Eicon Networks DIVA T-A ISDN User Manual

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DIVA T/A ISDN Modem

User’s Guide

International

Third Edition (July 1999)

206-269-03

DIVA T/A ISDN Modem is a trademark of Eicon Technology Corporation.

Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation.

CompuServe is a registered trademark of CompuServe Incorporated.

Hayes is a registered trademark of Hayes Microcomputer Products, Inc.

Changes are periodically made to the information herein; these changes will be incorporated into new editions of the publication. Eicon Technology may make improvements and/or changes in the products and/or programs described in this publication at any time.

A Product Comment Form is provided at the back of this publication. If the form has been removed, address your comments to: Eicon Technology Corporation, Attn.: Corporate Publications, 9800 Cavendish Blvd., Montreal, Quebec, Canada H4M 2V9. Eicon Technology may use or distribute whatever information you supply in any way it believes appropriate without incurring any obligations to you.

Copyright © 1999 Eicon Technology Corporation. All rights reserved, including those to reproduce this publication or parts thereof in any form without permission in writing from Eicon Technology Corporation.

Contents

 

Introduction ..........................................................................................................................................

5

Installation Requirements ...................................................................................................................

6

Connecting the Cables to the DIVAT/A ...............................................................................................

7

Windows 95/98/NT Installation and Setup .........................................................................................

9

Installing the DIVA Software .......................................................................................................................................

20

Macintosh (System 7 or Later) Installation and Setup .....................................................................

25

Installing the DIVA Software .......................................................................................................................................

26

Specifying ISDN Settings via the Configuration Assistant ...............................................................................

28

Setup for Other Operating Systems ..................................................................................................

31

The DIVA Terminal Adapters Program for Windows 95/98/NT .......................................................

32

Introduction ......................................................................................................................................................................

33

The Profiles Window ......................................................................................................................................................

35

About Configuration Profiles ......................................................................................................................................

36

Configuring a Profile using the Configuration Tool ...........................................................................................

37

Configuring a Profile using the Wizard ...................................................................................................................

54

The DIVA Terminal Adapters Program for Macintosh ......................................................................

55

Introduction ......................................................................................................................................................................

56

About Configuration Profiles ......................................................................................................................................

58

The Profiles Window ......................................................................................................................................................

59

Configuring a Profile using the Configuration Tool ...........................................................................................

60

Configuring a Profile using the Assistant ...............................................................................................................

71

The VT100 Configuration Tool ...........................................................................................................

73

Updating Firmware ............................................................................................................................

79

Windows 95/98/NT ........................................................................................................................................................

80

Macintosh (System 7 or Later) ....................................................................................................................................

81

Other Operating Systems ............................................................................................................................................

82

Updating the DIVA T/A INF file ...................................................................................................................................

83

Using the DIVAT/A ..............................................................................................................................

84

SecurID Connectivity .....................................................................................................................................................

85

Dialing with Multilink PPP ...........................................................................................................................................

86

Establishing a Connection ...........................................................................................................................................

88

Connecting to the World Wide Web ......................................................................................................................

103

Analog Device Support ....................................................................................................................

104

Calling Features .............................................................................................................................................................

105

DIVA T/A ISDN Modem User’s Guide Page 3

 

Contents

Multiple Subscriber Numbering ......................................................................................................

120

Assigning Primary and Secondary Numbers to the Phone Ports ................................................................

121

Configuring a Port to Answer Any Number no tConfigure dElsewhere ...................................................

123

Specifying what numbers the data port should answer ................................................................................

124

Routing voice calls to your computer (Voice to PC) .........................................................................................

126

ISDN Line Termination .....................................................................................................................

129

Troubleshooting the DIVAT/A .........................................................................................................

131

LED Status Indicators on the DIVA T/A ..................................................................................................................

132

Common Problems ......................................................................................................................................................

134

Dumping the DIVA T/A Memory ..............................................................................................................................

136

Billing Interval Example ...................................................................................................................

137

DIVAT/A ISDN Modem Specifications .............................................................................................

138

Technical Support .............................................................................................................................

140

Regulatory Information and Conditions of Use .............................................................................

141

Limited Warranty ..............................................................................................................................

142

DIVA T/A ISDN Modem User’s Guide Page 4

Introduction

The DIVA T/A is an external ISDN modem available in S/T and U interface versions. It provides easy and affordable access to the Internet via ISDN.

With the DIVA T/A, Small Office Home Office (SOHO) users and telecommuters can combine the higher performance of ISDN with the simplicity of a terminal adapter. The DIVA T/A supports all standard modem AT commands.

You can connect the DIV AT/A to a serial port on your computer that complements your TCP/IP application, without the need for additional device drivers.

Internet Access

The DIVA T/A allows you to connect to the Internet over an ISDN line at speeds of up to 128 kilobits per second. With virtually no delays, you can access online services or browse the World Wide Web to download high-resolution graphics, video clips, interactive games, music, and more.

Work-at-Home Access

The DIVA T/A provides the telecommuter with fast access to network resources back at the office. You can access applications such as email or download data from a remote database in a fraction of the time it would take using a conventional analog modem.

Analog Device Ports (certain models only)

Certain DIVA T/A models include two analog device ports (also referred to as Plain Old Telephone Service, or POTS). You can use these ports to connect regular telephones, modems or fax machines to your DIVA T/A. Calls to and from these analog devices are carried over your ISDN line. This saves you the expense of installing a separate analog phone line.

The DIVA T/A supports a variety of calling features such as Call Forward, Call Waiting,

Caller ID, Call Transfer, and Call Redirection. The available calling features, and the way each feature works, depends on your location. See “Analog Device Support” on page 104 for details.

Note: The DIVA T/A can work independently from your computer. If the DIVA T/A is turned on, your analog devices can use your ISDN line regardless of whether or not the DIV AT/A is connected to your computer.

Ease of Use

You can connect the DIV AT/A to any computer (desktop or notebook) equipped with a serial port. Under Windows 95/98/NT and Macintosh (System 7 or later), you can easily configure the DIVA T/A using the included DIVA Terminal Adapters software. For all platforms, the

VT100 Configuration Tool can be used as well as AT commands.

DIVA T/A ISDN Modem User’s Guide Page 5

Installation Requirements

To install the DIVA T/A, you will require the following:

Item

Description

DIVA T/A Package

DIVA T/A ISDN Modem

 

DIVA T/A software (CD)

 

ISDN cable (RJ-45)

 

Serial cable (RS-232)

 

A/C Adapter

 

Phone Adapter (RJ11) (where required)

 

Terminating Resistor (if required - see page 129)

 

DIVA T/A QuickStart Guide

 

DIVA T/A Release Notes

 

 

Desktop or Notebook

DIVA T/A can be attached to any desktop or notebook computer.

 

 

Remote Access

Supplied as part of operating platform or by Internet Service Provider (ISP).

Client Software

 

 

 

ISDN Basic Rate Line

Must be installed by your telephone company.

 

 

Terminal Emulation

If you are using an operating system other than Windows 95/98/NT or

Program

Macintosh (System 7 or later), you will need a VT100-compatible

 

terminal-emulation program (such as Telix or HyperTerminal) in order to

 

configure the DIVA T/A.

 

 

Internet Access

To establish an ISDN connection to the Internet, you will require the

(Optional)

following:

 

ISP that provides ISDN Basic Rate Interface service

 

PPP and TCP/IP communications protocols for accessing your Internet

 

subscription (e.g. Windows 95/98/NT Dial-Up Networking)

 

TCP/IP clients (Web browser, FTP, Telnet)

 

 

Operating System

Microsoft® Windows® 95, Windows 98, or Windows NT® (3.51/4.0)

 

Windows 3.x, DOS, or OS/2

 

Macintosh

 

 

COM Port

IBM-compatible computers:

 

UART 16650 (230.4 kbps) recommended for maximum throughput

 

UART 16550

Macintosh computers

Serial port capable of 230.4 kbps transfer recommended (found on most PowerMacintosh and AV Macintosh computers).

DIVA T/A ISDN Modem User’s Guide Page 6

Connecting the Cables to the DIVAT/A

Follow the steps below to connect the cables to your DIV AT/A.

1Turn off your computer before you connect the cables.

2Connect the RJ45 end of the ISDN cable to the jack labeled ‘ISDN’ on the rear of the DIVA T/A. See below to complete the connection.

Integrated NT1 (U): Connect the other end of the ISDN cable to your ISDN wall jack.

S/T Interface: Connect the other end of the ISDN cable to an NT1 interface, whether part of the ISDN service (e.g. corporate phone switch) or external. In Australia, you may have to change the ISDN line termination. See “ISDN Line Termination” on page 129 for more information.

3If your DIVA T/A model comes with phone ports, attach the cables from analog devices

(telephone and fax machine, for example) to the jacks labeled PHONE 1 and PHONE 2 on the rear of the DIVA T/A. It is recommended that you use PHONE 1 for voice and PHONE 2 for data (modem or fax). Phone ports are only available on certain models.

In certain countries (such as France and the United Kingdom) you must attach your analog devices to phone adapters before connecting them to the DIVA T/A. One adapter has been included in your DIVA T/A package.

4Connect one end of the serial cable to the port labeled SERIAL on the rear of the DIVA T/A, and the other end to the appropriate serial port on your computer.

Note: If you are connecting the DIVA T/A to a Macintosh, you will need a

Macintosh-style modem cable (DB25M-to-DIN8M) that supports hardware handshaking.

The included serial cable (DM25M-to-DB9F) is for use with IBM compatible PCs.

5Connect the A/C adapter connector to the power jack on the rear of the DIV AT/A, then plug the adapter into an AC power outlet.

ISDN

Phone 1 Phone 2

Serial

 

 

 

 

 

Reset

 

ISDN Cable

 

 

 

 

 

Serial

A/C

ISDN Jack

Analog

Cable

Adapter

 

 

 

Devices

 

 

Phone

 

 

 

Adapter

Fax

Desktop Computer

 

Phone

 

Note: On certain DIVA T/A models, the order of the serial and analog ports is reversed.

DIVA T/A ISDN Modem User’s Guide Page 7

Connecting the Cables to the DIVAT/A

After Connecting the Cables

After connecting the power and the ISDN cable to the DIVA T/A, wait at least 10 seconds for the DIVA T/A to initialize and then check the ‘D’ and ‘Link’ LEDs. If they are both glowing continuously, then your DIVA T/A is operational from a previous configuration. If not, you will have to provide information on your ISDN setup using the DIVA Terminal Adapters software, which you will install next. See below.

What’s Next?

The installation procedure you need to follow depends on the operating system you are using. Go to the page corresponding to your platform and continue.

Windows 95/98/NT Installation and Setup...............................................

9

Macintosh (System 7 or Later) Installation and Setup..........................

25

Setup for Other Operating Systems............................................................

31

DIVA T/A ISDN Modem User’s Guide Page 8

Windows 95/98/NT Installation and Setup

To properly set up the DIVA T/A with a Windows 95/98/NT system, you must connect the cables, configure the operating system, and install the DIVA Terminal Adapters Software.

Once the Terminal Adapters software is installed, you will use the Configuration Wizard to set your ISDN parameters.

Step 1: Connect the Cables to your DIVAT/A

Following the steps outlined on page 7.

Step 2: Configure your Operating System

The configuration procedure you must follow depends on the flavour of Windows you are using. After you have finished connecting the cables and gathering the required information, go to the page that corresponds to your platform.

Windows 95

(Original Release and SP1)

....................................................10

Windows 95

(OSR2) ...........................................................................................

12

Windows 98

.........................................................................................................

14

Windows NT ..................................................................................................4.0

16

Windows NT ...............................................................................................3.51

19

Note: If you are using Windows 3.x, see page 31.

Step 3: Install the DIVA Software

The Setup Wizard installs all necessary files on your system. These include the DIVA T/A on-line documentation, the DIVA Terminal Adapters Program, and the Uninstall utility.

Following the steps outlined on page 20.

DIVA T/A ISDN Modem User’s Guide Page 9

Windows 95/98/NT Installation and Setup

Windows 95 (Original Release and SP1)

This install procedure is for the original release and Service Pack 1 (SP1) version of

Windows 95. If you are using Windows 95 Service Release 2 (OSR2), go to “Windows 95 (OSR2)” on page 12.

To verify the version installed on your machine, click ‘Start’, ‘Settings’, ‘Control Panel’, ‘System’, then click the ‘General’ tab. If you have the original or SP1 version of Windows 95 installed, you will see ‘4.00.950’ or ‘4.00.950 A’, as shown.

DUN 1.2 or Later Required

If you are using Dial-Up Networking (DUN), make sure you are using version 1.2 or later. If you are running a previous version, you must upgrade to DUN 1.2 or later before installing the

DIVA T/A. For your convenience, DUN 1.3 is included on the DIVA T/A CD-ROM; run SETUP.EXE from the CD-ROM and click ‘Bonus Software’.

Setup Instructions

Follow these steps to set up the DIVA T/A under Windows 95 (Original Release and SP1).

1Power on your PC with all cables connected (see page 7 for instructions).

2Windows 95 detects the DIVA T/A and the ‘New Hardware Found’ window appears.

3Insert the DIV AT/A CD into your computer's CD drive.

4In the ‘New Hardware Found’ window, select ‘Driver from disk provided by hardware manufacturer’ and click ‘OK’. The ‘Install From Disk’ window appears.

DIVA T/A ISDN Modem User’s Guide Page 10

Windows 95/98/NT Installation and Setup

5In the ‘Install From Disk’ window, enter the drive letter of your CD drive (or use the

Browse button to locate your CD drive) and click ‘OK’.

6In the ‘Select Device’ window, select ‘Eicon DIVA T/A ISDN Modem’ and click ‘OK’.

7Go to “Installing the DIVA Software” on page 20.

DIVA T/A ISDN Modem User’s Guide Page 11

Windows 95/98/NT Installation and Setup

Windows 95 (OSR2)

This install procedure is for Windows 95 Service Release 2 (OSR2). If you are using original release or Service Pack 1 (SP1) version of Windows 95, go to “Windows 95 (Original Release and SP1)” on page 10.

To verify the version installed on your machine, click ‘Start’, ‘Settings’, ‘Control Panel’, ‘System’, then click the ‘General’ tab. If you have Windows 95 OSR2 installed, you should see

‘4.00.950 B’, as shown.

DUN 1.2 or Later Required

If you are using Dial-Up Networking (DUN), make sure you are using version 1.2 or later. If you are running a previous version, you must upgrade to DUN 1.2 or later before installing the

DIVA T/A. For your convenience, DUN 1.3 is included on the DIVA T/A CD-ROM; run SETUP.EXE from the CD-ROM and click ‘Bonus Software’.

Setup Instructions

Follow these steps to set up the DIVA T/A under Windows 95 (OSR2).

1Power on your PC with all cables connected (see page 7 for instructions).

2Windows 95 detects the DIV AT/A and the ‘New Hardware Found’ window appears followed by the ‘Update Device Driver Wizard’ window.

3Insert the DIV AT/A CD into your computer's CD drive.

4From the ‘Update Device Driver Wizard’ window, click ‘Next’.

5Click ‘Other Location’.

DIVA T/A ISDN Modem User’s Guide Page 12

Windows 95/98/NT Installation and Setup

6Enter the drive letter of your CD drive (or use the Browse button to locate your CD drive) and click ‘OK’.

7 In the ‘Update Device Driver Wizard’ window, click ‘Finish’.

8 Go to “Installing the DIVA Software” on page 20.

DIVA T/A ISDN Modem User’s Guide Page 13

Windows 95/98/NT Installation and Setup

Windows 98

Warning!

It is very important to follow the steps, exactly as described below, to install the DIVA T/A software. The setup file for ISDN modems (mdmisdn.inf), supplied on the Microsoft Windows 98 CD, contains incorrect information about the DIV AT/A ISDN Modem (incorrectly referred to as ‘Eicon T-A External’). Using this setup file will cause the DIV AT/A to operate incorrectly. DO NOT use the ‘Add New Hardware’ applet (found in ‘Control Panel’) to install the DIVA T/A.

Setup Instructions

Follow these steps to set up the DIVA T/A under Windows 98.

1Power on your PC with all cables connected (see page 7 for instructions).

2Windows 98 detects the DIV AT/A and the ‘New Hardware Found’ window appears, followed by the ‘Add New Hardware Wizard’ window.

3Insert the DIV AT/A CD into your computer's CD drive.

4From the ‘Add New Hardware Wizard’ window, click ‘Next’.

5Select the ‘Search for the best driver for your device’ option and click ‘Next’.

DIVA T/A ISDN Modem User’s Guide Page 14

Windows 95/98/NT Installation and Setup

6 Select ‘CD-ROM drive’ and click ‘Next’.

7 Click ‘Next’.

8 Click ‘Finish’ and go to “Installing the DIVA Software” on page 20.

DIVA T/A ISDN Modem User’s Guide Page 15

Windows 95/98/NT Installation and Setup

Windows NT 4.0

RAS Recommended

Before you begin installing the DIVA T/A, we suggest that the Remote Access Service (RAS), also known as Dial-Up Networking, be installed with at least one modem. Any modem will do; it is only needed to install the DIVA T/A and can later be removed.

Setup Instructions

Follow these steps to set up the DIVA T/A under Windows NT 4.0.

1Power on your PC with all cables connected (see page 7 for instructions).

2Insert the DIV AT/A CD into your computer's CD drive.

3Click ‘Start’, ‘Settings’, ‘Control Panel’, then double-click the ‘Modems’ icon. If you have previously installed a modem, the ‘Modem Properties’ window opens; click ‘Add’. If you have not previously installed a modem, go to step 4.

DIVA T/A ISDN Modem User’s Guide Page 16

Windows 95/98/NT Installation and Setup

4The ‘Install New Modem’ window appears. Select ‘Don't detect my modem; I will select it from a list’ then click ‘Next’.

Important: Make sure that you select the choice above and do not let Windows NT choose its own modem driver. If you let Windows NT select the modem driver, you will not be able to communicate with the DIVA T/A. You will then have to delete the Windows NT installed modem and begin the install process again from Step 3.

5From the ‘Install New Modem’ window, click ‘Have Disk’. When prompted, enter the path to the CD (or use the Browse button to locate your CD drive), then click ‘OK’. The DIVA T/A will be detected.

DIVA T/A ISDN Modem User’s Guide Page 17

Windows 95/98/NT Installation and Setup

6 Select ‘Eicon DIVA T-A ISDN Modem’, then click ‘Next’.

7Select the appropriate COM Port the DI VAT/A is connected to. Click ‘Next’, then click

‘Finish’.

8Close the ‘Modem Properties’ window.

9After closing the ‘Modem Properties’ window, you are prompted to configure Dial-Up

Networking, as the install modem list has changed. Click ‘Yes’ to configure Dial-Up Networking.

10From the ‘Remote Access Setup’ window, remove any unused devices that use the same COM port as the DIVA T/A, and then click ‘Add’.

11In the ‘Add RAS Device’ window, select the Eicon DIVA T/A ISDN Modem from the drop-down list and click ‘OK’.

12From the ‘Remote Access Setup’ window, click ‘Continue’. You will be prompted to shut down and restart your computer. Click ‘No’. Do not restart your system.

13Go to “Installing the DIVA Software” on page 20.

DIVA T/A ISDN Modem User’s Guide Page 18

Windows 95/98/NT Installation and Setup

Windows NT 3.51

Note on RAS

If you are going to use the DIVA T/A with RAS, RAS must already be installed with at least one modem. Any modem will do; it is only needed to install the DIVA T/A and will later be removed. If you do not want to use RAS, go to “Installing the DIVA Software” on page 20.

Setup Instructions

1Power on your PC with all cables connected (see page 7 for instructions).

2Insert the DIV AT/A CD into your computer's CD drive.

3Open any text editor.

4Using your text editor, open the file MODEM.INF found in the Windows\System32\RAS directory.

5Open the file WFWNTEI2.INF (found at the root of the DIV AT/A CD).

6Copy the contents of WFWNTEI2.INF and append it to the end of the MODEM.INF file; save the appended MODEM.INF file, and exit your text editor.

7You must now start the RAS setup program. From ‘Control Panel’, double-click the

‘Network’ icon. From the ‘Installed Network Software’ list, select ‘Remote Access Service’ and click ‘Configure’.

8From the RAS setup, remove the unused modem or any other devices that use the same COM port as the DIVA T/A, add the DIVA T/A, and then exit RAS. Refer to the RAS online help for removing and adding modems.

9After exiting the RAS setup, you are prompted to reboot your PC. Click ‘OK’ and allow your PC to reboot and Windows NT to restart. To shut down the RAS server, double-click the ‘Remote Access Admin’ icon in the ‘Remote Access Service’ program group. From the

‘Remote Access Admin Server’ menu select ‘Stop Remote Access Server’, and then exit the Remote Access Admin program.

10Go to “Installing the DIVA Software” on page 20.

DIVA T/A ISDN Modem User’s Guide Page 19

Windows 95/98/NT Installation and Setup

Installing the DIVA Software

The Setup Wizard installs all necessary files on your system. These include the DIVA T/A on-line documentation, the DIVA Terminal Adapters Program, and the Uninstall utility.

Before you proceed, make sure you have completed the pre-installation procedure relevant to your software platform. To find the procedure relevant to your platform, see “Step 2: Configure your Operating System” on page 9.

Installation Instructions

1Insert the DIV AT/A CD.

2Click ‘Start’ then ‘Run’ from the Windows Taskbar.

3Enter d:\SETUP.EXE in the ‘Run’ field, with d: being the drive letter of your CD-ROM drive). Click ‘OK’.

4The DIVA T/A ‘Welcome’ screen appears. Click the ‘Software / Documentation’ button.

Note: You can change the language by clicking on the ‘Select language’ button at the bottom left of the screen.

DIVA T/A ISDN Modem User’s Guide Page 20

Eicon Networks DIVA T-A ISDN User Manual

Windows 95/98/NT Installation and Setup

5 Click the ‘Install DIVA T/A ISDN Modem Software’ button.

6 The Setup Wizard starts. Click ‘Next’ in the Setup Wizard's ‘Welcome’ screen.

DIVA T/A ISDN Modem User’s Guide Page 21

Windows 95/98/NT Installation and Setup

7Specify where you want to install the DIV AT/A software. Click ‘Next’ to install in the default directory (this differs according to your platform); otherwise, click the ‘Browse’ button and select a directory, then click ‘Next’.

The Setup Wizard installs all necessary files.

8Once complete, the ‘Congratulations’ screen appear. Verify that the ‘Launch

Configuration Tool’ option is checked and click ‘Finish’.

Note: If you want to configure the DIVA T/A later, uncheck ‘Launch Configuration Tool’ before clicking ‘Finish’. The Configuration Tool can be accessed later through the Eicon

DIVA Terminal Adapters program. You can launch this program by double-clicking the ‘T/A’ icon on the taskbar, or by clicking ‘Start’, ‘Programs’, ‘Eicon DIVA T-A ISDN Modem’, ‘Eicon DIVA Terminal Adapters’.

9The DIVA Terminal Adapters Program for Windows 95/98/NT launches and detects your DIVA T/A ISDN Modem.

DIVA T/A ISDN Modem User’s Guide Page 22

Windows 95/98/NT Installation and Setup

10The Configuration Wizard’s ‘Welcome’ screen appears. Click ‘Next’ and follow the on-screen instructions.

Note: If an existing configuration is detected, you can skip the Wizard. To keep the existing configuration, click ‘Next’. To reconfigure your device using the Wizard, select

‘Reconfigure using the Configuration Wizard’, then click ‘Next’.

You should not click the ‘Configure’ button unless you know all of your ISDN parameters and want to configure them manually. If you click ‘Configure’, the Wizard closes and the

Windows 95/98/NT Configuration Tool starts. If you select this option go to “Configuring a Profile using the Configuration Tool” on page 37.

Context sensitive help is available on all the Configuration Wizard's screens. For more details about a particular field displayed on the screen, click the Question Mark ‘?’ icon at the top right corner of the screen, then click on a field.

DIVA T/A ISDN Modem User’s Guide Page 23

Windows 95/98/NT Installation and Setup

11 When the ‘Congratulations’ screen appears, the installation is complete. Click ‘Finish’.

The Wizard closes and the Eicon DIVA Terminal Adapters program appears. (For more information on using this software, see page 32.)

Installation Complete

The installation under Windows 95/98/NT is complete. If the ‘D’ LED on your DIVA T/A is glowing continuously, the modem is ready to use.

If you want to configure additional profiles or configure advanced ISDN parameters for the profile you created above, go to “The DIVA Terminal Adapters Program for

Windows 95/98/NT” on page 32.

If you want to learn more about using your DIVA T/A, go to “Using the DIVA T/A” on page 84.

DIVA T/A ISDN Modem User’s Guide Page 24

Macintosh (System 7 or Later) Installation and Setup

To properly set up the DIVA T/A with a Macintosh system (System 7 or later), you must connect the cables, then install the DIVA Terminal Adapters software. You can then use the

Configuration Assistant to set your ISDN parameters.

Step 1: Connect the Cables to your DIVAT/A

Following the steps outlined on page 7.

Step 2: Install the DIVA Terminal Adapters Software

The installation program copies all necessary files on your system. These include the DIVA T/A on-line documentation and the DIVA Terminal Adapters Program.

Follow the steps outlined on page 26.

Step 3: Specify your ISDN Settings via the Configuration Assistant

The Configuration Assistant helps you configure your DIVA T/A ISDN Modem to work with your ISDN network connection. Later you may re-run the Assistant or make changes manually using the Configuration Tool.

Follow the steps outlined on page 28.

DIVA T/A ISDN Modem User’s Guide Page 25

Macintosh (System 7 or Later) Installation and Setup

Installing the DIVA Software

The installation program copies all necessary files on your system. These include the DIVA T/A on-line documentation and the DIVA Terminal Adapters Program.

1Power on your PC with all cables connected (see page 7 for instructions).

2Insert the DIV AT/A CD into your CD ROM drive.

3Double-click the CD icon.

4Double-click the ‘Eicon DIVA T/A Installer’ icon.

5When the Eicon DIVA T/A ISDN Modem splash screen appears, click ‘Continue’.

6 Click ‘Install’.

7When prompted, select a destination for the configuration tool files. The free space available in the selected location is shown in this dialog box. Once your select a destination, click ‘Install’ in the dialog and follow the prompts to finish the installation.

Note: You may be asked to select a destination for modem scripts. Usually these are placed in the ‘Modem Scripts’ folder in the ‘Extensions’ folder of ‘System Folder’.

DIVA T/A ISDN Modem User’s Guide Page 26

Macintosh (System 7 or Later) Installation and Setup

8 Click ‘OK’ at the ‘Installation was successful’ message.

9 Continue with “Specifying ISDN Settings via the Configuration Assistant” on page 28.

DIVA T/A ISDN Modem User’s Guide Page 27

Macintosh (System 7 or Later) Installation and Setup

Specifying ISDN Settings via the Configuration Assistant

The Configuration Assistant helps you configure your DIVA T/A ISDN Modem to work with your ISDN network connection. Later you may re-run the Assistant or make changes manually using the Configuration Tool.

1 Open the ‘Eicon Technology’ folder, then the ‘DIVA Terminal Adapters’ folder.

2Double-click the ‘Eicon DIVA Terminal Adapters’ icon.

3Upon startup, the DIVA Terminal Adapters program searches for devices connected to your system. If your DIVA T/A is detected, the ‘New Device’ window appears.

4Click ‘OK’. This will start the Configuration Assistant.

If you do not want to be notified of a new device at startup, enable the ‘Don’t suggest configuration of new device at startup’ checkbox before clicking ‘OK’.

If you do not want to configure the DIV AT/A at this time, click ‘Cancel’.

DIVA T/A ISDN Modem User’s Guide Page 28

Macintosh (System 7 or Later) Installation and Setup

5At the ‘Welcome’ screen, click ‘Next’ and follow the Configuration Assistant’s on-screen instructions.

Note: You should not click the ‘Configure’ button unless you know all of your ISDN parameters and want to configure them manually. If you click ‘Configure’, the Assistant closes and the Configuration Tool starts. If you select this option, see “Configuring a Profile using the Configuration Tool” on page 60.

6 When the ‘Congratulations’ screen appears, the installation is complete. Click ‘Finish’.

DIVA T/A ISDN Modem User’s Guide Page 29

Macintosh (System 7 or Later) Installation and Setup

7The Assistant closes and the Eicon DIVA Terminal Adapters program appears. Setup is now complete; you may quit the program by selecting ‘Quit’ from the ‘File’ menu.

Installation Complete

The installation is complete. If the ‘D’ LED on your DIVA T/A is glowing continuously, the modem is ready to use.

If you want to configure additional profiles or configure advanced ISDN parameters for the profile you created above, you can use the DIVA Terminal Adapters program (see page 55).

If you want to learn more about using your DIVA T/A, see page 84.

DIVA T/A ISDN Modem User’s Guide Page 30

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