Electrolux EI23BC82SS3, EW23BC87SS4, EI23BC37SS4, EI23BC32SS4 Owner’s Manual
EN FRENCH DOOR BOTTOM
FREEZER/REFRIGERATOR
FR RÉFRIGÉRATEUR À PORTES
FRANÇAISES/CONGÉLATEUR EN BAS
ES REFRIGERADOR CON CONGELA-
DOR INFERIOR DE PUERTA DOBLE
USE AND CARE GUIDE
GUIDE D’UTILISATION ET D’ENTRETIEN
GUIA DE USO Y CUIDADO
A05947702 July 2017
2
Finding Information
Please read and save this
guide
Thank you for choosing Electrolux, our
new premium brand in home appliances.
This Use & Care Guide is part of our
commitment to customer satisfaction and
product quality throughout the service life
of your new appliance.
Keep a record for quick
reference
Purchase date
Electrolux model number
Electrolux serial number
NOTE
Registering your product with Electrolux
enhances our ability to serve you. You can
register online at
www.electroluxappliances.com or by sending
your Product Registration Card in the mail.
Questions?
For toll-free telephone support in the U.S.
and Canada: 1-877-4ELECTROLUX
(1-877-435-3287)
For online support and product information
visit http://www.electroluxappliances.com
Table of contents
Finding Information ................................. 2
Safety ..................................................... 3
Feature Overview .................................... 5
Installation .............................................. 6
Removing the Doors ............................. 11
Installing Door Handles ......................... 14
Connecting the Water Supply ............... 15
Controls ................................................ 17
Dispenser Model -
Automatic Ice Maker/Water Dispenser ..... 24
Automatic Ice Maker - Freezer .............. 27
Storage Features .................................. 29
Storing Food and Saving Energy .......... 33
Normal Operating Sounds .................... 34
Changing the Water and Air Filters ........ 35
Care and Cleaning ................................ 37
Solutions to Common Problems ........... 39
Warranty ............................................... 44
Installation Checklist
Doors
Handles are secure and tight
Door seals completely to cabinet on
all sides
Leveling
Refrigerator is level side-to-side and
slightly elevated in front to assist
with door and drawer closing (front
should be higher than back)
Toe grille is properly attached to
refrigerator
Cabinet is setting solid on all corners
Electrical Power
House power turned on
Refrigerator plugged in
Ice Maker
House water supply connected to
refrigerator
No water leaks present at all
connections - recheck in 24 hours
Ice maker is turned ON
Ice & water dispenser operates correctly
Final Checks
Shipping material removed
Fresh food and freezer temperatures set
Crisper humidity controls set
Registration card sent in
Important safety instructions
Safety
3
Safety Precautions
Do not attempt to install or operate your unit
until you have read the safety precautions
in this manual. Safety items throughout this
manual are labeled with a Danger, Warning,
or Caution based on the risk type.
Definitions
This is the safety alert symbol. It is
used to alert you to potential personal
injury hazards. Obey all safety messages
that follow this symbol to avoid possible
injury or death.
DANGER
DANGER indicates an imminently hazardous
situation which, if not avoided, will result in
death or serious injury.
WARNING
WARNING indicates a potentially
hazardous situation which, if not
avoided, could result in death or serious
injury.
CAUTION
CAUTION indicates a potentially
hazardous situation which, if not
avoided, may result in minor or
moderate injury.
IMPORTANT
Indicates installation, operation, or
maintenance information which is
important but not hazard-related.
General Safety
WARNING
• Do not operate the refrigerator in the
presence of explosive fumes.
• Avoid contact with any moving parts
of the automatic ice maker.
• Remove all staples from the carton to
avoid injury. Staples can also damage
finishes if they come in contact with
other appliances or furniture.
Child Safety
Packing Materials:
• Packing cartons covered with rugs,
bedspreads, plastic sheets, or stretch
wrap may become airtight chambers
and can quickly cause suffocation.
• Destroy or recycle the product’s carton,
plastic bags, and any other exterior
wrapping material immediately after
the refrigerator is unpacked. Children
should never play with these items.
Child Entrapment and Suffocation:
• These problems are not limited to the
past. Whether junked, abandoned,
or temporarily stored (even for a few
hours), unattended refrigerators and
freezers are dangerous. Please take
the precautions listed below.
Proper Disposal of Refrigerators/
Freezers
We strongly encourage responsible
appliance recycling/disposal methods.
Check with your utility company or visit
www.energystar.gov/recycle for more
information on recycling your old refrigerator.
Before you recycle or dispose of your
old refrigerator/freezer:
• Remove the doors.
• Leave the shelves and baskets in place
so children may not easily climb inside.
• Have refrigerant and compressor oil
removed by a qualified service technician.
Please read all safety instructions before
using your new refrigerator.
• Do not store or use gasoline or other
flammable liquids near this or any
other appliance. Read product labels
for warnings regarding flammability
and other hazards.
4
Grounding type wall receptacle
Power cord with 3-prong
grounded plug
Do not, under any
circumstances,
cut, remove, or
bypass the
grounding prong.
Safety
Electrical information
WARNING
You must follow these guidelines to
ensure that your refrigerator’s safety
mechanisms are operating correctly.
• The refrigerator must be plugged into
its own dedicated 115 Volt, 60 Hz,
AC-only non-GFCI electric outlet.
The power cord of the appliance
is equipped with a three-prong
grounding plug for your protection
against electrical shock hazards.
It must be plugged directly into
a properly grounded three-prong
receptacle. The receptacle must be
installed in accordance with local
codes and ordinances. Consult a
qualified electrician. Do not use an
extension cord or adapter plug.
• If the power cord is damaged,
it should be replaced by the
manufacturer, service technician, or a
qualified person.
• Never unplug the refrigerator by pulling
on the power cord. Always grip the
plug firmly and pull straight out from
the receptacle to prevent damaging
the power cord.
• To avoid electrical shock, unplug the
refrigerator before cleaning and before
replacing a LED light.
• Performance may be affected if
the voltage varies by 10% or more.
Operating the refrigerator with
insufficient power can damage the
compressor. Such damage is not
covered under your warranty.
• Do not plug the unit into an outlet
controlled by a wall switch or pull cord
to prevent the refrigerator from being
turned off accidentally.
IMPORTANT
To turn off power to your refrigerator,
unplug the power cord from the wall
outlet.
Feature Overview
*Luxury-Design
LED LightFlipper Guide*Ice Maker*Ice Bin
Crisper Drawers
Crisper Drawers
®
Understanding features and terms
Your Electrolux refrigerator is designed for optimal convenience and storage flexibility.
The illustration below is provided to assist you with familiarizing yourself with product
features and terminology.
NOTE
*Features may vary according to model. Dispenser model shown. Model is shown
without freezer drawer cover.
5
Glass Shelves
Luxury-Glide®
*Wine Rack
(Inside PTD)
®
*Perfect TempTM
(PTD)
Drawer
or Deli Drawer
*Freezer Ice
Maker
*Removable
Ice Bin
Water Filter
Freezer Baskets
with organizers
Toe Grille
IMPORTANT
Features not included with your
refrigerator can be purchased at
www.electroluxappliances.com or by
calling 1-877-435-3287.
Air Filter
Flipper
Mullion
*Luxury-Design
Glass Shelves
Luxury-Glide
Tilt
Can Bin
®
*Wire Shelf
(inside freezer drawer)
6
Top Hinge
Cover Front
Screw
Top Hinge
Cover Rear
Screw
Lower
Hinge
Screw
Top
Hinge
Screw
Components Provided:
Tools Necessary:
Screwdriver
Wrench
Wrench
Fixed
Wrench
Allen Wrench
Installation
Required Tools
You will need the following tools:
Phillips Head
Quadrex Head
This Use & Care Guide provides general
installation and operating instructions
for your model. We recommend using a
service or kitchen contracting professional
to install your refrigerator. Use the
refrigerator only as instructed in this Use &
Care Guide. Before starting the refrigerator,
follow these important first steps.
Location
• Choose a place that is near a
grounded, non-GFCI, electrical outlet.
Do Not use an extension cord or an
adapter plug.
• If possible, place the refrigerator out
of direct sunlight and away from the
range, dishwasher, or other heat
sources.
• The refrigerator must be installed on a
floor that is level and strong enough to
support a fully loaded refrigerator.
• Consider water supply availability for
models equipped with an automatic
ice maker.
or
(OR)
6mm
ANDAND
⅜" and ¼"
Socket
OR
OR
Adjustable
⅜"
CAUTION
DO NOT install the refrigerator where
the temperature will drop below 55°F
(13°C) or rise above 110°F (43°C).
The compressor will not be able to
maintain proper temperatures inside the
refrigerator.
DO NOT block the toe grille on the lower
front of your refrigerator. Sufficient air
circulation is essential for the proper
operation of your refrigerator.
Installation
• Allow the following clearances for ease
of installation, proper air circulation,
and plumbing and electrical
connections:
Sides & Top 3/8 inch (9.5 mm)
Back 1 inch (25.4 mm)
NOTE
If your refrigerator is placed with the
door hinge against a wall, you may have
to allow additional space so the door
can be opened wider.
Door opening
NOTE
The refrigerator doors are designed to
shut by themselves within a 45 degree
opening.
Your refrigerator should be positioned
to allow easy access to a counter when
removing food. For best use of refrigerator
drawers and freezer baskets, the
refrigerator should be in a position where
both can be fully opened.
Installation
Toe Grille Must
7
CAUTION
Do Not loosen or remove these 3 hex
screws.
DO NOT
Loosen
or
Remove
These 3
Hex
Screws
Cabinet Leveling & Refrigerator Door Alignment
(if necessary)
Guidelines for final positioning of your
refrigerator:
• All four corners of the cabinet must
rest firmly on the floor.
• The front should be slightly elevated
to ensure that doors close and seal
properly.
• Doors should align with each other
and be level.
Most of these conditions can be met by
raising or lowering the adjustable front rollers.
To level the cabinet using the front rollers:
1 Slightly open freezer drawer if the toe
grill is installed. Lift the toe grille and
gently pull forward.
2 Make initial cabinet adjustments by using
the front roller height adjusting screws.
Use a 3/8 inch socket wrench to turn the
adjustment screws (1 per side).
To raise: turn adjustment screw
clockwise.
To lower: turn adjustment screw
counterclockwise.
3 Ensure both doors are bind-free with
their seals touching the cabinet on all
four sides and that cabinet is stable.
4 After unit is leveled, lower anti-tip leg
using a 3/8 inch socket wrench until
it firmly contacts the floor.
Door
Anti-tip
Leg
5 Install the toe grille by fitting into place.
Fit in Slot on
Anti-tip Bracket
Screw/Washer
Assembly
(3) Retaining Clips
To make final door height adjustments:
1. Open freezer drawer to make lower
hinge visible.
2. Insert 6mm Allen wrench into the
shaft of the lower hinge.
3. Adjust the height by turning clockwise
or counterclockwise. Turning
clockwise will lower the door. Turning
counterclockwise will raise the door.
Default setting is to the lowest height
when you receive your appliance.
Door
Raise
Lower
Raise
8
Installation
To adjust the flipper mullion:
1 Loosen the screw located on the
flipper mullion hinge.
Flipper
Mullion
Screw
Flipper
Mullion
Hinge
Adjusting Flipper Mullion Screw
2 Adjust flipper mullion height. For
proper connection with the flipper
mullion guide, there should be a
separation about the thickness of
a coin (0.060 inches, or 1.5 mm)
between the guide and flipper
mullion.
Mullion
Guide
Flipper
Mullion
Installing Shelves (select models)
Your refrigerator was shipped with the
shelf hanger and glass shelves in a
shipping pack. Below are the instructions
to install and remove the shelves in your
desired locations.
1 Place top hooks of the hanger into
the desired slot, and lower straight
down until lower hooks rest on the
ladder.
2 Relock shelf by pushing the slide
mechanism away from you.
3 While holding shelf at a 45-degree angle
with the gray handle facing you, push
the shelf into the back of the hanger.
Adjusting Flipper Mullion Height
3 Re-tighten screw.
Thickness
of a Coin
CAUTION
Shelves must be removed prior to
moving the refrigerator.
Installation
9
4 Gently set the shelf onto the hanger
once the back is secured by the hanger.
5 Remove shelf from its locked position
by pulling the slide mechanism
toward you.
Reposition the Air Seal
(select models)
1 Remove air seal by pushing seal
straight back.
2 Position the air seal towards the outside
edge of the shelf to avoid the air tower
when shelf is pushed back into place.
3 Install seal by sliding the open
channel end of the seal onto back
edge of shelf until seal sits snug on
back of shelf and flap sits at about a
10 degree angle from shelf surface.
Air Seal
Air Seal
6 Lift the hanger directly upwards and
pull toward you to remove it from the
ladder.
10
Installation
Shelf features (select models)
CAUTION
To avoid injury from breakage, handle
tempered glass shelves carefully.
NOTE
Features may vary according to model.
Your refrigerator includes glass shelves that are
designed to catch and hold accidental spills.
You can easily adjust shelf positions in
the fresh food compartments to suit
your needs. The shelves have mounting
brackets that attach to slotted supports at
the rear of each compartment.
To change the position of a shelf:
1 Before adjusting a shelf, remove all food.
2 Lift the front edge up and pull the shelf out.
3 Replace by inserting the mounting bracket
hooks into the desired support slots.
4 Lower the shelf and lock into position.
Reposition the Air Seal (select models)
For slide-out shelves:
1 Remove air seal by pushing down on
the flap with a downward rotation.
2 Position the air seal towards the outside
end of the shelf to avoid the air tower
when shelf is pushed back into place.
3 Install seal by sliding lower tab of seal
up into bottom rear slot of shelf with
seal at a downward angle then pulling
up on seal flap until seal sits snug on
back of shelf and flap sits at about a
10 degree angle from shelf surface.
Full Luxury-DesignTM Shelf (varies by model)
Removing the Doors
Hinge
Front
Front
11
Getting through narrow
spaces
If your refrigerator will not fit through an
entrance area, you can remove the doors.
Check first by measuring the entrance.
To prepare for removing the doors:
1 Make sure the electrical power cord
is unplugged from the wall outlet.
2 Open the freezer drawer and remove
the toe grille (see Installation section).
3 Remove any food from the door
shelves and close the doors.
To remove the top hinge covers:
1 Remove the two screws from each
cover over the top door hinges.
2 Lift inside edge of hinge cover and tilt back.
Rear
Cover
Screw
Ground
Screw
Top
Water
Line
Top Hinge
Cover
Hinge
Screws
Multi-wire
Cables
Leave
Hinge
With
Door
Cover Screw
To remove the refrigerator doors
1 Trace lightly around the door’s top
hinges with a pencil. This makes
reinstallation easier.
2 Disconnect the harness by grasping
both sides of the connector firmly,
depress the latch, and pull apart.
Remove the two screws from the top
hinge. Lift the door off of the bottom
hinge and set it aside.
Rear
Cover
Screw
Top
Hinge
Ground
Screw
Cover Screw
Top Hinge
Cover
Hinge
Screws
Leave
Hinge
With
Door
NOTE
DO NOT remove the ground screw from hinge.
3 Detach the water tube from the
connector located behind the
refrigerator and pull the tube back out
to the front of the unit. The connector
releases when you press inward on
the outer sleeve while pushing the
tube toward the connector then while
continuing to hold in the sleeve, pull
the tube away.
NOTE
Use care while pulling the water tube from the
unit to be sure that you do not kink the tube.
12
Removing the Doors
Press
To reinstall the refrigerator doors:
Reverse the above steps.
Press
Water
Line
Approximately
5 feet
NOTE
You will be pulling approximately five
feet of water tube from the back of the
refrigerator.
4 Unscrew the three lower hinge
screws and slide the hinge inwards.
NOTE
Upon replacement, the tube needs to be
fully inserted up to the marking line.
Insert tube
up to the
marking
line
Water
Line
Press
Press
Approximately
5 feet
NOTE
When reinserting the water tube and
replacing the top hinge cover, use care
to be sure you do not kink the tube.
Once both doors are in place, ensure they
are aligned with each other and level (Please
see the Installation section for more
details), and replace the top hinge cover.
Lower Hinge Removal
CAUTION
Be sure doors are set aside in a secure
position where they cannot fall and
cause personal injury, or damage to the
doors or handles.
Removing Freezer Drawer
CAUTION
Drawer is heavy. Use caution when
lifting.
1 Remove 4 hex head drawer screws.
2 Lift up drawer to remove.
DO NOT
Remove
Other
Screws
Remove
Hex Head
Drawer Screw
Removing the Doors
13
Replacing Freezer Drawer
1 Lower drawer back into place.
2 Replace 4 hex head drawer screws
and tighten.
DO NOT
Loosen
or
Remove
These 3
Hex
Screws
14
Installing Door Handles
Door Handle Mounting Instructions
CAUTION
Wear gloves and safety goggles. Use extreme CAUTION when installing these handles.
1. Remove handles from protective packaging.
2. Position fresh food handle end caps (A) over upper and lower pre-installed shoulder
bolts (B) that are fastened into door, ensuring the holes for the set screws are facing
towards the opposite door.
3. While holding handle firmly against door, fasten upper and lower Allen set screws
(C) with supplied Allen wrench.
NOTE
An Allen wrench is supplied in the handle packaging. When using the Allen wrench to tighten the
Allen set screws (C), it is imperative that force be applied to the longer arm of the Allen wrench to
ensure that the set screws are completely tightened so that handles are flush with doors/drawer.
4. Repeat steps 2 and 3 to install opposite handle. Ensure the holes for the set screws
are facing towards the first door.
End
Cap
End
Cap
Mounting
Refrigerator
Handles
5. Position freezer handle end caps over left and right pre-installed shoulder bolts (B) that
are fastened to the drawer, ensuring the holes for the set screws are facing down.
6. While holding handle firmly against drawer, fasten left and right Allen set screws (C)
with supplied Allen wrench.
End
Cap
End
Cap
Mounting
Freezer
End
Cap
Handle
End
Cap
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