Made in China • Printed in China • Fabricado en China • Impreso en
A296 www.tsicustomerservice.com
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Twin-Star International, Inc. Delray Beach, FL 33445
China • Fabriqué en Chine • Imprimé en Chine
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Safety Terms Used in this Manual
Danger: Indicates an imminently hazardous situation, which if not avoided, will result in death
or serious injury.
Warning: Indicates a potentially hazardous situation, which, if not avoided, will result in death or
serious injury.
Caution: Indicates a potentially hazardous situation, which, if not avoided, could result in death or
serious injury.
Notice: Addresses practices not related to personal injury, such as product and/or property damage.
Consumer Safety Information
Warning: If the information in this manual is not followed exactly, an electric shock or re may result
causing property damage, personal injury or loss of life.
Notice: Do not store or use gasoline or other ammable vapors and liquids in the vicinity of this or
any other appliance.
Notice: For Household use only.
Notice: Read all instructions before use.
Product Specications
Voltage Frequency Wattage (Max)
120 Vac 60 Hz 1000W
Product Registration
For product warranty registration please visit:
www.tsicustomerservice.com
Before setting up this product please record the model number
and serial number of this product in the spaces below for
registration and warranty reference.
Heater Model Number
A296 www.tsicustomerservice.com
2
Serial Number
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IMPORTANT INSTRUCTIONS
When using electrical appliances, basic precautions should always be followed to reduce the
risk of re, electrical shock, burns,and injury to persons including the following:
1.READ ALL INSTRUCTION BEFORE USING THE HEATER.
2.Remove the unit from its packaging and check to make sure it is in good condition
before using.
3.Do not let children play with parts of the packing (such as plastic bags).
4.Check the household voltage to ensure it matches the heater’s rated specication.
5.Check the power cord and plug carefully before use to make sure that they are not
damaged.
6.Before unplugging the power cord, be sure to turn off the power. When touching the
unit be sure your hands are dry to prevent from electric shock.
7.This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces.
If provided, use handles when moving this heater. Do not use near or point the heater
to furniture, curtains or other ammable objects, keep combustible materials, such as
furniture, pillows, bedding , papers, clothes, and curtains at least 3 feet (0.9m) from
the front of the heater and keep them away from the sides and rear.
8. Do not block air intakes or exhaust in any manner to prevent a possible re. Do not
use on soft surfaces, like a bed, where opening may become blocked.
9. Extreme caution is necessary when any heater is used by or near children or invalids
and whenever the heater is left operating and unattended.
10.Always unplug heater when not in use.
11.Prevent water from getting into the housing of the heater during operation or in
storage. Always store in dry area with no moisture.
12.A heater has hot arcing or sparking parts inside. Do not uses in places where there
are gasolines, paint or other ammable liquids are used or stored.
13.This heater is not intended for use in bathrooms, laundry areas and similar indoor
locations. Never locate the heater where it may fall into a bathtub or other water container.
14.Do not run the cord under carpeting, Do not cover card with throw rugs, runners,or
similar coverings. Arrange cord away from trafc area and where it will not be tripped
over.
15.Use this heater only as described in this manual. Any other use not recommended
by the manufacturer may cause re, electric shock, or injury to persons and may
void warranty.
16. Always plug heaters directly into a wall outlet/ receptacle. Never use with an
extension cord or relocatable power tap (outlet/ power strip).
17.Do not use outdoors.
18.If the supply cord is damaged, it must be replaced by the manufacturer or its service
agent or a similarly qualied person in order to avoid a hazard.
19.To avoid hazard, do not operate any heater with a damaged cord or plug or after the
heater malfunctions, has been dropped or damaged in any manner. Return heater
to authorized service facility for examination, electrical or mechanical adjustment,or
repair.
A296 www.tsicustomerservice.com
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IMPORTANT INSTRUCTIONS
20.The heater must not be located below a socket-outlet. In order to avoid overheating,
do not cover the heater.
21. This heater is not intended for use in bathrooms, laundry areas and similar indoor
locations. Never locate heater where it may fall into a bathtub or other water
container.
22. This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety.
23. Children should be supervised to ensure that they do not play with the appliance.
24. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as
this may cause an electric shock or re, or damage the heater.
25. WARNING: In order to avoid overheating, do not cover the heater.
26. To connect to properly grounded outlets only. Disconnect heater, turn controls to off,
then remove plug from outlet.
See directions in Figure 1.
This heater is for use on 120 volts. The cord has a plug as shown in gure 1. See
Figure 1 for grounding instruction. An adapter as shown at C is available for
connecting three-blade grounding type plugs to two-slot receptacles. The green
grounding plug extending from the adapter must be connected to a permanent
ground such as a properly grounded outlet box. The adapter should not be used if a
three-slot grounded receptacle is available.
GROUNDING PIN
ADAPTER
GROUNDING
MEANS
Figure 1
COVER OF GROUNDED
OUTLET BOX
METAL SCREW
B
A
C
D
GROUNDING PIN
SAVE THESE INSTRUCTIONS
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PRODUCT ORIENTATION
DO NO T C OVE R
Pow er indi cator
Ala rm indi cator
Rot ary swi tch but ton
The rmost at butt on
PRE-OPERATING INSTRUCTIONS
1. Carefully remove heater from box. (Please save box for off season storage).
2. Attach the handle using the screws provided.
3. Make sure the heater is switched OFF before plugging the heater into the outlet. Connect
to properly grounded outlets only. NOTE: The power cord has a polarized plug (with one
blade wider than the other) that will only t one way in a polarized outlet. If it does not insert
easily try reversing the plug. If it still does not t contact your electrician to replace your
outlet. DO NOT defeat the safety purpose of the polarized plug.
4. Place heater only on a rm level surface, free from obstructions and at least 3
ft. away from any wall or other objects such as curtains, plants, etc.
5. Avoid overloading your circuit by not using other high wattage appliances in the same
outlet.
OPERATION INSTRUCTIONS
1. Completely uncoil the cord and plug heater directly into a 110-120V grounded AC wall
outlet. Be sure the plug ts tightly. A loose t will cause overheating and damage the plug.
Plug and cord may feel warm during normal useage.
2. Choose your power setting:
High, Low, Fan or OFF. Use the HIGH setting to warm the room quickly. After your comfort
level has been achieved you may want to switch to the LOW setting to conserve electricity.
3. Thermostat: Turn to the highest setting until room is comfortable. Then slowly rotate the
knob counter clockwise (left) until the heater cycles OFF. At this SET POINT the heater with
cycle on and off to maintain this comfort level.
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FAN ONLY OPERATION
Turn the control knob to the FAN setting and adjust fan speed.
CAUTION: Use this heater only as described in this manual. Any other use is not
recommended by the manufacturer may cause FIRE, ELECTRICAL SHOCK or injury to
persons.
SAFETY PROTECTION SYSTEMS
• The safety pilot light marked POWER is illuminated when the control is turned to FAN,
HIGH or LOW.
• This heater is equipped with an AUTOMATIC OVERHEAT SAFETY DEVICE that will
turn the heater OFF should the internal temperature of the heater exceed normal levels. To
reset this device simply unplug the heater for 30 minutes, clear any obstructions, set the heater
on a level surface, then follow the operating instructions in this manual.
CARE AND MAINTENANCE
WARNING: Do not attempt to disassemble this product for any reason, as incorrect
re-assembly could cause a risk of re or electric shock. Only qualied service personnel
should perform any servicing.
WARNING: Always unplug the product from the electrical outlet and allow it to cool before
cleaning or storing it.
NOTICE: This product is permanently lubricated at the factory before shipping and will not
require further lubrication for the life of the product.
Clean only the exterior surface by wiping with a soft, damp cloth, and allow the product to dry
completely before storing or using. Dust can be removed from any vents using a small
vacuum.
WARNING: Do not allow water or other liquids to enter the interior of the product.
NOTICE: Do not use abrasive cleaners/pads to clean the product.
To store, wind and secure the power cord using a twist tie or rubber band, and then place the
product in a cool, dry location.
TROUBLESHOOTING
PROBLEMPOSSIBLE CAUSECORRECTIVE ACTION
Your heater shuts off
unexpectedly or fails to
operate.
A296 www.tsicustomerservice.com
1. No electric power.
2. One of the safety features
may have activated to
prevent overheating,
including the tip-over
safety switch.
3. The thermal protector
has tripped.
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1a. Be sure the power cord is plugged into
a working electrical outlet.
1b. Ensure the main power switch on the
base is turned on.
e manufacturer warrants that your new electric heater is free from manufacturing and material defects for a period of one year from date of purchase, subject to the following conditions
and limitations.
1. Install and operate this electric heater in accordance with the installation and
operating instructions furnished with the product at all times. Any unauthorized repair,
alteration, willful abuse, accident, or misuse of the product shall nullify this warranty.
2.is warranty is non-transferable, and is made to the original owner, provided that
the purchase was made through an authorized supplier of the product.
3.e warranty is limited to the repair or replacement of part(s) found to be defective in
material or workmanship, provided that such part(s) have been subjected to normal
conditions of use and service, aer said defect is conrmed by the manufacturer’s inspection.
4. e manufacturer may, at its discretion, fully discharge all obligations with respect to
this warranty by refunding the wholesale price of the defective part(s).
5. Any installation, labor, construction, transportation, or other related costs/expenses
arising from defective part(s), repair, replacement, or otherwise of same, will not be
covered by this warranty, or shall the manufacturer assume responsibility for same.
6.e owner/user assumes all other risks, if any, including the risk of any direct, indirect
or consequential loss or damage arising out of the use, or inability to use the product,
except as provided by law.
7. All other warranties – expressed or implied –with respect to the product, its components and
accessories, or any obligations/liabilities on the part of the manufacturer are hereby expressly
excluded.
8.e manufacturer neither assumes, nor authorizes any third party to assume on its behalf,
any other liabilities with respect to the sale of the product.
9.e warranties as outlined within this document do not apply to non accessories
used in conjunction with the installation of this product.
10.is warranty gives you specic legal rights, and you may also have other rights which vary
from state to state.
is warranty is void if:
a. e heater is subjected to prolonged periods of dampness or condensation.
b. Any unauthorized alteration, willful abuse, accident, or misuse of the product.
c. You do not have the original receipt of purchase.
Questions? Our message centers are available 7 days a week 24 hours a day at our toll-free help
line. Our Consumer Service department is available Monday – Friday 8:30 am – 5:30 pm EST.
We can help you with assembly and if necessary, replace damaged/missing parts.
IMPORTANT:
Before contacting Customer Service please have this information available: