Dyson 210675-01, 210334-01, 209468-01 User Manual

OPERATING MANUAL

DC59 ANIMAL

ASSEMBLY

WASH FILTER

Wash filter with cold water
regularly or as required.

clickclick

REGISTER

YOUR DYSON
2 YEAR
GUARANTEE
TODAY

Charging.

Fully charged.

Not charging –
too cold/too hot.

Not charging –
contact Helpline.

DYSON CUSTOMER CARE

THANK YOU FOR CHOOSING
TO BUY A DYSON APPLIANCE

Your Dyson appliance will be covered for parts and
labour for 2 years from the date of purchase, as detailed
in the terms of the Dyson guarantee in this Dyson
Operating Manual.
If you have a query about your Dyson appliance, call
the Dyson Customer Care Helpline quoting your serial
number and details of where and when you bought the
appliance. Alternatively, contact us via the website.

Your serial number can be found on your rating plate
which is on the main body of the appliance behind the
clear bin.

Visit our website to register your Dyson full parts and
labour guarantee online.

AU: www.dyson.com.au/register

NZ: www.dyson.co.nz/register

Note your serial number for future reference.

This illustration is for example purposes only.

3 EASY WAYS TO REGISTER YOUR DYSON 2 YEAR GUARANTEE

REGISTER

ONLINE

Visit our website to register your
Dyson full parts and labour
guarantee online.

AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register

2

REGISTER

BY PHONE

Call our dedicated Helpline.

AU 1800 239 766
NZ 0800 397 667

REGISTER

BY MAIL

Complete and return the form to
Dyson in the envelope supplied.

IMPORTANT SAFETY INSTRUCTIONS

BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS
MANUAL AND ON THE APPLIANCE

When using an electrical appliance, basic precautions should always be followed, including the following:

WARNING

These warnings apply to the appliance, and also where applicable, to all tools, accessories, chargers or mains
adaptors.

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:

1. This Dyson appliance is not intended for use by young children or infirm persons with reduced physical, sensory or
reasoning capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction
by a responsible person concerning use of the appliance to ensure that they can use it safely.

2. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be
supervised to ensure that they do not play with the appliance.

3. Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than that shown in
this manual, or advised by the Dyson Customer Care Helpline.

4. Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces.

5. Do not handle any part of the plug or appliance with wet hands.

6. Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by Dyson, its service
agent or similarly qualified person in order to avoid a hazard.

7. If the appliance is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors,
or dropped into water, do not use and contact the Dyson Customer Care Helpline.

8. Contact the Dyson Customer Care Helpline when service or repair is required. Do not disassemble the appliance as
incorrect reassembly may result in an electric shock or fire.

9. Do not stretch the cable or place the cable under strain. Keep the cable away from heated surfaces. Do not close a
door on the cable, or pull the cable around sharp edges or corners. Arrange the cable away from traffic areas and
where it will not be stepped on or tripped over. Do not run the appliance over the cable.

10. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable. The use of an extension cable is not
recommended.

11. Do not use to pick up water.

12. Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they or their vapours
may be present.

13. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

14. Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts, such as the
brush bar. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.

15. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything
that may reduce airflow.

16. Use only Dyson recommended accessories and replacement parts.

17. Do not use without the clear bin and filter in place.

18. Unplug when not in use for extended periods and before maintenance or servicing.

19. Use extra care when cleaning on stairs.

20. Do not install, charge or use this appliance outdoors, in a bathroom or within 3 metres (10 feet) of a pool. Do not
use on wet surfaces and do not expose to moisture, rain or snow.

21. Use only Dyson chargers for charging this Dyson appliance. Use only Dyson batteries: other types of batteries may
burst, causing injury to persons and damage.

22. Do not incinerate this appliance even if it is severely damaged. The battery may explode in a fire.

23. Always turn ‘OFF’ the appliance before connecting or disconnecting the motorised brush bar.

READ AND SAVE THESE INSTRUCTIONS

THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY

Do not use near
naked flames.

Do not store near
heat sources.

Do not pick up water
or liquids.

Do not pick up
burning objects.

Do not put hands
near the brush bar
when the appliance
is in use.

3

Power

2

1

Clearing brush bar obstructions

Diagnostics

Powerful suction
17 minutes.

20 minutes.

Low bat tery.

Boost mode
6 minutes.

No power, temporary fault
(e.g. check filter or for
blockages).

1

click

2

3

4

4

Charging

Storage and charging in the docking station

Charging.

Fully charged.

Not charging –
too cold/too hot.

Not charging –
contact Helpline.

A

Attaching to
docking station.

1

2

Removing from
docking station.

1

click

2

click

click

Charging.

Fully charged.

Not charging –
too cold/too hot.

Not charging –
contact Helpline.

B

Emptying the clear bin

5

5

Looking for blockages

IMPORTANT!

WASH FILTER

click

6

Wash filter with cold
water regularly or
as required.

Register for a filter wash reminder by email
(Australia only):
[e-mail]

7

USING YOUR DYSON APPLIANCE

PLEASE RE AD THE ' IMPORTANT S AFET Y INSTRUCT IONS' IN THIS DYS ON
OPERATING MANUAL BEFORE PROCEEDING.

OPERAtION

• Do not use outdoors or on wet sur faces or to vacuum water or other liquids –

electric shock could o cc ur.

• Ensure the appliance remains upright in use and in storage. Dirt and debris may

be released if it is turned upside down.

• Do not operate while checking for blockages.

• For dome stic indoor and car us e only. Do not use it whilst the car is in motion or

while driving.

• To operate the boost mode, hold the trigger down and press the boost but ton.

The 'boost' button will light up.

• To switch of f boost mode, hold the trigger down and press the bo ost but ton

again. Note: The appliance will retain the last used mode. So if you use it in
boost mode and do not disengage it, the appliance will operate in boost mode
when it is next used until you depress th e boost button to disengage it.

• This product has carbon fibre brushes. Take care if coming into contact with

them, as they may cause minor skin irritation. Wash your hands after handling
the brushes.

• To watch a shor t online video visit:

– AU: www.dyson.com.au/dc59gettingstarted
– NZ: www.dyson.co.nz/dc59gettingstarted

DOCKING StAtION INStALLAtION

Use appropriate mounting hardware for your wall type and ensure that the
docking station is mounted securely. Ensure no pipe work (gas, water, air) or
electrical cables, wires or ductwork are located dire ctly behind the mounting
area. The docking s tation must be mounted in accordance with regulations
and applicable codes/standards (state and local laws may apply). Dyson
recomm ends the use of protec tive clothing, eyewe ar and materials as necessary.

CARPEtS OR HARD FLOORS

• Before vacuuming your flooring, rugs and carpet s, check the manufacturer 's

recommended cleaning instructions.

• The brush bar on the appliance can damage certain carpet t ypes and floors.

Some carpets will fuzz if a rotating br ush bar is used when vacuuming. If this
happens, we recommend vacuuming without the motorised floor tool and
consulting with your flooring manufacturer.

• Before vacuuming highly polished floors, such as wood or lino, first check that

the underside of the floor tool and its brushes are f ree from foreign obje cts tha t
could cause marking.

LOOKING AFtER YOUR DYSON APPLIANCE

• Do not car ry out any maintenance or repair work other than that shown in this

Dyson Operating Manual, or advised by the Dyson Customer Care Helpline.

• Only use p arts recommended by Dyson. If you do not this could invalidate your

Dyson guarantee.

• Store th e appliance indoors. Do not use or store it below 3°C (37.4°F ). Ensure

the appliance is at room temperature before operating.

• Clean th e appliance only with a dry cloth. Do not use any lubricants, cleaning

agents, polishe s or air fresheners on any part of the appliance.

VACUUMING

• Do not use without the clear bin and filter in place.

• Fine dir t such as flour should only be vacuumed in ver y small amounts.

• Do not use the appliance to pick up sharp hard objects, small toys, pins, paper

clips, etc. They may damage the appliance.

• When vacuuming, certain carpets may generate small static charges in the

clear bin or wand. The se are harmless and are not associated with the mains
electricity supply. To minimise any effect from this, do not put your hand or
inser t any object into the clear bin unless you have first emptied it. Clean the
clear bin with a damp cloth only. (See ‘Cleaning the clear bin’.)

• Use extra care when cleaning on stairs.

• Do not rest the appliance on chairs, tables, etc.

• Do not pre ss down on the nozzle with exces sive force when using the appliance

as this may cause damage.

• Do not leave the cleaner head in one place on delicate floors.

• On waxed floors the movement of the cleaner head may create an uneven

lustre. If this happens, wipe with a damp cloth, polish the area with wax, and
wait for it to dr y.

DIAGNOStICS - MAIN bODY

When in use, trigger pressed:

Solid blue: Boost ‘ON’.

EMPtYING tHE CLEAR bIN

• Empty as soon as the dirt rea ches the level of the M AX mark – do not overfill.

• Ensure the appliance is disconnected from the charger before empt ying the
clear bin. Be careful not to pull the 'ON' trigger.

• To make empt ying the clear bin easier, it is advisable to remove the wand and
floor tool.

• To release the dirt, push the red button by the clear bin: Press once to open the
bin base. Press a second time to release the clear bin f rom the main body of
the appliance.

• To minimise dust/allergen contact when empt ying, encase the clear bin tightly in
a plastic bag and empt y.

• Remove the clear bin carefully from the bag.

• Seal the bag tightly, dispose as normal.

• Close the clear bin base so it clicks into place and is secure.

CLEANING tHE CLEAR bIN

• Ensure the appliance is disconnected from the charger before removing the
clear bin. Be careful not to pull the ‘ON’ trigger.

• Remove the wand and floor tool.

• Push the red button by the clear bin: Press once to open the bin base. Press a
second time to rele ase the clear bin from the main bod y of the appliance.

• Remove the clear bin carefully.

• Clean th e clear bin with a damp cloth only.

• Do not use detergents, polishes or air fresheners to clean the clear bin.

• Do not put the clear bin in a dishwasher.

• Clean th e cyclone shroud with the brush on the combination tool to remove lint
and dust.

• Ensure the clear bin is completely dry before replacing.

• To replace the clear bin, push the clear bin up and in to the main body of the
appliance. It will click into place.

• Close the clear bin base so it clicks into place and is secure.

WASHING YOUR FILtER

• Ensure the appliance is disconnected from the charger before removing the
filter. Be careful not to pull the ‘ON’ trigger.

• Your appliance has one washable filter, located as shown.

• To remove the f ilter, lift it out of the top of the appliance.

• Check an d wash the filter regularly according to instructions to
maintain performance.

• The filter may require more frequent washing if vacuuming fine dust or if us ed
mainly in ‘Powerful suction’ mode.

• Wash the filter with cold water only.

• Run water over the outside of the filter until the water runs c le ar.

• Squeeze and twist with both hands to make sure the excess water is removed.

• Lay the f ilter on it s side to dr y. Leave to dr y comple tely for a minimum of
24 hours.

• Do not put the filter in a dishwasher, washing machine, tumble dryer, oven,
microwave or near a naked flame.

• To refit, place the dry f ilter back into the top of the appliance. Make sure it is
fitted properly.

• To watch a shor t online video visit:

– AU: www.dyson.com.au/dc59filterwash
– NZ: www.dyson.co.nz/dc59filterwash

LOOKING FOR bLOCK AGES

• Ensure the appliance is disconnected from the charger before looking for
blockages. Be careful not to pull the ‘ON’ trigger.

• Do not operate while checking for blockages. Failure to do so could result in
personal injur y.

• Beware of sharp objects wh en checking for blockages.

• To gain access to blockages in the floor tool, remove the bas e plate by using a
coin to loosen the screw marked with a padlock.

• If you cannot clear an obstruction you may need to remove the br ush bar. Use
a coin to unlock the fastener marked with a padlock. Remove the obstruction.
Replace the brush bar and secure it by tightening the fastener. Ensure it is fixed
firmly before operating the appliance.

• This product has carbon fibre brushes. Take care if coming into contact with
them, as they may cause minor skin irritation. Wash your hands after handling
the brushes.

• Refit all parts securely before using.

• Clearing blockages is not covered by your Dyson guarantee.

bLOCKAGES - tHERMAL CUt-OUt

• This appliance is fitted with an autom atically resetting thermal cut-out.

• Large items may block the tools or nozzle. If any par t becomes blocked the
appliance may overheat and automatically cut-ou t.

• Leave to cool down for 1-2 hours before checking the f ilter or for blockages.

• Ensure the appliance is disconnected from the charger before looking for
blockages. Failure to do so could result in personal injury.

• Clear any blockage before res tarting.

• Refit all parts securely before using.

• Clearing blockages is not covered by your Dyson guarantee.

Light of f: Norm al.

Flashing blue: Low batter y warning.

Fast flashing blu e: No power, temporary fault
(e.g. check filter or for blockages).

CHARGING AND StORING

• This appliance will s witch ‘OFF’ if the batter y temperature is below 3°C
(37.4°F). This is designed to protect the motor and battery. Do not ch arge the
appliance and then move it to an area with a temp erature b elow 3°C (37.4°F)
for storage purposes.

• To help prolong battery life, a void recharging imme diately after a full discharge.
Allow to cool for a few minutes.

• Avoid usin g the appliance with the battery flush to a surf ace. This will help it run
cooler and prolong battery run tim e and life.

8

Diagnostics – battery

When in use, trigger pressed:

Solid blue: On.

Flashing blue: No power, charge
batte ry.

Flashing amber: No p ower, temporary
fault (e.g. too hot/cold).

Flashing red: Fault (ring Dyson
Customer Care Helpline).

When charging batter y:

Solid blue: Charging.

Lights off: Charging complete.

Solid amber: Not charging, temporary
fault (e.g. too hot/cold).

Flashing red: Fault (ring Dyson
Customer Care Helpline).

battery safety instructions

• If the batter y needs replacing please contact the Dyson Customer Care Helpline.

• Use only D yson chargers for charging this Dyson appliance.

• The bat tery is a sealed unit and under normal circumstances poses no safety
concerns. In the unlikely event that liquid leaks from the bat tery do not touch the
liquid and observe the following precautions:

– Skin contact – can caus e irritation. Wash wit h soap and water.
– Inhalation – can cause respirator y irritation. Ex pose to fresh air and se ek

medical advice.

– Eye contac t – can cause irritation. Immediately flush eyes thoroughly with

water for at least 15minutes. Seek medical attention.

– Disposal – wear gloves to handle the batter y and dispose of immediately,

following local ordinances or regulations.

caution

The bat tery used in this d evice may present a risk of fire or chemical burn if
mistre ated. Do not disassemble, short contacts, heat above 60 °C(140°F ), or
incinerate. Keep a way from children. Do not disassemble and do not dispose of
in fire.

austraLian consuMer LaW

The details of the Dyson guarantee are set out below. In addition to your right s
under the Dyson guarantee, we also provide the following statement as required
by the Aus tralian Consumer Law: In Australia, your D yson appliance comes with
statutory guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably forese eable loss or damage. You are
also entitled to have your Dyson appliance repaired or replaced if it fails to be of
acceptable quality and the failure does not amount to a major failure.

WHat is not coVereD

Under your Dyson guarantee, Dyson shall not be liable for cos ts of repair or
replacement of a product incurred as a result of:

• Accidental dama ge, faults caused by negligent use or care, misuse, neglect,
careless operation or handling of the Dyson appliance which is not in
accordance with this Dyson Operating Manual.

• Use of the Dyson appliance for anythin g other than normal domestic purposes
in the country of purchase.

• Use of parts not assemble d or installed in accordance with the instructions
of Dyson.

• Use of parts and accessories other than those produced or recommended
by Dyson.

• Repairs or alterations carried out by parties other than Dyson or its
authorised agents.

• Damage from external sources such as transit, weather, electrical outages or
power surge s.

• Failures caused by circumstances outside Dyson’s control.

• Blockages – please refer to the illustrations and the section ’Looking for
Blockages‘ in this Dyson Operating Manual for details of how to look for and
clear blockages.

• Normal wear and tear (e.g. fuse, brush bar etc.).

• Use of this appliance on rubble, ash, plaster.

• Reduc tion in battery discharge time due to batter y age or use (cordless
machines only).

• If your Dyson guarantee does not apply, you may have statutor y rights and
remedies available to you as a consumer.
If your Dyson guarantee does not apply, you may have statutor y rights
and reme dies available to you as a consumer. If you are in any doubt as to
what is covered by your Dyson guarantee, please call the Dyson Custome r
Care Helpline.

registering your Dyson guarantee

To help us ensure you receive prompt an d efficient ser vice, please register as a
Dyson appliance owner. There are three way s to do this:

• Online:
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/regis ter

• By calling the Dyson Customer Care Helpline.

• By completing and returning the enclosed form to us by mail.
This will confirm ownership of your Dyson appliance in the event of an insurance
loss, and enable us to contact you if necessary.

Dyson custoMer care

Your Dyson appliance w ill be covered for par ts and lab our for 2 years from the
date of purchase, as detailed in the terms of the Dyson guarante e in this Dyson
Operating Manual.
If you have a query about your D yson appliance, call t he Dyson Customer Care
Helpline quoting your serial number and details of where and when you bought
the appliance. Alternatively, contac t us via the website.

• Most queries can be solved over the phone by one of our D yson Cus tomer Care
Helpline s taff.

• If your Dyson appliance nee ds a service, call the Dyson Customer Care Helpline
so we can discuss the available options.

• Your serial number can be found on your rating plate. For information on your
rating plate see the inside front cove r.

• To enable us to carry out work on your appliance, please contact the Dyson
Customer Care Helpline to obtain a reply paid delivery address in your state
(available in Australia only).
If your Dyson appliance is under Dyson guarantee and the rep air or
replacement is covered, it will be repaired or replaced at no cos t. If the repair or
replacement is found not to be covered under the Dyson guarantee, the repair
or replacement of t he Dyson appliance and any associated delivery charges
(both to and from us) will be at your cost, subjec t to your statutor y rights and
remedies as a consumer.

Dyson 2 year guarantee

TER MS AND CONDITIONS OF YOUR DYSON 2 YEAR GUA RANTEE.

• The Dyson guarantee becomes effective from the date of purchase.

• All work w ill be carried out by Dyson Appliances (Aust) Pty Ltd. or Avery
Robinson Ltd. (NZ) or their authorised agents.

• Any par ts replaced by Dyson or its service agents will become the property of
Dyson Appliances (Aus t) Pty Ltd. or Aver y Robinson Ltd. (NZ ).

• The repair or replacement of your Dyson appliance under Dy son guarantee will
not extend the Dyson guarantee period.

• The Dyson guarantee provides benefits which are additional to and do not affect
your statutor y rights as a consumer.

• You must provide proof of (b oth the original and any subsequent) delivery/
purchase before any work can be carried out on your Dyson appliance. Without
this proof, any work carried out pursuant to th e Dyson guarantee and any
associated delivery charges (both to and from us) will be at your cost, subject to
your statutor y rights and remedies as a consumer. Please keep your receipt or
delivery note.

WHat is coVereD

Your Dyson guarantee covers:

• The repair or replacement of your Dyson appliance if your Dyson appliance is
found to b e defec tive due to faulty materials, workmanship or func tion within
2 years of purchase or deliver y (if any par t is no longer available or out of
manufacture, Dyson will replace it with a functional replacement part).

• This Dyson guarantee will only be valid if the appliance is used in the countr y in
which it was sold.

about your PriVacy

• Dyson may use this information for future marketing and research purposes
(including sending commercial electronic messages) and may disclose it to third
parties for the purposes of providing the ser vices you have requested or to our
business part ners or professional advisers.

• If you wish to access your personal information or see our full privacy policy,
please contact us at: [e-mail]

DisPosaL inforMation

Dyson product s are made from high grade recyclable materials. Ple ase dispose
of this product responsibly and recycle where possible. T he battery should be
removed from the product before disposal. Dispose of or rec ycle the batter y in
accordance with local ordinances or regulations.
When your Dyson appliance reaches the end of its life, we are responsible for
its safe disposal. You can send your old Dyson appliance back to us (at our
cost) and we will organise for it to b e recycled. Please note that not all par ts are
recyclable. Recycling of p arts is subject to the capabilities of 3rd part y suppliers.
Available in Australia only.

Simply:

1. Box up your old Dyson appliance.

2. Take the package to your local post of fice and send to the address b elow:

Dyson We Recycle
Reply Paid 83215
Dyson Service Centre
8–10 Mangrove Lane
Taren Point, NSW 2229

ProDuct inforMation

Please note: Small details ma y vary from those shown.

9

IMPORTANT!

WASH FILTER

Wash filter with cold
water regularly or
as required.

Register for a filter wash reminder
by email (Australia only):
[e-mail]

DYSON CUSTOMER CARE

THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE
Your Dyson appliance will be covered for parts and labour for

2 years from the date of purchase, as detailed in the terms of
the Dyson guarantee in this Dyson Operating Manual.
If you have a query about your Dyson appliance, call the Dyson
Customer Care Helpline quoting your serial number and details
of where and when you bought the appliance. Alternatively,
contact us via the website.

Your serial number can be found on your rating plate which is
on the main body of the appliance behind the clear bin.

Visit our website to register your Dyson full parts and labour
guarantee online.

AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register

DYSON CUSTOMER CARE

Australia

Website: www.dyson.com.au
Email: [e-mail]
Dyson Customer Care: 1800 239 766 (Mon-Fri 8:00am

to 6:00pm EST, Sat-Sun 8:30am to 4:00pm EST).
Address: Dyson Appliances (Aust) Pty Ltd., PO Box 2835,
Taren Point, NSW 2229 Australia.

New Zealand

Website: www.dyson.co.nz
Email: [e-mail]
Dyson Customer Care: 0800 397 667 (Mon-Fri 8:30am

to 5:00pm).
Address: Avery Robinson Ltd., Unit F, 151D Marua Road,
Ellerslie, Auckland, 1051 N ew Zealand.

www.dyson.com JN. 62961 PN.2 01844 -15 -03 09.01.14

GUARANTEE FORM

Date of purchase

Serial number

Title

First name

Address

Surname

/ /

Country of purchase Australia New Zealand

Postcode

email

Telephone

Store of purchase

Privacy Act

Dyson may use this information for future marketing and research purposes (including sending commercial electronic messages) and may
disclose it to third parties for the purposes of providing the services you have requested or to our business partners or professional advisers.
If you wish to access your personal information or see our full privacy policy, please contact us at [e-mail]

If you wish to receive marketing information by these methods from Dyson please tick this box.

Mobile

■

3 EASY WAYS TO REGISTER YOUR DYSON 2 YEAR GUARANTEE

REGISTER

ONLINE

Visit our website to register
your Dyson full parts and
labour guarantee online.

AU: www.dyson.com.au/register

NZ: www.dyson.co.nz/register

REGISTER

BY PHONE

Call our dedicated Helpline.

AU 1800 239 766
NZ 0800 397 667

REGISTER

BY MAIL

Complete and return
the form to Dyson in the
envelope supplied.