MODEL/ MODÈLE/ MODELO:
DFI020ARU
Español P.10
www.tsicustomerservice.com
Distributed by • Distribuido por • Distribué par • Twin-Star International, Inc; Delray Beach, FL 33445
Made in China • Printed in China • Fabricado en China • Impreso en China • Fabriqué en China • Imprimé en Chine
Warning: This is an unvented, electric appliance.
DO NOT attempt to burn wood or manufactured
relogs in or on this appliance or grate.
Advertencia: Este es un aparato eléctrico sin
ventilación. NO intente quemar leños fabricados ni
madera dentro o sobre este aparato o su parrilla.
1
Avertissement : Il s’agit d’un appareil électrique
non ventilé. NE PAS tenter de faire brûler du bois
ou des bûches fabriquées dans l’appareil ou sur
la grille.
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GETTING STARTED
1. e serial number is located on the back of the replace, the serial number is necessary for product warranty
registration and customer service.
SN #: DFI020-1315-S0012
Serial Number
Model Number
ELECTRIC FIREPLACE/FOYER
A
ÉLECTRIQUE/INSERTO PARA CHIMENE
MODEL / MODÈLE / MODELO
DFI020ARU
VOLTS AMPS/AMPÈRES/AMPERIO
120V~ 11.7 60
Twin-Star International, Inc.
www.twinstarhome.com
Made In China
Fabriqué en Chine
Fabricado en
Z
H
China
220391
2 . Go to www.tsicustomerservice.com for product warranty registration. If you are unable to complete
registration save your proof of purchase for warranty purposes.
PRODUCT SPECIFICATIONS
VOLTAGE 120VAC, 60 Hz
AMPS 11.7 Amps
WATT S 1400 Watts
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IMPORTANT INSTRUCTIONS
When using electrical appliances, basic precautions should always be followed to reduce the risk of re, electrical shock, and injury to
persons including the following:
1. Read all instructions before using this appliance.
2. is appliance is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. If provided, use handles when moving this
appliance. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains at least 3 feet (0.9 m) from
the front of this appliance and keep away from the sides and the rear.
WARNING: In order to avoid overheating, do not cover the heater.
3. CAUTION: Never leave the heater operating unattended. Extreme caution is necessary if unsupervised children or invalids are nearby.
4. e appliance is not to be used by children or persons with reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction.
5. Always unplug this appliance when not in use.
6. Do not operate any heater with a damaged cord or plug or aer the appliance malfunctions, or if it has been dropped or damaged
in any manner.
7. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualied persons in order to
avoid a hazard.
8. Do not use outdoors.
9. is heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate this appliance where it may
fall into a bathtub or other water container.
10. Do not run cord under carpeting. Do not cover cord with throw rugs, runners or the like. Arrange cord away from trac areas and
where it will not be tripped over.
11. To disconnect this appliance, turn controls to the o position, then remove plug from outlet.
12. Connect to properly grounded outlets only. is heater is for use on 120 volts. e cord has a plug as shown at A in Fig.1. Avoid the use
of an extension cord because the extension cord may overheat and cause risk of re. However, if you have to use an extension cord, the
cord must be No.14 AWG minimum size and rated not less than 1875 Watts. e extension cord must be a three wire cord with
grounding type plug and cord connection. e extension cord shall not be more than 20 feet (6 m) in length.
A
B
13. is appliance, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, with
the current CSA C22.1 Canadian Electrical Code or for U.S.A. installations, follow local codes and the National Electrical Code,
ANSI/NFPA NO.70.
Fig.1
14. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or re, or
damage the appliance.
15. To prevent a possible re, do not block air intakes or exhaust in any manner. Do not use on so surfaces, like a bed, where opening
may become blocked.
16. is appliance has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or ammable liquids are used
or stored. is replace should not be used as a drying rack for clothing. Christmas stockings or decorations should not be hung in
the area of it.
17. Use this appliance only as described in the manual. Any other use not recommended by the manufacturer may cause re, electric
shock or injury to persons.
SAVE THESE INSTRUCTIONS
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OPERATION INSTRUCTIONS
THERMOSTAT
HEATER
FLAME
MAIN POWER SWITCH
Control Panel
e replace can be operated by either the remote control or the control panel.
POWER
FLAME
HEATER
EMBERBED
UNDULATION
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OPERATION INSTRUCTIONS
FUNCTION
POWER
FLAME
HEATER
THERMOSTAT
ICON DESCRIPTION
e MAIN POWER switch supplies power to all of the
function of the replace. e switch must be in the ON
position for any functions or the remote to work.
Each time the FLAME button is pressed, the intensity of the
ame decreases. ere are ve brightness levels that can be
selected.
e HEAT button will turn ON/ OFF the heater.
e thermostat knob controls the thermostat setting.
Turning the knob clockwise will increase thermostat setting.
Rotating the knob counter-clockwise will decrease the
thermostat setting.
EMBERBED
UNDULATION
EFFECT
When the heater reaches the thermostat setting it will turn o
until the room cools at which point the heater will turn back
on.
is button on the remote control plays or pauses the
undulating emberbed eect.
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TROUBLE SHOOTING
Problem Root Cause Corrective Action
No power, the power switch
is in ON position.
Logs Glow, ame eect
does not work.
Flame eect operates, but
heater does not
blow warm air.
e heater shut o and
won't come back on.
Power cord gets warm. Normal operation
Normal operation Check that the unit is plugged into a standard 120V outlet.
Spinner Motor.
Heater is not on
position.
Temperature is set at low. Make sure that the TEMPERATURE knob is set to the max setting.
Manual Reset Triggered
Check whether Flame Generator drive motor is running . If not call the
customer service.
Try to trun ON/OFF HEATER button several times to make sure it is in ON
position.
Turn the POWER to “OFF” and unplug the unit from the wall outlet for 5
minutes. Aer 5 minutes plug the unit back into wall outlet, and operate as
normal. If the problem presist contact customer service.
Check your heater cord and plug connections. Faulty wall outlet connections or
loose plugs can cause the outlet or plug to overheat. Be sure the plug ts tight in
the outlet. Heaters draw more current than small appliances, overheating of the
outlet may occur even if it has not occurred with the use of other appliances.
During use check frequently to determine if your plug outlet or faceplate
is HOT! If so, discontinue use of the heater and have a qualied
electrician check and/or replace the faulty outlet(s).
Remote Control is not
working.
Power cord does not reach
an outlet.
Flame eect works but
heater function does not
and the emberbed ashes
when the heater button is
pressed.
No batteries Change the remote batteries.
Operate remote transmitter at a slow measured pace.
Poor Signal
Distance
Distance to outlet.
e heater is disabled.
Press the remote control buttons with an even motion and gentle pressure.
Repeatedly pressing buttons in rapid succession may cause the transmitter to
malfunction.
Operate the remote at a distance less than 20 feet from the front of the
appliance; point the remote at the control panel.
If an extension cord is need, the cord must be No.14 AWG minimum size and
rated not less than 1875 Watts. e extension cord must be a three wire cord
with grounding type plug and cord connection. e extension cord shall not be
more than 20 feet (6 m) in length. e AWG and rating can be found written
on the side of the cord.
With the power on and press and hold the heater button on the control panel
for 10 seconds. once re-enabled the emberbed lights will ash multiple times.
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