EasyHeat Reference Guide: Warm Tiles Troubleshooting Checklist, TSHCS-FW02 Manuals & Guides
Easyheat.Technicalservices@Emerson.com
Troubleshooting Checklist
Fax Number US & Canada: 1-877-270-1738 |
Date
Troubleshooter’s Name (Electrician / Contractor):
Company Name:
Office Phone Number:
Business Address:
Mobile Number:
E-mail Address:
Fax Number:
Installer’s Name:
Installer’s Phone Number:
Home Owner’s Name:
Home Owner’s Phone Number:
Home Owner’s Address:
Return this completed document to your contact at Easy Heat – Warm Tiles
along with photographs or sketches of the installation
TSHCS - FW02 Rev 0
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Catalog Number
Factory Value
(appearing on tag)
Initial
(out of the
package)
Before floor
covering
(after cable
installation)
Final
(after floor
covering)
A. Conductor Resistance
B. Conductor and Ground Braid Continuity
“I” for infinity or
“OL” for over load
or open circuit
1. When was the system installed?
2. Identify the model number(s) of each cable kit/mat that was installed. The model number appears on the
factory identification tag on the cold lead, retained within the junction box or electrical connection box,
behind the thermostat.
4. What type of controller (thermostat) was used? Was a relay/contactor used? If so, what is the model
number?
5. Provide the results of the Warm Tiles Cable and Mat Resistance Log from the original installation.
3. Provide the total square footage of the heated area.
TSHCS - FW02 Rev 0 2 of 9
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Catalog Number
Factory Value
(appearing on tag)
Initial
(out of the
package)
Before floor
covering
(after cable
installation)
Final
(after floor
covering)
C. Insulation Resistance
Minimum of 10
Megohms, up to
“I” for infinity or
“OL” for over load
or open circuit
D. Sensor Wire Resistance
7,000 to 14,000
ohms (measured
at room
temperature)
6. What is the main problem with the system?
7. Did the system operate initially? How long?
8. Does the whole floor fail to heat or just a part of it?
9. Has the cable/mat ever been altered in any way? (Cut, shortened, repaired)
10. What is the sub-floor construction (Concrete or wood)? Final floor finish?
TSHCS - FW02 Rev 0
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