dyson small boll User guide

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OPERATING MANUAL

ASSEMBLY OPERATION

click

Automatic

WASH FILTERS

Wash filters with cold water
at least every month.

REGISTER

YOUR FREE
5 YEAR
GUARANTEE
TODAY

UP15

DYSON CUSTOMER CARE

THANK YOU FOR CHOOSING
TO BUY A DYSON APPLIANCE

After registering your 5year guarantee, your Dyson
appliance will be covered for parts and labour for
5years from the date of purchase, subject to the terms
of the guarantee. If you have any questions about your
Dyson appliance, call the Dyson Helpline with your
serial number and details of where/when you bought
the appliance. Most questions can be solved over the
phone by one of our trained Dyson Helpline staff.
Your serial number can be found on your rating plate
which is on the base of the appliance.
Alternatively, visit www.dyson.co.uk/support (UK) or
www.dyson.ie/support (ROI) for online help, general
tips and useful information about Dyson.

DYSON CONTACT DETAILS

UK:
Website: www.dyson.co.uk/support
Dyson Helpline:

08002980298

Email:
[e-mail]

Address:
Dyson Ltd, Tetbury Hill, Malmesbury, Wiltshire, SN160RP

ROI:
Website: www.dyson.ie/suppor t
Dyson Helpline:

014757109

Email:
[e-mail]

Address:
Dyson Ireland Limited, Unit G10, Grants Lane,
Greenogue Business Park, Rathcoole, Dublin 24

Note your serial nu mber for f uture ref erence.

This illustration is for example purposes only.

3 EASY WAYS TO REGISTER YOUR FREE 5 YEAR GUARANTEE

REGISTER

ONLINE

Visit our website to register
your full parts and labour
guarantee online.

www.dyson.co.uk/register
www.dyson.ie/register

REGISTER

BY PHONE

Call our dedicated Helpline.
Open Monday to Friday
8am-8pm & Saturday
and Sunday 8am-6pm.

UK: 08002980298
ROI: 014757109

REGISTER

BY MAIL

Complete and return
the form to Dyson in
the envelope supplied.

2

IMPORTANT SAFETY INSTRUCTIONS

BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS
MANUAL AND ON THE APPLIANCE

When using an electrical appliance, basic precautions should always be followed, including the following:

WARNING

These warnings apply to the appliance, and also where applicable, to all tools, accessories, chargers or
mains adaptors.

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR I N J U R Y:

1. This Dyson appliance can be used by children aged from 8 years and above and persons with reduced physical,
sensory or reasoning capabilities, or lack of experience and knowledge, only if they have been given supervision
or instruction by a responsible person concerning use of the appliance in a safe way and understand the hazards
involved. Cleaning and user maintenance shall not be made by children without supervision.

2. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be
supervised to ensure that they do not play with the appliance.

3. Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than that shown in
this manual, or advised by the Dyson Helpline.

4. Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces.

5. Do not handle any part of the plug or appliance with wet hands.

6. Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by Dyson, its service
agent or similarly qualified person in order to avoid a hazard.

7. If the appliance is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors,
or dropped into water, do not use and contact the Dyson Helpline.

8. Contact the Dyson Helpline when service or repair is required. Do not disassemble the appliance as incorrect
reassembly may result in an electric shock or fire.

9. Do not stretch the cable or place the cable under strain. Keep the cable away from heated surfaces. Do not close a
door on the cable, or pull the cable around sharp edges or corners. Arrange the cable away from traffic areas and
where it will not be stepped on or tripped over. Do not run over the cable.

10. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable. The use of an extension cable is
not recommended.

11. Do not use to pick up water.

12. Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they or their vapours
may be present.

13. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

14. Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts, such as the
brush bar. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.

15. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything
that may reduce airflow.

16. Use only Dyson recommended accessories and replacement parts.

17. To avoid a tripping hazard wind the cable when not in use.

18. Do not use without the clear bin and filters in place.

19. Do not leave the appliance when plugged in. Unplug when not in use and before servicing.

20. Do not pull or carry by cable or use cable as a handle.

21. Use extra care when cleaning on stairs. Do not work with the appliance above you on the stairs.

22. Turn off all controls before unplugging. Unplug before connecting any tool or accessory.

23. FIRE WARNING – Do not apply any fragrance or scented product to the filter(s) of this appliance. The chemicals in
such products are known to be flammable and can cause the appliance to catch fire.

READ AND SAVE THESE INSTRUCTIONS

THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY

Do not pull
on the cable.

Do not store near
heat sources.

Do not use near
naked flames.

Do not run
over the cable.

Do not pick up
water or liquids.

Do not pick up
burning objects.

Do not use above
you on the stairs.

Do not put hands
near the brush bar
when the appliance
is in use.

3

Carrying the appliance

Operation

Emptying the clear bin

Storage

Looking for blockages

4

4

Carrying the appliance

Carpets or hard floors

Automatic

Self-adjusting cleaner head with suction control

Attaching wand and tools

Brush bar – clearing obstructions

5

5

click

click

IMPORTANT!

Base plate reassembly

WASH FILTERS

A

B

Base plate disassembly

x10

6

click

click

Wash filters with cold water at least every month.

The filters may require more frequent washing if vacuuming fine dust.

click

Base plate reassembly

click

7

USING YOUR DYSON APPLIANCE

PLEASE READ THE ‘IMPORTANT SAFETY INSTRUCTIONS’ IN THIS DYSON
OPERATING MANUAL BEFORE PROCEEDING.

ASSE M B LY

• Lay the appliance on its back.

• Attach the cleaner head by sliding it on to the conne ctions on the lower front

part of the ball. Ensure the electrical plug on the cleaner head fits into the
twin-block connection on the body of the appliance, which is directly above the
airwa y. Push firmly: the cleaner head w ill click into place.

• Stand the appliance up straight.

Attach the wand to hose and push into plac e until it clicks.

• To fit the tool holder, firs t remove the cyclone and clear bin assembly: release it

by pressing the red button at the top of the cyclone.

• Slide the tool hold er onto the back of the appliance, just above the ball, as

shown. Press the tool holder on with your thumbs, while holding th e front of the
appliance with your fingers. The fit ting is tight, so use a constant, firm pressure.
(Please note: The tool holder is not designed to be removed.)

• Refit the cyclone and clear bin unit.

• Attach the tools.

• Wind the cable around the cable hooks. S ecure with the clip.

OPERATION

• Unwind the cable.

• Plug the appliance into the mains electricity supply.

• To switch ‘ON’ or ‘OFF’ press the red power button, located as shown.

• To use, recline the handle. The stabiliser stand will automatically lift up.

• The brush bar will not rotate when the vacuum is in an upright position.

• To release the wand, open the wand cap, press but ton and lift up. Rotate the

wand and clip handle into hose. Tools can be attached to either the hose
or wand.

• After use, return the appliance to the upright position, pushing it firmly into

place. The stabiliser wheels will automatically lower.

• Then unplug the appliance, coil the cable safely and put the appliance a way.

• Switch ‘OFF’ the appliance, unplug and ensure it is upright before:

– changing or using tools
– removing the hose or air way inspection parts.

• Use the c yclone carry handle to carr y the machine.

SELF-ADJUSTING CLEANER HEAD WITH
SUCTION CONTROL

• This cleaner head is used for testing with the European Regulations:

No. 665/2 013 and No. 666/2013.

POWERFUL SUCTION

• For vacuuming of lightly soiled carpets, r ugs and hard flooring.

– Your appliance is pre-set to this level of suction when you take it out of

the box.

MAXIMUM SUCTION

• For vacuuming durable floor coverings, hard floors and heavily soiled carpets

and rugs.

– To switch to this se tting, move the suction control slider on top of the cleaner

head as shown.

– CAUTION: The suction of this mode can damage delicate flooring. Before

vacuuming, check the flooring manufacturer’s cleaning recommendations.

– If the suction power of M aximum suction prevents easy maneu verabilit y,

switch to Powerful suction mode.

– To switch back to Powerful suction mode, move the suction control slider back

to its original position, as shown.

CARPETS OR HARD FLOORS

• The brush bar will always default to ‘ON’ (spinning) each time you s witch the

appliance ‘ON’ and recline it for cleaning.

• The brush bar will not rotate when the appliance is upright.

• To switch the brush bar 'OFF' (e.g. for delicate rugs and delicate flooring):

– switch the appliance ‘O N’
– recline the appliance
– press the brush bar ‘ON/OFF’ but ton – the br ush bar will stop spinning.

• The brush bar will au tomatically stop if it becomes obstructed. See ‘Brush bar –

clearing obstructions’.

• Before vacuuming your flooring, rugs and carpet s, check the manufacturer ’s

recommended cleaning instructions.

• Some carpets may fuzz if a rotating br ush bar is us ed when vacuuming. If this

happens, we recommend vacuuming with the brush bar switched 'OFF ' and
consulting with the flooring manufacturer.

• The brush bar on the appliance may damage some carp et typ es. If you are

unsure, turn ‘OFF’ the brush bar.

• Check the brush bar regularly and clear away any debris (such as hair). Debris

left on the brush bar may cause damage to flooring when vacuuming.

LOOKING AFTER YOUR DYSON APPLIANCE

• Do not car ry out any maintenance or repair work other than that shown in this

Dyson Operating Manual, or advised by the Dyson Helpline.

• Only use p arts recommended by Dyson. If you do not this could invalidate

your guarantee.

• Store th e appliance indoors. Do not use or store it be low 3°C (37.4°F ). Ensure

the appliance is at room temperature before operating.

• Clean th e appliance only with a dry cloth. Do not use any lubricants, cleaning

agents, polishe s or air fresheners on any part of the appliance.

• If used in a garage, always wipe the base pla te and ball with a dry cloth

afte r vacuuming to clean of f any sand, dirt, or pebbles that could damag e
delicate floors.

VACUUMING

• Do not use without the clear bin and filters in place.

• Fine dir t such as flour should only be vacuumed in ver y small amounts.

• Do not use the appliance to pick up sharp hard objects, small toys, pins, paper
clips, etc. They may damage the appliance.

• When vacuuming, certain carpets may generate small static charges in the
clear bin or wand. The se are harmless and are not associated with the mains
electricity supply. To minimise any effect from this, do not put your hand or
inser t any object into the clear bin unless you have first emptied it and rinsed it
out with cold water (see ‘Cleaning the clear bin’).

• Do not work with the appliance above you on the stairs. W hen cleaning stairs it
is recommended that the handle is not ex tended and that you use a tool on the
end of the hose rather than the wand.

• Do not put the appliance on chair s, tables, etc.

• Before vacuuming highly polished floors, such as wood or lino, first check that
the underside of the floor tool and its brushes are f ree from foreign obje cts tha t
could cause marking.

• Do not leave the cleaner head in one place on delicate floors.

EMPTYING THE CLEAR BIN

• Empty as soon as the dirt rea ches the level of the M AX mark – do not overfill.

• Switch ‘OFF’ and unplug before emptying the clear bin.

• To remove the c yclone and clear bin unit, press dow n on the red button on the
top of the carrying handle on the cyclone.

• To release the dirt, pre ss all the way down on the same red button on the top of
the carrying handle on the cyclone.

• To minimise dust/allergen contact w hen empt ying, encase the clear bin tightly in
a plastic bag and empt y.

• Remove the clear bin carefully from the bag.

• Seal the bag tightly, dispose as normal.

• To refit:

– ensure the air way in the bin base is clear of dust and dirt
– close the clear bin base so it clicks into place
– push the cyclone and clear bin unit into the main body of the appliance; it will

click into place

– ensure the cyclone and clear bin unit is secure.

CLEANING THE CLEAR BIN

• Remove the cyclon e and clear bin (see ‘Emptying the clear bin’).

• To separate the cyclone unit from the clear bin press the red button to open
the clear bin base. This expos es a small silver button behind the red ope ning
mechanism. Press the silver button (on its ribbe d area) and separate the cyclon e
unit from the clear bin.

• Clean th e clear bin with cold water only.

• Do not use detergents, polishes or air fresheners to clean the clear bin.

• Do not put the clear bin in a dishwasher.

• Do not immerse the whole cyclone in water or pour water into the cyclones.

• Clean th e cyclone shroud with a cloth or dr y brush to remove any lint and dust.

• Ensure the clear bin is completely dry before replacing.

• To refit:

– fit the cyclone shroud into the clear bin so that the silver button clicks

and engages
– close the clear bin base so it clicks into place
– push the cyclone and clear bin unit into the main body of the appliance; it will

click into place
– ensure the cyclone and clear bin unit is secure.

WASHING YOUR FILTERS

• Your appliance has two washable f ilters, located as shown.

• Check an d wash the filters regularly according to instruc tions to
maintain performance.

• Switch ‘OFF’ and unplug before checking or removing the filters.

• The filters may re quire more frequent washing if vacuuming fine dust.

• Wash with cold water only. Do not use detergents.

• Do not put the filters in a dishwasher, washing machine, tumble dryer, oven,
microwave or near a naked flame.

Filter A

• Remove the cyclon e and clear bin (see ‘Emptying the clear bin’).

• Release the catch on the front of the cyclone handle and then remove the fil te r.

• Wash the filter with cold water only. Hold under a tap and run water through the
open end until the wa ter runs clear. Turn upside down and tap out.

• Squeeze and twist with both hands to make sure the excess water i

• Run water over the outside of the filter until the water runs c le ar.

• Squeeze and twist with both hands to make sure the excess water is removed.

• Stand the filter on its wide, open end to dr y. Leave to dry completely for a
minimum of 24 hours.

• Replace the filter into the c yclone. Swing the handle back into place. Ensure the
latch clicks to engage and is secure. Fit the cyclone and clear bin unit onto the
appliance (instructions above).

Filter B

• Lay the appliance on its side.

• To remove filter B:

– turn the blue c entral locking dial on the outer cover of the ball anti-clockwise

until the cover is released
– lift off the cover
– turn the filter one-quarter anti-clockwise to releas e.

• Wash the filter with cold water only.

• Filter B should be rinsed and tapped out until the water runs clear, then tappe d
out again to ensure all excess water is removed. (Tap on the plastic rim, not the
filter material.) Leave to dr y completely for a minimum of 24 hours.

• It is normal for the filter in the ball to turn grey in colour.

• To refit filter B:

– refit the filter on to the ball
– se cure the filter by turning it clockwise so the white arrows align.

• When refitting the outer cover of the ball, keep turning the ce ntral locking dial
clock wise. When it star ts to click it is locked.

s removed.

8

BLOCKAGES – THERMAL CUT-OUT

• This appliance is fitted with an autom atically resetting thermal cut-out.

• Large items may block the tools or wand inlet. If any par t becomes blocked the
appliance may overheat and automatically cut-ou t.

• If this happens, follow the instructions below in ‘Lookin g for blockages’.

LOOKING FOR BLOCK AGES

• Switch ‘OFF’ and unplug before looking for blockages. Failure to do so could
result in personal injury.

• Leave to cool down for 1-2 hours before checking the f ilters or for blockages.

• Clear any blockage before res tarting.

• Look for blockage s in the wand, airways and cleaner head.

• To release the hose from the machine, you will need to remove the wand.

• Open the wand release cap.

• Pull the wand up and awa y from the handle.

• Press the red release button in the connecting collar and remove the wand from
the hose.

• Remove the clear bin and cyclone unit. Then release the hose from the appliance
by pressing the red tab on the bas e of the hose –you can see it from the front of
the appliance.

• Check for blockages in the hose.

• Beware of sharp objects wh en checking for blockages.

• To refit the hose, align the guides on the base of th e hose with the channels in
the neck of the airway. Ensure the red tab faces the front of the appliance. Push
the hose on. It will click into place. To refit the wand follow the instructions above
in the ‘Operation’ se ction.

• To remove the base plate to access an obstruction, se e ‘Base plate –
disassembly/reassembly’.

• To look for blockages in the front air way between the ball and the cleaner
head you will need to remove the cleaner he ad: see ‘Base plate – disassembly/
reassembly’ b elow on how to do this.

• To look for blockages in the rear air way bet ween the ball and the cleaner
head you will need to release the elasticated re ar connection. Pull the plastic
connector towards you to rele ase from the upper air way. To replace it, pull it
a little way out on the horizontal so that it aligns with the upper airway. Gently
release it so it pulls itself back into place.

• Beware of sharp objects wh en checking for blockages.

• Refit all parts securely before using.

• Clearing blockages is not covered by your guarantee.

BRUSH BAR – CLEARING OBSTRUCTIONS

• If your br ush bar is obstruc ted, it may shut ‘OFF’. If this happens, you will need
to remove the blockage.

• Switch ‘OFF’ and unplug before procee ding. Failure to do so could result in
personal injur y.

• Beware of sharp objects wh en clearing obstructions.

• If you still cannot clear the obstruction, please follow the instructions below to
remove th e base plate. This gives more access to the obstruc tion. Alternatively,
contac t a Dyson expert on the Dyson Helpline or visit the website. Clearing
brush bar obstructions is not covered by your guarantee.

BASE PLATE – DISASSEMBLY/REASSEMBLY

• Switch ‘OFF’ and unplug before procee ding. Failure to do so could result in
personal injur y.

• Lay the appliance on its front.

• There is a red latch on the connection between the ball and cleaner he ad. Slide
it towards the ball, supporting the appliance as you do so.

• Pull the cleaner he ad away from the appliance. Use a constant, firm pressure.

• At each e nd of the cle aner head there are t wo red levers:

– pivot the levers up and out towards the end of the cleaner head until they click
– swing the base plate op en.

• Beware of sharp objects wh en clearing obstructions.

• To refit the b ase plate, hinge it closed.

• To refit the b ase plat e:

– fit the lugs on the lower edge of the base plate behind the lip on the base of

the cleaner head

– swing the base plate down, ensuring it fits correctly; it will click into place.

• To secure the base plate pivot both levers back into position so they are flush
with the surface of the cleaner head.

• Lay the appliance on its back.

• Fit the cleaner head back onto the conne ctions underneath the front part of the
ball. Slide the cleaner head up into the channels either side of the airway. Push
firmly: the cleaner head will click into place and the red latch will engage.

BRUSH BAR – TROUBLESHOOTING

• If the brush bar has s topped spinning, follow the ins tructions above on clearing
obstr uctions. Alternatively, contact a Dyson expert on the Dyson Helpline or visit
the website.

DISPOSAL INFORMATION

• Dyson product s are made from high grade recyclable materials. Recycle
where possible.

• This marking indicates that this product should not be disposed with other
household wastes throughout the EU. To prevent possible harm to the
environment or human health from uncontrolled was te disposal, recycle it
responsibly to promote the sustainable reuse of material re sources. To return
your used device, please use the return and collec tion sys tems or contact
the retailer where the product was purchased. Th ey can take this product for
environmentally safe recycling.

ONLINE SUPPORT

• To watch a shor t online video visit:

– UK – www.dyson.co.uk/up15gettingstarted
– RO I – www.dyson.ie/up15gettingstarted

GUARANTEE TERMS AND CONDITIONS

DYSON CUSTOMER CARE

THANK YOU FOR CHOOSING TO BUY A DYSO N APPLIANCE

After registering your 5year guarantee, your D yson appliance will b e covered
for par ts and labour for 5years from the date of purchase, subject to the terms
of the guarantee. If you have any questions about your Dyson appliance, call the
Dyson Helpline with your serial number and details of where/when you bought
the appliance. Most questions can be solved over the phone by one of our
trained Dyson Helpline staff.
Alternatively, visit www.dyson.co.uk/support (U K) or www.dyson.ie/support (ROI)
for online help, general tips and useful information about Dy son.
If your Dyson appliance nee ds a service, call the Dyson Helpline so we can
discuss the available options. If your Dyson appliance is under guarantee, and
the repair is covered, it will be repaired at no cost.
Your serial number can be found on your rating plate which is behind the
clear bin.

PLEASE REGISTER AS A DYSON
APPLIANCE OWNER

To help us ensure you receive prompt an d efficient ser vice, please register as a
Dyson appliance owner. There are three way s to do this:

• Online at www.dyson.co.uk/register (UK) or www.dyson.ie/register (ROI).

• Telephone the Dyson Helpline on 08002980298 (UK ) or 014757109 ( ROI ).

• Complete the enclosed form and post it to us.
This will confirm ownership of your Dyson appliance in the event of an insurance
loss, and enable us to contact you if necessary.

LIMITED 5 YEAR GUARANTEE

TER MS AND CONDITIONS OF THE DYSON 5 YEAR LIMITED GUARANTEE.

WHAT IS COVERED

• The repair or replacement of your Dyson machine (at Dyson’s discretion) if it is
found to b e defec tive due to faulty materials, workmanship or func tion within
5 years of purchase or deliver y (if any par t is no longer available or out of
manufacture Dyson will replace it with a functional replacement part).

• Where this machine is sold outside of the EU, this warranty will only be valid if
the appliance is use d in the country in which it was sold.

• Where this machine is sold within the EU, this warranty will only be valid (i) if
the appliance is use d in the country in which it was sold or (ii) if the appliance is
used in Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Spain or
the United Kingdom and the same model as this appliance is sold at the same
voltage rating in the relevant country.

WHAT IS NOT COVERED

Dyson does not guarantee the repair or replacem ent of a product where a
defect is the result of:

• Accidental dama ge, faults caused by negligent use or care, misuse, neglect,
carelessness or operation or handling of the appliance which is not in
accordance with the Dyson Operating Manual.

• Use of the appliance for anything other than normal domestic
household purposes.

• Use of parts not assemble d or installed in accordance with the instructions
of Dyson.

• Use of parts and accessories which are not genuine Dyson components.

• Fault y installation (exce pt where installed by Dyson).

• Repairs or alterations carried out by parties other than Dyson or its
authorised agents.

• Blockages – please refer to the Dyson Operating Manual for details of how to
look for and clear blockages.

• Normal wear and tear (e.g. fuse, brush bar etc.).

• Use of this appliance on rubble, ash, plaster.

• Reduc tion in battery discharge time due to batter y age or use (where
applicable).
If you are in any doubt as to w hat is covered by your guarantee, please contact
the Dyson Helpline.

SUMMARY OF COVER

• The guarantee be comes ef fective at the date of purchase (or the date of delivery
if this is later).

• You must provide proof of (b oth the original and any subsequent) delivery/
purchase before any work can be carried out on your Dyson appliance. Without
this proof, any work carried out will be chargeable. Keep your receipt or
delivery note.

• All work w ill be carried out by Dyson or its authorised agents.

• Any par ts which are replaced by Dyson will become the prop erty of Dyson.

• The repair or replacement of your Dyson appliance under guarantee will not
extend the period of guarantee.

• The guarantee provides ben efits which are additional to and do not affect your
statutory rights as a consumer.

ABOUT YOUR PRIVACY

• Your information will be held by Dyson and its agents for promotional,
marketing and servicing purposes.

• If your personal details change, if you change your mind about any of your
marketing preferences or if you have any queries about how we use your
information, please conta ct the Dyson Helpline.

• For more information on how we protect your privacy, please see our privac y
policy on the Dyson website.

9

IMPORTANT!

WASH FILTERS

Wash filters with cold water at least every month.

The filters may require more frequent washing if vacuuming fine dust.

After registering your 5year guarantee, your Dyson appliance
will be covered for parts and labour for 5years from the date of
purchase, subject to the terms of the guarantee. If you have any
questions about your Dyson appliance, call the Dyson Helpline
with your serial number and details of where/when you bought
the appliance. Most questions can be solved over the phone by
one of our trained Dyson Helpline staff.

DYSON CONTACT DETAILS

UK:
Website: www.dyson.co.uk/support
Dyson Helpline:

08002980298

Email:
[e-mail]

Address:
Dyson Ltd, Tetbury Hill, Malmesbury, Wiltshire, SN160RP

ROI:
Website: www.dyson.ie/suppor t
Dyson Helpline:

014757109

Email:
[e-mail]

Address:
Dyson Ireland Limited, Unit G10, Grants Lane,
Greenogue Business Park, Rathcoole, Dublin 24

www.dyson.comJN.77125 PN.214105-02-0 3 18.08.15

Serial number

GUARANTEE FORM

Date of purchase

Title

First name

Address

Postcode

e-mail

Telephone Mobile

As a Dyson vacuum cleaner owner, you can hear
about Dyson inventions, services and products before
anyone else. If it’s okay to contact you, please let us
know how we may do this.

By mail Yes No

By phone Yes No

By email Yes No

By text message Yes No

/ /

Surname

We sometimes ask other companies (such as market researchers) to
contact owners on our behalf. We do this to get feedback on ideas or
ask you to try new products and services. Would this be okay?

Yes No

Country of purchase

UK ROI

3 EASY WAYS TO REGISTER YOUR FREE 5 YEAR GUARANTEE

REGISTER

ONLINE

Visit our website to register
your full parts and labour
guarantee online.

www.dyson.co.uk/register
www.dyson.ie/register

REGISTER

BY PHONE

Call our dedicated Helpline.
Open Monday to Friday
8am-8pm & Saturday and
Sunday 8am-6pm.

UK: 08002980298
ROI: 014757109

REGISTER

BY MAIL

Complete and return
the form to Dyson in the
envelope supplied.