Elite 21NPLUS Getting Started Guide

GCC Elite 21 Series Getting Started Guide

Elite 21

N+

Elite 21DN+

Elite 21N+

A high-resolution, networkable 1200 dpi laser printer with USB, Parallel and Ethernet ports. Comes with 64MB of RAM.

Elite 21DN+

Same features as the Elite 21N+ with the preinstalled Duplex Unit for double-sided printing.

Getting Started Guide

What is this Guide?

This guide provides easy-to-follow instructions for unpacking, setting up and installing your new GCC printer.

Where is the User’s Manual?

The comprehensive Elite 21 Series User’s Guide is located in Adobe Acrobat .pdf format on your Elite 21 Series CD.

Can I access information from the GCC web site?

GCC product manuals, software installation instructions, the most current printer drivers, FAQs, technology updates and a searchable database for technical questions are all located in the Support Central section of GCC’s web site. Support Central can be accessed directly at:

http://www.gccprinters.com/support

Which models are covered by this guide?

This Getting Started Guide applies to the following Elite 21 Series models:

Installation Checklist

For proper installation, please complete each section in order:

Step 1 Check Package Contents

Step 2 Prepare Printer Location

Step 3 Locate Printer Parts

Step 4 Remove Tape

Step 5 Install Toner Cartridge

Step 6 Load Paper Tray

Step 7 Connect Printer Cables

Step 8 Attach Power Cord

Step 9 Configure Network Settings

Step 10 Install Printing Software

Step 11 Verify Printer Setup

Note: No printer cables are included with the printer. For information on ordering cables, contact GCC Direct Sales at 800-422-7777 (North America only, outside of North America refer to the User’s Manual on

the CD-ROM) or visit our web site at: http://www.gccprinters.com

Step 1. Check Package Contents

Elite 21 Laser Printer

550-sheet Universal Paper Tray

Power Cord

Toner Cartridge

Customer Kit:

Elite 21 Series CD-ROM Elite 21 Series Getting Started Guide

Elite 21 Series User’s Manual

(On CD-ROM)

GCC Warranty Registration Card

Step 2. Prepare Printer Location

Place the printer on a flat, level surface in a well-ventilated area away from direct sunlight or areas where the air temperature and humidity can vary widely. Do not obstruct the fan vent on the left side of the printer.

7.87” (200mm)

23.62” (600mm)

Minimum Recommended Clearances:

23.62” (600mm)

11.81” (300mm)

Top View

19.68” (500mm) (with all options installed)

23.62” (600mm)

Side View

Step 3. Locate Printer Parts

Front View

Rear View

Paper Output Tray Paper Exit Slot

Top Cover

Ventilation Slots

Control Panel

Front Cover

Multi-Purpose Feeder

(Tray 1)

Tray Extension

Power Switch

550-sheet Universal Paper Tray (Tray 2)

Rear Cover

Power Cord Receptacle

Connectivity Ports (see next page for details)

Connectivity Ports

With the printer’s all ports active feature, all the interfaces are simultaneously active. This means you can connect more than one interface at a time. You don’t have to select a port; this feature works automatically.

Ethernet 10/100BaseT

Bi-directional Parallel

Universal Serial Bus (USB)

Step 4. Remove Tape

1. Remove packaging tape from the front and rear covers of the printer.

Step 5. Install Toner Cartridge

1. Press down on the release button at the top of the printer to open the front cover.

2. Remove the two orange plastic spacers inserted in the printer by pulling them out of the printer as shown.

Note: The toner cartridge contains a microfine plastic powder that is fused to the paper during the printing process. If toner spills onto your skin or clothing during installation, wipe off with a dry cloth and

rinse with cold water. Hot water can fuse the toner and cause staining.

3. Unwrap the toner cartridge and remove the protective sheet of paper from under the front flap of the cartridge. Shake the cartridge from side to side several times as shown to distribute the toner.

4. Place the toner cartridge on a flat surface and hold the cartridge securely with one hand. Grasp and pull the sealing tape straight out from the side of the cartridge, as shown. Pulling the tape out at an angle may cause it to break.

Do not shake the cartridge or subject it to shocks once the tape is removed, as this may result in toner leakage.

5. Position the toner cartridge as shown. Match up the tabs on the left and right of the cartridge with the channels within the printer. Gently slide the cartridge into the printer as far as it will go.

6. Close the front cover. Press on the

center part of the front cover until the cover locks securely.

Smaller sizes can be fed through the Multi-Purpose feeder (Tray 1). The standard paper tray will also handle up to 100 transparency or label sheets in Letter or A4 size.

The standard paper tray holds up to 550 sheets of 20 lb. copier-type paper. It can handle the following sizes of paper:

• US Letter • US Legal 13”• A4 • A5

• US Executive • US Legal • JIS B5

Step 6. Load Paper Tray

1. Place the paper tray on a desk or other

flat surface.

2. Squeeze the rear length guide tab as

shown and slide the tab all the way to the back of the paper tray.

3. For sizes larger than Letter/A4, press

down on the grey square at the bottom of the tray. This will release the rear section of the tray and the section can be adjusted outward to extend the tray’s length.

The rear section of the tray adjusts to three different positions. Choose the position that most closely matches the paper size being loaded.

4. Squeeze the right side paper guide as

shown. Lift the guide slightly and slide it all the way to the side of the tray.

5. Place the paper in the center of the paper

tray, being sure not to overfill the tray. The paper should be placed in the tray with the side to be printed on facing down.

6. Squeeze the right side paper guide as shown. Lift the guide slightly and slide it towards the paper stack until it touches the paper. Do not set the guide too tightly against the paper stack, as this could cause paper feed jams.

7. Squeeze the paper length guide at the rear of the tray as shown. Lift the guide slightly and slide it towards the paper stack until the guide matches up with the indentation in the bottom of the paper tray which corresponds with the paper size being used.

8. Grasp the paper tray with both hands at the left and right, as shown.

9. Gently slide the paper tray all the way into the printer.

10. The paper level indicator on the front of the tray will rise to show the remaining level of paper in the tray. Replenish paper as necessary.

Connecting Cables Correctly

Most cables come with some kind of locking device to insure that the connection is made. Be sure to use these locking devices, otherwise you may experience intermittent errors or the printer will fail to operate altogether.

• USB cables are keyed and can only be inserted one way.

• When you have inserted a Parallel port connector, lock the connector by lifting up the wire

clips at either end of the socket so that they fit into the slots on the sides of the connector.

• Ethernet 10/100 BaseT connectors have a locking tab similar to connectors on telephone cords. When the plug is fully inserted, the tab clicks into place.

Improperly inserted cables are the cause of many networking and printer-related problems.

Universal Serial Bus (USB) Connection

USB connection ports can be found on nearly all new computers. USB technology allows faster communication than traditional serial connections and is easily expandable through interconnected hubs. All USB cables are the same. One end of the cable fits into the computer or hub only and the other end fits into the printer only. You cannot connect the cable incorrectly.

Bi-directional Parallel Connection

The bi-directional parallel connection between the printer and a PC requires a standard 36-pin bi-directional cable (to IEEE 1284 standards). The length of this cable

can be up to 6.5 feet (2 meters).

Ethernet Network Connection

The Ethernet interface on your printer lets you connect to an Ethernet network via standard 10 BaseT or 100 BaseT cabling.

Step 7. Connect Printer Cables

Step 8. Attach Power Cord

1. Insert the power cord into the AC power connector on the back of the printer as shown.

2. Check the power switch at the front of the printer to confirm that it is in the Off (O) position.

3. Plug the power cord into a grounded wall outlet or power strip.

4. Switch the power switch to the On (I) position. After the printer warms up, the “Ready” message should be visible on the control panel’s LCD display and the Ready light will remain on.

Users wishing to access their printer using TCP/IP should configure the network settings on their printer before installing software. Users connecting via a local port

or non-TCP/IP network can skip to Step 10.

Assigning an IP address

In order to access the printer over most networks and also to access printer management controls such as WebAdmin, the printer should be assigned an IP address. The printer can be assigned an IP address through the front panel, or also using Dynamic Host Configuration Protocol (DHCP). Instructions for each method are provided on the following pages.

Front Panel vs. DHCP:

There are some differences in the way the printer handles TCP/IP settings set through the front panel as opposed to those set using DHCP. You should take these into consideration when deciding which method to use.

Front Panel: TCP/IP parameters (including the IP address) assigned via the front panel are stored in the printer’s non-volatile memory (NVRAM) and are retained during power cycling. The IP address configured using this method is referred to as a “static IP address,” meaning that it will always remain the same.

DHCP: TCP/IP parameters assigned via DHCP are also stored in NVRAM, with the exception of the IP address. By default, the IP address acquired via DHCP is not saved in NVRAM with the other parameters, and the printer will request an address from the DHCP server at each power cycle. In the case of a disturbance with the DHCP server, the printer may be left temporarily without an IP address, or may have its IP address unexpectedly changed, making the printer unavailable to some users. To avoid these scenarios, the printer can be configured via WebAdmin to store its DHCP-assigned IP address in NVRAM with the other TCP/IP parameters. This also has the potential for problems, however, since a DHCP server disturbance (such as a power failure) may result in the printer’s address being re-assigned to another network device and causing conflicts.

Instructions for configuring DHCP settings via WebAdmin, as well as suggestions for

Step 9. Configure Network Settings

obtaining best results using DHCP can be found in the “Assigning TCP/IP Parameters Using DHCP” section of this section, starting on Page 8-4.

Assigning TCP/IP address and parameters through the printer’s front panel:

• Turn on the printer and press either Menu key until Input/Output appears.

• Press either Item key until TCP/IP appears.

• Press either Value key to set TCP/IP to Enabled. Press Select to confirm.

• Press Item down to proceed to the IP Address setting. Press Value + or - to change

each bank of numbers in the same way that the Gateway Address and Subnet Mask settings were changed. Press Select when the IP Address is set to the desired value.

• Press Item down to proceed to the Subnet Mask setting. Press Value + or - to change each bank of numbers in the same way that the Gateway Address was changed. The Subnet Mask on the printer should match the setting for all the computers and other devices on the same network. Press Select when the Subnet Mask is set to the desired value, then select Restart Later once again.

• Press the Item down key to advance to Gateway Address. Press Value to set the Gateway Address setting. This is the default router address on the network. If using a router, enter its IP address here, otherwise leave this field at its default (0.0.0.0). To change this setting, press Value + or - to change each bank of numbers, then Select to confirm the selection and go to the next bank of numbers.

• Press Select once again when the correct Gateway Address is entered. This change requires a printer restart, so the LCD will prompt to Restart Now or Restart Later. Press either Item key to select Restart Later, and press Select. All TCP/IP menu settings should be changed before restarting the printer.

• The LCD window will once again prompt to Restart Now or Restart Later. Use either Item key to select Restart Now, then press Select. The printer will reboot and the TCP/IP settings you selected will become active.

Installation Tip: If you have a DHCP server on your network, you may wish to allow the printer to get its IP address from the server the first time, even if you want to assign a static IP address directly through the front panel. The advantage of this method is that the printer will obtain all the other TCP/IP parameters, such as Subnet Mask, Gateway Address, etc. from the DHCP server, eliminating potential errors that could arise when manually entering these settings. You can then go in and assign an IP address using the instructions above.

Assigning TCP/IP Parameters Using DHCP:

The Elite 21 printer also supports IP configuration via a Dynamic Host Configuration Protocol (DHCP) server. DHCP is a protocol which delivers IP address configuration information to devices on a network. A DHCP server manages a pool of available IP addresses and grants requests for addresses from devices on the network.

DHCP is active by default on the printer. At power-up, unless a static IP address has been assigned via the front panel, the printer broadcasts a DHCP request for an IP address. If a DHCP server is present the request will be processed, and an IP address will be returned to the printer. You can print a network status page, which will list the new IP address and other IP settings (Subnet Mask, Default Gateway, etc.)

The printer does not retain the IP address permanently by default, so it will request an address at each startup. Provided the DHCP server is properly configured and all equipment is working correctly, the printer should be assigned the same address each time.

The DHCP server may grant a temporary IP address, called a temporary lease or temporary reservation, which expires after a period, or may grant a permanent or unlimited lease or reservation which does not expire.

Devices that are granted a temporary lease will be notified before the lease expires and asked if they would like to extend the lease. The printer will continue extending its lease indefinitely (unless prohibited by your DHCP server configuration) and thus maintain a consistent IP address. If the printer is not turned on or is not connected to the network during the period when the DHCP server is sending requests to extend the lease, however, the lease will not be extended. The DHCP server will cancel the lease and may assign the IP address to another device.

In cases like this, you may wish to set the printer to retain the address permanently in its NVRAM settings. This option can be accessed through Web Admin. To access this setting, do the following:

• Make sure the printer is turned on, connected to the network and assigned an IP address.

• Go to any computer on the same TCP/IP network as the printer and open a web browser window..

• Type the IP address of the printer into the Address field of the browser (i.e. - “http://1.2.3.4” for a printer with an IP address of 1.2.3.4).

• The printer’s Web Admin window will open. Click on the “Network” link at the

left.

• Under “Protocols,” click “Setup TCP/IP.” A series of settings will appear. Click “IP Address in NVRAM.”

• Scroll to the bottom of the page, type in the printer’s password where prompted (factory default password is “sysadm”), then click “Accept Settings.”

This will cause the printer to retain the assigned IP address indefinitely and cause it to stop sending DHCP requests at startup.

This arrangement could also cause problems, however, in a case such as if the DHCP server is re-booted and loses information about which address was assigned to the printer. It may then assign the address to another network device, which would then conflict with the printer.

For best results using DHCP, we suggest configuring the DHCP server to assign the printer an address on a permanent lease or reservation, and also set the printer to retain the IP address in NVRAM. If your DHCP server does not allow such a configuration, or you have issues with the printer losing its IP address setting, you may want to assign a static IP through the front panel instead.

If you prefer not to use DHCP for IP address assignment, it may be disabled using WebAdmin. The enable/disable DHCP setting may be found in the same section of WebAdmin as the “IP Address in NVRAM” setting described above.

See Chapter 9 of the Elite 21 Series User’s Manual on the printer’s CD-ROM for more information on using WebAdmin.

Step 10. Install Printing Software

Driver software for the printer must be installed on every computer that will print to the unit. This section includes installation instructions for Macintosh,Windows 95/98/ME and Windows 2000/XP.

Overview

You will need to set up your Macintosh computer to use the Elite 21 Series by installing the Elite 21 software for Macintosh. This software is on the Elite 21 Series CD-ROM. The CD-ROM includes customized PostScript Printer Description (PPD) files for the Elite 21 Series and screen fonts for each of the resident PostScript printer fonts.

This section contains installation instructions for installing printing software for the Macintosh. The Elite 21 Series supports both Mac OS versions 9.x and earlier and Mac OS X. Pages 22-37 cover Mac OS versions 9.x and earlier, instructions for use with Mac OS X begin on Page 38.

Step 10a. Install Macintosh Software

Software Installation

This section details installation instructions for installing software for Mac OS versions

9.x and earlier. Instructions are also included for creating a Desktop Printer on the Mac in order to send jobs to the printer.

Important: Read the release notes contained in the Read Me file before installing the printer software. This file includes important last-minute feature and compatibility information about the Elite 21. This file is located on the Elite 21 Series CD-ROM.

Installing the Elite 21 with Mac OS 9.x and earlier

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