DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A
DYSON APPLIANCE
Your Dyson appliance will be covered for parts
and labour for 2 years from the date of purchase,
as detailed in the terms of the Dyson guarantee in
this Dyson Operating Manual.
ONLINE SUPPORT
For online help, general tips, videos and useful
information about Dyson.
AU: www.dyson.com.au/CY23supportvideos
NZ: www.dyson.co.nz/CY23supportvideos
AU: www.dyson.com.au/support
NZ: www.dyson.co.nz/support
If you have a query about your Dyson appliance, call
the Dyson Customer Care Helpline quoting your serial
number and details of where and when you bought the
appliance. Alternatively, contact us via the website.
Your serial number can be found on your rating plate
which is on the main body of the appliance behind the
clear bin.
Visit our website to register your Dyson full parts and
labour guarantee online.
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
DYSON CUSTOMER CARE
AUSTRALIA
Website: www.dyson.com.au
Email: aucustomercare@dyson.com
Dyson Customer Care: 1800 239 766
(Mon-Fri 8:00am to 6:00pm EST,
Sat-Sun 8:30am to 4:00pm EST).
Address: Dyson Appliances (Aust) Pty Ltd., PO Box 2835,
Taren Point, NSW 2229 Australia.
NEW ZEALAND
Website: www.dyson.co.nz
Email: dyson@averyrobinson.co.nz
Dyson Customer Care: 0800 397 667
(Mon-Fri 8:30am to 5:00pm).
Address: Avery Robinson Ltd., Unit F, 151D Marua Road,
Ellerslie, Auckland, 1051 New Zealand.
Note your serial number for future reference.
This illustration is for example purposes only.
3 EASY WAYS TO REGISTER YOUR DYSON 2 YEAR GUARANTEE
IMPORTANT SAFETY INSTRUCTIONS
BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS
MANUAL AND ON THE APPLIANCE
When using an electrical appliance, basic precautions should always be followed, including the following:
WARNING
These warnings apply to the appliance, and also where applicable, to all tools, accessories, chargers or
mains adaptors.
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR I N J U R Y:
1. This Dyson appliance is not intended for use by young children or infirm persons with reduced physical, sensory or
reasoning capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction
by a responsible person concerning use of the appliance to ensure that they can use it safely.
2. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be
supervised to ensure that they do not play with the appliance.
3. Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than that shown in
this manual, or advised by the Dyson Customer Care Helpline.
4. Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces.
5. Do not handle any part of the plug or appliance with wet hands.
6. Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by Dyson, its service
agent or similarly qualified person in order to avoid a hazard.
7. If the appliance is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors,
or dropped into water, do not use and contact the Dyson Customer Care Helpline.
8. Contact the Dyson Customer Care Helpline when service or repair is required. Do not disassemble the appliance as
incorrect reassembly may result in an electric shock or fire.
9. Do not stretch the cable or place the cable under strain. Keep the cable away from heated surfaces. Do not close a
door on the cable, or pull the cable around sharp edges or corners. Arrange the cable away from traffic areas and
where it will not be stepped on or tripped over. Do not run the appliance over the cable.
10. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable. The use of an extension cable is
not recommended.
11. Do not use to pick up water.
12. Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they or their vapours
may be present.
13. Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts, such as the
brush bar. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.
14. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything
that may reduce airflow.
15. Use only Dyson recommended accessories and replacement parts.
16. To avoid a tripping hazard wind the cable when not in use.
17. Do not use without the clear bin and cyclone in place.
18. Do not leave the appliance when plugged in. Unplug when not in use and before servicing.
19. Do not pull or carry by the cable or use the cable as a handle.
20. Use extra care when cleaning on stairs. Do not work with the appliance above you on the stairs.
21. Turn off all controls before unplugging. Unplug before connecting any tool or accessory.
22. Always extend the cable to the red line but do not stretch or tug the cable.
23. Hold the plug when rewinding onto cable reel. Do not allow the plug to whip when rewinding.
24. FIRE WARNING – Do not apply any fragrance or scented product to the filter(s) of this appliance. The chemicals in
such products are known to be flammable and can cause the appliance to catch fire.
REGISTER
ONLINE
Visit our website to register your Dyson
full parts and labour guarantee online.
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
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REGISTER
BY PHONE
Call our dedicated Helpline.
AU 1800 239 766
NZ 0800 397 667
REGISTER
BY MAIL
Complete and return
the form to Dyson in the
envelope supplied.
READ AND SAVE THESE INSTRUCTIONS
THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY
Do not pull on
the cable.
Do not store near
heat sources.
Do not use near
naked flames.
Do not run over
the cable.
Do not pick up water
or liquids.
Do not pick up
burning objects.
Do not use above you
on the stairs.
Do not put hands
near the brush bar
when the appliance
is in use.
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