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Instruction manual
Manuel d’utilisation
Manual de instrucciones
ORIGINAL INSTRUCTIONS
ENGLISH .......................................................... 01
FRANÇAIS ........................................................ 19
ESPAÑOL ......................................................... 37
1-800-881-3990
(USA & CANADA)
01-800-877-0180
(MEXICO)
DUPRAY.COM
TABLE OF CONTENTS
IMPORTANT SAFETY INSTRUCTIONS ..................................................................................................................................03
SPECIFICATIONS ..............................................................................................................................................................05
STEAM HOSE ....................................................................................................................................................................05
FEATURES .......................................................................................................................................................................06
HOW TO USE YOUR STEAM CLEANER ................................................................................................................................. 07
USING THE ACCESSORIES .................................................................................................................................................10
MAINTENANCE ................................................................................................................................................................. 15
LIMITED WARRANTY .........................................................................................................................................................16
TROUBLESHOOTING ........................................................................................................................................................17
FOR MORE INFORMATION .................................................................................................................................................55
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IMPORTANT SAFETY INSTRUCTIONS
When using your steam cleaner, basic safety precautions should always be followed. Please read the following instructions carefully
as they provide important information concerning how to install, use and care for your steam cleaner.
• THE FILLING APERTURE OF THE BOILER UNDER PRESSURE
MUST NOT BE OPENED DURING USE.FOR INSTRUCTIONS
ON HOW TO SAFELY OPEN DE BOILER CAP, PLEASE REFER
TO PAGE 8. DO NOT OPEN THE BOILER IF UNDER PRESSURE.
• Use the steam cleaner only for its intended use.
• To protect against a risk of electric shock, do not immerse the
steam cleaner in water or any other liquids.
• The steam cleaner should always be turned o before plugging
it into or unplugging it from a wall outlet. Never pull the power
cord to disconnect it from the outlet; instead grasp the plug
and pull to disconnect.
• Do not let the power cord touch hot surfaces.
• Let the steam cleaner cool completely before putting it away.
• Wrap the power cord around the posts that are positioned
in the rear of the steam cleaner when not in use.
• Do not operate the steam cleaner with a damaged cord,
plug, safety device, hose, trigger gun or if the steam cleaner
has been dropped or damaged. This will void any and all
warranties. Please contact Dupray at 1-800-881-3990 (USA &
Canada) or 01-800-877-0180 (Mexico) for repair procedure.
• Keep away from children.
• Do not leave the steam cleaner on while unattended.
• Do not use this unit in the presence of explosive and/or
flammable fumes.
• Keep ventilation slots free of dust.
• Never drop or insert any object into the ventilation slots.
• To prevent overheating, unravel the electrical cord completely.
• Do not operate where aerosol (spray) products are being used
or where oxygen is being administered.
• To disconnect, turn the main dial to the OFF position, then
remove the plug from the main power.
• Never put your steam cleaner away while it is still hot. There
is no need for emptying the water tank unless you intend to
leave it unused for a long period of time.
• This product is intended for household use only. Follow all
user instructions in this manual.
• Never pull the machine by the steam hose. Move the machine
instead.
• Handle might get hot during use.
• Do not freeze.
• Do not use steam on electrical components.
• When using the steam cleaner on an uneven surface ensure the
machine is blocked in place.
• Sound pressure levels do not exceed Lpa<70db (A).
WARNING: Do not use this machine in the presence of
flammable liquids, dust or dusts that are hazardous to health.
WARNING: Operators shall be adequately instructed
on the use of this steam cleaner.
CAUTION: This machine is for indoor use only.
CAUTION: RISK OF BURNS
This appliance produces steam at a very high temperature. The steam cleaner and its
accessories can get very hot always use appropriate precautions. Avoid direct skin co ntact.
IMPORTANT WARNING
Steam is a powerful tool. Like any other tool, it should be used with caution. Certain surfaces, fabrics, materials and finishes are water
and heat sensitive and can be damaged or discolored by steam. ALWAYS check with the manufacturer of the surface or product being
cleaned before using steam. TEST a small, hidden surface to make sure the surface can be steamed.
DO NOT leave steam in one spot on any surface for any period of time with a wet cleaning cloth/pad attached as this will damage your floors.
DO NOT use on unsealed wood, on wood or tile floors that are highly worn, unfinished or have a wax or oil finish.
Surfaces that have been treated with wax or no-wax floors may be damaged by heat.
DO NOT use on leather, synthetic fabrics, velvet or other delicate, steam-sensitive materials.
DO NOT use the steam cleaner for any other purpose than what is described in the instructions manual.
In no event is Dupray liable for incidental or consequential damages to anyone, of any nature whatsoever. Some states/provinces
do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.
ELECTRICAL INSTRUCTIONS
To avoid a circuit overload, do not operate another high-wattage appliance on the same circuit simultaneously with the steam cleaner.
If an extension cord is necessary, a 15-amp rated cord with a 3-prong grounded plug should be used.
Cords rated for less may overheat and cause damage.
3-PRONG GROUNDED PLUG
This system features a 3-prong grounded plug. As a safety feature, this plug will only fit into a grounded outlet.
If the plug does not fit fully into the power outlet, contact a qualified electrician. Do not attempt to defeat this safety feature.
WATER INSTRUCTIONS
Your steam cleaner has been designed for use with normal tap water. In order to extend the life of this product, if the water is very
hard where you live, we recommend using 50% normal tap water combined with 50% distilled water.
IMPORTANT:
Never put anything else other than water in the boiler.
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STEAM TEMPERATURE 145O C - 293O F
STEAM PRESSURE 3.2 BAR - 46 PSI
VOLTAGE 110 - 120 V
AMPERAGE 12A
HEATING TIME 8 MINUTES
WATTAGE 1200 - 1400 W
BOILER CAPACITY 1L - 34 OZ.
WEIGHT 4.2 KG - 9.26 LBS
SPECIFICATIONS
STEAM HOSE
STEAM RELEASE
TRIGGER
CHILDPROOF
SAFETY LOCK
WARNING: This hose contains electrical connections,
do not immerse in water for cleaning.
FEATURES
4 ELECTRICAL CORD
5 VARIABLE PRESSURE CONTROL
Select the steam pressure from
minimum ( le ) to maximum ( right ).
6 STEAMREADY
TM
INDICATOR
Lets you know when the steam cleaner
is operating at optimal pressure
and ready to use.
7 LOW WATER INDICATOR
This red warning light signals that the
water needs to be refilled. If you wish to
continue steam cleaning, see the “Refilling
with water” instructions on page 8.
1 BOILER CAP
2 POWER BUTTON
Activates the heating
of the water inside
the boiler and starts
the production of steam.
3 POWER
INDICATOR
OFF BUTTON
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HOW TO USE YOUR STEAM CLEANER
FILLING WITH WATER
Remove the boiler cap ( 1 ) and pour 700ml ( 23 oz ) of water in the boiler. Use the provided
funnel if needed. The more water you put in, the more humidity will be contained in
the steam. The more space you leave for steam, the drier it will be. Always respect the
recommended quantity of water.Securely replace the boiler cap.
IMPORTANT:
Do not overfill with water.Leave space for steam!
PLUGGING IN THE MACHINE
Unravel completely the electrical cord. Connect the electrical cord
to a 15 or 20 amp 110V / 120V power outlet ( make sure the circuit
is not already used by another high wattage appliance ).
TURNING THE MACHINE ON
Press the power button ON. The orange SteamReady™ indicator will come on
when the unit reaches operating pressure, aer approximately 8 minutes of heating time.
During use, the orange SteamReady™ indicator will turn on and o.
This is normal, and indicates that steam is being generated in the boiler.
ADJUSTING THE STEAM PRESSURE
Adjust the desired steam pressure using the steam pressure dial on the steam cleaner,
from minimum ( le ) to maximum ( right ). Connect the accessory that you want
to use to the steam hose.
To release steam, simply press the steam release trigger on the hose handle.
REFILLING WITH WATER
When steam runs out or if the low water indicator comes on during usage and you would like to continue using
the steam cleaner, you will need to follow theses steps:
MINIMUM MAXIMUM
TURN THE UNIT OFF
by pressing the OFF button.
RELEASE ALL STEAM PRESSURE
by pressing on the steam release trigger on
the hose and let the steam cleaner
cool down for 10 minutes.
REFILL WITH 700 ML ( 23 OZ. ) OF WATER.
Refasten the boiler cap ( 1 ) and press the
power button ( 2 ) ON. Wait about 8 minutes for
the SteamReady™ indicator ( 6 ) to turn on and
continue steam cleaning.
IMPORTANT: Do not overfill. Leave space for steam!
WARNING: If all steam pressure has not been released,
steam may escape from the boiler cap when opening,
use caution.
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TURNING THE MACHINE OFF
When you are done using your steam cleaner, press the power button OFF and unplug the unit.
STORING YOUR STEAM CLEANER
It is safe to leave water in the boiler when the steam cleaner is not in use.
If it is for an extended period of time (months), then it is best to flush out the remaining water.
To do so, follow the water removal instructions as outlined in the maintenance
of the boiler section on page 15.
CAUTION: This machine shall be stored indoors only.
TRAINING VIDEOS
AT DUPRAY.COM
USING THE ACCESSORIES
CONNECTOR
The connector is used to attach the rectangular or the triangular tool to the extension tubes or the steam hose.
TO INSERT THE CONNECTOR, align the arrow on the
connector and the arrow on the tool, and push together.
MAKE SURE the connector
is inserted all the way into the tool.
THEN, rotate the connector
180° as pictured above.
To remove, rotate the connector 180° so both arrows are aligned and pull the connector out.
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TRIANGULAR TOOL
The triangular tool is the best tool to disinfect. Use it with the microfiber cloth or the microfiber bonnet to insulate
steam and provide a higher steam temperature to disinfect. The microfiber cloth or microfiber bonnet will also
pick up dirt as you clean.Use the connector to attach the triangular tool to the steam hose or extension tubes.
The bristles are made of a so nylon to be delicate and safe on most surfaces. With steam these bristles quickly
lose their original shape. This is perfectly normal. You can continue to use the brushes until the bristles are worn out.
RECTANGULAR TOOL
The rectangular tool is used to clean floors, walls, and carpets. Use it with the
microfiber cloth or the rectangular tool microfiber bonnet to insulate steam and provide
a higher steam temperature to disinfect. The microfiber cloth or microfiber bonnet will also
pick up dirt as you clean. Use the connector to attach the rectangular tool to the extension tubes
or the steam hose. The bristles are made of a so nylon to be delicate and safe on most surfaces.
With steam these bristles quickly lose their original shape. This is perfectly normal. You can continue
to use the brushes until the bristles are worn out.
MICROFIBER CLOTH
The microfiber cloth is used to pick up dirt as you clean. It will also help insulate
the steam to reach a higher steam temperature.
Use it on the triangular tool, the rectangular tool or to wipe o dirt aer
you steam with the lance. Machine washable.
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IMPORTANT:
Always respect the surface that you are cleaning, adhere to the surface cleaning instructions.
Do a colour test on a hidden section before you begin cleaning.
FIRST, place the triangular tool
on the center of the microfiber cloth.
THEN, wrap the edges of the cloth around the tool
and secure it under the clips.
WELL DONE.
WELL DONE.
HOW TO INSTALL THE CLOTH ON THE TRIANGULAR TOOL
HOW TO INSTALL THE MICROFIBER CLOTH ON THE RECTANGULAR TOOL
FIRST, fold the edges of the
microfiber cloth.
THEN, place the rectangular tool on the center of the
microfiber cloth. Secure the microfiber cloth under the clips.
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TRIANGULAR TOOL MICROFIBER BONNET
The microfiber bonnet is used with the triangular tool to pick up dirt as you clean.
It will also insulate steam and provide a higher steam temperature to disinfect.
RECTANGULAR TOOL MICROFIBER BONNET
The microfiber bonnet is used with the rectangular tool to pick up dirt
as you clean. It will also insulate steam and provide a higher steam
temperature to disinfect.
WINDOW TOOL
Use the window tool to clean mirrors and windows. Attach the window tool
to the extension tubes or the steam hose. Use the foam side to scrub
the surface and the squeegee side to wipe of the dirt and condensation.
Wipe the corners of the surface with a microfiber cloth.
CAUTION:
During cold weather, warm up the windows
with the window tool from a 2”-4” distance and with
very little steam flow before starting the actual cleaning
( to prevent possible damage to the window ).
EXTENSION TUBES
Connect the steam hose to the extension tubes,
pressing the locking button lightly until the button snaps in.
You may connect any accessory to one or two extension tubes
to extend your reach.
LANCE
Use the lance alone to clean surfaces that are diicult to reach and prone to scratches,
for example stainless steel or enamel. Use it with the nylon brush ( least abrasive )
or the brass brush for additional scrubbing action. Always be careful when using
the brushes to prevent damage or scratching.
SMALL BRUSHES
SMALL NYLON BRUSH
The small nylon brush, because of its soness,
is ideal for cleaning grout, sink, or any surface
requiring light scrubbing action. The bristles are
made of a so nylon to be delicate and safe on
most surfaces. With steam these bristles quickly lose
their original shape. This is perfectly normal. You can
continue to use the brushes until the bristles are worn out.
IMPORTANT:
Always respect the surface that you are cleaning, adhere to the surface cleaning instructions
Do a colour test on a hidden section before you begin cleaning.
SMALL BRASS BRUSH
Tougher cleaning jobs might require the
use of the small brass brush. For surfaces
where dirt cannot be removed by the nylon
brush carefully, using the brass brush may
give better results.
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MAINTENANCE
CLEANING THE BOILER
To maintain your steam cleaner in good condition and to ensure constant performance, we recommend that
you periodically clean the boiler aer every 50 hours of use or less depending on water hardness.
1. Before cleaning the boiler, make sure that the boiler is at room temperature, that it has not been used
for at least 8 hours, and that the steam cleaner is disconnected from the power source.
2. Unscrew and remove the boiler cap ( 1 ). Turn the steam cleaner over and empty all the remaining water from the boiler.
3. Using the provided funnel, refill the boiler with equal parts of water and white vinegar ( for a maximum of 500ml or 17 oz )
and leave the boiler cap open. Let sit overnight.
4. Drain the boiler, and rinse thoroughly with clean water.
5. Refer to page 08 for instructions on how to turn refill and turn on the machine.
ATTENTION: It is not recommended that you use any other chemical to clean this product.
Doing so will automatically void the warranty.
O’RINGS
If the attachment connections dry up aer intensive use, put a small amount of lubricant (Vaseline) around the O-rings on the male attachment.
LIMITED WARRANTY
We guarantee Dupray products are free from manufacturer defects,
under normal use for a reasonable period of time as follows*:
* No warranty on accessories, hoses, or consumables. Warranty only covers original purchaser.
The warranty does not cover abuse or transport to our repair center.
Please refer to the following section for details.
• For a period of thirty-six (36) months following the purchase of the Product (the “Warranty period”), if the client has used the product under normal use and in strict
conformity with the instructions and/or manual of operations provided by Dupray and discovers any defects in material or workmanship and notifies Dupray in writing
there of during the Warranty period, Dupray shall use reasonable commercial eorts to repair or replace that portion of the product found by Dupray to be defective
in material or workmanship or refund the purchase price of the Product or replace the product or a portion of same.
• The Warranty excludes; accessories, consumables, shipping and handling costs.
• The warranty is void if:
• It is understood that certain parts of the equipment are not covered by the Dupray warranty due to the fact they require replacement aer multiple use.
Such parts include, but are not limited to, buttons, hoses, seals, etc. These parts will eventually require replacement at the client’s cost.
• Dupray makes no warranty or representation that the product complies with any local laws, rules or regulations and client shall be responsible
for obtaining all permits or authorizations required by any regulatory body for installation or use of the product.
• Dupray makes no other warranties or conditions and the warranty statement is in lieu of all other warranties, representations, promises, or conditions, express
or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Dupray expressly disclaims all warranties
and conditions not stated here of. Any implied warranties and conditions that may be imposed by law are limited in duration to the warranty period. Dupray’s liability
for warranty claims is limited to repair or replacement as set forth here of.
• The Client represents that it shall strictly comply with the operation instructions or manual provided by Dupray in relation with the product.
Failure to do so shall exonerate dupray from any warranty and liability what so ever.
• This warranty is to benefit the original purchaser of the product. The warranty is not transferable beyond the original purchaser.
A . The damages are as result of an accident, abuse, freeze, impact, alteration,
non authorized usage, a major force, or use of other electricity than that indicated
on the product.
B . The product was used with other substances besides water in the water chamber.
C . Repairs, modifications, or alterations were done by a person not authorized by Dupray.
D . The owner or user neglected to do routine maintenance required
and the damages or problems are directly related to such neglect.
It is the Client’s responsibility to keep equipment in proper condition
and to use exclusively Dupray cleaning products
as to not damage the internal components.
LIFETIME WARRANTY ON THE BOILER
3 YEARS LIMITED WARRANTY*
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PROBLEM POSSIBLE CAUSE REMEDY
No steam is released through the hose or
accessories.
A. Steam cleaner is not turned on.
B. Water tank is empty.
C. Unit is not plugged in.
D. Boiler is not fully heated.
A. Follow the “Filling with water” instructions
on page 7.
B. Put up to 700 ml (23 oz) of water into the
boiler.
C. Plug unit into outlet.
D. Wait for the SteamReady™ indicator (6)
to turn on.
Drops of water leak from the attachments. A. Unit is not fully heated.
B. Condensation was created from non-use.
C. O-rings need to be replaced.
A. Wait for the SteamReady™ indicator (6)
to turn on.
B. Let water run through system until
steam comes out.
C. Replace O-rings.
Dirty water is coming out. A. Scale may have built up. A. Follow maintenance instructions
on page 15.
Not enough steam pressure. A. The variable pressure control on the
steam cleaner may be set too low.
B. Scale may have built up.
A. Turn the variable pressure control wheel
until the desired pressure is reached.
B. Follow maintenance instructions
on page 15.
The steam is too wet. A. There is too much water inside the boiler. A. Let the steam come out until it is dry.
TROUBLESHOOTING
Do not operate the steam cleaner with a damaged cord, plug or if the steam cleaner has been dropped or damaged. To avoid risk of electric
shock, do not disassemble or attempt to repair the unit on your own. Return the unit to Dupray for examination, repair or replacement.
All service is to be performed by authorized professionals of Dupray service centers.
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