This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other
intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology
must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise
authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
The microSD logo is trademark of SD-3C LLC. The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.
Use of the Apple CarPlay logo means that a verhicle user interface meets Apple performance standards. Apple is not responsible
for the operation of this vehicle or its compliance with safety and regulatory standards. Please note that use of this product with
iPhone, iPod or iPad may affect wireless performance. Apple CarPlay is a trademark of Apple Inc. "Made for iPod" and "Made for
iPhone" mean that an electronic accessory has been designed to connect specifically to iPod or iPhone, respectively, and has been
certified by the developer to meet Apple performance standards. iPhone and iPod are trademarks of Apple, Inc., registered in the
U.S. and other countries.
Availability of Android Auto™ may vary depending upon your country and phone model. Please visit android.com/auto for more
information. Android, Android Auto, Google and other marks are trademarks of Google Inc.
Other trademarks and trade names are those of their respective owners.
Upon installation of this monitor/media player (“unit”) into a vehicle, the driver of the vehicle
must not operate this unit by watching videos or playing video games while driving.
Failure to follow this instruction could lead to driver distraction which could result in
serious injury or death to the vehicle’s occupants or persons outside the vehicle and/or
property damage.
Several states prohibit the installation of monitors/media players if the screen is visible
from the driver’s seat. If you reside in a jurisdiction which has enacted such a law, this
unit must not be installed so that the screen is visible from the driver’s seat. When
installing this unit in the front console/dashboard, the unit must be positioned so that it is
facing the front passenger seat only. Failure to follow this instruction could lead to driver
distraction which could result in serious injury or death to the vehicle’s occupants or
persons outside the vehicle and/or property damage.
This unit is designed so that it may be operated only when the vehicle is in “Park” and the
parking brake is fully engaged. To this end, this unit includes a parking brake lock-out
feature which prohibits the unit from operating if the vehicle is not in “Park” and/or the
parking brake is not fully engaged. When installing this unit, the installer must connect
the parking brake detect wire to the parking brake mechanism in order to make the
parking brake lock-out feature operable. DO NOT simply ground the parking brake detect
wire to a metal portion of the vehicle. Failure to properly install the parking brake lockout feature could lead to driver distraction which could result in serious injury or death to
the driver’s occupants or persons outside the vehicle and/or property damage.
Once the parking brake lock-out feature is installed, the owner/user must not attempt to
disrupt/neutralize the parking brake lock-out feature by (a) partially engaging the parking
brake and/or (b) purchasing/using any device or unit designed to send necessary brake
signals to the unit. Failure to follow these instructions could lead to driver distraction
which could result in serious injury or death to the driver’s occupants or persons outside
the vehicle and/or property damage.
When operating this unit, keep the unit’s volume level low enough so that the vehicle’s
occupants can hear traffic-related sounds such as police and emergency vehicles.
Failure to follow this instruction could lead to driver distraction which could result in
serious injury or death to the vehicle’s occupants or persons outside the vehicle and/or
property damage.
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DMCPA11BT OPERATION
Safety Information
Please read all instructions carefully before attempting to install or operate.
Due to its technical nature, it is highly recommended that your DUAL DMCPA11BT is installed by a professional
installer or an authorized dealer. This product is only for use in vehicles with 12VDC negative ground only.
To prevent damage or injury:
• Make sure to ground the unit securely to the vehicle chassis ground.
• Do not remove the top or bottom covers of the unit.
• Do not install the unit in a spot exposed to direct sunlight or excessive heat or the possibility of water splashing.
• Do not subject the unit to excessive shock.
• When replacing a fuse, only use a new one with the prescribed rating. Using a fuse with the wrong rating may
cause the unit to malfunction.
• To prevent short circuits when replacing a fuse, disconnect the wiring harness first.
• Use only the provided hardware and wire harness.
• You cannot view video while the vehicle is moving. Find a safe place to park and engage the parking brake.
• If you experience problems during installation, consult your nearest DUAL dealer.
• If the unit malfunctions, reset the unit as described on page 10 first. If the problem still persists, consult your
nearest DUAL dealer or call tech assistance @ 1-866-382-5476.
• To clean the monitor, wipe only with a dry silicone cloth or soft cloth. Do not use a stiff cloth, or volatile solvents
such as paint thinner and alcohol. They can scratch the surface of the panel and/or remove the printing.
• When the temperature of the unit falls (as in winter), the liquid crystal inside the screen will become darker than
usual. Normal brightness will return after using the monitor for a while.
• When extending the ignition, battery or ground cables, make sure to use automotive-grade cables or other cables
with an area of 0.75mm (AWG 18) or more to prevent voltage drops.
• Do not touch the liquid crystal fluid if the LCD is damaged or broken. The liquid crystal fluid may be hazardous
to your health or fatal. If the liquid crystal fluid from the LCD contacts your body or clothing, wash it off with soap
immediately.
FCC Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your
body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
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DMCPA11BT INSTALLATION
Preparation
Before You Start
• Disconnect negative battery terminal. Consult a qualified technician for instructions.
• Avoid installing the unit where it would be subject to high temperatures, such as from direct sunlight, or where it
would be subject to dust, dirt or excessive vibration.
* Use 2 or 3 screws to affix the monitor to the bracket.
5
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DMCPA11BT INSTALLATION
IGN ITI ON /
ACC 12 V(+ )
GROUND(-)
BATTERY(+)
ILLUMINATION
REVERSE(+)
20 PI N
SWCIN
Wiring Diagram - Inputs/Outputs
Note:
When replacing a fuse, make sure to use the correct type and amperage. Using an incorrect fuse could cause
damage. The unit uses (1) 15 amp ATC mini style fuse located on the power connector.
Wiring Notes:
Subwoofer output
The Subwoofer preamp audio output (Blue jacket with Black RCA) is active in all audio modes.
Rear camera input
A rear view camera (not included) can be used with the Camera input.
6
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DMCPA11BT OPERATION
Control Locations
12345678
The radio display features the following functions and displays:
Voice Activation Button
1
microSD Card Slot
2
MODE
3
Power/Volume/Mute
4
Band
5
USB Port
6
Home
7
RESET / USB Port
8
7
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DMCPA11BT OPERATION
Remote Control Preparation
Power
1
2
Volume Up
3
Tune/Track Down
4
OK -> ENTER
Mute
5
6
Volume Down
Preset 1~6
7
Repeat
8
Play/Pause
9
Talk
10
11
MODE
End Call
12
Random
13
BAND
14
Tune/Track Up
15
16
Voice Activation Button
1
2
3
4
5
6
7
8
9
10
11
16
15
14
13
12
8
DMCPA11BT.indd 82019/9/23 15:46:20
DMCPA11BT OPERATION
General Operation
Power On/Off
Volume
Mute
Mode
Main Menu
Momentarily press
unit off.
Rotate the volume knob to increase or decrease the volume level.
Momentarily press MUTE to silence the audio. Momentarily press MUTE
again to return to the previously selected volume. Rotating the volume
knob while the volume is muted will also cancel the mute function.
Press MODE at the top left corner of the screen to display the main
Note: Modes of operation can also be accessed by selecting the
corresponding icon from the main menu.
Operation Mode Selection: Press the icon at the top left corner of the
screen to display the OSD main menu. Press the Radio/USB/microSD/
CarPlay/Android Auto/BT Phone/BT Audio/AV In/Setting in the Main meu
pate to select the desired source.
to turn the unit on. Press and hold to turn the
Dimmer
A/V In
Reset
9
DMCPA11BT.indd 92019/9/23 15:46:21
Press the icon to adjust the brightness.
Connect external audio/video devices to the rear RCA Type A/V Input
USB
Insert a USB flash drive to play MP3/FLAC files.
To resolve abnormal operation or if the unit is inoperable, Press the
RESET button located behind the front panel directly under USB port.
The unit will reset the main processor to the default setting,
Note: Use the tip of a pen to access the reset button. To restore the
factory default software settings.
DMCPA11BT OPERATION
General Operation
Setup Menu
From the Main Menu screen, select Setup to access the Setting menu and
select from eight categories represented by the icons on the top of the
screen: General, Audio, Display, Others. Select the category, and adjust any
of the available options using the touch screen.
General:
• Adjust the date and time- Day, Month, Year, Hour, Minute and Format.
• Time Format- Select between 12-Hour and 24-Hour Time Format.
• Beep Tone - Turn the Beep Tone On or Off.
• Radio Region - Select Radio Region.
Audio:
• Equalizer-Select between the following EQ presets: Default, Custom,
Classic, Rock, Jazz, Electric, Pop, Soft (allows user to enter custom EQ
settings).
• Delay-To adjust time correction settings select“Surround1””Surround2
“or“Surround3”.
• Loudness - Touch screen button to turn the Loudness function on/off.
• Subwoofer Control - Touch the button to turn the Subwoofer Control
On/Off.
• Subwoofer - Select subwoofer -15 to 0 ( -6 is default ).
Display:
• Brightness- Press > or < to adjust to desired level. (O Minimum/20
maximum: Day: 20 is default, Night: 6 is default).
• Dimmer Mode- Press > or < to adjust to change the mode (Auto/Day/
Night).
Others:
• Factory Default-Reset Bluetooth Settings or Reboot System.
• System Version-Displays soft ware version of unit .
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DMCPA11BT OPERATION
AM/FM Tuner Operation
123
45
6
Radio Operation
Main Menu
Current Mode Indicator
Local / Distance
Seek Tune Down 4
Seek Tune Up
Preset Stations
11
78
FM
AM
AS/PS
EQ
Keypad
9
1011
From the main menu, touch Radio icon on the screen to select AM/
FM tuner mode.
Press icon to return to Main Menu screen.
1
Display status of various tuning functions including Auto.
2
Press DX/LOC text to turn on the local or distance.
3
Press to automatically tune to a lower frequency.
Press to automatically tune to a higher frequency.
5
To store a station as a preset in the current band, tune to the desired
6
station, then press the desired preset number from the list. Press
any preset in the list to recall and begin playback of that station.
(Hold this button down for a few seconds and it will switch between
AS and PS)
7
Press to toggle between 3 FM bands.
8
Press to toggle between 2 AM bands.
9
Auto Store Presets: Press and hold AS/PS to automatically program
the FM(18)/AM(12) available into the presets in the current Band.
Preset Scan: Press AS/PS to scan through all tunable presets in the
current band and play them for 3 seconds each.
10
Press the icon to adjust Equalizer setting.
Direct Search Keypad
11
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DMCPA11BT OPERATION
USB/microSD Operation
1
2345
6
89107
USB/miroSD
Main Menu
Current Mode Indicator
EQ
Search
List
Repeat
Random
Track Down
Play / Pause
Track Up
From the main menu, touch the USB or miroSD icon on the main screen.
Press icon to return to Main Menu screen.
1
Displays source currently playing.
2
Press the icon to adjust Equalizer setting.
3
Press icon to search a music file.
4
Press icon to access a list of all files and folders on the device.
5
- Press to access the root directory
- Press a folder name to access that folder, and press to return to
the file list
- Use the up and down arrows to navigate the file list
- Press the "" arrow to return to the previous screen.
Press icon to repeat current track and adjust to repeat all tracks in
6
the current folder. Touch RPT again to exit repeat mode.
Press icon to shuffle all tacks in the current folder. and again to
7
shuffle all tracks. Touch icon again to exit Repeat mode.
Press icon to return to the beginning of the current track.
8
Press icon to pause or resume playback.
9
Press icon to skip ahead to the next song
10
12
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DMCPA11BT OPERATION
Media Compatibility
File TypeMP3
File System
File
Extension
MPEG
Format
Sampling
Frequency
Bitrate
Other
Information
Notes:
• Due to ongoing technological advancement, some USB flash drives may be incompatible with this unit.
FAT
.mp 3/.MP 3/. Mp3/.mP3/.flac /o gg
.rm p/.m4 aX
MPEG 1
MPEG 2
MPEG 2.5
MPEG 132/44.1/48kHz
MPEG 212/16/22.05/24kHz
MPEG 2.58/11.025/12kHz
MPEG 132 ~ 320 kbps
MPEG 28 ~ 160kbps
MPEG 2.58 ~ 160 kbps
Directory DepthUnlimited
File Name Length32 bytes
Total File Number2000 files
Total Folder Number200 folders
File Number via Folder2000 files
MP3 ID3 TAG
FAT 12X
FAT 16/ FAT 3 2
ver.1.x
ver.2.x
Title, Artist, Album
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DMCPA11BT OPERATION
Media Compatibility
Media Compatibility
Playback Order
Compatible Recording Formats
Notes
The following types of files are not compatible:
• MP3 PRO format, MP3 playlists
• RMP format
• AAC, protected AAC, M4A format
MP3 playback sequence begins in the root folder of the USB device. Any
empty folders or folders that do not include MP3 files are skipped.
ISO9660 standards:
• Maximum nested folder depth is 8 (including the root folder).
• Valid characters for folder/file names are letters A-Z (all caps), numbers
0-9, and “_” (underscore). Some characters may not be displayed correctly,
depending on the character type.
• This device can play back files in Joliet and other standards that conform to
ISO9660. MP3 written in the formats other than the above may not play and/
or their file names or folder names may not be displayed properly.
Some files may not play or be displayed correctly, depending on sampling
rates and bit rates.
For best results, use the following settings when ripping MP3 files:
128kbps or higher constant bit rate
44.1kHz or higher sampling frequency
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DMCPA11BT OPERATION
Bluetooth(R) Operation
1
23
4
5
678910
Before using Bluetooth
Pairing a New Device
Connect
Bluetooth Phone
Main Menu
Current Mode Indicator
Bluetooth Status indicator
Phone Keypad
Call
15
Before you can use a Bluetooth device to make hands-free calls or
stream audio. it must be authenticated. This is also referred to as
"pairing" a device.
The unit broadcasts the pairing signal constantly when no devices
are currently connected. Complete the pairing sequence from your
Bluetooth device. Refer to the owner's manual for your device for
more details. The device name is "DMCPA11BT". The unit can be
in any mode of operation when pairing is performed. On certain
phones, pairing may need to be done more than once.
The head unit will automatically connect to the last connected device
when the connect feature is set to Auto connect On. If the connect
feature is set to Auto Connect Off, the head unit will not automatically
connect to any device.
From the main menu. touch the Bluetooth on the screen. Bluetooth
icon will appear anytime a Bluetooth device is connected.
Press icon to return to Main Menu screen.
1
Displays current mode of operation.
2
When Bluetooth is On and a Bluetooth device is being paired. the
3
indicator will flash. When Bluetooth is On and a phone is connected
to the unit. the indicator will illuminate steady.
Use the keypad to dial a phone number.
4
Dial a number and touch the Phone icon to call.
5
DMCPA11BT.indd 152019/9/23 15:46:22
Devices
DMCPA11BT OPERATION
Bluetooth Operation
6
Press the DEVICES to show the pairing device list. To connect to a
previously connected device. press the current device name. Any
previously connected devices that are in rang will be listed by their
device name. Press the desired device name to disconnect from the
current device and connect to the new device.
Phone Book
Call Log
Bluetooth Music
Setup
10111213
End Call
Audio Transfer Button
Microphone
Keypad
Repeat
7
Press "CONTACTS" to access phone book menu.
8
Press the Call Log to show( Dialed, Missed and Received Calls ).
9
Press MUSIC to transfer audio between the unit and mobile phone.
10
Press "SETUP" to access Bluetooth settings.
1516171814
10
Press the End icon on screen or the End button on the front Panel to
end a call in progress or o reject an incoming call.
11
Press to transfer audio between the unit and mobile phone.
12
Turn the Microphone voice On or Off.
13
Press to return to the Keypad screen.
Press icon to repeat current track and adjust to repeat all tracks
14
in the current folder. Touch RPT again to exit repeat mode.
Track Down
Play / Pause
Track Up
Random
Press icon to return to the beginning of the current track.
15
Press icon to pause or resume playback.
16
Touch icon to skip ahead to the next song.
17
18
Press icon to shuffle all tacks in the current folder. and again to
shuffle all tracks. Touch icon again to exit Repeat mode.
16
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DMCPA11BT OPERATION
Apple CarPlay Operation
Apple CarPlay™ is a smart interface for iPhone, allowing you to voice-control (via Siri)
music, navigation, phone and messaging apps - significantly reducing driver distraction.
Phone - Use Siri to make calls, return missed calls, listen to voicemail
messages, and view the caller ID on the receiver’s screen.
Messages - Ask Siri to send, read, and reply to text messages. This hands free
operation minimizes distraction and allows you to keep hands on the wheel and
eyes on the road.
Music - Access music by artist, song, playlist, and more through the receiver’s
touchscreen or via Siri. The receiver will mirror the iPhone screen with artist and
track information.
Maps - Use Siri to request turn-by-turn directions – search by address or
points of interest. Apple Maps will be mirrored on the screen, including traffic
information and estimated time to destination.
Connect an iPhone to the receiver's USB port using a Apple Certified Lightning cable (not
included). Apple CarPlay will launch automatically. The familar applications will appear on
the receiver's touchscreen to activate Siri voice control.
Note: For safety reasons, CarPlay features are limited while driving and will vary with
each CarPlay-enabled app. Available functions are determined by each individual
app provider. For more information, visit www.apple.com/ios/carplay.
Note: Certain iPhone functions may be illegal while driving in your location. Be sure to
familiarize yourself with local and state laws regarding mobile devices. When in
doubt, stop and park your vehicle before using any devices.
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DMCPA11BT OPERATION
Apple CarPlay Operation
When the CarPlay menu is displayed, the home button in the lower left corner work just
like the home button on your iPhone.
Press and hold it to summon Siri and begin your voice commands.
At any time during CarPlay operation, you can press this button momentarily to
return to the main CarPlay menu screen.
Press any Application button on the main CarPlay menu to access that operation directly.
The toolbar on the left side of the screen displays the time, signal strength and shortcuts
to the most popular applications - Phone, Music and Navigation - so they can be accessed
quickly and easily without returning to the main menu.
Controlling Apple CarPlay™
The following basic controls will operate many standard CarPlay features.
Touch - Briefly press the desired option.
Swipe - Briefly swipe in the desired direction.
Drag - Press, hold and drag to the desired location.
Note: There is no need to pair your iPhone when using CarPlay. This will occur
automatically when connecting an iPhone to the unit's USB port.
Note: When CarPlay is in use, the unit's Bluetooth will turn off automatically and handsfree functionality will operate through the CarPlay feature. Any other devices connected via
Bluetooth will be disconnected during CarPlay use.
Exiting Apple CarPlay™
Disconnecting your iPhone will automatically exit CarPlay mode. To exit CarPlay mode
while your phone is still connected, press the Power/Volume knob momentarily, and the
unit's main menu will be displayed.
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DMCPA11BT OPERATION
Android Auto™ Operation
Android Auto™ brings the most useful apps to your phone screen or your compatible car
display, in a format that makes it easy for you to keep your main focus on driving. You can
control things like navigation and maps, calls and text messages, and music.
Google Assistant
With your Google Assistant on Android Auto, you can keep your eyes on the road and your
hands on the wheel while using your voice to help you with your day. Simply say, “Ok
Google,” or in compatible cars, long press the voice control button on your steering wheel.
Navigation
Get real-time traffic alerts to avoid hazards, speed traps, and find the fastest route. Or take
a break and find a bite along the way.
Calls & Messages
Your Google Assistant lets you stay connected while you’re driving. Your Assistant can
help you call phone numbers from your contacts, chat with your favorite apps, read your
messages aloud and text back, keeping your hands on the wheel.
Compatible Devices
Android Auto™ requires the Android Auto app from Google Play installed on an Android
smartphone running Android Lollipop 5.0 or higher.
Warning:
Certain uses of the smartphone may not be legal while driving in your jurisdiction, so you
must be aware of and obey any such restrictions. If in doubt as to a particular function,
only perform it while the car is parked. No feature should be used unless it is safe to do so
under the driving conditions you are experiencing.
Starting Android Auto™
Connect an Android Auto™ compatible device to the unit via USB cable. Android Auto™ will
launch automatically, or it can be accessed at any time from the main menu.
Note: When the device for Android Auto is connected to this unit, the device is also
connected via Bluetooth at the same time. If five devices are already paired, the message
confirming whether to delete the registered device is displayed. If you want to delete the
device, touch [Agree]. If you want to delete other device, touch [BT Settings] and delete the
devices manually.
Note: If Android Auto is turned on during a call on a cellular phone other than the Android
Auto compatible device, the Bluetooth connection will switch to the Android Auto compatible
device after the call.
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DMCPA11BT OPERATION
Android Auto™ Operation
Using Android Auto™
The Android Auto™ home screen displays personalized information, like time to your
destination, reminders, recent calls incoming messages, the song you're listening to, and
Google Now cards.
When the Android Auto™ menu is displayed, you can say "OK Google" or select the
microphone in the upper right corner to talk to Google.
21
Maps and Navigation
1
Calls and Contacts
2
Home Screen
3
Music and Audio
4
Exit Android Auto
5
3
45
Exiting Android Auto™
To exit Android Auto™, press the Exit button. Disconnecting your Android phone will
automatically exit Android Auto™ mode.
20
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DMCPA11BT OPERATION
Rear RCA Input
A/V IN
Connect an optional audio/video source into the RCA (rear) input.
Adjust volume on the external audio source as needed (if connected to the
headphone output of the device).
Rear Camera Operation - (Optional)
Using Rear Camera
Auto Selection
Connect an optional rear camera to the Camera Input (Black RCA connector).
Refer to the wiring diagram for details.
The unit will automatically select camera mode when connected to the reverse
lamp circuitry.
Note: The external video output is not active when using the rear camera input.
21
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DMCPA11BT OPERATION
SWC Input Operation
The built-in SWC Interface is compatible with PAC steering wheel control modules.
The PAC SWI-RC is recommended. A third-party adapter must be used in order for the
DMCPA11BT to be compatible with any steering wheel controls. The following controls are
available for most vehicles.
1. Reset 4. Seek/Track Down (-)7. Volume Down (-)10. BT End
2. Mode5. Mute8. Band
3. Seek/Track Up (+)6. Volume Up (+) 9. BT Talk
Note: Not all OE steering wheel functions may be supported by the DMCPA11BT.
PAC SWI-RC Installation Hints
1. Set "Radio Select Switch". Set the SWI-RC to position 7 - "Pioneer/Other/Sony".
2. To program, use the Pioneer/Sony/Other radio function mapping order for Dual units.
3. When programming the SWI-RC, if a function is not supported (or not desired), then the
function MUST be skipped as per the PAC SWI-RC instructions.
4. The SWC function MUST be programmed in the correct order per the PAC SWI-RC radio
function mapping order instructions.
Function
Order
1Reset
2Mode
3Seek + / Track +H 3.3v0.6
4Seek - / Track -H 3.3v1.81
5MuteH 3.3v1.01
6Volume +H 3.3v2.07
7Volume -H 3.3v2.32
8BandH 3.3v2.73
9BT TalkL 0.0V0.60
10BT EndL 0.0V1.01
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Function
Mapping
Center Pin (Ring) Voltage
SWI-RC (3.3VDC Reference)
(Function Select)
Tip Pin Voltage
DMCPA11BT OPERATION
Troubleshooting
General
ProblemCauseAction
Unit will not turn on
(no power)
Unit has power
(but no sound)
Unit blows fuse(s)
Unit has audio
(but no video)
IR remote does not work
Yellow wire not connected or incorrect voltage
Red wire not connected or incorrect voltage
Black wire not connectedCheck connection to ground
Fuse blownReplace fuse(s)
Speaker wires not connectedCheck connections at speakers
One or more speaker wires touching each
other or touching chassis ground
Yellow or red wire touching chassis groundCheck for pinched wire
Speaker wires touching chassis groundCheck for pinched wire
Incorrect fuse ratingUse fuses with correct rating
Parking brake safety circuit not connected
Parking brake not applied
Dead batteryReplace battery
Check connections for proper voltage (11~16VDC)
Insulate all bare speaker wires from each other and
chassis ground
Check connections at parking brake
Apply parking brake as described on page 26
For Your Records
Register Your Product
Please keep your original sales receipt and be prepared to provide this receipt in
the event you require service, as your original receipt is considered the best proof of
purchase and indicates the date you purchased your Dual product.
Speaker output impedance:4 ohms
Line output voltage: 4 volt RMS
Line output impedance: 200 ohms
Chassis dimensions: 7" x 7" x 4" (W x D x H)
Design and specifications subject to change without notice.
CEA-2006 Power Standard Specifications
(reference: 14.4VDC +/- 0.2V, 20Hz~20kHz)
Power Output: 16 Watts RMS x 4 channels at 4 ohms and < 1% THD+N
Signal to Noise Ratio: 80dBA (reference: 1 watt into 4 ohms)
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DMCPA11BT OPERATION
Limited One Year Warranty
This warranty gives you specific legal rights. You may
also have other rights which vary from state to state.
Dual Electronics Corp. warrants this product to the
original purchaser to be free from defects in material
and workmanship for a period of one year from the
date of the original purchase.
Dual Electronics Corp. agrees, at our option, during
the warranty period, to repair any defect in material
or workmanship or to furnish an equal new, renewed
or comparable product (whichever is deemed
necessary) in exchange without charges, subject to
verification of the defect or malfunction and proof
of the date of purchase. Subsequent replacement
products are warranted for the balance of the original
warranty period.
Who is covered? This warranty is extended to the
original retail purchaser for products purchased from
an authorized Dual dealer and used in the U.S.A.
What is covered? This warranty covers all defects
in material and workmanship in this product. The
following are not covered: software, installation/
removal costs, damage resulting from accident,
misuse, abuse, neglect, product modification,
improper installation, incorrect line voltage,
unauthorized repair or failure to follow instructions
supplied with the product, or damage occurring
during return shipment of the product. Specific
license conditions and copyright notices for the
software can be found via www.dualav.com.
What to do?
1. Before you call for service, check the
2. If you require service during the warranty period,
3. Please describe your problem in writing and
4. For more information and for the location of the
Exclusion of Certain Damages: This warranty is
exclusive and in lieu of any and all other warranties,
expressed or implied, including without limitation
the implied warranties of merchantability and fitness
for a particular purpose and any obligation, liability,
right, claim or remedy in contract or tort, whether or
not arising from the company’s negligence, actual or
imputed. No person or representative is authorized
to assume for the company any other liability in
connection with the sale of this product. In no event
shall the company be liable for indirect, incidental or
consequential damages.
troubleshooting guide in your owner’s manual.
A slight adjustment of any custom controls may
save you a service call.
you must carefully pack the product (preferably
in the original package) and ship it by prepaid
transportation with a copy of the original receipt
from the retailer to an
authorized service center.
include your name, a return UPS shipping address
(P.O. Box not acceptable), and a daytime phone
number with your shipment.
nearest authorized service center please contact
us by one of the following methods: