Duke HCSS-48-3 Service Manual

Soup Station Holding Unit

Models:
HCSS-48-3
HCSS-32-3

Installation and

Operation Manual

Please read this manual completely before attempting

CAUTION:

This manual is Copyright © 2018 Duke Manufacturing Co. All rights reserved.

Reproduction without written permission is prohibited. Duke is a registered

to install, operate or service this equipment

U.S. and Foreign Patents Pending

trademark of the Duke Manufacturing Co.

Duke Manufacturing Co.

2305 N. Broadway

St. Louis, MO 63102

Phone: [phone]

Toll Free: 1-800-735-3853

Fax: [phone]

www.dukemfg.com

P/N 229752

REV A 03/16/2018

Installation and Operation of: Soup Station Holding Unit

CAUTION

WARNING

CAUTION

CAUTION

TABLE OF CONTENTS

Important Safety Instructions ................................................................................................................. 2

Manufacturer’s Introduction ................................................................................................................... 4

Unpacking Units .................................................................................................................................... 4

HCSS Specication Sheet ..................................................................................................................... 5

Installation Instructions .......................................................................................................................... 6

General Instructions .............................................................................................................................. 6

Operating Instructions ........................................................................................................................... 6

Operating Checklist and Cleaning Guide .............................................................................................. 7

Troubleshooting ..................................................................................................................................... 8

Control ................................................................................................................................................... 9

Service Parts and Illustrations ............................................................................................................. 10

Wiring Layout for Relay Box Connection ............................................................................................. 13

Control Wiring Schematic .................................................................................................................... 14

Operator Replacement Parts ............................................................................................................... 15

For Customer Assistance .....................................................................................................................16

IMPORTANT SAFETY INSTRUCTIONS

Throughout this manual, you will nd the following safety words and symbols that signify
important safety issues with regards to operating or maintaining the equipment.

Indicates a hazardous situation which, if not avoided, could

result in death or serious injury.

Indicates a hazardous situation which, if not avoided, could

result in minor or moderate injury.

Indicates electrical shock hazard which, if not avoided, could

Indicates Important Information

result in death or serious injury and/or equipment damage.

2

Indicates hot surface which, if not avoided, could result in

minor or moderate injury.

Electrical shock hazard. Do not wash with water jet or hose.

Installation and Operation of: Soup Station Holding Unit

In addition to the warnings and cautions in this manual, use the following guidelines for
safe operation of the unit.

• Read all instructions before using equipment.

• For your safety, the equipment is furnished with a properly grounded cord onnector. Do
not attempt to remove or disconnect the grounded connector.

• Install or locate the equipment only for its intended use as described in this manual.

• Do not use corrosive chemicals in this equipment.

• Do not use caustic cleaners, acids, ammonia products or abrasive cleaners or abrasive
cloths. These can damage the stainless steel and plastic surfaces.

• Do not operate this equipment if it has a damaged cord or plug, if it is not working
properly, or if it has been damaged or dropped.

• This equipment shall be serviced by qualied personnel only. Contact the nearest Duke
authorized service facility for adjustment or repair.

• Do not block or cover any openings on the unit.

• Do not immerse cord or plug in water.

• Keep cord away from heated surfaces.

• Do not allow cord to hang over edge of table or counter.

• If the supply cord is damaged, it must be replaced by a special cord assembly available
from Duke Manufacturing Co. or its service agent.

Note: Refer to the specications data plate when ordering or replacing a cord set.
The following warnings and cautions appear throughout this manual and shall be

carefully observed.

• Turn the unit o, disconnect the power source and allow unit to cool down before
performing any service or maintenance on the unit.

• The procedures in this manual may include the use of chemical products. You must read
the Material Safety Data Sheets before using any of these products.

• The unit shall be grounded according to local electrical codes to prevent the possibility
of electrical shock. It requires a grounded receptacle with dedicated electrical lines,
protected by fuses or circuit breaker of the proper rating, in accordance with all
applicable regulations.

• Disposal of the unit must be in accordance with local environmental codes and/or any
other applicable codes.

• This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety.

• CAUTION: Never use a high-pressure water wash for this cleaning procedure as water
can damage electrical components

3

Installation and Operation of: Soup Station Holding Unit

CAUTION

Manufacturer’s Introduction

The Duke Dry Channel Holding Technology was developed to provide the market with a
more ecient method of keeping food warm. This equipment uses electronically controlled
heaters to warm aluminum channels to a user programmable temperature. Advantages over
steam tables include lower energy and maintenance costs.

Unpacking Unit:

• Inspect the shipping carton and/or con­tainer, carefully noting any exterior dam­age on the delivery receipt, which must
also be signed by the driver/delivery
person.

• Unpack and inspect for any damage,
which was not evident on the outside of
the shipping container (concealed dam­age). Contact the carrier immediately
and le a damage claim with them. Save
all packing materials when ling a claim.
Freight damage claims are the responsi­bility of the purchaser and are not cov­ered by the warranty.

• Do not attempt to use the unit if dam­aged.

Supplier Name: Duke Manufacturing Co.
Address: 2305 N. Broadway
St. Louis, MO 63102

Model #: HCSS-48-3
HCSS-32-3

Serial #:

Date Received:

Date Installed:

Telephone: (800) 735-DUKE (3853)
[phone]
Fax: [phone]

Service Referral #:

NOTE: If unit has been stored in extremely
cold area, wait a few hours before connect­ing power.

Never pour water into wells.

This unit is designed for dry heating only.

4

Local Service Name

Local Service #

Installation requirements

Spacing Requirements: None

Installation and Operation of: Soup Station Holding Unit

HCSS-48-3 Specication Sheet

Unit Type Electrical: Shipping Weight:

HCSS-48-3 208V, 11.1 A, 2300 W, 1 Phase 240 lbs/89.58 Kg

HCSS-32-3 208V, 8.7A, 1800W, 1 Phase 150 lbs/56.0 Kg

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