OPERATING MANUAL
ASSEMBLY
click
WASH FILTER
Wash filter with cold water
at least every month.
REGISTER
YOUR FREE
2 YEAR
GUARANTEE
click
Charging.
Not charging –
too cold/too hot.
TODAY
SV03
Fully charged.
Not charging – contact
the Dyson Helpline.
2
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING
TO BUY A DYSON APPLIANCE
After registering your free 2 year guarantee, your Dyson
appliance will be covered for parts and labour for
2 years from the date of purchase, subject to the terms
of the guarantee. If you have any questions about your
Dyson appliance, call the Dyson Helpline with your
serial number and details of where/when you bought
the appliance.
Most questions can be solved over the phone by one of
our trained Dyson Helpline staff.
Alternatively, visit www.dyson.co.uk/support (UK) or
www.dyson.ie/support (ROI) for online help, general tips
and useful information about Dyson.
DYSON CONTACT DETAILS
UK:
Website: www.dyson.co.uk/support
Dyson Helpline:
08002980298
Email:
askdyson@dyson.co.uk
Address:
Dyson Ltd, Tetbury Hill, Malmesbury, Wiltshire, SN160RP
ROI:
Website: www.dyson.ie/support
Dyson Helpline:
01475710 9
Email:
askdyson@dyson.co.uk
Address:
Dyson Ireland Limited, Unit G10, Grants Lane, Greenogue Business Park,
Rathcoole, Dublin 24
Note your serial nu mber for f uture ref erence.
This illustration is for example purposes only.
3 EASY WAYS TO REGISTER YOUR FREE 2 YEAR GUARANTEE
REGISTER
ONLINE
Visit our website to register
your full parts and labour
guarantee online.
www.dyson.co.uk/register
www.dyson.ie/register
REGISTER
BY PHONE
Call our dedicated Helpline.
Open Monday to Friday
8am-8pm & Saturday and
Sunday 8am-6pm.
UK: 08002980298
ROI: 014757109
REGISTER
BY MAIL
Complete and return
the form to Dyson in the
envelope supplied.
3
IMPORTANT SAFETY INSTRUCTIONS
BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS
IN THIS MANUAL AND ON THE APPLIANCE
When using an electrical appliance, basic precautions should always be followed, including
the following:
WARNING
These warnings apply to the appliance, and also where applicable, to all tools, accessories,
chargers or mains adaptors.
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:
1. This Dyson appliance can be used by children aged from 8 years and above and persons with
reduced physical, sensory or reasoning capabilities, or lack of experience and knowledge, only
if they have been given supervision or instruction by a responsible person concerning use of the
appliance in a safe way and understand the hazards involved. Cleaning and user maintenance
shall not be made by children without supervision.
2. Do not allow to be used as a toy. Close attention is necessary when used by or near children.
Children should be supervised to ensure that they do not play with the appliance.
3. Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other
than that shown in this manual, or advised by the Dyson Helpline.
4. Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces.
5. Do not handle any part of the plug or appliance with wet hands.
6. Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by
Dyson, its service agent or similarly qualified person in order to avoid a hazard.
7. If the appliance is not working as it should, has received a sharp blow, has been dropped,
damaged, left outdoors, or dropped into water, do not use and contact the Dyson Helpline.
8. Contact the Dyson Helpline when service or repair is required. Do not disassemble the appliance
as incorrect reassembly may result in an electric shock or fire.
9. Do not stretch the cable or place the cable under strain. Keep the cable away from heated
surfaces. Do not close a door on the cable, or pull the cable around sharp edges or corners.
Arrange the cable away from traffic areas and where it will not be stepped on or tripped over. Do
not run over the cable.
10. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable. The use of an
extension cable is not recommended.
11. Do not use to pick up water.
12. Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they
or their vapours may be present.
13. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
14. Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving
parts, such as the brush bar. Do not point the hose, wand or tools at your eyes or ears or put
them in your mouth.
15. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint,
hair, and anything that may reduce airflow.
16. Use only Dyson recommended accessories and replacement parts.
17. Do not use without the clear bin and filter in place.
18. Unplug when not in use for extended periods and before maintenance or servicing.
19. Use extra care when cleaning on stairs.
20. Do not install, charge or use this appliance outdoors, in a bathroom or within 3 metres (10 feet) of
a pool. Do not use on wet surfaces and do not expose to moisture, rain or snow.
21. Use only Dyson chargers for charging this Dyson appliance. Use only Dyson batteries: other types
of batteries may burst, causing injury to persons and damage.
22. Do not incinerate this appliance even if it is severely damaged. The battery may explode in a fire.
23. Always turn ‘OFF’ the appliance before connecting or disconnecting the motorised brush bar.
4
READ AND SAVE THESE INSTRUCTIONS
THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY
Do not use near
naked flames.
Do not store near
heat sources.
Do not pick up
water or liquids.
Do not pick up
burning objects.
Do not put hands
near the brush bar
when the appliance
is in use.
5
Power mode and run-time
To change the mode, hold the trigger
down and press the max button.
Powerful suction
16 minutes.
17 minutes.
20 minutes.
1
Diagnostics – main body and battery.
2
Max mode
6 minutes.
click
Emptying
Solid blue: Max 'ON'.
Flashing blue:
Low bat tery warning.
Fast flashing blue:
No power, temporary fault
(e.g. check filter or for blockages).
Solid blue: 'ON'.
Flashing blue: No power,
charge battery.
Flashing amber: No power,
temporary fault (e.g. too hot/cold).
Flashing red: Fault
(contact Dyson Helpline).
6
6
Looking for blockages – main body.
A
Storage and charging in the docking station
click
B
Attaching to
docking station.
1
1
click
2
2
2
Removing from
docking station.
click
Charging.
Fully charged.
Not charging –
too cold/too hot.
Not charging – contact
the Dyson Helpline.
click
7
7
IMPORTANT!
WASH FILTER
Wash filter with cold water
at least every month.
8
9
click
SOFT ROLLER CLEANER HEAD INSTRUCTIONS
LOOKING FOR BLOCK AGES
• Ensure the appliance is disconnected from the charger before looking for
blockages. Be careful not to pull the ‘ON’ trigger.
• Do not operate while checking for blockages. Doing so could result in
personal injur y.
• Beware of sharp objects when checking for blockages.
• To gain access to blockages in the floor tool, remove the base plate by using a
coin to loosen the screw marked with a padlock.
• If you cannot clear an obstruc tion you may need to remove the brush bars,
please refer to the ‘Washing the brush bars’ section for ins tructions on how to
do this. Remove the obstruc tion and replace the brush bars as shown in th e
‘Washing the brush bars’ sec tion. Ensure that the fasten er is fully turned and the
base plate and brush bars are secure bef ore operating the appliance.
• This appliance has carbon fibre brushes. Take care if coming into contact with
them, as they may cause minor skin irritation. Wash your hands after handling
the brushes.
• Refit all p arts securely before using.
• Clearing blockage s is not covered by your guarantee.
WASHING THE BRUSHBARS
• Your appliance has two washable br ush bars, check and wash these re gularly
according to the following ins tructions to maintain performance.
• Ensure the appliance is disconnected from the charger before removing the
brush bar. Be careful not to pull the ' ON' tr igger.
Clearing brush bar obstructions
TO REMOVE, WASH AND REPL ACE BRUSHBARS:
• Please refer to the ' Washing the brush bars' illustrations alongside the
instructions below.
• Turn the cleaner head upside down so the underside of the cleaner head is
facing you. Use a coin to turn the fastener one quarter anti-clockwise to the
unlocked position.
• Rotate the end cap to th e open position. Gently slide the large br ush bar away
from the cleaner head.
• Remove the end cap from the large br ush b ar.
• Lift ou t the small brush bar from the octagonal end and pull away from the
cleaner head.
• Hold the brush bars under running water and gently rub to remove any lint
or dirt
• Stand both brush bars upright. Ensure the large brus h bar is stood upright as
shown. Leave to dr y completely for a minimum of 24 hours.
• Before replacing, check that the brush b ars are completely dry. Refit the small
brush bar before the large one. Inser t the round end of the small brush bar into
place. Push down the octagonal end until it clicks into place.
• Reattach the end cap to the brush b ar.
• Slide the large brush bar back onto the cleaner head, around the motor. The
end cap should be in the open position as shown. Once in place, rotat e the end
cap back into the closed position.
• Close the f astener by turning a quarter turn clockwise. Ensure that the fastener is
fully turned and the brush bars are secure.
1 2 3
1
2
Washing the brush bars
1 2 3
1
10
2
876
click
4 5
2
1
4
9
5
2
1
10
11
MOTORISED CLEANER HEAD INSTRUCTIONS
LOOKING FOR BLOCK AGES
• Ensure the appliance is disconnected from the charger before looking for
blockages. Be careful not to pull the ‘ON’ trigger.
• Do not operate while checking for blockages. Doing so could result in
personal injur y.
• Beware of sharp objects when checking for blockages.
• To gain access to blockages in the floor tool, remove the base plate by using a
coin to loosen the screw marked with a padlock.
• If you cannot clear an obstruc tion you may need to remove the brush bar. Use
a coin to unlock the fastener marked with a padlock. Remove the obstruction.
Replace the brush bar and secure it by tightening the fastener. Ensure it is fixed
firmly before operating the appliance.
• This appliance has carbon fibre brushes. Take care if coming into contact with
them, as they may cause minor skin irritation. Wash your hands after handling
the brushes.
• Refit all p arts securely before using.
• Clearing blockage s is not covered by your guarantee.
Looking for blockages
Clearing brush bar obstructions
1 2 3
12
USING YOUR DYSON APPLIANCE
PLEASE RE AD THE ‘IMPORTANT SA FET Y INSTRUCTIONS’ IN THIS DYSON
OPER ATING MANUAL BEFORE PROCEEDING.
OPERATION
• Do not use outdoors or on wet sur faces or to vacuum water or other liquids –
electric shock could o cc ur.
• Ensure the appliance remains upright in use and in storage. Dirt and debris may
be released if it is turned upside down.
• Do not operate while checking for blockages.
• For domestic indoor and car use only. Do not use it whilst the car is in motion or
while driving.
• To operate the Max mode, hold the trigger down and press the ‘Max’ button.
The ‘Max’ button will light up.
• To switch of f Max mod e, hold the tr igger dow n and press the ‘Max’ button
again. Note: The appliance will retain the last used mode. So if you use it in max
mode and do not disengage it, the appliance will operate in Max mode when it
is next used until you depress the ‘Max’ button to disengage it.
• This appliance has carbon fibre brushes. Take care if coming into contact with
them, as they may cause minor skin irritation. Wash your hands after handling
the brushes.
• To watch a shor t online video:
– UK - www.dyson.co.uk/sv03gettingstarted
ROI - www.dyson.ie/sv03gettingstarted
CARPETS OR HARD FLOORS
• Before vacuuming your flooring, rugs and carpets, check the m anufac turer’s
recommended cleaning instructions.
• The brush bar on the appliance can damage certain carpet types and floors.
Some carpets will fuzz if a rotating br ush bar is used when vacuuming. If this
happens, we recommend vacuuming without the motorised floor tool and
consulting with your flooring manufacturer.
• Before vacuuming highly polished floors, such as wood or lino, first check that
the underside of the floor tool and its brushes are f ree from foreign obje cts tha t
could cause marking.
LOOKING AFTER YOUR DYSON APPLIANCE
• Do not carry out any maintenance or repair work other than that shown in this
Dyson Operating Manual, or advised by the Dyson Helpline.
• Only use parts recommended by Dyson. If you do not this could invalidate
your guarantee.
• Store the appliance indoors. Do not use or s tore it below 3°C (37.4°F).
Ensure the appliance is at room temperature before operating.
• Clean the appliance only with a dr y cloth. Do not use any lubricants, cleaning
agents, polishe s or air fresheners on any part of the appliance.
• Check the brush bar regularly and clear away any debris (such as hair).
Debris left on the brush bar may cause damage to flooring when vacuuming.
VACUUMING
• Do not use without the clear bin and filter in place.
• Fine dirt such as flour should only be vacuumed in very small amounts.
• Do not use the appliance to pick up sharp hard objects, small toys, pins, paper
clips, etc. They may damage the appliance.
• When vacuuming, cer tain carpets may generate small sta tic charges in the
clear bin or wand. The se are harmless and are not associated with the mains
electricity supply. To minimise any effect from this, do not put your hand or
inser t any object into the clear bin unless you have first emptied it. Clean the
clear bin with a damp cloth only. (See ‘Cleaning the clear bin’.)
• Use extra care when cleaning on stairs.
• Do not rest the appliance on chairs, tables, etc.
• Do not press down on the nozzle with excessive force when using the appliance
as this may cause damage.
• Do not leave the cleaner head in one place on delicate floors.
• On waxed floors the movement of the cleaner head may create an uneven
lustre. If this happens, wipe with a damp cloth, polish t he area with wax, and
wait for it to dr y.
DIAGNOSTICS – MAIN BODY
When in use, trigger pressed:
Solid blue: Max 'ON'.
Light of f: Power ful suction.
Flashing blue: Low batter y warning.
Fast flashing blu e: No power, temporary
fault (e.g. check filter or for blockages).
EMPTYING THE CLEAR BIN
• Empty as soon as the dirt reaches the level of the M AX mark – do not overfill.
• Ensure the appliance is disconnected from the charger before emptying the
clear bin. Be careful not to pull the 'ON' trigger.
• To make emptying the cle ar bin easier, it is advisable to remove the wand and
floor tool.
• To release the dirt, push the red but ton by the clear bin: Press once to open the
bin base. Press a second time to release the clear bin f rom the main body of
the appliance.
• To minimise dust/allergen contact wh en emptying, encase the clear bin tightly in
a plastic bag and empt y.
• Remove the clear bin carefully from the bag.
• Seal the bag tightly, dispose as normal.
• Close the clear bin base so it click s into place and is secure.
CLEANING THE CLEAR BIN
• Ensure the appliance is disconnected from the charger before removing the
clear bin. Be careful not to pull the ‘ON’ trigger.
• Remove the wand and floor tool.
• Push the re d button by the clear bin: Press on ce to open the bin base. Press a
second time to rele ase the clear bin from the main bod y of the appliance.
• Remove the clear bin carefully.
• Clean the clear bin with a damp cloth only.
• Do not use detergents, polish es or air fresheners to clean the clear bin.
• Do not put the clear bin in a dishwasher.
• Clean the c yclone shroud with t he brush on the combination tool to remove lint
and dust.
• Ensure the clear bin is completely dry before replacing.
• To replace the clear bin, push the clear bin up and in to the main body of the
appliance. It will click into place.
• Close the clear bin base so it click s into place and is secure.
WASHING YOUR FILTER
• Ensure the appliance is disconnected from the charger before removing the
filter. Be careful not to pull the ‘ON’ trigger.
• Your appliance has one washable filter, located as shown.
• To remove the filter, lift it out of the top of the appliance.
• Check and wash the filter regularly according to instructions to
maintain performance.
• The filter may require more frequent washing if vacuuming fine dust or if used
mainly in ‘Powerful suction’ mode.
• Wash the filter with cold water only.
• Run water over the outside of the f ilter until the water runs c le ar.
• Squeeze and twist with both hands to make sure the excess water is removed.
• Lay the filter on its side to dry. Leave to dr y completely for a minimum of
24 hours.
• Do not put the filter in a dishwasher, washing machine, tumble dryer, oven,
microwave or near a naked flame.
• To refit, place the dry filter back into the top of the appliance. Make sure it is
seate d properly.
• To watch a shor t online video:
– UK - www.dyson.co.uk/sv03filterwash
ROI - www.dyson.ie/sv03filterwash
BLOCKAGES – AUTOMATIC CUT-OUT
• This appliance is fit ted with an automa tic cut-out.
• If any par t becomes blocked the appliance may automatically cut out.
• This will happen af ter the motor pulses a number of times (i.e switches on and
off in quick succession).
• Leave to cool down before looking for blockages.
• Ensure the appliance is disconnected from the charger before looking for
blockages. Failure to do so could result in personal injury.
• Clear any blockage be fore restarting.
• Refit all p arts securely before using.
• Clearing blockage s is not covered by your guarantee.
13
CHARGING AND STORING
• This appliance will switch ‘OFF ’ if the bat tery temperature is below 3°C
(37.4°F). This is designed to protect the motor and battery. Do not charge the
appliance and then move it to an area with a temp erature b elow 3°C (37.4°F)
for storage purposes.
• To help prolong battery life, avoid recharging immediately af ter a full discharge.
Allow to cool for a few minutes.
• Avoid using the appliance with the battery flush to a surface. This will help it run
cooler and prolong battery run tim e and life.
DIAGNOSTICS – BATTERY
When in use, trigger pressed:
Solid blue: 'ON'.
Flashing blue: No power, charge bat tery.
Flashing amber: No p ower, temporary fault
(e.g. too hot/cold).
Solid amber: Fault (contact Dyson helpline).
Flashing red: Fault (contact Dyson Helpline).
When charging batter y:
DISPOSAL INFORMATION
• Dyson products are made from high grade recyclable materials. Rec ycle
where possible.
• The bat tery should be removed from the produc t before disposal.
• Dispose of or recycle the bat tery in accordance with local ordinances
or regulations.
• This marking indicates that this produc t should not be disposed with other
household wastes throughout the EU. To prevent possible harm to the
environment or human health from uncontrolled was te disposal, recycle it
responsibly to promote the sustainable reuse of material re sources. To return
your used device, please use the return and collec tion sys tems or contact
the retailer where the product was purchased. Th ey can take this product for
environmentally safe recycling.
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSO N APPLIANCE
After registering your free 2 year guarantee, your Dyson appliance will be
covered for parts and labour for 2 years from the date of purchase, subjec t
to the terms of the guarantee. If you have any questions about your Dyson
appliance, call the D yson Helpline with your serial number and details of where/
when you bought the appliance.
Most questions can be solved over the p hone by one of our trained Dyson
Helpline s taff.
Alternatively, visit www.dyson.co.uk/support (UK) or www.dyson.ie/support (ROI)
for online help, general tips and useful information about Dy son.
Your serial number can be found on your rating plate which is on the main bo dy
of the appliance behind the cle ar bin.
If your Dyson appliance nee ds a service, call the Dyson Helpline so we can
discuss the available options. If your Dyson appliance is under guarantee, and
the repair is covered, it will be repaired at no cost.
PLEASE REGISTER AS A DYSON
APPLIANCE OWNER
To help us ensure you receive prompt an d efficient ser vice, please register as a
Dyson appliance owner. There are three way s to do this:
• Online at w ww.dyson.co.uk/register (UK) or w ww.dyson.ie/register (ROI).
• Telephone the Dyson Helpline on 08002980298 (UK) or 014757109 (ROI).
• Complete the enclosed form and post it to us.
This will confirm ownership of your Dyson appliance in the event of an insurance
loss, and enable us to contact you if necessary.
Solid blue: Charging.
Flashing blue – Not charging – Re-fit charger or try another
socket. If warning light persists, contact the D yson Helpline.
Lights off: Charging complete.
Solid amber: Not charging, temporary fault
(e.g. too hot/cold).
Flashing red: Fault (contact Dyson Helpline).
BAT TERY SAFETY INSTRUCTIONS
• If the bat tery needs replacing please contact the D yson Helpline.
• Use only Dyson chargers for charging this Dyson appliance.
• The bat tery is a sealed unit and under normal circumstances poses no safet y
concerns. In the unlikely event that liquid leaks from the bat tery do not touch the
liquid and observe the following precautions:
– Skin contact – can cause irritation. Wash with soap and water.
– Inhalation – can cause respiratory irritation. Expose to fresh air and seek
medical advice.
– Eye contact – can cause irritation. Immediately flush eyes thoroughly with water
for at least 15minutes. Seek medical attention.
– Disposal – wear gloves to handle the battery and dispose of immediately,
following local ordinances or regulations.
CAUTION
The bat tery used in this d evice may present a risk of fire or chemical burn if
mistre ated. Do not disassemble, short contacts, heat above 60 °C(140°F ), or
incinerate. Keep a way from children. Do not disassemble and do not dispose of
in fire.
LIMITED 2 YEAR GUARANTEE
TER MS AND CONDITIONS OF T HE DYSON 2 Y EAR LI MITED GUARANTEE
WHAT IS COVERED
• The repair or replacement of your Dyson appliance (at Dyson’s discretion) if it
is found to be defec tive due to faulty m aterials, workmanship or function within
2 years of purchase or deliver y (if any par t is no longer available or out of
manufacture Dyson will replace it with a functional replacement part).
• Where this machine is sold outside of the EU, this warrant y will only be valid if
the appliance is use d in the country in which it was sold.
• Where this machine is sold within the EU, this warranty will only be valid (i) if
the appliance is use d in the country in which it was sold or (ii) if the appliance is
used in Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Spain or
the United Kingdom and the same model as this appliance is sold at the same
voltage rating in the relevant country.
WHAT IS NOT COVERED
Dyson does not guarantee the repair or replacem ent of a product where a
defect is the result of:
• Accidental damag e, faults caused by negligent us e or care, misuse, neglect,
carelessness or operation or handling of the appliance which is not in
accordance with the Dyson Operating Manual.
• Use of the appliance for anything other than normal domestic
household purposes.
• Use of par ts not assembled or installed in accordance with the instructions
of Dyson.
• Use of par ts and accessories which are not genuine Dyson components.
• Faulty installation (except where ins talled by D yson).
• Repairs or alterations carried out by parties other than D yson or its
authorised agents.
• Blockages – please refer to the Dyson Operating Manual for details of how to
look for and clear blockages.
• Normal wear and tear (e.g. fuse, brush bar etc.).
• Use of this appliance on rubble, ash, plaster.
• Reduction in bat tery discharge time due to batter y age or use (w here
applicable).
If you are in any doubt as to w hat is covered by your guarantee, please contact
the Dyson Helpline.
14
SUMMARY OF COVER
• The guarantee becomes ef fective at the date of purchase (or the date of deliver y
if this is later).
• You must provide proof of (both the original and any subsequent) delivery/
purchase before any work can be carried out on your Dyson appliance. Without
this proof, any work carried out will be chargeable. Keep your receipt or
delivery note.
• All work will be carried out by Dyson or its authorised agents.
• Any par ts which are replaced by Dyson w ill becom e the property of Dyson.
• The repair or replacement of your Dyson appliance under guarantee will not
extend the period of guarantee.
• The guarantee provides bene fits which are additional to and do not aff ect your
statutory rights as a consumer.
ABOUT YOUR PRIVACY
• Your information will be held by Dyson and its agents for promotional,
marketing and servicing purposes.
• If your personal details change, if you change your mind about any of your
marketing preferences or if you have any queries about how we use your
information, please conta ct the Dyson Helpline.
• For more information on how we protect your privacy, please see our privacy
policy on the Dyson website.
15
16
17
IMPORTANT!
WASH FILTER
Wash filter with cold water at least every month.
DYSON CUSTOMER CARE
After registering your free 2 year guarantee, your Dyson appliance will be covered for parts and labour for 2 years from
the date of purchase, subject to the terms of the guarantee. If
you have any questions about your Dyson appliance, call the
Dyson Helpline with your serial number and details of where/
when you bought the appliance.
Most questions can be solved over the phone by one of our
trained Dyson Helpline staff.
DYSON CONTACT DETAILS
UK:
Website: www.dyson.co.uk/support
Dyson Helpline:
08002980298
Email:
askdyson@dyson.co.uk
Address:
Dyson Ltd, Tetbury Hill, Malmesbury, Wiltshire,
SN160RP
ROI:
Website: www.dyson.ie/support
Dyson Helpline:
014757109
Email:
askdyson@dyson.co.uk
Address:
Dyson Ireland Limited, Unit G10, Grants Lane,
Greenogue Business Park, Rathcoole, Dublin 24
JN .6968 3 PN .201 84 4-2 7-0 2 04 .12.14
www.dyson.com
WARRANTY FORM CONTINUED
Please take a few moments to answer our questions.
They will help us develop new products for the future.
1. Why did you decide to buy a Dyson machine?
Cleaning performance
Advanced Technology/ Features
Style / Design
Warranty
Recommendation
Promotion
No loss of suction
Asthma and allergy certification
HEPA filtration
2. Do you own pets?
Cat / Dog Other None
3. Would you like to hear about future asthma and allergy related
initiatives or product development at Dyson?
Yes No
THANK YOU FOR YOUR TIME
Serial number
GUARANTEE FORM
Date of purchase
Title
First name
Address
Postcode
e-mail
Telephone Mobile
As a Dyson machine owner, you can hear about
Dyson inventions, services and products before anyone
else. If it’s okay to contact you, please let us know how
we may do this.
By mail Yes No
By phone Yes No
By email Yes No
By text message Yes No
/ /
Surname
Sometimes we might ask for feedback on our ideas or invite you to try
new products and services. Would it be okay if our partner companies
occasionally get in touch about this?
Tick box if no
Country of purchase
UK IRL
3 EASY WAYS TO REGISTER YOUR FREE 2 YEAR GUARANTEE
REGISTER
ONLINE
Visit our website to register
your full parts and labour
guarantee online.
www.dyson.co.uk/register
www.dyson.ie/register
REGISTER
BY PHONE
Call our dedicated Helpline.
Open Monday to Friday
8am-8pm & Saturday and
Sunday 8am-6pm.
UK: 08002980298
ROI: 014757109
REGISTER
BY MAIL
Complete and return
the form to Dyson in the
envelope supplied.
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