DSC MAXSYS PC4850 Installation Manual

PC4850 v1.0 • Installation Manual

WARNING: This manual contains information on limitations
regarding product use and function and information on the
limitations as to liability of the manufacturer. The entire
manual should be carefully read.

®

WARNING Please Read Carefully

Note to Installers

This warning contains vital information. As the only individual in contact with system users, it is your
responsibility to bring each item in this warning to the attention of the users of this system.

System Failures

This system has been carefully designed to be as effective as possible. There are circumstances, however,
involving fire, burglary, or other types of emergencies where it may not provide protection. Any alarm sys­tem of any type may be compromised deliberately or may fail to operate as expected for a variety of rea­sons. Some but not all of these reasons may be:

■ Inadequate Installation

A security system must be installed properly in order to provide adequate protection. Every installation
should be evaluated by a security professional to ensure that all access points and areas are covered. Locks
and latches on windows and doors must be secure and operate as intended. Windows, doors, walls, ceilings
and other building materials must be of sufficient strength and construction to provide the level of protec­tion expected. A reevaluation must be done during and after any construction activity. An evaluation by the
fire and/or police department is highly recommended if this service is available.

■ Criminal Knowledge

This system contains security features which were known to be effective at the time of manufacture. It is
possible for persons with criminal intent to develop techniques which reduce the effectiveness of these fea­tures. It is important that a security system be reviewed periodically to ensure that its features remain effec­tive and that it be updated or replaced if it is found that it does not provide the protection expected.

■ Access by Intruders

Intruders may enter through an unprotected access point, circumvent a sensing device, evade detection by
moving through an area of insufficient coverage, disconnect a warning device, or interfere with or prevent
the proper operation of the system.

■ Power Failure

Control units, intrusion detectors, smoke detectors and many other security devices require an adequate
power supply for proper operation. If a device operates from batteries, it is possible for the batteries to fail.
Even if the batteries have not failed, they must be charged, in good condition and installed correctly. If a
device operates only by AC power, any interruption, however brief, will render that device inoperative
while it does not have power. Power interruptions of any length are often accompanied by voltage fluctua-
tions which may damage electronic equipment such as a security system. After a power interruption has
occurred, immediately conduct a complete system test to ensure that the system operates as intended.

■ Failure of Replaceable Batteries

This system’s wireless transmitters have been designed to provide several years of battery life under nor-
mal conditions. The expected battery life is a function of the device environment, usage and type. Ambient
conditions such as high humidity, high or low temperatures, or large temperature fluctuations may reduce
the expected battery life. While each transmitting device has a low battery monitor which identifies when
the batteries need to be replaced, this monitor may fail to operate as expected. Regular testing and mainte-
nance will keep the system in good operating condition.

■ Compromise of Radio Frequency (Wireless) Devices

Signals may not reach the receiver under all circumstances which could include metal objects placed on or
near the radio path or deliberate jamming or other inadvertent radio signal interference.

■ System Users

A user may not be able to operate a panic or emergency switch possibly due to permanent or temporary
physical disability, inability to reach the device in time, or unfamiliarity with the correct operation. It is
important that all system users be trained in the correct operation of the alarm system and that they know
how to respond when the system indicates an alarm.

■ Smoke Detectors

Smoke detectors that are a part of this system may not properly alert occupants of a fire for a number of
reasons, some of which follow. The smoke detectors may have been improperly installed or positioned.
Smoke may not be able to reach the smoke detectors, such as when the fire is in a chimney, walls or roofs,
or on the other side of closed doors. Smoke detectors may not detect smoke from fires on another level of
the residence or building.
Every fire is different in the amount of smoke produced and the rate of burning. Smoke detectors cannot
sense all types of fires equally well. Smoke detectors may not provide timely warning of fires caused by
carelessness or safety hazards such as smoking in bed, violent explosions, escaping gas, improper storage
of flammable materials, overloaded electrical circuits, children playing with matches or arson.
Even if the smoke detector operates as intended, there may be circumstances when there is insufficient
warning to allow all occupants to escape in time to avoid injury or death.

■ Motion Detectors

Motion detectors can only detect motion within the designated areas as shown in their respective installa­tion instructions. They cannot discriminate between intruders and intended occupants. Motion detectors do
not provide volumetric area protection. They have multiple beams of detection and motion can only be
detected in unobstructed areas covered by these beams. They cannot detect motion which occurs behind
walls, ceilings, floor, closed doors, glass partitions, glass doors or windows. Any type of tampering
whether intentional or unintentional such as masking, painting, or spraying of any material on the lenses,
mirrors, windows or any other part of the detection system will impair its proper operation.

Passive infrared motion detectors operate by sensing changes in temperature. However their effectiveness
can be reduced when the ambient temperature rises near or above body temperature or if there are inten­tional or unintentional sources of heat in or near the detection area. Some of these heat sources could be
heaters, radiators, stoves, barbeques, fireplaces, sunlight, steam vents, lighting and so on.

■ Warning Devices

Warning devices such as sirens, bells, horns, or strobes may not warn people or waken someone sleeping if
there is an intervening wall or door. If warning devices are located on a different level of the residence or
premise, then it is less likely that the occupants will be alerted or awakened. Audible warning devices may
be interfered with by other noise sources such as stereos, radios, televisions, air conditioners or other appli­ances, or passing traffic. Audible warning devices, however loud, may not be heard by a hearing-impaired
person.

■ Telephone Lines

If telephone lines are used to transmit alarms, they may be out of service or busy for certain periods of
time. Also an intruder may cut the telephone line or defeat its operation by more sophisticated means
which may be difficult to detect.

■ Insufficient Time

There may be circumstances when the system will operate as intended, yet the occupants will not be pro­tected from the emergency due to their inability to respond to the warnings in a timely manner. If the sys­tem is monitored, the response may not occur in time to protect the occupants or their belongings.

■ Component Failure

Although every effort has been made to make this system as reliable as possible, the system may fail to
function as intended due to the failure of a component.

■ Inadequate Testing

Most problems that would prevent an alarm system from operating as intended can be found by regular
testing and maintenance. The complete system should be tested weekly and immediately after a break-in,
an attempted break-in, a fire, a storm, an earthquake, an accident, or any kind of construction activity inside

or outside the premises. The testing should include all sensing devices, keypads, consoles, alarm indicating
devices and any other operational devices that are part of the system.

■ Security and Insurance

Regardless of its capabilities, an alarm system is not a substitute for property or life insurance. An alarm
system also is not a substitute for property owners, renters, or other occupants to act prudently to prevent or
minimize the harmful effects of an emergency situation.

Limited Warranty

Digital Security Controls Ltd. warrants the original purchaser that for a period of twelve months
from the date of purchase, the product shall be free of defects in materials and workmanship under
normal use. During the warranty period, Digital Security Controls Ltd. shall, at its option, repair or
replace any defective product upon return of the product to its factory, at no charge for labour and
materials. Any replacement and/or repaired parts are warranted for the remainder of the original war­ranty or ninety (90) days, whichever is longer. The original purchaser must promptly notify Digital
Security Controls Ltd. in writing that there is defect in material or workmanship, such written notice
to be received in all events prior to expiration of the warranty period.

ranty on software and all software products are sold as a user license under the terms of the soft­ware license agreement included with the product. The Customer assumes all responsibility for
the proper selection, installation, operation and maintenance of any products purchased from
DSC. Custom products are only warranted to the extent that they do not function upon delivery.
In such cases, DSC can replace or credit at its option.

International Warranty

The warranty for international customers is the same as for any customer within Canada and the
United States, with the exception that Digital Security Controls Ltd. shall not be responsible for any
customs fees, taxes, or VAT that may be due.

Warranty Procedure

To obtain service under this warranty, please return the item(s) in question to the point of purchase.
All authorized distributors and dealers have a warranty program. Anyone returning goods to Digital
Security Controls Ltd. must first obtain an authorization number. Digital Security Controls Ltd. will
not accept any shipment whatsoever for which prior authorization has not been obtained.

Conditions to Void Warranty

This warranty applies only to defects in parts and workmanship relating to normal use. It does not
cover:

• damage incurred in shipping or handling;

• damage caused by disaster such as fire, flood, wind, earthquake or lightning;

• damage due to causes beyond the control of Digital Security Controls Ltd. such as excessive volt­age, mechanical shock or water damage;

• damage caused by unauthorized attachment, alterations, modifications or foreign objects;

• damage caused by peripherals (unless such peripherals were supplied by Digital Security Controls
Ltd.);

• defects caused by failure to provide a suitable installation environment for the products;

• damage caused by use of the products for purposes other than those for which it was designed;

• damage from improper maintenance;

• damage arising out of any other abuse, mishandling or improper application of the products.

Items Not Covered by Warranty

In addition to the items which void the Warranty, the following items shall not be covered by War­ranty: (i) freight cost to the repair centre; (ii) products which are not identified with DSC's product
label and lot number or serial number; (iii) products disassembled or repaired in such a manner as to
adversely affect performance or prevent adequate inspection or testing to verify any warranty claim.
Access cards or tags returned for replacement under warranty will be credited or replaced at DSC's
option. Products not covered by this warranty, or otherwise out of warranty due to age, misuse, or
damage shall be evaluated, and a repair estimate shall be provided. No repair work will be performed
until a valid purchase order is received from the Customer and a Return Merchandise Authorisation
number (RMA) is issued by DSC's Customer Service.
Digital Security Controls Ltd.’s liability for failure to repair the product under this warranty after a
reasonable number of attempts will be limited to a replacement of the product, as the exclusive rem­edy for breach of warranty. Under no circumstances shall Digital Security Controls Ltd. be liable for
any special, incidental, or consequential damages based upon breach of warranty, breach of contract,
negligence, strict liability, or any other legal theory. Such damages include, but are not limited to,
loss of profits, loss of the product or any associated equipment, cost of capital, cost of substitute or
replacement equipment, facilities or services, down time, purchaser’s time, the claims of third par­ties, including customers, and injury to property. The laws of some jurisdictions limit or do not allow
the disclaimer of consequential damages. If the laws of such a jurisdiction apply to any claim by or
against DSC, the limitations and disclaimers contained here shall be to the greatest extent permitted
by law. Some states do not allow the exclusion or limitation of incidental or consequential damages,
so that the above may not apply to you.

Disclaimer of Warranties

This warranty contains the entire warranty and shall be in lieu of any and all other warranties,
whether expressed or implied (including all implied warranties of merchantability or fitness for a
particular purpose) And of all other obligations or liabilities on the part of Digital Security Controls
Ltd. Digital Security Controls Ltd. neither assumes responsibility for, nor authorizes any other per­son purporting to act on its behalf to modify or to change this warranty, nor to assume for it any other
warranty or liability concerning this product.
This disclaimer of warranties and limited warranty are governed by the laws of the province of
Ontario, Canada.

WARNING: Digital Security Controls Ltd. recommends that the entire system be completely tested
on a regular basis. However, despite frequent testing, and due to, but not limited to, criminal tam­pering or electrical disruption, it is possible for this product to fail to perform as expected.

Installer’s Lockout

Any products returned to DSC which have the Installer’s Lockout option enabled and exhibit no
other problems will be subject to a service charge.

Out of Warranty Repairs

Digital Security Controls Ltd. will at its option repair or replace out-of-warranty products which are
returned to its factory according to the following conditions. Anyone returning goods to Digital
Security Controls Ltd. must first obtain an authorization number. Digital Security Controls Ltd. will
not accept any shipment whatsoever for which prior authorization has not been obtained.
Products which Digital Security Controls Ltd. determines to be repairable will be repaired and
returned. A set fee which Digital Security Controls Ltd. has predetermined and which may be revised
from time to time, will be charged for each unit repaired.
Products which Digital Security Controls Ltd. determines not to be repairable will be replaced by the
nearest equivalent product available at that time. The current market price of the replacement product
will be charged for each replacement unit.

There is absolutely no war-

Table of Contents

Section 1:Introduction 1

1.1 About PC4850 Manuals ......................................................1

1.2 Features ................................................................................. 1

1.3 Specifications ........................................................................1

1.4 Additional Devices .............................................................. 1

Section 2:Installing & Wiring PC4850 2

2.1 Unpacking the PC4850 ........................................................2

2.2 Preparing a Mounting Location .........................................2

2.3 Installing a Postal Lock .......................................................2

2.4 Installing the PC4850 ...........................................................2

2.5 Connecting Door Strikes .....................................................2

2.6 Connecting Magnetic Locks ............................................... 3

2.7 Connecting the Telephone Line .........................................3

2.8 Connecting the PC4850 to a PC4851 (No Bill Option) ....3

2.9 Connecting the Combus .....................................................3

2.10 Connecting More Than One PC4850 .................................3

2.11 Connecting a PC4850 with a PC4820

Installed on the Same Door ................................................3

2.12 Connecting the PC4850 to Ground ....................................4

2.13 Connecting the Power .........................................................4

2.14 Lithium Batteries ..................................................................4

2.15 Connecting Tamper ............................................................. 4

Section 3:Programming the PC4850 5

3.1 How the PC4850 Works ......................................................5

3.2 Programming PC4850 From a Keypad .............................5

3.3 Programming From DLS-3 .................................................5

3.4 Enrolling the PC4850 ...........................................................5

3.5 Programming Users’ Names,

Telephone Numbers, and Codes .......................................6

3.6 Programming the Greeting Display ..................................7

3.7 Selecting Touch-Tone* or Pulse Dialing ...........................7

3.8 Using the No Bill Option .....................................................7

3.9 Changing the Battery Supervision Option .......................8

3.10 Setting the Talk Time, Door Time, Auxiliary Relay,

and the Call Time .................................................................8

3.11 Setting up Access Codes for Two Building Entry Points 8

3.12 Resetting to Factory Default Programming .....................8

Section 4:Testing and Troubleshooting 9

4.1 Testing the PC4850 ...............................................................9

4.2 Troubleshooting ...................................................................9

4.3 “System is Busy. Please Wait” Message ...........................9

Section 5:Programming Worksheet 10

5.1 PC4850 Toggle Options .....................................................10

5.2 Miscellaneous Options ......................................................10

5.3 Entry Access Divider .........................................................10

5.4 Greeting Display ................................................................10

Tenant Information Record Sheet 11

*'Touch-Tone' is a registered trademark of Stentor Resource Centre, Inc.

FCC COMPLIANCE STATEMENT

CAUTION: Changes or modifications not expressly approved by Digital Secu­rity Controls Ltd. could void your authority to use this equipment.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential instal­lation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be deter­mined by turning the equipment off and on, the user is encouraged to try to cor­rect the interference by one or more of the following measures:

• Re-orient the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.

• Consult the dealer or an experienced radio/television technician for help.

The user may find the following booklet prepared by the FCC useful: “How to
Identify and Resolve Radio/Television Interference Problems”. This booklet is
available from the U.S. Government Printing Office, Washington D.C. 20402,
Stock # 004-000-00345-4.

Important Information

This equipment complies with Part 68 of the FCC Rules. On the side of this
equipment is a label that contains, among other information, the FCC registra­tion number of this equipment.

OTIFICATION TO TELEPHONE COMPANY The customer shall notify the telephone

N

company of the particular line to which the connection will be made, and provide
the FCC registration number and the ringer equivalence of the protective circuit.

FCC Registration Number: F53CAN-35604-OT-E
Ringer Equivalence Number: 0.1B
USOC Jack: RJ-11

ELEPHONE CONNECTION REQUIREMENTS Except for the telephone company pro-

T

vided ringers, all connections to the telephone network shall be made through
standard plugs and telephone company provided jacks, or equivalent, in such a
manner as to allow for easy, immediate disconnection of the terminal equipment.

Standard jacks shall be so arranged that, if the plug connected thereto is with­drawn, no interference to the operation of the equipment at the customer’s pre­mises which remains connected to the telephone network shall occur by reason
of such withdrawal.

I

NCIDENCE OF HARM Should terminal equipment or protective circuitry cause

harm to the telephone network, the telephone company shall, where practicable,
notify the customer that temporary disconnection of service may be required;
however, where prior notice is not practicable, the telephone company may tem­porarily discontinue service if such action is deemed reasonable in the circum­stances. In the case of such temporary discontinuance, the telephone company
shall promptly notify the customer and will be given the opportunity to correct
the situation.

DDITIONAL TELEPHONE COMPANY INFORMATION The security control panel

A

must be properly connected to the telephone line with a USOC RJ-11 telephone
jack.
The FCC prohibits customer-provided terminal equipment be connected to party
lines or to be used in conjunction with coin telephone service. Interconnect rules
may vary from state to state.

HANGES IN TELEPHONE COMPANY EQUIPMENT OR FACILITIES The telephone

C

company may make changes in its communications facilities, equipment, opera­tions or procedures, where such actions are reasonably required and proper in its
business. Should any such changes render the customer’s terminal equipment
incompatible with the telephone company facilities the customer shall be given
adequate notice to the effect modifications to maintain uninterrupted service.

INGER EQUIVALENCE NUMBER (REN) The REN is useful to determine the quan-

R

tity of devices that you may connect to your telephone line and still have all of
those devices ring when your telephone number is called. In most, but not all
areas, the sum of the RENs of all devices connected to one line should not exceed
five (5.0). To be certain of the number of devices that you may connect to your
line, you may want to contact your local telephone company.

QUIPMENT MAINTENANCE FACILITY If you experience trouble with this tele-

E

phone equipment, please contact the facility indicated below for information on
obtaining service or repairs. The telephone company may ask that you discon­nect this equipment from the network until the problem has been corrected or
until you are sure that the equipment is not malfunctioning.
Digital Security Controls Ltd. 160 Washburn St., Lockport, NY 14094

i

Ground wire

from building

*WARNING: The Lithium battery is NOT

replaceable. There is a risk of explosion if
battery is replaced incorrectly. If the lithium
battery stops working, return the circuit
board to the supplier. If you need to
dispose of the circuit board and/or the
lithium battery, wrap the battery in non-
conductive tape. Check with your local
government for battery disposal regulations.

Transformer

16.0V @ 40 VA

For EU countries,

the power supply must

meet the applicable requirements

of the Low Voltage Directive

NOTE: Do not connect transformer

to a receptacle controlled by a

switch, for UL/ULC installations.

16 VAC

40VA min.

IMPORTANT (For EU Market)

1. The connection to the mains supply must be made as per local
authorities' rules and regulations. In the UK, as per BS6701.

2. If during the installation a knockout is removed, it is the installer's
responsibility to ensure that the same degree of protection for the
cabinet is provided by the use of bushings, fittings, etc.

3. The cabinet must be secured to the building structure before operation.

4. The equipment is intended to be installed by SERVICE PERSONNEL
ONLY or equivalent (e.g., persons having appropriate technical training
& experience necessary to be aware of hazards to which they are
exposed in performing that task.

5. Internal & external wiring must be routed in a manner that prevents:

- excessive strain on wire and on terminal connections;

- loosening of terminal connections;

- damage of conductor insulation.

CAUTION: Lithium

battery cannot

be replaced*

*The Marking related information is
provided on the Printed Circuit Board
located within the equipment.

6. Regarding the power supply

- it must be PERMANENTLY CONNECTED

- in EU countries, it must meet the applicable requirements of the
LowVoltage Directive and must be PERMANENTLY CONNECTED and
protected, as per EN60950 requirements. In all other countries, it shall be
of an approved type acceptable to the local authorities. It must not produce
an Earth leakage current higher than 3.5mA at maximum rated voltage.

- it is the responsibility of the installer to incorporate a readily accessible
disconnect device in the fixed wiring for the user (i.e., circuit breaker,
isolating switch).

7. The ground connection must be as shown above or equivalent.

ii

Section 1: Introduction

The PC4850 Telephone Entry Module connects to PC4020
v3.2 and higher systems to provide access control and
communication to tenants of condominiums, offices, or
apartment buildings. The PC4850 uses the tenant’s exist­ing telephone line to allow tenants to communicate with
visitors and, if desired, to open the entry door for them.
Each PC4850 module can provide access control for up to
two building entry points.

You can program up to 1500 users on each PC4020 v3.2
and higher system.

1.1 About PC4850 Manuals

The PC4850 manual set provides installation and pro­gramming instructions for the PC4850 module.

Installation Manual

Please read this manual before installing the PC4850
module.

On page 11 of this manual is a Tenant Information
Record Sheet. You can photocopy this form for your cus-
tomers so that they can keep a record of the user pro-
gramming for their system. On page 10 of this manual is
a programming worksheet for you to record your
PC4850 programming choices.

1.2 Features

• Supports up to 1500 users

• Connect up to 16 PC4850 modules to the system (all
PC4850 modules share one telephone line)

• Programmable locally using a Maxsys system keypad

• Uploading and downloading of data from a remote
computer using DLS-3

• Each PC4850 can control up to 2 entry points

1.3 Specifications

• Connects to PC4020 panel with 4-wire Combus

• AC input - 16V

• Backup power source - 12 V
included)

• Battery charger - 350mA to charge 12V
batteries (observe all safety instructions provided by
battery manufacturer)

• Door strike transformer connection - 8 to 24V

• Primary relay outputs - 24V

2.0A peak

• Auxiliary relay output - 24V

• Postal lock switch - 12V

• Lithium backup battery for programming memory
and clock included - lasts up to 10 years

• Speaker impedance: 45 Ω

• Aux output: 11.4 - 12V

11.4 - 12V

NOTE: This output is not suitable to power Door Strikes

• Indoor and outdoor use (for UL & ULC only)

AC, 40VA

DC, 4Ah compatible (not

DC lead acid

AC, 1.6A continuous; 24V,

AC, 1.6A

DC, 0.25A

DC, 25mA with 1.2Ah backup

DC, 200mA with 4Ah backup

1.4 Additional Devices

• AC or DC style door strikes, magnetic locks, and elec­tric doors can be used

• A postal lock may be connected (optional Postal
Switch Kit required)

• CCTV board camera (optional Camera Mount Hard­ware Pack is required)

AC, 1.6A

1