Electrolux EI23BC32SS1, EW28BS87SS3, EW28BS87SS1, EW28BS87SS0, EW23BC87SS7 Owner’s Manual
...
EN FRENCH DOOR BOTTOM
FREEZER/REFRIGERATOR
FR RÉFRIGÉRATEUR À PORTES
FRANÇAISES/CONGÉLATEUR EN BAS
ES REFRIGERADOR CON CONGELA-
DOR INFERIOR DE PUERTA DOBLE
USE AND CARE GUIDE
GUIDE D’UTILISATION ET D’ENTRETIEN
GUIA DE USO Y CUIDADO
A05947703 May 2018
2
Finding Information
Please read and save this
guide
Thank you for choosing Electrolux, our
new premium brand in home appliances.
This Use & Care Guide is part of our
commitment to customer satisfaction and
product quality throughout the service life
of your new appliance.
Keep a record for quick
reference
Purchase date
Electrolux model number
Electrolux serial number
NOTE
Registering your product with Electrolux
enhances our ability to serve you. You can
register online at
www.electroluxappliances.com or by sending
your Product Registration Card in the mail.
Questions?
For toll-free telephone support in the U.S.
and Canada: 1-877-4ELECTROLUX
(1-877-435-3287)
For online support and product information
visit http://www.electroluxappliances.com
Table of contents
Finding Information ................................. 2
Safety ..................................................... 3
Feature Overview .................................... 5
Installation .............................................. 6
Removing the Doors ............................. 11
Installing Door Handles ......................... 15
Connecting the Water Supply ............... 16
Controls ................................................ 18
Dispenser Model -
Automatic Ice Maker/Water Dispenser ..... 25
Automatic Ice Maker - Freezer .............. 28
Storage Features .................................. 30
Storing Food and Saving Energy .......... 34
Normal Operating Sounds .................... 35
Changing the Water and Air Filters ........ 36
Care and Cleaning ................................ 38
Solutions to Common Problems ........... 40
Warranty ............................................... 45
Installation Checklist
Doors
Handles are secure and tight
Door seals completely to cabinet on
all sides
Leveling
Refrigerator is level side-to-side and
slightly elevated in front to assist
with door and drawer closing (front
should be higher than back)
Toe grille is properly attached to
refrigerator
Cabinet is setting solid on all corners
Electrical Power
House power turned on
Refrigerator plugged in
Ice Maker
House water supply connected to
refrigerator
No water leaks present at all
connections - recheck in 24 hours
Ice maker is turned ON
Ice & water dispenser operates correctly
Final Checks
Shipping material removed
Fresh food and freezer temperatures set
Crisper humidity controls set
Registration card sent in
Important safety instructions
Safety
3
Safety Precautions
Do not attempt to install or operate your unit
until you have read the safety precautions
in this manual. Safety items throughout this
manual are labeled with a Danger, Warning,
or Caution based on the risk type.
Definitions
This is the safety alert symbol. It is
used to alert you to potential personal
injury hazards. Obey all safety messages
that follow this symbol to avoid possible
injury or death.
DANGER
DANGER indicates an imminently hazardous
situation which, if not avoided, will result in
death or serious injury.
WARNING
WARNING indicates a potentially
hazardous situation which, if not
avoided, could result in death or serious
injury.
CAUTION
CAUTION indicates a potentially
hazardous situation which, if not
avoided, may result in minor or
moderate injury.
IMPORTANT
Indicates installation, operation, or
maintenance information which is
important but not hazard-related.
General Safety
WARNING
• Do not operate the refrigerator in the
presence of explosive fumes.
• Avoid contact with any moving parts
of the automatic ice maker.
• Remove all staples from the carton to
avoid injury. Staples can also damage
finishes if they come in contact with
other appliances or furniture.
Child Safety
Packing Materials:
• Packing cartons covered with rugs,
bedspreads, plastic sheets, or stretch
wrap may become airtight chambers
and can quickly cause suffocation.
• Destroy or recycle the product’s carton,
plastic bags, and any other exterior
wrapping material immediately after
the refrigerator is unpacked. Children
should never play with these items.
Child Entrapment and Suffocation:
• These problems are not limited to the
past. Whether junked, abandoned,
or temporarily stored (even for a few
hours), unattended refrigerators and
freezers are dangerous. Please take
the precautions listed below.
Proper Disposal of Refrigerators/
Freezers
We strongly encourage responsible
appliance recycling/disposal methods.
Check with your utility company or visit
www.energystar.gov/recycle for more
information on recycling your old refrigerator.
Before you recycle or dispose of your
old refrigerator/freezer:
• Remove the doors.
• Leave the shelves and baskets in place
so children may not easily climb inside.
• Have refrigerant and compressor oil
removed by a qualified service technician.
Please read all safety instructions before
using your new refrigerator.
• Do not store or use gasoline or other
flammable liquids near this or any
other appliance. Read product labels
for warnings regarding flammability
and other hazards.
4
Grounding type wall receptacle
Power cord with 3-prong
grounded plug
Do not, under any
circumstances,
cut, remove, or
bypass the
grounding prong.
Safety
Electrical information
WARNING
You must follow these guidelines to
ensure that your refrigerator’s safety
mechanisms are operating correctly.
• The refrigerator must be plugged into
its own dedicated 115 Volt, 60 Hz,
AC-only non-GFCI electric outlet.
The power cord of the appliance
is equipped with a three-prong
grounding plug for your protection
against electrical shock hazards.
It must be plugged directly into
a properly grounded three-prong
receptacle. The receptacle must be
installed in accordance with local
codes and ordinances. Consult a
qualified electrician. Do not use an
extension cord or adapter plug.
• If the power cord is damaged,
it should be replaced by the
manufacturer, service technician, or a
qualified person.
• Never unplug the refrigerator by pulling
on the power cord. Always grip the
plug firmly and pull straight out from
the receptacle to prevent damaging
the power cord.
• To avoid electrical shock, unplug the
refrigerator before cleaning and before
replacing a LED light.
• Performance may be affected if
the voltage varies by 10% or more.
Operating the refrigerator with
insufficient power can damage the
compressor. Such damage is not
covered under your warranty.
• Do not plug the unit into an outlet
controlled by a wall switch or pull cord
to prevent the refrigerator from being
turned off accidentally.
IMPORTANT
To turn off power to your refrigerator,
unplug the power cord from the wall
outlet.
Feature Overview
*Luxury-Design
LED LightFlipper Guide*Ice Maker*Ice Bin
Crisper Drawers
Crisper Drawers
®
Understanding features and terms
Your Electrolux refrigerator is designed for optimal convenience and storage flexibility.
The illustration below is provided to assist you with familiarizing yourself with product
features and terminology.
NOTE
*Features may vary according to model. Dispenser model shown. Model is shown
without freezer drawer cover.
5
Glass Shelves
Luxury-Glide®
*Wine Rack
(Inside PTD)
®
*Perfect TempTM
(PTD)
Drawer
or Deli Drawer
*Freezer Ice
Maker
*Removable
Ice Bin
Water Filter
Freezer Baskets
with organizers
Toe Grille
IMPORTANT
Features not included with your
refrigerator can be purchased at
www.electroluxappliances.com or by
calling 1-877-435-3287.
Air Filter
Flipper
Mullion
*Luxury-Design
Glass Shelves
Luxury-Glide
Tilt
Can Bin
®
*Wire Shelf
(inside freezer drawer)
6
Top Hinge
Cover Front
Screw
Top Hinge
Cover Rear
Screw
Lower
Hinge
Screw
Top
Hinge
Screw
Components Provided:
Tools Necessary:
Screwdriver
Wrench
Wrench
Fixed
Wrench
Allen Wrench
Installation
Required Tools
You will need the following tools:
Phillips Head
Quadrex Head
This Use & Care Guide provides general
installation and operating instructions
for your model. We recommend using a
service or kitchen contracting professional
to install your refrigerator. Use the
refrigerator only as instructed in this Use &
Care Guide. Before starting the refrigerator,
follow these important first steps.
Location
• Choose a place that is near a
grounded, non-GFCI, electrical outlet.
Do Not use an extension cord or an
adapter plug.
• If possible, place the refrigerator out
of direct sunlight and away from the
range, dishwasher, or other heat
sources.
• The refrigerator must be installed on a
floor that is level and strong enough to
support a fully loaded refrigerator.
• Consider water supply availability for
models equipped with an automatic
ice maker.
or
(OR)
OR
Adjustable
6mm
ANDAND
⅜" and ¼"
Socket
CAUTION
DO NOT install the refrigerator where
the temperature will drop below 55°F
(13°C) or rise above 110°F (43°C).
The compressor will not be able to
maintain proper temperatures inside the
refrigerator.
DO NOT block the toe grille on the lower
front of your refrigerator. Sufficient air
circulation is essential for the proper
operation of your refrigerator.
Installation
• Allow the following clearances for ease
of installation, proper air circulation,
and plumbing and electrical
connections:
Sides & Top 3/8 inch (9.5 mm)
Back 1 inch (25.4 mm)
NOTE
If your refrigerator is placed with the
door hinge against a wall, you may have
to allow additional space so the door
can be opened wider.
OR
⅜"
Installation
Toe Grille Must
7
Door opening
NOTE
The refrigerator doors are designed to
shut by themselves within a 45 degree
opening.
Your refrigerator should be positioned
to allow easy access to a counter when
removing food. For best use of refrigerator
drawers and freezer baskets, the
refrigerator should be in a position where
both can be fully opened.
CAUTION
Do Not loosen or remove these 3 hex
screws.
DO NOT
Loosen
or
Remove
These 3
Hex
Screws
To level the cabinet using the front rollers:
1 Slightly open freezer drawer if the toe
grill is installed. Lift the toe grille and
gently pull forward.
2 Make initial cabinet adjustments by
using the front roller height adjusting
screws. Use a 3/8 inch socket
wrench to turn the adjustment
screws (1 per side).
To raise: turn adjustment screw
clockwise.
To lower: turn adjustment screw
counterclockwise.
Raise
Anti-tip
Leg
Lower
3 Ensure both doors are bind-free with
their seals touching the cabinet on all
four sides and that cabinet is stable.
4 After unit is leveled, lower anti-tip leg
using a 3/8 inch socket wrench until
it firmly contacts the floor.
5 Install the toe grille by fitting into place.
Cabinet Leveling & Refrigerator Door Alignment
(if necessary)
Guidelines for final positioning of your
refrigerator:
• All four corners of the cabinet must
rest firmly on the floor.
• The front should be slightly elevated
to ensure that doors close and seal
properly.
• Doors should align with each other
and be level.
Most of these conditions can be met by
raising or lowering the adjustable front
rollers.
Fit in Slot on
Anti-tip Bracket
Screw/Washer
Assembly
(3) Retaining Clips
8
Installation
To make final door height adjustments:
Door
1. Open freezer drawer to make lower
hinge visible.
2. Insert 6mm Allen wrench into the
shaft of the lower hinge.
3. Adjust the height by turning clockwise
or counterclockwise. Turning
clockwise will lower the door. Turning
counterclockwise will raise the door.
Default setting is to the lowest height
when you receive your appliance.
To adjust the flipper mullion:
1 Loosen the screw located on the
flipper mullion hinge.
Door
Raise
2 Adjust flipper mullion height. For
proper connection with the flipper
mullion guide, there should be a
separation about the thickness of
a coin (0.060 inches, or 1.5 mm)
between the guide and flipper
mullion.
Mullion
Guide
Flipper
Mullion
Thickness
of a Coin
Adjusting Flipper Mullion Height
3 Re-tighten screw.
Installing Shelves (select models)
Your refrigerator was shipped with the
shelf hanger and glass shelves in a
shipping pack. Below are the instructions
to install and remove the shelves in your
desired locations.
1 Place top hooks of the hanger into
the desired slot, and lower straight
down until lower hooks rest on the
ladder.
2 Relock shelf by pushing the slide
mechanism away from you.
Flipper
Mullion
Flipper
Mullion
Hinge
Adjusting Flipper Mullion Screw
Screw
Installation
9
3 While holding shelf at a 45-degree angle
with the gray handle facing you, push
the shelf into the back of the hanger.
4 Gently set the shelf onto the hanger
once the back is secured by the hanger.
CAUTION
Shelves must be removed prior to
moving the refrigerator.
6 Lift the hanger directly upwards and
pull toward you to remove it from the
ladder.
Reposition the Air Seal
(select models)
1 Remove air seal by pushing seal
straight back.
2 Position the air seal towards the outside
edge of the shelf to avoid the air tower
when shelf is pushed back into place.
3 Install seal by sliding the open
channel end of the seal onto back
edge of shelf until seal sits snug on
back of shelf and flap sits at about a
10 degree angle from shelf surface.
5 Remove shelf from its locked position
by pulling the slide mechanism
toward you.
Air Seal
Air Seal
10
Installation
Shelf features (select models)
CAUTION
To avoid injury from breakage, handle
tempered glass shelves carefully.
NOTE
Features may vary according to model.
Your refrigerator includes glass shelves that are
designed to catch and hold accidental spills.
You can easily adjust shelf positions in
the fresh food compartments to suit
your needs. The shelves have mounting
brackets that attach to slotted supports at
the rear of each compartment.
To change the position of a shelf:
1 Before adjusting a shelf, remove all food.
2 Lift the front edge up and pull the shelf out.
3 Replace by inserting the mounting bracket
hooks into the desired support slots.
4 Lower the shelf and lock into position.
Reposition the Air Seal (select models)
For slide-out shelves:
1 Remove air seal by pushing down on
the flap with a downward rotation.
2 Position the air seal towards the outside
end of the shelf to avoid the air tower
when shelf is pushed back into place.
3 Install seal by sliding lower tab of seal
up into bottom rear slot of shelf with
seal at a downward angle then pulling
up on seal flap until seal sits snug on
back of shelf and flap sits at about a
10 degree angle from shelf surface.
Full Luxury-DesignTM Shelf (varies by model)
Removing the Doors
Front
Left Door
Front
Right Door
11
Getting through narrow
spaces
If your refrigerator will not fit through an
entrance area, you can remove the doors.
Check first by measuring the entrance.
To prepare for removing the doors:
1 Make sure the electrical power cord
is unplugged from the wall outlet.
2 Open the freezer drawer and remove
the toe grille (see Installation section).
3 Remove any food from the door
shelves and close the doors.
To remove the top hinge covers:
1 Remove the two screws from each
cover over the top door hinges.
2 Lift inside edge of hinge cover and tilt
back.
Rear
Cover
Screw
Ground
Screw
Top
Hinge
Water
Line
Top Hinge
Cover
Hinge
Screws
Multi-wire
Cables
Leave
Hinge
With
Door
Cover Screw
NOTE
DO NOT remove the ground screw from
hinge.
To remove the refrigerator doors
WARNING
Make sure the electrical power cord is
unplugged from the wall outlet.
1 Remove top hinge covers. Trace
lightly around the door’s top
hinges with a pencil. This makes
reinstallation easier.
2 Disconnect the harness by grasping
both sides of the connector firmly,
depress the latch and pull apart.
Rear
Cover
Screw
Top
Hinge
Ground
Screw
Cover Screw
Top Hinge
Cover
Hinge
Screws
Leave
Hinge
With
Door
12
Left Door
Right Door
Removing the Doors
3 Detach the water tube from the
connector located behind the
refrigerator, the connector releases
when you press inward on the
connector’s outer sleeve. Pull the
water tube out toward the front of the
unit.
NOTE
You will be pulling approximately five
feet of water tube from the back of the
refrigerator.
NOTE
Use care while pulling the water tube
from the unit to be sure that you do not
kink the tube.
Water
Line
Press
4 Open the refrigerator doors to a 90
degree angle and remove the two
screws from the top hinge. Lift and
remove door from lower hinge.
Top View
of
Cabinet
Top View
Cabinet
90˚
CAUTION
Be sure doors are set aside in a secure
position where they cannot fall and
cause personal injury, or damage to the
doors or handles.
5 Unscrew the three lower hinge
screws and remove the hinge.
Press
Water
Line
IMPORTANT
Open the refrigerator doors to a 90
degree angle before lifting the doors
off the bottom hinges and setting them
aside.
Lower Hinge Removal
To reinstall the refrigerator doors:
IMPORTANT
When replacing the doors on the lower
hinge, they must be installed at a 90
degree angle.
1 Replace the lower hinge screws.
2 Holding the door at a 90 degree
angle, drop the pin down into the
center hinge opening. Rotate it
slightly in either direction until the
door falls down into place.
Pin
Mechanism
(Door Bottom)
Bottom
Hinge
Opening
Doors
at 90º
3 Reinstall top hinge.
4 Insert the water line in the top left
tunnel pushing from the front to the
back of the unit.
Removing the Doors
NOTE
Upon replacement, the tube needs to be
fully inserted up to the marking line.
5 Reconnect the harnesses.
6 Replace the top hinge covers.
7 Reconnect electrical power cord to
the wall outlet.
To reset door pin:
If doors are removed at less than a 40
degree angle, the pin returns to the home
position. It can be reset by turning the
door upside and using a 5/32” Allen
wrench to rotate the left hand pin 90
degrees clockwise and the right hand pin
90 degrees counterclockwise.
Bottom of the Doors
For
LEFT DOOR,
turn pin 90˚
For
RIGHT DOOR,
turn pin 90˚
counter-
clockwise
clockwise
13
Insert
tube up
to the
marking
line
Water
Line
Press
Press
Water
Line
NOTE
When reinserting the water tube and
replacing the top hinge cover, use care
to be sure you do not kink the tube.
Once the door pins are reset, follow the
steps “To reinstall the refrigerator doors”.
14
Removing the Doors
Removing Freezer Drawer
CAUTION
Drawer is heavy. Use caution when
lifting.
1 Remove 4 hex head drawer screws.
2 Lift up drawer to remove.
DO NOT
Remove
Other
Screws
Remove
Hex Head
Drawer Screw
Replacing Freezer Drawer
1 Extend the Freezer slides from the
unit.
2 Carefully align support pin with hooks
on end of freezer slides and then
lower freezer door onto slides.
3 Replace the 4 hex head screws that
secure the slides to the door (2 on
each side) and tighten.
Pin
Hook
NOTE
To locate the pin, look inside the drawer
and the pin is next to the door liner and
the slides. Not all parts are shown in the
illustration.
DO NOT
Loosen
or
Remove
These 3
Hex
Screws
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