ELECTROLUX 6439EM User Manual

6439 E
Instruction booklet Notice d'utilisation Istruzioni per l’uso
Electric hob
Table de cuisson
électrique
elettrico
2
Welcome to the world of Electrolux
Thank you for choosing a first class product from Electrolux, which hopefully will
provide you with lots of pleasure in the future.
The Electrolux ambition is to offer a wide variety of quality products that make
your life more comfortable.
You find some examples on the cover in this manual. Please take a few minutes to study this manual so that you can take advantage
of the benefits of your new machine.
We promise that it will provide a superior User Experience delivering Ease-of-
Mind.
Good luck!
3
Description of the Hob....................................................................................... 3
Important Safety Information .............................................................................. 4
Before the First Use of the Appliance ................................................................. 6
Operation .......................................................................................................... 7
Maintenance and Cleaning .............................................................................. 10
Something Not Working? ................................................................................. 11
Service and original Spare Parts ...................................................................... 21
Declaration of guarantee terms (for Belgium only) ............................................ 22
Guarantee/Customer Service (for the United Kingdom only) .............................. 24
European Guarantee ....................................................................................... 25
For the Installer
Electrical Connections ..................................................................................... 14
Wiring Diagram................................................................................................ 17
Installation ....................................................................................................... 18
Building In ....................................................................................................... 20
For the User
Contents
Description of the Hob
1. Hob top
2. Rapid hotplate - 2000 W - 180 mm dia.
3. Rapid hotplate - 1500 W - 145 mm dia.
4. Control knobs
5. Mains On indicator light
1
2
3
3
2
5
4
4
This new appliance is easy to use.
However, make sure to read this handbook before installing and using the appliance for the first time. In this way you can obtain best performance, avoid incorrect operations, use the appliance in complete safety and respect the environment.
Important Safety Information
Installation
This hob must be installed by qualified
personnel, according to the
manufacturer’s instructions and to the
relevant British Standards.
Before carrying out any operation,
make sure the appliance is
DISCONNECTED from the power
supply.
Remove all packaging before using
the hob.
After unpacking the appliance, make
sure it is not damaged and that the
power cable is in perfect condition.
Otherwise, contact the dealer before
using the appliance.
The Manufacturer declines any liability
if the accident-prevention regulations
are not respected.
People safety
This appliance must only be used by
adults. Make sure children do not
play with the appliance or touch the
controls.
This appliance is not intended for use
by children or other persons whose
physical, sensory or mental
capabilities or lack of experience and
knowledge prevents them from using
the appliance safely without
supervision or instruction by a
responsible person to ensure that
they can use the appliance safely.
The exposed parts of this appliance
become hot during cooking and remain so for some time even after the appliance is turned off. Keep children away until the appliance has cooled.
During use
This product is designed for non-
professional home use, for cooking food. Do not use it for any other purpose.
Modifying or attempting to change the characteristics of this product is
hazardous.
Keep the appliance clean. Food residuals can create the risk of fire.
In case of faults, never try to repair the appliance on your own. Repairs
carried out by unqualified persons can cause damage and accidents. Firstly, consult this handbook. If you do not find the necessary information, contact the nearest Service Centre. Assistance for this appliance must be carried out by an authorised Technical Service Centre. Always demand the use of original spare parts.
After using the appliance, make sure all the controls are in the “CLOSED” or “OFF” position.
Do not use steam or steam appliances to clean the equipment.
English
5
When using a power outlet near this appliance, make sure the cords of any electrical appliances being used do not touch it and are far enough away from its hot parts.
Environmental information
All the materials used are environmentally friendly and
recyclable. Please make your contribution to safeguarding the environment by using the special differentiated waste collection channels.
Appliances that are no longer used or unusable are not worthless waste.
Through ecological disposal, various materials used in manufacturing your appliance can be recovered.
Find out about the possibilities of disposal from your specialised dealer
or local Council.
When disposing of an old appliance,
make it unusable,by cutting off the cable.
! The symbol on the product or on
its packaging indicates that this product may not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential nega­tive consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.
These instructions are only valid for countries whose identification symbols appear on the handbook cover and on the appliance.
Keep this instruction book for future reference and ensure it is passed on to any new owner.
This appliance is manufactured according to the following EEC directives:
2006/952006/95
2006/952006/95
2006/95 EEC -
93/6893/68
93/6893/68
93/68 EEC -
89/336 89/336
89/336 89/336
89/336 EEC -
90/39690/396
90/39690/396
90/396 EEC,
current edition.
Guide to Use the instructionsGuide to Use the instructions
Guide to Use the instructionsGuide to Use the instructions
Guide to Use the instructions
The following symbols will be found in the text to guide you throughout the Instructions:
Safety Instructions Step by step
instructions for an operation
Hints and Tips Environmental
information
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""
"
MANUFACTURER:MANUFACTURER:
MANUFACTURER:MANUFACTURER:
MANUFACTURER: ELECTROLUX HOME PRODUCTS ITALY S.p.A. Viale Bologna, 298 47100 FORLÌ (Italy)
6
Before the First Use of the Appliance
Before using the appliance re­move all packaging, including the advertising labels and any protective film.
When using the hob for the first time:
1) place on all the plates a pan filled with some water;
2) switch the plates on for about 10 minutes at “maximum” position until water inside the pans boils;
3) then, turn the control knob to “minumum” and allow the plates to run for approximately 20 minutes;
4) open a window for ventilation.
During this time, the plates may smoke a little and an unpleasant odour may be emitted. This is absolutely normal and it is caused by residues of manufacturing.
Once this operation is carried out, let
the plates to cool down, then clean them with a soft cloth soaked in warm water.
"
Fig. 1
7
Electric Hotplates (Fig. 2)
To switch on a hotplate, turn the relevant control knob anticlockwise to the required heat setting.
The control knob is numbered 1 - 3.
0 - OFF 1 - Minimum 3 - Maximum
Rapid HotplatesRapid Hotplates
Rapid HotplatesRapid Hotplates
Rapid Hotplates
The rapid hotplates are indicated by a red dot, and will heat up more quickly than a normal plate. As the red dots are painted on the plate, they may deteriorate during use and even disappear completely after a period of time. This will not affect the
performance of the hob.
It is important to note that the plate may smoke and produce a slightly unpleasant odour when used for the first time. This is quite normal and will disappear after a short while.
Electric Hotplates Control Light
The Hotplates Control Light will come on each time a cooking zone is switched on.
Operation
Fig. 2
1
2
3
0
1
2
3
0
Mains On
Indicator Light
Control Knobs
8
OFF 0
Very Gentle
To keep food warm To melt butter and chocolate.
Gentle 1 To prepare cream-sauces,
stews and milk puddings or to fry eggs.
Slow
Dried vegetables, frozen food, fruit, boiling water or milk.
Medium 2 Boiled potatoes, fresh
vegetables, pâtés, soups, broths, pancakes or fish.
High
Larger stews, meat roll, fish, omelettes, steaks.
Fast 3 Steaks, escalopes and frying.
Suggestion for the correct setting of the plates are given in the table below.
9
or leave it to cool on a switched-off hotplate. This could cause damaging condensation to form.
For faster cooking and to avoid heat dispersion, it is advisable to use flat­bottomed pots, to ensure maximum contact of the bottoms with the cooking zone.
Take care never to lean or reach over a
hot electric plate. Always point pan handles inward or over the work surface next to the hob to avoid accidentally knocking over a pan as you pass by.
Do not use the hotplate to warm the
room.
Take care when frying food in hot oil or fat, as the overheated splashes could easily ignite.
The stainless steel can become tarnished if excessively heated. Therefore prolonged cooking with potstones, earthenware pans or cast-iron plates is inadvisable. Also, do not use aluminium foil to protect the top during use.
For the correct use of the hotplates
For better efficiency of the electric hotplates and lower electricity consumption:
switch on the hotplates only after placing
the pots on them.
For cooking on the electric hotplates it
is advisable to use triple-bottom pots of
the same width as the cooking zone, or
slightly larger (Fig. 3).
Do not use wet pots on the electric hot-
plates, and do not place wet lids on the
switched off hot-plates, because the
moisture and condensate could damage
them.
If possible, place lids on the pots.
Copper or aluminium pots and pans
are not very suitable for cooking on the
electric hotplates, because they can
leave residues, stains and marks.
Likewise, meat grills in cast iron or
other alloys are not suitable for cooking
on the electric hotplates, because they
cause dangerous accumulation of heat.
Also, the rough bottom can scratch the
cooktop and the material can stain it.
Possibly choose a meat grill in stainless
steel with triple bottom.
The use of glass containers is also
inadvisable, because they usually have
very uneven bottoms. Never use plastic
containers.
Do not place unstable or deformed pots
on the hotplates because they could
tip over or spill their contents and thus
cause accidents.
Pots must not enter the control zone.
Make sure boiling liquids do not spill
onto the hotplates.
Do not leave a hotplate switched on
without a pot or with an empty pot.
Do not place a pot on a cold hotplate
Fig. 3
10
Maintenance and Cleaning
Before any maintenance or cleaning can be carried out, you must DISCONNECT the hob from the electricity supply.
This appliance cannot be cleaned with steam or with a steam cleaning machine.
The hob is best cleaned whilst it is still warm, as spillage can be removed more easily than if it is left to cool.
The Hob Top
Regularly wipe over the hob top using a soft cloth well wrung out in warm water to which a little washing up liquid has been added. Avoid the use of the following:
- household detergent and bleaches;
- impregnated pads unsuitable for
non-stick saucepans;
- steel wool pads;
- bath/sink stain removers.
Should the hob top become heavily soiled, the following products are recommended:
- For stainless steal hobs use a
proprietary stainless steel cleaner.
- For other hobs use Hob Brite or Bar
Keepers Friend.
The control knobs may be removed by carefully pulling them upward for easier cleaning.
Do not leave acid or alkaline substances (e.g. vinegar, salt, lemon juice, etc.) on the cooktop.
The Hotplates
Spills onto the actual plate should be removed using warm water and a soft brush, nylon or plastic scourer. To keep the plates looking as new, hotplate conditioner can be purchased from most hardware stores, e.g. "4 Hob" by HomeCare Products (follow the manufacturer's instruction for use).
Alternatively, wipe the plates with a drop of olive oil on a kitchen towel to avoid rust. It is important to note that the plate will smoke a little and produce a slightly unpleasant odour when next used.
Stainless steel parts: the stainless steel spill rings may become straw coloured with use. Use a proprietary stainless steel cleaner to remove this straw discolouration. This also applies to the area around the hotplates on stainless steel hobs.
Failure to clean and condition hotplates may lead to rust and corrosion forming on the surface.
Fig. 4
11
Something Not Working?
If the hob is not working correctly, please carry out the following checks before
contacting your local Service Force Centre.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a
fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.
SYMPTOM
# The plate does not heat up.
# The plate is not giving satisfactory
results.
SOLUTION
$ Check that the unit is plugged in
and the electrical supply is
switched on. $ Check the mains fuse has not
blown. $ Check the correct control knob
has been turned.
$ Check the plate is clean and dry $ Check the cooking pan is the
correct size for the plate. $ Check the cooking pan has a flat
bottom. $ Check the setting is correct for the
type of cooking.
If after all these checks, your hob still does not operate correctly, contact your local Service Force Centre.
Please note that it will be necessary to provide proof of purchase for any in­guarantee service calls.
In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.
12
Engineers technical data
Heating elements Ratings
Rapid front left Hotplate
Ø 145 mm 1500 W
Rapid back left Hotplate
Ø 180 mm 2000 W
Rapid front right Hotplate
Ø 145 mm 1500 W
Rapid back right Hotplate
Ø 180 mm 2000 W
Total rating 7000 W Voltage tension 230 V~ 50 Hz
Cut out dimensions
Width: 560 mm Depth: 480 mm
Overall dimensions
Width: 594 mm Depth: 510 mm
Instructions for the Installer
13
Important safety requirementsImportant safety requirements
Important safety requirementsImportant safety requirements
Important safety requirements (for the United Kingdom only)
This hob must be installed in accordance with the IEE Wiring Regulations (Current Edition).
Detailed recommendations are contained in the following British Standards Codes Of Practice: B.S. 6172/ B.S. 5440, Par. 2 and B.S. 6891 Current Editions.
Location (for the United Kingdom only)
This hob has been registered as a "Class X" appliance according to Fire Risk Regulations. Minimum distances detailed below must be observed. The hob may be located in a kitchen, a kitchen/diner or bed sitting room, but not in a bathroom or shower room.
Before making the cut out in the worktop ensure that there is a minimum distance of 55 mm. between the rear edge of the hob and the wall. A minimum distance of 100 mm. must be left between the side edges of the hob and any adjacent cabinets or walls.
The minimum distance combustible material can be fitted above the hob in line with the edges of the hob is 400 mm. If it is fitted below 400 mm. a space of 55 mm. must be allowed from the edges of the hob.
The minimum distance combustible material can be fitted directly above the hob is 700 mm.
INSTALLATION GUIDANCE INSTRUCTIONS
CLEARANCES REQUIRED WHEN FITTING
THE HOB WITHOUT A COOKER HOOD
ABOVE
INSTALLATION GUIDANCE INSTRUCTIONS
CLEARANCES REQUIRED WHEN FITTING
THE HOB WITH A COOKER HOOD ABOVE
700700
700700
700
14
Electrical Connections
Any electrical work required to install this hob should be carried out by a qualified electrician or competent person, in accordance with the current regulations.
THIS HOB MUST BE EARTHED.
The manufacturer declines any liability should these safety measures not be observed.
This hob is designed to be connected to a 230 V 50 Hz electrical supply.
Before switching on, make sure the electricity supply voltage is the same as that indicated on the hob rating plate. The rating plate is located on the bottom of the hob. A copy is attached on the back cover of this book.
Before carrying out the connection, make sure:
1) the limiter valve and the electrical system can take the appliance load (see the rating plate);
2) the supply system is equipped with an efficient earth connection in compliance with the current standards and regulations;
3) the outlet or omnipolar switch used for connection are easily accessible with the appliance installed.
The appliance is not equipped with
a power cable.
A cable of section adequate for the load must be installed on the equipment. The type of cable must have at least T90 temperature characteristics. It is advisable to use the following types of cables or others with similar characteristics: H05 V2V2-F. The cable has three wires. The earth wire is
yellow/green and must be approx. 2 cm longer than the phase and neutral wires (Fig. 5). Fit the cable with a plug suitable for the load and connect it to a suitable safety socket.
To connect directly to the mains, a suitable omnipolar switch complying with current standards and with a contact gap of at least 3 mm must be installed between the appliance and the electrical system.
The yellow/green earth wire must not be interrupted by the switch. The brown phase wire (coming from terminal "L" on the terminal block) must always be connected to the power supply phase.
In any case the power cable must be positioned in such a way that no part of it reaches a temperature of 50°C higher than the ambient temperature.
The cable is guided by means of clamps fixed to the side of the cabinet, in order to avoid any contact with the equipment beneath the cooktop.
The Manufacturer declines any liability if the accident-prevention regulations are not respected.
Fig. 5
NeutralNeutral
NeutralNeutral
Neutral
Earth (yellow/green)Earth (yellow/green)
Earth (yellow/green)Earth (yellow/green)
Earth (yellow/green)
15
Ensure that the hob supply cord does not come into contact with surfaces with temperatures higher than 50 deg. C.
The replacement of electric cable must be carried out exclusively by the service for­ce centre or by personnel with similar competencies, in accordance with the current regulations.
Supply Cable Specifications
Connection Min. size Cable / Fuse via Cable / flex
flex type
• Appliance 6 mm
2
PVC/PVC 30 A Control twin and Circuit earth
For Uk use only
16
Type ofType of
Type ofType of
Type of
MonophaseMonophase
MonophaseMonophase
Monophase
TriphaseTriphase
TriphaseTriphase
Triphase
Triphase YTriphase Y
Triphase YTriphase Y
Triphase Y
Biphase YBiphase Y
Biphase YBiphase Y
Biphase Y
connectionconnection
connectionconnection
connection
3f. + neutre3f. + neutre
3f. + neutre3f. + neutre
3f. + neutre
2f. + neutre2f. + neutre
2f. + neutre2f. + neutre
2f. + neutre
ConnectionConnection
ConnectionConnection
Connection cable withcable with
cable withcable with
cable with terminalterminal
terminalterminal
terminal boxbox
boxbox
box NetworkNetwork
NetworkNetwork
Network tensiontension
tensiontension
tension
230 V 230 V
230 V 230 V
230 V
~~
~~
~
230 V 3 230 V 3
230 V 3 230 V 3
230 V 3
~~
~~
~
400 V 3N 400 V 3N
400 V 3N 400 V 3N
400 V 3N
~~
~~
~
400 V 2N 400 V 2N
400 V 2N 400 V 2N
400 V 2N
~~
~~
~
HeatingHeating
HeatingHeating
Heating elementelement
elementelement
element
230 V230 V
230 V230 V
230 V
230 V230 V
230 V230 V
230 V
230 V230 V
230 V230 V
230 V
230 V230 V
230 V230 V
230 V
tensiontension
tensiontension
tension
3 X 2,5 mm3 X 2,5 mm
3 X 2,5 mm3 X 2,5 mm
3 X 2,5 mm
22
22
2
4 X 1,5 mm4 X 1,5 mm
4 X 1,5 mm4 X 1,5 mm
4 X 1,5 mm
22
22
2
5 X 1,5 mm5 X 1,5 mm
5 X 1,5 mm5 X 1,5 mm
5 X 1,5 mm
22
22
2
4 X 1,5 mm4 X 1,5 mm
4 X 1,5 mm4 X 1,5 mm
4 X 1,5 mm
22
22
2
24 A24 A
24 A24 A
24 A
13 A13 A
13 A13 A
13 A
13 A13 A
13 A13 A
13 A
13 A13 A
13 A13 A
13 A
3
2
1
21
L1
32
1
L1L3L2
32
1
L1 L2
All-electricAll-electric
All-electricAll-electric
All-electric applianceappliance
applianceappliance
appliance
4
N
4
L3
3
L2
4
N
4
N
CHOICE OF CONNECTION CABLE AND FUSE GUAGE (in Amps)
L1
PE
PE
PE PE
Electrical connection to the ter­minal box
The appliance is fitted with a five pole terminal box whose cables are predisposed for a 230 V monophase function (Fig. 6).
In case of a different voltage, carry out the connection as shown in the table "CHOICE OF CONNECTION CABLE AND FUSE GUAGE" below.
The earth wire should be connected to the terminal marked by the sign .
After having connected the wire to the terminal secure it with a cable clip.
Fig. 6
17
Wiring diagram
18
Installation
The hob must be installed according to the instructions supplied.
The hob must be installed by qualified personnelqualified personnel
qualified personnelqualified personnel
qualified personnel to the relevant rules and regulations in force.
Please, ensure that, once the hob is installed, it is easily accessible for the engineer in the event of a breakdown.
When the hob is first installed
Once the hob has been installed, it is important to remove any protective materials, which were put on in the factory.
The manufacturer will not accept liability, should the above instructions or any of the other safety instructions incorporated in this book be ignored.
Fig. 7
These cooktops are designed for fitting on modular kitchen cabinets having a depth of between 550 and 600 mm and suitable characteristics.
Fitting the Hob into the worktop
The cooktop can be installed in a cabinet having an opening of the dimensions given in Fig. 7. The opening for fitting must be at least 55 mm from the back wall. Possible right or left side walls higher than the cooktop must be at least 100 mm from the opening in the top.
Dimensions are given in mm.
19
Fig. 9
"
Carry out the building in of the hob as follows:
• place the seals supplied with the hob on the front edge of the cut out. Then, place them at 11 mm from the side edges and at 10 mm from the rear edge, as shown in the diagram, taking care that the seals meet without overlapping (Fig. 8).
• Place the hob in the cut out, taking care that it is centred.
• Fix the hob with the relevant fixing clamps, supplied with the injectors kit (see Fig. 9). When the screws have been tightened, the excess seal can be removed.
The edge of the hob forms a double seal which prevents the ingress of liquids.
Sealing
gasket
Fig. 8
20
Fig. 11
Building In
On base cabinet with door
Adequate arrangements must be ensured in the construction of the cabinet, to prevent possible contact with the overheated housing of the top during operation. The recommended solution for avoiding this problem is illustrated in Fig. 10.
The panel under the top must be easily removed to allow securing and release of the top in case of technical service intervention.
On base cabinet with oven
The compartment must have the dimensions given in Fig. 7 and must be equipped with supports for allowing efficient ventilation.
Two possible solutions for preventing overheating are described in Fig. 11 and
12.
The electrical connection of the top and that of the oven must be carried out separately, for electrical reasons and to facilitate frontal oven removal.
Wall units or extractor hoods must be at least 650 mm from the cooktop (Fig.
7).
Fig. 10
aa
aa
a) removable cabinet panel bb
bb
b) possible space useful for
connections
Fig. 12
21
Service and original spare parts
This machine, before leaving the factory, has been tested and studied by many experts and specialists, in order to give you the best results.
Any repair work which needs to be carried out should be done with the utmost care and attention.
For this reason we recommend that for any problem you contact the dealer who sold it to you, or our nearest authorized Service Centre, specifying the nature of the problem, the appliance model (Mod.), the product number (Prod. No.) and the serial number (Ser. No.) marked on the identification plate supplied in the injectors kit.
Original spareparts, certified by the product manufacturer and carrying this symbol are only available at our Service Centre and authorized spareparts shops.
22
Our appliances are produced with the greatest of care. However, a defect may still occur. Our consumer services department will repair this upon request, either during or after the guarantee period. The service life of the appliance will not, however, be reduced as a result.
This declaration of guarantee terms is based on European Union Directive 99/44/EC and the provisions of the Civil Code. The statutory rights that the consumer has under this legislation are not affected by this declaration of guarantee terms.
This declaration does not affect the vendor’s statutory warranty to the end user. The appliance is guaranteed within the context of and in adherence with the following terms:
1. In accordance with provisions laid down in paragraphs 2 to 15, we will remedy
free of charge any defect that occurs within 24 months from the date the appliance is delivered to the first end user. These guarantee terms do not apply in the event of use for professional or equivalent purposes.
2. Performing the guarantee means that the appliance is returned to the condition
it was in before the defect occurred. Defective parts are replaced or repaired. Parts replaced free of charge become our property.
3. So as to avoid more severe damage, the defect must be brought to our atten-
tion immediately.
4. Applying the guarantee is subject to the consumer providing proof of purchase
showing the purchase and/or delivery date.
5. The guarantee will not apply if damage caused to delicate parts, such as glass
(vitreous ceramic), synthetic materials and rubber, is the result of inappropriate use.
6. The guarantee cannot be called on for minor faults that do not affect the value
or the overall reliability of the appliance.
7. The statutory warranty does not apply when defects are caused by:
a chemical or electrochemical reaction caused by water,
abnormal environmental conditions in general,
unsuitable operating conditions,
contact with harsh substances.
8. The guarantee does not apply to defects due to transport which have occurred
outside of our responsibility. Nor will the guarantee cover those caused by inadequate installation or assembly, lack of maintenance or failure to respect the assembly instructions or directions for use.
9. Defects that result from repairs or measures carried out by people who are not
qualified or expert or defects that result from the addition of non-original accessories or spare parts are not covered by the guarantee.
10. Appliances that are easy to transport may be delivered or sent to the consumer
services department. Home repairs are only anticipated for bulky appliances or built-in appliances.
11. If the appliances are built-in, built-under, fixed or suspended in such a way that
removing and replacing them in the place where they are fitted takes more than
Declaration of guarantee terms (for Belgium only)Declaration of guarantee terms (for Belgium only)
Declaration of guarantee terms (for Belgium only)Declaration of guarantee terms (for Belgium only)
Declaration of guarantee terms (for Belgium only)
23
half an hour, the costs that result therefrom will be charged for. Connected damage caused by these removal and replacement operations will be the responsibility of the user.
12. If, during the guarantee period, repairing the same defect repeatedly is not con-
clusive, or if the repair costs are considered disproportionate, in agreement with the consumer, the defective appliance may be replaced with another appliance of the same value. In this event, we reserve the right to ask for a financial contribution calculated according to the length of time it has been used.
13. A repair under guarantee does not mean that the normal guarantee period will
be extended nor that a new guarantee period begins.
14. We give a twelve month guarantee for repairs, limited to the same defect.
15. Except in the event where liability is legally imposed, this declaration of
guarantee terms excludes any compensation for damage outside the appliance for which the consumer wishes to assert his rights. In the event of legally admitted liability, compensation will not exceed the purchase price paid for the appliance.
These guarantee terms are only valid for appliances purchased and used in Belgium. For exported appliances, the user must first make sure that they satisfy the technical conditions (e.g.: voltage, frequency, installation instructions, etc.) for the country concerned and that they can withstand the local climatic and environmental conditions. For appliances purchased abroad, the user must first ensure that they meet the qualifications required in Belgium. Non-essential or requested adjustments are not covered by the guarantee and are not possible in all cases.
Our consumer services department is always at your disposal, even after the guarantee period has expired.
Address for our consumer services department:
BELGIUM
Tel: Fax:
Electrolux Home Products Belgium Consumer services 02/363.04.44 02/363.04.00 ELECTROLUX SERVICE 02/363.04.60 Bergensesteenweg 719 1502 Lembeek E-mail: consumer.services@electrolux.be
GRAND-DUCHÉ DE LUXEMBOURG
ELECTROLUX HOME PRODUCTS Consumer services 00 35242431-1 0035242 431-360 Rue de Bitbourg. 7 L-1273 Luxembourg-Hamm E-mail: consumer-service.luxembourg@electrolux.lu
24
Guarantee/Customer Service (for the United Kingdom only)
Standard guarantee conditions
We, AEG-Electrolux, undertake that if within 12 months of the date of the purchase this AEG-Electrolux appliance or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:
· The appliance has been correctly installed and used only on the electricity or gas supply stated on the rating plate.
· The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer’s instructions.
· The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not authorised by us.
· Electrolux Service Force Centre must undertake all service work under this guarantee.
· Any appliance or defective part replaced shall become the Company’s property.
· This guarantee is in addition to your statutory and other legal rights.
Exclusions
· Damage or calls resulting from transportation, improper use or neg-lect, the replacement of any light bulbs or removable parts of glass or plastic.
· Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the United Kingdom.
· Appliances found to be in use within a commercial environment, plus those which are subject to rental agreements.
· Products of Electrolux manufacturer that are not marketed by Electrolux.
Service and Spare Parts
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Service Force Centre by telephoning
0870 5 929 929
Your telephone call will be automatically routed to the Service Force Centre covering your postcode area. For the address of your local Service Force Centre and further information about Service Force, please visit the website at
www.serviceforce.co.uk
Before calling out an engineer, please ensure you have read the details under the heading “Something not working”.
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This appliance is guaranteed by Electrolux in each of the countries listed at the back of this user manual, for the period specified in the appliance guarantee or otherwise by law. If you move from one of these countries to another of the countries listed below the appliance guarantee will move with you subject to the following qualifications:
The appliance guarantee starts from the date you first purchased the appliance
which will be evidenced by production of a valid purchase document issued by
the seller of the appliance.
The appliance guarantee is for the same period and to the same extent for labour
and parts as exists in your new country of residence for this particular model or
range of appliances.
The appliance guarantee is personal to the original purchaser of the appliance
and cannot be transferred to another user.
The appliance is installed and used in accordance with instructions issued by
Electrolux and is only used within the home, i.e. is not used for commercial
purposes.
The appliance is installed in accordance with all relevant regulations in force
within your new country of residence.
The provisions of this European Guarantee do not affect any of the rights granted to you by law.
European Guarantee
When you contact the Service Force Centre you will need to give the following details:
1.Your name, address and postcode.
2.Your telephone number.
3. Clear concise details of the fault.
4. The model and Serial number of the appliance (found on the rating plate).
5.The purchase date. Please note a valid purchase receipt or guarantee documentation is required for in guarantee service calls.
Customer Care
For general enquiries concerning your Electrolux appliance, or for further information on Electrolux products please contact our Customer Care Department by letter or telephone at the address below or visit our website at www.electrolux.co.uk
Customer Care Department Electrolux Major Appliances Addington Way Luton Bedfordshire, LU4 9QQ Tel: 08705 350 350 (
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*) Calls may be recorded for training purposes
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