EWF12853
EWF12753
EWF12753E
EN
User ManualWashing Machine
2 www.electrolux.com
WE’RE THINKING OF YOU
Thank you for purchasing an Electrolux appliance. You’ve chosen a product that brings
with it decades of professional experience and innovation. Ingenious and stylish, it has
been designed with you in mind. So whenever you use it, you can be safe in the
knowledge that you’ll get great results every time. Welcome to Electrolux.
Visit our website to:
Get usage advice, brochures, trouble shooter, service information, buy accessories
& spare parts, online product registration : www.electrolux.com
CUSTOMER CARE AND SERVICE
We recommend the use of original spare parts.When contacting Service, ensure that
you have the following data available. The information can be found on the rating plate.
Model, PNC, Serial Number.
Warning / Caution-Safety information.
General information and tips
Environmental information.
Subject to change without notice.
CONTENTS
1. SAFETY INFORMATION
1.1 Conditions Of Use
1.2 Child Safety
1.3 Child Safety Device (Door Block Button)
1.4 General Safety
1.5 Installation
1.6 Use
PRODUCT DESCRIPTION
2.
2.1 Parts
2.2 Accessories
CONTROL PANEL
3.
3.1 Control Panel Description
3.2 Display
3.3 Program Chart
3.4 Program Options Compatibility
3.5 Options
3.6 Settings
3.7 Start/Pause ( ) and Add Clothes ( ) Touchpad
BEFORE FIRST USE
4.
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CONTENTS
DAILY USE
5.
5.1 Loading The Laundry
5.2 Using Detergent And Additives
5.3 Options Setting
5.4 Starting A Cycle
5.5 Interruption Of A Program
5.6 Changing A Program
5.7 Changing The Options
5.8 Opening The Door
5.9 At The End Of The Program
5.10 When The Washing Program Is Completed, But There Is Water In The Drum
5.11 AUTO Standby Function
WASHING HINTS
6.
6.1 Sorting The Laundry
6.2 Temperatures
6.3 Before Loading The Laundry
6.4 Maximum Loads
6.5 Removing Stains
6.6 Detergents Type And Quantity Of Detergent
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INTERNATIONAL WASH CODE SYMBOLS
7.
CARE AND CLEANING
8.
8.1 External Cleaning
8.2 Descaling
8.3 After Each Wash
8.4 Maintenance Wash
8.5 Cleaning The Dispenser Drawer
8.6 Cleaning The Drawer Recess
8.7 Cleaning The Pump
8.8 Cleaning The Water Inlet Filter
8.9 Frost Precautions
TROUBLESHOOTING
9.
9.1 Possible Failures
9.2 Emergency Door Opening
10.
TECHNICAL DATA
INSTALLATION
11.
11.1 Unpacking
11.2 Positioning
11.3 Water Inlet
11.4 Water Drainage
11.5 Electrical Connection
ENVIRONMENT CONCERNS
12.
12.1 Packaging Materials
12.2 Old Machine
12.3 Ecological Hints
WARRANTY
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1.
SAFETY INFORMATION
1.1 Conditions Of Use
This appliance is intended to be used in household and
similar applications such as:
●
Farm houses
●
By clients in serviced apartments, holiday apartments
and residential type environments.
In the interest of your safety and to ensure the correct
use, before installing and first using the appliance, read
this user manual carefully, including its hints and
warnings.
To avoid unnecessary mistakes and accidents, it is
important to ensure that all people using the appliance
are thoroughly familiar with its operation and safety
features.
Save these instructions and make sure that they remain
with the appliance if it is moved or sold, so that everyone
using it through its life will be properly informed on
appliance use and safety.
1.2 Child Safety
●
This washing machine is not intended for use by
young children or infirm persons without supervision.
●
Young children should be supervised to ensure that
they do not play with the appliance.
●
The packaging components (e.g. plastic film,
polystyrene) can be dangerous to children - danger of
suffocation! Keep them out of children’s reach.
●
Keep all detergents in a safe place out of children’s
reach.
●
Make sure that children or pets do not climb into the
drum.
●
This machine is provided with child safety lock option
( ) to prevent children playing with the control
panel. (see page 12)
1.3 Child Safety Device (Door Block Button)
When you activate this device, you cannot close the
door. This prevents children or pets to be locked in the
drum.
●
To activate this device,
rotate the button
(WITHOUT pressing it)
inside the door clockwise
until it stops. If necessary
use a coin.
5
●
To disable this device and restore the possibility of
closing the door, rotate the button counter-clockwise
until the groove is vertical.
1.4 General Safety
●
It is dangerous to alter the specifications or attempt to modify this product
in any way.
●
During high temperature wash
program the door glass may get hot.
Do not touch it!
●
Make sure that small pets do not
climb into the drum. To avoid this,
please check inside the drum before
using the appliance.
●
Any objects such as coins, safety
pins, nails, screws, stones or any
other hard, sharp material can cause
extensive damage and must not be
placed into the machine.
●
Wash small items such as socks,
laces, washable belts etc in a
washing bag or pillow case as it is
possible for such items to slip down
between the tub and the inner drum.
●
Only use manufacturer’s
recommended quantities of fabric
softener and detergent. Damage to
the fabric or appliance can occur if
you exceed the recommended
amount.
●
Do not use your washing machine to
wash articles with whalebones,
material without hems or torn
material.
6 www.electrolux.com
●
Always unplug the appliance and turn
off the water supply after use, clean
and maintenance.
●
This appliance is not intended for use
by persons (including children) with
reduced physical, sensory or mental
capabilities, or lack of experience and
knowledge, unless they have been
given supervision or instruction
concerning use of the appliance by a
person responsible for their safety.
●
Under no circumstances should you
attempt to repair the machine
yourself. Repairs carried out by
inexperienced persons may cause
injury or serious malfunctioning.
Contact your local Service Centre.
Always insist on genuine spare parts.
1.5 Installation
●
This appliance is heavy. Care should
be taken when moving it.
●
When unpacking the appliance, check
that it is not damaged. If in doubt, do
not use it and contact the Service
Centre.
●
All packing and transit bolts must be
removed before use. Serious damage
can occur to the product and to
property if this is not adhered to. See
relevant section in the user manual.
●
After having installed the appliance,
check that it is not standing on the
inlet and drain hose and the worktop
is not pressing the electrical supply
cable.
●
If the appliance is installed on a
carpeted floor, please adjust the feet
in order to allow air to circulate freely.
●
Always be sure, that there is no water
leakage from hoses and their
connections after the installation.
●
Any plumbing work required to install
this appliance should be carried out
by a qualified plumber.
●
Any electrical work required to install
this appliance should be carried out
by a qualified electrician.
May cause electric shock! if the
machine is not connected to an
earthed/ground system. DO NOT
touch the wet clothes and metal
parts.
1.6 Use
●
This appliance is designed for
domestic use. It must not be used for
purposes other than those for which
it was designed.
●
Only wash fabrics which are
designed to be machine washed.
Follow the instructions on each
garment label.
●
Do not overload the appliance. See
the relevant section in the user
manual.
●
Before washing, ensure that all
pockets are empty and buttons and
zips are fastened. Avoid washing
frayed or torn articles and treat stains
such as paint, ink, rust, and grass
before washing.
●
Garments which have been in
contact with volatile petroleum
products should not be machine
washed. If volatile cleaning fluids are
used, care should be taken to ensure
that the fluid is removed from the
garment before placing in the
machine.
●
Never pull the power supply cable to
remove the plug from the socket;
always take hold of the plug itself.
●
Never use the washing machine if
the power supply cable, the control
panel, the working surface or the
base are damaged so that the inside
of the washing machine is accessible.
7
PRODUCT DESCRIPTION2.
2 3
1
4
5
2.1 Parts
Worktop
1
Detergent/Softener Dispenser
2
For more information see page 15.
Control Panel
3
Door
4
5
Door Handle
Drain Pump Filter
6
For more
information see
page 22.
11
10
12
13
6
7
8
Level Adjustment
7
Feet (Front)
Drum Lifter
8
Rating Label
9
Child Safety Device
10
For more information see
9
11
12
13
14
15
16
page 5.
Transit Bolt
Mains Cable
Transit Bolts + Hose Support
Water Inlet Hose
Water Drain Hose
Level Adjustment
Feet (Back)
CAUTION !
All transit bolts (3 pcs) must be
removed before using the
appliance.
14
15
16
8 www.electrolux.com
2.2 Accessories
●
Plastic Caps
To close the holes on
the rear side of the
cabinet after the removal
of the transit bolts.
●
Plastic Hose Guide
To connect the drain
hose on the edge of a
sink.
●
Spanner
To remove the transit
bolts.
To adjust levelling legs.
●
Pedestal With The Drawer
(*Optional Extra*)
This part available from your
authorized vendor.
Only appropriate accessories
approved by Electrolux ensure the
safety standards of the appliance.
If unapproved parts are used, any
claims will be invalidated.
To put the appliance higher at the level
what helps easy load and remove the
laundry.
The drawer can be used for laundry
storage e.g. towels, cleaning products
and more.
Read carefully the instructions supplied
with the accessory.
CONTROL PANEL3.
3.1 Control Panel Description
1 2 3 4 6 7
9
5
9 81213
1011
1
Program Knob
2
Spin Selection Touchpad
3
Temperature Selection Touchpad
Display
4
Child Lock (see page 13)
5
6
Rinse Plus Touchpad
Delay End Touchpad
7
8
Easy Iron Touchpad
Prewash Touchpad
9
10
Start/Pause, Add Clothes Touchpad
11
Add Clothes Function Symbol
12
Time Manager Touchpad
13
Vapour Touchpad
3.2 Display
A
B
C
D
F
A) Delay End Icon
Digital Number;
will tell you:
-
Washing Cycle Time
-
Delay End Time
-
The alarm codes. Refer to the chapter
“Troubleshooting” for their description.
-
The level of the Time Manager
( ).
E
B)
C)
Child Lock Icon
D)
Door Lock Icon
-
It is on, you cannot open the door.
-
It is off, you can open the door.
E)
Vapour Icon
F)
Washing Phase icon
(Wash/Rinse/Spin)
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3.3 Program Chart
Program ;
Temperature
range
Off
Cottons ;
2)
to 90°C
Mixed ;
to 60°C
Max. load
(Dry Clothes) ;
Max. Spin Speed
Model
EWF12853
EWF12753
EWF12753E
- -
8.5 kg ;
1200 rpm
4 kg ;
1200 rpm
7.5 kg ;
1200 rpm
3.5 kg ;
1200 rpm
Type of load and soil level
This position to reset program/switching off
the machine.
White and coloured cotton. (Adjust wash time
according to soil level. See Time Manager table
on page 12)
Synthetic or mixed fabric items. (Adjust wash
time according to soil level. See Time Manager
table on page 12)
Delicates ;
to 40°C
Daily 60 ;
30°C to 60°C
Wool ;
to 40°C
Energy
Saver ;
1)
40°C
Bedding ;
to 60°C
Quick 18 ;
30°C
Spin
Rinse + Spin
Vapour
Refresh
4 kg ;
1200 rpm
5.5 kg ;
1200 rpm
2 kg ;
1200 rpm
8.5 kg ;
1200 rpm
3 kg ;
800 rpm
1.5 kg ;
800 rpm
8.5 kg ;
1200 rpm
8.5 kg ;
1200 rpm
3.5 kg ;
1200 rpm
3.5 kg ;
1200 rpm
2 kg ;
1200 rpm
7.5 kg ;
1200 rpm
3 kg ;
800 rpm
1.5 kg ;
800 rpm
7.5 kg ;
1200 rpm
7.5 kg ;
1200 rpm
1.5 kg ; Clothes
tumble in vapour.
Delicate fabrics such as acrylics, viscose,
polyester items.
soil level. See Time Manager table on page 12)
(Adjust wash time according to
Coloured cotton e.g. shirts, blouses, towels
and undergarments with normal level of soil.
Specially tested program for woollen
garments bearing the “Pure new woollen,
non-shrink, machine washable” label.
White and colourfast, cotton with normal soil.
Set this program to have a good washing
results and decrease the energy consumption.
The time of the washing program is extended.
Special program for one synthetic blanket,
duvet, bedspread and so on.
according to soil level. See Time Manager table
on page 12)
(Adjust wash time
Lightly soiled synthetics or mixed fabrics.
To spin the laundry and drain the water in the
drum.
To rinse and spin the laundry.
This cycle removes odours and helps to
dewrinkle the laundry.
Do not add detergent.
1)
Energy Saver program with 40degC option selected is recommended to wash a normally
soiled cotton load at rated load capacity and is the water and energy rating label program.
2)
Symbol “ ” represents Cold water.
3.4 Program Options Compatibility
11
Program
Option
Cottons
Mixed
Delicates
Daily 60
Wool
Energy Saver
Bedding
Quick 18
Spin
Rinse + Spin
Vapour Refresh
1) Vapour option can be combined with temperature 40 to 90 °C only.
No Spin ( ) Rinse Hold ( )
Spin
3.5 Options
Temperature Touchpad ( )
Press this touchpad repeatedly to
increase or decrease the wash temperature if you want your laundry to be washed
at a temperature different from the one
proposed by the washing machine.
Spin Selection Touchpad ( )
Press this touchpad repeatedly to increase
or decrease the spin speed or select
Rinse Hold, if you want your laundry to be
spun at a speed different from the one
proposed by the washing machine.
●
No Spin ( )
No spin option eliminates all the spin
phases and increase the number of
rinses.
●
Rinse Hold ( )
By selecting this option the water of
the last rinse is not emptied out and
the drum turns regularly to prevent the
laundry creases.
The door is still locked to indicate that
the water must be emptied out.
The door stays locked with the
water in the drum. To continue
the cycle you must press
(Start/Pause).
Rinse Plus Touchpad ( )
This option is recommended for people
who are allergic to detergents, and in
areas where the water is very soft. Press
it to add two rinse phases to a program.
The indicator of this option comes on.
Delay End Touchpad ( )
Before you start the program, this option
makes it possible to define the end of the
washing program from minimum 1 hour
to maximum 19 hours.
If program duration is longer than 3
hours minimum Delay End option
starts from 4 hours.
Press the Delay End touchpad to choose
the end time as your wish. The display
shows the number of hours and the
indicator beside the touchpad is on.
This option must be selected
after choosing the wash
program, and before pressing
the “Start/Pause” touchpad.
For example, if the program duration of
your selected program is 3.20 hours and
you define the “Delay End” time to 6
hours. This means your wash program
will finish in 6 hours. (See diagram)
1)
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“Delay End” Time : 6 hrs.
Countdown
Pressed
Start/Pause
Working Cycle
Start the
Program
3.20 hrs.2.40 hrs.
End of
Cycle
After selecting Delay End time, press
Start/Pause touchpad to start the
program. Machine will then countdown
and update time on the display every
hours until it reaches the starting point of
the wash cycle.
If you wish to modify or cancel Delay End
option after starting the program, follow
the steps below:
set the washing machine to PAUSE by
pressing “Start/Pause” touchpad;
deselect this option by pressing “Delay
End” touchpad repeatedly till the
display shows delay time “ ”;
press the “Start/Pause” to start the
program.
Easy Iron Touchpad ( )
When selecting this option the laundry is
gently washed and spun to avoid
creasing. In this way ironing is easier.
The indicator of this option comes on.
Prewash Touchpad ( )
Select this option if you wish your laundry
to be pre-washed before the main wash.
Use this option for heavy soil. The
indicator of this option comes on.
When you set this function, put the
detergent into the “ ” compartment.
This function increases the program
duration.
Time Manager ( )
This option allows you to adjust the wash
time. Press this touchpad repeatedly to
decrease or increase the wash time
according to the soil level of your wash.
Use the table below as a guide.
Soil Level
Wash Level
Light Medium Normal Heavy
Vapour Touchpad ( )
Select this option to add approximately
30 minutes of tumbling in vapour during
the wash cycle. Vapour helps open fabric
fibers up to allow laundry additives to
release tough stains. The indicator of this
option comes on.
NOTE:
●
Vapour may not necessarily be visible
inside the drum during a vapour wash
cycle. Vapour is created below the
drum and allowed to naturally rise into
the clothes.
●
Vapour may not be present during the
entire vapour wash cycle.
●
Vapour function is more effective with
half load.
●
At the end of the Vapour cycle the
clothes will be warmer, softer and
detached from the drum.
If Vapour option is selected, rinse
temperatures will be elevated.
During a vapour cycle you may
notice vapour exiting from the drain
hose of the washing machine, this
is normal and there is no cause for
alarm.
3.6 Settings
Child Safety Lock Option ( )
Your appliance is provided with CHILD
SAFETY LOCK which permits you to
leave the appliance unsupervised with
the door closed without having to worry
that children might be injured by or cause
damage to the appliance.
Set this option after pressing the
Start/Pause touchpad.
To set “Child Lock” option:
●
To activate the function, press
“Rinse + ( ) and Easy Iron ( )”
touchpads at the same time until the
display shows the symbol “ ”.
●
To deactivate the function, press
“Rinse + ( ) and Easy Iron ( )”
touchpads at the same time until the
symbol “ ” goes off.
This function remains enabled
even after the appliance is
switched off.
13
Enabling/Disabling End-Of-Wash
Buzzer
This setting permits you to either enable
or disable the buzzer at the end of the
program. As an example, you might wish
to disable this buzzer when you start a
wash when going to bed, so that when
the wash finished approximately 1 hour
later, it will not disturb you through the
night.
Error warning beeps such as
critical faults are not disabled.
To disable the buzzer sound, press
“Easy Iron ( ) and Prewash ( )”
touchpads at the same time for 3
seconds, and listen for “BEEP, BEEP”.
To return to default configuration press
these 2 touchpads at the same time for
3 seconds, and listen for “BEEP”.
3.7 Start/Pause ( ) and
Add Clothes ( ) Touchpad
This touchpad has 2 functions:
●
Start/Pause ( ):
After you have selected the desired
program and options, press this
touchpad to start the machine. The
Start/Pause pilot light will stop flashing
and remain lit until the water level is
above the bottom edge of the door then
pilot light goes OFF. If you have
selected a “Delay End” option, the
countdown will begin and will be shown
on the display.
To interrupt a program which is
running, press this touchpad to pause
the machine, the Start/Pause pilot light
flashes.
To restart the program from the point at
which it was interrupted, press this
touchpad again, the Start/Pause pilot
light will stop flashing.
●
Add Clothes ( ):
You can only add clothes if
“Start/Pause” pilot light is lit.
While running a program, you may
add clothes by:
-
Pressing the “Start/Pause”
touchpad to pause the program.
-
Wait for the machine to come to a
complete stop before opening the
door.
-
Add clothing and close the door.
-
Resume the program by pressing
“Start/Pause” touchpad again.
BEFORE FIRST USE4.
Put 2 litres of water in the detergent
NOTE
During installation or before first use you
may observe some water in the machine.
This is a residual water left in the
machine after a full functional test in the
factory to ensure the machine is
delivered to customers in perfect working
order and is no cause for concern.
Ensure that the electrical and water
1.
connections comply with the installation instructions.
2.
compartment for washing phase. This
activates the drain system.
Select a Cottons cycle at 90 °C,
3.
without any laundry in the machine,
to remove any manufacturing residue
from the
drum and
tub then
start the
machine.
14 www.electrolux.com
POSITION USING
POWDER DETERGENT
DAILY USE5.
5.1 Loading The Laundry
1.
Turn the water tap on.
2.
Connect the mains plug to the mains
socket.
Turn the knob to set a program. The
3.
washing machine will propose a
temperature and automatically select
the spin value provided for the
program you have chosen.
The selector knob can be turned either
clockwise or anticlockwise.
Position “Off” to reset program/
switching OFF the machine.
At the end of the program the selector
dial must be turned to position “Off”, to
switch the machine off.
Check and remove objects (if there
4.
are any) that could be trapped in the
fold.
5.2
Using Detergent And
Additives
IMPORTANT: Please read
“Detergents Type and
Quantity of Detergent”on page
19 before use.
Detergent Dispenser Drawer
1.
The detergent dispenser is divided
into three compartments.
Compartment “MAIN WASH”
This compartment is used for
detergent on all programs.
Place the laundry in the drum, one
5.
item at a time, shaking them out as
much as possible. (Refer to page 18
“WASHING HINTS”)
Close the door.
6.
CAUTION
Make sure that no laundry
remains between the seal and
the door.
Compartment “PREWASH”
This compartment is only used for
detergent when a Prewash is
selected.
Compartment “SOFTENER”
This compartment is used for fabric
conditioner and starching agent.
Detergent flap
Flap for powder or liquid detergent.
-
Position down : for liquid
detergent.
-
Position up : for powder detergent
(factory setting).
15
Depending on your model you
may need to remove the
dispenser drawer to change flap
position.
remove dispenser
drawer
1
2
3
Position down :
for liquid
detergent.
Position up :
for powder
detergent.
Measure out the detergent and the
2.
fabric softener;
Pull out the dispenser drawer until
-
it stops.
Measure out the amount of
-
detergent required, pour it into the
main wash compartment.
If you wish to carry out the
-
“Prewash” phase, pour it into the
compartment marked .
If required, pour fabric softener into
-
the compartment marked “ ”.
4
When you use the liquid
detergent:
-
Do not use gelatinous or thick
liquid detergents.
-
Do not put more liquid than the
maximum level.
-
Do not set the “Prewash” phase.
-
Do not set the “Delay End”.
The amount used must not
exceed the “MAX” mark in
the drawer.
If you use thick softeners it is
recommended to dilute with
water.
-
Close the drawer gently.
Residues of detergent, softener
and water may remain in the
dispenser. It is recommended
to clean the dispenser regularly
to remove any residue.
5.3 Options Setting
If you want your laundry to be spun
1.
or use temperature different from the
one proposed by the washing
machine, pess the Spin “ ” and the
temperature “ ” touchpads
repeatedly to change the spin speed
and temperature.
16 www.electrolux.com
Press the option touchpads, if you
want your laundry to be washed with
special functions.
-
Different functions can be
combined which is dependent
on the program selected.
-
If an option is not compatible
with the wash program
selected, symbol “ ” will
flash on display along with
buzzer sound.
2.
If you want to adjust washing time,
press the “Time Manager ( )”
touchpad repeatedly to increase or
decrease washing time. See Time
Manager guide on page 12.
If you want to define the end of the
washing program, press the “Delay
End ( )” touchpad repeatedly to
choose your washing machine
working time.
5.4 Starting A Cycle ( )
To start a program, press the Start/Pause
touchpad. The corresponding pilot light
will stop flashing and a default program
duration will be displayed on the screen.
-
If you press any touchpad while a
program is operating, symbol “ ”
will flash on display along with buzzer
sound. (except Start/Pause touchpad)
-
If you turn the program selector knob
to another program when the machine
is working (except “Off” to switch off
the machine), symbol “ ” will flash
on display along with buzzer sound to
indicate a wrong selection. The
machine will not perform the new
selected program.
After approx. 15 minutes from
the start of a program:
The appliance will automatically
adjust the selected program duration
according to the type and size of the
load.
-
The display will show adjusted
program duration.
5.5 Interruption Of A Program
-
To pause press Start/ Pause. The
indicator will start flashing.
-
Press the Start/Pause again. The
program will continue.
5.6 Changing A Program
Changing a running program is possible
only by resetting it.
-
Turn the program selector knob to the
position “Off” to cancel the program
and to turn off the appliance.
-
Turn the program selector knob to the
new program position and change any
available options. Press Start/Pause
to start the new program.
The appliance will not drain the
water (except programs; Spin,
Rinse + Spin, Vapour Refresh).
5.7 Changing The Options
It may be possible to change some of the
options after a wash program has started.
Press the touchpad Start/Pause. The
1.
indicator will start flashing.
If available change the options that
2.
you wish.
Press Start/Pause again. The program
3.
will continue.
5.8 Opening The Door
While a program or the Delay End is
operating, the appliance door is locked
and the display shows the indicator “ ”.
First set the machine to PAUSE by
pressing the “Start/Pause” touchpad. Wait
until the door lock indicator “ ” goes off,
then the door can be opened.
If the door lock indicator “ ” does not
disappear, this means that the machine
is already heating and the water level is
above the bottom edge of the door or the
drum is turning. In this case the door
CAN NOT be opened. If you need to
open it, you must drain the water to open
the door.
In case of emergency please
refer to “Emergency door
opening” on page 27.
5.9 At The End Of The Program
-
The appliance stops automatically.
-
The acoustic signal will operate.
-
The display will show “ ”.
-
The indicator of the touchpad
Start/Pause goes off.
-
The door lock indicator “ ” goes off.
-
Remove the laundry from the
appliance. Make sure that the drum is
empty.
-
Keep the door ajar, to prevent the
mildew and odours.
-
Turn off the water tap.
At the end of the program the time
remaining can suddenly decrease
from 7 minutes or less to 0 due to the
overestimated total program time
during the load sensing phase. In
some cases (with perfectly balanced
load) the program time can be shorter
than the time estimated after the load
sensing phase is completed. This is a
normal behavior of the machine and
not a cause for concern as it does not
compromise its performance.
5.10
When The Washing
Program Is Completed, But
There Is Water In The Drum
(Option “Rinse Hold” is used)
-
The drum turns regularly to prevent
the creases in the laundry.
-
The indicator “Start/Pause” flashes to
remind you to drain the water.
-
The door lock indicator “ ” is on.
The door stays locked.
You must drain the water to open the
door.
To drain the water:
Press the “Start/Pause ” touchpad.
1.
The appliance drains the water and
spins with the maximum spin speed
for selected program.
Alternatively, before pressing the
“Start/Pause” touchpad, you can press
the “Spin ” touchpad to change the
spin speed. You can select “No Spin”,
if you want the machine to only drain
the water.
When the program is completed
2.
and the door lock indicator “ ”
goes off, you can open the door.
turn the program selector knob to
3.
the position “Off” to deactivate the
appliance.
NOTE:
After approximately 18 hours if you
do not press Start/Pause touchpad,
the appliance will drain and spin
automatically (except for “Wool”
program) .
5.11
AUTO Standby Function
The AUTO Standby mode automatically deactivates the appliance to
decrease the energy consumption
when:
You do not press any buttons for 5
minutes before you press
“Start/Pause”.
-
All indicators and the display will
switch off.
-
The indicator of the touchpad
Start/Pause will flash slowly.
Press any touchpad to
reactivate the appliance.
5 minutes after the washing program
ends, if you do not deactivate the
appliance, the energy saving
function activates.
-
All indicators and the display will
switch off.
-
The indicator of the touchpad
Start/Pause will flash slowly.
Press any touchpad to
reactivate the appliance.
-
Display will show the end of the
last wash.
-
Press any touchpad again to
show the last wash program.
-
Turn the selector knob to set a
new wash program.
-
17
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WASHING HINTS6.
6.1 Sorting The Laundry
Follow the wash code symbols on each
garment label and the manufacturer’s
washing instructions. Sort the laundry as
follows: whites, coloureds, synthetics,
delicates, woollens.
6.2 Temperatures
For normally soiled white cottons
and linen (e.g. teacloths, towels,
90°C
tablecloths, sheets...).
For normally soiled, colourfast
garments (e.g. shirts, night
dresses, pyjamas....) in linen,
60°C
cotton or synthetic fibres and for
50°C
lightly soiled white cotton
(e.g.underwear).
For delicate items (e.g. net
curtains), mixed laundry
40°C
including synthetic fibres and
30°C
woollens bearing the label pure
Cold
new wool, machine washable,
non-shrink.
6.3 Before Loading The Laundry
Make sure that no metal objects are
left in the laundry (e.g. hair clips,
safety pins, pins).
Button up pillowcases, close zip
fasteners, hooks and poppers. Tie any
belts or long tapes.
Wash bras, pantyhose and other
delicates in a mesh laundry bag, which
you can purchase from your
supermarket.
Make sure that you wash lint collectors
separately from lint producers.
Never wash whites and coloureds
together. Whites may lose their
“whiteness” in the wash.
New coloured items may run in the first
wash; they should therefore be
washed separately the first time.
Remove persistent stains before
washing.
Rub particularly soiled areas with a
special detergent or detergent paste.
Treat curtains with special care.
Remove hooks or tie them up in a bag
or a net.
6.4 Maximum Loads
Recommended loads are indicated in the
program charts. General rules:
Cotton, linen:
Synthetics:
Delicate fabrics
and woollens:
Washing a maximum load makes the
most efficient use of water and energy.
For heavily soiled laundry, reduce the
load size.
drum full but not too
tightly packed;
drum no more than
half full;
drum no more than
one third full.
6.5 Removing Stains
Stubborn stains may not be removed by
just water and detergent. It is therefore
advisable to treat them prior to washing.
Blood: treat fresh stains with cold water.
For dried stains, soak overnight in water
with a special detergent then rub in the
soap and water.
Oil based paint: moisten with benzine
stain remover, lay the garment on a soft
cloth and dab the stain; treat several
times.
Dried grease stains: moisten with
turpentine, lay the garment on a soft
surface and dab the stain with the
fingertips and a cotton cloth.
Rust: oxalic acid dissolved in hot water or
a rust removing product used in cold
water. Be careful with rust stains which
are not recent since the cellulose
structure will already have been damaged
and the fabric tends to hole.
19
Mould stains: treat with bleach, rinse
well (whites and fast coloureds only).
Grass: soap lightly and treat with bleach
(whites and fast coloureds only).
Ball point pen and glue: moisten with
acetone (*), lay the garment on a soft
cloth and dab the stain.
Lipstick: moisten with acetone (*) as
above, then treat stains with methylated
spirits. Remove any residual marks from
white fabrics with bleach.
Red wine: soak in water and detergent,
rinse and treat with acetic or citric acid,
then rinse. Treat any residual marks with
bleach.
Ink: depending on the type of ink,
moisten the fabric first with acetone (*),
then with acetic acid; treat any residual
marks on white fabrics with bleach and
then rinse thoroughly.
Tar stains: first treat with stain remover,
methylated spirits or benzine, then rub
with detergent paste.
(*) do not use acetone on artificial silk.
Detergents Type And
6.6
Quantity Of Detergent
Low sudsing detergent is required for this
washing machine to prevent oversudsing
problems, unsatisfied washing result and
harm to the machine. Low sudsing
detergents designed for front load
washing machines are labelled “Front
Loading”, “high efficiency”, “HE”, such as
Cold Power for Front Loaders or “Matic”.
Do not use wrong types of detergent,
such as Top Loading, Handwash
detergent or Soap-Based products in
your frontload washing machine. This
can result in excessive suds, longer
cycle time, low spin speeds, poor
rinsing and overloading of the motor.
The choice and quantity of detergent will
depend on ;
type of fabric (delicates, woollens,
cottons, etc.) ;
the colour of clothes ;
size of the load ;
degree of soil ;
wash temperature ; and
hardness of the water used.
Water hardness is classified by so-called
“degrees” of hardness.
Information on hardness of the water in
your area can be obtained from the
relevant water supply company, or from
your local authority.
You may have to try using the detergent
quantity as per manufacturers’
instructions then compare the wash result
to the list below and adjust the amount of
detergent for your future washes
accordingly.
Not enough washing powder causes:
the washload to turn grey,
greasy clothes.
Too much washing powder causes:
sudsing,
reduced washing effect,
inadequate rinsing.
Use less detergent if:
you are washing a small load,
the laundry is lightly soiled,
large amounts of foam during washing.
Quantity of detergent to be used
The choice of detergent and use of
correct quantities not only affects your
wash performance, but also helps to
avoid waste and protect the environment.
Although biodegradable, detergents
contain substances which in large
quantities can upset the delicate balance
of nature.
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INTERNATIONAL WASH CODE SYMBOLS7.
These symbols appear on fabric labels, in order to help you choose the best
way to treat your laundry.
Energetic
wash
Max. wash
temperature
95 °C
Max. wash
temperature
60 °C
Max. wash
temperature
40 °C
Max. wash
temperature
30 °C
Hand wash
DO NOT
wash at all
Delicate wash
Bleaching
Ironing
Dry cleaning
Drying
Bleach in cold water DO NOT bleach
Hot iron
max. 200 °C
Dry cleaning in
all solvents
Flat Tumble dry DO NOT
Warm iron
max. 150 °C
Dry cleaning in
perchlorethylene,
petrol, pure alcohol,
R 111 & R 113
On the line
On clothes
hanger
Lukewarm iron
max. 110 °C
Dry cleaning in
petrol, pure alcohol
and R 113
High
temperature
Low
temperature
DO NOT iron
DO NOT
dry clean
tumble dry
CARE AND CLEANING8.
WARNING! You must DISCONNECT the
appliance from the electricity supply,
before you can carry out any cleaning or
maintenance work.
8.1 External Cleaning
Clean the appliance only with soap and
warm water. Fully dry all the surfaces.
CAUTION! Do not use alcohol,
solvents or chemical products.
8.2 Descaling
The water we use normally contains lime.
It is a good idea to periodically use a
water softening powder in the machine.
Do this separately from any laundry
washing, and according to the softening
powder manufacturer's instructions.
This will help to prevent the formation of
lime deposits.
8.3 After Each Wash
Leave the door open for a while. This
helps to prevent mould and stagnant
smells forming inside the appliance.
Keeping the door open after a wash will
also help to preserve the door seal.
21
8.4 Maintenance Wash
With the use of low temperature washes
it is possible to get a build up of residues
inside the drum.
We recommend that a maintenance
wash be performed on a regular basis.
To run a maintenance wash:
The drum should be empty of laundry.
Select the hottest cotton wash
program.
Use a normal measure of detergent,
must be a powder with biological
properties.
8.5 Cleaning The Dispenser
Drawer
The washing powder and additive
dispenser drawer should be cleaned
regularly. Remove the drawer by
pressing the catch downwards and by
pulling it out. Flush it out under a tap, to
remove any traces of accumulated
powder.
1
To aid cleaning, the top part of the
additive compartment should be
removed.
8.6 Cleaning The Drawer Recess
Having removed the drawer, use a small
brush to clean the recess, ensuring that
all washing powder residue is removed
from the upper and lower part of the
recess. Replace the drawer and run the
rinse program without any clothes in the
drum.
8.7 Cleaning The Pump
Regularly examine the drain pump
2
3
and make sure that it is clean.
Clean the pump if:
The appliance does not drain the water.
The drum cannot turn.
The appliance makes an unusual noise
because of the blockage of the drain
pump.
The display shows an alarm code
because of the problem with water
drain.
WARNING!
1. Disconnect the mains plug from the
mains socket.
22 www.electrolux.com
Do not remove the filter while the
2.
appliance is operating. Do not clean
the drain pump if the water in the
appliance is hot. The water must be
cold before you clean the drain pump.
To clean the drain pump:
1. Open the drain pump door.
2. Pull the flap down, then squeeze the
legs on both sides of the cover
together and pull out (as picture).
1
squeeze
the legs
on both
sides
3. Place a suitable water container
below the recess of the drain pump
to collect the water that flows out.
Press the two levers and pull forward
the drainage duct to let the water flow
out.
4. When the container is full of water,
put the drainage duct back again and
empty the container. Do step 3 again
and again until no more water flows
out from the drain pump.
2
pull out
23
5. Pull back the drainage duct and turn
the filter counter-clockwise to
remove it.
1
2
6. Remove fluff and objects from the
pump (if there are any).
8. Clean the filter under the water tap.
9. Put the filter back in the pump into
the special guides. Make sure that
you correctly tighten the filter to
prevent leakages.
10. Put the flap back and close the
drain pump door.
7. Make sure that the impeller of the
pump can turn. If this does not occur,
contact the service centre.
8.8
Cleaning The Water Inlet
Filter
If your water is very hard or contains
traces of lime deposit, the water inlet
filter may become clogged. It is therefore
a good idea to clean it from time to time.
To clean the water inlet filters:
1.
Close the water tap.
2.
Remove the water inlet hose from
the water tap.
Clean the filter in the inlet hose with
3.
a stiff brush.
24 www.electrolux.com
4.
Remove the inlet hose behind the
appliance.
5.
Clean the filter in the valve with a
stiff brush or a towel.
8.9 Frost Precautions
If the appliance is installed in an area
where the temperature can be less
than 0 °C, remove the remaining water
from the inlet hose and the
drain pump.
Emergency Drain
1.
Disconnect the mains plug from the
mains socket. Turn off the water tap.
2. Remove the water inlet hose.
3. Remove the drain hose from the rear
support and unhook it from sink or
spigot.
4.
Put the ends of the drain and inlet
hose in a container. Let the water flow
out of the hoses.
6.
Install the inlet hose again. Make
sure that the couplings are tight to
prevent leakages.
45°
7. Open the water tap.
5. When no more water flows, install the
inlet hose and the drain hose again.
NOTE
Make sure that the temperature is
more than 0 °C before you use the
appliance again.
25
TROUBLESHOOTING9.
9.1 Possible Failures
Certain problems are due to lack of simple
maintenance or oversights, which can be
solved easily without calling out an engineer.
Before contacting your local Service Centre,
please carry out the checks listed below.
Once the problem has been eliminated, press
the Start/Pause button to restart the program.
If after all checks, the problem persists,
contact your local Service Centre.
WARNING! Deactivate the appliance
before you do the checks.
Malfunction Possible cause => Solution
The door has not been closed. (Error code: ) => Close the
door firmly.
The plug is not properly inserted in the power socket. => Insert the
plug into the power socket.
The washing
machine does
not start:
The machine
does not fill the
water:
The machine fills
then empties
immediately:
There is no power at the socket. => Please check your domestic
electrical installation.
The Start/Pause touchpad has not been pressed. => Press the
Start/Pause touchpad.
The “Delay End” has been selected. => If the laundry are to be
washed immediately, cancel the “Delay End”.
The Main supply is unstable. (If appears in the display.) =>
Wait until the main supply is stable. Appliance will start
automatically.
The water tap is closed. (Error code: ) => Open the water tap.
The inlet hose is squashed or kinked. (Error code: ) => Check
the inlet hose connection.
The filter in the inlet hose is blocked. (Error code: ) => Clean
the water inlet hose filter.
The door is not properly closed. (Error code: ) => Close the
door firmly.
The end of the drain hose is too low. (Error code: ) => Refer to
relevant paragraph in “water drainage” section.
Alarm Code:
The appliance does not fill with
water properly.
The appliance does not drain
the water.
The appliance door is open or
not closed correctly. Please
check the door!
The mains supply is unstable.
Wait until the mains supply is
stable.
No communication between
electronic elements of the
appliance. Switch off and
switch on again.
26 www.electrolux.com
Malfunction Possible cause => Solution
The drain hose is squashed or kinked. (Error code: ) => Check
the drain hose connection.
The machine
does not empty
and/or does
not spin:
The drain pump is clogged. (Error code: ) => Clean the drain
filter.
The option “Rinse Hold” has been selected. => Press Start/Pause
touchpad to drain the water or select spin program.
The laundry is not evenly distributed in the drum. => Pause the
machine and redistribute laundry manually.
Too much detergent or unsuitable detergent (creates too much foam)
has been used. => Reduce detergent quantity and use correct type of
detergent (refer page 19).
There is water
on the floor:
Check whether there are any leaks from one of the inlet hose fittings.
It is not always easy to see this as the water runs down the hose;
check to see if it is damp. => Check the water inlet hose connection.
The drain hose is damaged. => Call Service.
Too little detergent or unsuitable detergent has been used. =>
Increase detergent quantity or use different detergent (refer page 19).
Unsatisfactory
washing
results:
Stubborn stains have not been treated prior to washing. => Use
commercial products to treat the stubborn stains.
The correct temperature was not selected. => Check if you have
selected the correct temperature.
Excessive laundry load. => Reduce load.
The program is still running. => Wait until the end of cycle.
There is water in the drum. => You must drain the water to open the
The door will
not open:
door (refer “Opening The Door” on page 16).
This problem may be caused by a failure of the appliance. =>
Contact Service. If you need to open the door, please read carefully
“Emergency door opening” on next page.
The transit bolts and packing have not been removed. => Check the
correct installation of the appliance.
The support feet have not been adjusted. => Check the correct
levelling of the appliance.
The machine
vibrates or is
noisy:
The laundry is not evenly distributed in the drum. => Pause the
machine and redistribute laundry manually.
There is very little laundry in the drum. => Load more laundry.
Cycle time
longer than
displayed:
Unstable floors eg. wooden floors. => Refer to relevant paragraph in
“Positioning” section.
Detergent over dose. => Reduce the detergent quantity or use another
one. (Refer page 19 “Detergents Type And Quantity Of Detergent”).
Machine unbalance. => Redistribute laundry manually in the drum and
start the spin phase again.
Malfunction Possible cause => Solution
The cycle is
shorter than the
time displayed.
Spinning starts
late or the
machine does
not spin:
The machine
makes an
unusual noise:
The appliance calculated a new time according to the laundry load.
The electronic unbalance detection device has cut in because the
laundry is not evenly distributed in the drum. The laundry is redistributed
by reverse rotation of the drum.
This may happen several times before the unbalance disappears and
normal spinning can resume. If, after 10 minutes, the laundry is still not
evenly distributed in the drum, the machine will not spin. In this case,
redistribute the load manually and select the spin program.
=> Pause the machine and redistribute laundry manually.
Machine not installed properly. => Make sure the levelling of the
appliance is correct. Refer to “Installation”.
Transit bolts or packaging not removed. => Make sure that the
packaging and/or the transit bolts are removed. Refer to “Unpacking”.
The load may be too small. => Add more laundry in the drum.
27
No water is
visible in the
drum:
Machines based on modern technology operate very economically using
very little water without affecting performance.
9.2 Emergency Door Opening
In case of power failure or appliance failure the appliance door remains locked. The wash
program continues when power is restored. If the door remains locked in case of failure, it is
possible to open it using the emergency unlock feature.
Before opening the door:
WARNING!
Make sure that the water temperature and the laundry are not hot. Wait till they
cool down if necessary.
WARNING!
Make sure that the drum is not rotating. Wait till the drum stops rotating if
necessary.
WARNING!
Make sure that the water level inside the drum is not too high. If necessary perform
an Emergency Drain (see page 24).
28 www.electrolux.com
To open the door proceed as follows:
1. Turn the program selector dial to “Off”
switch the appliance off.
2. Disconnect the mains plug from the
mains socket.
3. Open the filter flap.
4. While pulling the emergency unlock
strap (red strap) downward pull the
door handle to open the door.
TECHNICAL DATA10.
Dimensions
(Height / Width / Depth)
Power supply (Voltage / Frequency)
Total power absorbed
Minimum fuse protection 10 A
Water supply pressure (Maximum / Minimum)
Maximum dry
clothes capacity
Spin speed (Maximum / Minimum)
5. Take out the laundry.
6. Close the filter flap.
If you are unable to identify or
solve the problem, contact our
service centre.
Before telephoning, make a note of
the model, serial number and
purchase date of your machine:
the Service Centre will require this
information.
Model: EWF12853
Model: EWF12753, EWF12753E
EWF12853
Cottons
Mixed
Delicates
Daily 60
Wool
Energy Saver
Bedding
Quick 18
Spin
Rinse + Spin
Vapour Refresh
85 X 60 X 66.9 cm
85 X 60 X 58.5 cm
220-240 V / 50 Hz
2100 W
0.8 MPa / 0.05 MPa
EWF12753
EWF12753E
8.5 Kg
4 Kg
4 Kg
5.5 Kg
2 Kg
8.5 Kg
3 Kg
1.5 Kg
8.5 Kg
8.5 Kg
1.5 Kg
1200 rpm / 400 rpm
7.5 Kg
3.5 Kg
3.5 Kg
3.5 Kg
2 Kg
7.5 Kg
3 Kg
1.5 Kg
7.5 Kg
7.5 Kg
1.5 Kg
INSTALLATION11.
11.1 Unpacking
CAUTION!
All transit bolts and packing must be
removed before using the appliance.
You are advised to keep all transit
devices so that they can be refitted if
the machine ever has to be
transported again.
Use gloves. Remove the external film.
1.
If necessary, use a cutter.
2.
Remove the cardboard top.
Remove the polystyrene packaging
3.
materials.
Remove the plastic bag which cover
4.
the machine.
Put one of the polystyrene packaging
6.
elements on the floor behind the
appliance. Carefully put down the
appliance with the rear side on it.
Make sure not to damage the hoses.
7.
Remove the polystyrene base.
Pull up the appliance in vertical
8.
position.
29
Open the door. Remove the polysty-
5.
rene piece from the door seal and all
the items from the drum.
1
9.
Remove the power supply cable and
the drain and inlet hoses from the
hose holders (A) on the rear of the
appliance.
2
30 www.electrolux.com
Remove the three transit bolts. Use
10.
the key supplied with the appliance.
11.
Pull out the plastic spacers.
11.2 Positioning
It is important that your washing
machine stands firm and leveled
on the floor to ensure correct
operation. The appliance must not
A
be installed behind a lockable
door, a sliding door or a door with
a hinge on the opposite side to
avoid restricting the washing
machine door.
Use a spirit level on the top and
side of the washing machine to
check the levels.
Put the plastic caps in the holes.
12.
You can find these caps in the user
manual bag.
1
2
3
If you do not have a spirit level, as a
guide use the edge of a door frame,
cupboard or bench to check that the
washing machine is leveled.
Loosen or tighten the feet to adjust
the level. A correct adjustment of the
appliance level prevents vibration,
noise and the movement of the
appliance when in operation.
31
When the washing machine is
levelled, try to rock it from corner to
corner. If it does rock, adjust the
legs again until it is levelled and
does not rock.
Never place cardboard, wood or
similar materials under the
machine to compensate for any
unevenness in the floor. Install the
machine on a flat hard floor. Make
sure that air circulation around the
machine is not impeded by carpets,
rugs etc.
Check that the machine does not
touch the wall or cupboard units.
11.3 Water Inlet
Connect the water inlet hose to a
tap with 3/4” BSP thread.
Use the hose supplied with the
washing machine. DO NOT USE
OLD HOSES.
The other end of the inlet hose
which connects to the machine can
be turned in any direction.
Simply loosen the fitting, rotate the
hose and retighten the fitting,
making sure there are no water
leaks.
The inlet hose must not be
lengthened. If it is too short and
you do not wish to move the tap,
you will have to purchase a new,
longer hose specially designed for
this type of use.
11.4 Water Drainage
The end of the drain hose can be
positioned in three ways:
Hooked over the edge of a sink
using the plastic hose guide
supplied with the machine.
In this case, make sure the end
cannot come unhooked when
the machine is emptying.
This could be done by tying it to
the tap with a piece of string or
attaching it to the wall.
In a sink drain pipe branch. This
branch must be above the trap
so that the bend is at least 60 cm
above the ground.
Directly into a drain pipe at a
height of not less than 60 cm
and not more than 90 cm.
The end of the drain hose must
always be ventilated, i.e. the
inside diameter of the drain pipe
must be larger than the outside
diameter of the drain hose.
The drain hose must not be
kinked. Run it along the floor;
only the part near the drainage
point must be raised.
32 www.electrolux.com
For the correct functioning of the
machine the drain hose must
remain hooked on the proper
support piece situated on the top
part of back side of the appliance.
90 cm
60 cm
11.5 Electrical Connection
This machine is designed to
operate on a 220-240 V,
single-phase, 50 Hz supply.
“An incorrect power supply may
void your warranty.”
Check that your domestic electrical
installation can take the maximum
load required (2.1 kW), also taking
into account any other appliances
in use.
CAUTION!
Connect the machine to
an earthed socket outlet.
The manufacturer declines any
responsibility for damage or injury
through failure to comply with the
above safety precaution.
Should the appliance power supply
cable need to be replaced, this
shall be carried out by our Service
Centre.
When the appliance is installed the
power supply cable must be easily
accessible.
If this appliance is supplied from a
cord extension set or electrical
portable outlet device, the cord
extension set or electrical portable
device must be positioned so that
it is not subject to splashing or
ingress of moisture.
33
ENVIRONMENT CONCERNS12.
12.1 Packaging Materials
The materials marked with the
symbol are recyclable.
>PE<=polyethylene
>PS<=polystyrene
>PP<=polypropylene
This means that they can be recycled by
disposing of them properly in appropriate
collection containers.
12.2 Old Machine
Use authorised disposal sites for your
old appliance. Help to keep your country
tidy!
The symbol on the product or on its
packaging indicates that this product
may not be treated as household waste.
Instead it shall be handed over to the
applicable collection point for the
recycling of electrical and electronic
equipment.
By ensuring this product is disposed of
correctly, you will help prevent potential
negative consequences for the
environment and human health, which
could otherwise be caused by
inappropriate waste handling of this
product.
For more detailed information about
recycling of this product, please contact
your local city office, your household
waste disposal service or the shop
where you purchased the product.
12.3 Ecological Hints
To save water, energy and to help
protect the environment, we recommend
that you follow these tips:
Normally soiled laundry may be
washed without prewashing in order
to save detergent, water and time
(the environment is protected too!).
The machine works more economically
if it is fully loaded.
With adequate pre-treatment, stains
and limited soiling can be removed;
the laundry can then be washed at a
lower temperature.
Measure out detergent according to
the water hardness, the degree of
soiling and the quantity of laundry
being washed.
34 www.electrolux.com
NOTE
Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: WASHING MACHINE, WASHER/DRYER
This document sets out the terms and conditions of the product
warranties for Electrolux Appliances. It is an important document.
Please keep it with your proof of purchase documents in a safe place
for future reference should you require service for your Appliance.
1. In this warranty
(a) ‘acceptable quality’ as referred to in clause 10 of this warranty has
the same meaning referred to in the ACL;
(b) ‘ACL’ means Schedule 2 to the Competition and Comsumer Act 2010;
(c) ‘Appliance’ means any Electrolux product purchased by you and
accompanied by this document;
(d) ‘ASC’ means Electrolux’ authorised serviced centres;
(e) ‘Electrolux’ means Electrolux Home Products Pty Ltd of 163
O’Riordan Street, Mascot NSW 2020, ABN 51 004 762 341 in
respect of Appliances purchased in Australia and Electrolux (NZ)
Limited of 3-5 Niall Burgess Road, Mount Wellington, in respect
of Appliances purchased in New Zealand;
(f) ‘major failure’ as referred to in clause 10 of this warranty has the
same meaning referred to in the ACL and includes a situation when
an Appliance cannot be repaired or it is un-economic for Electrolux,
at its discretion, to repair an Appliance during the Warranty Period;
(g) ‘Warranty Period’ means the Appliance is warranted against
manufacturing defects in Australia and New Zealand for 24 months
with an additional 96 months parts only warranty for the Appliance’s
inverter motor , if applicable (for appliances purchased after 1st January
2015), following the date of original purchase of the Appliance;
(h) ‘you’ means the purchaser of the Appliance not having purchased
the Appliance for re-sale, and ‘your’ has a corresponding meaning.
2. This warranty only applies to Appliances, purchased and used in
Australia or New Zealand and is in addition to (and does not exclude,
restrict, or modify in any way) any non-excludable statutory warranties in
Australia or New Zealand and are used in normal domestic applications.
3. During the Warranty Period Electrolux or its ASC will, at no extra charge
if your Appliance is readily accessible for service, without special
equipment and subject to these terms and conditions, repair or replace
any parts which it considers to be defective. Electrolux or its ASC may
use remanufactured parts to repair your Appliance. You agree that
any replaced Appliances or parts become the property of Electrolux.
This warranty does not apply to light globes, batteries, lters or similar
perishable parts.
4. Parts and Appliances not supplied by Electrolux are not covered by
this warranty.
5. To the extent permitted by law, you will bear the cost of transportation,
travel and delivery of the Appliance to and from Electrolux or its ASC. If
you reside outside of the service area, you will bear the cost of:
(a) travel of an authorised representative;
(b) transportation and delivery of the Appliance to and from Electrolux or
its ASC,
In all instances, unless the Appliance is transported by Electrolux or an
Electrolux authorised representative, the Appliance is transported at the
owner’s cost and risk while in transit to and from Electrolux or its ASC.
6. Proof of purchase is required before you can make a claim under
this warranty.
7. You may not make a claim under this warranty unless the defect claimed
is due to faulty or defective parts or workmanship. Electrolux is not liable
in the following situations (which are not exhaustive):
(a) the Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation
(viii) failure to comply with any additional instructions supplied with the
Appliance;
(b) the Appliance is modied without authority from Electrolux in writing;
(c) the Appliance’s serial number or warranty seal has been removed
or defaced;
(d) the Appliance was serviced or repaired by anyone other than
Electrolux, an authorised repairer or ASC.
8. This warranty, the contract to which it relates and the relationship
between you and Electrolux are governed by the law applicable where
the Appliance was purchased. Where the Appliance was purchased in
New Zealand for commercial purposes the Consumer Guarantee Act
does not apply.
9. To the extent permitted by law and subject to your non-excludable
statutory rights and warranties, Electrolux excludes all warranties and
liabilities (other than as contained in this document) including liability for
any loss or damage whether direct or indirect arising from your purchase,
use or non use of the Appliance.
10. For Appliances and services provided by Electrolux in Australia,
the Appliances come with a guarantee by Electrolux that cannot be
excluded under the ACL. You are entitled to a replacement or refund
for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the Appliance
repaired or replaced if the Appliance fails to be of acceptable quality and
the failure does not amount to a major failure.
The benets to you given by this warranty are in addition to your other
rights and remedies under a law in relation to the Appliances or services
to which the warranty relates.
11. At all times during the Warranty Period, Electrolux shall, at its discretion,
determine whether repair, replacement or refund will apply if an
Appliance has a valid warranty claim applicable to it.
12. For Appliances and services provided by Electrolux in New Zealand,
the Appliances come with a guarantee by Electrolux pursuant to the
provisions of the Consumer Guarantees Act, the Sale of Goods Act and
the Fair Trading Act.
13. To enquire about claiming under this warranty, please follow these steps:
(a) carefully check the operating instructions, user manual and the terms
of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (eg an invoice) available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim, Electrolux and its ASC
may exchange information in relation to you to enable Electrolux to meet
its obligations under this warranty.
Before calling for service, please ensure that the steps listed in clause 13 above have been followed.
FOR SERVICE
or to nd the address of your nearest
state service centre in Australia
PLEASE CALL 13 13 49
For the cost of a local call (Australia only)
FOR SERVICE
or to nd the address of your nearest
authorised service centre in New Zealand
FREE CALL 0800 10 66 10
(New Zealand only)
GWM_Warr_Sep15
Important Notice
SERVICE AUSTRALIA
ELECTROLUX HOME PRODUCTS
electrolux.com.au
SERVICE NEW ZEALAND
ELECTROLUX (NZ) Limited
electrolux.co.nz
FOR SPARE PARTS
or to nd the address of your nearest
state spare parts centre in Australia
PLEASE CALL 13 13 50
For the cost of a local call (Australia only)
FOR SPARE PARTS
or to nd the address of your nearest
state spare parts centre in New Zealand
FREE CALL 0800 10 66 20
(New Zealand only)
www.electrolux.com
G0011702-002-A00973024
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