Elite 21SE User Manual

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v

How to Use this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi

1. Hardware Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

Check Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

Prepare Printer Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3

Locate Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4

Remove Tape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6

Install the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7

Load the Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10

Connect Printer Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14

Attach the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16

Install Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17

Install Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18

Install Additional Paper Feeders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19

Install the Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-26

Install the Upper Output Bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-29

Install the Envelope Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-33

Install Additional Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-35

Verify Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-40

Additional Installation Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-41

Configuring Startup Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-41

Memory Configuration (Elite 21 DN and SE) . . . . . . . . . . . . . . . . . . . . . .1-41

Hard Disk Configuration (Elite 21 SE) . . . . . . . . . . . . . . . . . . . . . . . . . . .1-42

2. Using the Elite 21 with a Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

Creating a Desktop Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7

Via USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7

Via EtherTalk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10

Via LPR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14

Printing from a Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-18

Setting Page Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-18

The Print Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-23

Additional Macintosh Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-28

The NIManage Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-28

Online Driver Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-29

Printing Binary Data (USB or LPR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-30

3. Using the Elite 21 with Windows 95/98 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

Windows 98 USB Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

Using Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

Using the Add Printer Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6

Printing from Windows 95/98 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11

Setting Page Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11

The Print Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13

Setting Defaults using Driver Properties . . . . . . . . . . . . . . . . . . . . . . . . . .3-19

Additional Windows 95/98 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-24

Printing Binary Data (USB/LPR Connection) . . . . . . . . . . . . . . . . . . . . . .3-24

4. Using the Elite 21 with Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

Printing from Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8

Setting Page Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8

The Print Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-10

Setting Defaults using Driver Properties . . . . . . . . . . . . . . . . . . . . . . . . . .4-15

Additional Windows 2000 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-22

Printing Binary Data (USB/LPR Connection) . . . . . . . . . . . . . . . . . . . . . .4-22

5. Using the Elite 21 with Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

Printing from Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-8

Setting Page Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-8

The Print Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10

Setting Defaults using Driver Properties . . . . . . . . . . . . . . . . . . . . . . . . . .5-15

6. The Elite 21 Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1

The LCD Display Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2

Status Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2

Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3

The Elite 21 Menu System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4

Main Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-5

Held Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-5

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-5

Paper Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-6

Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7

Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8

Input/Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9

Resets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-10

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7. Networking the Elite 21 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1

Assigning an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2

Via the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2

Via DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3

Macintosh Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4

Windows 95/98 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-5

Windows 2000 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-12

Windows NT 4.0 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-14

Novell NetWare 2.x/3.x Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-17

Novell NetWare 4.x Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-19

Unix Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-27

Setting IP Parameters using Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-34

8. Using WebAdmin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1

Accessing WebAdmin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2

Using WebAdmin to Control Printer Functions . . . . . . . . . . . . . . . . . . . . . . . . .8-5

9. Using the Printing Features of the Elite 21 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1

Printing Double-Sided (Duplex) Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-2

Sending Jobs and Setting Fuser Temperature using Paper Type . . . . . . . . . . .9-4

Using the Multi-Purpose Feeder (Tray 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-7

Printing Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-10

Sending Jobs to the Rear (Face Up) Output . . . . . . . . . . . . . . . . . . . . . . . . . .9-12

Printing Held Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-13

Selecting Transmit Once Collation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-15

Offsetting Printed Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-17

10. Maintenance and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-1

Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-2

Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-2

Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-3

Replacing the Backup Transfer Roller (BTR) . . . . . . . . . . . . . . . . . . . . . . . . .10-6

Replacing the Fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-10

Error/Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-13

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-16

Paper Feed Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-16

Paper Path Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-18

Paper Exit Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-21

Duplex Unit Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-23

Upper Bin Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-26

Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-28

Appendices:

Appendix A: Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1

Appendix B: Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1

Appendix C: Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-1

Appendix D: Radio and TV Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-1

Appendix E: PCL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .E-1

Appendix F: Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .F-1

Appendix G: Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .G-1

Appendix H: Ordering Accessories and Consumables . . . . . . . . . . . . . . . . . . .H-1

Appendix I: Contacting GCC Worldwide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .I-1

Appendix J: Warranties and Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .J-1

Introduction

Thank you for your purchase of a GCC Technologies Elite 21 Laser Printer. You now have a high-quality, versatile solution to all of your printing needs. The purpose of this manual is to show you how to set up and use your new printer.

Configurations

The Elite 21 printer is available in three configurations, as described below: Elite 21 N A high-resolution, networkable 1200 dpi laser printer with USB,

Parallel and Ethernet ports. Comes with 16MB of RAM.

Elite 21 DN All the features of the Elite 21 N, plus the optional Duplex Unit

and 32MB of standard RAM.

Elite 21 SE All the features of the Elite 21 DN, plus a 4GB hard drive for

font storage and 64MB of standard RAM.

Features and Benefits

The Elite 21 printer is GCC’s most feature-packed to date, offering these features and more:

- Fast 80MHz PowerPC processor.

- 16MB of RAM minimum, upgradable to 256MB using standard SIMMs.

- 136 standard PS Level 3 compatible resident fonts.

- 550-sheet universal paper tray capacity, enough to hold an entire ream.

- External paper level indicators.

- Motorized paper lifts in each universal tray.

- Double-sided printing capabilities (optional on Elite 21 N).

- Transmit Once collation mode. Multiple copies generated at printer.

- Hold and print last job from front panel.

- Optional motorized envelope feeder.

- Optional upper output bin.

Using this Manual

This manual is presented as an Adobe Acrobat portable document format (.pdf) file. If you are reading this page, you have successfully installed Acrobat or Acrobat Reader on your computer and opened this document.

The Acrobat Screen

The Acrobat screen is divided into two parts, with bookmarks on the left and pages on the right. The bookmarks act as a Table of Contents for the manual. Clicking on any bookmark will bring you to that portion of the manual. If a bookmark has a triangle or plus sign to its left, this indicates that there are subtopics located under that bookmark. Click the triangle or plus sign to view the sub-topics, click again to hide them.

Depending on the size of your computer’s screen, you may need to magnify the page. You can choose the magnification you want by clicking on the magnification box in the status bar at the bottom center of the screen.

• Fit Page shows the entire height of the page.

• Fit Width shows the entire width of the page. You won’t be able to see some of the top

or bottom of the page.

•

Fit Visible is similar to Fit Width, but shows the width of the page between margins.

You can also choose percentage views from the list, or choose Other to create a specific percentage view. You can also use the magnifying glass button in the tool bar to drag over an area of the page you want to enlarge. When you change the magnification it remains at that setting for all pages until you change it again.

Moving Through Pages

You can move forward and backward through the sections of the Elite 21 User’s Manual by dragging the vertical scroll bar. When you do this, a window will appear showing which page you are selecting. If you click in the background area of the vertical scroll bar, you’ll move one page at a time. If the magnification you’ve chosen shows less than a full page, you’ll see the top part of each page followed by the bottom part.

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You can also use the tool bar buttons to move from page to page. The GCC manual also contains hyperlinks, marked by the use of Blue text within the manual. Click on any of these links to go to that location.

Finding Text

To find specific information in the manual, use the Find command within Acrobat. This command takes the place of a traditional index. To use Find, follows these steps:

• Click on the Find button in the tool bar, or go to the Edit menu and select Find.

• The Find dialog box will appear. Enter the word(s) you want to find.

• Click OK. The program takes you to the next place the word appears.

• If you don’t find the information you’re looking for, press Command-G (Macintosh) or Control-G (Windows) to Find Again. This will bring you to the next place the word appears.

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1. Hardware Setup

This chapter of the user’s manual covers setting up the Elite 21 printer. This information is also available in the printed Elite 21 Installation Guide which shipped with your printer.

Installation Checklist

For proper installation, please complete each section in order:

Step 1 Check Package Contents Step 2 Prepare Printer Location Step 3 Locate Printer Parts Step 4 Remove Tape Step 5 Install the Toner Cartridge Step 6 Load the Paper Tray Step 7 Connect Printer Cables Step 8 Attach Power Cord Step 9 Install Printing Software Step 10 Install Accessories Step 11 Verify Printer Setup

Elite 21 Laser Printer

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Step 1. Check Package Contents

Note:

No printer cables are included with the printer. For information on ordering cables, contact GCC Direct Sales at 800 422-7777 (North America only, outside of North America refer to the back cover) or visit our web site at:

http://www.gccprinters.com

550-sheet Universal Paper Cassette

Power CordToner Cartridge

Customer Kit:

Elite 21 Series CD-ROM Elite 21 Installation Guide Elite 21 Installation Poster Elite 21 Users Manual

(On CD-ROM)

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Step 2. Prepare Printer Location

Place the printer on a flat, level surface in a well-ventilated area away from direct sunlight or areas where the air temperature and humidity can vary widely. Do not obstruct the fan vent on the right side of the printer.

7.87” (200mm)

23.62” (600mm)

Minimum Recommended Clearances:

23.62” (600mm)

11.81” (300mm)

Top View

19.68” (500mm) (with all options installed)

23.62” (600mm)

Side View

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Step 3. Locate Printer Parts

Front View

Rear View

Control Panel

Front Cover

Multipurpose Feeder

(Tray 1) Tray Extension Power Switch 550-sheet Universal

Cassette (Tray 2)

Paper Output Tray Paper Exit Slot

Rear Cover

Connectivity Ports (see next page for details)

Power Cord Receptacle

Top Cover

Ventilation Slots

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Connectivity ports

With the printer’s all ports active feature, all the interfaces are simultaneously active. This means you can connect more than one interface at a time. You don’t have to select a port; this feature works automatically.

Ethernet 10/100BaseT

Bi-directional Parallel

Universal Serial Bus (USB) RS-232 Serial

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Step 4. Remove Tape

1. Remove packaging tape from the front and rear covers of the printer.

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Step 5. Install the Toner Cartridge

1. Press down on the release button at the top of the printer to open the front cover.

2. Remove the two orange plastic spacers inserted in the printer by pulling them out of the printer as shown.

Note:

The toner cartridge contains a microfine plastic powder that is fused to the paper during the printing process. If toner spills onto your skin or clothing during installation, wipe off with a dry cloth and rinse with cold water. Hot water can fuse the toner and cause staining.

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3. Unwrap the toner cartridge and remove the protective sheet of paper from under the front flap of the cartridge. Shake the cartridge from side to side several times as shown to distribute the toner.

4. Place the toner cartridge on a flat surface and hold the cartridge securely with one hand. Grasp and pull the sealing tape straight out from the side of the cartridge, as shown. Pulling the tape out at an angle may cause it to break.

Do not shake the cartridge or subject it to shocks once the tape is removed, as this may result in toner leakage.

5. Position the toner cartridge as shown. Match up the tabs on the left and right of the cartridge with the channels within the printer. Gently slide the cartridge into the printer as far as it will go.

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6. Close the front cover. Press on the center part of the front cover until the cover locks securely.

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Smaller sizes can be fed through the Multipurpose feeder (Tray 1). The standard paper tray will also handle up to 100 transparency or label sheets in Letter or A4 size.

The standard paper tray holds up to 550 sheets of 20 lb. copier-type paper. It can handle the following sizes of paper:

•Letter •Legal 13”•A4 •A5

•Executive •Legal 14”•B5

Step 6. Load the Paper Tray

1. Place the paper tray on a desk or other flat surface.

2. Squeeze the rear length guide tab as shown and slide the tab all the way to the back of the paper tray.

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3. For sizes larger than Letter/A4, press down on the grey square at the bottom of the tray. This will release the rear section of the tray and the section can be adjusted outward to extend the tray’s length.

The rear section of the tray adjusts to three different positions. Choose the position that most closely matches the paper size being loaded.

4. Squeeze the right side paper guide as shown. Lift the guide slightly and slide it all the way to the side of the tray.

5. Place the paper in the center of the paper tray, being sure not to overfill the tray. The paper should be placed in the tray with the side to be printed on facing

down.

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6. Squeeze the right side paper guide as shown. Lift the guide slightly and slide it towards the paper stack until it touches the paper. Do not set the guide too tightly against the paper stack, as this could cause paper feed jams.

7. Squeeze the paper length guide at the rear of the tray as shown. Lift the guide slightly and slide it towards the paper stack until the guide matches up with the indentation in the bottom of the paper tray which corresponds with the paper size being used.

8. Grasp the paper tray with both hands at the left and right, as shown.

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9. Gently slide the paper tray all the way into the printer.

10. The paper level indicator on the front of the tray will rise to show the remaining level of paper in the tray. Replenish paper as necessary.

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Connecting Cables Correctly

Most cables come with some kind of locking device to insure that the connection is made. Be sure to use these locking devices, otherwise you may experience intermittent errors or the printer will fail to operate altogether.

• USB cables are keyed and can only be inserted one way.

• When you have inserted a Parallel port connector, lock the connector by lifting up the

wire clips at either end of the socket so that they fit into the slots on the sides of the connector.

• Ethernet 10/100 BaseT connectors have a locking tab similar to connectors on telephone cords. When the plug is fully inserted, the tab clicks into place.

• RS-232 Serial connectors have screws on either side that should be used to secure the cable to the printer.

Improperly inserted cables are the cause of many networking and printer-related problems.

Universal Serial Bus (USB) Connection

USB connection ports can be found on nearly all new computers. USB technology allows faster communication than traditional serial connections and is easily expandable through interconnected hubs. All USB cables are the same. One end of the cable fits into the computer or hub only and the other end fits into the printer only. You cannot connect the cable incorrectly.

Bi-directional Parallel Connection

The bi-directional parallel connection between the printer and a PC requires a standard 36-pin bi-directional cable (to IEEE 1284 standards). The length of this cable can be up to 6.5 feet (2 meters).

Step 7. Connect Printer Cables

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RS-232 Serial Connection

The RS-232 Serial connection between the printer and a PC requires a standard 9-pin RS-232 cable. The length of this cable can be up to 50 feet (15.4 meters). Serial connections are slower than parallel or Ethernet connections, therefore the RS-232 connection is only recommended for users who require a cable connection greater than 6.5 feet and do not have access to an Ethernet network.

Ethernet Network Connection

The Ethernet interface on your printer lets you connect to an Ethernet network via standard 10 BaseT or 100 BaseT cabling.

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Step 8. Attach Power Cord

1. Insert the power cord into the AC power connector on the back of the printer as shown.

2. Check the power switch at the front of the printer to confirm that it is in the Off (O) position.

3. Plug the power cord into a grounded wall outlet or power strip.

4. Switch the power switch to the On (I) position. After the printer warms up, the “Ready” message should be visible on the control panel’s LCD display and the Ready light will remain on.

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Step 9. Install Printing Software

Driver software for the printer must be installed on every computer that will print to the unit. This section includes installation instructions for Macintosh, Windows 95/98, Windows 2000 and Windows NT 4.0.

Please refer to the chapter of this manual relating to the operating system being used on your computer(s) for detailed software installation instructions, as follows:

Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Chapter 2

Windows 95/98 . . . . . . . . . . . . . . . . . . . . . . . . . .Chapter 3

Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . .Chapter 4

Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . .Chapter 5

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This section covers installation of any additional accessories that you may have purchased with the printer. Accessories include:

• Additional Lower Paper Feeder(s)

• Duplex Unit (Elite 21 N only)

• Upper Output Bin

• Envelope Feeder

• Additional Memory (RAM)

• Internal Hard Disk

Accessories can be ordered through GCC Technologies via our web site at:

http://www.gccprinters.com

You can also contact GCC Sales at 800 422-7777 (North America Only, outside North America, refer to the back cover) or your local GCC authorized dealer.

Step 10. Install Accessories

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1. Place the paper feeder on a sturdy, level surface.

2. Switch off the power to the printer and disconnect the power cord from the AC outlet and the printer.

3. Close the Multi-Purpose Feeder and remove any printouts left in the paper output tray.

Step 10a. Paper Feeder Installation

Part One - Instructions for installing one additional paper feeder and tray

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4. Remove the paper tray from the printer.

5. Lift the printer up vertically and lower it onto the optional paper feeder. Align the five posts on the feeder with the corresponding holes on the bottom of the printer.

Be sure to lower the printer gently, as lowering it too quickly may damage the printer or feeder.

6. Insert the three supplied screws into the holes inside of the paper feeder as shown to secure the feeder to the printer.

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7. Load paper into the tray, then insert both trays into the printer.

Reconnect the AC power cord to the printer and outlet, then restart the printer.

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1. Place the second paper feeder on a sturdy, level surface.

2. Align the five posts on the second paper feeder with the holes on the bottom of the first feeder and stack the two feeders up together.

3. Insert the supplied screws into the three holes on the inside of the top feeder as shown to secure the two feeders together.

Part Two - Instructions for installing two additional paper feeders and trays

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4. Switch off the power to the printer and disconnect the power cord from the AC outlet and the printer.

5. Close the Multi-Purpose Feeder and remove any printouts left in the paper output tray.

6. Remove the cassette from the printer.

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7. Lift the printer up vertically and lower it onto the optional paper feeders. Align the five posts on the first feeder with the corresponding holes on the bottom of the printer.

Be sure to lower the printer gently, as lowering it too quickly may damage the printer or feeders.

8. Insert the three supplied screws into the holes inside of the printer as shown to secure the feeders to the printer.

9. Load paper into the cassettes, then insert all three cassettes into the printer.

Reconnect the AC power cord to the printer and outlet, then restart the printer.

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Configuring Printer Drivers for use of the Additional Paper Feeder(s)

Once one or more additional feeders are installed, you will need to change settings within the driver software on all the computers that use the printer. This will allow Tray 3 and/or Tray 4 to show up as options when selecting a paper source for your print jobs. The drivers can be configured as follows:

Macintosh:

• Click once on the desktop printer icon for your printer to highlight it.

• Go to the Printing menu at the top of the screen, then down to “Change Setup...”

• In the Setup window, click on the “Change” pull-down menu and go down to “Additional Trays.”

• Change the setting in the “To:” pull-down menu to either “Tray 3” (for one tray) or “Tray 3 and 4” (for two trays).

• Click OK to accept the change.

Windows 95/98:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Options tab.

• Under Installable Options, click on “Additional Trays.”

• Under “Change Setting for:,” change the selection to either “Tray 3” (for one tray) or “Tray 3 and 4” (for two trays).

• Click Apply and OK to accept the change.

Windows 2000:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Settings tab, then scroll down to Installable Options.

• Click on the link next to Additional Trays that says “Not Installed.” This link will become a pull-

down menu.

• Change the selection to either “Tray 3” (for one tray) or “Tray 3 and 4” (for two trays).

• Click Apply and OK to accept the change.

Windows NT 4.0:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Settings tab, then scroll down to Installable Options.

• Click on “Additional Trays” from the list of options.

• Under the “Change Setting to:” box, change the selection to either “Tray 3” (for one tray) or “Tray 3 and 4” (for two trays).

• Click Apply and OK to accept the change.

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1. Remove the paper cassette from the printer (if installed).

2. Squeeze the latch at the upper left of the rear cover and pull towards you to open the rear cover.

3. Line the Duplex Unit up with the left and right channels inside the printer (as shown) and slide the unit firmly all the way into the printer.

Step 10b. Duplex Unit Installation

Note: These instructions apply to users of the Elite 21 N model who are adding the Duplex Unit

as an option. The Elite 21 DN and Elite 21 SE models ship with the Duplex Unit pre-installed.

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4. Slide the green tabs on the left and right of the Duplex Unit outward to secure the unit to the printer.

5. Close the rear cover, making sure it latches completely.

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Configuring Printer Drivers for use of the Duplex Unit

Once the Duplex Unit is installed, you will need to change settings within the driver software on all of the computers that use the printer. This will allow the Duplex Unit to show up as an option when sending your print jobs. The drivers can be configured as follows:

Macintosh:

• Click once on the desktop printer icon for your printer to highlight it.

• Go to the Printing menu at the top of the screen, then down to “Change Setup...”

• In the Setup window, click on the “Change” pull-down menu and go down to “Duplex Unit.”

• Change the setting in the “To:” pull-down menu to “Installed.”

• Click OK to accept the change.

Windows 95/98:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Options tab.

• Under Installable Options, click on “Duplex Unit.”

• Under “Change Setting for:,” change the selection to “Installed.”

• Click Apply and OK to accept the change.

Windows 2000:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Settings tab, then scroll down to Installable Options.

• Click on the link next to “Duplex Unit” that says “Not Installed.” This link will become a pull-

down menu.

• Change the selection to “Installed.”

• Click Apply and OK to accept the change.

Windows NT 4.0:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Settings tab, then scroll down to Installable Options.

• Click on “Duplex Unit” from the list of options.

• Under the “Change Setting to:” box, change the selection to “Installed.”

• Click Apply and OK to accept the change.

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Step 10c. Upper Output Bin Installation

1. Remove the paper cassette from the printer (if installed).

2. Squeeze the latch at the upper left of the rear cover and pull towards you to open the rear cover.

3. Locate the two plastic tabs which hold the top cover in place, as shown. Gently press in on these tabs to release the cover and lift the cover off.

Store the cover in a safe place.

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4. Gently lower the front edge of the Upper Output Bin into position, inserting the tab at the front of the tray into the slot on the printer as shown.

5. Lower the rear of the tray into position, making sure that the two plastic tabs at the rear of the tray match up with the slots in the printer. The tabs should click securely into place.

6. Close the rear cover, making sure it latches completely.

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7. Lift up the paper stopper arm and open the tray, as shown.

8. Extend the paper tray all the way out and lift up the paper stopper.

9. Adjust the tray to match the paper size being output.

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Configuring Printer Drivers for use of the Upper Output Bin

Once the upper output bin is installed, you will need to change settings within the driver software on all of the computers that use the printer. This will allow the Upper Output Bin to show up as an option when selecting an output location for your print jobs. The drivers can be configured as follows:

Macintosh:

• Click once on the desktop printer icon for your printer to highlight it.

• Go to the Printing menu at the top of the screen, then down to “Change Setup...”

• In the Setup window, click on the “Change” pull-down menu and go down to “Upper Bin.”

• Change the setting in the “To:” pull-down menu to “Installed.”

• Click OK to accept the change.

Windows 95/98:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Options tab.

• Under Installable Options, click on “Upper Bin.”

• Under “Change Setting for:,” change the selection to “Installed.”

• Click Apply and OK to accept the change.

Windows 2000:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Settings tab, then scroll down to Installable Options.

• Click on the link next to “Upper Bin” that says “Not Installed.” This link will become a pull-down

menu.

• Change the selection to “Installed.”

• Click Apply and OK to accept the change.

Windows NT 4.0:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Settings tab, then scroll down to Installable Options.

• Click on “Upper Bin” from the list of options.

• Under the “Change Setting to:” box, change the selection to “Installed.”

• Click Apply and OK to accept the change.

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1. Open the Multi-Purpose Feeder at the front of the printer.

2. Remove the gear cover at the left rear of the feeder opening by pushing it inward while lifting up on its front edge with your finger, as shown.

Store the gear cover in a safe place.

3. Push the Envelope Feeder into the feeder opening as far as it will go. Make sure the feeder is seated securely in place.

Step 10d. Envelope Feeder Installation

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Configuring Printer Drivers for use of the Envelope Feeder

Once the envelope feeder is installed, you will need to change settings within the driver software on all of the computers that use the printer. This will allow the Envelope Feeder to show up as an option when selecting a paper source for your print jobs. The drivers can be configured as follows:

Macintosh:

• Click once on the desktop printer icon for your printer to highlight it.

• Go to the Printing menu at the top of the screen, then down to “Change Setup...”

• In the Setup window, click on the “Change” pull-down menu and go down to “Envelope Feeder.”

• Change the setting in the “To:” pull-down menu to “Installed.”

• Click OK to accept the change.

Windows 95/98:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Options tab.

• Under Installable Options, click on “Envelope Feeder.”

• Under “Change Setting for:,” change the selection to “Installed.”

• Click Apply and OK to accept the change.

Windows 2000:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Settings tab, then scroll down to Installable Options.

• Click on the link next to “Envelope Feeder” that says “Not Installed.” This link will become a

pull-down menu.

• Change the selection to “Installed.”

• Click Apply and OK to accept the change.

Windows NT 4.0:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Settings tab, then scroll down to Installable Options.

• Click on “Envelope Feeder” from the list of options.

• Under the “Change Setting to:” box, change the selection to “Installed.”

• Click Apply and OK to accept the change.

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Step 10e. Installing Additional Memory

Introduction

You can print more documents and download more fonts to your printer if you add RAM. To do this, you have to open up the printer and insert a SIMM (Single Inline Memory Module). The printer can hold up to 256 MB of RAM, in two SIMM sockets. There is already at least one SIMM installed in the printer.

Specifications

You can add SIMMs of any size from 2 MB to 128 MB. SIMMs must be non-parity 72-pin, 70 nanoseconds or faster, non-composite, symmetrical, low-profile, 5-volt, and tin leaded. This kind of memory is readily available from many sources, or you can order upgrade kits direct from GCC. Use only EDO (extended data out) or FPM (fast page mode). You cannot use DIMMs, SDRAM, or other special RAM technologies. Do not use gold plated connectors. SIMMs do not have to be installed in pairs, nor do you have to add a SIMM of the same size as that already installed. You can install any capacity SIMM in either socket.

Why would I need to add memory to the printer?

GCC printers ship with enough standard RAM to handle most print jobs at the largest page size and resolution supported by the printer. Some print jobs, however, may be more complex than the standard RAM is able to handle and therefore require additional RAM. Jobs with heavy graphical content and/or many font faces will typically require the most memory.

In addition, you’ll need printer RAM for any fonts you download. These require as much RAM as the space they occupy on the hard drive of your computer. In general, each font occupies 50 100k of RAM.

You will continue to obtain minor performance improvements as you add additional memory up to a maximum of 256 MB of RAM.

Required tools and safety precautions

You should not need any tools to add memory to your printer. However, you should guard against static discharges. Your body can easily accumulate a static charge; if you touch a sensitive piece of circuitry, you can destroy it without realizing.

GCC strongly recommends that you use a grounding wrist strap. You can buy one from any computer parts outlet. If you do not have a grounding wrist strap, touch the perforated metal chassis of the printer to discharge any static electric charge your body may have.

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RAM Installation Steps

1. Set the printer’s power switch to the Off (O) position and unplug the power cord from the wall. Removing the side cover of the printer while the unit is turned on may result in damage to the printer.

2. Loosen the two thumbscrews at the top and bottom of the left side cover.

3. Pull the cover towards the back of the printer and down to remove it.

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4. This will expose the main controller board of the printer. The two RAM SIMM slots are to the right of the board. There are three slots in this area of the board, the two slots to the left are the RAM SIMM slots.

At least one of the SIMM slots should have a RAM SIMM pre-installed. Depending on the existing RAM configuration of the printer, the other slot may or may not be open.

5. If replacing existing memory with larger capacity SIMMs, remove the existing SIMM(s) as shown.

Install the new SIMM(s) by positioning the SIMM into the slot at approximately a 45 degree angle with its notched end at the top of the slot. Gently rotate the SIMM to the right until it clicks into place under the metal guide clips.

SIMM Slots

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6. Replace the side cover by matching up the top of the cover with the slot at the top of the printer (1) and the small tab at the bottom of the cover with the slot in the printer (2).

7. Slide the cover forward to lock it into place, as shown.

8. Secure the screws at the top and bottom of the side cover. Reconnect the power cord and restart the printer.

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Configuring Printer Drivers for use of Additional Memory

Once the additional memory is installed, you will need to change settings within the driver software on all of the computers that use the printer. This will allow the drivers to properly account for the amount of installed RAM in the printer when sending print jobs. The drivers can be configured as follows:

Macintosh:

• Click once on the desktop printer icon for your printer to highlight it.

• Go to the Printing menu at the top of the screen, then down to “Change Setup...”

• In the Setup window, click on the “Change” pull-down menu and go down to “Memory Configuration.”

• Change the setting in the “To:” pull-down menu to the correct memory range for your printer (i.e. - “48-55 MB” for a printer that has been upgraded to between 48 and 55 MB).

• Click OK to accept the change.

Windows 95/98:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Options tab.

• Under Installable Options, click on “VM Option.”

• Under “Change Setting for:,” change the selection to the correct memory range for your

printer.

• Click Apply and OK to accept the change.

Windows 2000:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Settings tab, then scroll down to “Installable Options.”

• Click on the link next to “Memory Configuration.” This link will become a pull-down menu.

• Change the selection to the correct memory range for your printer.

• Click Apply and OK to accept the change.

Windows NT 4.0:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Settings tab, then scroll down to Installable Options.

• Click on “Memory Configuration” from the list of options.

• Under the “Change Setting to:” box, change the selection to the correct memory range for

your printer.

• Click Apply and OK to accept the change.

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Step 11. Verify Printer Setup

In order to verify that the printer has been set up properly, we recommend sending a simple print job from the computer to the printer. To do this, make sure that the Elite 21 printer is selected as the default printer on your computer, as follows:

Macintosh: Single-click the printer’s icon on the Desktop. Go to the Printing menu, then down to “Set Default Printer.”

Windows (all versions): Go to Start, then Settings, then Printers. Right-click the icon for the printer. Select “Set as Default” from the list.

Once the printer is selected, open an application on the computer (such as SimpleText on the Mac or NotePad in Windows) and create a simple file. Go to File and then to Print to print the job.

If the job prints, installation is complete. If the job fails to print, confirm that Steps 1-10 in this manual have been performed correctly. If the printer still will not print, repeat steps 1 -10. If you still have difficulty getting a document to print, contact GCC Technical Support by phone at (781) 276-8620 (North America only; outside North America, refer to the back cover) or

http://www.gccprinters.com/support or contact your authorized GCC dealer.

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Additional Installation Notes

Configuring Startup Page

The Elite 21 printer will print a Configuration Page each time that the printer is started up. This page serves as a hardware test at startup, to make sure that all printer systems are working properly and that the printer is able to print a page successfully. This page also provides a listing of all user-configurable printer parameters and their current settings, which can be useful in printer troubleshooting.

Some users, especially those who restart their printer often, may wish to disable this page. The steps for disabling the Startup Page are as follows:

• Make sure the printer’s display is reading “Ready.”

• Press Menu up or down until “Configuration” appears.

• Press Item up or down until “Startup Page” appears.

• Press Value up or down until “Disabled” appears.

• Press Select to accept the new setting.

• Press Menu up or down until the display returns to “Ready.”

The Startup Page will not print out the next time the printer is started. Note: The factory default for the Startup Page is Enabled, so if the printer is

reset to defaults using the “Restore Defaults” feature in the Resets menu, the page will be re-enabled. Follow the steps above to disable to page again in this case.

Memory Configuration (Elite 21 DN and Elite 21 SE only)

The GCC Elite 21 Series uses a single PostScript Printer Description (PPD) file for all three Elite 21 models. As a result, the default memory setting for the printer is set to 16MB (the minimum amount of shipping RAM for the series) within the PPD file. Users of the Elite 21 DN and Elite 21 SE models should follow the instructions found on Page 78 to assure that the printer driver is set to use the appropriate amount of memory. The Elite 21 DN ships with 32MB of

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standard RAM; the Elite 21 SE ships with 64MB standard.

Hard Drive Configuration (Elite 21 SE only)

The Elite 21 SE ships with a standard 4GB hard drive pre-installed. The PPD file for the Elite 21 Series, however, defaults to “Not Installed” for the hard drive option. Users of the Elite 21 SE model will therefore need to change the driver configuration to reflect the presence of the hard drive, as follows:

Macintosh:

• Click once on the desktop printer icon for your printer to highlight it.

• Go to the Printing menu at the top of the screen, then down to “Change Setup...”

• In the Setup window, click on the “Change” pull-down menu and go down to “Internal Hard Disk.”

• Change the setting in the “To:” pull-down menu to “Installed.”

• Click OK to accept the change.

Windows 95/98:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Options tab.

• Under Installable Options, click on “Internal Hard Disk.”

• Under “Change Setting for:,” change the selection to “Installed.”

• Click Apply and OK to accept the change.

Windows 2000:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Settings tab, then scroll down to “Installable Options.”

• Click on the link next to “Internal Hard Disk.” This link will become a pull-down menu.

• Change the selection to “Installed.”

• Click Apply and OK to accept the change.

Windows NT 4.0:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Settings tab, then scroll down to Installable Options.

• Click on “Internal Hard Disk” from the list of options.

• Under the “Change Setting to:” box, change the selection to “Installed.”

• Click Apply and OK to accept the change.

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2. Using the Elite 21 with a Macintosh

This Chapter will cover the installation, configuration and use of the Elite 21 Series printer with a Macintosh. This includes:

• Software Installation

• Setting up a Desktop Printer

• Printing from a Macintosh

• Additional Macintosh Information

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Software Installation

You will need to set up your Macintosh computer to use the Elite 21 Series by installing the Elite 21 software for Macintosh. This software is on the Elite 21 Series CD-ROM. The CD-ROM includes Apple Laserwriter software version

8.6, customized PostScript Printer Description (PPD) files for the Elite 21

Series and screen fonts for each of the resident PostScript printer fonts. This section details installation instructions for installing drivers for Macintosh. Important: Read the release notes contained in the Read Me file before

installing the printer software. This file includes important last-minute feature and compatibility information about the Elite 21. This file is located on the Elite 21 Series CD-ROM.

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Step 1- Installing the GCC Printing Software and Fonts

1. Insert the Elite 21 Series CD-ROM into the computer and double-click the CD icon to open the disk. Double-click the “Elite 21 Installer” icon within the disk window

2. An introduction screen marked “Elite 21 Series Installer” will appear. Click OK.

3. The software license agreement will appear. Read the agreement and click Accept to accept its terms.

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4. A window will appear listing the components that will be installed and asking for an Install Location. Choose the disk that you wish to install the software onto (the startup disk of the Mac in most cases) and click Continue.

5. A Custom Install option is also available. If you only wish to install certain components of the printing software, click on the Elite 21 Software pull-down menu and select Custom Install. Select the items you wish to install by clicking on the check boxes next to them, and click Continue.

6. A dialog box may appear informing you that no other applications can be running during the software installation. Click Continue to quit any other applications and continue with the installation.

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7. Installation of the files will begin. Astatus window will appear showing the progress of the installation.

8. When the installation is complete, a dialog box will appear asking if you want to setup a Desktop Printer. Click Yes to setup the printer.

9. A dialog box asking how the printer is connected will appear. Make sure the printer is turned on and connected properly. Select the connection method being used for the printer (AppleTalk, USB or LPR) and click Setup Printer.

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11. When the printer is setup, a Product Registration screen will appear. You can choose to register the printer over the internet, which will access a registration form via your web browser. You can also select Other Registration Method, which will allow for registration via e-mail, fax or mail.

12. When the registration process is complete, the installation will finish. Click Restart to restart the Mac.

10. Clicking the “Setup Printer” button will open either Apple’s Desktop Printer Utility (USBor LPR connections) or the Chooser (AppleTalk connections) in order to setup the printer. Refer to the instructions for Creating a Desktop Printer, covered in Step 2 of the Macintosh installation instructions in this guide as follows:

Connecting via USB: Step 2a, Page 2-7 Connecting via EtherTalk: Step 2b, Page 2-10 Connecting via LPR: Step 2c, Page 2-14

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Step 2a - Creating a Desktop Printer (via USB)

(Note: USB connection requires Mac OS 8.6 or higher)

1. Make sure that all steps in the Hardware Setup section of this manual have been followed. Follow the Macintosh installation steps in Part 1 of this section. In Step 9, select “USB” as the connection method and click “Setup Printer.”

2. This will open up Apple’s Desktop Printer Utility and the “New Desktop Printer” dialog box will appear.

Highlight “Printer (USB)” from this list and click OK.

3. A dialog box called “Untitled 1” opens, containing two printer icons. Double-click the bottom icon, in the “USB Printer Selection” box.

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4. The “USB Printer” dialog box will appear. Click on your printer model from the list, then click OK.

5. The “Untitled 1” dialog box will return. Click on the Auto Setup button at the top right of the box.

6. A status window appears, showing the progress of the installation.

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7. The “Untitled 1” dialog box returns again. The icon in the “PostScript Printer Description (PPD) File” box now shows your printer.

Click Create to create the new desktop printer.

8. A Save dialog box opens, asking you to save the desktop printer. Type in a name for the desktop printer, or leave the default name. Click Save.

A new Desktop Printer icon will appear on the desktop with the name that you assigned.

9. Go to File and Quit to exit the Desktop Printer Utility. The printer is selected and ready to print.

The GCC Product Registration utility will run after the printer is setup. Please follow the registration instructions to register your printer.

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Part 2b - Creating a Desktop Printer (via EtherTalk)

1. Confirm that the Macintosh is properly configured to communicate over EtherTalk. Go to the Apple menu, then to Control Panels and to AppleTalk. In the AppleTalk window, confirm that the “Connect via:” selection is set to Ethernet. Close the control panel. Click Save if prompted to save settings.

2. Make sure that all steps in the Hardware Setup section of this manual have been followed. Follow the Macintosh installation steps in Part 1 of this section. In Step 9, select “AppleTalk” as the connection method and click “Setup Printer.”

Due to potential incompatibilities between Apple’s Desktop Printer Utility and certain AppleTalk networks, GCC does not recommend using the Apple Desktop Printer Utility to set up the Elite 21 series printer over EtherTalk. As a result, the Elite 21 Series software uses the Chooser to set up the printer over EtherTalk rather than the Desktop Printer Utility. Follow these steps to setup your printer over an EtherTalk connection.

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3. This will open up the Chooser window. Click on the LaserWriter 8 icon in the lefthand Chooser window. A list of AppleTalk compatible printers will appear on the right. Click on the name of your printer from the list. The default printer name will be the same as the model name of the printer (i.e., “Elite 21 N”.) Click “Create.”

4. The Chooser will open a connection to the printer and attempt to select the proper PPD file for the printer.

5. A “Select a PostScript Printer Description File” dialog may appear. Click on “Elite 21 Series” from this list and click “Select.”

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6. The Setup process will continue. A statusbar will show the progress of the setup.

7. A window will appear asking for any options on the printer to be configured. The first page of options sets the Memory Configuration, Additional Trays, Envelope Feeder and Upper Bin status. Set these items using the pull-down menus and then click on the “Options Installed 1” pull-down menu. Pull down to “Options Installed 2.”

8. The second window of options contains settings for Duplex Unit, Collation Mode and Paper Sizes. Set these items using the pull-down menus, then click OK to continue.

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9. The setup will finish. Astatus window will indicate that a Desktop Printer is being built.

10. When complete, a Desktop Printer icon for the Elite 21 will appear on the Mac’s desktop. The setup is now complete.

If this is the only printer installed on the Mac, it will appear with a bold outline around it, indicating that this is the default printer for the computer. You can set the printer as the default by clicking once on the Desktop Printer icon to highlight it, then going up to the Printing menu at the top of the screen and selecting “Set Default Printer.”

The GCC Product Registration utility will run after the printer is setup. Please follow the registration instructions to register your printer.

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Part 2c - Creating a Desktop Printer (via LPR)

(Note: LPR connection requires a PowerPC-based Mac and LaserWriter 8.5.1 or higher)

1. Make sure that all steps in the Hardware Setup section of this manual have been followed. Follow the Macintosh installation steps in Part 1 of this section. In Step 9, select “LPR” as the connection method and click “Setup Printer.”

2. This will open up Apple’s Desktop Printer Utility and the “New Desktop Printer” dialog will appear.

Highlight “Printer (LPR)” from this list and click OK.

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3. A dialog box called “Untitled 1” opens, containing two printer icons. Double-click the bottom icon, in the “LPR Printer Selection” box.

4. A dialog box called “Internet Printer” appears. Enter the printer’s IP address in the “Printer Address” field. If the printer has not been assigned an IP address, assign one following the directions in Chapter 7 of the Elite 21 User’s Manual (Networking the Elite 21 Printer) on the printer’s CD-ROM. If a Queue name is being used, enter it in the “Queue” field.

5. After entering the IP address and Queue (if needed), click Verify. If the printer is configured and the IP Address is correct, a message will appear that the printer is located at the IP address you specified. If not, a message will appear that the printer cannot be verified. In this case, check the connection and the IP address entered and try again. Click OK when the printer is successfully verified.

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6. The “Untitled 1” dialog box will return. Click on the Change button at the top right of the box.

7. The “Select a PostScript Printer Description File” box will open. Choose your printer model from the list of printers and click Select.

8. The “Untitled 1” dialog box returns again. The icon in the “PostScript Printer Description (PPD) File” box now shows your printer.

Click Create to create the new desktop printer.

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9. A Save dialog box opens, asking you to save the desktop printer. Type in a name for the desktop printer, or leave the default name. Click Save.

A new Desktop Printer icon will appear on the desktop with the name that you assigned.

10. Go to File and Quit to exit the Desktop Printer Utility. The printer is selected and ready to print.

The GCC Product Registration utility will run after the printer is setup. Please follow the registration instructions to register your printer.

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Printing from a Macintosh

This section of the manual will cover the basics of printing from a Macintosh to the GCC Elite 21 series printer. Most printing options within a Macintosh application are found within the Page Setup or Print dialog boxes, under the application’s File menu. Options found within each of these categories are covered in the following sections.

Page Setup

Page Setup options are accessed by going to the File menu of the Macintosh application and selecting Page Setup. This option may be referred to by another name (such as Document Setup) in some applications. Also, some applications may bring up custom Page Setup dialog boxes or list additional functions not shown here. Consult your application’s user’s documentation for more specific information.

Accessing Page Setup will bring up the following window:

The

Page Attributes section of Page Setup comes up as the first window.

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The Page Attributes section contains the following options for selection: Format for: Selects the printer being printed to. If more than one printer has been set up

using the Desktop Printer Utility or the Chooser, each printer will be listed on this pull-down menu. Make sure that the Elite 21 printer is selected.

Paper: Selects the Paper Size being printed to. This pull-down menu brings up a list of

paper sizes supported by the Elite 21 printer. Selecting a paper size and clicking on the ‘cow-dog’ icon to the left will bring up a listing of the paper size’s dimensions and default margins.

Orientation: Selects the page orientation, Portrait or Landscape, by clicking on the

appropriate icon.

Scale: Selects page scaling for the document. This value can be set to between 25%

and 400%.

Clicking on the Page Attributes pull-down menu will allow you to select from other categories from within Page Setup. The standard categories are PostScript Options and Custom Page Sizes. Some applications may provide additional options, check your user’s documentation for more details.

The

PostScript Options section of Page Setup brings up the following window:

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The PostScript Options section contains the following options for selection: Visual Effects: Allows the following selections to be made:

Flip Horizontal: Flips the document horizontally. Flip Vertical: Flips the document vertically. Invert Image: Reverses the black and white areas in the document.

Image and Text: Allows the following selections to be made:

Substitute Fonts: Substitutes high-quality resident printer fonts for certain

screen fonts. Smooth Text: Smooths the edges of text derived from screen fonts. Smooth Graphics: Smooths the edges of bitmapped graphics. Precision Bitmap Alignment: Prints bitmaps with less distortion, but will print the

document at a slightly smaller size (4% smaller). Unlimited Downloadable Fonts: Allows the use of an unlimited number of downloaded fonts

in a document. This may result in slower printing.

Changes made to these options will be reflected by the ‘cow-dog’ icon to the left.

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The Custom Page Sizes section of Page Setup brings up the following window:

This section allows the definition of custom page sizes for the document. Note that all nonstandard paper sizes must be fed through the Multi-Purpose Feeder (Tray 1) of the printer.

To define a new paper size, click the New button. The following window will appear:

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Type in the dimensions and default margins for the paper size to be created, then type a name for the paper size and click OK. The new paper size will show up on the list of sizes in the Custom Paper Sizes window, and will also appear as an option on the Paper pull-down menu in the Page Attributes section of Page Setup.

To edit or remove custom paper sizes, return to the custom paper sizes window, highlight the paper size from the list, and click Edit to change settings, or Delete to remove the custom size.

Note: The minimum and maximum paper sizes that can be selected are as follows:

Minimum: 3.88”x5.83” (98.4x148.2mm) Maximum: 8.5”x14.0” (215.9x355.6mm)

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The Print dialog box

The Print command is used to send the print jobs to the printer and to set certain options for the print job. Going to the File menu and selecting Print will bring up the following dialog box:

This dialog allows the following to be selected: Printer: Selects the printer that the job is to be sent to. If more than one printer has

been set up using the Desktop Printer Utility or the Chooser, each printer will be listed on this pull-down menu. Make sure that the Elite 21 printer is selected.

Destination: Selects whether the job is to be sent to the Printer or to a File. If File is

selected, a PostScript file will be generated instead of sending the job to the printer. The “Print” button at the bottom of the window will change to “Save,” and a dialog box will appear prompting for a file name and location to save the PostScript file to.

Copies: Selects the number of copies of the document to be printed. Pages: Selects either “All” to print the whole document, or “From” to specify a range of

pages to print.

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Paper Source: Specifies which paper tray the paper is to be drawn from. The options on the

pull-down menu are as follows:

Auto Select - Sends job to the tray on the printer holding the paper size specified in the document.

Tray 1 - Sends the job to the Multi-Purpose Feeder (Tray 1) of the printer

Tray 2-4 - Sends the job to the standard lower paper tray of the printer (Tray 2) or an additional lower paper tray (Tray 3-4), if present. Trays that are not installed are greyed out.

Envelope Feeder - Sends the job to the envelope feeder. Greyed out unless the feeder is installed.

Manual Feed - Sends the job to the MultiPurpose Feeder (Tray 1). You will be prompted to press the Select button on the front panel before the job is printed.

This pull-down menu also contains selections for Paper Type (Plain Paper, Preprinted, Letterhead, Transparency, Prepunched, Labels, Bond, Recycled, Color, Card Stock, Rough, Normal 1, 2 and 3 and Thick 1 and 2). Select the appropriate type for each source, or use Auto Select to automatically select the paper type.

These settings are used to automatically direct output to the correct tray. For example, if the Tray 1 Type on the printer’s front panel has been set to “Letterhead,” selecting “Letterhead” from this menu will automatically send the job to Tray 1.

The Paper Source options also allow a different source to be specified for the first page of a document than for the remaining pages. This is useful when printing correspondence with the first page on letterhead and remaining pages on plain paper, for example. To print the first page from a different source, select a Paper Source for both the “First Page From” and “Remaining From” categories. Otherwise, select “All From” to print all pages from the same tray.

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Clicking on the General pull-down menu will bring up a list of menu categories, as follows:

These menus control the following settings: Background Printing allows you to enable or disable Background Printing. This is the feature

that allows the print job to be sent in the background while you continue to use the computer for other tasks. This section also allows you to set the priority of print jobs, or specify a later time and/or date for the job to be sent.

Color Matching determines the way that colors are handled within a print job. For the Elite 21 printer, the appropriate settings would be Color/Greyscale (prints colors as greyscales) or Black and White (all images are converted to black or white).

Cover Page allows you to specify whether or not a cover page is printed with the document. This page provides information on who sent the print job, which application produced the document, what the name of the document is and the date that the job was sent. This is useful in identifying jobs sent to a network printer used by many different users. This section also allows you to specify whether the cover page is printed before or after the job, and which paper source the cover page should be printed from.

Font Settings allows you to set the preferred font format (Type 1 or TrueType) and whether or not the fonts should always be downloaded with a print job.

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Job Logging determines how the Macintosh should report printer errors (no reporting, summarize on screen or print detailed error report). This section also allows you to enable or disable Job Copy (a copy of the printer file for each job is saved on the computer) and/or Job Log (a log of all print jobs is generated and saved on the computer).

Layout allows you to set the number of pages per sheet (1, 2 or 4, scaled to fit accordingly) and any default border for the page. This section also controls double-sided (duplex) printing if your printer is equipped with the optional Duplex Unit. To enable duplexing, click “Print on Both Sides” and select the appropriate binding method (left and right, or top and bottom). The printer will automatically print the double-sided pages accordingly.

Paper Handling determines what the printer does in the event that it runs out of paper. The options are “Use printer’s default” (defaults to the selection on the printer’s Paper Handling menu), “Switch to another cassette with the same paper size,” or “Display alert.”

Save as File controls the settings for jobs saved as PostScript output files rather than sent to the printer. These settings include file format, PostScript compatibility, encoding and font inclusion. If saving PostScript files for submission to a service bureau, etc., check to see their preferred output settings.

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Elite 21 Options is the last menu item. This section contains selections for Print Resolution for the job (600 or 1200 dpi) and Output Bin. The selections for Output Bin are:

Use Current Printer Setting - Uses the default output bin specified in the printer ’s Paper Handling submenu.

Standard Bin - Uses the standard output bin at the top of the printer. Upper Bin - Offset - Uses the optional Upper Output Bin, with collated copies offset. Upper Bin - No offset - Uses the optional Upper Output Bin, without any offset.

Each menu item in the Print dialog box also has three buttons at the bottom of the window. These are “Save Settings,” “Cancel” or “Print.” The “Save Settings” button will save the current set of selections as the default for the printer selected in the “Printer” pull-down menu at the top of the window. The “Cancel” button will leave the Print dialog and return you to the application without sending a print job. The “Print” button will send the job to the printer. If “File” is selected as the “Destination” at the top of the window, the “Print” button will change to “Save” and will prompt you to enter a file name and location to save the PostScript output file to.

When all the settings are correctly selected in all the Print dialog windows, click on the Print button at the bottom of the window to send the job to the printer.

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Additional Macintosh Information

The NIManage Utility

The Elite 21 Series Macintosh software includes a utility program called NIManage, which can be used to control certain network settings for the printer. This utility will only work with printers connected to the Macintosh network via EtherTalk, however.

Installing NIManage

NIManage is automatically installed onto the Macintosh as part of the initial Mac software installation.The installer will place the NIManage utility in a folder called GCC Elite 21 Folder on your hard drive.

Using NIManage

To start the NIManage utility, open the GCC Elite 21 Folder on your hard drive and double-click the NIManage icon. This will bring up the “Select Printer” window. Click your printer name from the list of available printers, then click Select.

This will select the printer and allow configuration changes to be made to the unit. Clicking on the Printer Networking menu at the top of the screen will bring up the following options:

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The greyed out options are not available with this printer. The available options are as follows:

•

Setup AppleTalk... - Allows the printer’s AppleTalk network name and

zone to be set. Selecting a new AppleTalk name will allow users of multiple printers to give each printer a distinctive name on the network.

• View Error Log - Shows a log of any PostScript errors experienced by the printer.

•

Setup TCP/IP & NetWare... - Allows TCP/IP and NetWare settings to be

made for the printer. This allows another configuration option for these settings besides the printer’s front panel or WebAdmin.

•

Configure Status Page... - Turns the printer’s automatic Network Status

Page on or off.

Online Driver Software Updates

The Elite 21 Series Macintosh software includes also installs a file called Elite 21 Updater into the Elite 21 Folder on your hard drive. This Updater is a utility which automatically checks GCC’s web site for newer driver software and installs the new software onto your system as needed. You should not need to run this Updater during or immediately following the initial software installation onto your Macintosh. You may wish to run the Updater periodically to check for software updates for the printer. This updater requires an Internet connection, so be sure that your Macintosh is setup for Internet access before running the Elite 21 Updater utility.

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Printing Binary Data (USB or LPR connection)

Users may experience problems printing files with binary data to the Elite 21 printer using a USB or LPR-based connection due to the way that binary information is processed via these protocols. GCC has developed a printing plug-in called a TBCP (Tagged Binary Communications Protocol) Filter which resolves this problem, however users must be using MacOS 9.0 or higher with LaserWriter driver version 8.7 or higher for this file to work.

Options for users of Mac OS 8.x (using LaserWriter 8.6.5 or below)

• Try disabling Binary printing, as follows:

• From the Desktop, go to File and Print Desktop.

• In the Print window, hold down the Option key on the keyboard and click

on the General pull-down menu.

• An item marked “Preferences ” should appear at the bottom of the list. Pull down to this item.

• A list of printing preferences will appear. Check the list item marked “Never Send Binary Data.”

Do not make any other changes to the options.

Click “Save Changes” to accept.

This will keep the driver from generating binary data when sending jobs to the printer. It will not, however, resolve issues with embedded binary data within print jobs (binary EPS graphic files embedded in a document, for example). If problems with binary files continue, you may need to pursue one of the other options.

• Switch from USB or LPR to a standard EtherTalk connection. The AppleTalk/EtherTalk protocol does not have this issue with binary data.

• Make sure that all elements (graphics, etc.) are saved in ASCII format within the applications that produced them.

• Upgrade from MacOS 8.x to MacOS 9.x and use the TBCP Filter as outlined on the next page.

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Options for users of Mac OS 9.x (using LaserWriter 8.7 or higher)

Enable the TBCP Filter software, as follows:

• Make sure the Elite 21 printer is set as the default printer for the Mac.

• From the Desktop, go to File and Print Desktop.

• Click on the General pull-down menu and pull down to Plug-In

Preferences.

• The window pictured below should open. Click on the box next to “Print Time Filters.” Click on the triangle icon next to “Print Time Filters” to show the item(s) below it.

• Click on the box next to “TBCP” to enable the filter.

• Click on “Save Settings” to save the settings for the printer.

This setting will allow binary data to be properly handled by USB or LPR protocols on the Mac.

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3. Using the Elite 21 with Windows 95/98

This Chapter will cover the installation, configuration and use of the Elite 21 Series printer with a Windows 95/98 computer. This includes:

• Software Installation

• Printing from Windows 95/98

• Setting Defaults Using Driver Properties

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Software Installation

The software required to set up your Windows 95/98 computer is located on the Elite 21 Series CD-ROM.

You can install the Elite 21 software on your computer using Plug and Play. This will work if you are installing the software on a computer which is connected to the printer through the parallel or USB (Win98 only) port.

If the printer is not connected to the computer through the parallel or USB port, go to the “Using Add Printer” section immediately following Plug and Play instructions.

USB connection of the printer is not supported under Windows 95. If installing the printer over USB using Windows 98, follow the USB Monitor Installation instructions on the next page before attaching the USB cable and proceeding to either the Plug and Play or Add Printer Wizard installation steps.

Windows 95/98 uses a Wizard to help you install printer software. AWizard is a series of dialog boxes. In each dialog box you make configuration choices then click the Next button to move to the next dialog box.

Part of the software you will need is contained on the Windows 95/98 CD-ROM or floppy disks. Please have this software available when doing the installation.

Note: These instructions cover installing the Elite 21 as a local printer (connected via a parallel or serial port) on a Windows 95/98 PC.

If installing the printer as a stand-alone Ethernet device on a Windows network, we recommend following these instructions as if the printer were being installed as a local device on LPT1:. Once the installation is complete, proceed to the Windows 95/98 section of Chapter 7 of this manual (Networking the Elite 21 Printer) for instructions for setting up the printer as an Ethernet network device.

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USB Monitor Installation (Windows 98 only)

1. Insert the GCC Elite 21 Series CD-ROM into the Windows 98 PC. Click on My Computer, then double-click the CD-ROM icon to open the CD window. Double-click the “Win98 USB” folder, then double-click the “Install.exe” icon within this folder.

2. This will bring up the “USB Driver Installer” window. Click Install.

3. A status window will appear telling you that the USB Monitor software was installed. Click OK.

You may now proceed to the Plug and Play or Add Printer Wizard installation process for your USB printer.

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Windows 95/98 Software Installation - Plug and Play

1. If the computer is running, shut it down.

2. With the computer and printer both powered off, attach the printer cable to the computer and printer. Make sure that there is paper in the printer’s tray.

3. Turn on the printer and wait for the LCD display to read “Ready.” Turn on the computer. A dialog box showing “Building Printer Database” may appear.

4. The Add New Hardware Wizard will appear automatically, telling you that Windows has found new hardware. Insert the Elite 21 CD-ROM and click Next.

Windows 95 users: go to Step 7. Windows 98 users: proceed to Step 5.

5. The next window will ask what you want Windows to do. Choose “Search for the best driver for your device” and click Next.

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6. The system will then ask where to look for new drivers. Make sure that the Elite 21 Series CD-ROM is in the drive. Check off “Specify a Location.” Use the Browse button to select your Elite 21 Series CDROM. Open the folder on the CD that corresponds to the language being used (English, French, German, Italian or Spanish.) Open the WIN9x folder within this folder. Select the GCCE21.INF item in this folder. Click OK. Click Next.

7. The Wizard will display the driver that it found.

Windows 95 users: click Finish. Windows 98 users: click Next.

8. Proceed to Step 7 of the “Using Add Printer” section for Windows 95/98 which follows.

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Windows 95/98 Software Installation - Using the Add Printer Wizard

1. Go to the Start menu of Windows 95/98, then up to Settings and select Printers. In the Printers window, double-click the Add Printer icon to start the Add Printer Wizard.

Click Next to start the Wizard

2. The first window of the Add Printer Wizard will ask if the printer is connected to the local computer or to a Network.

Select “Local Printer” unless the printer that you are selecting is attached to another PC or accessed via an NT or Win2000 server. Click Next.

Note: If setting up the printer as a standalone Ethernet network device, select “Local Printer” at this point and install the driver as if the printer were connected to the parallel (LPT1:) port of the PC. After the installation, refer to the Windows 95/98 instructions in Section 7 of this manual (Networking the Elite 21 Printer) for instructions on configuring the printer as a network device.

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3. A list of manufacturers and printer models will appear. Insert the Elite 21 Series CDROM in the CD drive of your computer and click Have Disk.

4. This will bring up the Install From Disk window. Use the Browse button to select your Elite 21 Series CD-ROM. Open the folder on the CD that corresponds to the language being used (English, French, German, Italian or Spanish.) Open the WIN9x folder within this folder. Select the GCCE21.INF item in this folder. Click OK. You will be returned to the Install From Disk window, click OK again.

5. The next window will display options to install either the PostScript (PS) or PCL driver for the Elite 21 Series. Most users will want to use the PostScript driver exclusively under Windows. Choose “GCC Elite 21 Series PS” unless you have a specific reason to use the PCL driver.

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6. A list of ports will appear. Select the appropriate local parallel or serial port for the printer and click Next.

7. The next window will ask for a name for the printer. You can type in a new name, or keep the default name. Click Next.

If more than one printer is installed on this computer, this window will also ask if you wish to make this printer the default printer for your Windows applications. Click Yes or No. Click Next.

8. A window will appear asking if you wish to print a test page. Click Yes if you are installing a local printer, click No if you are installing the driver and will be setting up the printer as a network device later. Click Finish.

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9. A dialog box may appear asking you to insert the Windows 95 or 98 CD. Insert the CD and click OK.

10. A dialog box may appear telling you that necessary files on the CD cannot be found. Make sure the Windows CD is inserted, then use the Browse button to access the Windows CD. Select the folder called ‘WIN95’ on the Windows 95 CD, or ‘WIN98’ on the Windows 98 CD. Click OK.

11. A status window will appear, showing the progress of the installation.

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12. When finished, the test page will be generated (if you chose to print a test page in Step 8). If the page prints, click Yes in this window. If not, click No and follow the Windows troubleshooting steps that appear.

13. When the installation is complete, you will be returned to the Printers window and a new icon for the printer will appear.

If installing a local printer, you are now ready to print to the Elite 21 printer. If installing as a stand-alone Ethernet network device, proceed to the Windows

95/98 section of Chapter 7 of this manual,

Networking the Elite 21 Series Printer.

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Printing from Windows 95/98

This section of the manual will cover the basics of printing from Windows 95/98 to the GCC Elite 21 series printer. Most printing options within a Windows application are found within the Page Setup or Print dialog boxes, under the application’s File menu. Options found within each of these categories are covered in the following sections.

Page Setup

Page Setup options are accessed by going to the File menu of the Windows application and selecting Page Setup. This option may be referred to by another name (such as Document Setup) in some applications. Also, some applications may bring up custom Page Setup dialog boxes or list additional functions not shown here. Consult your application’s user’s documentation for more specific information.

Accessing Page Setup will bring up the following window:

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The Page Setup Window contains the following options for selection: Paper Size: Selects the Paper Size being printed to. This pull-down menu brings up a list of

paper sizes supported by the Elite 21 printer

Paper Source: Specifies which paper tray the paper is to be drawn from. The options on the

pull-down menu are as follows:

Auto Select - Sends job to the tray on the printer holding the paper size specified in the document.

Envelope Feeder - Sends the job to the envelope feeder. Greyed out unless the feeder is installed.

Manual Feed - Sends the job to the MultiPurpose Feeder (Tray 1). When sent, the job will prompt for paper before printing.

Tray 1 - Sends the job to the Multi-Purpose Feeder (Tray 1) of the printer

Tray 2-4 - Sends the job to the standard lower paper tray of the printer (Tray 2) or an additional lower paper tray (Tray 3-4), if present.

Orientation: Selects the page orientation, Portrait or Landscape, by clicking on the

appropriate radio button. Margins: Selects left, right, top and bottom margins for the document. After making all necessary selections in this window, click Finish to accept the settings and

apply them to the document.

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The Print dialog box

The Print command is used to send the print jobs to the printer and to set certain options for the print job. Going to the File menu and selecting Print will bring up the following dialog box:

This dialog allows the following to be selected: Name: Selects the printer that the job is to be sent to. If more than one printer has

been set up in the Printers window of Windows 95/98, each printer will be listed on this pull-down menu. Make sure that the Elite 21 printer is selected.

Print to File: Selects whether the job is to be sent to the Printer or to a File. If selected, a

PostScript file will be generated instead of sending the job to the printer. When OK is clicked, a dialog box will appear prompting for a file name and location to save the PostScript file to.

Print Range: Selects either “All” to print the whole document, or “From” to specify a range of

pages to print.

Copies: Selects the number of copies of the document to be printed.

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Clicking on the Properties button in the Print window will bring up additional printer options. Changes made within this section will apply only to the current document.

The Paper window within the Print Properties section allows the following options to be set: Paper Size: Selects the Paper Size being printed to. This pull-down menu brings up a list of

paper sizes supported by the Elite 21 printer. Layout Allows you to set the number of pages per sheet (1, 2 or 4, scaled to fit

accordingly). Orientation: Selects the page orientation, Portrait or Landscape, by clicking on the

appropriate radio button. Paper Source: Specifies which paper tray the paper is to be drawn from. The options on the

pull-down menu are as follows:

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Auto Select - Sends job to the tray on the printer holding the paper size specified in the document.

Envelope Feeder - Sends the job to the envelope feeder. Greyed out unless the feeder is installed.

Manual Feed - Sends the job to the Multi-Purpose Feeder (Tray 1). Tray 1 - Sends the job to the Multi-Purpose Feeder (Tray 1) of the printer Tray 2-4 - Sends the job to the standard lower paper tray of the printer (Tray 2) or an

additional lower paper tray (Tray 3-4), if present.

Copies: Selects the number of copies of the document to be printed. Note that some of these options are duplicated from the Page Setup window. Changing these

settings in the Properties window will make the new settings the default for the printer until they are changed again.

Clicking on

More Options brings up additional printer options, as follows:

Print on Both Sides controls double-sided (duplex) printing if your printer is equipped with the

optional Duplex Printing Unit. To enable duplexing, click “Print on Both Sides” and select the appropriate binding method (long edge or short edge). The printer will automatically print the double-sided pages accordingly.

Paper Type defines the type of paper being used. Options include plain, letterhead, prepunched, bond, color, rough, preprinted, transparency, labels, recycled, card stock, normal 1, 2 and 3 and thick 1 and 2. If you have assigned a particular paper type to a tray through the printer’s Paper Handling menu, selecting that type from this window will automatically direct output to the correct tray.

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Output Bin determines where the paper will be output from the printer. The selections for Output Bin are:

Use Current Printer Setting - Uses the default output bin specified in the printer ’s Paper handling submenu.

Standard Bin - Uses the standard output bin at the top of the printer. Upper Bin - Offset - Uses the optional Offset Catch Tray, with collated copies offset. Upper Bin - No offset - Uses the optional Offset Catch Tray, without any offset.

Once all the settings in this section have been made, click OK to return to the Properties window.

Clicking on the

Graphics tab of the Properties window brings up the following window:

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The following items can be selected in this window:

Resolution sets the print resolution for the document, 600 or 1200dpi. Halftoning allows you to use custom halftone values, or use the printer ’s defaults. Print as Negative Image reverses the black and white areas in the document. Print as Mirror Image switches the output to a mirror image of the original. Scaling selects page scaling for the document. This value can be set to between 25% and

400%. Click OK to accept any changes to these settings. Clicking on the

Device Options tab of the Properties window brings up the following window:

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The following items can be selected in this window: Paper Reserve: Sets Paper Reserve to Enabled or Disabled. Paper Reserve allows the printer

to automatically switch from one paper tray to the next if the first tray runs out of paper.

Collation in Sets whether job collation is handled by the printer or by the computer. Printer: This setting should match the Collation Mode setting on the printer’s

Configuration menu.

To change these settings, click on the item you wish to change on the list at the top of the window. The lower window will then allow you to change the options for the particular feature you have selected. Click Apply and OK when making any changes.

The fourth tab in the Properties window brings up the PostScript window. This window allows the PostScript Output Format to be changed. We recommend using the “PostScript (Optimized for Speed)” setting. If errors occur with your documents, try switching to “PostScript (Optimize for Portability - ADSC)” setting.

Once all Properties options are properly set, click OK to return to the Print dialog window. Click OK to send the job to the printer.

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Setting Defaults Using Driver Properties

Typically, changes made within the Page Setup, Print or Print Properties dialog windows will only take effect for the particular document that you are printing. Changes to the default settings used by the driver are made from the Driver Properties section of Windows 95/98.

To access these settings, go to the Start menu in Windows 95/98, go up to Settings and select Printers. Locate the icon for the Elite 21 printer, then right-click the icon and go to Properties. The following window will appear:

The tabs at the top of the Properties window allow different categories of settings to be accessed. The

General tab identifies the printer name and allows Comment information about the printer to be entered. This information is helpful in locating the printer over a network. This window also allows a test page to be sent to the printer.

Elite 21SE User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Introduction

Using this Manual

Additional Installation Notes

Configuring Startup Page

Hard Drive Configuration (Elite 21 SE only)

Software Installation

Printing from a Macintosh

The Print dialog box

Additional Macintosh Information

The NIManage Utility

Online Driver Software Updates

Printing Binary Data (USB or LPR connection)

Software Installation

Printing from Windows 95/98

The Print dialog box

Setting Defaults Using Driver Properties