Eers Global technologies SONXA10 Users manual
Hello there.
SONX USER GUIDE
Firmware 0.9.17 release
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www.eers.ca/support
+1 (888) 375-0378 (x222)
support@eers.ca
TABLE OF CONTENTS
INTRODUCTION 3
Product Overview 3
Your device – a quick overview 6
Amulet 7
Earpiece and Cable 8
Components, Parts and Accessories 9
WEARING THE DEVICE 11
Battery 11
Charging the Device 11
Battery Light Level 12
Securing the Device 13
Attaching the Ear Tips to the Earpiece 14
Learning to Identify Left & Right 14
Selecting a Size 14
Attaching to the Earpiece 15
Inserting the Earpiece 16
Ensuring a Good Acoustical Seal 16
Securing the Earpiece to your Head 19
Level-dependent protection 20
Intelligent Pass-Through 20
Protected Mode 20
USING THE DEVICE 21
Turning the Device On 22
Performing an Earpiece Fit Test 23
Talking in Noise (Push-to-talk/PTT) 26
Adjusting volume 27
Detecting Battery Level 27
Assiging Team-Based Groups 27
Using Override Functions 28
Turning SonX o 29
CLEANING AND MAINTENANCE 30
Cleaning the Amulet 30
Maintaining the Ear Tips 30
Attaching the Ear Hooks 31
TROUBLESHOOTING 32
QUICK GUIDE 34
Buttons and indicator lights 34
Proper Ear Tip insertion 35
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This User Guide was designed for the SonX. In this build, you will be able to enjoy the protection,
communication, Earpiece Fit Test, and Override functionalities.
INTRODUCTION
This User Guide explains functionalities, how to properly insert the earpieces, maintenance, and
troubleshooting. It is designed to give you clear instructions with simplied diagrams without technical
jargon.
Should you require technical support, customer service or want to give feedback for product
development, your comments are always welcome and we would love to hear from you.
Telephone: +1 (514) 375-0378 (x222)
Toll Free: +1 (888) 375-0378 (x222)
Email: support@eers.ca
Product Overview
EERS’ vision is to create real solutions to real world problems; developed and designed to be used by
everyone - no matter what industry you work in. We have developed SonX, an industrial Hearables IoT
(Internet of Things) device, that addresses three major factors: protection, communication
and monitoring.
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Protection
The best hearing protection in the world cannot protect if it is not tted properly. Using the On Demand
Earpiece Fit Test you can verify the t and protection level. If not tted properly, warning signals will alert you.
SonX ensures you are always correctly tted, always protected.
On Demand In Noise Fit-Test
Ensures you are properly tted at all times, indicating which ear (or both) needs to be re-tted.
Level dependent hearing with pass-through mode
Acoustically transparent when used in a quiet environment. SonX’ built-in auto protection mode
switches from passive or active protection based on ambient noise conditions.
Impulse noise protection
You are always ready for unanticipated loud sounds with impulse noise clipping.
Communication
A person who cannot communicate properly is not fully eective. A person who cannot hear is not safe. When
in active mode, SonX is designed to ensure you can communicate in high-noise environments while keeping
your hearing protected. In-ear earpiece microphones allow clear radio communication, without the aid of an
external device. Furthermore, built-in short-range radio allows you to talk without removing your protection
while in high-noise environments. Should you step into a quieter area, your SonX device will enter passive
mode. In passive mode, you can have a conversation all the while keeping your hearing protection in.
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In-Noise Communication
Improve user safety and reduce accidents and lower the risk of errors by misunderstanding.
2-way communication with color-coded radio channels
Improve teamwork and productivity through sustained communication. On-site training can safely be done
in noise.
Perceptual comfort
Natural sound, no need to shout to be heard. Best-in-class acoustic transparency mode and pass-through
communication in low-noise situation. Low prole earpiece design provides outstanding 360-degree
situational awareness.
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Your device – a quick overview
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Amulet
The amulet is a powerful device,
with state-of-the-art algorithms,
which constantly processes
information such as your
surrounding noise levels and
veries your t by taking in-ear
measurements. Powering your
device on or o, adjusting volume,
communication, and t test, are
accessed via the amulet with some
buttons having dual functions.
The amulet also houses the
rechargeable battery.
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Earpiece and Cable
The earpiece is comprised of
microphones allowing voice pick-up
as well as noise level monitoring.
The cable includes a clip, an
adjustable bolo and detachable
ear hooks to assist you with
cable management and a more
comfortable wear.
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Components, Parts and Accessories
The following items are included:
SonX device: Attached to the amulet are the cables and earpieces.
Replaceable Ear Hooks: Ear hooks will already be tted to the device. For hygienic reasons, they can
be removed and replaced if you need to share or reassign the device. Your manager will have a few
extra pairs.
Reusable Comply™ Foam Tips: Included are 3 dierence sizes (Large, Standard, and Slim) to attach to
the earpiece for use in your rst tting. Your supervisor will have more when you need to replace them.
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Battery: Your battery is shipped with a charge but may not be fully charged. Be sure to plug into your
individual or master charger before your next use.
One-Port USB Wall Charger: For use to recharge your battery.
Connecting micro USB cable: This micro USB cable works with the One-Port USB Wall Charger or master hub
charger your supervisor has been issued.
Carrying Case: Your device comes in a reusable carrying case for you to store your device.
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ORANGE Battery charging
RED Battery fully charged
WEARING THE DEVICE
Battery
Your SonX device is shipped with a battery. Depending on the amount of communication requirements, your
amulet should work up to 20-30 hours when fully charged.
To install the battery, turn the back of the amulet towards you and holding it by the sides, with the battery
label facing downwards, glide the battery male component into the female USB slot in the amulet.
To remove the battery, hold the sides of the amulet and grab the end of the battery. Pull until it slides out.
NOTE: Your battery is shipped with a charge but may not be fully charged. Be sure to plug into your individual
or master charger before your next use.
Charging the Device
To charge your amulet, remove the battery from the amulet and connect to the individual wall charger or 10port hub charger provided to your supervisor. When plugged in, a LED light will turn on “orange” for charging,
and then “red” to indicate the battery is fully charged and ready to use.
TIP:
1. To preserve battery life, turn your device o during breaks or when not in use.
2. The battery can be charged at any time, regardless of depletion.
3. Avoid overheating your battery and reducing its lifetime use: once fully charged remove the battery from
the charger.
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