Electrolux HSPPEU Service Manual
08/2010
HSG Panini
Service manual
Service Manual
GB
2
(50mm)
2
(50mm)
7,5
(190mm)
130 mm
This document is to be used in conjunction with the original manufacturer’s manual.
The symbols correspond with the numbered drawings of the original manual
Service Manual
Index
Short explanation of the appliance 1
List of required instruments for maintenance & repair 4
Check list for each intervention on the machine 4
Troubleshooting 5
Error codes 6
How to enter the Program mode 6
1. Explanation of the appliance
1-1 IMPORTANT SAFETY INSTRUCTIONS
Carefully read this booklet as it gives important information
concerning safe maintenance.
Install or locate this appliance only in accordance with the
provided installation instructions
The following terms given in the service manual indicate a potentially hazardous condition for the operator, service personnel
or for the appliance.
• Danger! This term warns of an immediate danger that could
lead to considerable damage or death.
• Warning! This term indicates the potential risk of considerable damage or death following improper use or service of the
appliance.
• Important! This term indicates information that must be thoroughly understood, although not indicating danger.
Warning! Danger of fi re.
For your safety, do not keep gasoline or other
fl ammable liquid or gaseous materials in the
vicinity of this or other appliances. Keep the
area around the appliance clear and free of combustibles. Do
not use this appliance in an explosive atmosphere.
Warning!
Only install the appliance in a well-ventilated
place. Inadequate ventilation causes asphyxia. Do not obstruct the ventilation system
of the place where the appliance is installed.
Do not obstruct the vent holes located at the
sides and back of this appliance.
GB
07/2009
Explanation on software settings (logigram) 7
Settings table 8
Parameters 10
Repair section 20
Exploded View A
Important!
Appliance installation and any maintenance work
must be carried out only by specialized personnel
authorized by the manufacturer. Install or locate
this appliance in a well-lit place.
• Place emergency telephone numbers in a visible position.
• For assistance, contact an authorized technical centre. Demand
original spare parts.
• This appliance is designed for cooking food. It is intended for
industrial use. Any other use is to be considered improper
• The appliance can’t be used by handicapped people or children
but only by responsible and trained operators.
• Do not leave the appliance unattended when operating.
• Unplug the appliance in case of a fault or poor operation.
• Do not use products (even if diluted) containing chlorine (sodium
hypochlorite, hydrochloric or muriatic acid, etc.) to clean the
appliance. Do not use metal tools to clean steel parts or the glass
surface (wire brushes or Scotch Brite type scouring pads).
• Do not allow dirt, fat, food or other residue to form deposits
on the appliance.
• Do not wash the appliance with direct jets of water.
Failure to observe the above can compromise the safety of the
appliance.
Failure to observe the above invalidates the warranty.
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WARNING
TO REDUCE THE RISK OF BURNS, ELECTRIC SHOCK, FIRE, INJURY TO PERSONS, OR EXPOSURE TO
EXCESSIVE MICROWAVE ENERGY:
1) Do not use the appliance empty
2) Read and follow the specifi c «PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY»
found in chapter 3 of the user manual
3) This appliance must be grounded. Connect only to properly grounded outlet. See «GROUNDING INSTRUCTIONS» found
on chapter 2-9 of the user manual
4
) Install or locate this appliance only in accordance with the provided installation instructions
5) Some products such as whole eggs and sealed containers - for example, closed glass jars - are able to explode and
could not be heated in this appliance.
6) Use this appliance only for its intended use as described in the user manual. Do not use corrosive chemicals or vapours in this
appliance. This type of appliance is specifi cally designed to heat or cook FOOD. It is not designed for laboratory use.
7) As with any professional appliance, it can not be used by handicapped people or children.
8) Do not operate this appliance if it has a damaged cord or plug, if it is not working properly, or if it has been damaged
or dropped.
9) This appliance should be serviced only by qualifi ed service personnel. Contact nearest authorized service facility for
examination, repair, or adjustment.
10) Do not cover or block any openings on the appliance.
11) Do not store this appliance outdoors. Do not use this product near water - for example, near a kitchen sink, in a wet
basement, near a swimming pool, or similar locations.
12) Do not immerse the appliance, the upper heating plate, cord or plug in water.
13) Keep cord away from heated surfaces.
14) Do not let the cord hang over the edge of a table or counter.
16) To reduce the risk of fi re in the heating cavity:
I) Do not overcook food. DO NOT place plastic, or other combustible materials, cooking utensils or other item in all
materials it could be inside the appliance. ONLY FOOD, with the designated specifi c baking paper.
II) If materials inside the appliance ignite, turn appliance off, and disconnect the power cord.
III) Do not leave things on the glass, do not use the cooking chamber for storage purposes. Do not leave paper products,
cooking utensils, or food in the cavity when not in use.
IV) Do not put metallic recipient or any kind of kitchenware, tools.
V) Clean regularly the glass and the upper heating plate. Carbon deposit could overheat the food.
18) The maximum height of the food to be cooked must not overpass 3’’/75mm.
19) In use and after use the appliance risks to have hot surfaces, be aware of touching the appliances (especially all the
lid and its heating plate, the glass…).
20) As in any Microwave appliance, it can occur to have sparks inside the cooking chamber. These sparks do not infl uence
the safety of the user nor the appliance nor the quality of the food. If, as a consequence of the sparking, a dark mark on
the metal parts is visible, this can be cleaned with a damp cloth.
SAVE THESE INSTRUCTIONS CAREFULLY FOR FURTHER CONSULTATION BY THE VARIOUS OPERATORS
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PRECAUTIONS TO BE OBSERVED BEFORE AND DURING SERVICING TO
AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY
(a) Do not operate or allow the appliance to be operated with the lid open.
(b) Make the following safety checks on all appliances to be serviced before activating the magnetron or other microwave source, and make repairs as necessary: (1) interlock operation, (2) proper lid closing, (3),contact surfaces (arcing,
wear, and other damage), (4) damage to or loosening of hinges and latches, (5)
evidence of dropping or abuse.
(c) Before turning on microwave power for any service test or inspection within
the microwave generating compartments, check the magnetron, wave guide or
transmission line, and cavity for proper alignment, integrity, and connection.
(d) Any defective or misadjusted components in the interlock, user interface,
contact surfaces, and microwave generation and transmission systems shall
be repaired, replaced, or adjusted by procedures described in this manual before the appliance is released to the owner
(e) A microwave leakage check to verify compliance with the standards should
be performed on each appliance prior to release to the owner.
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1-2 EXPLANATION OF THE APPLIANCE:
The appliance is a product specifi cally designed for Hot Sandwich
Outlets, with the following main characteristics:
• Great tasting, hot, toasted Sandwich in about less than 60”
(depending on the sandwich), in a one-step-solution;
• Combining the quality of latest Panini Grill technology with the
speed of Micro-Wave Technology;
• The HSG has been designed to be installed in many different
kinds of environment, even outside a real professional kitchen or
when the cooking activity is done in front of the customers (or at
least in the same room);
1-3 PICTURE OF THE APPLIANCE
2. List of required equipment for maintenance & repair
The following instruments and tools must be available for servicing
the appliance additionally to the regular equipment:
- MW leakage detector suitable for UL requirements (sensibility
0.1mW/cm2).=> 0D6887
- Multimeter => 0S0479
- Torx screw drivers sizes 18, 20 and 25.
- Surface contact temperature probe (min 300°C/572F).
In case of repair the following materials may be necessary:
- Conductive paste (for min 280 °C) => 049196 (100gr)
- Silicone RTV 102 color white. => 0D6886
- Silicone RTV 108 color transparent. => 0D1250
- Acetona.
- Glue: Loctite (Strong version).
- Test load for MW leakage: 1 quart/1 liter of tap water in a high
temperature and MW proof container . (Note the height of the
container cannot be more than 3”/75mm).
- Specifi c Glass cutting device. => 0D6888
- Cutter.
- Tool for smoothening a silicon rod.
- Positioning Jig ( only on demand for Authorized Repair Centres).
3.Check list for each intervention on the appliances
Important!
Appliance installation and any maintenance work
must be carried out only by specialized personnel
authorized by the manufacturer. Microwave leakage must be checked every time you do service
to the machine.
For the safe and effi cient use of the appliance it is recommended
to check at each intervention the following issues.
- General integrity and cleanliness of the appliance
- Microwave leakage
- Right Functioning of the appliance
The following check list can be used also as guideline for every
preventive maintenance. Please refer to the after sales dealer
policy for more information.
HSPP tech GB 03 09
General integrity and cleanliness
Unplug the appliance!
Verify that the machine is cooled down!
As in any Microwave appliance, it can occur to have sparks inside
the cooking chamber. These sparks do not infl uence the safety
of the user nor the safety of the appliance nor the quality of the
food. If, as a consequence of the sparking, a dark mark on the
metal parts is visible, this can be cleaned with a damp cloth.
If it is necessary to train the user on the cleaning, refer to the
cleaning instructions on pages 3 and 4 and chapter 5 in this
handbook.
a) Check the location (see installation diagram in page 15)
- Distances to other machines, walls and combustible parts
- Obstacles for the opening and closing action
- Obstacles on vent holes of the appliance
- Overall cleanliness of the surroundings of the appliance
- Check the used tools for cleaning . If not OK, advise the
user.
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Microwave leakage
b) Check the mechanical condition of the appliance
Glass:
- Cracks of the glass.
- State of the silicone sealing around the glass.
- Good position of the insulating parts inside the launching
chamber.
- Check the glass for heavy dirt.
Upper heating plate:
- Smooth movement of the upper heating plate, no noise.
- Easy removal of the upper heating plate.
- Check the presence and tightness of the screws of the cover
of the upper heating plate.
- Check the state of the upper plate cable and the tightness of
the connector to the column of the upper heating plate.
- Cleanliness of the upper cooking chamber.
- Easy plug-in of the upper heating plate with easily locking it
- Cleanliness of the upper heating plate, especially carbon
deposits and damages of the coating.
Upper lid:
- Easy closing and opening of the lid, no noise and no unusual
forces.
- Open the front cover and check the cleanliness of the steam
evacuation chamber.
Remove all particles stuck the grid.
Handle:
- Easy movement of the handle. Limiter screw must be in
place.
- Easy movement of the 2 pins in the handle and its automatic
repositioning.
- Check the tightness of the 2 pin blockers.
- Easy movement of the electromagnet washer.
- Cleanliness of electromagnet washer.
Front of the appliance:
- Cleanliness of the electromagnet.
- Good and tight position of the fl at panel (membrane).
- Check for a big gap between front panel and electro magnet
support.
- Repair or renew the parts, if necessary.
Sides of the appliance
- No blocking of the ventilation holes.
Back of the appliance.
- No blocking of the exhaust holes.
- Check the silicone sealing on the top of the tilting box.
Cable connections (unplugged).
- Check the main power supply cord concerning damages,
burnings etc.
Go to this test only if the above described “General integrity and
cleanliness” test was passed!
Prepare and switch on your Microwave Detector (see “List of
required instruments for maintenance & repair” in chapter 2 of
this manual).
Press the two outer program buttons in the same time you plug
in the machine until that you see P1 on the display. (This testing
mode give the possibility to start the microwave cycle without
waiting the end of the preheating mode).
Put the specified load (see “List of required instru
for maintenance & repair” in chapter 2 of this manual)
onto the glass and close the lid.
Start the leakage test immediately (the detector probe must be
at 5cm from the tested part perpendicular to it, verify the position
of your probe inside the detector):
- In front of the appliance horizontally along the gap between
- On both sides of the appliance horizontally along the gap
- On the back of the appliance horizontally along the gap between
- On the top of the appliance all around the column and the
- Inside the steam evacuation chamber (front cover removed!)
has a microwave leakage and has to be stopped immediately.
(see ” Repair section” in chapter 5 of this manual).
Functioning of the appliance
As the appliance is still in the testing mode and might have not
the right temperature, the appliance has to be switched off and
disconnected from the power supply.
The functioning test has to be executed as follows:
Connection to power supply.
- Verify the version of the User Interface.
Switch on and preheating
- Switch on the appliance.
- Check the temperatures on the glass and on the upper heating
- Try to push the program buttons (they should not be operational
During operation mode
- Start a cycle with the defi ned load.
- Check correct lid latching.
- Check automatic lid opening.
- Check cooking results (grilling of top and bottom as well as
- Check all other programs.
For all fi ndings please refer to the “troubleshooting” or the “repair
section” in chapter 4 resp. 5 in this manual.
ments
lid and front panel.
between lid and lateral covers.
lid and tilting box.
upper plate cable.
Warning: If the limit of 1.0 mW/cm² or 60V/m in the North
America and 5,0 mW/cm2 or 300V/m in Europe is exceeded for more than 3sec at the same position, the appliance
plate.
during preheating).
core temperature in accordance with the chosen program if
using real load.
4. HSG troubleshooting
For a fast and effi cient, but also safe elimination of a potential
problem with the appliance, the trained service personnel can
use the following troubleshooting guide.
See the important safety information in Chapter 1 of this service
manual before any intervention on the appliance.
The troubleshooting guide has been set up in such a way that
the real cause behind the problem identifi ed can be found by
going through the troubleshooting guide step by step from the
beginning.
Important!
Appliance installation and any maintenance work must
be carried out only by specialized personnel authorized by the manufacturer. Microwave leakage must be
checked every time you do service to the machine.
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Error codes
ERROR CODES
Err 1
Err 2
Err 3
Err 4
Err 5
Err 6
DESIGNATION
Bottom probe
Top probe
Overheating HV transformer
Front magnetron circuit problem
Rear magnetron
Both magnetrons circuit problem
circuit
problem
How to enter the Program mode
Unplug the machine. Plug the machine and simultaneously press buttons 2 and 3 to enter the program mode. ( BASI for EU model and
PRO for US model )
See the program mode diagram for the details.
List of settings :
Temp: temperature in C° or F°.
trt : temperature of the upper heating plate
trb : temperature of the bottom plate
tCYx: times corresponding to cycle x (1 2 3/4 S)
tt : total time of the cycle
tw: time of micro wave during the cycle
Action on buttons :
A : enter in the setting
B : decrease the value of the setting
C : increase the value of the setting
D : skip to the following parameter
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HSPP tech GB 09 09
Explanation on software settings EU Version (U207)
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Explanation on software settings US Version (U202-U208)
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Settings Table For US Version U202
Since 09061 - Until 09122
Parameters Range Default New Parameters
Duty
MF
Stby
Temp
Tcy1
Tcy2
Tcy3
Tcy4
t1 10s - 60s 30
t2 1s - 30s 12
t3 0s - 30 s 10
t4 5 min - 60 min 60
t5 1 min - 10 min 240
t6 10s - 3 min 60
trt 150°C - 250 °C / 300°F - 482°F 240°C / 464°F
trb 150°C - 280°C / 300°F - 536°F 246°C / 475°F
tt 1s - 5 min 45
Tw 0s - 5 min 45
tt 1s - 5 min 60
tW 0s - 5 min 52
tt 1s - 5 min 90
tW 0s - 5 min 75
tt 1s - 5 min 30
tW 0s - 5 min 20
Duty
MF
Stby
Temp
Tcy1
Tcy2
Tcy3
Tcy4
Settings Table For US Version U208
Since 09061
Parameters Range Default New Parameters
t1 10s - 60s 30
t2 1s - 30s 12
t3 0s - 30 s 0
t4 5 min - 60 min 60
t5 1 min - 10 min 240
t6 10s - 3 min 60
trt 150°C - 250 °C / 300°F - 482°F 240°C / 464°F
trb 150°C - 280°C / 300°F - 536°F 233°C / 451°F
tt 1s - 5 min 45
Tw 0s - 5 min 45
tt 1s - 5 min 60
tW 0s - 5 min 52
tt 1s - 5 min 90
tW 0s - 5 min 75
tt 1s - 5 min 30
tW 0s - 5 min 20
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