13.1 Measuring the bridging time (support time) 26
13.2 Service log 27
13.3 Service hotline 28
13.4 Maintenance and service contracts 28
14 Technical Data 29
14.1 Equipment specifications 29
14.2 Accessories 30
14.3 List of wearing parts 30
15 Requirements for the declaration of conformity 31
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Denotes information which, if disregarded, poses a risk
to health, functionality or safety.
Warning about the handling of batteries.
Warning about dangerous electrical voltage.
Denotes additional information and tips.
Recycling symbol.
Denotes components that are governed by the
electronic scrap ordinance.
Denotes components or parts that must be disposed of
in a specific manner. Never throw these components
into the regular refuse.
1 Presentation
In this instruction manual, the abbreviation UPS stands for Uninterruptible
Power Supply.
The following pictograms are used in this instruction manual:
Trademarks:
All trademarks used are the property of their respective owners.
EFFEKTA
We reserve the right to make technical and visual changes, and we are not liable for typographical
errors.
®
is a registered trademark of EFFEKTA Regeltechnik GmbH.
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2 Warranty conditions
The delivery receipt is considered to be the initial proof of purchase and should
be stored carefully. It is required for all warranty claims. If the product is
transferred to another user, then the latter is entitled to claim under the
warranty for the remainder of the warranty period. The purchase receipt and
this declaration should be transferred to the possession of the new owner.
We guarantee that this equipment is in a functional state and corresponds in
technical terms to the descriptions in the enclosed documentation.
The warranty period for special equipment corresponds to the minimum period
prescribed by legislation.
This warranty is not valid for the following cases:
oDefects due to: damage during transportation, accidents, natural
disasters, misuse, vandalism, inappropriate use, maintenance errors or
incorrect repairs by third parties.
oModifications, unauthorised tampering, incorrect operation, another
device or accessory, incorrect installation, or any modification not
approved by us.
o Disregard for the instructions in the supplied documentation.
o Incompatibility of the product as a result of technical innovations or
regulations that may come into effect after the purchase.
oIncompatibility or malfunction caused by product components not used
by us.
oSigns associated with the normal ageing process of the product
(wearing parts).
oDefects caused by external appliances.
The warranty period for parts replaced and/or repaired within the scope of this
warranty expires with the original warranty for the product.
Equipment sent in without accessories will be replaced without accessories.
Equipment returned will only be accepted if it is returned in the original
packaging.
All incidental transportation costs are excluded from the provisions of the
warranty.
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EFFEKTA GmbH does not give any express or implied warranties in relation to
this equipment and its quality, performance, merchantability or suitability for a
specific purpose. In some countries, the exclusion of implied warranties is not
permitted by law. In this case, the validity of all express and implied warranties
is restricted to the warranty period. When this period expires, all warranties
cease to be valid. In some countries, a limitation of the validity period of implied
warranties is not permitted by law, in which case the above restriction is not
effective.
2.1 Limitation of liability
Compensation claims are excluded unless they are based on deliberate acts or
gross negligence of EFFEKTA GmbH or its employees. Liability under the
Product Liability Act remains unaffected. Under no circumstances will we be
held liable for:
o Claims for losses or damage made by third parties against you.
o Loss of or damage to your records or data or the cost of their recovery.
o Financial consequential damage (including loss of earnings or savings)
or incidental damage, even in the event that we were informed of the
possibility of such damage.
Under no circumstances whatsoever will EFFEKTA GmbH be held responsible
for any coincidental, indirect, special, consequential or other damage of any
kind (including, without limitation, damage relating to loss of profit,
discontinuation of business, loss of business information or any other loss)
arising from use of the equipment or in any connection with the equipment,
whether based on a contract, compensation, negligence, strict liability, or other
claims, even if EFFEKTA GmbH was informed in advance about the possibility
of such damage. This exclusion also applies for any liability arising from claims
of third parties against the initial purchaser.
In some countries, the exclusion or limitation of coincidental or consequential
damage is not legally permitted, in which case the above declaration is not
effective.
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Read and observe the user manual and safety instructions in this chapter before
taking any further action (transportation, storage, connection, startup etc.).
Since the UPS equipment uses mains voltage and has a suitable energy
accumulator (high-capacity batteries) installed either inside or outside the
device, the instructions in this chapter are very important for all users and
personnel. For this reason, appropriate safety instructions on the topic of
batteries and battery packs are also dealt with here.
Work on the UPS equipment may only be performed by authorised technical
personnel.
3 Safety
3.1 General safety instructions
3.2 Transportation and storage
The UPS may only be transported to its place of intended use in the original
packaging. The same applies for removals or returns.
The equipment must not be transported or stored upside down.
Position the equipment securely during transportation, taking its centre of
gravity into account. Due to its weight, UPS equipment with integrated batteries
may drop suddenly if its position shifts slightly.
When storing equipment, make sure that it is also securely positioned.
3.3 Setup
The UPS is intended for use in ventilated rooms.
During setup or installation, the installation location prescribed by the
manufacturer must be observed.
There is a risk of condensation where the UPS is exposed to extreme and
rapid temperature changes. Before taking any further steps, the equipment
should be allowed to acclimatise for at least 2 hours.
Never set up or operate the equipment in a damp environment.
Keep fluids away from the equipment.
The UPS must not be set up near heat sources.
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Ensure that the vents of the equipment are not blocked and that the circulation
of air is not impeded.
3.4 Connection
Only connect the UPS to an earthed shock-proof socket. Under no
circumstances should the equipment be operated without a protective earth
conductor.
The house installation socket must be easily accessible and located in the
vicinity of the UPS. In the case of a fixed connection, ensure that the shortest
possible cable lengths are used.
Only a VDE-tested and CE-labelled mains cable may be used to connect the
UPS to the house installation socket. In the case of a fixed connection, a
suitable cable must be used.
3.5 Operation
Only use VDE-tested and CE-labelled electrical cables to connect the
consumer load to the UPS. In the case of a fixed connection to the consumer
load, a suitable cable must be used.
The fuse protection for the consumer load must always be installed directly in
front of it, and never centrally in front of the UPS.
Do not operate any household appliances and power tools, e.g. fan heaters,
vacuum cleaners, drills, hairdryers, toasters etc., via the UPS.
Do not connect any consumer loads to the UPS which could overload the
equipment (e.g. laser printers).
The sum of the earth fault currents of all consumer loads connected to the UPS
must not exceed 3.5mA.
Keep the connecting cables as short as possible and always lay these
correctly. Avoid the dangers of laying connecting cables in locations where
they may be tripped over, crushed or torn open etc.
The mains power cable must never be disconnected during the operation of
the UPS, otherwise the protective earthing of the UPS and the connected
consumer loads will be lost.
The UPS equipment contains an energy accumulator (batteries). This means
that the output of the UPS may be live even if it is not connected on the line
side.
To switch off the UPS completely, first press the switch on the front of the
equipment (ON/OFF), wait until the UPS has switched off, then disconnect the
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Warning – danger of electric shocks and burns.
Batteries can cause electric shocks and are capable of producing high shortcircuit currents which can also inflict burns.
Unauthorised persons must be kept away from batteries.
Do not place batteries against heat sources and do not throw them into a fire as
they might explode!
Do not open or destroy batteries. The electrolyte thereby released is extremely
dangerous to persons and to the environment (danger of chemical burns to skin
and eyes, toxic).
Defective batteries must be disposed of in an environmentally-friendly manner.
Never throw batteries into the regular refuse.
The local waste disposal regulations must be observed.
Warning – danger of electric shocks.
The UPS remains connected to the battery circuit even after it has been
disconnected from the mains power supply and has a dangerous voltage
potential. Therefore always disconnect the battery circuit before carrying out
servicing or maintenance work and make sure that the equipment is isolated
from the supply.
power supply (switch off the mains input externally or disconnect the UPS from
the mains, e.g. by unplugging it).
Make sure that no fluids or foreign bodies enter the UPS.
3.6 Handling batteries
3.7 Maintenance, servicing and faults
Work on batteries may only be performed and monitored by personnel with
appropriate technical knowledge about the required precautions.
Unauthorised persons must be kept away from batteries.
When working on the UPS, the following precautions must be taken:
o Remove wristwatches, rings and other metallic objects
o Only use electrically-insulated tools
The UPS must not be dismantled.
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4 Introduction
This manual is intended to provide basic information about single-phase line
interactive UPS equipment, namely the functional principle, use of the various
functions and the procedure to follow in the event of faults. In addition, this
manual contains information on transportation and storage as well as handling
and installation of the UPS equipment.
The planning guidelines in this manual relate only to the specific requirements
for UPS equipment. The national and local regulations for electrical
installations must be followed without fail during installation.
The contents of the description for this equipment may change as a result of
technological developments. Though we have endeavoured to make these
contents as accurate and clear as possible, we would be grateful for
information on any errors which are noted.
We accept no liability for errors in this description or their consequences.
The purpose of UPS (Uninterruptible Power Supply) equipment is to protect
sensitive electrical devices such as computers, workstations, electronic points
of sale, mission-critical instruments, telecommunications equipment, process
controls etc. from faults which may arise as a result of poor power supply
quality or even power failures. Sensitive devices such as these require
comprehensive protection against electrical faults. These may be external
faults (e.g. bad weather, operating faults) or faults caused by adjacent devices
(e.g. motors, air conditioning units, processing machines, welding equipment
etc.). The power supply faults may be summarised as follows:
o Fast and slow line-voltage spikes and fluctuations
o Mains power failure
o Fast and slow frequency spikes and fluctuations
o Mains heterodyning or transient voltages
The UPS equipment monitors the power supply parameters described above
using suitable countermeasures to protect the connected users (e.g.
changeover to support operation in the event of temporary over- or undervoltage to protect the end devices).
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