Upright Vacuum Cleaner
TM
Household Type
OWNERʼS GUIDE
HP5500 Series
IMPORTANT
Do not return to the store. For assembly
problems or questions, for replacement
of broken or missing items, or to order
replacement parts and accessories
to be shipped direct to you contact:
Eureka Customer Service toll free at
1-800-282-2886, 8 a.m. to 7:30 p.m.
(CST), Monday - Friday and 10 a.m. to
6:30 p.m. Saturday. Or visit our web site,
www.eureka.com
*En Mexico llame al (55) 5343-4384
PLEASE RETAIN
We suggest you record the model, type and serial
numbers below. They are located on the silver rating
plate on your cleaner. For prompt and complete
service information, always refer to these numbers
when inquiring about service.
Model & Type ___________________________
Serial No. ______________________________
It is also important to keep your receipt as proof of
date of purchase.
Part No. 75563 (1/05) ©2005 Electrolux Home Care Products Ltd. Printed in China
Index
Important Safeguards ............................2
Service Information ...............................2
Assembly ............................................3-4
Use .....................................................5-6
Thermal Cut Off ...............................2 & 6
Accessories ........................................... 7
Hose Blockage ......................................8
Brush Roll ..............................................9
Brush Roll Belt ..................................9-10
Dust Bag ......................................... 10-11
Filters .............................................. 11-12
Light Bulb ............................................12
Problem Solving ..................................13
Warranty ..............................................14
Customer Order Form .........................17
To reduce the risk of electric shock, this
appliance has a polarized plug (one blade
is wider than the other). This plug will fit in a
polarized outlet only one way. If the plug does
not fit fully into the outlet, reverse the plug. If it
still does not fit, contact a qualified electrician
to install the proper outlet. Do not change the
plug in any way.
GENERAL INFORMATION
The cleaner is designed to pick up dirt and dust
particles. Avoid picking up hard or sharp objects
with the cleaner to prevent hose clogs.
Service Information
The instructions in this booklet serve as a guide
to routine maintenance. For additional service
information, telephone our toll free number for
the nearest Eureka Authorized Warranty Station.
You should know the model, type and serial
number or date code when you call :
USA : 1-800-282-2886
Mexico : (55) 5343-4384
Canada : 1-800-282-2886
If you prefer, you can write to Electrolux Home
Care Products North America, Consumer
Service, P O Box 3900, Peoria, Illinois, 61612,
USA. In Canada, write to Electrolux Home Care
Products Canada, 866 Langs Drive, Cambridge,
Ontario N3H 2N7. Refer to The Eureka Warranty
for complete service information.
DO NOT OIL the motor or brushroll
at any time. The bearings are
permanently lubricated and sealed.
Thermal Cut Off
This vacuum cleaner has a special thermostat
that protects the cleaner in case of motor
overheating. If the cleaner suddenly shuts off,
turn the switch off and unplug the cleaner. Check
the cleaner for a possible source of overheating
such as a blocked hose or clogged filters. If
these conditions are found, fix them and wait at
least 30 minutes before attempting to use the
cleaner. After the 30 minute period, plug the
cleaner back in and turn on the switch. If the
cleaner still does not run, then call 1-800-2822886 for customer assistance.
22
IMPORTANT SAFEGUARDS
When using an electrical appliance, basic precautions should always
be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS
WET PICKUP VACUUM CLEANER.
WARNING
To reduce the risk of fire, electric shock, or injury:
• Do not use outdoors or on wet surfaces.
• Do not leave vacuum cleaner when plugged in. Turn off the
switch and unplug the electrical cord when not in use and before
servicing.
• Do not allow to be used as a toy. Close attention is necessary
when used by or near children.
• Use only as described in this manual. Use only manufacturerʼs
recommended attachments.
• Do not use with damaged cord or plug. If vacuum cleaner is not
working as it should, has been dropped, damaged, left outdoors,
or dropped into water, have unit serviced before using.
• Do not pull or carry by cord, use cord as a handle, close a door
on cord, or pull cord around sharp edges or corners. Do not
run vacuum cleaner over cord. Keep cord away from heated
surfaces.
• Do not use extension cords or outlets with inadequate current
carrying capacity.
• Turn off all controls before unplugging.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not
the cord.
• Do not handle plug or vacuum cleaner with wet hands.
• Do not put any object into openings. Do not use with any opening
blocked; keep free of dust, lint, hair, and anything that may
reduce airflow.
• This vacuum cleaner creates suction and contains a revolving
brush roll. Keep hair, loose clothing, fingers, and all parts of body
away from openings and moving parts.
• Do not place cleaner on furniture or stairs as the brush roll may
cause damage. Place cleaner on floor with the handle in storage
position while using attachments.
• Do not pick up anything that is burning or smoking, such as
cigarettes, matches, or hot ashes.
• Do not use without dust bag in place.
• Belt pulleys can become hot during normal use. To prevent burns,
avoid touching the belt pulley when servicing the drive belt.
• Use extra care when cleaning on stairs.
• Do not use to pick up flammable or combustible liquids such as
gasoline, or use in areas where they may be present.
• Store your cleaner indoors in a cool, dry area.
• Keep your work area well lighted.
• Unplug electrical appliances before vacuuming them.
SAVE THESE
INSTRUCTIONS
How To Assemble
CAUTION: Assemble the cleaner completely before plugging into an electrical outlet.
CAUTION: Moving parts, stay clear of brush roll when plugging in.
NOTE: Features may vary by model yet all parts assemble the same.
Step A Remove Bag Cover
Bag
Cover
Latch
Bag Cover
Handle
Two Screw Locations
Step B Attach Handle
NOTE: Screws must be installed to properly
secure the handle.
Handle
Tabs
Slots
Bag Cover
1. Remove bag cover from unit to expose the two
screw installation locations. Release the bag cover
by rotating the bag cover latch to the left. Pull out
and up on the bag cover handle to remove bag cover
from unit.
Sc rew
2. Position handle as above. Slide the handle down
over the top of the unit, inserting handle tabs into
slots on unit.
3. Find the two screws in the accessory bag included
in the carton. To secure the handle on the unit,
install the two screws.
Sc rew
3
Step C Replace Bag Cover
NOTE: Make sure bag is properly installed.
Check to see bag has not shifted away
from bag inlet during shipping. See
page 13 for further instructions.
Bag Cover
Latch
Bag Inlet
Step D Store Accessories
Dusting/
Upholstery
Brush
Crevice
Tool
Nesting
Extension
Wands
Tabs
Groove
4. Replace front cover by aligning tabs at bottom of
front cover into groove on cleaner. Pivot front cover
up against cleaner and rotate the bag cover latch
to the right to secure.
Step E Store Electrical Cord
5
Cord
Retainer
6
Cord
Hook
5. You will find your cord retainer on the handle above
the upper cord hook. Firmly push the electrical cord
down into the cord retainer. This will place the cord
out of the way the next time you vacuum.
6. Next wind the cord around the two cord hooks on
the back of the cleaner.
7. Secure the plug to the cord to prevent unwinding.
6
Cord
Hook
4
How To Use
CAUTION: Do not plug in cleaner
until you understand all
controls and features.
13
11
12
1. Cord Retainer. To use, push electrical cord down into cord
retainer.
2. ON/OFF Switch. International symbol I means On,
International symbol O means Off.
3. Bag Cover Latch. When bag cover latch is pointing to the left,
the bag cover is unlocked. When bag cover latch is pointing
to the right the bag cover is locked. See the locked/unlocked
symbols on the unit.
4. Micron Filter Compartment. To open, slide micron filter door
up and pull away from unit. To close, place micron filter door at
top of opening pressing against unit, slide down into place.
5. Bag Change Indicator. The bag change indicator is to
remind you to change the bag. The indicator on the bag
cover moves down the window as the airflow through the
1
bag decreases.
NOTE: Certain types of fine particles like powder,
plaster dust, or fine road dust can restrict airflow very
quickly. The fine particles will decrease performance
even before the bag appears to be full. Change the
dust bag to restore maximum performance.
6. Disposable Dust Bag Compartment. To open, turn bag
2
cover latch (3) to the left pointing to unlock symbol, then pull
top of dust bag cover out and away from unit. To close, place
dust bag cover tabs (at the bottom) in groove at the bottom
of compartment, rotating dust bag cover up and against unit.
Then turn bag cover latch to the right pointing to the lock
symbol.
3
7. Stair Handle. To use when cleaning stairs.
8. Handle Release. Step on handle release. Pull handle back to
a comfortable position. Press release again to lower handle
4
further to clean under furniture.
9. Light Bulb Compartment. To gain access to light bulb
compartment remove the two screws in the lens.
10. Brush Roll Belt Window. To check condition of belt watch
5
to see if white dots on belt are moving through the window.
This indicates the brush roll is turning.
11. Screws to release hood. Remove these screws to release
hood and give access to brush roll belt area.
12. Cleaner Height Setting. The front of the cleaner has an
6
adjustment that raises or lowers the cleaner base to match
the type of floor surface. With the cleaner cord unplugged,
7
8
9
set the adjustment to lowest setting for maximum carpet
cleaning. If the cleaner is difficult to push, move adjustment
to next highest setting until cleaner is comfortable to push.
The brush roll must reach the carpet for effective cleaning.
For ease in moving the adjustment knob, place handle in
10
operating position and tilt cleaner back to remove weight
from front wheels.
11
WARNING: Avoid injury. Keep loose clothing, hair,
fingers, and all other parts of body away from any
moving part (such as the revolving brush). Turn off
the switch and unplug the cleaner before changing
the cleaner height setting.
13. Extension Wands. Use these wands on the end of the hose
for added cleaning reach.
5
How To Use (continued)
14
16
14. Hose Retainers (3). Place hose on retainers to
store hose on unit.
15. Carrying Handle. Use this handle to carry unit
from one place to another.
16. Dusting/Upholstery Brush. Store dusting brush
here.
17. Electrical Cord Hooks (2). Wrap electrical cord
around them to store electrical cord on unit. Top
hook rotates down for quick release of the electrical
cord. Rotate back up to store electrical cord.
18. Clear Tube Quarter Turn Fastener. Turn this
fastener to the unlock position to remove the clear
tube. To replace tube, place tube on the back of
the unit and turn fastener to lock position.
15
19. Crevice Tool. Store crevice tool here.
20. Hose adapter. Place the end of the hose into hose
adapter for floor/carpet cleaning.
14
19
14
17
18
17
20
Thermal Cut Off
This cleaner has a special thermostat that
protects the cleaner in case of motor overheating.
If the cleaner suddenly turns off, follow this
procedure:
1. Push on/off switch to off.
2. Unplug cleaner.
3. Check for source of overheating problem (i.e. full
bag, clogged hose or clogged filters).
4. If a full bag, clogged hose or clogged filters are
found, replace the bag, unclog the hose or replace
the filters.
5. Wait at least 30 minutes before attempting to reuse
the cleaner.
6. After 30 minute cool down period, plug the cleaner
in and push the switch pedal. The cleaner should
turn on.
7. If the cleaner still does not operate, call 1-800-2822886 for customer assistance.
6
How To Use Accessories
CAUTION: Do not place cleaner on furniture or steps as the brush roll may cause damage. Place
cleaner on floor with the handle in storage position while using accessories.
1. Remove hose from hose adapter on the
back of cleaner.
2. Place desired accessory onto end of hose
or wand.
Dusting/Upholstery Brush is for furniture, blinds, books,
lamp shades, shelves, curtains, draperies, cushions and
fabrics.
Dusting/
Upholstery
Crevice
Tool
Brush
Hose
Adapter
Hose or
Wand
Crevice Tool cleans corners, baseboards, between
cushions.
Extension wands (Some models use 1 wand)
Nested extension wands to add reach.
• Grasp both wands near ridges.
• Pull apart.
• Turn ridge end to center. • Push wands together.
7
How to Check and Clear Hose Blockages
Low suction or poor pickup may be due to a blockage in
the vacuum cleaner.
1. Remove hose from hose retainer and check suction at end
of hose - if little or no suction, check disposable dust bag.
Change if needed. If no improvement proceed to step 2.
CAUTION: Turn off the switch and unplug the
electrical cord before clearing hose.
2. Remove electrical cord from cord hooks. Disconnect the
clear tube by turning quarter turn fastener to the right to
release, then lift away from cleaner.
Check for any obstructions that may be in the tube. Any
obstructions can be removed by using a blunt instrument
to clear the tube.
3. To completely release hose from the unit, remove two
screws.
Any obstructions can be removed by using a blunt
instrument to clear the hose. Flexing the hose may help
loosen the blockage.
After clearing blockage, reverse above steps to reassemble unit.
Electrical
Cord
Hose
Retainer
1
1. Remove hose from hose retainer and
check suction at end of hose.
Quarter Turn
Fastener
2
Clear
Tube
Two Screws
3
2. Disconnect Clear Tube.
8
3. Release hose from unit.
How To Maintain
The instructions in this booklet serve as a guide to routine maintenance. To avoid unnecessary service calls,
check the bag, belt, and brush roll often.
Brush Roll
The brush roll turns as it sweeps and combs the carpet nap. Remove hair and threads from the brush roll so it
continues brushing the carpet. To maintain the most efficient cleaning, the bristles must touch the carpet. To test
the bristle length, hold a ruler against the underneath side of the cleaner. If the bristles no longer touch the ruler,
replace the brush roll.
Brush Roll Belt
The brush roll belt turns the brush roll to agitate, sweep, and comb the carpet nap. Check the belt regularly to be
sure it is in good condition. Replace the belt if it stretches, cracks or loses tension. Cut away any hair or threads
wound around the brush roll or the belt pulley because the buildup could cause the belt to rotate unevenly.
How To Replace Brush Roll Belt – Style EXT, PN 61120A
CAUTION: Turn off the switch and unplug the electrical cord before replacing belt. Belt pulleys can
become hot during normal use. To prevent injury, avoid touching the motor pulley when
checking the belt.
1
2
1. Lower handle to floor to change belt.
2. Remove two screws to release hood. Lift hood to
remove.
3
3. Lift left end of brush roll.
4. Remove and discard belt.
5. Clean debris from brush roll area.
4
Motor
Shaft
Belt
Brush
Roll
9
5
6. Place new belt around motor shaft.
6
7
7. Place belt around brush roll pulley.
8. Pull right side of brush roll to stretch belt. Secure
right end cap into base.
Disposable Dust Bag and Filters
The disposable dust bag plays a very important role
in the efficiency of a vacuum cleaner. The purpose
of the paper bag is to trap dirt. As the bag traps dirt,
it must also be porous enough to allow air to pass
on through. If the paper bag becomes clogged, no
air can pass through the cleaner and no cleaning
can take place regardless of how powerful the unit.
Change the dust bag and check the filters frequently.
Some fine particles can restrict airflow very quickly
and will decrease performance even before the bag
appears to be full.
When vacuuming carpet fresheners or cleaners,
powder, plaster dust, or similar fine substances,
the bag and filters may require more frequent
maintenance.
How To Replace Bags – Style GE-1,
PN 62423
CAUTION: Turn off the switch and unplug the
electrical cord before changing
dust bag. Never operate the
vacuum cleaner without the dust
bag or the filter.
.
8
Left side view
9. Align left end cap with square in base. Push end
cap into place; see left side view.
9
10. Rotate brush roll to seat belt.
11. Replace the hood. Make sure hood front is
behind furniture guard.
12. Tighten screws.
Use Genuine Eureka brand replacement belt, Style
EXT, Part No. 61120A.
To Remove Bag:
Bag Cover
Latch
Bag Cover
1. Release bag cover by rotating bag cover latch to
the left pointing to the unlock symbol ( ). Pivot
bag cover away from cleaner and remove.
10
To Remove Bag: (continued)
2. Grasp the paper bag collar and pull bag out away
from unit.
To Replace Bag:
3. Locate channels (A). Fold collar of new bag (B) back
and slide into channels making sure hose inlet (C)
goes into bag opening.
4. Tuck bag into bottom and along sides.
5. Place tabs on lower part of front cover into cleaner
slot. Close cover. Make sure disposable bag is not
caught under front cover.
Use Genuine Eureka brand replacement bag,
Style GE-1, Part No. 62423.
(B)
Paper Bag
Collar
(A)
Channels
(C)
Hose Inlet
Cleaning and Replacing Filters
Motor Filter
Check the motor filter with each disposable dust bag change. Clean or replace as needed. Never operate without
motor filter in place.
To Clean/Replace Motor Filter
1. The motor filter is located at the bottom of the bag
compartment. Remove bag compartment cover and
dust bag. Lift motor filter up and out of the unit.
2. Replace motor filter or clean. To clean motor filter
shake filter to remove excess dust. If necessary,
the filter can be cleaned by vacuuming with another
cleaner.
3. Reinstall filter by placing smooth side down in the
bottom of the bag compartment. Replace dust bag
and bag compartment cover.
Motor
Filter
Bag
Compartment
Use Genuine Eureka brand replacement motor filter, 70772.
11
Micron Filter
Inspect the micron filter periodically and change as
needed. For maximum efficiency, replace the micron
filter periodically.
To Replace Micron Filter
1. Push down on latch and pull out on Micron filter
door to remove..
2. Grasp filter and pull out.
3. Place new Micron filter into cleaner.
4. To close, place micron filter door on top of
bottom tab, pivot door up and press door against
cleaner until it latches.
Use replacement micron filter supplied with
Genuine Eureka Style GE-1 bags, PN 62423.
Latch
Micron
Filter
Micron
Filter
Door
How To Change Light Bulb
(on some models)
CAUTION: Turn off the power switch and
unplug the electrical cord
before changing light bulb.
1. Lower handle to remove two screws from lens
cover.
2. Pull lens cover from cleaner.
3. Support socket with one hand and pull light
bulb straight out to release.
4. Place new light bulb into socket; push to
secure.
5. Push light bulb and socket back so bulb will
not touch lens cover.
6. Replace lens cover.
7. Secure with two screws.
Lens
Cover
Use Genuine Eureka brand replacement light bulb, 57940-3
12
Problem Solving
NOTE: Turn off the switch and unplug the electrical cord before servicing.
PROBLEM CAUSE SOLUTION
Motor will not start. Electric Plug Push plug securely into outlet.
Try another outlet.
Check circuit breaker.
Motor suddenly stops. Thermal Cut Off Refer to page 6.
Does not clean the carpet or Disposable Dust Bag Change the bag. Hint: If picking up fine dust, the bag
floor. and Filter(s) may not look full, but a fine substance tends to reduce
suction when it blocks the airflow through the paper bag
and filter(s). Make sure the dust bag is installed properly.
Make sure bag cover is installed properly.
Belt Replace a cut, loose or out of shape belt.
Brush Roll Clean hair and thread from bristles and end cap area.
Replace brush roll if bristles are worn.
Hose Remove any clogs from the hose that restrict the airflow.
No suction at the end of the Disposable Dust Bag Change the bag. Hint: If picking up fine dust, the bag
hose. may not look full, but a fine substance tends to reduce
suction when it blocks the airflow through the paper bag.
Hose Remove any clogs from the hose that restrict the airflow.
Check both ends of the hose. (See pages 8)
Headlight not working. Light Bulb Replace light bulb. (On some models.)
Noise from the brush roll area. Brush Roll Remove hood and clean debris from the brush roll area.
Belt Replace a cut, loose or out of shape belt.
3
3
3
3
3
3
3
3
3
3
3
Cleaner is hard to push. Cleaner Height Setting Turn adjustment knob to a higher position. Hint: Put
handle in operating position. Tilt the cleaner back to
raise the front wheels off floor. Then turn the knob.
Belt Replace a cut, loose and out of shape belt.
Brush roll will not turn. Brush Roll Remove hood and clean debris from the brush roll area.
Belt Replace cut, loose or out of shape belt.
Burning smell. Brush Roll Remove hood and clean debris from the brush roll area.
Belt Replace cut, loose or out of shape belt.
Cleaning height knob will not Cleaner Height Setting Hint: Put handle in operating position. Tilt the cleaner
turn. back to raise the front wheels off floor. Then turn the
knob.
Missing parts or questions. Call 1-800-282-2886 for customer assistance.
3
3
3
3
3
3
3
13
THE EUREKA LIMITED WARRANTY
hat This Warranty Covers
W
Your Eureka cleaner is warranted to be free from all defects in material and workmanship in normal household use for a period of two years. The warranty
is granted only to the original purchaser and members of his or her immediate household. The warranty is subject to the following provisions.
hat This Warranty Does Not Cover
W
• Parts of the cleaner that require replacement under normal use, such as disposable dust bags, filters, drive belts, light bulbs, brush roll bristles, impellers
and cleaning.
• Damages or malfunctions caused by negligence, abuse, or use not in accordance with the Ownerʼs Guide.
• Defects or damages caused by unauthorized service or the use of other than Genuine Eureka parts.
hat The Eureka Company Will Do
W
The Eureka Company will, at its option, repair or replace a defective cleaner or cleaner part that is covered by this warranty. As a matter of warranty policy,
the Eureka Company will not refund the consumerʼs purchase price.
arranty Registration
W
Please fill out and return the warranty registration card accompanying your cleaner.
btaining Warranty Service
O
To obtain warranty service you must return the defective cleaner or cleaner part along with proof of purchase to any Eureka Authorized Warranty Station.
You will find the nearest location in the Yellow Pages, under “Vacuum Cleaners–Service and Repair.” Be certain that the Warranty Station is “Eureka
Authorized.”
For the location of the nearest Eureka Authorized Warranty Station or for service information, telephone toll free:
USA: 1-800-282-2886
Mexico: (55) 5343-4384 www.eureka.com
Canada: 1-800-282-2886
If you prefer you can write to Electrolux Home Care Products North America, P O Box 3900, Peoria, Illinois 61612, USA. In Canada write
to Electrolux Home Care Products Canada, 866 Langs Drive, Cambridge, Ontario N3H 2N7.
If it is necessary to ship the cleaner outside your community to obtain warranty repair, you must pay the shipping charges to the Eureka Authorized Warranty
Station.
Return shipping charges will be paid by the Warranty Station. When returning parts for repair, please include the model, type, and serial number from the data
plate on the cleaner.
urther Limitations and Exclusions
F
Any warranty that may be implied in connection with your purchase or use of the cleaner, including any warranty of Merchantability or any warranty for
Fitness For A Particular Purpose is limited to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the
above limitations may not apply to you.
Your relief for the breach of this warranty is limited to the relief expressly provided above. In no event shall Eureka be liable for any consequential or incidental
damages you may incur in connection with your purchase or use of the cleaner. Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights. You may also have other rights which vary by state.
GENUINE
EUREKA PRODUCT
uestions & Answers about Genuine Eureka Products
Q
Q: Why should I use only Genuine Eureka paper bags, belts, and parts in my Eureka vacuum cleaner?
A:
Q: How can I be sure I am using only genuine Eureka products in my vacuum cleaner?
A:
Q: Are there any differences between “made to fit” or “imitation” and Genuine Eureka paper bags, belts, and parts?
A:
Household Warranty
abs 190
Using Genuine Eureka Products, which are made to our exacting specifications and engineered with emphasis on quality, performance, and customer
satisfaction, ensures the long life and cleaning efficiency of your vacuum cleaner. Overall, this saves you money and helps to keep your home clean.
Typically, packaged products and paper bags can be identified by a “Genuine Eureka Product” symbol (see illustration above). For further identification
assistance, you may call our toll-free number, 1-800-282-2886, for the location of a nearby Eureka Authorized Warranty Station.
Yes, there are some very important differences in materials, quality, and reliability. Many customers have mistakenly purchased “imitation” paper bags
and parts while thinking they purchased genuine. Unfortunately, many of these customers discovered the differences after they experienced related difficulties.
For Genuine Eureka Value, Accept No Imitations!
ELECTROLUX HOME CARE PRODUCTS NORTH AMERICA
Bloomington, Illinois 61701
14
Questions?
Call
1-800-282-2886
Accessory Items in This Carton
1 crevice tool
1 nesting wand
1 dusting/
upholstery brush
1 hardware
package (2 screws)
1 vacuum
cleaner handle
Thank you for selecting a
Genuine Eureka brand cleaner.
Donʼt Forget to Use
Part No. 75563 (1/05)
Genuine Eureka Bags, Belts and Filters
www.eureka.com
CAUTION: Damages caused by the use of other
brand bags and belts are not covered
by the Limited Warranty.
Printed in China
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