Eagle EI-1000, EI-2000 Setup, Calibration And Troubleshooting
EI-1000 & 2000: Setup, Calibration and Troubleshooting.
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EI-1000 & EI-2000
DIGITAL WEIGH INDICATOR/TRANSMITTER
EAGLE MICROSYSTEMS, INC.
366 CIRCLE OF PROGRESS
POTTSTOWN, PA 19464
EI-1000 & 2000: Setup, Calibration and Troubleshooting.
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EI-1000 & 2000: Setup, Calibration and Troubleshooting.
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Table of Contents:
Page:
3
4 Installation and Wiring.
5 Calibration.
6 Operation in automatic modes.
7 Scale Wiring color codes.
8 Troubleshooting.
9
10
11 Changing Configuration Parameters, turning off auto-zeroing.
12 4-20 mA Outputs - Parameter Setup, Testing, and Calibration.
13 4-20 mA Troubleshooting.
14
15 Day tank use - Instrument setup.
16 Calibrating an Empty Day Tank.
17 Calibrating a Day Tank that can’t be emptied.
18
19 Your notes.
The “Setup, Calibration, and Troubleshooting” manual shipped with new
instruments will have the Operation manual attached. It contains more in-depth
information such as parameter explanations, set-point settings, diagnostic
modes, and serial communications (standard RS-232, RS-485, & MODBUS
available).
If you need a copies of this or any manual contact:
Eagle Microsystems at 610-323-2250.
Email: info@eaglemicrosystems.com
www.eaglemicrosystems.com
EI-1000 & 2000: Setup, Calibration and Troubleshooting.
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EI-1000 and EI-2000: Installation and wiring.
1. Chose a mounting location for the scale base and instrument. WT3600,
ECS150x, LP4310, and any scale that has a hinge at one end must be
bolted down before use. The DCS-302, EDS-400, C3600, C7200 and DS750 should be bolted down for best results.
2. Mount instrument and scale base. See the instrument and scale manuals
for drawings if needed.
3. Wire scale base. Use TB4 on EI1000 units. See Scale Wiring section for
details. The EI-1000 has a shorting jumper on TB5 (+S,-S,-E). Do not
remove this jumper.
4. Check S2 and set for the proper power input voltage 230 or 115 V.A.C. S2
is directly above the power terminal TB1.
5. Wire up A.C. Power on TB1. G is earth ground. N is Neutral or L2. H is
Hot or L1.
6. Wire 4-20 outputs, if needed, on TB3. CH1 is the left display. CH2 is the
right display. The EI-1000 uses CH1.
7. Power up unit. The instrument should show a weight reading if everything
is wired properly. If the instrument shows A-OL, double check the scale
wiring. See the alternate color codes table below for the 4 possible color
codes.
8. When the scale is showing a weight reading, push down on the deck or
disk. The gross weight should go positive. If the reading goes negative,
reverse wires on the +S and –S terminals and recheck.
9. Calibrate the system. See the next page.
10. Setup and calibrate the 4-20 mA outputs if needed.
EI-1000 & 2000: Setup, Calibration and Troubleshooting.
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Calibration: If you are using a permanently mounted tank, see the Day tank
setup section and follow the calibration instructions there. To enter the
calibration mode:
EI-1000: Press and hold [SELECT] + [RIGHT ARROW] for greater than three seconds.
EI-2000: Press and hold [LEFT SELECT] + [RIGHT SELECT] for greater than three seconds.
1. The display will show “CFG” (EI1000) or “SEL CFG” (EI2000). Use the up
arrow to change “CFG” to “CAL 1” (1000) or “CAL” (2000). Press SELECT
(1000) or the right SELECT (2000). The display will show the gross weight
with the GROSS light flashing.
2. Remove all weight from the scale. If you are using a tank that will be
permanently mounted on the scale it can be left on the scale. Make sure
the tank is empty or pumped out to it’s lowest point.
3. Press the ZERO pushbutton to zero the instrument. On the EI-2000 use
the ZERO button on the side you are calibrating. NEVER use the arrow
keys to zero the scale. If you do so by accident, unplug the power to the
EI before exiting the calibration mode. This will prevent the zero from
being saved.
4. Place a known weight on the scale that is 10% or more of the scale’s
capacity. If you are using a scale with a stop across the back, place the
weight all the way against the stop. On all other scales, roughly center the
weight on the deck or disk. On bases designed for 150 pound or ton CL2
cylinders, calibrate with a full cylinder for best results. If using a day tank
place a known weight in the center of the tank or fill the tank with a known
amount of water or the actual chemical you are using and calibrate.
5. The instrument should show a positive reading. Use the up or down
arrows to set the correct gross weight. On the EI-2000 use the arrows on
the side you are calibrating.
6. On the EI-2000, repeat the calibration on the other side.
7. Press the right arrow twice on the EI-1000 to exit the menus and return to
the gross weight reading. On the EI-2000 use the left SELECT.
Recommended: After correct operation is verified, use the diagnostic mode to
write down the values of parameters 1.o, 1.c, 2.o, 2.c. These store the calibration
information. If the calibration or zero is altered these numbers can be reentered
to restore it.
Date( )
Date( )
Date( )
Date( )
Parameter
1.o (Channel 1 zero)
1.c (Channel 1 span)
2.o (Channel 2 zero)
2.c (Channel 2 span)
EI-1000 & 2000: Setup, Calibration and Troubleshooting.
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Operation in automatic modes 3 and 4:
1. Zeroing: Starting with an empty scale showing the gross weight, press the
zero button if the reading is not zero.
If the scale shows “n0 0” the weight exceeds the push to zero percentage
(parameter P114). See the calibration section to zero the reading.
If nothing happens double check that the GROSS light is lit. Use the select
button to show the gross weight if needed. Press zero again. You may not
be in mode 3 or 4 if the instrument still won’t zero. See the calibration
section to zero the reading.
2. Place tank on scale. Check that the gross weight is correct. (Gross = Tare +
product in tank). You may have to wait a few minutes for a stable reading while
the contents of the tank to settle.
3. If the gross weight is not correct and the GROSS light it flashing, use the
UP/DOWN arrows to adjust the weight.
If the GROSS light is not flashing, hold down the select button a few
seconds until it does.
4. Press select.
Instrument will show the tare weight in operation mode is 4. Go to step 5.
Instrument will show the correct remaining weight if the operation mode is
3. You’re done! (Partial tank see below.)
5. Use the UP/DOWN arrows to set the correct tare weight if needed.
6. Press select to save the tare and show the remaining weight.
Partial tank notes:
Assume the gross weight is correct in steps 2 and 3. If using mode, 4 continue
normally. The remaining weight will be correct.
Mode 3 will show a full tank in step 4. To fix: hold down the UP arrow while the
remaining weight is shown. The reading will jump to TARE after several seconds.
Use the UP/DOWN arrows to set the tare weight. Press SELECT when done.
Please copy this page and post it by the EI-1000 / 2000 for quick reference.
EI-1000 & 2000: Setup, Calibration and Troubleshooting.
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Scale Wiring:
Color codes vary depending on the scale type and load cells used. All four
codes can be tried without damaging the scale or the instrument.
All Eagle Microsystems scales with orange and blue wires use code A.
Code A works with the LP4300, LP4320, WP1000, WT3600, C3600 &
7200, EDS400, most scales with four mounting feet, and our hydraulic
conversion kits with the round load cell (HC3600 & 7200).
Code D or B works with the ECS150x/400 series scales. Try these codes
with any scale with a hinge and a single load cell mounted on top of the
deck. Note: If an ECS has a color code printed on the cable use it but
swap the +S and –S colors!
Code C works with the LP4310, scales with a hinge and cell mounted
inside of the deck, and our HC1000 hydraulic conversion kit.
If your scale or load cell was not obtained from Eagle Microsystems, try
code C or A first. You may want to contact the manufacturer for the color
code. You can also call us with the make and model of the scale and we
may be able to find it for you.
Wiring color codes:
Terminal
A ↓
B ↓
C ↓
D ↓
+E
Red
Red
Green
Green
+S
Green
White
White
Red
-S
White
Green
Red
White
-E
Black
Black
Black
Black
SH
Yellow
Yellow
Yellow
Yellow
Orange and Blue wire usage:
DCS 302 only.
(Code “A” on TB5)
Our other scales on
TB4
Our other scales on TB5
Orange
TB4 +S
+ Sense
+E or cap with wire nut
Blue
TB4 -S
- Sense
- E or cap with wire nut
If the wiring code you tried didn’t work:
If code A or B gives you an “A-OL” use C or D and vice-versa.
If the instrument shows a weight but the gross reading goes down when
weight is applied, swap the wires on the + and - S terminals.
If the instrument reading is unstable, check for loose connections.
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Troubleshooting:
Instrument doesn’t power up:
• Check the ribbon cable between the display and the CPU boards. It
should be plugged in all the way and have the red line next to the pin 1
markings.
• Unplug the power. Check that S2 is set for the proper input voltage.
Change it if needed and plug the unit back in.
• Use a multimeter to measure voltage at the H and N terminals on TB1.
There should be approximately 115 or 220 volts A.C. coming in. If not,
power is not reaching the instrument.
• Unplug the power. Measure the resistance across the plug. An EI set for
115 VAC should read near 70 ohms and a 230 VAC unit should read near
275 ohms. If not check the fuse located in the black fuseholder with a
slotted screwdriver top (directly below the transformer).
• Measure the + & - E terminals on TB4 or TB5 with the power on. You
should have 5 volts DC across them. If 5 volts is present, double check
the ribbon cable and J3 on the CPU board. If 5 volts is not present, unplug
the instrument, disconnect the scale(s) and plug the unit back in. If it
powers up now there is a short in the scale wiring.
• The jumper on J3 should be below the 1 (right side) for an EI-1000 and
below the 2 (left side) for the EI-2000.
EI-1000 display shows gibberish:
• Check J3 as shown above. If you ordered both EI-1000’s and 2000’s you
may have accidentally swapped displays.
EI-2000 display lights up the 8 LEDs but not the digits:
• The ribbon cable is plugged in backwards on one end.
Display is very dim:
• Unplug unit and check S2. If it is set for 230 VAC and you are running it on
115 this may happen.
• If S2 is ok, disconnect the scale(s) and plug the unit back in. If the display
is now bright there is a short in the cable or scale base. Check the cable
to the scale(s) for any point that may have been smashed or pinched
during installation.
• Measure the AC input voltage with a meter, it may be too low.
EI-1000 & 2000: Setup, Calibration and Troubleshooting.
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Display shows, “n0 0” when the zero button is pressed.
• The zero button is limited in normal operation to prevent someone from
accidentally zeroing a full scale. To bypass this error if needed, go to the
Calibration section. Enter the cal mode and do steps 1,2,3 and 7.
• Faster way! If the front cover is open close dip switch #4. The gross
light(s) will flash. Press the zero button. Open switch #4. Done!
Display stays at zero or goes up slightly when placing a know weight on
the scale
and/or
Unstable weight readings:
• On the DCS-302 or DS-750 the shipping nut or bracket may not have
been removed. Flip the deck over. The nut or bracket is located under the
square box and holds the long lever(s) up against the deck.
• The EDS-400 uses foam to hold the long lever up against the deck for
shipping. Flip the deck over and remove the foam if it’s still there.
• On any scale with a hinge and a load cell mounted on top of the deck,
make sure the foot is sitting on the floor and the bolts mounting the load
cell are not touching the floor.
• On the EI-1000 with a single scale the scale should be wired to TB4
(seven position terminal).
• The EI-1000 comes with a jumper shorting the +S,-S, and –E terminals on
TB5. If it was moved to TB4, replace it on TB5
• The LP4310 and LP4300 have adjustable feet. Make sure the foot has not
been backed out so far during leveling that the threaded rod is hitting the
underside of the deck.
• Recheck the wiring. If the +E wire comes loose or is broken it can cause
the instrument to stay at zero. Check the load cell and instrument cables
for any damage.
• Measure the + & - E terminals on TB4 or TB5 with the power on. You
should have 5 volts DC across them. If 5 volts is not present, kill the
power. Disconnect the scale(s). Apply power and measure the + & - E
terminals on the CPU board. If 5 VDC is present the scale or wiring has a
short. Note: If you measure 10 Volts, that’s OK. Older indicators had 10 VDC excitation.
• Make sure there isn’t anything stuck under the scale and the sides of the
scale are not rubbing against anything.
• Check the corner readings on any scale with four load cells or four feet
(Ex. LP4300, WP1000, C3600, C7200 ). Place a weight on one corner at a
time. The corner with the lowest reading most likely has a mechanical or
electrical problem. A corner that reads high may also have electrical
problems such as a wrong load cell or bad summing box.
EI-1000 & 2000: Setup, Calibration and Troubleshooting.
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Display stays at zero when chemical is pumped into the tank but increases
if the scale is stepped on or a test weight is applied:
• Turn off the automatic zero function. (Set parameter P113 off.) See the
Changing Configuration Parameters and day tank setup section for
more info.
If the weight reading starts drifting wildly or shows OL, UL, or A-OL:
• Check the cable from the scale to the instrument for damage.
• Check the wiring in the instrument for broken or loose connections.
• The LP4320, LP4300, and most multiple load cell scales have a summing
box mounted under the deck. This box will need to be opened and
inspected for moisture or corrosion if the cable looks good.
• On all scales with a summing box, inspect the connections inside the box
for loose or broken wires. Also check the cables from the load cells to the
summing box for damage.
If the weight reading doesn’t track properly:
• Inspect the scale and tank to make sure they are not rubbing against
anything.
• Check that all piping to the tank has a flexible section to allow the tank to
move.
• Check under the scale to see if anything is stuck there.
• Check that the adjustable feet have not been backed out so far that they
are hitting the underside of the deck.
Remaining weight is wrong but the gross weight is correct:
• Press SELECT several times. If you can select the tare weight use the
UP/DOWN arrows to change it.
• If you cannot get the tare weight to show, select the remaining weight.
Hold down the UP arrow. After about three seconds the unit will jump to
the tare weight and start scrolling. Release the button and use the
UP/DOWN arrows to set the tare. Press SELECT when finished.
• If that doesn’t work you have an older indicator. Enter the configuration
mode by closing dip switch S1 position 1. Set parameter P001 to “1”. This
selects the manual mode. Open the switch and you will be able to select
the tare. Note: On old style EI-1000’s hold down SELECT until “nOnE” flashes. Press
UP to get to “CFG” and press SELECT to get to “P001”. Hold down “SELECT” until
“DONE” appears to exit.
EI-1000 & 2000: Setup, Calibration and Troubleshooting.
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Changing configuration parameters:
EI-1000: Press and hold [SELECT] + [RIGHT ARROW] for greater than three seconds.
EI-2000: Press and hold [LEFT SELECT] + [RIGHT SELECT] for greater than three seconds.
The display will show “CFG” (EI1000) or “SEL CFG” (EI2000). Press SELECT
(1000) or the right SELECT (2000). The display will alternate showing P001
and a number.
Faster! If the cover is open close dip switch #1 to enter the configuration mode. Open it when
done to save any changes and return to the weight reading.
EI-1000 only:
• Use the UP/DOWN arrows to select the parameter. When you stop
using the arrows the display will alternate between the parameter and
its value.
• Press SELECT. The value will flash. Use the UP/DOWN arrows to
change it to the new value.
• Press SELECT to save the change. The display will go back to
alternating between the parameter and its’ value.
• Use the UP/DOWN arrows to go to another parameter if needed.
• When done press the arrow that points to the right twice. The display
will return to the weight reading.
EI-2000 only:
• Use the left UP/DOWN arrows to select the parameter number in the left
display.
• Use the right UP/DOWN arrows to change the value in the right display.
• When done, press the left SELECT twice to return to the weigh readings.
Turning off auto zeroing:
• Enter the configuration as shown above.
• Use the UP arrow to get to P113.
• EI-1000 - Press SELECT and use the down arrow to change the value to
OFF. Press SELECT again.
• EI-2000 - Use the right DOWN arrow to change the value to OFF.
• Exit the configuration as shown above.
EI-1000 & 2000: Setup, Calibration and Troubleshooting.
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4-20 mA parameter setup:
• Enter the configuration as shown on page 9.
• Use the UP arrow to get to P600. This sets what the 4-20 output follows.
• The selections are: Gr - gross weight, rE - remaining weight, GT - gross
total, rT - remaining total. “Total” modes transmit the sum of both sides of
the display on channel 1.
• EI-1000 - Press SELECT and use the arrows to change the value if
needed. Press SELECT again.
• EI-2000 - Use the right arrows to change the value if needed.
• Now go to parameter P610. This set the weight value that equals 20 mA.
• Change the value if needed as shown above.
• See “4-20 mA output testing” for calibrating or testing if needed.
4-20 mA output testing:
EI-1000: Press and hold [SELECT] + [RIGHT ARROW] for greater than three seconds.
EI-2000: Press and hold [LEFT SELECT] + [RIGHT SELECT] for greater than three seconds.
• Use the arrows to get to “AOUT”. Press SELECT.
• “Ao.test” (EI-1000) or “Ao T 4.00” (EI-2000) will be displayed.
• If using an EI-1000 press SELECT and “4.00” will start to flash.
• The output is now forced to 4 mA. Connect a current meter or check the
remote readout to check the output.
• Using the arrows (right side on EI-2000) will force the output to the value
shown.
• Go up to 20.0. Check the output is 20mA or full scale on the remote
readout.
• Go to 12.00 mA. Check the output is 12mA or half scale on the remote
readout.
• On the EI-1000 press SELECT when done to return to Ao.TEST.
Calibrating the 4-20mA outputs:
Enter the configuration as shown above and select “AOUT” as shown in the first step.
1. Go up to “Ao.1 4“ (“Ao.1 4.0” on EI-2000, use the left arrows.)
2. Connect an mA/current meter capable of displaying 20.00mA to
0.01 mA to CH1 output.
3. On the EI-1000 press SELECT. The “4” will flash.
4. Use the up/down arrows to set the output to 4.00 mA on your
meter. The readout on the indicator will not change. (Use right
arrows on EI-2000)
5. On the EI-1000 press SELECT. The “4” will stop flashing.
6. Use the up arrows (left on EI-2000) to get to “A.o 1 20”
7. Press select on the EI-1000.
EI-1000 & 2000: Setup, Calibration and Troubleshooting.
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8. Use the arrows to set the output to 20.00 mA on your meter.
9. Press select on the EI-1000 to stop the flashing and save the
value.
10. If needed, now hook your meter to CH2 output.
11. Go up to “Ao.2 4”
12. Repeat steps 3 through 9 using the Ao.2 prameters to set the
channel 2 output.
13. Use the left SELECT button or the right pointing arrow on the
EI-1000 to exit all the way back to the weight reading to save
the new calibration.
Setting the zero and full scale on your remote readout:
Enter the configuration as shown on page 9.
• Use the arrows to get to “AOUT”. Press SELECT.
• “Ao.test” (EI-1000) or “Ao T 4.00” (EI-2000) will be displayed.
• If using an EI-1000 press SELECT and “4.00” will start to flash.
• Go to 4.00 mA. Zero your remote readout if needed.
• Go to 20.00 mA. Set your remote readout to full scale.
• On the EI-1000 press SELECT when done to return to Ao.TEST.
4-20 mA troubleshooting:
Go through the output testing as shown above.
• If you find any trouble when using a DMM, check your meter against a
known good 4-20 output to verify it is functioning properly. Worn test leads
may not make a good connection and cause low readings. We’ve also
found some low cost digital meters do not read low DC currents properly.
• If there is no current output, set your meter to volts DC. Measure the
output. If you have a reading of 10 VDC or higher the current fuse in your
meter may be bad.
Remote readout isn’t working:
• The EI1000/2000 is an active or sourcing output. Check that your remote
is set as a passive input.
• Disconnect the loop and hook a meter up to the output directly. Check the
4,12, and 20 mA points again. If the output works now any problems are in
the remote readout or the wiring.
EI-1000 & 2000: Setup, Calibration and Troubleshooting.
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Remote readout shows proper values in test mode but doesn’t track the
weight shown by on the indicator’s display:
• Check the P600 and P610 settings as shown in the “4-20 mA parameter
setup” section. P600 selects gross or remaining weight tracking and P610
sets the weight that will be 20mA.
Note: The reading displayed on the remote will be within 1% of the reading on
the EI1000 or EI2000.
Remote readout changes during testing but doesn’t track properly.
• Check that your remote is set as a passive input. If it’s sourcing current it
may be “fighting” the EI’s analog output.
• Calibrate the 4-20 mA outputs as shown above.
• Go through the output test again and check the output values with a
meter.
• If this tests ok then set the zero and full scale on your remote readout as
shown above.
Remote readout doesn’t change or no current output.
• If there is any current from the output but it is “stuck” and won’t follow the
test readout, the output is bad. The chips are socketed and can be
replaced in the field. U7 drives the CH1 output and U8 drives CH2. It may
be best to send the EI1000/2000 in for repair as there may be other failed
components.
• If there is no current output, set your meter to volts DC. Measure the
output. If you have a reading of 10 VDC or higher check the current fuse in
your meter. It may be bad.
• If your meter doesn’t show any voltage in the above step, the output is
blown. It may be The U7 or U8 chips as in the first step above.
• If the 4-20 output doesn’t change when reading weight but works in the
test mode there is a setup problem. Check the P600 and P610 settings.
Also check the tare and remaining weights if P600 is set to rE or rT.
Output current is stuck over 21 mA or under 3.4 mA but not zero.
• The output chip is blown. The chips are socketed and can be replaced in
the field. U7 drives the CH1 output and U8 drives CH2. It may be best to
send the EI1000/2000 in for repair as there may be other failed
components.
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