10
FAQs
DuPont™ Corian® Charging Unit
1-Year Limited Consumer Warranty
What is covered by this limited warranty:
This limited warranty applies to charging
devices originally installed into a DuPont
™
Corian® solid surface or installation after
December 15, 2015 in Australia by a DuPont™
authorized fabricator/installer or at least
equally experienced and qualied installer
(“the Device”).
This warranty is provided to the original
owner of the installed Device. Subject to the
conditions below, this warranty is transferable
to the next purchaser of your home providing
the new owner noties DuPont
™
of the transfer
to the new owner.
What DuPont
™
warrants the product will do:
DuPont
™
warrants that the Device will meet
or exceed DuPont™’s product specications
for a period of 1-year from the date of original
purchase.
What is not covered by this limited warranty:
This warranty is specic only to the Device,
and does not cover improper, incorrect or
defective installation. DuPont
™
designed and
tested the Device for use in DuPont™ Corian®
surface installations, and cannot guarantee its
compatibility with other surface installations.
This warranty does not cover the surface
installation into which the Device is installed.
(DuPont
™
offers a separate warranty for Corian®
surface installations, available at www.casf.
com.au).
The Device warranty does not apply to damage
caused by negligence, gross negligence, or the
willful misconduct of the owner, subsequent
owners, installer or anyone performing work
on the Device or the installation. This warranty
also does not apply to damage caused by
physical, chemical or other abuse, damage
from excessive heat, use in applications other
than as a charging device in a DuPont
™
Corian®
or comparable installation, vandalism or attack
by any party, or acts of nature. “Physical,
chemical or other abuse” includes any use of
the device that is unreasonable considering the
normal and expected use of such device in a
residential installation, and includes, but is not
limited to, damage from vandalism or exposure
to liquids. “Acts of nature” include, but are not
limited to, exposure to the outdoors, weather
effects and re.
This warranty is not available to you if the
basis of your claim is that after, or during
installation, you decided that you do not like
the technology.
This warranty does not cover wireless
charging products made by other suppliers or
manufacturers, nor does it cover installations
of DuPont
™
charging devices which are not
performed by DuPont
™
authorized fabricators/
installers or fabricators/installers of the same
or better quality and experience, as determined
solely by DuPont™. This warranty does not
cover DuPont™ charging devices unless they
have been installed in DuPont™ Corian® solid
surfaces and compatibility with the Device, as
determined solely by DuPont™.
Neither DuPont
™
nor Neosen will be
responsible for the cost of labor incurred in
replacing the charging device.
What remedy is available:
When all the conditions of this warranty are
met, DuPont
™
’s vendor for the charging device,
Neosen Energy, LLC (“Neosen”), will provide a
replacement charging device and replacement
instruction to the end customer on behalf of
DuPont™ free of charge. The determination
whether the charging device fails to meet
specications lies solely with Neosen and
DuPont™. In the event of a disagreement
between Neosen and DuPont™ on whether the