Duluth Forge FDLR18-1 User Manual

Page 1
US
MODEL
FDLR18-1
VENT-FREE GAS LOG
CHASSIS
OWNER’S OPERATION AND
INSTALLATION MANUAL
®
WARNING: If the information in this manual is not
followed exactly, a re or explosion may result causing property damage, personal injury or loss of life.
— Do not store or use gasoline or other ammable va-
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
Installation and service must be performed by a quali­ed installer, service agency or the gas supplier.
WARNING: This appliance is equipped for Natural and
Propane gas. Field conversion is not permitted other than between natural or propane gases.
Questions, problems, missing parts? Before returning to your retailer, call
our customer service department at 1-855-607-6557, 8:00 am - 4:30 pm EST,
Monday through Friday or email info@factorybuysdirect.com
Page 2
TABLE OF CONTENTS
Safety ........................................................ 3
Qualied Installing Agency ........................ 4
Specications ............................................ 5
Product Features ....................................... 5
Product Identication ................................. 5
Local Codes............................................... 6
Unpacking.................................................. 6
Water Vapor: A By-Product Of
Unvented Room Heaters ..................... 6
Air For Combustion and Ventilation ........... 7
Installation ................................................. 9
Operation ................................................. 19
Inspecting Burners................................... 23
Care And Maintenance ............................ 24
Troubleshooting ....................................... 25
Replacement Parts .................................. 29
Accessories ............................................. 29
Service Hints ........................................... 29
Technical Service..................................... 29
Parts ........................................................ 30
Warranty .................................................. 32
SAVE THIS BOOK
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This is an unvented gas-red heater. It uses air (oxygen) from the room in which it is installed. Provisions for ad­equate combustion and ventilation air must be provided.
Refer to Air For Combustion and Ventilation section on
page 7 of this manual.
WARNING: Improper installation, adjustment, al-
teration, service or maintenance can cause injury or property damage. Refer to this manual for correct in­stallation and operational procedures. For assistance or additional information consult a qualied installer, service agency or the gas supplier.
This appliance may be installed in an aftermarket,* per­manently located, manufactured (mobile) home, where not prohibited by local codes.
This appliance is only for use with propane or natural gas. Field conversion by any other means including the use of a kit is not permitted.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer.
PATENT INFORMATION
This product may be covered by one or more of the following United States patents:
8,915,239 8,851,065 8,764,436 8,757,202 8,757,139 8,752,541 8,568,136 8,545,216 8,517,718 8,516,878 8,506,290 8,465,277 8,317,511 8,297,968 8,281,781 8,241,034 8,235,708 8,152,515 8,011,920 7,967,006 7,967,007
2
7,654,820 7,730,765 7,677,236 7,607,426 7,434,447
www.factorybuysdirect.com
200234-01A
Page 3

SAFETY

IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, op­erate, or service this heater. Improper use of this heater can cause serious injury or death from burns, fire, explosion, electrical shock and carbon monoxide poisoning. Failure
to follow these instructions will
void the warranty.
Only a qualied installer, service agent, or local gas supplier may install and service this product.
WARNING: Keep the appli-
ance area clear and free from
combustible materials, gasoline, and other ammable vapors and liquids.
WARNING: This appliance can be used with propane or natural gas. It is shipped from the factory adjusted for use with propane.
DANGER: Carbon monoxide poisoning may lead to death!
CARBON MONOXIDE POISONING: Early
signs of carbon monoxide poisoning resemble the u, with headaches, dizziness or nausea. If you have these signs, the heater may not be working properly. Get fresh air at once! Have heater serviced. Some people are more af­fected by carbon monoxide than others. These include pregnant women, people with heart or lung disease or anemia, those under the inu­ence of alcohol and those at high altitudes.
NATURAL AND PROPANE/LP GAS: Natural
and Propane/LP gas are odorless. An odor­making agent is added to the gas. The odor helps you detect a gas leak. However, the odor added to the gas can fade. Gas may be present even though no odor exists.
WARNING: Any change to
this heater or its controls can
be dangerous.
WARNING: Do not allow fans
to blow directly into replace. Avoid any drafts that alter burner ame patterns.
WARNING: Do not use a
blower insert, heat exchange
insert or other accessory not
approved for use with this heater.
WARNING: Due to high tem-
peratures, the appliance should be located out of trafc and away from furniture and draperies.
WARNING: Do not place
clothing or other flammable material on or near the appli­ance. Never place any objects in the heater.
WARNING: The log set be-
comes very hot when running. Keep children and adults away from hot surfaces to avoid burns or clothing ignition. Fireplace
will remain hot for a time after
shutdown. Allow surfaces to cool before touching.
WARNING: Carefully super-
vise young children when they are in the room with the heater.
WARNING: You must operate
this log set with screen in place.
200234-01A
www.factorybuysdirect.com
3
Page 4
SAFETY
1. Do not place Propane/LP supply tank(s) inside any structure. Propane/LP supply tank(s) must be placed outdoors.
2. This heater shall not be installed in a bedroom or bathroom.
3. This heater needs fresh air ventilation to run properly. This heater has an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS shuts down the heater if not enough fresh air is available. See Air for Combustion and Ventilation, pages 7 and 8. If heater keeps shutting off, see Troubleshooting, page 25.
4. Keep all air openings in front and bottom of heater clear and free of debris. This will ensure enough air for proper combustion.
5. If heater shuts off, do not relight until you have provided fresh, outside air. If heater keeps shutting off, have it serviced.
6. Do not run heater:
• Where ammable liquids or vapors are
used or stored.
• Under dusty conditions.
7. Before using furniture polish, wax, carpet cleaner, or similar products, turn heater off. If heated, the vapors from these prod­ucts may create a white powder residue within burner box or on adjacent walls or furniture.
8. Do not use heater if any part has been under water. Immediately call a qualied service technician to inspect the room heater and to replace any part of the control system and any gas control which has been under water.
9. Turn off heater and let cool before servic­ing. Only a qualied service person should service and repair heater.
10. Operating heater above elevations of 4,500 feet could cause pilot outage.
11. To prevent performance problems, do not use propane/LP fuel tank of less than 100 lbs. capacity.
12. Do not use this heater as a wood-burning heater. Use only the logs provided with the heater.
13. Solid fuels should not be burned in replace in which a vent-free log set is installed. Do not use this heater to cook food or burn paper or other objects.
14. To prevent sooting, follow the instructions in Care and Maintenance (see page 24).
15. Do not add extra logs or ornaments such as pine cones, vermiculite, or rock wool. Using these added items can cause soot­ing. Do not add lava rock around base. Rock and debris could fall into the control area of heater. After servicing, always replace screen before operating heater.
16. This heater is designed to be smokeless. If logs ever appear to smoke, turn off heater and call a qualied service person.
Note: During initial operation, slight smok-
ing could occur due to log curing and the heater burning manufacturing residues.
17. If replace has glass doors, never operate this heater with glass doors closed. If you operate heater with doors closed, heat will build up inside replace and cause glass to burst. If replace opening has vents at the bottom, you must open the vents before operating log set. Always operate heater with glass doors fully open.
18. Do not use this heater if any log is broken. Do not operate heater if a log is chipped (dime-size or larger).

QUALIFIED INSTALLING AGENCY

Only a qualied agency should install and replace gas piping, gas utilization equipment or accessories, and repair and equipment ser­vicing. The term “qualied agency” means any individual, rm, corporation, or company that either in person or through a representative is engaged in and is responsible for:
4
www.factorybuysdirect.com
a) Installing, testing, or replacing gas piping
or
b) Connecting, installing, testing, repairing,
or servicing equipment; that is experienced in such work; that is familiar with all precau­tions required; and that has complied with all the requirement of the authority having jurisdiction.
200234-01A
Page 5

SPECIFICATIONS

Model FDLR18-1
Ignition Electronic Piezo Ignitor
Gas Type Natural Gas Propane Gas
Maximum Input Rating
Minimum Input Rating
Manifold Pressure 4" W.C. 9" W.C.
Inlet Gas Pressure*
(inches of water)
*For purposes of input adjustment

PRODUCT FEATURES

This log set has been tested and approved to ANSI Z21.11.2 standard for Unvented Heat­ers and can be operated with the ue damper closed. State and local codes in some areas prohibit the use of vent-free heaters.
SAFETY PILOT
This heater has a pilot with an Oxygen Deple­tion Sensing (ODS) safety shutoff system. The ODS/pilot shuts off the heater if there is not enough fresh air.
PIEZO IGNITION SYSTEM
This heater is equipped with an electronic piezo control system. This system requires AAA batteries (provided).
30,000 Btu/Hr 30,000 Btu/Hr
16,000 Btu/Hr 27,000 Btu/Hr
Max. 9" Max. 14"
Min. 5" Min. 11"
THERMOSTAT HEAT CONTROL
The control automatically cycles the burner on and off to maintain a desired room temperature.
2 GAS OPTIONS AVAILABLE
Your heater is equipped to operate on either Propane/LP or Natural gas. The heater is shipped from the factory ready for connect­ing to Propane/LP. The heater can easily be changed to Natural gas by having your quali­ed installer follow the instructions on page 13 and the markings on the heater.
Ignitor Button
200234-01A

PRODUCT IDENTIFICATION

Pilot
Figure 1 - Vent-Free Log Chassis
www.factorybuysdirect.com
Burner
Control Knob
5
Page 6

LOCAL CODES

Install and use heater with care. Follow all local codes. In the absence of local codes, use the latest edition of The National Fuel Gas Code, ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
1 Batterymarch Park
Quincy, MA 02269-9101
This heater is designed for vent-free op­eration. State and local codes in some areas prohibit the use of vent-free heaters.

UNPACKING

1. Remove logs and burner base assembly from carton.
Note: Do not pick up burner base as-
sembly by burners as this could damage heater. Always handle base assembly by grate.
WATER VAPOR: A BY-PRODUCT OF
UNVENTED ROOM HEATERS
Water vapor is a by-product of gas combus­tion. An unvented room heater produces ap­proximately one (1) ounce (30 mL) of water for every 1,000 BTUs (0.3 KWs) of gas input per hour. Unvented room heaters are recom­mended as supplemental heat (a room) rather than a primary heat source (an entire house). In most supplemental heat applications, the water vapor does not create a problem. In most applications, the water vapor enhances the low humidity atmosphere experienced during cold weather.
State of Massachusetts: The installation must be made by a licensed plumber or gas tter in the Commonwealth of Mas­sachusetts.
Sellers of unvented propane or natural gas-red supplemental room heaters shall provide to each purchaser a copy of 527 CMR 30 upon sale of the unit.
In the State of Massachusetts the gas cock must be a T-handle type. The State of Massachusetts requires that a exible appliance connector cannot exceed three feet in length.
2. Remove all protective packaging applied to logs and heater for shipment.
3. Check all items for any shipping damage. If damaged, promptly inform dealer where you purchased the heater.
The following steps will help ensure that water vapor does not become a problem.
1. Be sure the heater is sized properly for the application, including ample combustion air and circulation air.
2. If high humidity is experienced, a dehu­midier may be used to help lower the water vapor content of the air.
3. Do not use an unvented room heater as the primary heat source.
6
www.factorybuysdirect.com
200234-01A
Page 7

AIR FOR COMBUSTION AND VENTILATION

WARNING: This heater shall
not be installed in a conned space or unusually tight construction unless provisions are provided for adequate combustion and ventilation air. Read the following instructions to insure proper fresh air for this and other fuel-burning appliances in your home.
Today’s homes are built more energy efcient than ever. New materials, increased insulation and new construction methods help reduce heat loss in homes. Home owners weather strip and caulk around windows and doors to keep the cold air out and the warm air in. During heating months, home owners want their homes as airtight as possible. While it is good to make your home energy efcient, your home needs to breathe. Fresh air must enter your home. All fuel-burning ap­pliances need fresh air for proper combustion and ventilation. Exhaust fans, replaces, clothes dryers and fuel burning appliances draw air from the house to operate. You must provide adequate fresh air for these appliances. This will insure proper venting of vented fuel-burning appliances.
WARNING: This heater shall
not be installed in a room or space unless the required vol­ume of indoor combustion air is provided by the method de­scribed in the National Fuel Gas
Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code, or
applicable local codes.
WARNING: If the area in which
the heater may be operated is smaller than that dened as an unconned space or if the building is of unusually tight construction, provide adequate combustion and ventilation air by one of the methods described
in the National Fuel Gas Code, ANSI Z223.1/NFPA 54, the In­ternational Fuel Gas Code, or
applicable local codes.
200234-01A
www.factorybuysdirect.com
7
Page 8
AIR FOR COMBUSTION AND VENTILATION
Ventilation
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining unconned space. When ventilating to an adjoining unconned space, you must provide two permanent openings: one within 12" of the ceiling and one within 12" of the oor on the wall connecting the two spaces (see options 1 and 2, Figure 2). You can also remove door into adjoining room (see option 3, Figure 2). Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and Ventilation for required size of ventilation
grills or ducts.
12"
Grills Into
Adjoining
Room,
Option 1
Or
Remove Door into Adjoining
Room, Option
3
Ventilation Grills
Into Adjoining Room,
Option 2
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation grills or ducts. You must provide two perma­nent openings: one within 12" of the ceiling and one within 12" of the oor. Connect these items directly to the outdoors or spaces open to the outdoors. These spaces include attics and crawl spaces. Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation for required size
of ventilation grills or ducts. IMPORTANT: Do not provide openings
for inlet or outlet air into attic if attic has a thermostat-controlled power vent. Heated air entering the attic will activate the power vent. Rework worksheet, adding the space of the adjoining unconned space. The combined spaces must have enough fresh air to supply all appliances in both spaces.
Ventilated Attic
To Attic
Outlet Air
Outlet Air
12"
Figure 2 - Ventilation Air from Inside
Building
8
www.factorybuysdirect.com
To
Crawl
Inlet Air
Inlet Air
Ventilated
Crawl Space
Space
Figure 3 - Ventilation Air from Outdoors
200234-01A
Page 9

INSTALLATION

NOTICE: This heater is intended
for use as supplemental heat. Use this heater along with your primary heating system. Do not install this heater as your pri­mary heat source. If you have a central heating system, you may run system’s circulating blower while using heater. This will help circulate the heat throughout the house. In the event of a power outage, you can use this heater as your primary heat source.
WARNING: A qualied ser-
vice person must install heater. Follow all local codes.
WARNING: Before installing in a solid fuel burning replace, the chimney ue and rebox must be cleaned of soot, creo­sote, ashes and loose paint by a qualified chimney cleaner. Creosote will ignite if highly heated. A dirty chimney ue may create and distribute soot within the house. Inspect chimney ue and rebox for damage. If dam­aged, repair ue before operat­ing heater.
WARNING: Seal any fresh
air vents or ash clean-out doors located on oor or wall of re­place. If not, drafting may cause pilot outage or sooting. Use a heat-resistant sealant. Do not seal chimney ue damper.
WARNING: Never install the
heater
• in a bedroom or bathroom
• in a recreational vehicle
• where curtains, furniture, cloth-
ing, or other ammable objects are less than 36" from the front, 42" from top, or 16" from sides of the heater.
• in high trafc areas
• in windy or drafty areas
CAUTION: This heater cre-
ates warm air currents. These currents move heat to wall sur­faces next to heater. Installing heater next to vinyl or cloth wall coverings or operating heater where impurities (such as to­bacco smoke, aromatic candles, cleaning uids, oil or kerosene lamps, etc.) in the air exist, may discolor walls or cause odors.
NOTICE: State or local codes
may only allow operation of this appliance in a vented congura­tion. Check your state or local codes.
WARNING: This appliance is designed for installation in only a solid-fuel burning masonry or UL 127 factory-built replace or in a listed ventless rebox enclo­sure. Exception: DO NOT install this appliance in a factory-built replace that includes instruc­tions stating it has not been tested or should not be used with unvented gas logs.
200234-01A
www.factorybuysdirect.com
9
Page 10
INSTALLATION
IMPORTANT: Vent-free heaters add moisture to the air. Although this is benecial, installing heater in rooms without enough ventilation air may cause mildew to form too much moisture. See Air for Combustion and Ventilation, pages 7 and 8.
Before beginning assembly or operation of the product, make sure all parts are present. If any part is missing or damaged, do not attempt to assemble, install or operate the product. Con­tact customer service for replacement parts.
Before installing heater, make sure you have the items listed below:
• Hardware package (provided with heater)
• Electric drill with 3/16" drill bit
• Phillips screwdriver
CHECK GAS TYPE
Be sure your gas supply is right for your heat­er. Otherwise, call dealer where you bought the heater for proper type heater.
CLEARANCES TO
COMBUSTIBLES
WARNING: Maintain the
minimum clearances. If possible, provide greater clearances from oor, ceiling, and adjoining wall. Measure from outermost point of heater.
Minimum Fireplace Clearance To
Combustible Materials
Side Wall 16", Ceiling 42", Front 36"
LOG SIZING REQUIREMENTS
Minimum Firebox Size
18" Log Set: Height 20", Depth 13",
Front Width 29", Rear Width 22"
Minimum Clearances For Side
Combustible Material, Side Wall
and Ceiling
A. Clearance from the side of the replace
cabinet to any combustible material and wall should follow diagram in Figure 4.
B. Clearance from the top of the replace
opening to the ceiling must not be less than 42".
*
*Minimum 16" from Side Wall
Figure 4 - Minimum Clearance for
Combustible to Wall
Minimum Noncombustible Material
Clearances
If Not Using Mantel
Note: If using a mantel, proceed to If Using Mantel. If not using a mantel, follow the infor­mation below.
You must have noncombustible material(s) above the replace opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2" thick. With sheet metal, you must have noncombustible material be­hind it. Noncombustible material must extend at least 12" up (for all models). See Figure 5 for minimum clearances.
Requirements for Safe Installation
(A) 12" or more: Noncombustible
material OK.
(A) Between 8" and 12":
Install replace hood accessory.
(A) Less than 8": Noncombustible
material must be extended to at least 8".
See Between 8" and 12", above. If you
cannot extend material, you must operate
heater with ue damper open.
Noncombustible Material Distance
Figure 5 - Heat Resistant Material (Slate,
Marble, Tile, etc.) Above Fireplace
10
www.factorybuysdirect.com
200234-01A
Page 11
INSTALLATION
Mantel Shelf
Underside
Mantel Shelf
If Using Mantel
You must have noncombustible material(s) above the replace opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2" thick. With sheet metal, you must have noncombustible material be­hind it. Noncombustible material must extend
MANTEL CLEARANCES
In addition to meeting noncombustible mate­rial clearances, you must also meet required clearances between replace opening and mantel shelf. If you do not meet the clearances listed below, you will need a hood.
Determining Minimum Mantel
Clearance
If you meet minimum clearance between mantel shelf and top of replace opening, a hood is not required (see Figure 6).
Determining Minimum Mantel
Clearance When Using a Hood
If minimum clearances in Figure 6 are not met, you must have a hood. When using a hood there are still certain minimum mantel clear­ances required. Follow minimum clearances shown in Figure 7, when using hood.
NOTICE: Surface temperatures of adjacent walls and mantels be­come hot during operation. Walls and mantels above the rebox may become hot to the touch. If installed properly, these tem­peratures meet the requirement of the national product standard.
Follow all minimum clearances
shown in this manual.
NOTICE: If your installation does not meet the minimum clear­ances shown, you must do one
of the following:
• operate the logs only with the ue damper open
• raise the mantel to an accept­able height
• move the mantel
at least 8" up. If noncombustible material is less than 12", you must install the replace hood accessory. Even if noncombustible material is more than 12", you may need the hood accessory to deect heat away from your mantel shelf. See Figures 5, 6 and 7, for minimum clearances.
10"
Minimum Noncombustible Material
8" 6"
1
2
/2"
(A)
8" 14" 16" 20"
8"
12" 18" 20" 22" 24" 24" Log Set
Minimum Noncombustible Material Height
Distances to Underside of Mantel
Underside of Mantel Shelf
All minimum distances are in inches
18" Log Set
Top of Fireplace Opening
Figure 6 - Minimum Mantel Clearances
Without Using Hood
12"
10"
Minimum Noncombustible Material
8"
6"
2½"
Hood
8"
12" 15" 18" 20"
Min.
Distances to Underside of Mantel
of Mantel Shelf
Top of Fireplace Opening
Figure 7 - Minimum Mantel Clearances
When Using Hood
200234-01A
www.factorybuysdirect.com
11
Page 12
INSTALLATION
Combustible
FLOOR CLEARANCES
A. If installing appliance on the oor level,
you must maintain the minimum distance of 14" to combustibles (see Figure 8).
Combustible
14" Min.
Figure 8 - Minimum Fireplace Clearances
If Installed at Floor Level
Material
Noncombustible Material
INSTALLING HEATER BASE ASSEMBLY
WARNING: You must secure
this heater to replace oor. If not, heater will move when you adjust controls. Moving heater may cause a gas leak.
WARNING: If installing in a sunken replace, special care is needed. You must raise the replace oor to allow access to heater control panel. This will in­sure adequate air ow and guard against sooting and controls being damaged. Raise replace oor with noncombustible mate­rial. Make sure material is secure.
CAUTION: Do not pick up heater base assembly by burners. This could damage heater. Only handle base assembly by grates.
IMPORTANT: Make sure the heater burners are level. If heater is not level, heater will not work properly.
B. If combustible materials are less than 14"
to the replace, you must install appliance at least 5" above the combustible ooring (see Figure 9).
Hearth
Material 5" Min.
Figure 9 - Minimum Fireplace Clearances
Above Combustible Flooring
Installation Items Needed
• hardware package (provided with heater)
• electric drill with 3/16" masonry drill bit
1. Position heater base assembly in re­place. Center base assembly left to right and front to back inside replace.
2. Mark screw locations through holes in mounting brackets (see Figure 10). If installing in a brick-bottom replace, mark screw locations in mortar joint of bricks.
3. Remove heater base from replace.
4. Drill holes at marked locations using 3/16" drill bit.
5. Attach base assembly to replace oor using two masonry screws provided in hardware package (see Figure 10).
6. Connect to gas supply. See Connecting To Gas Supply, page 15.
Masonry Screw
Figure 10 - Attaching Heater Base to
12
www.factorybuysdirect.com
Fireplace Floor
200234-01A
Page 13
INSTALLATION
GAS SELECTION
This appliance is factory preset for propane/LP gas. No changes are required for connecting to propane/LP.
Only a qualied installer or service technician can perform gas selec­tion and connecting to gas supply.
CAUTION: Two gas line in-
stallations at the same time are
prohibited.
CAUTION: To avoid gas leak-
age for the gas not being used at the inlet of regulator, a qualied installer or service technician must use supplied cap.
You will notice a color coded
plunger on the inside of the regu­lator. This is normal. When the in­let connection tting is inserted and tightened, this plunger will be pushed back by the tting making all of the adjustments for the gas being supplied. DO NOT REMOVE THE PLUNGER. The regulator will not work.
Blue Propane/ LP Gas Plunger Underneath Dust Cover
Yellow Natural Gas Plunger Underneath Metal Cap
Figure 12 - Gas Regulator
Insert Gas Fitting for Propane/LP Gas
FOR PROPANE/LP GAS
INSTALLATION: BLUE
1. Remove blue dust cover.
Blue Dust
Cover
Insert Gas Fitting for Natural Gas
The inlet regulator is color coded for identication of the correct gas type. Blue is for propane (LP gas) and yellow is for natural gas.
Fitting supplied with the product located in
the hardware bag. Fitting part number:
200234-01A
160960-02 (straight)
160960-03 (elbow)
Figure 11 - Supplied Fitting
www.factorybuysdirect.com
DO NOT REMOVE
Blue Propane/LP Plunger
Install Gas Fitting Here
13
Page 14
INSTALLATION
2. Apply thread sealant to the threads on the connection tting. While pushing in, rotate the tting clockwise until the threads engage the regulator. After the tting has been hand tightened into the regulator use a wrench to complete tightening of the tting. Install additional tting to connect to the house supply.
FOR NATURAL GAS (NG) INSTALLATION: YELLOW
1. Remove the blue dust cover from the regulator.
2. Remove the metal cap installed over the NG regulator inlet.
Metal
Cap
3. Install metal cap over LP/Propane regulator inlet. This will keep debris out of regulator.
Metal Cap
DO NOT REMOVE
Yellow Natural Gas Plunger
Install Gas Fitting Here
Use only the cap supplied on the regulator. Do not use an off the shelf pipe plug. This can damage the plunger. The supplied regula­tor cap is designed so it will not engage the unused gas type.
4. Apply thread sealant to the threads on the connection tting. While pushing in, rotate the tting clockwise until the threads engage the regulator. After the tting has been hand tightened into the regulator use a wrench to complete tightening of the tting. Install additional tting to connect to the house supply.
DO NOT use an off the shelf 3/8" NPT pipe plug. This will damage the plungers located inside the regulator.
DO NOT try to remove the plung­ers from inside the regulator. The plunger will be pushed back as the tting is installed.
Make sure the type of gas being used is correct. Check to make sure the connection tting is in the correct inlet on the regula­tor. Refer to Connecting to Gas Supply, page 15.
If you are using natural gas and the pilot will not light, see Troubleshooting, page 25.
14
www.factorybuysdirect.com
200234-01A
Page 15
INSTALLATION
CONNECTING TO GAS SUPPLY
WARNING: A qualied ser-
vice technician must connect heater to gas supply. Follow all local codes.
WARNING: This appliance requires a 3/8" NPT (National Pipe Thread) inlet connection to the pressure regulator.
WARNING: For natural gas, Never connect heater to private (non-utility) gas wells. This gas is commonly known as wellhead gas.
CAUTION: For propane/LP gas, never connect heater direct­ly to the gas supply. This heater requires an external regulator (not supplied). Install the external regulator between the heater and propane/LP supply. Gas supplier provides external regulator for natural gas. The installer pro­vides the external regulator for propane/LP gas.
WARNING: Do not over­tighten gas connections.
CAUTION: Use only new,
black iron or steel pipe. Inter­nally tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of 1/2" diameter or greater to allow proper gas volume to heater. If pipe is too small, undue loss of pressure will occur.
CAUTION: For natural gas,
check your gas line pressure before connecting heater to gas line. Gas line pressure must be no greater than 9" WC. If gas line pressure is higher, heater regula­tor damage could occur.
CAUTION: Avoid damage to
regulator. Hold gas regulator with wrench when connecting into gas piping and/or ttings.
CAUTION: Use pipe joint
sealant that is resistant to gas (Propane/LP or Natural Gas).
Before installing heater, make sure you have the items listed below:
• external regulator for propane/LP unit only (supplied by installer)
• piping (check local codes)
• sealant (resistant to natural gas and pro­pane/LP gas)
• equipment shutoff valve*
• test gauge connection*
• sediment trap
• tee joint
• pipe wrench
• exible gas hose (check local codes)
* A CSA design-certied equipment shutoff valve with 1/8" NPT tap is an acceptable al­ternative to test gauge connection. Purchase the optional CSA design certied equipment shutoff valve from your dealer.
200234-01A
www.factorybuysdirect.com
15
Page 16
INSTALLATION
Typical Inlet Pipe Diameters
Use 3/8" black iron pipe or greater. Installa­tion must include an equipment shutoff valve, union, and plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge hook up. NPT tap must be upstream from heater (see Figure 14).
IMPORTANT: Install an equipment shutoff valve in an accessible location. The equip­ment shutoff valve is for turning on or shutting off the gas to the appliance.
For propane/LP installations, apply pipe joint sealant lightly to male threads. This will prevent excess sealant from going into pipe. Excess sealant in pipe could result in clogged heater valves.
The installer must supply an external regula­tor. The external regulator will reduce incom­ing gas pressure. You must reduce incoming gas pressure to between 11" WC and 14" WC. If you do not reduce incoming gas pressure, heater regulator damage could occur. Install external regulator with the vent pointing down as shown in Figure 15. Pointing the vent down protects it from freezing rain or sleet.
Ground Joint Union
Tee Joint
Reducer
Test Gauge Connection*
Bushing to 1/8" NPT
1/8" NPT Plug Tap
Tee Joint
Sediment
Trap
Pipe Nipple
3" Minimum
Gap
Install sediment trap in supply line as shown in Figure 14. Place sediment trap where it is within reach for cleaning. Place sediment trap where trapped matter is not likely to freeze. A sediment trap traps moisture and contami­nants. This keeps them from going into heater controls. If sediment trap is not installed or is installed wrong, heater may not run properly.
WARNING: Test all gas piping
and connections for leaks after installing or servicing. Correct all leaks at once (see page 17).
Heater Gas Regulator
Fitting
Flexible Gas Hose (if allowed by local codes)
Figure 13 - Attaching Flexible Gas Hose
to Heater Gas Regulator (may vary from
3/8" NPT
Pipe Nipple
Equipment Shutoff Valve
Natural Gas
From Gas Meter (5" W.C.** to 9" W.C. Pressure)
Propane/LP
From External Regulator (11" W.C.** to 14" W.C. Pressure)
illustration)
Propane/LP Supply Tank
External Regulator with Vent Pointing Down
LP
INLET GAS PRESSURE MAX 1/2 PSIG (3.5 KPA) Gas esté Gas Inlet
NG
* Purchase the optional CSA design-certied equipment
Figure 14 - Gas Connection
shutoff valve from your dealer.
16
www.factorybuysdirect.com
Figure 15 - External Regulator
with Vent Pointing Down
200234-01A
Page 17
INSTALLATION
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping
and connections, internal and
external to unit, for leaks after installing or servicing. Correct all leaks at once.
PRESSURE TESTING GAS SUPPLY PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)
1. Disconnect heater with its appliance main gas valve (control valve) and equipment shutoff valve from gas supply piping sys­tem. Pressures in excess of 1/2 PSIG will damage heater regulator.
2. Cap off open end of gas pipe where equip­ment shutoff valve was connected.
3. Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Fig­ure 16).
2. Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.
3. Check all joints from gas meter to equip­ment shutoff valve for natural gas or propane/LP supply to equipment shutoff valve for propane/LP (see Figure 17 or
18). Apply a noncorrosive leak detection uid to all joints. Bubbles forming show a leak.
4. Correct all leaks at once.
Equipment Shutoff Valve
Open
WARNING: Never use an open ame to check for a leak. Apply a noncorrosive leak detection uid to all joints. If bubbles form, there is a leak. Correct all leaks at once.
valve located on or near gas meter for natural gas or using compressed air.
4. Check all joints of gas supply piping sys­tem. Apply noncorrosive leak detection uid to all joints. If bubbles form, there may be a leak.
5. Correct all leaks at once.
6. Reconnect heater and equipment shutoff valve to gas supply. Check reconnected ttings for leaks.
Propane/LP Supply Tank
External Regulator
Figure 17 - Checking Gas Joints for
Gas Meter
Equipment Shutoff Valve
Control Valve Location
Propane/LP Gas
Closed
Figure 16 - Equipment Shutoff Valve
200234-01A
www.factorybuysdirect.com
Equipment Shutoff Valve
Figure 18 - Checking Gas Joints for
Natural Gas
Control Valve Location
17
Page 18
INSTALLATION
PRESSURE TESTING HEATER GAS CONNECTIONS
1. Open equipment shutoff valve (see Figure 16, page 17).
2. Open main gas valve located on or near gas meter for natural gas or open pro­pane/LP supply tank valve.
3. Make sure control knob of heater is in the OFF position.
4. Check all joints from equipment shutoff valve to control valve (see Figure 17 or
18, page 17). Apply a noncorrosive leak detection uid to all joints. Bubbles form­ing show a leak.
5. Correct all leaks at once.
6. Light heater (see Lighting Instructions on page 19). Check all other internal joints for leaks.
7. Turn off heater (see To Turn Off Gas Ap- pliance, page 20).
INSTALLING LOGS
See Log Assembly Instructions included with your log set for proper log installation.
INSTALLING BATTERIES
CAUTION: Do not mix old and
new batteries. Do not mix alka­line, standard (carbon - zinc), or rechargeable (nickel - cadmium)
AAA
Battery
Positive
UP
batteries. Do not dispose of batteries in re, batteries may explode or leak.
• Batteries are included.
• Remove batteries when depleted.
• Install/replace the batteries according to the type and quantity stated in table below.
• Do not mix old and new batteries. New bat­teries should be the same brand for best results.
• Be sure to observe proper polarity (+/-) when installing or replacing the batteries. Damage due to improper battery installation may void the warranty on the product.
• For remote control systems, maximize bat­tery life by turning off the receiver when it is not in use.
• For long periods of non-operation, remove batteries from all components for safety.
Component Type of Battery Qty.
Ignitor AAA 1
Remote Control AAA 2 or 3*
Remote Receiver AA 4
*Note: Quantity depends on model of remote
control.
Ignitor
Unscrew ignitor cap and install a AAA battery with the + pointing out. Replace cap.
18
www.factorybuysdirect.com
Figure 19 - Installing Battery in Ignitor
Receiver and Remote Control
Batteries are required in both the Remote Control (Transmitter) (2 AAA size) and Re­ceiver (4 AA size) (see Figure 18).
Note: Be sure batteries are placed correctly. Reversing the batteries can cause damage to the receiver and remote. Replace all batteries on a yearly basis or sooner.
Position the slide switch on the front of the receiver box in the ON position before install­ing batteries. Once the batteries are installed you will hear a single beep which indicates the batteries are charged. If you do not hear a beep, replace with new batteries.
AA
AA
AA
AA
LEARN
Receiver
OFF
REMOTE
ON
AAA
AAA
Remote Control (Transmitter)
Figure 20 - Installing Batteries in Remote
Control and Receiver
200234-01A
Page 19

OPERATION

FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not fol-
low these instructions exactly, a
re or explosion may result caus­ing property damage, personal injury or loss of life.
A. This appliance has a pilot which must
be lighted by hand. When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to smell next to the oor because some gas is heavier than air and will settle on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
LIGHTING INSTRUCTIONS
WARNING: You must oper-
ate this log set with the screen in place. Make sure screen is installed before running heater.
NOTICE: During initial operation of new heater, burning logs will give off a paper-burning smell. Orange ame will also be pres­ent. Open damper or window to vent smell. This will only last a few hours.
1. STOP! Read the safety information above.
2. Make sure equipment shutoff valve is fully
open.
3. Push in control knob slightly and turn
clockwise to the OFF position.
4. Wait ve (5) minutes to clear out any gas.
Then smell for gas around heater and near the oor. If you smell gas, STOP! Follow "B" in the safety information above. If you do not smell gas, go to the next step.
5. Push in control knob slightly and turn coun-
terclockwise to the PILOT position. Press in control knob for ve (5) seconds.
200234-01A
www.factorybuysdirect.com
not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools. If the knob will not push in or turn by hand, don’t try to repair it, call a qualied service technician. Force or attempted repair may result in a re or explosion.
D. Do not use this appliance if any part
has been under water. Immediately call a qualied service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.
Note: The rst time that the heater is oper-
ated after connecting the gas supply, the control knob should be pressed for about thirty (30) seconds. This will allow air to bleed from the gas system. If pilot does not stay lit, refer to Troubleshooting, pages 25
though 28. Also contact a qualied service
technician or gas supplier for repairs. Until repairs are made, light pilot with match.
• If control knob does not pop up when released, contact a qualified service technician or gas supplier for repairs.
6. With control knob pressed in, push down and release ignitor button. This will light pilot. The pilot is attached to the rear of the burner. If needed, keep pressing ignitor button until pilot lights.
Note: If pilot does not stay lit, refer to Troubleshooting, pages 25 though 28.
Also contact a qualied service technician
or gas supplier for repairs. Until repairs are made, light pilot with match. To light pilot with match, see Manual Lighting Procedure,
page 20.
7. Keep control knob pressed in for 30 sec­onds after lighting pilot. After 30 seconds, release control knob.
Note: If pilot goes out, repeat steps 3
through 7. This heater has a safety inter­lock system. Wait one (1) minute before lighting pilot again.
19
Page 20
OPERATION
8. Be sure the slide switch on the front of the receiver box is in the ON position.
9. Turn control knob counterclockwise to the ON position. The main burner should light.
Note: If burner does not light, push the
slide switch on the receiver box to the OFF position, then back to the ON position.
Note: Please wait one minute after shut-
ting off heater to allow the control valve to reset before starting again.
10. Make sure heater screen is in place before operating heater.
Ignitor Button
Control Knob
Figure 21 - Ignitor Button and Control
Knob Locations
11. If heater will not operate, follow the instruc­tions To Turn Off Gas To Appliance, and call your service technical or gas supplier.
CAUTION: Do not try to ad-
just heating levels by using the equipment shutoff valve.
WARNING: If input gas type is NG, make sure NG pilot burner ignites. If input gas type is LP, make sure LP pilot burner ignites.
Natural Gas Burner
Pilot Air Inlet Hole
(Back of pilot shown for clarity)
Ignitor Electrode
Pilot Air Inlet Hole
Figure 22 - Pilot
Thermocouple
Propane/LP Gas Burner
TO TURN OFF GAS TO APPLIANCE
Turn control knob clockwise to the OFF position.
The thermostatic control used on this model differs from standard thermostats. Standard thermostats simply turn the burner on and off. The thermostat used on this heater senses the room temperature. At times the room may ex­ceed the set temperature. If so, the burner will shut off. The burner will cycle back on when
Shutting Off Heater
THERMOSTATIC CONTROL OPERATION
MANUAL LIGHTING PROCEDURE
1. Follow steps 1 through 7 under Lighting Instructions, page 19.
2. With control knob in PILOT position, strike match, and hold near pilot. Press in control knob; pilot should light.
20
www.factorybuysdirect.com
Shutting Off Burner Only (pilot
stays lit )
Turn control knob clockwise to the PILOT position.
room temperature drops below the set tem­perature. The control knob can be set to any comfort level between HIGH (5) and LOW (1).
Note: The thermostat sensing bulb measures the temperature depending on housing con­struction.
3. Keep control knob pressed in for 30 sec­onds after lighting pilot. After 30 seconds, release control knob.
4. Make sure the heater screen is in place before operating heater.
200234-01A
Page 21
OPERATION
REMOTE CONTROL SYSTEM
Programming the Remote and Receiver
The remote and receiver must be “learned” to one another.
To prepare the receiver box for learning, use a pen or small screwdriver to gently press and hold the learn button until you hear 3 series of beeps.
1. Place the slide switch on the receiver in the remote position (see Figure 24).
2. Turn control knob on the heater to the ON position.
3. Use a pen or small screwdriver to gently press and hold the recessed LEARN button on the face of the receiver for 2-3 seconds. You will hear a beep.
4. Press the ON button on the remote control to light the burner (see Figure 24). You will hear a series of beeps. This will also "learn", or program, the remote and the receiver.
Note: Remote must be at least 5 feet
away from the receiver during the learning process.
Note: If the remote control is lost or dam-
aged, the slide switch on the receiver can be used to operate the heater.
Note: When batteries are replaced the
learning process above must be repeated.
Learn Button
LEARN
REMOTE OFF
ON
ON - Operates unit to on position, manually
Key Settings
operated solenoid ON. OFF - Operates unit to off position, manually
operated solenoid OFF. MODE - Changes unit from manual mode to
thermo mode. SET - Sets temperature in thermo mode.
TEMP
Figure 24 - Remote Control
LCD Liquid Crystal Display
1. DISPLAY Indicates CURRENT room
temperature.
2. °F or °C Indicates degrees Fahrenheit or
Celsius.
3. FLAME Indicates burner/valve in operation.
4. ROOM Indicates remote is in THERMO
operation.
5. TEMP Appears during manual operation.
6. SET Appears during time the of setting
the desired temperature in the thermo operation.
Slide Switch
Figure 23 - Receiver
Remote Control Operation
This appliance must not be used with glass doors in the closed position. This can lead to pilot outages and severe sooting outside the replace.
The transmitter operates on 2 AAA batteries.
200234-01A
www.factorybuysdirect.com
1
2
3
4
ROOM SET TEMP
5
6
Figure 25 - Remote Control Display
21
Page 22
OPERATION
TEMP
The factory setting for temperature is °F. To
Setting°F/°C Scale
change this setting to °C, press the ON key and the OFF key on the remote control at the same time (see Figure 24, page 21). This will change from °F to °C. Follow this same pro­cedure to change from °C back to °F.
Manual Function
To operate the system in the manual “MODE” do the following.
ON OPERATION
Press the ON key and the appliance ame will come on. During this time the LCD screen will show ON (see Figure 26).
After 3 seconds the LCD screen will default to display room temperature and the word TEMP will show (see Figure 23). The ame icon will appear on LCD screen in manual on mode.
TEMP
Figure 26 - Manual Mode in ON Operation
OFF OPERATION
Press the OFF key and the appliance ame will shut off. During this time the LCD screen will show OF (see Figure 27).
After 3 seconds the LCD screen will default to display room temperature and the word TEMP will show (see Figure 27).
TEMP
Figure 27 - Manual Mode in OFF Operation
THERMOSTAT FUNCTION
Setting Desired Room Temperature
The remote control system can control the thermostat when the transmitter is in the THERMO mode. The word ROOM must be displayed on the screen.
To set the THERMO MODE and desired room temperature:
1. Press the MODE key until the LCD screen shows the word ROOM. The remote is now in the thermostatic mode.
22
www.factorybuysdirect.com
2. Press and hold the SET key until the de­sired set temperature is reached. The LCD screen set numbers will increase from 45° to 99° and then restart over at 45°.
3. Release the SET key. The LCD screen will display the set temperature for 3 sec­onds, then ash the set temperature for 3 seconds, then LCD screen will default to display the room temperature.
To Change The Set Temperature
1. Press and hold the SET key until the desired set temperature is reached. The LCD screen set numbers will increase from 45° to 99° then restart over at 45°.
2. Release the SET key. The LCD screen will display the set temperature for 3 seconds, then ash the set temperature for 3 seconds, then the LCD screen will default to display the room temperature.
3. Press the MODE key to disengage the thermo mode. The word ROOM on the LCD screen will not show when the thermo is not in operation.
Note: The highest SET temperature is
99°F (32 °C) and the lowest temperature is 45°F (6°C).
REMOTE CONTROL OPERATION
NOTES
The Thermo Feature on the transmitter op­erates the appliance whenever the ROOM TEMPERATURE varies a certain number of degrees from the SET TEMPERATURE.
This variation is called the “swing” or tem­perature differential. The normal operating cycle of an appliance may be 4 times per hour depending on how well the room or home is insulated from the cold or drafts. The factory setting for the “swing number” is
2. This represents a temperature variation of
+/-2°F (1°C) between SET temperature and ROOM temperature, which determines when the replace will be activated. The transmitter has ON and OFF manual functions that are activated by pressing either button on the face of the transmitter. When a button on the transmitter is pressed the word ON or OF will appear on the LCD screen to show while the signal is being sent. Upon initial use, there may be a delay of three seconds before the remote receiver will respond to the transmitter. This is part of the system’s design.
200234-01A
Page 23
Approx. 3"-6" Above Top of Logs
Approx. 3"-6" Above Top of Logs

INSPECTING BURNERS

IMPORTANT: Owner’s should check pilot ame pattern and burner ame pattern often. Incorrect ame patterns indicate the need for cleaning (see Care and Maintenance,
page 24) or service.
WARNING: Only a qualied service person should service and
repair heater. This includes maintenance requiring replacement or alteration of components.
PILOT FLAME PATTERN
Figure 28 shows a correct pilot ame pattern. Figure 29 shows an incorrect pilot ame pat­tern. The incorrect pilot ame is not touching the thermocouple. This will cause the ther­mocouple to cool, which shuts the heater off.
If pilot ame pattern is incorrect, as shown in Figure 29
• turn heater off (see To Turn Off Gas to Ap- pliance, page 20)
• see Troubleshooting pages 25 through 28.
WARNING: If yellow tipping
Notice: Do not mistake orange ames with yellow tipping. Dirt or other ne particles enter
the heater and burn causing brief patches of
orange ame.
Natural Gas
Shown
3-3.5" WC
NG
8-11" WC
LP
Figure 28 - Correct Pilot Flame Pattern
(Natural Gas shown)
occurs, your heater could pro­duce increased levels of carbon monoxide. If the burner ame pattern shows yellow tipping, follow instructions at bottom of
Natural Gas
Shown
3-3.5" WC
NG
8-11" WC
LP
this page.
Figure 30 shows a correct burner ame pattern. Figure 31 shows an incorrect burner ame pattern. If burner ame pattern is incorrect then:
• turn heater off (see To Turn Off Gas to Appliance, page 20).
• see Troubleshooting pages 25 through 28.
Figure 30 - Correct Burner Flame Pattern
Air is drawn into the burner through the holes in the tting at the entrance to the burner. These holes may become blocked with dust or lint. Periodically inspect these holes for any blockage and clean as necessary. Blocked air holes will create soot.
200234-01A
Figure 29 - Incorrect Pilot Flame Pattern
(Natural Gas shown)
BURNER FLAME PATTERN
More Than 8" Above Top of Logs
Figure 31 - Incorrect Burner Flame Pattern
(Actual logs will vary from illustration.)
BURNER PRIMARY AIR HOLES
www.factorybuysdirect.com
23
Page 24

CARE AND MAINTENANCE

WARNING: Turn off heater and let cool before servicing.
CAUTION: You must keep control areas, burner, and circulating
air passageways of heater clean. Inspect these areas of heater before each use. Have heater inspected yearly by a qualied service techni­cian. Heater may need more frequent cleaning due to excessive lint from carpeting, bedding material, pet hair, etc.
WARNING: Failure to keep the primary air opening(s) of the
burner(s) clean may result in sooting and property damage.
CAUTION: Never use a wire, needle, or similar object to clean
ODS/pilot. This can damage ODS/ pilot unit.
MAIN BURNER
Periodically inspect all burner ame holes with the heater running. All slotted burner ame holes should be open with yellow ame pres­ent. All round burner ame holes should be open with a small blue ame present. Some
BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE
We recommend that you clean the unit ev­ery 2,500 hours of operation or every three months. We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt. To clean these parts we recommend using compressed air no greater than 30 PSl. Your local computer store, hardware store, or home center may carry compressed air in a can. You can use a vacuum cleaner in the blow position. If us­ing compressed air in a can, please follow the directions on the can. If you don’t follow directions on the can, you could damage the pilot assembly.
1. Shut off the unit, including the pilot. Allow
the unit to cool for at least thirty minutes.
2. Inspect burner, pilot and primary air inlet
holes on injector for dust and dirt (see Figure 32).
3. Blow air through the ports/slots and holes
in the burner. Also clean the pilot assembly.
burner ame holes may become blocked by debris or rust, with no ame present. If so, turn off the heater and let it cool, and remove blockage or replace burner. Blocked burner ame holes will create soot.
4. Check the injector holder located at the end of the burner tube again. Remove any large particles of dust, dirt, lint, or pet hair with a soft cloth or vacuum cleaner nozzle.
5. Blow air into the primary air holes on the injector holder.
6. In case any large clumps of dust have now been pushed into the burner. Repeat steps 3 and 4.
Burner Tube
Primary Air Inlet Holes
Figure 32 - Burner and Injector Holder
Injector
24
www.factorybuysdirect.com
200234-01A
Page 25
CARE AND MAINTENANCE
ODS/PILOT
Use a vacuum cleaner, pressurized air, or a small, soft bristled brush to clean.
A yellow tip on the pilot ame indicates dust and dirt in the pilot assembly. There is a small pilot air inlet hole about 2" from where the pilot ame comes out of the pilot assembly (see Figure 33). With the unit off, lightly blow air through the air inlet hole. You may blow through a drinking straw if compressed air is not available.
Natural Gas Burner
Pilot Air Inlet Hole
(Back of pilot shown for clarity)
Figure 33 - Pilot Inlet Air Hole
Ignitor Electrode
Thermocouple
Propane/LP Gas Burner
Pilot Air Inlet Hole
CABINET
Use a vacuum cleaner or pressurized air to
Air Passageways
clean.
• Use a soft cloth dampened with a mild soap
and water mixture.
• Wipe the cabinet to remove dust.
Exterior
LOGS
If you remove logs for cleaning, refer to your log set owners manual to properly replace logs.
• Replace log(s) if broken or chipped (dime-size or larger).

TROUBLESHOOTING

WARNING: If you smell gas:
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Fol­low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
WARNING: Only a qualied service technician should service and repair heater. Make sure that power is turned off before proceeding. Turn off and let cool before servicing.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.
Note: All troubleshooting items are listed in order of operation.
200234-01A
www.factorybuysdirect.com
25
Page 26
TROUBLESHOOTING
Problem Possible Cause Corrective Action
Using natural gas and pilot will not light.
Pressure Switch
When using natural gas (NG), there is a pres­sure switch that acts to turn off the gas ow to the pilot if the inlet pressure exceeds 9" WC. This is to prevent the operation of the unit on the wrong gas (propane/LP). If your natural gas supply exceeds 9" WC the unit will not operate. Either contact your gas supplier to check and adjust the inlet pressure or a qualied service technician can bypass the pressure switch.
Before attempting to bypass the pressure switch, make sure the type of gas being used is correct. Check to make sure the connection tting is in the correct inlet on the regulator. Refer to Connecting to Gas Supply, page 15.
Only a qualied installer should bypass the pressure switch. To bypass the pressure switch locate the set screw on the regulator. Use a small at bladed screw driver to turn the set screw counterclockwise 2 turns. This will bypass the pressure switch function.
Problem Possible Cause Corrective Action
When ignitor button is pressed in, there is no spark at ODS/pilot.
When ignitor button is pressed in there is a spark at ODS/pilot but no ignition.
26
Inlet pressure exceeds 9" WC. Bypass pressure switch. See
The entire gas delivery piping including con­nections inside the heater should be leak tested by the qualied installer. After leak testing the qualied installer should light the appliance. Refer to the correct ame pattern as illustrated on page 23. All ame patterns should be safely inside the product. If for any reason they are not, stop use of the appliance and call for repairs.
instructions below.
NG
Pressure Switch Set Screw
Figure 34 - Gas Regulator Pressure Switch
1. Ignitor electrode is posi­tioned wrong. Ignitor elec­trode is broken.
2. Ignitor electrode is not con­nected to ignitor cable.
3. Ignitor cable is pinched or wet.
4 Broken ignitor cable.
5. Bad piezo ignitor.
6. Low battery.
1. Gas supply is turned off or equipment shutoff valve is closed.
2. Control knob not fully pressed in while pressing ignitor button.
3. Air in gas lines (new instal­lation or recent gas interrup­tion).
4. ODS / pilot is clogged.
5. Control knob not in PILOT position.
6. Depleted gas supply (pro­pane).
www.factorybuysdirect.com
1. Replace electrode.
2. Replace ignitor cable.
3. Free ignitor cable if pinched by any metal or tubing. Keep ignitor cable dry.
4. Replace ignitor cable.
5. Replace piezo ignitor.
6. Replace battery.
1. Turn on gas supply or open equipment shutoff valve.
2. Fully press in control knob while pressing ignitor button.
3. Continue holding down con­trol knob. Repeat igniting op­eration until air is removed.
4.
Clean ODS/pilot (see Care and Maintenance, page 24) or
replace ODS/pilot assembly.
5. Turn control knob to PILOT position.
6. Contact local propane/LP gas company.
200234-01A
Page 27
TROUBLESHOOTING
Problem Possible Cause Corrective Action
ODS/pilot lights but ame goes out when control knob is released.
Burner does not light after ODS/pilot is lit.
Delayed ignition of burner.
Burner backring during combustion.
Yellow ame during burn­er combustion.
Gas odor during com­bustion.
1. Control knob is not fully pressed in.
2. Control knob is not pressed in long enough.
3. Equipment shutoff valve is not fully open.
4. Thermocouple connection is loose at control valve.
5. Pilot flame not touching thermocouple, which allows thermocouple to cool, caus­ing pilot ame to go out. This problem could be caused by one or both of the following:
A) Low gas pressure B) Dirty or partially clogged
ODS/pilot
6. Thermocouple damaged.
7. Control valve damaged.
1. Burner orice is clogged.
2. Burner orice diameter is too small.
3. Inlet gas pressure is too low.
1. Manifold pressure is too low.
2. Burner orice is clogged.
1. Burner orice is clogged or damaged.
2. Burner is damaged.
3. Gas regulator is damaged.
1. Not enough air.
2. Gas regulator is defective.
3. Inlet gas pressure is too low.
1. Foreign matter between control valve and burner.
2. Gas leak. (See Warning Statement at top of page 25).
1. Press in control knob fully.
2. After ODS/pilot lights, keep control knob pressed in 30 seconds.
3. Fully open equipment shutoff valve.
4. Hand tighten until snug, and then tighten 1/4 turn more.
5. A) Contact local natural or propane/LP gas company
B) Clean ODS/pilot (see
Care and Maintenance,
page 24) or replace ODS/ pilot assembly
6. Replace thermocouple.
7. Replace control valve.
1. Clean burner orifice (see
Care and Maintenance,
page 24) or replace burner orice.
2. Replace burner orice.
3. Contact local gas supplier.
1. Contact local gas supplier.
2. Clean burner (see Care and Maintenance, page 24) or replace burner orice.
1. Clean burner orifice (see
Care and Maintenance,
page 24) or replace burner orice.
2. Replace burner.
3. Replace gas regulator.
1. Check burner for dirt and debris. If found, clean burner (see Care and Maintenance, page 24).
2. Replace gas regulator.
3. Contact local gas supplier.
1. Contact a qualied service technician to remove foreign matter.
2. Locate and correct all leaks (see Checking Gas Connec- tions, page 17).
200234-01A
www.factorybuysdirect.com
27
Page 28
TROUBLESHOOTING
Problem Possible Cause Corrective Action
Slight smoke or odor during initial operation.
Heater produces a whis­tling noise when burner is lit.
Heater produces a click­ing/ticking noise just after burner is lit or shut off.
White powder residue forming within burner box or on adjacent walls or furniture.
Heater produces un­wanted odors.
Heater shuts off in use (ODS operates).
Gas odor exists even when control knob is in OFF position.
Moisture/condensation noticed on windows.
1. Residues from manufactur­ing process.
1. Turning control knob to high position when burner is cold.
2. Air in gas line.
3. Air passageways on heater are blocked.
4. Dirty or partially clogged burner orice.
1. Metal is expanding while heating or contracting while cooling.
1. When heated, the vapors from furniture polish, wax, carpet cleaners, etc., turn into white powder residue.
1. Heater is burning vapors from paint, hair spray, glues, etc. See IMPORTANT statement, page 25.
2. Gas leak. See Warning State- ment at the top of page 25.
3 Low fuel supply.
1. Not enough fresh air is avail­able.
2. Low line pressure.
3. ODS/pilot is partially clogged.
1. Gas leak. See Warning Statement at top of page 25.
2. Control valve is defective.
1. Not enough combustion/ ventilation air.
1. Problem will stop after a few hours of operation.
1. Turn control knob to low position and let warm up for a minute.
2. Operate burner until air is removed from line. Have gas line checked by local gas supplier.
3 Observe minimum installa-
tion clearances (Figure 4, page 10).
4 Clean burner (see Care and
Maintenance, page 24) or replace burner orice.
1. This is common with most heaters. If noise is exces­sive, contact qualied ser­vice technician.
1. Turn heater off when using furniture polish, wax, carpet cleaner or similar products.
1. Open a window to ventilate room. Stop using odor caus­ing products while heater is running.
2. Locate and correct all leaks (see Checking Gas Connec- tions, page 17).
3. Rell supply tank (Propane/ LP models).
1. Open window and/or door for ventilation.
2. Contact local gas supplier.
3. Clean ODS/pilot (see Care and Maintenance, page 24).
1. Locate and correct all leaks (see Checking Gas Connec- tions, page 17).
2. Contact customer service.
1. Refer to Air for Combus- tion and Ventilation require­ments, page 7.
28
www.factorybuysdirect.com
200234-01A
Page 29

REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply original replacement parts, call Customer Service toll free at 1-855-607-6557 for referral information.
When calling Customer Service or your dealer, have ready:
• Your name
• Your address
• Model and serial number of your heater
• How heater was malfunctioning
• Type of gas supply and Propane/LP tank size
• Purchase date Usually, we will ask you to return the defective
part to the factory
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply original replacement part(s) call Customer Service toll free at 1-855-607-6557 for referral information.
When calling Customer Service have ready:
• Model number of your heater
• The replacement part number

ACCESSORIES

To purchase heater accessories and parts call Factory Buys Direct at 1-855-607-6557.
EQUIPMENT SHUTOFF VALVE
For all models. Visit us online at www.factorybuysdirect.com for a complete selection of gas connection ttings.

SERVICE HINTS

• pilot will not stay lit
• burners will have delayed ignition
• replace will not produce specied heat
• propane/LP gas supply might be low (propane/LP units only) You may feel your gas pressure is too low. If so, contact your local gas supplier.
When Gas Pressure Is Too Low

TECHNICAL SERVICE

You may have further questions about installation, operation, or troubleshooting. If so, contact Factory Buys Direct at 1-855-607-6557.
When calling, please have your model and serial numbers of your heater ready.
200234-01A
www.factorybuysdirect.com
29
Page 30

PARTS

MODEL FDLR18-1
2
5
6
7
8
4
3
12
9
1
14
13
11
10
TEMP
16
15
LEARN
ON
REMOTE
OFF
30
www.factorybuysdirect.com
200234-01A
Page 31
PARTS
MODEL FDLR18-1
This list contains replaceable parts for your heater. When ordering replacement parts, follow the instructions listed under Replacement Parts on page 29 of this manual.
ITEM PART # DESCRIPTION QTY
1 ** Grate Assembly 1
2 ** Burner Assembly 1
3 PIMDN1-01 Ignitor 1
4 18UDC1005-01 Middle Log Bracket 1
5 RVD88-YJ "Y" Joint 1
6 24UDC2201-01 Orice Retainer 1
7 ** NG Orice 1
8 ** LP Orice 1
9 ** Chassis Base 1
10 MRT-01 Thermostat Assembly 1
11 ** Thermostat Bracket 1
12 RVD88-Y-4/9 Regulator 1
13 ND0310A-400-P ODS Pilot 1
14 ML073-04 Ignitor Cable 2
15 RG04-1M Remote Receiver 1
16 RG04-1T Remote Control 1
PARTS AVAILABLE - NOT SHOWN
18UDC1013B-01 Hardware Packet 1
** Not a eld replaceable part.
200234-01A
www.factorybuysdirect.com
31
Page 32

WARRANTY

KEEP THIS WARRANTY
Model _______________________________
Serial No. ____________________________
Date Purchased _______________________
Keep receipt for warranty verication.
REGISTER YOUR PRODUCT AT WWW.FACTORYBUYSDIRECT.COM
FACTORY BUYS DIRECT LIMITED WARRANTIES
Standard Warranty: Factory Buys Direct warrants this new product and any parts thereof to be free from defects in material and workmanship for a period of one (1) year from the date of rst purchase from an authorized dealer provided the product has been installed, maintained and operated in accordance with Factory Buys Direct’s warnings and instructions.
For products purchased for commercial, industrial or rental usage, this warranty is limited to 90 days from the date of rst purchase.
Factory Reconditioned Products
Limited Warranty: Factory Buys Direct warrants factory reconditioned products and any parts thereof to be free from defects in material and workmanship for a period 30 days from the date of rst purchase from an authorized dealer provided the product has been installed, maintained and operated in accordance with Factory Buys Direct’s warnings and instructions. No return will be authorized. Parts will be provided to repair the product.
Terms Common to All Warranties
The following terms apply to all of the above warranties:
Always specify model number and serial number when contacting the manufacturer. To make a claim under this warranty, the bill of sale or other proof of purchase must be presented.
This warranty is extended only to the original retail purchaser when purchased from an authorized dealer, and only when installed by a qualied installer in accordance with all local codes and instructions furnished with this product.
This warranty covers the cost of part(s) required to restore this product to proper operating condition and an allowance for labor when provided by a Factory Buys Direct Authorized Service Center or a provider ap­proved by Factory Buys Direct. Warranty parts must be obtained through authorized dealers of this product and/or Factory Buys Direct who will provide original factory replacement parts. Failure to use original factory replacement parts will void this warranty.
Traveling, handling, transportation, diagnostic, material, labor and incidental costs associated with warranty repairs, unless expressly covered by this warranty, are not reimbursable under this warranty and are the responsibility of the owner.
Excluded from this warranty are products or parts that fail or become damaged due to misuse, accidents, improper installation, lack of proper maintenance, tampering or alteration(s).
This is Factory Buys Direct’s exclusive warranty, and to the full extent allowed by law; this express warranty excludes any and all other warranties, express or implied, written or verbal and limits the duration of any and all implied warranties, including warranties of merchantability and tness for a particular purpose to one (1) year on new products and 30 days on factory reconditioned products from the date of rst purchase.
Factory Buys Direct makes no other warranties regarding this product.
Factory Buys Direct’s liability is limited to the purchase price of the product and Factory Buys Direct shall not be liable for any other damages whatsoever under any circumstances including direct, indirect, incidental, or consequential damages.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specic legal rights, and you may also have other rights which vary from state to state.
New Products
Factory Buys Direct 500 Brown Industrial Parkway Canton, GA 30114 1-855-607-6557
200234-01 Rev. A 05/15
Loading...