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Guarantee/Customer Service
StandarStandar
StandarStandar
Standar
d guarantee conditionsd guarantee conditions
d guarantee conditionsd guarantee conditions
d guarantee conditions
We, Electrolux, undertake that if within
12 months of the date of the purchase
this Electrolux appliance or any part
thereof is proved to be defective by
reason only of faulty workmanship or
materials, we will, at our option repair or
replace the same FREE OF CHARGE
for labour, materials or carriage on
condition that:
• The appliance has been correctly installed and used only on the electricity supply stated on the rating plate.
• The appliance has been used for
normal domestic purposes only, and
in accordance with the manufacturer’s instructions.
• The appliance has not been ser viced, maintained, repaired, taken
apart or tampered with by any person not authorised by us.
• Electrolux Service Force Centr e must
undertake all service work under this
guarantee.
• Any appliance or defective part replaced shall become the Company’s
property.
• This guarantee is in addition to your
statutory and other legal rights.
ExclusionsExclusions
ExclusionsExclusions
Exclusions
• Damage or calls resulting from transportation, improper use or neglect,
the replacement of any light bulbs or
removable parts of glass or plastic.
• Costs incurred for calls to put right an
appliance which is improperly installed or calls to appliances outside
the United Kingdom.
• Appliances found to be in use within
a commercial environment, plus those which are subject to rental agreements.
• Products of Electr olux manufacturer
that are not marketed by Electrolux
Service and SparService and Spar
Service and SparService and Spar
Service and Spar
e Partse Parts
e Partse Parts
e Parts
In the event of your appliance requiring
service, or if you wish to purchase
spare parts, please contact your local
Service Force Centre by telephoning
0870 5 929 9290870 5 929 929
0870 5 929 9290870 5 929 929
0870 5 929 929
Your telephone call will be automatically
routed to the Service Force Centr e covering your postcode area.
For the address of your local Service
Force Centre and further information
about Service Force, please visit the
website at
wwwwww
wwwwww
www
.servicefor.servicefor
.servicefor.servicefor
.servicefor
ce.co.ukce.co.uk
ce.co.ukce.co.uk
ce.co.uk
Before calling out an engineer, please
ensure you have read the details under
the heading “Something not working”
When you contact the Service Force
Centre you will need to give the following details:
1.Your name, address and postcode.
2.Your telephone number .
3. Clear concise details of the fault.
4. The model and Serial number of the
appliance (found on the rating plate).
5.The purchase date.
Please note a valid purchase receipt or
guarantee documentation is required
for in guarantee service calls.