Warm Tiles™
Troubleshooting Tips
Al & Jed
22
Troubleshooting Tips for Warm Tiles™ Floor Warming System
• If the overall floor surface feels unusually cool after the system has been energized for more
than 3 hours, verify that the Thermostat (heating controller) is correctly installed and functioning
properly. Check with the Thermostat (heating controler) operating manual and contact the
manufacturer, if necessary.
33
Troubleshooting Ideas
PROBLEM
POSSIBLE CAUSE
SUGGESTED CORRECTION
Display is Blank
No power to the thermostat
Restore power supply
Er
02 on display
Program cannot run with time setting
proposed due to conflict of time (e.g.
Leave time occurs after Return time)
Adjust program time to eliminate
conflict
EGFD test button won’t cause
thermostat to trip
Thermostat is in ‘Standby’ mode
(Heating Symbol Flashing Slowly)
Wait for 3 minutes, until heating icon
stops flashing and is on continuously
GFI flashing on LCD display
Ground Fault detected by thermostat
Press Reset button on thermostat, if
fault does not clear, switch to Off mode
call, service technician or contact Easy
Heat Customer Service Center
Cold/Hot Floor
Floor Temp Set too low/high. Clock not
set properly
Increase/decrease Floor Temp Setting.
Check Time and Day settings, watch
for AM/PM
44
Troubleshooting Ideas
PROBLEM
POSSIBLE CAUSE
SUGGESTED CORRECTION
Floor Temp won’t reach set level
Program Set Time may be off
Check program settings, watch for
AM/PM
Heat up time may be longer than one
hour
Set cables to come on earlier than
current program
Cables may not be able to reach set
level due to room heat loss
Reduce source of heat loss, such as
open windows, insulate floor directly
under cables
Cable Problem
Cables must be checked
Floor Heating doesn’t turn on
Thermostat in Off mode
Switch to Manual or Auto mode
Power supply problem
Check breaker panel and wiring
Problem with sensor wire, ‘Sensor’
flashing on LCD display must be
checked
Check sensor and/or connections to
thermostat
Cable problem
Cables must be checked
1-800-537-4732
EasyHeat Toll Free Hotline
EasyHeat.Technicalservices@Emerson.com
Technical Mailbox
877-270-1738
Fax Number
C O N T A C T S
For additional inquiries, please feel free to contact us at
the following:
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