Electrolux EHD68200P User Manual

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user manual

notice d’utilisation

gebruiksaanwijzing

Induction hob

Table de cuisson vitro-

céramique à induction

Inductiekookplaat

EHD68200P

We were thinking of you when we made this product

electrolux 3

Welcome to the world of Electrolux

Thank you for choosing a first class product from Electrolux, which hopefully will provide you with lots of pleasure in the future. The Electrolux ambition is to offer a wide variety of quality products that make your life more comfortable. You will find some examples on the cover in this manual. Please take a few minutes to study this manual so that you can take advantage of the benefits of your new machine. We promise that it will provide a superior User Experience delivering Ease-of-Mind. Good luck!

4 electrolux

Contents

Safety instructions 5 Description of the Appliance 7 Operating the appliance 10 Tips on Cooking and Frying 23 Cleaning and Care 27 What to do if … 29

Disposal 31 Installation Instructions 32 Guarantee/Customer Service 33 Service 36 Assembly 111 Rating Plate 115

he following symbols are used in this user manual:

Important information concerning your personal safety and information on how to avoid damaging the appliance.

3 General information and tips

2 Environmental information

safety instructions electrolux 5

Safety instructions

Please comply with these instructions. If you do not, any damage resulting is not covered by the warranty.

This appliance conforms with the following EU Directives:

– 73/23/EEC dated 19.02.1973 Low

Voltage Directive

– 89/336/EEC dated 03.05.1989 EMC

Directive inclusive of Amending Directive 92/31/EEC

– 93/68/EEC dated 22.07.1993 CE

Marking Directive

Correct use

• This appliance should be used only for normal domestic cooking and frying of food.

• The appliance must not be used as a work surface or as a storage surface.

• Additions or modifications to the appliance are not permitted.

• Do not place or store flammable liquids, highly inflammable materials or fusible objects (e.g. plastic film, plastic, aluminium) on or near the appliance.

Children’s safety

• Small children must be kept away from the appliance.

• Only let bigger children work on the appliance under supervision.

• To avoid small children and pets unintentionally switching the appliance on, we recommend activation of the child safety device.

General safety

• The appliance may only be installed and connected by trained, registered service engineers.

• Built-in appliances may only be used after they have built in to suitable built-in units and work surfaces that meet standards.

• In the event of faults with the appliance or damage to the glass ceramic (cracks, scratches or splits), the appliance must be switched off and disconnected from the electrical supply, to prevent the possibility of an electric shock.

• Repairs to the appliance must only be carried out by trained registered service engineers.

Safety during use

• Remove stickers and film from the glass ceramic.

• There is the risk of burns from the appliance if used carelessly.

• Cables from electrical appliances must not touch the hot surface of the appliance or hot cookware.

• Overheated fats and oils can ignite very quickly. When cooking with fat or oil (e.g. chips) do not leave the appliance unattended.

• Switch the cooking zones off after each use.

• Users with implanted pacemakers should keep their upper body at least 30 cm from induction cooking zones that are switched on.

• Risk of burns! Do not place objects made of metal, such as knives, forks, spoons and saucepan lids on the cooking surface, as they can get hot.

6 electrolux safety instructions

Safety when cleaning

• For cleaning, the appliance must be switched off and cooled down.

• For safety reasons, the cleaning of the appliance with steam jet or highpressure cleaning equipment is not permitted.

How to avoid damage to the appliance

• The glass ceramic can be damaged by objects falling onto it.

• The edge of the glass ceramic can be damaged by being knocked by the cookware.

• Cookware made of cast iron, cast aluminium or with damaged bottoms can scratch the glass ceramic if pushed across the surface.

• Objects that melt and things that boil over can burn onto the glass ceramic and should be removed straightaway.

• Do not use the cooking zones with empty cookware or without cookware.

• To avoid damaging cookware and glass ceramics, do not allow saucepans or frying pans to boil dry.

• The ventilation gap of 5mm between the worktop and front of the unit underneath it must not be covered.

description of the appliance electrolux 7

Description of the Appliance

Cooking surface layout

Induction cooking zone 2300W

with power function 3200W

Control panel

Induction cooking zone 2300W

with power function 3200W

The cooking surface is divided into four cooking zones. In each cooking zone under the glass ceramic is an induction heating element, the middle of each one being marked with a cross on the glass ceramic surface. Cookware can be placed on any of the cooking zones. But

Induction cooking zone 2300W

with power function 3200W

Control panel

Induction cooking zone 2300W

with power function 3200W

the cross must be completeely covered by the cookware. The bottom of the cookware must be from 130-210mm in diameter. Larger cookware such as a roaster, for example, can be heated on two cooking zones. If doing this, cookware must cover at least the middle of the two crosses.

8 electrolux description of the appliance

Control panel layout

Cooking zone indicators

Timer function

Timer

Timer display

Lock

Power function

On/Off with power indicator

Display

Heat setting selection

Touch Control sensor fields

The appliance is operated using Touch Control sensor fields. Functions are controlled by touching sensor fields and confirmed by displays and acoustic signals. Touch the sensor fields from above,

without covering other sensor fields.

Sensor field Function

On / Off To switch the appliance on and off

Increase settings Increasing heat setting/time

Decrease settings Decreasing heat setting/time

Timer Timer selection

Lock Locking/unlocking the control panel

Power Switching the power function on and off

Warning! Risk of burns from heat emitted. Lengthy cooking on higher settings with larger cookware on the front cooking zones can heat the sensor fields. Take care when touching sensor fields.

description of the appliance electrolux 9

Displays

Display Description

Cooking zone is switched off

Keep warm setting Keep warm setting is set

- Heat settings Heat setting is set

Automatic warm up function Automatic warm-up function is activat-

Fault Malfunction has occurred

Pan detection Cookware is unsuitable or too small or

no cookware has been placed on the cooking zone

Residual heat Cooking zone is still hot

Child safety device Lock/child safety device is engaged

Power Power function is switched on

Safety cut-out Safety cut-out has been activated

Residual heat indicator

Residual heat can be used for melting and keeping food warm.

Warning! Risk of burns from residual heat. After being switched off, the cooking zones need some time to cool down. Look at the residual heat indicator

The induction cooking zones create the heat required for cooking directly in the base of the cookware. The glass ceramic is merely heated by the residual heat of the cookware. The cooling fan switches itself on and off depending upon the temperature of the electronics.

10 electrolux operating the appliance

Operating the appliance

Use the induction cooking zones with suitable cookware.

Switching the appliance on and off

Control panel Display Pilot light

Switch on Touch for 2 seconds / lights up

Switch off Touch for 1 second / none goes out

After switching on, within approx. 10 seconds a heat setting or a function must be set, otherwise the appliance automatically switches itself off.

Setting the heat setting

Control panel Display

Increase Touch to /

Decrease Touch to

Switch off Touch and at the same time

The keep warm setting lies between and . It is used to keep food warm.

operating the appliance electrolux 11

Using the automatic warm-up function

Step Control panel Display

1. Setting the maximum setting /

2. Place to one side for a moment /

3. touch

4. touch in order to set the desired

cooking setting

All cooking zones are equipped with an automatic warm-up function. The automatic warm-up function sets the cooking zone to the highest setting for a certain period of time and then automatically switches back to the cooking setting that was originally set.

If during the automatic warm up a higher heat setting is selected, e.g. from to , the automatic warm up is adjusted.

The length of time that the automatic warm up function operates depends on the heat setting selected.

until /

after 3 seconds

Heat setting Length of the automatic warm up [min: sec]

0:10

3:10

5:50

10:10

2:00

2:30

2:50

---

12 electrolux operating the appliance

Locking/unlocking the control panel

The control panel, with the exception of the “On/Off” sensor field, can be locked at any time in order to prevent the settings being changed e.g. by wiping over the panel with a cloth.

Control panel Display

Switch on Touch (for 5 seconds)

Switch off Touch previously set heat setting

When you switch the appliance off, the locking function is automatically switched off.

operating the appliance electrolux 13

Using the child safety device

The child safety device prevents unintentional use of the appliance.

Setting the child safety device

Step Control panel Display/Signal

1. Switch on the appliance (Do not set a heat setting)

2. Touch until the signal sounds Acoustic signal

3. To uc h

Appliance switches off. The child safety device is engaged.

Releasing the child safety device

Step Control panel Display/Signal

1. Switch on the appliance

2. Touch until the signal sounds Acoustic signal

3. To uc h

Appliance switches off. The child safety device is released.

Overriding the child safety device

The child safety device can be released in this way for a single cooking session; it remains activated afterwards.

Step Control panel Display/Signal

1. Switch on the appliance

2. Touch and at the same time / acoustic signal

Until the appliance is next switched off, it can used as normal.

14 electrolux operating the appliance

Switching the power function on and off

The power function makes more power available to the induction cooking zones, e.g. to bring a large quantity of water to the boil quickly. The power function is activated for 10 minutes. After that the induction cooking zone automatically switches back to heat setting 9.

Control panel Display

Switch on Touch

Switch off Touch

Touch

If the power function has ended, the cooking zones automatically switch back to the heat setting set previously.

Power Management

The cooking zones have a maximum power available to them. If this power range is exceeded by switching on the power function, Power Management reduces the heat setting of another cooking zone. The indicator for this cooking zone changes between the heat setting set and maximum possible heat setting for 1 minute. Thereafter the actual heat setting is displayed.

operating the appliance electrolux 15

Example:

Last

Other cooking zone cooking zone switched on

set heat setting set heat set-

indicator actual

ting

P 9 5 alternating with 9 5 9 9 7 alternating with 9 7 8 8 8 8

heat setting

16 electrolux operating the appliance

Using the timer

All cooking zones can use each use one of the two timer functions at the same time.

Function Condition Outcome after the

Automatic cut-out a heat setting is set acoustic signal

Countdown timer cooking zones not in use acoustic signal

If a cooking zone is switched off, the timer function set is also switched off.

time has elapsed

00 flashes

Cooking zone switches

off

00 flashes

If a heat setting is set on this cooking zone in addition to a countdown timer, the cooking zone is switched off after the time set has elapsed.

operating the appliance electrolux 17

Selecting a cooking zone

Step Control panel Display

1. Touch once Pilot light of the first cooking

zone flashes

2. Touch once Pilot light of the second cook-

ing zone flashes

3. Touch once Pilot light of the third cooking

zone flashes

4. Touch once Pilot light of the fourth cooking

zone flashes

The heat setting indicator of the selected cooking zone goes out, as long as the timer time can be set.

If the pilot light is flashing more slowly, the heat setting indicator appears again and the heat setting can be re-set or modified.

If other timer functions are set, after a few seconds the shortest remaining time of all the timer functions is displayed and the corresponding pilot light flashes.

18 electrolux operating the appliance

Setting the time

Step Control panel field Display

1. Select cooking zone Pilot light of the cooking zone selected

flashes

2. Touch or for the

00 to 99 minutes

cooking zone selected

After a few seconds the pilot light flashes more slowly. The time is set. The time counts down.

Switching off the Timer function

Step Control panel Display

1. Select a cooking

zone

Pilot light of the selected cooking zone flashes more quickly. Remaining time is displayed

2. Touch for the cooking

The remaining time counts down to 00.

zone selected Simultaneoulsy touch

and

for the cooking

00 is displayed.

zone selected

The pilot light goes out. The Timer function for the selected cooking zone is switched off.

Changing the time

Step Control panel field Display

1. Select cooking zone Pilot light of the cooking zone selected

flashes faster The time remaining is displayed

2. Touch or for the

01 to 99 minutes

cooking zone selected

After a few seconds the pilot light flashes more slowly. The time is set. The time counts down.

operating the appliance electrolux 19

Displaying the time remaining for a cooking zone

Step Control panel field Display

1. Select cooking zone Pilot light of the cooking zone selected

flashes faster The time remaining is displayed

After a few seconds the pilot light flashes more slowly.

Switching off the acoustic signal

Step Control panel field Acoustic signal

1. To uc h Acoustic signal to acknowledge.

Acoustic signal stops.

20 electrolux operating the appliance

Cooking over two cooking zones

Large cookware can be heated with two cooking zones simultaneously. Either the two cooking zones on the left-hand side or on the right-hand side of the cooking surface are suitable for this.

1. Place cookware centrally on the two zones. The cookware must cover at least the middle of the two crosses.

2. Set the same heat setting for the two cooking zones (max. setting 8).

With different cookware there can be differences in the heat distribution. Good cooking results can be achieved with cookware with thick, flat bottoms.

operating the appliance electrolux 21

Safety cut-out

Cooking surface

• If after switching on the cooking surface, a heat setting is not set for a cooking zone within approx. 10 seconds, the cooking surface automatically switches itself off.

• If one or more sensor fields are covered by objects (a pan, cloths, etc.) for longer than approx. 10 seconds, a signal sounds and the cooking surface switches off automatically.

• If all cooking zones are switched off, the cooking surface automatically switches itself off after approx. 10 seconds.

Control panel

• When the appliance is switched off, if one or more of the sensor fields on the control panel are covered for more that 10 seconds, an acoustic signal sounds. The acoustic signal switches itself off automatically when the sensor fields are no longer covered.

Induction cooking zones

• In the event of overheating (e.g. when a pan boils dry) the cooking zone automatically switches itself off.

is displayed. Before being used

again, the cooking zone must be set to 0 and allowed to cool down.

• If cookware that is not suitable is used, flashes in the display and after 2 minutes the display for the cooking zone switches itself off.

22 electrolux operating the appliance

• If one of the cooking zones is not switched off after a certain time, or if the heat setting is not modified, the relevant cooking zone switches off automatically. is displayed. Before being used again, the cooking zone must be set to 0.

Heat setting Switches off after

v, 1 - 2 6 hours

3 - 4 5 hours

5 4 hours

6 - 9 1.5 hours

tips on cooking and frying electrolux 23

Tips on Cooking and Frying

Information on acrylamides According to the latest scientific

knowledge, intensive browning of food, especially in products containing starch, can constitute a health risk due to acrylamides. Therefore we recommend cooking at the lowest possible temperatures and not browning foods too much.

Cookware for induction cooking zones

Cookware material

Cookware material Suitable

Steel, enamelled steel yes Cast iron yes Stainless steel if appropriately labelled by the manufacturer Aluminium, copper, brass --Glass, ceramic, porcelain ---

24 electrolux tips on cooking and frying

Cookware for induction cooking zones is labelled as suitable by the manufacturer.

Suitability test

Cookware is suitable for induction cooking, if …

• ... a little water on an induction cooking zone set to heat setting 9 is heated within a short time.

• ... a magnet sticks to the bottom of the cookware.

Certain cookware can make noises when being used on induction cooking zones. These noises are not a fault in the appliance and do not affect operation in any way.

Bottom of the cookware

The bottom of the cookware should be as thick and flat as possible.

Pan size

Induction cooking zones adapt automatically to the size of the bottom of the cookware up to a certain limit. However the magnetic part of the bottom of the cookware must have a minimum diameter depending upon the size of the cooking zone. Cookware with a bottom with a diameter of less than 12cm is not suitable.

tips on cooking and frying electrolux 25

Tips on energy saving

Place cookware on the cooking zone before it is switched on.

If possible, always place a lid on the cookware.

26 electrolux tips on cooking and frying

Examples of cooking applications

The information given in the following table is for guidance only.

Heat

The power function is suitable for heating large quantities of liquid.

Cooking-

setting

1-2

2-3

3-4

4-5

6-7

7-8

process

0 Off position

Keeping

food

warm

Melting

Solidi-

fying

Simmer-

ing on low

heat

Steaming

Braising

Boiling

Gentle Frying

Heavy Frying

Boiling

Searing

Deep

frying

suitable for

Keeping cooked foods warm as required Cover

Hollandaise sauce,

melting butter, chocolate,

gelatine

Fluffy omelettes, baked eggs 10-40 mins. Cook with lid on

Simmering rice and milk-

based dishes

Heating up ready-cooked

meals

Steaming vegetables, fish

braising meat

Steaming potatoes 20-60 mins.

Cooking larger quantities of

food, stews and soups

Frying escalopes, veal cor-

don bleu, cutlets, rissoles,

sausages, liver, roux, eggs,

pancakes, doughnuts

Hash browns, loin steaks,

steaks, Flädle (pancakes for

garnishing soup)

Boiling large quantities of water, cooking pasta, searing meat (goulash,

Cooking

time

5-25 mins. Stir occasionally

25-50 mins.

20-45 mins.

60-150 mins.

Steady frying

5-15 mins.

per pan

pot roast), deep frying chips

much liquid as rice, stir

With vegetables add only

a little liquid (a few table-

Use only a little liquid, e.

g.: max.

Up to 3 l liquid plus ingre-

Add at least twice as

milk dishes part way

through cooking

750 g potatoes

Turn halfway through

Tips/Hints

spoons)

l water for

dients

cooking

cleaning and care electrolux 27

Cleaning and Care

Take care! Risk of burns from residual heat.

Warning! Sharp objects and abrasive cleaning materials will damage the appliance. Clean with water and washing up liquid.

Warning! Residues from cleaning agents will damage the appliance. Remove residues with water and washing up liquid.

Cleaning the appliance after each use

1. Wipe the appliance with a damp cloth and a little washing up liquid.

2. Rub the appliance dry using a clean cloth.

28 electrolux cleaning and care

Removing deposits

1. Place a scraper on the glass ceramic surface at an angle.

2. Remove residues by sliding the blade over the surface.

3. Wipe the appliance with a damp cloth and a little washing up liquid.

4. Rub the appliance dry using a clean cloth.

Remove

im-

Type of dirt

medi-

ately

sugar, food containing sugar yes --plastics, tin foil yes --limescale and water rings --- yes fat splashes --- yes shiny metallic discolouration --- yes

*Scrapers and cleaners for glass ceramic and

stainless steel can be purchased in specialist shops

when the appliance

has cooled down

Remove stubborn residues with a cleaner for glass ceramic or stainless steel.

Scratches or dark stains on the glass ceramic that cannot be removed do not however affect the functioning of the appliance.

using

a scraper*

cleaner for glass ce-

ramic or stainless

steel*

what to do if … electrolux 29

What to do if …

Problem Possible cause Remedy

The appliance cannot be switched on or is not operating

The residual heat indicator is not displaying anything

The automatic warm up function is not switching itself on

Sensor fields are getting hot Cookware too big or placed

Repeated acoustic signal (6x), appliance switches off

Acoustic signal sounds when appliance is switched off

Acoustic signal sounds and appliance switches itself on and then off again; after 5 seconds another acoustic signal sounds

Display changes between two heat settings

More than 10 seconds have passed since the appliance was switched on

The lock is switched on Switch off the lock (See the

The child safety device is switched on

Several sensor fields were touched at the same time

Safety cut-out has been triggered

The cooking zone was only on for a short time and is therefore not hot

There is still residual heat on the cooking zone

The highest heat setting is set The highest heat setting has

too near the controls

One or more sensor fields have been covered for longer than 10 seconds

The control panel is wholly or partly covered by objects.

The On/Off sensor field has been covered up, e.g. by a cloth

Power Management is reducing the power of this cooking zone

Power Management is active, maximum load per side reached

Switch the appliance on again.

section “Locking/unlocking the control panel”)

Deactivate child safety device (See the section “Child safety device”)

Only touch one sensor field

Remove any objects (pan, cloths, etc.) that are lying on the control panel. Switch the appliance on again

If the cooking zone is supposed to be hot, call the Customer Service Department.

Let the cooking zone cool down

the same power as the automatic warm up function

Place cookware in the middle on one of the four cooking zoznes. Place large cookware on the back cooking zones in preference.

Uncover sensor field

Remove objects.

Do not place any objects on the control panel

See the section “ Switching the power function on and off”

Use cooking zones on other side

30 electrolux what to do if …

Problem Possible cause Remedy

flashes Unsuitable cookware Use suitable cookware

is lit Overheating protection for the

and number are displayed Electronics fault Disconnect the appliance from

If you are unable to remedy the problem by following the above suggestions, please contact your dealer or the Customer Care Department.

No cookware on the cooking zone

Diameter of the base of the cookware is too small for the cooking zone

Cookware not completely covering cross

cooking zone has been triggered

Safety cut-out has been triggered

Put cookware on zone

Use suitable cookware (min. 120 mm)

Place cookware centrally over the cross

Switch off the cooking zone. Switch the cooking zone on again

the electrical supply for a few minutes (Take the fuse out of the house’s wiring system) If after switching on again, is displayed again, call the customer service department

Warning! Repairs to the appliance are only to be carried out by qualified service engineers. Considerable danger to the user may result from improper repairs.

If the appliance has been wrongly operated, the visit from the customer service technician or dealer may not take place free of charge, even during the warranty period.

disposal electrolux 31

Disposal

Packaging material The packaging materials are envi-

ronmentally friendly and can be recycled. The plastic components are identified by markings, e.g. >PE<, >PS<, etc. Please dispose of the packaging materials in the appropriate container at the community waste disposal facilities.

Old appliance

The symbol its packaging indicates that this product may not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

W on the product or on

32 electrolux installation instructions

Installation Instructions

Safety instructions

The laws, ordinances, directives and standards in force in the country of use are to be followed (safety regulations, proper recycling in accordance with the regulations, etc.) Installation may only be carried out by a qualified electrician. The minimum distances to other appliances and units are to be observed. Anti-shock protection must be provided by the installation, for example drawers may only be installed with a protective floor directly underneath the appliance. The cut surfaces of the worktop are to be protected against moisture using a suitable sealant. The sealant seals the appliance to the work top with no gap. When building in, protect the underside of the appliance from steam and moisture, e.g. from a dishwasher or oven. Avoid installing the appliance next to doors and under windows. Otherwise hot cookware may be knocked off the rings when doors and windows are opened.

WARNING! Risk of injury from electrical current.

• The electrical mains terminal is live.

• Make electrical mains terminal free of

voltage.

• Observe connection schematic.

• Observe electrical safety rules.

• Ensure anti-shock protection

through correct installation by a qualified electrician.

• The appliance must be connected to the electrical supply by a qualified electrician.

IMPORTANT! Risk of injury from electrical current.

Loose and inappropriate plug and socket connections can make the terminal overheat.

• Have the clamping joints correctly installed by a qualified electrician.

• Use strain relief clamp on cable.

• In the event of single-phase or two-

phase connection, the appropriate mains cable of type H05BB-F Tmax 90°C(or higher) must be used.

• If this appliance’s mains cable is damaged, it must be replaced by a special cable (type H05BB-F Tmax 90°C; or higher). The latter is available from the Customer Care Department.

A device must be provided in the electrical installation which allows the appliance to be disconnected from the mains at all poles with a contact opening width of at least 3 mm. Suitable isolation devices include line protecting cut-outs, fuses (screw type fuses are to be removed from the holder), earth leakage trips and contactors.

Sticking on the seal

• Clean the worktop around the cutout area.

• Stick the single-sided adhesive sealing tape provided on the underside of the hob around the outside edge ensuring that it is not stretched. The two ends of the tape should join in the middle of one side. After trimming the tape (allow it to overlap by 2-3 mm), press the two ends together.

guarantee/customer service electrolux 33

Guarantee/Customer Service

Belgium

DECLARATION OF GUARANTEE TERMS. Our appliances are produced with the greatest of care. However, a defect may still occur. Our consumer services department will repair this upon request, either during or after the guarantee period. The service life of the appliance will not, however, be reduced as a result. This declaration of guarantee terms is based on European Union Directive 99/44/EC and the provisions of the Civil Code. The statutory rights that the consumer has under this legislation are not affected by this declaration of guarantee terms. This declaration does not affect the vendor's statutory warranty to the end user. The appliance is guaranteed within the context of and in adherence with the following terms:

In accordance with provisions laid down in paragraphs 2 to 15, we will remedy free of charge any defect that occurs within 24 months from the date the appliance is delivered to the first end user. These guarantee terms do not apply in the event of use for professional or equivalent purposes.

Performing the guarantee means that the appliance is returned to the condition it was in before the defect occurred. Defective parts are replaced or repaired. Parts replaced free of charge become our property.

So as to avoid more severe damage, the defect must be brought to our attention immediately.

Applying the guarantee is subject to the consumer providing proof of purchase showing the purchase and/or delivery date.

The guarantee will not apply if damage caused to delicate parts, such as glass (vitreous ceramic), synthetic materials and rubber, is the result of inappropriate use.

The guarantee cannot be called on for minor faults that do not affect the value or the overall reliability of the appliance.

The statutory warranty does not apply when defects are caused by:

–

a chemical or electrochemical reaction caused by water,

–

abnormal environmental conditions in general,

–

unsuitable operating conditions,

–

contact with harsh substances.

The guarantee does not apply to defects due to transport which have occurred outside of our responsibility. Nor will the guarantee cover those caused by inadequate installation or assembly, lack of maintenance or failure to respect the assembly instructions or directions for use.

Defects that result from repairs or measures carried out by people who are not qualified or expert or defects that result from the addition of non-original accessories or spare parts are not covered by the guarantee.

10.

Appliances that are easy to transport may be delivered or sent to the consumer services department. Home repairs are only anticipated for bulky appliances or built-in appliances.

11.

If the appliances are built-in, built-under, fixed or suspended in such a way that removing and replacing them in the place where they are fitted takes more than half an hour, the costs that result therefrom will be charged for. Connected damage caused by these removal and replacement operations will be the responsibility of the user.

12.

If, during the guarantee period, repairing the same defect repeatedly is not conclusive, or if the repair costs are considered disproportionate, in agreement with the consumer, the defective appliance may be replaced with another appliance of the same value. In this event, we reserve the right to ask for a financial contribution calculated according to the length of time it has been used.

13.

A repair under guarantee does not mean that the normal guarantee period will be extended nor that a new guarantee period begins.

14.

We give a twelve month guarantee for repairs, limited to the same defect.

34 electrolux guarantee/customer service

15.

Except in the event where liability is legally imposed, this declaration of guarantee terms excludes any compensation for damage outside the appliance for which the consumer wishes to assert his rights. In the event of legally admitted liability, compensation will not exceed the pur-

chase price paid for the appliance. These guarantee terms are only valid for appliances purchased and used in Belgium. For exported appliances, the user must first make sure that they satisfy the technical conditions (e.g.: voltage, frequency, installation instructions, type of gas, etc.) for the country concerned and that they can withstand the local climatic and environmental conditions. For appliances purchased abroad, the user must first ensure that they meet the qualifications required in Belgium. Non-essential or requested adjustments are not covered by the guarantee and are not possible in all cases. Our consumer services department is always at your disposal, even after the guarantee period has expired.

Address for our consumer services department:

Belgium

Electrolux Home Products Belgium ELECTROLUX SERVICE Bergensesteenweg 719 1502 Lembeek E-mail: consumer.services@electrolux.be

Consumer services

Te l. : F ax .:

02/

363.04. 44

Luxembourg

Grand-Duché de Luxembourg ELECTROLUX HOME PRODUCTS Rue de Bitbourg. 7 L-1273 Luxembourg-Hamm

E-mail: consumer-service.luxembourg@electrolux.lu

Consumer services

Te l. : F ax . :

00 352 42 4311

02/

363.04.0 0 02/

363.04.6 0

00 352 42 431360

guarantee/customer service electrolux 35

European Guarantee

This appliance is guaranteed by Electrolux in each of the countries listed at the back of this user manual, for the period specified in the appliance guarantee or otherwise by law. If you move from one of these countries to another of the countries listed below the appliance guarantee will move with you subject to the following qualifications:

• The appliance guarantee starts from the date

• The appliance guarantee is for the same pe-

• The appliance guarantee is personal to the

• The appliance is installed and used in ac-

• The appliance is installed in accordance with

The provisions of this European Guarantee do not affect any of the rights granted to you by law.

you first purchased the appliance which will

be evidenced by production of a valid pur-

chase document issued by the seller of the

appliance.

riod and to the same extent for labour and

parts as exists in your new country of resi-

dence for this particular model or range of

appliances.

original purchaser of the appliance and can-

not be transferred to another user.

cordance with instructions issued by Elec-

trolux and is only used within the home, i.e. is

not used for commercial purposes.

all relevant regulations in force within your

new country of residence.

36 electrolux service

Service

In the event of technical faults, please first check whether you can remedy the problem yourself with the help of the operating instructions (section “What to do if…”).

If you were not able to remedy the problem yourself, please contact the Customer Care Department or one of our service partners.

In order to be able to assist you quickly, we require the following information:

– Model description – Product number (PNC) – Serial number (S No.)

(for numbers see rating plate)

– Type of fault – Any error messages displayed by the

appliance

– three digit letter-number combina-

tion for glass ceramic

So that you have the necessary reference numbers from your appliance at hand, we recommend that you write them in here:

Model description: ..............................

PNC: ..............................

S No: ..............................