Elation PLATINUM HFX User Manual

ELATION

|

PLATINUM HFX

|

user manual

PLATINUM HFX™

user manual

©2018 ELATION PROFESSIONAL all rights reserved. Information, specifications,

Date

Document

Version

Software

Version ≥

DMX

Channel Modes

Notes

12/1/15

1

1.3.1

17 / 19 / 26

Updated with new installation warning regarding min distance to

objects/surfaces and max external surface temperature.

07/24/16

2

1.3.3

NO CHANGE

Updated 14R lamp life from 1,500 to 2,000 hours, updated Error Code

section, added ETL control # and Art-Net network switch note.

01/27/17

3

1.3.5

NO CHANGE

Added sACN support.

07/14/17

4

1.3.5

NO CHANGE

Flipped Rotating Gobo order #6 & #7, replaced Static Gobos #5 & #8.

01/31/18

4.1

1.4.0

NO CHANGE

Added Auto to Display Reverse sub menu in System Menu.

12/04/18

4.2

N/C

NO CHANGE

Updated release.

diagrams, images, and instructions herein are subject to change without notice. ELATION
PROFESSIONAL logo and identifying product names and numbers herein are trademarks
of ELATION PROFESSIONAL. Copyright protection claimed includes all forms and
matters of copyrightable materials and information now allowed by statutory or judicial law
or hereinafter granted. Product names used in this document may be trademarks or
registered trademarks of their respective companies and are hereby acknowledged. All
non-ELATION brands and product names are trademarks or registered trademarks of their
respective companies.

ELATION PROFESSIONAL and all affiliated companies hereby disclaim any and all
liabilities for property, equipment, building, and electrical damages, injuries to any persons,
and direct or indirect economic loss associated with the use or reliance of any information
contained within this document, and/or as a result of the improper, unsafe, insufficient and
negligent assembly, installation, rigging, and operation of this product.

Elation Professional USA | 6122 S. Eastern Ave. | Los Angeles, CA. 90040

323-582-3322 | 323-832-9142 fax | www.elationlighting.com | [e-mail]

Elation Professional B.V. | Junostraat 2 | 6468 EW Kerkrade, The Netherlands

[phone] | [phone] fax | www.elationlighting.eu | [e-mail]

Elation Professional Mexico | AV Santa Ana 30 | Parque Industrial Lerma, Lerma, Mexico 52000

[phone]

DOCUMENT VERSION
Due to additional product features and/or enhancements, an updated
version of this document may be available online.
Please check www.elationlighting.com for the latest revision/update of this
manual, before beginning installation and/or programming.

2

CONTENTS

General Information

4

Limited Warranty (USA Only)

5

Safety Guidelines

6

Discharge Lamp Warning

8

Maintenance Guidelines

9

Fixture Overview

10

Lamp Installation

11

Installation Guidelines

17

System Menu

21

DMX Channel Functions And Values

29

Error Codes

34

Specifications

38

Optional Accessories

41

3

GENERAL INFORMATION

INTRODUCTION

Please read and understand the instructions in this manual carefully and thoroughly before
attempting to operate this device. These instructions contain important safety and use
information.

UNPACKING

Every device has been thoroughly tested and has been shipped in perfect operating
condition. Carefully check the shipping carton for damage that may have occurred during
shipping. If the carton is damaged, carefully inspect the device for damage, and be sure all
accessories necessary to install and operate the device have arrived intact. In the event
damage has been found or parts are missing, please contact our customer support team
for further instructions. Please do not return this device to your dealer without first
contacting customer support. Please do not discard the shipping carton in the trash.
Please recycle whenever possible.

BOX CONTENTS

powerCON Cable
Safety Cable
Omega Brackets (x2)

CUSTOMER SUPPORT

Contact ELATION Service for any product related service and support needs.
Also visit forums.elationlighting.com with questions, comments or suggestions.

ELATION SERVICE USA - Monday - Friday 8:00am to 4:30pm PST
323-582-3322 | Fax [phone] | [e-mail]

ELATION SERVICE EUROPE - Monday - Friday 08:30 to 17:00 CET
[phone] | Fax [phone] | [e-mail]

REPLACEMENT PARTS please visit parts.elationlighting.com

IMPORTANT NOTICE!

THERE ARE NO USER SERVICEABLE PARTS INSIDE THIS UNIT.
DO NOT ATTEMPT ANY REPAIRS YOURSELF; DOING SO WILL VOID YOUR
MANUFACTURES WARRANTY. D A M A G E S R E S U L T I N G FROM MODIFICATIONS TO
THIS FIXTURE AND/OR THE DISREGARD OF SAFETY INSTRUCTIONS AND
GUIDELINES IN THIS MANUAL VOID THE MANUFACTURES WARRANTY AND ARE
NOT SUBJECT TO ANY WARRANTY CLAIMS AND/OR REPAIRS.
BOX CONTENTS

4

LIMITED WARRANTY (USA ONLY)

A. Elation Professional hereby warrants, to the original purchaser, Elation Professional products to be free of
manufacturing defects in material and workmanship for a period of two years (730 days), and Elation
Professional product rechargeable batteries to be free of manufacturing defects in material and workmanship for
a period of six months (180 days), from the original date of purchase. This warranty excludes discharge lamps
and all product accessories. This warranty shall be valid only if the product is purchased within the United
States of America, including possessions and territories. It is the owner’s responsibility to establish the date and
place of purchase by acceptable evidence, at the time service is sought. B. For warranty service, send the
product only to the Elation Professional factory. All shipping charges must be pre-paid. If the requested repairs
or service (including parts replacement) are within the terms of this warranty, Elation Professional will pay return
shipping charges only to a designated point within the United States. If any product is sent, it must be shipped
in its original package and packaging material. No accessories should be shipped with the product. If any
accessories are shipped with the product, Elation Professional shall have no liability what so ever for loss and/or
or damage to any such accessories, nor for the safe return thereof. C. This warranty is void if the product serial
number and/or labels are altered or removed; if the product is modified in any manner which Elation Professional
concludes, after inspection, affects the reliability of the product; if the product has been repaired or serviced by
anyone other than the Elation Professional factory unless prior written authorization was issued to purchaser by
Elation Professional; if the product is damaged because not properly maintained as set forth in the product
instructions, guidelines and/or user manual. D. This is not a service contract, and this warranty does not include
any maintenance, cleaning or periodic check-up. During the periods as specified above, Elation Professional will
replace defective parts at its expense, and will absorb all expenses for warranty service and repair labor by
reason of defects in material or workmanship. The sole responsibility of Elation Professional under this warranty
shall be limited to the repair of the product, or replacement thereof, including parts, at the sole discretion of
Elation Professional. All products covered by this warranty were manufactured after January 1, 1990, and bare
identifying marks to that effect. E. Elation Professional reserves the right to make changes in design and/or
performance improvements upon its products without any obligation to include these changes in any products
theretofore manufactured. F. No warranty, whether expressed or implied, is given or made with respect to any
accessory supplied with the products described above. Except to the extent prohibited by applicable law, all
implied warranties made by Elation Professional in connection with this product, including warranties of
merchantability or fitness, are limited in duration to the warranty periods set forth above. And no warranties,
whether expressed or implied, including warranties of merchantability or fitness, shall apply to this product after
said periods have expired. The consumer’s and/or dealer’s sole remedy shall be such repair or replacement as is
expressly provided above; and under no circumstances shall Elation Professional be liable for any loss and/or
damage, direct and/or consequential, arising out of the use of, and/or the inability to use, this product. G. This
warranty is the only written warranty applicable to Elation Professional products and supersedes all prior
warranties and written descriptions of warranty terms and conditions heretofore published.

WARRANTY RETURNS

All returned service items whether under warranty or not, must be freight pre-paid and accompany a return
authorization (R.A.) number. The R.A. number must be clearly written on the outside of the return package. A
brief description of the problem as well as the R.A. number must also be written down on a piece of paper and
included in the shipping container. If the unit is under warranty, you must provide a copy of your proof of
purchase invoice. Items returned without a R.A. number clearly marked on the outside of the package will be
refused and returned at customer’s expense. You may obtain a R.A. number by contacting customer support.
ONLY Use the original packaging and materials to transport the fixture in for service.

5

SAFETY GUIDELINES

PROTECTION CLASS 1 - FIXTURE MUST BE PROPERLY GROUNDED

THERE ARE NO USER SERVICEABLE PARTS INSIDE THIS UNIT.
DO NOT ATTEMPT ANY REPAIRS YOURSELF; DOING SO WILL VOID
YOUR MANUFACTURES WARRANTY. DAMAGES RESULTING FRO M
MODIFICATIONS TO THIS FIXTURE AND/OR THE DISREGARD OF
SAFETY INSTRUCTIONS AND GUIDELINES IN THIS MANUAL VOID
THE MANUFACTURES WARRANTY AND ARE NOT SUBJECT TO ANY
WARRANTY CLAIMS AND/OR REPAIRS.

DO NOT PLUG FIXTURE INTO A DIMMER PACK!
NEVER OPEN THIS FIXTURE WHILE IN USE!
UNPLUG POWER BEFORE SERVICING FIXTURE!
NEVER TOUCH FIXTURE DURING OPERATION, AS IT MAY BE HOT!
KEEP FLAMMABLE MATERIALS AWAY FROM FIXTURE!

NEVER LOOK DIRECTLY INTO THE LIGHT SOURCE!
RETINA INJURY RISK - MAY INDUCE BLINDNESS!
SENSITIVE PERSONS MAY SUFFER AN EPILEPTIC SHOCK!

INDOOR / DRY LOCATIONS USE ONLY!
DO NOT EXPOSE FIXTURE TO RAIN AND MOISTURE!

MINIMUM DISTANCE TO OBJECTS/SURFACES
MUST BE 33 FEET (10 METERS)

MAXIMUM TEMPERATURE OF EXTERNAL
SURFACE 212° F (100°C)

This fixture is a sophisticated piece of electronic equipment. To guarantee a smooth
operation, it is important to follow all instructions and guidelines in this manual. Elation
Professional is not responsible for injury and/or damages resulting from the misuse of this
fixture due to the disregard of the information printed in this manual. Only qualified and/or
certified personnel should perform installation of this fixture and only the original rigging
parts (omega brackets) included with this fixture should be used for installation. Any
modifications to the fixture and/or the included mounting hardware will void the original
manufactures warranty and increase the risk of damage and/or personal injury.

6

SAFETY GUIDELINES

RISK GROUP 3 - RISK OF EXPOSURE TO ULTRAVIOLET UV RADIATION! FIXTURE
EMITS HIGH INTENSITY WAVELENGTH OF ULTRAVIOLET UV LIGHT FROM THE UV
COLOR FILTER. WEAR PROPER EYE AND SKIN PROTECTION. AVOID PROLONGED
PERIODS OF EXPOSURE TO UV COLOR FILTER. AVOID WEARING WHITE COLOR
CLOTHING AND/OR USING UV PAINTS ON SKIN. AVOID DIRECT EYE AND/OR SKIN
EXPOSURE AT DISTANCES LESS THAN 11 feet (3.3m). DO NOT OPERATE FIXTURE
WITH DAMAGED/MISSING EXTERNAL COVERS. DO NOT LOOK DIRECTLY INTO THE
UV LIGHT AND/OR VIEW UV LIGHT DIRECTLY WITH OPTICAL INSTRUMENTS THAT
MAY CONCENTRATE THE LIGHT/RADIATION OUTPUT. INDIVIDUALS SUFFERING
FROM A RANGE OF EYE CONDITIONS, SUNLIGHT EXPOSURE DIS-ORDERS, OR
INDIVIDUALS USING PHOTOSENSITIVE MEDICATION, MAY RECEIVE DISCOMFORT
IF EXPOSED TO THE ULTRAVIOLET UV LIGHT EMITTED FROM THE UV LED.

7

DISCHARGE LAMP WARNING

This fixture is fitted with a DISCHARGE LAMP, which is highly
susceptible to damage if improperly handled. NEVER touch the lamp
with your bare hands, as the oil from your hands will shorten the life of
the lamp. NEVER move the fixture until the lamp has had ample time
to cool. DISCHARGE LAMPS are NOT covered under warranty
conditions. Avoid switching the fixture ON and OFF repeatedly in short
intervals, as this will reduce lamp life and intensity. To achieve the
intensity associated with discharge lamps, these lamps use gas
sealed in a high-pressure environment to emit a brilliant output.

Due to the high pressure involved with the construction of the lamp, it MAY EXPLODE
DURING PROLONGED EXTENSIVE USE. This risk is increased with age; added care is
encouraged when dealing with older lamps. Thus, the lamp must always be replaced at the
end of their recommended duty cycle. Extreme caution should be used when operating this
or any fixture fitted with a gas discharge lamp.

UV RADIATION NOTICE

THIS FIXTURE EMITS INTENSE UV RADIATION, WHICH IS HARMFUL
TO THE EYES AND SKIN. THE INTENSE LUMINANCE OF THE LAMP
CAN CAUSE SEVERE DAMAGE TO THE RETINA. NEVER OPERATE
THIS FIXTURE WITH ANY OF THE PROTECTIVE COVERS REMOVED.
THESE COVERS HAVE BEEN SPECIALLY DESIGNED TO SHIELD
AGAINST UV RADIATION.

LAMP REPLACEMENT

THE PHILIPS™ PLATINUM 14R LAMP MUST BE REPLACED EVERY 2,000
HOURS OR WHEN DAMAGED AND/OR DEFORMED!

USE ONLY GENUINE ORIGINAL PHILIPS™ LAMPS. OTHER BRAND
LAMPS WILL CAUSE DAMAGE AND WILL VOID FIXTURE WARRANTY!

DISCONNECT THE MAIN POWER SUPPLY BEFORE REPLACING LAMP!
FIXTURE MUST COOL FOR 60 MINUTES BEFORE REPLACING LAMP!

NEVER TOUCH LAMP WITH BARE HANDS, ALWAYS WEAR GLOVES!
OIL FROM HANDS WILL SHORTEN LIFE OF LAMP!

MAKE SURE ALL COVERS/PANELS ARE REPLACED/SECURED BEFORE
OPERATING FIXTURE TO PREVENT ANY RISK AND/OR DAMAGE TO
EYE RETINA FROM UV RADIATION EXPOSIURE!

8

MAINTENANCE GUIDELINES

DISCONNECT POWER BEFORE PERFORMING ANY MAINTENANCE!

CLEANING

Frequent cleaning is recommended to insure proper function, optimized light output, and

an extended life. The frequency of cleaning depends on the environment in which the

fixture operates: damp, smoky or particularly dirty environments can cause greater

accumulation of dirt on the fixture’s optics. Clean the external lens surface at least every 20

days with a soft cloth to avoid dirt/debris accumulation.

NEVER use alcohol, solvents, or ammonia-based cleaners.

MAINTENANCE

Regular inspections are recommended to insure proper function and extended life.

There are no user serviceable parts inside this fixture, please refer all other service issues to

an authorized Elation service technician. Should you need any spare parts, please order

genuine parts from your local Elation dealer.

Please refer to the following points during routine inspections:

A detailed electric check by an approved electrical engineer every three months, to make

sure the circuit contacts are in good condition and prevent overheating.

Be sure all screws and fasteners are securely tightened at all times. Lose screws may fall out

during normal operation resulting in damage or injury as larger parts could fall.

Check for any deformations on the housing, color lenses, rigging hardware and rigging

points (ceiling, suspension, trussing). Deformations in the housing could allow for dust to

enter into the fixture. Damaged rigging points or unsecured rigging could cause the fixture

to fall and seriously injure a person(s).

Electric power supply cables must not show any damage, material fatigue or sediments.

NEVER remove the ground prong from the power cable.

9

FIXTURE OVERVIEW

1. Lens

2. Control Panel

3. LCD Menu Function Display

4. LEFT Button

5. DOWN Button

6. ENTER Button

7. RIGHT Button

8. MODE/ESC Button

9. UP Button

10. Carrying Handle(s)

11. Lamp Access/Cover Panel

12. RJ45 Input

13. RJ45 Output

14. 5pin DMX Input

15. 5pin DMX Output

16. powerCON Output

17. powerCON Input

18. Fuse

10

LAMP INSTALLATION

LAMP REPLACEMENT

Please note that due to the nature of the Philips™ Platinum
14R Lamp and the optical path of the fixture, the lamp
MUST BE replaced at 2,000 hours.

Use only Genuine Original Philips™ Platinum 14R Lamps.
Other brand lamps may cause damage and void warranty!

INSTALLING OR REPLACING THE LAMP

To ensure a proper/safe lamp change, carefully read all the following instructions.

LAMP PROTECTION CIRCUITRY

Because of the nature of the extreme heat associated with the Philips™ Platinum 14 R lamp

and the tight nature of the internal optical system, it is IMPERATIVE that the lamp be

replaced every 2,000 Hours. This is done to protect the internal optical system as well as

prevent accidental lamp explosion, which could lead to hot glass particles falling from the

fixture.

FAILURE TO CHANGE THE LAMP WITHIN 300 HOURS of the 2,000 HOUR RATED

LIFE, WILL CAUSE THE FIXTURE TO AUTOMATICALLY SHUT DOWN!

At 2,000 Hours the LCD control display will begin to flash, “Replace The Lamp” and the

lamp will flicker for the first five minutes of operation. At this point the lamp has reached the

maximum rated life and should be replaced immediately. After the lamp has flickered for

about five minutes it should strike normally allowing the fixture to be used temporarily until

a replacement lamp can be installed. The fixture will continue to operate for an additional

300 hours, however the “Replace the Lamp” warning will continue to flash in the display.

Keep in mind that the flicker protection circuitry will only work for about 300 Hours (lamp

clock life of 2,000-2,300 Hours).

After 2,300 Hours the fixture will no longer respond to DMX commands and immediately

enter a hibernation mode that will electronically discontinue all fixture functionality with the

exception of a few menu commands. The fixture will continue to enter hibernation mode

until the lamp is replaced and the lamp clock has been reset. To replace the lamp follow the

safety guidelines and procedures listed on the next page.

11

LAMP SAFETY INSTRUCTIONS

•! ALWAYS replace lamp every 2,000 Hours.

•! Use only Genuine Original Philips™ Platinum 14R lamps.

Other brand lamps may cause damage and void the warranty!

•! NEVER touch the lamp with your bare hands!

Oil from your hands will shorten the life of the lamp.

•! Always disconnect the fixture’s main power supply before replacing lamp.

•! Allow fixture to cool for at least 10 minutes before attempting any type of service.

•! Make sure ALL covers/panels are replaced/secured before operating the fixture to

prevent any risk and/or damage to eye retina from UV Radiation exposure!

LAMP INSTALLATION PROCEDURE

1.! Place fixture on a flat surface and remove (3) screws marked “A”, “B”, and “C” and then
remove lamp cover to access lamp. (See below)

12

LAMP INSTALLATION PROCEDURE - [Continued]

2.! Unlock retention clip and pull clip towards you away from the lamp. (See below)

3.! Gently grab lamp base with thumb and index finger and pull towards you. (See below)

4.! Gently remove (2) Wires connected to spade terminals on lamp. (See below)

13