Elite 21NPLUS Getting Started Guide

Download

GCC Elite 21 Series Getting Started Guide

Elite 21

N+

Elite 21DN+

Elite 21N+

A high-resolution, networkable 1200 dpi laser printer with USB, Parallel and Ethernet ports. Comes with 64MB of RAM.

Elite 21DN+

Same features as the Elite 21N+ with the preinstalled Duplex Unit for double-sided printing.

Getting Started Guide

What is this Guide?

This guide provides easy-to-follow instructions for unpacking, setting up and installing your new GCC printer.

Where is the User’s Manual?

The comprehensive Elite 21 Series User’s Guide is located in Adobe Acrobat .pdf format on your Elite 21 Series CD.

Can I access information from the GCC web site?

GCC product manuals, software installation instructions, the most current printer drivers, FAQs, technology updates and a searchable database for technical questions are all located in the Support Central section of GCC’s web site. Support Central can be accessed directly at:

http://www.gccprinters.com/support

Which models are covered by this guide?

This Getting Started Guide applies to the following Elite 21 Series models:

Installation Checklist

For proper installation, please complete each section in order:

Step 1 Check Package Contents

Step 2 Prepare Printer Location

Step 3 Locate Printer Parts

Step 4 Remove Tape

Step 5 Install Toner Cartridge

Step 6 Load Paper Tray

Step 7 Connect Printer Cables

Step 8 Attach Power Cord

Step 9 Configure Network Settings

Step 10 Install Printing Software

Step 11 Verify Printer Setup

Note: No printer cables are included with the printer. For information on ordering cables, contact GCC Direct Sales at 800-422-7777 (North America only, outside of North America refer to the User’s Manual on

the CD-ROM) or visit our web site at: http://www.gccprinters.com

Step 1. Check Package Contents

Elite 21 Laser Printer

550-sheet Universal Paper Tray

Power Cord

Toner Cartridge

Customer Kit:

Elite 21 Series CD-ROM Elite 21 Series Getting Started Guide

Elite 21 Series User’s Manual

(On CD-ROM)

GCC Warranty Registration Card

Step 2. Prepare Printer Location

Place the printer on a flat, level surface in a well-ventilated area away from direct sunlight or areas where the air temperature and humidity can vary widely. Do not obstruct the fan vent on the left side of the printer.

7.87” (200mm)

23.62” (600mm)

Minimum Recommended Clearances:

23.62” (600mm)

11.81” (300mm)

Top View

19.68” (500mm) (with all options installed)

23.62” (600mm)

Side View

Step 3. Locate Printer Parts

Front View

Rear View

Paper Output Tray Paper Exit Slot

Top Cover

Ventilation Slots

Control Panel

Front Cover

Multi-Purpose Feeder

(Tray 1)

Tray Extension

Power Switch

550-sheet Universal Paper Tray (Tray 2)

Rear Cover

Power Cord Receptacle

Connectivity Ports (see next page for details)

Connectivity Ports

With the printer’s all ports active feature, all the interfaces are simultaneously active. This means you can connect more than one interface at a time. You don’t have to select a port; this feature works automatically.

Ethernet 10/100BaseT

Bi-directional Parallel

Universal Serial Bus (USB)

Step 4. Remove Tape

1. Remove packaging tape from the front and rear covers of the printer.

Step 5. Install Toner Cartridge

1. Press down on the release button at the top of the printer to open the front cover.

2. Remove the two orange plastic spacers inserted in the printer by pulling them out of the printer as shown.

Note: The toner cartridge contains a microfine plastic powder that is fused to the paper during the printing process. If toner spills onto your skin or clothing during installation, wipe off with a dry cloth and

rinse with cold water. Hot water can fuse the toner and cause staining.

3. Unwrap the toner cartridge and remove the protective sheet of paper from under the front flap of the cartridge. Shake the cartridge from side to side several times as shown to distribute the toner.

4. Place the toner cartridge on a flat surface and hold the cartridge securely with one hand. Grasp and pull the sealing tape straight out from the side of the cartridge, as shown. Pulling the tape out at an angle may cause it to break.

Do not shake the cartridge or subject it to shocks once the tape is removed, as this may result in toner leakage.

5. Position the toner cartridge as shown. Match up the tabs on the left and right of the cartridge with the channels within the printer. Gently slide the cartridge into the printer as far as it will go.

6. Close the front cover. Press on the

center part of the front cover until the cover locks securely.

Smaller sizes can be fed through the Multi-Purpose feeder (Tray 1). The standard paper tray will also handle up to 100 transparency or label sheets in Letter or A4 size.

The standard paper tray holds up to 550 sheets of 20 lb. copier-type paper. It can handle the following sizes of paper:

• US Letter • US Legal 13”• A4 • A5

• US Executive • US Legal • JIS B5

Step 6. Load Paper Tray

1. Place the paper tray on a desk or other

flat surface.

2. Squeeze the rear length guide tab as

shown and slide the tab all the way to the back of the paper tray.

3. For sizes larger than Letter/A4, press

down on the grey square at the bottom of the tray. This will release the rear section of the tray and the section can be adjusted outward to extend the tray’s length.

The rear section of the tray adjusts to three different positions. Choose the position that most closely matches the paper size being loaded.

4. Squeeze the right side paper guide as

shown. Lift the guide slightly and slide it all the way to the side of the tray.

5. Place the paper in the center of the paper

tray, being sure not to overfill the tray. The paper should be placed in the tray with the side to be printed on facing down.

6. Squeeze the right side paper guide as shown. Lift the guide slightly and slide it towards the paper stack until it touches the paper. Do not set the guide too tightly against the paper stack, as this could cause paper feed jams.

7. Squeeze the paper length guide at the rear of the tray as shown. Lift the guide slightly and slide it towards the paper stack until the guide matches up with the indentation in the bottom of the paper tray which corresponds with the paper size being used.

8. Grasp the paper tray with both hands at the left and right, as shown.

9. Gently slide the paper tray all the way into the printer.

10. The paper level indicator on the front of the tray will rise to show the remaining level of paper in the tray. Replenish paper as necessary.

Connecting Cables Correctly

Most cables come with some kind of locking device to insure that the connection is made. Be sure to use these locking devices, otherwise you may experience intermittent errors or the printer will fail to operate altogether.

• USB cables are keyed and can only be inserted one way.

• When you have inserted a Parallel port connector, lock the connector by lifting up the wire

clips at either end of the socket so that they fit into the slots on the sides of the connector.

• Ethernet 10/100 BaseT connectors have a locking tab similar to connectors on telephone cords. When the plug is fully inserted, the tab clicks into place.

Improperly inserted cables are the cause of many networking and printer-related problems.

Universal Serial Bus (USB) Connection

USB connection ports can be found on nearly all new computers. USB technology allows faster communication than traditional serial connections and is easily expandable through interconnected hubs. All USB cables are the same. One end of the cable fits into the computer or hub only and the other end fits into the printer only. You cannot connect the cable incorrectly.

Bi-directional Parallel Connection

The bi-directional parallel connection between the printer and a PC requires a standard 36-pin bi-directional cable (to IEEE 1284 standards). The length of this cable

can be up to 6.5 feet (2 meters).

Ethernet Network Connection

The Ethernet interface on your printer lets you connect to an Ethernet network via standard 10 BaseT or 100 BaseT cabling.

Step 7. Connect Printer Cables

Step 8. Attach Power Cord

1. Insert the power cord into the AC power connector on the back of the printer as shown.

2. Check the power switch at the front of the printer to confirm that it is in the Off (O) position.

3. Plug the power cord into a grounded wall outlet or power strip.

4. Switch the power switch to the On (I) position. After the printer warms up, the “Ready” message should be visible on the control panel’s LCD display and the Ready light will remain on.

Users wishing to access their printer using TCP/IP should configure the network settings on their printer before installing software. Users connecting via a local port

or non-TCP/IP network can skip to Step 10.

Assigning an IP address

In order to access the printer over most networks and also to access printer management controls such as WebAdmin, the printer should be assigned an IP address. The printer can be assigned an IP address through the front panel, or also using Dynamic Host Configuration Protocol (DHCP). Instructions for each method are provided on the following pages.

Front Panel vs. DHCP:

There are some differences in the way the printer handles TCP/IP settings set through the front panel as opposed to those set using DHCP. You should take these into consideration when deciding which method to use.

Front Panel: TCP/IP parameters (including the IP address) assigned via the front panel are stored in the printer’s non-volatile memory (NVRAM) and are retained during power cycling. The IP address configured using this method is referred to as a “static IP address,” meaning that it will always remain the same.

DHCP: TCP/IP parameters assigned via DHCP are also stored in NVRAM, with the exception of the IP address. By default, the IP address acquired via DHCP is not saved in NVRAM with the other parameters, and the printer will request an address from the DHCP server at each power cycle. In the case of a disturbance with the DHCP server, the printer may be left temporarily without an IP address, or may have its IP address unexpectedly changed, making the printer unavailable to some users. To avoid these scenarios, the printer can be configured via WebAdmin to store its DHCP-assigned IP address in NVRAM with the other TCP/IP parameters. This also has the potential for problems, however, since a DHCP server disturbance (such as a power failure) may result in the printer’s address being re-assigned to another network device and causing conflicts.

Instructions for configuring DHCP settings via WebAdmin, as well as suggestions for

Step 9. Configure Network Settings

obtaining best results using DHCP can be found in the “Assigning TCP/IP Parameters Using DHCP” section of this section, starting on Page 8-4.

Assigning TCP/IP address and parameters through the printer’s front panel:

• Turn on the printer and press either Menu key until Input/Output appears.

• Press either Item key until TCP/IP appears.

• Press either Value key to set TCP/IP to Enabled. Press Select to confirm.

• Press Item down to proceed to the IP Address setting. Press Value + or - to change

each bank of numbers in the same way that the Gateway Address and Subnet Mask settings were changed. Press Select when the IP Address is set to the desired value.

• Press Item down to proceed to the Subnet Mask setting. Press Value + or - to change each bank of numbers in the same way that the Gateway Address was changed. The Subnet Mask on the printer should match the setting for all the computers and other devices on the same network. Press Select when the Subnet Mask is set to the desired value, then select Restart Later once again.

• Press the Item down key to advance to Gateway Address. Press Value to set the Gateway Address setting. This is the default router address on the network. If using a router, enter its IP address here, otherwise leave this field at its default (0.0.0.0). To change this setting, press Value + or - to change each bank of numbers, then Select to confirm the selection and go to the next bank of numbers.

• Press Select once again when the correct Gateway Address is entered. This change requires a printer restart, so the LCD will prompt to Restart Now or Restart Later. Press either Item key to select Restart Later, and press Select. All TCP/IP menu settings should be changed before restarting the printer.

• The LCD window will once again prompt to Restart Now or Restart Later. Use either Item key to select Restart Now, then press Select. The printer will reboot and the TCP/IP settings you selected will become active.

Installation Tip: If you have a DHCP server on your network, you may wish to allow the printer to get its IP address from the server the first time, even if you want to assign a static IP address directly through the front panel. The advantage of this method is that the printer will obtain all the other TCP/IP parameters, such as Subnet Mask, Gateway Address, etc. from the DHCP server, eliminating potential errors that could arise when manually entering these settings. You can then go in and assign an IP address using the instructions above.

Assigning TCP/IP Parameters Using DHCP:

The Elite 21 printer also supports IP configuration via a Dynamic Host Configuration Protocol (DHCP) server. DHCP is a protocol which delivers IP address configuration information to devices on a network. A DHCP server manages a pool of available IP addresses and grants requests for addresses from devices on the network.

DHCP is active by default on the printer. At power-up, unless a static IP address has been assigned via the front panel, the printer broadcasts a DHCP request for an IP address. If a DHCP server is present the request will be processed, and an IP address will be returned to the printer. You can print a network status page, which will list the new IP address and other IP settings (Subnet Mask, Default Gateway, etc.)

The printer does not retain the IP address permanently by default, so it will request an address at each startup. Provided the DHCP server is properly configured and all equipment is working correctly, the printer should be assigned the same address each time.

The DHCP server may grant a temporary IP address, called a temporary lease or temporary reservation, which expires after a period, or may grant a permanent or unlimited lease or reservation which does not expire.

Devices that are granted a temporary lease will be notified before the lease expires and asked if they would like to extend the lease. The printer will continue extending its lease indefinitely (unless prohibited by your DHCP server configuration) and thus maintain a consistent IP address. If the printer is not turned on or is not connected to the network during the period when the DHCP server is sending requests to extend the lease, however, the lease will not be extended. The DHCP server will cancel the lease and may assign the IP address to another device.

In cases like this, you may wish to set the printer to retain the address permanently in its NVRAM settings. This option can be accessed through Web Admin. To access this setting, do the following:

• Make sure the printer is turned on, connected to the network and assigned an IP address.

• Go to any computer on the same TCP/IP network as the printer and open a web browser window..

• Type the IP address of the printer into the Address field of the browser (i.e. - “http://1.2.3.4” for a printer with an IP address of 1.2.3.4).

• The printer’s Web Admin window will open. Click on the “Network” link at the

left.

• Under “Protocols,” click “Setup TCP/IP.” A series of settings will appear. Click “IP Address in NVRAM.”

• Scroll to the bottom of the page, type in the printer’s password where prompted (factory default password is “sysadm”), then click “Accept Settings.”

This will cause the printer to retain the assigned IP address indefinitely and cause it to stop sending DHCP requests at startup.

This arrangement could also cause problems, however, in a case such as if the DHCP server is re-booted and loses information about which address was assigned to the printer. It may then assign the address to another network device, which would then conflict with the printer.

For best results using DHCP, we suggest configuring the DHCP server to assign the printer an address on a permanent lease or reservation, and also set the printer to retain the IP address in NVRAM. If your DHCP server does not allow such a configuration, or you have issues with the printer losing its IP address setting, you may want to assign a static IP through the front panel instead.

If you prefer not to use DHCP for IP address assignment, it may be disabled using WebAdmin. The enable/disable DHCP setting may be found in the same section of WebAdmin as the “IP Address in NVRAM” setting described above.

See Chapter 9 of the Elite 21 Series User’s Manual on the printer’s CD-ROM for more information on using WebAdmin.

Step 10. Install Printing Software

Driver software for the printer must be installed on every computer that will print to the unit. This section includes installation instructions for Macintosh,Windows 95/98/ME and Windows 2000/XP.

Overview

You will need to set up your Macintosh computer to use the Elite 21 Series by installing the Elite 21 software for Macintosh. This software is on the Elite 21 Series CD-ROM. The CD-ROM includes customized PostScript Printer Description (PPD) files for the Elite 21 Series and screen fonts for each of the resident PostScript printer fonts.

This section contains installation instructions for installing printing software for the Macintosh. The Elite 21 Series supports both Mac OS versions 9.x and earlier and Mac OS X. Pages 22-37 cover Mac OS versions 9.x and earlier, instructions for use with Mac OS X begin on Page 38.

Step 10a. Install Macintosh Software

Software Installation

This section details installation instructions for installing software for Mac OS versions

9.x and earlier. Instructions are also included for creating a Desktop Printer on the Mac in order to send jobs to the printer.

Important: Read the release notes contained in the Read Me file before installing the printer software. This file includes important last-minute feature and compatibility information about the Elite 21. This file is located on the Elite 21 Series CD-ROM.

Installing the Elite 21 with Mac OS 9.x and earlier

1. Insert the Elite 21 Series CD-ROM into the computer and double-click the CD icon to open the disk. Double-click the “Elite 21 Installer” icon within the disk window

2. An introduction screen marked “Elite 21 Series Installer” will appear. Click Continue.

3. The software license agreement will appear. Read the agreement and click Accept to accept its terms.

Part 1- Installing the GCC Printing Software and Fonts

4. A window will open displaying the ReadMe file for the software. Read the information in this file and click Continue to proceed.

5. A window will appear listing the components that will be installed and asking for an Install Location. Choose the disk that you wish to install the software onto (the startup disk of the Mac in most cases) and click Install.

6. A Custom Install option is also available. If you only wish to install certain components of the printing software, click on the Easy Install pull-down menu and select Custom Install. Select the items you wish to install by clicking on the check boxes next to them, and click Install.

An Uninstall option is also accessible through this window and can be used to remove any of the software as needed.

7. Installation of the files will begin. A status window will appear showing the progress of the installation.

8. When the installation is complete, a dialog box will appear asking if you want to setup a Desktop Printer. Click Yes to setup the printer.

9. A dialog box asking how the printer is connected will appear. Make sure the printer is turned on and connected properly. Select the connection method being used for the printer (AppleTalk, USB or LPR) and click Setup Printer.

11. When the registration process is complete, the installation will finish. Click Quit to exit the installer.

10. Clicking the “Setup Printer” button will open either Apple’s Desktop Printer Utility (USB or LPR connections) or the Chooser (AppleTalk connections) in order to setup the printer. Refer to the instructions for Creating a Desktop Printer, covered in Part 2 of the Macintosh installation instructions in this guide as follows:

Connecting via USB: Part 2a, Page 27 Connecting via AppleTalk: Part 2b, Page 30 Connecting via LPR: Part 2c, Page 34

Part 2a - Creating a Desktop Printer (via USB)

(Note: USB connection requires Mac OS 8.6 or higher)

1. Make sure that all steps in the Hardware Setup section of this manual have been followed. Follow the Macintosh installation steps in Part 1 of this section. In Step 9, select “USB” as the connection method and click “Setup Printer.”

2. This will open up Apple’s Desktop Printer Utility and the “New Desktop Printer” dialog box will appear.

Highlight “Printer (USB)” from this list and click OK.

3. A dialog box called “Untitled 1” opens, containing two printer icons. Click the

“Change...” button to the right of the “USB Printer Selection” box.

4. The “USB Printer” dialog box will appear. Click on your printer model from the list, then click OK.

5. The “Untitled 1” dialog box will return. Click on the Auto Setup button at the top right of the box.

6. A status window appears, showing the progress of the installation.

7. The “Untitled 1” dialog box returns again. The icon in the “PostScript Printer Description (PPD) File” box now shows your printer.

Click “Create...” to create the new desktop printer.

8. A Save dialog box opens, asking you to save the desktop printer. Type in a name for the desktop printer, or leave the default name. Click Save.

A new Desktop Printer icon will appear on the desktop with the name that you assigned.

9. Go to File and Quit to exit the Desktop Printer Utility. The printer is selected and ready to print.

Part 2b - Creating a Desktop Printer (via AppleTalk)

1. Confirm that the Macintosh is properly configured to communicate using AppleTalk over Ethernet. Go to the Apple menu, then to Control Panels and to AppleTalk. In the AppleTalk window, confirm that the “Connect via:” selection is set to Ethernet. Close the control panel. Click Save if prompted to save settings.

2. Make sure that all steps in the Hardware Setup section of this manual have been followed. Follow the Macintosh installation steps in Part 1 of this section. In Step 9, select “AppleTalk” as the connection method and click “Setup Printer.”

Due to potential incompatibilities between Apple’s Desktop Printer Utility and certain AppleTalk networks, GCC does not recommend using the Apple Desktop Printer Utility to set up the Elite 21 Series printer over AppleTalk. As a result, the Elite 21 Series software uses the Chooser to set up the printer over AppleTalk rather than the Desktop Printer Utility. Follow these steps to set up your printer over an AppleTalk connection.

3. This will open up the Chooser window. Click on the LaserWriter 8 icon in the lefthand Chooser window. A list of AppleTalk compatible printers will appear on the right. Click on the name of your printer from the list. The default printer name will be “Elite 21 Series” plus the last six digits of the printer’s internal Network Address. This helps differentiate between different Elite 21 Series printers on a single network. Click “Create.”

4. The Chooser will open a connection to the printer and attempt to select the proper PPD file for the printer.

5. A “Select a PostScript Printer Description File” dialog may appear. Click on “Elite 21 Series” from this list and click “Select.”

6. The Setup process will continue. A status bar will show the progress of the setup.

7. A window will appear asking for any options on the printer to be configured. The first page of options sets the Memory Configuration,Additional Trays, Envelope Feeder and Upper Bin status. Set these items using the pull-down menus and then click on the “Options Installed 1” pull- down menu. Pull down to “Options Installed 2.”

8. The second window of options contains settings for Duplex Unit, Collation Mode and Paper Sizes. Set these items using the pull-down menus, then click OK to continue.

9. The setup will finish. A status window will indicate that a Desktop Printer is being built.

10. When complete, a Desktop Printer icon for the Elite 21 will appear on the Mac’s desktop. The setup is now complete.

If this is the only printer installed on the Mac, it will appear with a bold outline around it, indicating that this is the default printer for the computer. You can set the printer as the default by clicking once on the Desktop Printer icon to highlight it, then going up to the Printing menu at the top of the screen and selecting “Set Default Printer.”

Part 2c - Creating a Desktop Printer (via LPR)

(Note: LPR connection requires a PowerPC-based Mac and LaserWriter 8.5.1 or higher)

1. Make sure that all steps in the Hardware Setup section of this manual have been followed. Follow the Macintosh installation steps in Part 1 of this section. In Step 9, select “LPR” as the connection method and click “Setup Printer.”

2. This will open up Apple’s Desktop Printer Utility and the “New Desktop Printer” dialog will appear.

Highlight “Printer (LPR)” from this list and click OK.

Pre-Installation Note: Macintosh LPR Printing requires that the computer be able to send data to the printer in Binary format. The default format on the printer, however, is set to ASCII rather than Binary. Before attempting to send LPR jobs from the Macintosh, you should set the IP Data Format setting on the printer to Binary, as follows:

• Turn on the printer and press either Menu key until Input/Output appears.

• Press either Item key until IP Data Format appears.

• Press either Value key to set the format to Binary. Press Select to confirm.

• Press Menu again until the printer returns to Ready.

This will allow the printer to accept TCP/IP jobs from the Macintosh correctly. You should now proceed to the steps for creating a Desktop Printer via LPR, as follows:

3. A dialog box called “Untitled 1” opens, containing two printer icons. Click the “Change...” button to the right of the “LPR Printer Selection” box.

4. A dialog box called “Internet Printer” appears. Enter the printer’s IP address in the “Printer Address” field. The Queue field is not necessary with this printer. If the printer has not been assigned an IP address, assign one following the instructions in Step 9 of this guide.

5. After entering the IP address, click Verify. If the printer is configured and the IP Address is correct, a message will appear that the printer is located at the IP address you specified. If not, a message will appear that the printer cannot be verified. In this case, check the connection and the IP address entered and try again. Click OK when the printer is successfully verified.

6. The “Untitled 1” dialog box will return. Click on the “Change...” button at the top right of the box.

7. The “Select a PostScript Printer Description File” box will open. Choose your printer model from the list of printers and click Select.

8. The “Untitled 1” dialog box returns again. The icon in the “PostScript Printer Description (PPD) File” box now shows your printer.

Click “Create...” to create the new desktop printer.

9. A Save dialog box opens, asking you to save the desktop printer. Type in a name for the desktop printer, or leave the default name. Click Save.

A new Desktop Printer icon will appear on the desktop with the name that you assigned.

10. Go to File and Quit to exit the Desktop Printer Utility. The printer is selected and ready to print.

Software Installation

This section details installation instructions for installing software for Mac OS X. Instructions are also included for selecting the printer within the Print Center utility on the Mac in order to send jobs to the printer.

Installing the Elite 21 with Mac OS X

1. Insert the Elite 21 Series CD-ROM into the computer and double-click the CD icon to open the disk. Double-click the “Elite 21 Installer” icon within the disk window.

An OS X window may appear asking for an administrator password in order to install this software. Enter an admin user name and password to continue. Consult your OS X documentation for more information on access privileges.

2. An introduction screen marked “Elite 21 Series Installer” will appear. Click Continue.

3. The software license agreement will appear. Read the agreement and click Accept to accept its terms.

Part 1- Installing the GCC Printing Software and Fonts

4. A window will open displaying the ReadMe file for the software. Read the information in this file and click Continue to proceed.

An Uninstall option is also accessible through this window and can be used to remove any of the software as needed.

7. Installation of the files will begin. A status

window will appear showing the progress of the installation.

When all files are installed, a dialog will appear informing you that installation was successful. Click Quit to exit the installer.

Proceed to Part 2 of the instructions to select your printer.

Part 2 - Selecting your Printer

1. Install the GCC OS X software onto the

Macintosh following the steps in Part 1 of this section (“Installing PPD Files and Fonts.”)

2. After the installation is complete, open the

Print Center utility. Print Center is found in the Utilities folder, within the Applications folder of your OS X system.

3. When Print Center opens, a window titled

Printer List will appear. This gives a listing of all currently installed printers on the computer. Click the “Add Printer...” button to add a new printer.

4. Clicking Add Printer will open a new

window, featuring a pull-down menu at the top. Click on this menu to bring up a list of printer connection methods (AppleTalk, LPR Printers using IP, or USB.) Select the connection method being used for your GCC printer.

USB Connections: Proceed to Step 5a LPR Connections: Skip to Step 5b AppleTalk Connections: Skip to Step 5c

5a. If USB is selected, make sure the printer is

plugged into the computer via USB and turned on. A list of available USB printers will appear. Click on the name of your printer and click “Add.” Proceed to Step

5b. If LPR Printers using IP is selected, first see

note on Page 34 regarding the printer’s IP Data Format setting. make sure the printer is turned on, connected to the network and has been assigned an IP address. Fill in the IP address under the “LPR Printer’s Address” field. Select your specific GCC printer model from the Printer Model pull-down menu. Click “Add.” Proceed to Step 6.

5c. If AppleTalk is selected, make sure the

printer is turned on and connected to the network. A list of available AppleTalk printers will appear. Click on the name of your printer from the list. Click “Add.”

Note: AppleTalk is disabled by default within OS X. Make sure that “Make AppleTalk Active” is selected in your Network Settings (under System Preferences) before attempting to access AppleTalk devices on the network.

6. Once the printer has been added, you will

be returned to the Printer List window, where the printer will now appear as an option.

Highlight the printer name and click the “Configure” icon to configure printer options.

You are now ready to print to the Elite 21 printer.

Note: Using the Classic Environment within OS X

The Elite 21 Software Installer will locate and automatically install the necessary software for your printer into the Classic (OS 9.x) environment within OS X. No additional software installation is necessary.

To set up your printer for use within Classic, you will need to create a Desktop Printer for the Elite 21 printer. Follow the steps beginning on Page 27 of this guide in order to set up a desktop printer icon for the printer in the Classic environment.

Note: Configuring Printer Options within older versions of OS X

OS X versions previous to OS X 10.2 (Jaguar) do not allow for or require manual configuration of printer options. When the printer is installed and selected in Print Center, the OS takes configuration information from the PPD file and polls the printer to determine which options are present. These options (such as additional trays, duplexing capabilities) will then automatically be available for selection within the Print dialog box.

Overview

You will need to set up your Windows computer to use the Elite 21 Series by installing the Elite 21 software for PC-compatible computers. This software is on the Elite 21 Series CD-ROM. The CD-ROM includes customized Windows PostScript printer software for Windows 95/98/ME,Windows 2000/XP, and Windows NT 4.0.

This section details installation instructions for installing drivers for Windows 95/98/ME and Windows 2000/XP. Information on Windows NT 4.0 is in the User’s Manual on the Elite 21 Series CD-ROM.

Important: Read the release notes contained in the ReadMe.txt file before installing the printer software. This file includes important last-minute feature and compatibility information about the Elite 21. This file is located on the Elite 21 Series CD-ROM.

Step 10b. Install Windows Software

Software Installation

The software required to set up your Windows 95/98 or Windows ME computer is located on the Elite 21 Series CD-ROM.

You can install the Elite 21 software on your computer using Plug and Play. This will work if you are installing the software on a computer which is connected to the printer through the parallel or USB (Win98/ME only) port.

If the printer is not connected to the computer through the parallel or USB port, go to the “Using Add Printer” section immediately following Plug and Play instructions.

USB connection of the printer is not supported under Windows 95. If installing the printer over USB using Windows 98 or Windows ME, follow the USB Plug and Play installation instructions on Page 47 (Win98) or Page 51 (WinME).

Windows 95/98/ME uses a Wizard to help you install printer software. A Wizard is a series of dialog boxes. In each dialog box you make configuration choices then click the Next button to move to the next dialog box.

Windows 95/98 Only: Part of the software you will need is contained on the Windows 95/98 CD-ROM or floppy disks. Please have this software available when doing the installation.

Installing the Elite 21 with Windows 95/98/ME

Windows 98 Software Installation - Plug and Play via USB

2. Insert the GCC Elite 21 Series CD-ROM into the Windows 98 PC. Turn on the printer and make sure the display is reading “Ready”. Plug the USB cable into the printer, then into the PC.

The Add New Hardware Wizard will start up. Click Next.

3. The next window will ask what you want Windows to do. Choose “Search for the best driver for your device” and click Next.

GCC’s Windows 98 USB printing software is installed through the Windows Plug and Play process. When the printer is plugged into the PC, the PC should automatically begin a two-step Plug and Play installation. The first step is to install the USB printing software, and the second step is to install specific software for your GCC Elite 21 Series printer. The steps for these installations are as follows:

1. If a previous version of GCC’s USB Monitor software has been installed on your PC, you must uninstall the software before installing your USB printer. To do this, run the “Uninstall GCC USB” program found in the “Win98USB” folder on the Elite 21 CD-ROM and restart the computer.

4. The system will then ask where to look for new drivers. Make sure that the Elite 21 Series CD-ROM is in the drive. Check off “Specify a Location.” Use the Browse button to select your Elite 21 Series CDROM. Open the folder on the CD that corresponds to the language being used (English, French, German, Italian or Spanish.) Open the ‘Win95-98-Me’ folder within this folder. Select the USBPRINT.INF item in this folder. Click OK. Click Next.

5. The next window will inform you that a driver has been found for USB Printing Support. Click Next to install the USB driver.

6. A window will appear showing that the USB driver has been successfully installed.

Once this driver is installed, the PC should automatically sense the printer and begin the second Plug and Play installation, for the specific Elite 21 Series software. Proceed to Step 4 of the Windows 95/98 Plug and Play via Parallel instructions on Page 49 for instructions on this installation.

Windows 95/98 Software Installation - Plug and Play via Parallel

1. If the computer is running, shut it down.

2. With the computer and printer both powered off, attach the printer cable to the computer and printer. Make sure that there is paper in the printer’s tray.

3. Turn on the printer and wait for the LCD display to read “Ready.” Turn on the computer. A dialog box showing “Building Printer Database” may appear.

4. The Add New Hardware Wizard will appear automatically, telling you that Windows has found new hardware. Insert the Elite 21 CD-ROM and click Next.

Windows 95 users: go to Step 7. Windows 98 users: proceed to Step 5.

5. The next window will ask what you want Windows to do. Choose “Search for the best driver for your device” and click Next.

6. The system will then ask where to look for new drivers. Make sure that the Elite 21 Series CD-ROM is in the drive. Check off “Specify a Location.” Use the Browse button to select your Elite 21 Series CDROM. Open the folder on the CD that corresponds to the language being used (English, French, German, Italian or Spanish.) Open the ‘Win95-98-Me’ folder within this folder. Select the GCCE21.INF item in this folder. Click OK. Click Next.

7. The Wizard will display the driver that it found.

Windows 95 users: click Finish. Windows 98 users: click Next.

8. Proceed to Step 7 of the “Using Add Printer” section for Windows 95/98/ME on Page 57.

2. Insert the GCC Elite 21 Series CD-ROM into the Windows ME PC. Turn on the printer and make sure the display is reading “Ready”. Plug the USB cable into the printer, then into the PC.

The Add New Hardware Wizard will start up, informing you that a new device has been found.

3. The next window will ask what you would like to do. Choose “Automatic search for a better driver” and click Next.

Windows ME Software Installation - Plug and Play via USB

GCC’s Windows ME USB printing software is installed through the Windows Plug and Play process. When the printer is plugged into the PC, the PC should automatically begin a two-step Plug and Play installation. The first step is to install the USB printing software, and the second step is to install specific software for your GCC Elite 21 Series printer. The steps for these installations are as follows:

4. The system should locate the USB printing software and install it automatically A window will appear informing you that Windows has finished the installation.

If a message appears that the drivers cannot be found, click Back, then click “Specify the location of the drivers.” Click Next. Click Browse and open the folder on the CD that corresponds to the language being used (English, French, German, Italian or Spanish.) Select the ‘Win95-98-Me’ folder within this folder. Click OK, then Next.

Once this driver is installed, the PC should automatically sense the printer and begin the second Plug and Play installation, for the specific Elite 21 Series software. Proceed to Step 4 of the Windows ME Plug and Play via Parallel instructions on Page 53 for instructions on this installation.

Windows ME Software Installation - Plug and Play via Parallel

1. If the computer is running, shut it down.

2. With the computer and printer both

powered off, attach the printer cable to the computer and printer. Make sure that there is paper in the printer’s tray.

3. Turn on the printer and wait for the LCD

display to read “Ready.” Turn on the computer. A dialog box showing “Building Printer Database” may appear.

4. The Add New Hardware Wizard will

appear automatically, telling you that Windows has found new hardware. Insert the Elite 21 CD-ROM in the PC.

5. The next window will ask what you want

Windows to do. Choose “Specify the location of the driver” and click Next.

6. The system will then ask where to look for new drivers. Make sure that the Elite 21 Series CD-ROM is in the drive. Click “Search for the best driver for your device” and check off “Specify a Location.” Use the Browse button to select your Elite 21 Series CD-ROM, then the folder on the CD that corresponds to the language being used (English, French, German, Italian or Spanish.), then the ‘Win95-98-Me’ folder within this folder. Click OK. Click Next.

7. The Wizard will display the driver that it found. Click Next.

8. Proceed to Step 7 of the “Using Add Printer” section for Windows 95/98/ME on Page 57.

Windows 95/98/ME Software Installation - Using the Add Printer Wizard

1. Go to the Start menu of Windows

95/98/ME, then up to Settings and select Printers. In the Printers window, doubleclick the Add Printer icon to start the Add Printer Wizard.

Click Next to start the Wizard

2. The first window of the Add Printer

Wizard will ask if the printer is connected to the local computer or to a Network.

Select “Local Printer” unless the printer that you are selecting is attached to another PC or accessed via an NT or Win2000 server. Click Next.

Note: If setting up the printer as a standalone Ethernet network device, select

“Local Printer” at this point and install the driver as if the printer were connected to the parallel (LPT1:) port of the PC. After the installation, refer to the Windows 95/98/ME Network Configuration instructions starting on Page 60 of this guide for instructions on configuring the printer as a network device.

3. A list of manufacturers and printer models will appear. Insert the Elite 21 Series CDROM in the CD drive of your computer and click Have Disk.

4. This will bring up the Install From Disk window. Use the Browse button to select your Elite 21 Series CD-ROM. Open the folder on the CD that corresponds to the language being used (English, French, German, Italian or Spanish.) Open the “Win95-98-Me” folder within this folder. Select the GCCE21.INF item in this folder. Click OK. You will be returned to the Install From Disk window, click OK again.

5. The next window will display options to install either the PostScript (PS) or PCL driver for the Elite 21 Series. Most users will want to use the PostScript driver exclusively under Windows. Choose “GCC Elite 21 Series PS” unless you have a specific reason to use the PCL driver.

6. A list of ports will appear. Select the appropriate local parallel or USB port for the printer and click Next.

7. The next window will ask for a name for the printer. You can type in a new name, or keep the default name. Click Next.

If more than one printer is installed on this computer, this window will also ask if you wish to make this printer the default printer for your Windows applications. Click Yes or No. Click Next.

8. A window will appear asking if you wish to print a test page. Click Yes if you are installing a local printer, click No if you are installing the driver and will be setting up the printer as a network device later. Click Finish.

Windows 95/98 Users: go to Step 9 Windows ME Users: skip to Step 11

9. A dialog box may appear asking you to insert the Windows 95 or 98 CD. Insert the CD and click OK.

10. A dialog box may appear telling you that necessary files on the CD cannot be found. Make sure the Windows CD is inserted, then use the Browse button to access the Windows CD. Select the folder called ‘WIN95’ on the Windows 95 CD, or ‘WIN98’ on the Windows 98 CD. Click OK.

11. A status window will appear, showing the progress of the installation.

12. When finished, the test page will be generated (if you chose to print a test page in Step 8). If the page prints, click Yes in this window. If not, click No and follow the Windows troubleshooting steps that appear.

13. When the installation is complete, you will be returned to the Printers window and a new icon for the printer will appear.

If installing a local printer, you are now ready to print to the Elite 21 printer. If installing as a stand-alone Ethernet network device, proceed to the Windows 95/98/ME Network Configuration instructions starting on the next page.

Windows 95/98 and Windows ME Network Configuration

The Elite 21 CD-ROM contains software to allow the printer to be accessed as a peer-to-peer device on a Windows 95/98/ME Ethernet network. This includes software to allow the printer to be accessed as a peer-to-peer device using TCP/IP, or using IPX/SPX. We recommend using the TCP/IP option for most users, if you prefer to use IPX, see instructions in Chapter 8 of the Elite 21 Series User’s Manual

First, make sure that TCP/IP is enabled and configured within Windows. To do this, go to the Start menu, then to Settings, Control Panels, and select Network. Click on Protocols, and make sure “TCP/IP Protocol” is present on the list of supported protocols. If not, click on Add to install it. Consult your Windows documentation for more information. Once installed, click on TCP/IP Protocol from the list of supported protocols, click Properties and enter all necessary TCP/IP settings for the PC. Your network administrator may need to assist with this process.

Once the PC is set up to use TCP/IP, confirm that all the TCP/IP settings are properly set on the printer. If an IP address has not been assigned to the printer, assign one following the instructions in Step 9 of this guide.

Make sure that the PC and printer are both properly connected to the network, then run the IP-P2P software located on the Elite 21 CD-ROM. This software will create a TCP/IP port for the printer within Windows and allow you to select the printer using that port.

To install the IP-P2P software on the PC, follow these steps:

• Insert the Elite 21 CD-ROM into the PC.

• Open the “My Computer” icon from the desktop, and double-click the CD-ROM

icon to open the CD window.

• Double-click the Network folder on the Elite 21 CD-ROM, then double-click the IP-P2P 2.70 folder, then the file called “SETUP.EXE” within this folder.

• This will run the IP-P2P installer. Follow the steps in the installer to install the software.

Once the IP-P2P software is installed, you can run the program to create the TCP/IP port for the printer, as follows:

• Make sure the printer is turned on and is showing “Ready” in its display window.

• Go to the Windows Start menu, then to Applications and down to “IP-P2P.” Select

the IP-P2P program within that folder.

• The IP-P2P program will run, bringing up the following window:

The “Max Hops for” setting determines how many networks the program will search for compatible printers. A setting of Zero would search only the network directly connected to the PC, a setting of 4 would search the directly connected network and all networks accessible through four routers. Try to use only as high a number as necessary to access your printer, as higher numbers can produce increased network traffic.

The “IP Port” setting is the base port number for the print server. This setting should be set to one number below the desired port setting on the printer. The printer defaults to a base IP port number of 10001, so the IP-P2P program defaults to a value of 10000. This value would only need to be changed if the base IP port on the printer was changed. To confirm the IP port of the printer, you can print out a Network Status page, as follows:

• Press either Menu key until Information appears.

• Press either Item key until Print Net Status appears.

• Press Select to print the page.

At the bottom of the page will be a listing for TCP/IP Connection Information, Port Number. Note this port number, and enter a value one below this port number in the “IP Port” field of the IP-P2P window.

The “Printer Names” section determines how the printer name will appear in the Windows ports list:

• Based on Serial Numbers will list the printer port as the same as the serial number of the printer.

• Based on IP Address will list the printer port as the same as the serial number of the printer.

• Based on DNS Name will list the printer port as the same as the printer’s DNS name, if assigned.

• Based on Unit Name will list the printer port as the same as the Novell printer name of the printer (also found on the Network Status Page.) The default Print Server name is ‘GCC_’ followed by a six-digit serial number (e.g., GCC_123456.)

Select which option you prefer from this list. Once these options are set in the initial IP-P2P window, you can proceed with the configuration.

• Click on the “Printers...” button. A window like the one on the next page will appear.

• Click on “Find Printers” to locate all available printers on the network. A list of compatible printers will appear at the bottom of the window.

• Click on the name of the printer you wish to access via TCP/IP from the list and click on “Select.” This will cause an IP port for the printer to be added to the list of available printer ports in Windows. Click on “Permanent” if you wish for a particular printer to stay on the list permanently, even if the listing is cleared using the “Clear” button.

• Click OK to exit the IP-P2P program.

Once this procedure has been followed, the new TCP/IP port can be assigned to the printer, as follows:

• If the printer driver has not yet been installed for the printer, install it according to the instructions starting on Page 55 of this guide.

• Click on the Start button. Select Settings and then Printers.

• Locate the icon for the Elite 21 printer that you have installed. Right-click on the

printer icon and select Properties.

• Click on the Details tab at the top of the Properties window. The following window should appear:

• The new port that was created for the printer should appear on the list of available ports. Click on this port to select it from the list, then click OK to accept the new setting. This will allow the PC to send jobs to the printer over TCP/IP. Repeat this procedure on all PCs that are to use the printer over TCP/IP.

Software Installation

The software required to set up your Windows 2000 or Windows XP computer is located on the Elite 21 Series CD-ROM.

If the printer is not connected to the computer through the parallel or USB port, go to the “Using Add Printer” section immediately following Plug and Play instructions.

Windows 2000/XP uses a Wizard to help you install printer software. A Wizard is a series of dialog boxes. In each dialog box you make configuration choices then click the Next button to move to the next dialog box.

Note: These instructions cover both Windows 2000 and Windows XP. The screen shots in the Plug and Play section reflect dialog boxes within Windows 2000, the shots in the Add Printer section reflect Windows XP. The appearance of these windows will vary depending on which Windows version you are using, however the installation procedures are the same unless specifically noted in the text.

Installing the Elite 21 with Windows 2000/XP

Windows 2000/XP Software Installation - Plug and Play

1. If the computer is running, shut it down.

2. With the computer and printer both powered off, attach the parallel or USB cable to the computer and printer. Make sure that there is paper in the printer’s tray.

3. Turn on the printer and wait for the LCD display to read “Ready.” Turn on the computer.

4. The “Found New Hardware” window will appear, indicating that the PC has recognized the printer.

5. The Found New Hardware Wizard will start up. Click Next to continue.

6. The next window will ask what you want the Wizard to do. Check “Search for a suitable driver for my device” and click Next to continue.

7. The system will then ask where to look for new drivers. Make sure that the Elite 21 Series CD-ROM is in the drive. Check off “Specify a Location.” Use the Browse button to select your Elite 21 Series CDROM. Open the folder on the CD that corresponds to the language being used (English, French, German, Italian or Spanish). Open the “WIN2000-XP” folder within this folder. Select the GCCE21.INF item in this folder. Click OK. Click Next.

8. A window will appear showing the driver that the Wizard found for the printer. Click Next to continue the installation.

A dialog may follow stating that a Digital Signature was not found for the printer. Click Yes to continue the installation.

9. The Wizard will automatically copy the driver files to their correct locations. A status window will show the progress of the installation. If a “Files Needed” dialog box appears, use the Browse button to select your Elite 21 Series CD-ROM. Open the folder on the CD that corresponds to the language being used (English, French, German, Italian or Spanish). Open the “WIN2000- XP” folder within this folder. Select the GCCE21.INF item in this folder. Click OK.

10. The “Completing The Found New Hardware Wizard” window will appear when the installation is complete. Click Finish to exit the Wizard.

11. After installation, a new icon for the printer will appear in the Printers window (Win2000) or the Printers and Faxes window (WinXP). You are now ready to print to the Elite 21 printer.

Windows 2000/XP Software Installation - Using the Add Printer Wizard

1. Go to the Start menu of Windows. In Win2000, go to Settings and select Printers. In WinXP, go to Printers and Faxes. In the Printers window, doubleclick the Add Printer icon (Win2000) or click the Add a Printer icon (WinXP) to start the Add Printer Wizard.

Click “Next” at the Add Printer Wizard welcome screen.

2. The next window of the Add Printer Wizard will ask if the printer is connected to the local computer or to a Network Printer Server.

Select “Local Printer” unless the printer that you are selecting is attached to another PC or accessed via an NT or 2000 server. De-select the box marked “Automatically detect and install my Plug and Play printer.” Click Next.

3. This window asks for a printer port to be selected. If the printer is attached to a local port on the PC, select “Use the following port” and select the appropriate Parallel (LPT) or USB port from the pulldown menu. Click Next. Skip to Step 9.

In order to access the printer over a TCP/IP network, a new TCP/IP port must be created. Click the radio button next to “Create a new port,” and select “Standard TCP/IP Port” from the "Type of Port" pull-down menu. Click Next.

4. This will open the Windows TCP/IP Printer Port Wizard. Make sure the PC and printer are both properly connected to the Ethernet network and that the printer is powered on. Also, make sure your printer has been assigned an IP address according to the instructions in Step 9 of this guide. Click Next.

5. This window asks for the Printer Name or IP Address for the printer. Fill in the printer’s IP address in this field. A Port Name can also be assigned in this window, in order to more easily identify the port when the time comes to select the printer. A new name can be assigned, or the system will automatically fill in a default name. Click Next.

Note: Avoid using slash (\), period (.) or dash (-) marks as part of the name, as these will cause problems on the network.

6. The next window will ask for additional port information. Under “Device Type,” click on the “Custom” radio box and click “Settings...”

7. This will bring up the Port Settings window. The printer can be used under either the Raw or LPR protocol. Consult your network administrator for the preferred connection protocol on your network.

If using Raw: Under “Protocol,” select the radio button next to “Raw.”

Under “Raw Settings,” set the Port Number as follows:

For the Elite 21 Series, enter “10001” as the Port Number.

Do not make any other entries or changes in this window. Click OK to return to the Additional Port Information window, then click Next to proceed.

7a.

If using LPR: Under “Protocol,” select the radio button next to “LPR.”

Under “LPR Settings,” set the Queue Name as follows:

For the Elite 21 printers, enter “Elite” as the Queue Name.

Click on the checkbox next to “LPR Byte Counting Enabled.” to enable byte counting.

Do not make any other entries or changes in this window. Click OK to return to the Additional Port Information window, then click Next to proceed.

8. This will complete the TCP/IP Printer Port Wizard. A window will appear summarizing the settings that have been made for the new port. Click Finish.

9. A list of manufacturers and printer models will appear. Insert the Elite 21 Series CD-ROM in the CD drive of your computer and click Have Disk.

10. This will bring up the Install From Disk window. Use the Browse button to select your Elite 21 Series CD-ROM. Open the folder on the CD that corresponds to the language being used (English, French, German, Italian or Spanish). Open the “WIN2000-XP” folder within this folder. Select the GCCE21.INF item in this folder. Click Open, then click OK.

11. The next window will display options to install either the PostScript (PS) or PCL driver for the Elite 21 Series. Most users will want to use the PostScript driver exclusively under Windows. Choose “GCC Elite 21 Series PS” unless you have a specific reason to use the PCL driver. Click Next.

12. The next window will ask for a printer name. You can type in a new name, or keep the default name.

If more than one printer is installed on the system, this window will also ask if you want to use this printer as the Default Printer. Click Yes or No. Click Next.

13. The printer sharing window will appear. Select if the printer is to be shared (other PCs will access it via this workstation or server) or Not Shared. If selecting “Do not share this printer,” click Next and skip to Step 15.

If selecting Shared, type in a Share Name for the printer. This will allow users to identify the printer over the Windows network. Click Next.

14. If sharing was selected in Step 13, the next window allows you to specify the location of the printer. This will allow users to more easily identify the printer on a large network. You can also enter comments to specify the printer’s capabilities, etc. to users (i.e. “Duplex” to identify a printer that can handle double-sided printing).

Enter information into these fields if desired, then click Next.

15. A window will appear asking if you wish to print a test page. Click Yes if you are installing a local printer. Click No if you are installing the driver and will be setting up the printer as a network device later. Click Next.

16. A final window will appear showing a summary of the installation. Check over all the information listed. If anything is incorrect, click Back to go back and change it. Otherwise, click Finish.

In Windows 2000, a window may appear informing you that a Digital Signature cannot be found for the printer and asking if you wish to continue. Click Yes to continue and complete the installation.

17. In Windows XP, an error message may appear informing you that the software has not passed Windows Logo testing and advising to stop the installation. Despite the strong wording within this dialog box, there are no potential compatibility or system problems that can be caused by continuing the printer installation. Click "Continue Anyway" to proceed.

18. When the installation is complete, you will be returned to the Printers window (Win2000) or Printers and Faxes window (WInXP) and a new icon for the printer will appear.

Step 11. Verify Printer Setup

In order to verify that the printer has been set up properly, we recommend sending a simple print job from the computer to the printer. To do this, make sure that the Elite 21 printer is selected as the default printer on your computer, as follows:

Macintosh (OS 9.x or earlier): Single-click the printer’s icon on the Desktop. Go to the Printing menu, then down to “Set Default Printer.”

Macintosh (OS X): Double-click the “Print Center” icon, found within the Utilities folder inside the Applications folder. Click on the name of your printer from the list that appears. Go to the Printers menu, then down to “Make Default.”

Windows (except XP): Go to Start, then Settings, then Printers. Right-click the icon for the printer. Select "Set as Default" from the list.

Windows XP: Go to Start, then Printers and Faxes. Right-click the icon for the printer. Select "Set as Default Printer" from the list. Note:This option only appears on the list if the printer is not already the default printer.

Once the printer is selected, open an application on the computer (such as SimpleText on the Mac or NotePad in Windows) and create a simple file. Go to File and then to Print to print the job.

If the job prints, installation is complete.

If the job fails to print, confirm that Steps 1-9 in this manual have been performed correctly. If the printer still will not print, repeat Steps 1-9. If you still have difficulty getting a document to print, contact GCC Technical Support by phone at (781) 276-8620 (North America only; outside North America, refer to the User’s Manual) or http://www.gccprinters.com/support or contact your authorized GCC dealer.

TRADEMARKS

GCC Technologies is a registered trademark of GCC Technologies, Inc. GCC Printers, the GCC Printers logo and Elite are trademarks of GCC Technologies, Inc. Apple, AppleTalk, LaserWriter, Mac, Macintosh, and the Apple logo are registered trademarks of Apple Computer, Inc.Windows is a registered trademark of Microsoft, Inc. PostScript is a registered trademark of Adobe Systems Incorporated. PCL is a registered trademark of Hewlett-Packard, Inc. Ethernet is a registered trademark of Xerox Corp.

CREDITS

Guide printed in USA. Rev A

Elite 21NPLUS Getting Started Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Installation Checklist