Fusion is the first triple-play Gateway providing cable TV, high speed Internet and optional home phone capabilities
in one single, simple and elegant solution. The Fusion quick reference guide will get you up and running. If at any
time you need more in-depth help, please go to
http://www.eaglecom.net/Television_Support.html
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1. TIME – With the current time, you’ll know when your show begins.
2. CURRENT CHANNEL – Displays the channel that is playing in Mini
TV. If the program is recorded, an icon will display the current status
- i.e., play or pause.
3. MINI TV – Lets you keep watching your program while you browse.
4. FOCUS – The current selection is in the focus area of the menu.
When cards are in focus, they appear raised and hig
hlighted.
5. VERTICAL LIST – Contains all of the items in the current horizontal
category.
6. INFO PANEL – Depending on the item in focus, this area either
provides more information about that item or a selection of choices
for that item.
7. CARD – Items in vertical lists are called cards.
When you press INFO on
an item in focus, you’ll get a
list of options for that item
in an action menu. Use the
up and down arrow buttons
to scroll through your
action menu options.
Action menus have a focus,
just like the main menu. To
select an option, bring it
into focus, and press OK.
The Fusion Player offers
an optional Grid Guide
view for people who prefer
to find programming in that
layout. Launch the Grid
Guide with the shortcut
button at the top of the
remote.
Favorites – A filter that lets you add your
favorite TV, video, photo and music content to
one convenient place.
Channels – A vertical menu that lists all
available channels.
Recorded TV – A list of all of the programs
you’ve recorded.
Settings – A category that allows you to
customize your player.
Messages – A place to receive messages about
Phone – A list of recent phone calls from your
incoming
Search – Options to search for programs by
title, key-word, or by category.
News – A filter that displays all of the 24 hour
news channels and current news programming.
Kids – Access all children’s programming in one
consolidated list.
TV Music – A collection of TV music channels
to match your taste and mood.
SuperTicker – The SuperTicker lets you stay on
top of the latest news, sports, scores and stocks
with
Games – A variety of classic games like
Blackjack and Slotmachine.
Sports – A filter that displays all available sports
content.
Movies – A filter that displays all available
movies, including live and recorded TV .
HDTV – A filter that displays all of the highdefinition content.
Home Network – An easy way to enjoy media
stored on your computer from the comfort of
your TV. Home Network allows
media from your computer to your Fusi
Media Player.
sEagle Fusion ervices and updates.
lines. (*Requires Eagle Telephone)
out missing your show.
you to stream
on
http://www.eaglecom.net/Television_Support.html
Page 2
REMOTE GUIDEREMOTE GUIDE
1. DVR – Goes to the Recorded TV category.
2. APP – Jump to Super Ticker category.
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3. GRID – Activates the traditional Grid Guide
view of TV programming.
4. LIVE TV – Goes to full-screen, live TV,
regardless of what’s currently in focus.
1. ARROWS – Moves the horizontal or vertical bands one card backward or forward one
item. Holding them down activates Turbo Mode and increases your browsing speed.
2. OK – Begins playing the item in focus or executes an option in an action menu.
3. BACK – Takes a vertical
list displaying TV
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1
6
programming back to
the previous half hour.
Also pages back
through an info note.
2
7
4. NEXT – Takes a vertical
list displaying TV
programming forward
to the next half hour.
3
4
Also pages forward through an info note.
5. INFO – Brings up an action menu of options related to the item in focus.
6. ZOOM – Alternates between full screen and the main menu. Also turns the
SuperTicker on and off.
7. NUMBER KEYS – Entering numbers will take you directly to the corresponding
channel. The CLEAR will back you out of any menu you are in.
appgrid
ticker
C
B
A
infozoom
OK
backnext
menu
play
rewfwd
pause
rec
skipreplay
stop
liveTVdvr
live
D
TV
1. MENU – From wherever
you are, MENU returns you one step at a time toward the
top level of the main menu.
2. PLAY – Begins playing the TV show or media file in focus. Also allows you to view the
show at the point of fast-forwarding or
rewinding.
3. SKIP – Skips forward in your program the
number of seconds that you predefine in
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4
2
3
settings.
4. REPLAY – Rewinds the program seven
seconds, so you can check out what you
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missed.
5. REWIND – Press up to three times (for three
speeds) to rewind the show.
6. FAST-FORWARD – Press up to three times
(for three speeds) to fast-forward.
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9
8
7. RECORD – Press RECORD while watching a show or with a show in focus to record.
8. STOP – Exits out of a recorded show or stops a recording in progress if you’re
watching that show full screen.
9. PAUSE – Pauses the show you are watching.
PARENTAL GUIDE
Settings provides robust Parental Controls, including the ability to
lock shows by channel or by the same rating systems used by
the V-Chip: MPAA ratings and TV Parental Guideline ratings.
Creating a PIN
1. The first time you use Parental Controls the system asks you
to create a PIN.
2. In the Settings category, scroll to the Parental Controls card,
and press OK.
3. Press the numbers on the remote to enter a four digit PIN and
then enter
the PIN again to confirm it.
4. Choose close.
Changing a PIN
1. In the Settings category, scroll to the Parental Controls card,
and press OK.
2. Choose settings, use the left arrow to scroll left to the Change
PIN card, and then press OK.
3. Enter the old PIN, enter the new PIN, and then enter the new
PIN again to confirm it.
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Page 3
REMOTE SCHEDULINGREMOTE SCHEDULING
Eagle customers with Fusion in their home will be able to manage and control their viewing experience
through the Internet from any PC or web-enabled device. Using easy, intuitive controls, you can browse TV
Listings, record a favorite show/series and manage your DVR from your desk, your car or anywhere you have
web access.
LOGGING INTO YOUR ACCOUNT
1. To login to your account, you will need access to
https://eagle.moxi.com.
**You MUST first be registered with Watch TV Everywhere
(WTVE) & use the same Username/Password for both.
To Register with WTVE go to www.watchtveverywhere.com
You will need your Eagle Account Number (located at the
top of your monthly billing statement).
Once logged in, you will see the Account Menu to the left of
2.
the screen. The Summary tab allows you to do the following:
View/Manage Scheduled Programming
View/Manage Recorded Programming
View/Manage Default Settings for New Recordings
View/Manage Series Options for New Recordings
Online Scheduling3.
By clicking Online Scheduling, you can view all
available TV listings & use them to schedule
show/series recordings. After selecting a show,
you click on it & information about the show appears,
along with the option to Record Once or Record Series.
More Info will take you to a full description, future
episodes & recording options.
Page 4
DVR QUICK GUIDEDVR QUICK GUIDE
Controlling Live TV
• Press PAUSE to alternate between pausing and resuming the
show you’re watching.
• Press REWIND up to three times (for three speeds) to rewind
the show.
• Press FORWARD up to three times (for three speeds) to fast-
forward the show up to the point of broadcast.
• Press PLAY to stop fast-forwarding or rewinding or resume
from a pause.
• Press LIVE TV to view the point of broadcast for the l
channel you watched.
• Press REPLAY to view the
previous 7 seconds of the
show.
• Press SKIP to skip forward in
the show up to the moment of
broadcast. You can decide
how many seconds to skip
with this button in the Settings
menu.
• Press PAUSE and then
FORWARD once to activate
slow motion.
• Pressing RECORD to record the entire contents of the
temporary memory or buffer for the show you are watching.
• Press PAUSE and then SKIP to advance forward one frame.
THE BUFFER
When you start watching a show, your PFusion layer will start
storing it in temporary memory, called a buffer. The amount of
temporary memory varies, but it is never less than 30 minutes
for standard definition or 10 minutes for HDTV.
Player Bar
Whenever you press one of the player control buttons, you’ll see
the Player Bar, which gives you status informa
program you’re currently watching. You’ll see a version of the
player bar no matter what type of media you’re enjoying,
whether it’s recorded or live TV, photos, or music.
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1. CURRENT TIME – The current time or point in the current
program.
2. PROGRAM – The current live or recorded program being
played back.
3. SHOW START TIME – The start time of the recorded or Live
TV program.
4. STORED IN MEMORY –
buffer) displays the part of the show recorded in temporary
memory. While watching recorded TV, it shows the entire
contents of the show available for viewing.
while watching live TV, this area (the
tion about the
ast
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5. PLAYER BAR STATE – The current state of the program
controls, such as play, pause, rewind, and fast-forward.
6. SHOW END TIME – Displays the end time of the Live TV
program or the duration of a recorded TV pro
TV Channels - Layout
1. TIME – With the current time, you’ll know when your show
begins.
2. CURRENT CHANNEL – Displays the channel that is playing in
Mini TV. If the program is recorded, an icon will display the
current status - i.e., play or pause.
3. MINI TV – Even when channel surfing, Mini TV always keeps
you in the action.
4. FOCUS PROGRAM – Pressing INFO on this item brings up an
action menu.
5. AVAILABLE
available in your TV lineup that are currently airing.
6. RECORDING ICON – Displays an icon if the show is recording
or scheduled to record.
7. INFORMATION PANEL – Displays program information about
the show in focus.
8. PROGRAM INFORMATION – Displays the next three
upcoming shows that will air on the channel in focus.
Recording Icons
Your Fusion Player
includes the
following recordin
icons for DVR status
at a glance. The
following icons
appear on focus
cards and vertical
cards throughout
the main menu.
Recording Options
If you have record once or record series selected, you’ll see an
arrow to the right that allows you to access recording options.
You can also access recording options
from the action menu of a show that’s currently recording or
scheduled to record.
Scheduled to Record
Recor
ding options for a single episode scheduled to record:
• Keep - lets you decide when the show will be deleted.
• Get series - sets the entire series to record.
• Stop - allows you to set the recording to stop early or late.
• Start - allows you to set the recording to start early or late.
TV PROGRAMS – Displays all of the programs
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45678
The show is recording right now.
g
The show is scheduled to be
recorded.
The show is recorded and may be
deleted when space is needed for
newer shows.
The show will not delete and can
only be deleted manually.
gram.
Page 5
DVR QUICK GUIDEDVR QUICK GUIDE
Series Options
• Keep
• Episode limit - Determines how many episodes will be stored
automatically.
• Accept - Determines whether you’ll accept first-run only or
repeat episodes.
• Timeslots - Lets you record only epsiodes airing at a certain
timeslot.
• Priority - Sets the priority order of your series recordings.
• Cancel series - Cancels the scheduled recordings.
• Start & • Stop
Space Management
Shows are
can protect shows from deletion from the Recorded TV
category; see the following chapter for details.
When you schedule a new show to record, your Fusion Player
will check to make sure that your Media Gateway hard
drive has enough room.
If your hard drive does not have enough room for the new
recording, you’ll receive a message informing you that, when the
new show airs, some recordings may need to be deleted in
order to make room for the new show.
If all of your current recordings are protected against deletion,
you’ll get a message that your show may not be recorded.
Intro to Recorded TV
In the horizontal menu, you’ll find the Recorded TV category. All
of the recorded shows and shows that are currently recording
are listed in the vertical band in alphabetical ord
series are grouped into folders; you’ll see the individual episodes
in the preview panel to the right. To watch a show, select it, and
press OK. And if you’ve already watched half of the show, you
can choose whether to resume where you left off or start over
from the beginning.
Recorded TV - Layout
.
1. CHANNEL LOGO – Displays the channel of the recorded show.
2. RECORDED SHOW ICONS – Let you know if the show is in
danger of deletion or protected against deletion.
3. FOCUS – Displays the channel number, logo and an indication
of whether a show is part of a series. Folders that contain
multiple episodes in a series also display the number of
episodes.
4. SERIES FOLDER – Episodes of a series are held within a folder
listing the number of recorded episodes.
5. EPISODES OR DURATION – If the item in foc
containing episodes in a series, focus lists the number of
episodes. If it’s an individual show, it lists the show’s duration.
automatically kept until more room is needed. You
er. Episodes of a
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3
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us is a folder
6. INFORMATION – With a folder containing episodes in a series
in focus, this area shows the current recording options for the
series. With a single recorded program in focus, this area
shows a summary of the show information.
7. SERIES – Individual episodes in a serie
preview panel. Press the right arrow button and select an
episode to see that episode’s action menu.
Recorded TV - Management
When you press INFO with a recorded program in focus, you’ll
get the following list of options in the action menu:
• Play/Start Over – Launches the program full screen from the
beginning.
• Resume – This option only appears if you’ve watched a portion
of the program
point you left off.
• See all times – Displays all of the times that particular show airs.
• Delete – Removes the program from Recorded TV.
• Recording options – Lets you access the recording options
menu.
• Keep Until – Your Fusion Player will automatically delete the
oldest shows in your Recorded TV folder as you need the
room for new recordings. Keep Until lets you se
to be deleted at the point of your choosing.
• Lock – Prevents someone from watching the recorded
program without a PIN.
• Record Series – you’ll get this option if you only have a single
episode recorded.
Recorded TV - Options
The Options card appears in the Recorded TV category and lets
you set your personal recording preferences. Select the Options
card, and you’ll get access to:
• Canceled a
shows that you have scheduled that will not record as well as
shows that did not record. The shows above focus have not
aired yet, while the shows below focus have already aired.
• Scheduled to Record – You can confirm that a show is set to
record using the Scheduled to Record category. In Scheduled
to Record, you can also cancel a recording and access your
ing options for each show. Just pick the show you want
record
to manage and press INFO.
External Hard Drive
To expand the space you have for recorded programs, you can
connect one external hard drive at a time to the rear eSATA port
on the Media Gateway. Please keep in mind that your
Media Gateway only supports eSATA storage devices
marketed or certified for DVR use.
. Launches the program full screen from the
nd Deleted – Your Fusion Player keeps a list of
s are shown in the
t the program
http://www.eaglecom.net/Television_Support.html
Page 6
IPAD/IPHONE APPIPAD/IPHONE APP
The iPad application extends the remote control functions of your Fusion to the iPad. You can control
any of your Fusion Media Players within your home, browse the programming Guide, set recordings,
and manage your DVR.
Downloading the App
To obtain the iPad app, you will need to access the Apple App Store.
1. From your iPad Home Screen, tap on the App Store
2. In the Search box, type ‘Arris’
3. Find the ‘Arris Whole Home Solution’ App
4. Once found, tap FREE to download the App
5. Enter your Apple ID password to continue downloading the App
Connect & Sign In
Once the App is installed on your iPad/iPhone, you will need to
pair the App with your Fusion Media Players.
1. Open the Arris App & it will begin searching your network &
then ask for an 8 digit code
2. From your connected Fusion Media Player go to
– Settings – Moxi Mobile - ‘OK’
The Guide
Home Screen – There are five tabs located at
the bottom of the application; Guide, Search,
Recorded TV, Remote & Settings. You will
begin on the Guide screen by default.
Guide
Search
Remote
Recorded TV
Setting
3. Choose ‘Add’ to connect a device
4. Enter the 8 digit pairing code from the Media Player to
the mobile device
5. Media Player will display ‘Success’ on screen when completed
TIPS
Network (Channel) logos – The Network logo can be tapped to bring up all the listings available for that channel. To return to
the full guide simply tap the Guide button at the navigation bar on the bottom of the screen.
Schedule a Recording – Select a show from the Guide to record. If the show is listed as a series, you will have the option to
Record Once or Record Series.
Program listings – Tapping the box around the name of a program will bring up information on the program including rating,
genre, description, and cast when available. If the program is currently airing, you can select to Watch it on TV and the Media
Player will tune to that channel. If it is going to air later then you have the option to record the show or the entire series.
Media Player Selection – Tap on the arrow next to the Media Player listed to control a dierent Media Player. Note: To
prevent the app from being able to control the Media Player as a remote control, go to the Settings menu on the Media Player
and select Remote Control of Media Player and toggle the setting to o. This will prevent the app from working as a remote
control but will allow the app to manage the DVR and use of the guide.
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