User Manual
RoboGeek 21T (R3760)
Table of Contents
Important Safety Information01
Use Restrictions
Battery and Charging
Product Diagram
04
Robot
Accessories
Charging Dock
Remote Control
Operating and Programming
09
Notes Before Cleaning
Quick Start
How Robot Clean Your Home
Cleaning Schedule
Use Your Robot Cleaner with “dserlife” App
Regular Robot Care
23
Emptying Robot’s Bin
Cleaning Robot’s Filter
Cleaning Robot’s Side Brush
Cleaning Robot’s Cliff Sensors and Charging Contacts
Cleaning Robot’s Floor Tracking Sensor
Cleaning Robot’s Extractors
Battery and Charging Information
Troubleshooting
29
Specifications
32
Important Safety Information
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.
The robot must be used in accordance with the directions in this Instruction Manual. Deepsea inc cannot be held liable or
responsible for any damages or injuries caused by improper use.
To reduce the risk of injury or damage, keep these safety precautions in mind when setting up, using and maintaining your
robot:
Read all safety and operating instructions before operating your robot.
Retain the safety and operating instructions for future reference.
Heed all warnings on your robot, battery, charging Dock and in the owner’s manual.
Follow all operating and use instructions.
The symbol on the product or its packaging indicates:
Do not dispose of electrical appliances as unsorted municipal waste, use separate collection facilities. Contact your local
authority for information regarding the collection systems available. If electrical appliances are disposed of in landfills or dumps,
hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being. Please
contact your local or regional waste authority for more information on collection, reuse and recycling programs.
Use Restrictions
Your robot is for indoor use only. Do not use the robot outdoor, commercial or industrial environments.
Before using this device, pick up objects like clothing, loose papers, pull cords for blinds or curtains, power cords, and any
fragile objects. If the device passes over a power cord and drags it, there is a chance an object could be pulled or a table or
shelf.
01
Your robot is not a toy. Do not sit or stand on this device. Small children and pets should be supervised when your robot is
operating.
Store and operate your robot in room temperature environments only.
Do not use this device to pick up anything that is burning or smoking.
Do not use this device to pick up spills of bleach, paint, or other chemicals, or anything wet.
If the room to be cleaned contains a balcony, a physical barrier should be used to prevent access to the balcony and ensure
safe operation.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
Children should be supervised to ensure they do not play with the robot. Cleaning and maintenance shall not be performed
by children without supervision.
Do not place anything on top of your robot.
Be aware that the robot moves on its own. Take care when walking in the area that the robot is operating in to avoid stepping
on it.
Do not operate the robot in areas with exposed electrical outlets in the floor.
Battery and Charging
Use only rechargeable battery packs with the correct specification approved by Deepsea.
Charge using a standard outlet only. Product may not be used with any type of power converter. Use of other power
converters will immediately void the warranty.
Do not use a Charging Dock with a damaged cord or plug. If the cord or plug is damaged, it must be serviced by the
manufacturer or similarly qualified persons.
Always charge and remove the battery from your robot and accessories before long-term storage or transportation.
Charge indoors only.
02
Your robot’s Charging Dock may be protected with a surge protector in the event of severe electrical storms.
Never handle the Charging Dock with wet hands.
Always disconnect your robot from the Charging Dock before cleaning or maintaining it.
Please ensure voltage rating for enclosed Charging Dock matches standard outlet voltage.
Used battery packs should be placed in a sealed plastic bag and disposed of safely according to local environmental
regulations.
Before every use, check the battery pack for any sign of damage or leakage. Do not charge damaged or leaking battery
packs.
If the battery pack is leaking, contact Customer Service for disposal.
The battery pack must be removed from the robot before disposal.
Do not crush or dismantle battery packs. Do not heat or place the battery pack near any heat source.
Do not incinerate the battery pack. Do not short-circuit the battery pack.
Do not immerse the battery pack in any liquid.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
03
Product Diagram
Robot
WiFi Indicator
Indicator flashes blue quickly: the product enters the reset WIFI connection
mode Indicator flashes blue slowly: the product has paired with phone,
please input WiFi name and password in App Indicator blue long bright:
The product has been successfully connected to the mobile App.
Power Button
Long press to turn on / off the robot, short press to pause and continue to work.
Indicator Light Blue: Cleaning/ Standby Mode/ Full Charging
Indicator Light Blinks Blue: Charging
Indicator Light off: Sleep Mode
Indicator Light or Blinks Red Accompanied with Sound Alarm: Troubleshooting
Auto-Charging Button
After pressing this button, the product automatically enters the recharge mode
and looks for the charging seat for charging.
Indicator Light Orange: Self-Charging and Standby Mode under Low Power.
04
Anti-Drop Sensors
Driving Wheels
Power Switch
Anti-Collision Sensors
Charging Contacts
Universal Wheel
Side Brushes
Battery Pack
Dust Bin
Main Brush
05
Accessories
1 x Charging Dock 1 x Adapter 1 x Remote Control
1 x Dust Bin 4 x Side Brushes
1 x Brush
(with 2 x AAA battery)
1 x Sponge Filter and
High Efficiency Filter
Cable Ties (x5)
06
Charging Dock
Charging indicator
Location for remote control
Signal transmission area
Butting charging pole piece
07
Remote Control
Mode and time display screen
Automatic cleaning
Direction buttons
Clock setup button
Spot cleaning button
Small-space button Max vacuuming cleaning button
08
Automatic re-charging button
Start / Pause button
Scheduling button
Edge cleaning button
Operating and Programming
Notes Before Cleaning
Before using Robot, pick up objects like clothing, loose papers, pull cords for blinds or curtains, power cords,
and any fragile objects. If the Robot passes over a power cord and drags it, there is a chance an object could be
pulled off a table or shelf.
If the room to be cleaned contains a balcony, a physical barrier should be used to prevent access to the balcony
and ensure safe operation.
09
Quick Start
1.
Plug in the Charging Dock and place
the remaining wire into the trunking
at the bottom of the Charging Dock
Failure to place the remaining wire into the
trunking, may cause Robot to become stuck
while charging or cleaning.
Place the Charging Dock on a hard
2.
level surface and against a wall.
3.
Charging Dock Position
Place the Charging Dock against the wall and make sure
it is in an open and uncluttered area leaving at least:
2 meters (6 feet) in front of the Charging Dock.
1 meters (3 feet) on both sides of the Charging Dock.
4.
Install Side Brushes
Attach Side Brushes to the bottom of Robot by pressing a brush
into each slot until it clicks.
5.
Activate the Robot
Place Robot onto the Charging Dock, making sure the metal
charging contacts on the Charging Dock match up with those
underneath the robot.
Initial Use, Switch on the Power Button on the Bottom.
If successful, you will hear a series of tones. Once the
Power button illuminates, Robot is ready for use.
10
6.
Start Cleaning Cycle
Press the power button once to wake up the robot.
Press the power button again to start a cleaning cycle (or
button on Remote Control).
If its battery gets low before finishing a cleaning cycle, robot
returns to the Charging Dock to recharge.
If the Charging Dock is inaccessible, Robot will not be able to
recharge, please place the robot manually on Charging Dock for
charging. (Refer Activate the Robot)
Please refer to section 3.3 for more Cleaning Mode.
7.
Pause
To pause the robot during a cleaning cycle press the button
on robot or press the button on the Remote Control.
To resume the cleaning cycle, press button again.
To send robot back to the Charging Dock, press button on
the Remote Control.
The actions listed above can also be managed from the
Remote Control.
8.
Power OFF
To end the cleaning cycle and put robot in standby mode, press
and hold button until robot’s indicators turn off.
11
How Robot Clean Your Home
Robot continues this process until it has cleaned an entire level of your
home. If its battery gets low before finishing a cleaning cycle, Robot
returns to the Charging Dock to recharge.
1.
Auto Cleaning
At the start of a cleaning cycle, Robot will clean your home efficiently.
At various times throughout the cleaning cycle, Robot touches up
around the edges of the room, as well as chair legs and other
furniture.
Robot continues this process until it has cleaned an entire level of
your home. If its battery gets low before finishing a cleaning cycle,
Robot returns to the Charging Dock to recharge.
Once Robot finishes its cleaning cycle, Robot returns to the Charging
Dock to recharge.
2.
"BoostGen" Tech
Support "BoostGen" Tech, when a carpet or other hard-toclean place is detected, suction is increased to 1600pa.
Once leave this kind of hard-to-clean place, the robot cleaner
returns to normal mode.
12
Cleaning Preferences
Spot Cleaning
3.
When you select Spot Cleaning, robot intensely cleans a localized
area by spiraling outward about 3 feet (1 meter) in diameter and
then spiraling inward to where it started. When Spot Cleaning,
robot boosts its vacuum power to provide the best cleaning
possible where you need it. To use Spot Cleaning, place robot on
top of the localized debris and press (Spot) on the Remote
Control.
Max Vacuuming Cleaning
4.
Robot increases its vacuum power to provide a deeper clean when
press the button on Remote Control, Max Vacuuming
Cleaning is Off by default.
Edge Cleaning
5.
After robot finishes cleaning the open areas of your floor, it uses
Edge Clean to ensure that it has cleaned along walls and around
furniture legs. If you prefer a quicker edge cleaning, press the
button on Remote Control.
6.
Single Room Cleaning
intensively cleans one single room and stops after 30 minutes.
Select this mode only when one specific room needs to be
cleaned. Make sure to confine the cleaner to the room by closing
the door.
Press on the remote control to start cleaning in Single Room
Mode.
13
Manual Cleaning
7.
You can direct Robot to clean a particular area by using the directional buttons on the remote control.
Move forward
Turn left Turn right
Move backward
14
Cleaning Schedule
The cleaner has cleaning schedule settings which allow you to customize when Robot cleans your home. These settings are available only
through the Remote Control.
Note: Please make sure the Remote Control near by the Robot while setting the Clock or Schedule.
Set the Remote Control’s Clock1.
Press button on Remote Control, and
then the hour section begins to flash in the
clock display setting window.
Press or button to select the desired
figures. Press the or button to select
the minute or hour section.
15
And then press the button, the Robot will
“BEEP” when the clock setting completed.
2.
Setting Cleaning Schedule
Press button on Remote Control, and
then the hour section begins to flash in the
Cleaning Schedule display setting window.
Cancel the Cleaning Schedule3.
Press and hold button approximately 4
seconds on Remote Control, the Robot will
“BEEP” when the Cleaning Schedule process
cancel completed.
Press or button to select the desired
figures. Press the or button to select
the minute or hour section.
16
And then press the button, the Robot will
“BEEP” when the Cleaning Schedule setting
completed.
Use Your Robot Cleaner with “dserlife” App
Download “dserlife” App1.
Search and download the robot cleaner App “dserlife” from Google Play or App Store
Note:
Download on the
App Store
Download
Download on the
Google Play
dserlife
17
Register / Login an Account(ie. iOS App)2.
Open the App and register an account and log in.
18
Add Your Device3.
Choose your device + XXX
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Turn on Your Robot Cleaner4.
a. Press the Power Switch Button at the bottom of the robot cleaner.
b. Long press the Power Button and auto-charging button on the top of the robot together, the WiFi indicator will flash. Then you can connect device
with your phone.
WiFi Connection5.
Before you start, make sure that:
1. Your smartphone or tablet is connected to a 2.4Ghz WiFi network.(This robot only support 2.4Ghz network.)
2. Your smartphone or tablet is running iOS 8.0 (or above) or Android 4.4 (or above).
3. The WiFi satus light on robot is rapidly flashing blue.
4. Robot is attached to the Charging Dock to ensure it has enough power during setup.
a. Input a 2.4GHz WiFi name and its password b. Then you can enter your device function interface and
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use your robot cleaner now.
App Remote Control6.
Edge cleaning
Auto-cleaning
Auto-charging
Turn Left
Spot cleaning
Fan regulate(3 levels to choose)
Find your robot(robot will beep)
Forward
Turn Right
Backward
Start / Pause
21
Device Info
Information about the device name and details
Other
1. Share Device: add an another App account
to control this device
2. Accessories: to remind you to replace your
old accessories in time
3. Schedule: set a time to auto cleaning
4. Check Firmware: Information about WiFi
current version and MCU current version
Restore Factory Setting
* You can connect Amazon's ALEXA and
Google Assistant amazon's ALEXA and
Google Assistant as App instructions.
22
Regular Robot Care
To keep robot running at peak performance, perform the following care procedures. If you notice robot picking up less debris from your floor, then
empty the bin, clean the filter and clean the extractors.
Robot Part Care Frequency Replacement Frequency
Filter
Cleaning Cloth (Sold Seperately) After each use Every 2-4 months
Extractors
Dust Bin After each use
Water Tank (Sold Seperately) After each use
Front Caster Wheel
Side Brush
Cliff Sensors
Charging Contacts
Floor Tracking Sensor
Robot manufactures various replacement parts and assemblies. If you think you need a replacement part, please contact Customer Care
for more information.
Once per week (twice per week in homes
with pets)
Once every 4 months (once every 3
months in homes with pets)
Once per month
Every 2 months
Every 6-12 months
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Emptying Robot’s Bin
Cleaning Robot’s Filter
Press bin release button to remove bin.
1.
Remove filter by grasping the white tab.
1.
Shake off debris by tapping the filter against your trash container.
2.
24
Cleaning Robot’s Side Brush
Remove the brush
1.
Clean the brush and the brush post, and reinstall the brush.
2.
Cleaning Robot’s Cliff Sensors
and Charging Contacts
Wipe Robot’s Cliff Sensors with a clean, dry cloth.1.
Wipe the charging contacts on Robot and the Charging
2.
Base with a clean, dry cloth.
25
Cleaning Robot’s Floor Tracking
Sensor
Use a clean, dry microfiber or soft cotton cloth to wipe any
debris that has accumulated in the round sensor opening
on the right side of the bottom surface.
Do not spray cleaning solution directly into the sensor
opening.
4.6 Cleaning Robot’s Extractors
Pull on the release tabs to unlock the brush guard as shown.
1.
Lift the rolling brush to remove.
2.
Clean the rolling brush with the provided cleaning tool
3.
or a vacuum cleaner.
Reinstall the rolling brush by inserting the fixed protruding
4.
end first and then clicking into place.
Press down to snap the brush guard into place.
5.
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Battery and Charging Information
Remove the extractors. Remove any hair or debris that has collected underneath the caps and around the axles.
Lithium Ion Battery
Important: Lithium ion batteries and products that contain lithium ion batteries are subject to stringent transportation regulations.
If you need to ship this product (with the battery included) for service, travel or any other reason, you MUST comply with the following
shipping instructions:
Remove the lithium ion battery from the product
Place a piece of tape over the battery’s metal charging contacts
Reinstall the battery (with the tape on it) in the product and secure the battery door
Package the product in its original packaging or in your own packaging that prevents any movement during transportation
Ship via ground transportation only (no air shipping)
Battery Charging
To extend battery life, always keep robot charged on the Home Base when not in use.
Battery Storage
If storing robot off of the Charging Dock, remove the battery first. Then store robot and the battery in a cool, dry place.
Battery Disposal
Contact your local waste management authority for battery recycling and disposal regulations in your area.
Battery Replacement
ou can visit dser's website: www.dserlife.com to purchase the battery or other accessories for the robot.
Y
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Battery Removal
Follow these instructions to remove and reinstall robot’s battery:
Unscrew the door and the two screws on the battery door,
1.
then remove.
Reinstall the battery with the battery label and tabs facing up.
2.
Reinstall the battery door and the two screws. Take care not to pinch
3.
the side brush in the battery door when re-installing the battery.
28
Troubleshooting
Robot will tell you something is wrong with a two-tone distress sound followed by message. The indicator will also blink or lit red. Refer to
the chart as below to resolve Robot’s problem. If the problem is not resolved, please contact our COST FREE customer service team for more
assistance.
Rebooting Instructions
For some errors, rebooting Robot may resolve the problem. To reboot Robot, press the power button on the bottom on Robot, you will hear an
audible tone signifying a successful reboot.
Indicator Liting Red
Robot Blinks and Says Likely Cause What to Do
Indicator Liting Red
One beep
Two beeps
Three beeps
Four beeps
Front caster wheel is stuck
Robot’s side brush may stuck
Robot’s vacuum fan is stuck
or its filter is clogged.
Robot’s main extractors can’t turn.
29
Clean the front caster wheel and press the
power button to restart the Robot.
Clean the side brush and press the power
button to restart the Robot.
Remove and empty Robot’s bin. Clean Robot’s
filter. Then, briskly tap the bin to loosen any
remaining trapped debris.
Remove and clean Robot’s extractors and caps.
Indicator Flashing Red
Robot Blinks and Says Likely Cause What to Do
One beep
Indicator Flashing Red
Two beeps
Robot is stuck and one of the
wheels is not making contact with
the floor(hanging in mid-air).
Robot may be in an extremely
large room and the bumper is not
registering obstacles.
Robot is stuck.
Restart cleaning in a new location.
If Robot is stuck, free it and start in a new
location. Clean Robot’s side wheels of hair and
debris. Push the wheels in and out, and check
that they both turn freely.
Three beeps
Four beeps
Robot’s cliff sensors are dirty, it
is hanging over a drop, or it is
stuck on a dark surface.
Robot cannot return to its
Charging Dock or starting position.
30
If Robot is hanging over a drop, or on a dark
surface, start in a new location. Otherwise, wipe
its cliff sensors with a dry cloth.
Ensure there are no obstacles in front of the
Charging Dock or starting position. Wipe the
Charging contacts on both the Charging Dock
and robot with a clean, dry cloth.
Frequently asked questions
Problems Solutions
Make sure the main power switch is in the ON position.
cannot be activated.
The remote control
does not work.
stops working
suddenly.
You cannot schedule
cleanings.
Suction power is
weak.
cannot be charged.
Make sure the battery is fully charged.
Replace the batteries (2 AAA) in the remote control.
Make sure the remote control is within range (16 ft/5 m) of Robot.
If you still have trouble, turn off the main power switch and then turn it back on.
Replace the batteries in the remote control.
Make sure Robot is turned on and fully charged.
Note: Limited workable range distance is 5m/16.5ft.
Check if Robot is trapped or stuck on an obstacle.
Check if the battery level is too low.
If you still have trouble, turn off the main power switch, wait for 2 seconds, and then turn it back on.
Make sure the main power switch on the bottom of Robot is turned on.
Make sure the time, time of day (AM/PM), and the scheduled time have been set correctly.
Check if Robot power is too low to start cleaning.
Check if any obstructions are blocking the suction inlet.
Empty the dust collector.
Clean the filters with a vacuum cleaner or a cleaning brush.
Check if the filters are wet due to water or other liquid on the floor. Air-dry the filters completely before use.
Check if the indicator on the Charging Base lights up. If not, contact the service center to repair or replace the
Charging Base.
Dust off the charging contact pins with a dry cloth.
Check if you can hear a beep when Robot is docked onto the Charging Base. If not, contact the service center
to repair or replace the Charging Base.
31
Problems Solutions
Robot cannot return to
the Charging Base.
The rolling brush does
not rotate.
Robot’s movements or
travel path are
abnormal.
Specifications
Product Model R3760
Input
Battery Voltage DC 14.4 V
Power Consumption 28 W
Battery Type
Dust Collector Capacity 0.6 L
Cleaning Time Up to 100 mins
Charging Time 300 - 360 mins
Input
Output
Remove objects within 3 ft/1 m to the left and right side and within 6 ft/2 m of the front of the Charging Base.
When Robot is in the vicinity of the Charging Base, it will return more quickly. However, if the Charging Base
is located far away, Robot will need more time to return. Please be patient as it works its way back.
Clean the charging contact pins.
Clean the rolling brush.
Check if the rolling brush and brush guard have been installed properly.
Clean the sensors carefully with a dry cloth.
Restart Robot by turning the power switch off and on.
19 V
0.6 A
DC 14.4 V
Li-ion 2600 mAh
19 V
0.6 A
0.6 A
19 V
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Use the Boundary Strip
With the Boundary Strip, you can keep Robo away from any area
or item you do not want Robo to clean. the cleaner will recognize the
Boundary Strip and will not cross into the blocked-off area.
1. Identify the area or item you do not want the cleaner to get close to.
2. If necessary, use scissors to cut the Boundary Strip to a shorter length.
Be sure to correctly measure the length before cutting.
3. Apply the supplied strips of adhesive tape to lay the Boundary Strip
flat on the floor. Make sure the strip is placed FLAT on the floor or under
an area rug.
If the Boundary Strip is rolled up, remove and then
re-apply on the floor with adhesive tape. Otherwise
the Boundary Strip may not work well.
Make sure the Boundary Strip is placed on the same
surface plane the cleaner is used on.
Be careful not to damage the floor when using adhesive
tape. It is not recommended for use on carpets.
Keep the Boundary Strip away from objects that emit
excessive heat.
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For FAQs and more information,
please visit www.dserlife.com.
E-mail: support@dserlife.com
Facebook: @dserlife
Twitter: @dserlife
Ins: @dser_offical
YouTube: @dserlife
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