DSC TL280LE, TL280LER, LE2080R, 3G2080E, 3G2080RE Installation Manual

TL280LE(R)

Internet and LTE/HSPA Dual-Path Alarm

Communicator

LE2080(R)

LTE/HSPA Alarm Communicator

3G2080(R)E

Cellular Alarm Communicator

TL2803G(R)E

Internet and HSPA Dual-Path Alarm Communicator

TL280(R)E

Internet Alarm Communicator

Installation Manual v5.1

WARNING: This manual contains information on limitations regarding product use and

function and information on the limitations as to the liability of the manufacturer. The
entire manual should be carefully read.

PLEASE NOTE THAT NOT ALL MODELS AND FEATURES LISTED ARE AVAILABLE IN
ALL MARKETS.

Table of Contents

Table of Contents 2
WARNING: Installer please read carefully 4
General 5

IMPORTANT 5
Safety Information 5

Model Information 5
Panel Mounting 6
Features 6
Technical Specifications 6
Ratings Compatibility 7
Pre Installation Configuration 7

Encryption 7

Communicator Installation Configuration 8

Installing the Ethernet Cable (TLXXXX Models Only) 8
Inserting and Removing the SIM Card 8
Running the RS-232 Cable (R models only) 8

Installing Communicator in Panel 8

Installing Communicator with HS2016, HS2032, HS2064, and HS2128 Panel 8

Communicator Placement Test 12

Cellular Communicators Models Only 12
Cellular Signal Strength Display - LCD Keypad only 12

Initial Panel Programming 13

Keypad Data Display 13
Entering HEX values at keypad 13
Entering ASCII Characters at keypad 13
HS2016/2032/2064/2128 Initial Programming 13
Activating the Communicator with C24 Communications 13

SMS Command and Control 13

SMS Commands 14

Communicator Status LEDs 14

Yellow Trouble LED 14
Panel Supervision Trouble (2 Flashes) 14
SIM Lock Trouble (4 Flashes) 15
Cellular Trouble (5 Flashes) 15
Ethernet Trouble (6 Flashes) 15
Receiver Not Available (7 Flashes) 15
Receiver Supervision Trouble (8 Flashes) 15
FTC Trouble (9 Flashes) 15
Module Configuration Trouble (12 Flashes) 15
Red Network Connection Status LED 15
(Green LED 1) (Green LED 2) and (Yellow LED) Signal Strength 15
Network Activity LEDs - Red and Green(TL2803G(R)E / TL280LE(R) only) 16

Communicator Troubleshooting 16
Ethernet/Cellular Programming Options 18

System Options 18
Programming Options 20
Communications Reporting Codes 23

2

System Test Options 23
Ethernet Receiver 1 Options 25
Ethernet Receiver 2 Options 25
Ethernet Options 26
Cellular Receiver 1 Options 27
Cellular Receiver 2 Options 27
Cellular Options 28
SMS Event Notification/Command and Control Options 29
External Event Label Programming 35
Receiver Diagnostic Testing 38
System Information (Read Only) 38
System Reset Defaults 42

Ethernet Cellular Programming Worksheets 43

System Options 43
Programming Options 43
System Test Options 44
Ethernet Receiver 1 Options 44
Ethernet Receiver 2 Options 44
Ethernet Options 44
Cellular Receiver 1 Options 44
Cellular Receiver 2 Options 45
Cellular Options 45
Command and Control Options 45
External Event Label Programming 50
Receiver Diagnostic Testing 54
System Information (Read Only) 55
System Reset Defaults 55

Limited Warranty 56
EULA 56
Regulatory Information 57

3

WARNING: Installer please read

carefully

Note to Installers

The warnings on this page contain vital information. As the only indi­vidual in contact with system users, it is the installer’s responsibility to
bring each item in this warning to the attention of all users of this sys­tem.

System Failure s

This system has beencarefully designed to be as effective as possible.
There are circumstances, however, involving fire, burglary, or other
types of emergencies where it may not provide protection. Any alarm
system of any type may be compromised deliberately or may fail to
operate as expected for a variety of reasons. Some, but not all, of the
reasons may be:

Acc ess by Intruders

Intruders may enter throughan unprotected access point, circumvent a
sensing device, evade detection by m oving through an area of insuf­ficient coverage, disconnect a warning device, or interfere with or pre­vent the proper operation of the system.

Component Failure

Although every effort has been made to make this system as reliable
as possible, the system may fail to function as intended due to the fail­ure of a component.

Comprom ise of Radio Fre quency (Wire less) Devices

Signals may not reach the receiver under all circumstances which
could include metal objects placed on or near the radio path or delib­erate jamming or other inadvertent radio signal interference.

Criminal Knowledge

This system contains security features which were known to be effect­ive at the time of manufacture. It is possible for persons with criminal
intent to develop techniques which reduce the effectiveness of these fea­tures. It is important that the security system be reviewed periodically
to ensure that its features r emain effective and that it is updated or
replaced if it is foundthat it does not provide the protection expected.

Failure of Re placeable Batteries

This system’s wireless transmitters have been designed to provide
several years of battery life under normal conditions. The expectedbat­tery life is a function of the device environment, usage, andtype. Ambi­ent conditions such as high humidity, high or low temperatures, or
large temperature fluctuations may reduce the expected battery life.
While each transmitting device has a low battery monitor which iden­tifies when the batteries need to be replaced, this monitor may fail to
operate as expected. Regular testing and maintenance will keep the
system in good operating condition.

Inadequate Installation

A security system must be installed properly in order to provide
adequate protection. Every installationshould be evaluated by a secur­ity professional to ensure that all access points andareas are covered.
Locks and latches on windows and doors must be secure and operate
as intended. Windows, doors, walls, ceilings and other building mater­ials must be of sufficient strength and construction to provide the level
of protection expected. A reevaluation must be done during and after
any construction activity. An evaluation by the fire and/or police depart­ment is highly recommendedif this service is available.

Inadequate Testing

Most problems that would prevent an alarm system from operating as
intended can be found by regular testing and maintenance. The com­plete system should betested weekly and immediately after a break-in,
an attempted break- in, a fire, a storm, an earthquake, an accident, or
any kind of construction activity inside or outside the premises. The
testing should include all sensing devices, keypads, consoles, alarm
indicating devices, and any other operational devices that are part of the
system.

Insufficient Time

There may be circumstances when the system will operate as inten­ded, yet the occupants will not be protected from an emergency due to
their inability to respond to the warnings in a timely manner. If the sys­tem is remotely monitored, the response may not occur in time to pro­tect the occupants or their belongings.

Motion De te ct ors

Motion detectors canonly detect motion within the designated areas as
shown in their respective installation instructions. They cannot dis­criminate between intruders and intended occupants. Motion detectors

do not provide volumetric area protection. They have multiple beams of
detection and motion can only be detected in unobstructed areas
covered by these beams. They cannot detect motion which occurs
behindwalls, ceilings, floor, closed doors, glass partitions, glass doors
or windows. Any type of tamperingwhether intentional or unintentional
such as masking, painting, or spraying of any material on the lenses,
mirrors, windows or any other part of the detection system will impair
its proper operation.
Passive infrared motion detectors operate by sensing changes in tem­perature. However their effectiveness can be reduced when the ambi­ent temperature rises near or above body temperature or if there are
intentional or unintentional sources of heat in or near the detection area.
Some of these heat sources could be heaters, radiators, stoves, bar­becues, fireplaces, sunlight, steam vents, lightingand so on.

Power Failure

Control units, intrusion detectors, smoke detectors and many other
security devices require an adequate power supply for proper oper­ation. If a device operates from batteries, it is possible for the batteries
to fail. Even if the batteries have not failed, they must be charged, in
good condition and installed correctly. If a device operates only by AC
power, any interruption, however brief, will render that device inop­erative while it does not have power. Power interruptions of any length
are often accompanied by voltage fluctuations which may damageelec­tronic equipment such as a security system. After a power interruption
has occurred, immediately conduct a complete system test to ensure
that the system operates as intended.

Security and Insurance

Regardless of its capabilities, an alarm system is not a substitute for
property or life insurance. An alarm system also is not a substitute for
property owners, renters, or other occupants to act prudently to prevent
or minimize the harmful effects of an emergency situation.

Smoke Detector s

Smoke detectors that are a part of this system may not properly alert
occupants of a fire for a number of reasons, some of which follow. The
smoke detectors may have been improperly installed or positioned.
Smoke may not be able to reach the smoke detectors, such as when
thefire is in a chimney, walls or roofs, or on the other side of closed
doors. Smoke detectors may not detect smoke from fires on another
level of the residence or building.
Every fire is different in theamount of smoke produced and the rate of
burning. Smoke detectors cannot sense all types of fires equally well.
Smoke detectors may not provide tim ely warning of fires caused by
carelessness or safety hazards such as smoking in bed, violent explo­sions, escaping gas, improper storage of flammable materials, over­loadedelectrical circuits, children playing with matches, or arson.
Even if the smoke detector operates as intended, there may be cir­cumstances when there is insufficient warning to allow all occupants to
escape in time to avoid injury or death.

Telephone Lines

If telephonelines are used to transmit alarms, they m ay be out of ser­vice or busy for certain periods of time. Also an intruder may cut the
telephone line or defeat its operation by more sophisticated means
which may be difficult to detect.

Warning Device s

Warning devices such as sirens, bells, horns, or strobes may not warn
people or waken someone sleeping if there is an intervening wall or
door. If warning devices are located on a different level of the residence
or premise, then it is less likely that the occupants will be alerted or
awakened. Audible warning devices m ay be interfered with by other
noise sources such as stereos, radios, televisions, air conditioners,
other appliances, or passing traffic. Audible warning devices, however
loud, may not be heard by a hearing-impaired person.

4

General

IMPORTANT

This installation manual shall be used in conjunction with the control panel. Allthe safety instructions spe­cified within that manual shall be observed. The control panelis referenced as the “panel” throughout this
document. This installation guide provides the basic wiring, programming and troubleshooting inform­ation.
The HSPA(3G)/dual-path alarm communicator is a fixed, wall-mounted unit, and shall be installed in the
location specified in these instructions.The equipment enclosure must be fully assembled and closed,
with all the necessary screws/tabs, and secured to a wall before operation. Internal wiring must be
routed in a manner that prevents:

l Excessive strain on wire and on terminal connections,
l Interference between power limited and non power limited wiring,
l Loosening of terminal connections, or
l Damage of conductor insulation.

WARNING: Never install this equipment during a lightning storm!

Safety Information

The installer must instruct the system user on each of the following:

l Do not attempt to service this product. Opening or removing covers may expose the user to dan-

gerous voltages or other risks.

l Any servicing shallbe referred to service persons only.
l Use authorized accessories only with this equipment.
l Do not stayclose to the equipment during device operation.
l Do not touch the external antenna.

Model Information

This manual covers the following models of alarm communicators:
Models TL2803GRE, TL2803GE, 3G2080RE, 3G2080E, TL280RE and TL280E are for North Amer­ica and cover the following bands: 850 / 1900MHz.
Models TL2803GRE- EU , TL2803GE- EU , 3G2080RE- EU and 3G2080E- EU are for Europe/In­ternational and cover the following bands: 900/1800 MHz.
Models TL280LER , TL280LE, LE2080R, LE2080 are for North America and support LTE bands B2,
B4, B5, B12 and B13 and WCDMA bands B2 and B5.

Band Transmit Band (Tx) Receive Band (Rx)

LTE B2 1850 - 1910 MHz 1930 - 1990 MHz
LTE B4 1710 - 1755 MHz 2110 - 2155 MHz
LTE B5 824 - 849 MHz 869 - 894 MHz
LTE B12 698 - 716 MHz 728 - 746 MHz
LTE B13 777 - 787 MHz 746 - 756 MHz
UMTS B2 1850 - 1910 MHz 1930 - 1990 MHz
UMTS B5 824 - 840 MHz 869 - 894 MHz

References to model names TL280(R)E, TL2803G(R)E, 3G2080(R)E, TL280LE(R) and LE2080(R)
throughout this manual apply to all specified models unless stated differently. Models ending in “R”
include a built-in RS-232 interface for connecting to local third party applications.
The TL280(R) E/TL2803G(R)E/3G2080 (R) E/TL280LE(R) /LE2080(R supports integration over cel­lular/IP, available with licensed 3rd party product solutions. Specific programming for the related pro­gramming sections isto be provided by the 3rd party. A current list of compatible 3rd party solutions can
be found at www.dsc.com.
3G2080(R)E: Is a HSPA(3G) cellular alarm communicator that sendsalarm communication to Sur- Gard
System I-IP, II, III (SG-DRL3IP), IV (SG-DRL4IP), and 5 (SG-DRL5IP) central station receivers via a
HSPA(3G)/GPRS digital cellular network. TL2803G(R)E: Is a dual-path HSPA(3G) Ethernet alarm com­municator that sends alarm communication to Sur- Gard System - IPI, II, III, IV, and 5 central station
receivers through Ethernet/Internet or a HSPA(3G)/GPRS digitalcellular network.
TL280(R)E: Is an Ethernet alarm communicator that sends alarm communication to Sur-Gard System I­IP, II, III (SG-DRL3IP), IV (SG- DRL4IP), and 5 (SG- DRL5IP) central station receivers via Eth­ernet/Internet.

5

LE2080(R) : is an LTE (4G) cellular alarm communicator with HSPA(3G) fallback support that sends
alarm communications to Sur- Gard System I- IP, II, III (SG- DRL2IP, IV (SG-DRL4IP) and 5 (SG­DRL5IP) central station receivers via an LTE(4)/HSPA(3G) digital cellular network.
TL280LER: Is a dual path LTE (4G) Ethernet alarm communicator that sends alarm communications to
Sur-Gard System I-IP, II, III (SG-DRL3IP, IV (SG-DRL4IP) and 5 (SG-DRL5IP) central station receivers
via Ethernet/Internet or a LTE(4)/HSPA(3G) digital cellular network.
The communicator can be used as either a backup or primary communicator. The communicator sup­ports Internet Protocol (IP) transmission of panel and communicator events over Ethernet/Internet
and/or HSPA/GPRS.
The cellular performance of the LE2080(R), TL280LE (R), 3G2080(R) E or TL2803G (R) E com­municators depend greatly on the LTE(4G)/HSPA(3G) network coverage in the local area.
Optionalantenna kits(GS-15ANTQ, GS-25ANTQ, GS-50ANTQ) are available from DSC to improve sig­nal strength asrequired.
NOTE: Prior to installation, confirm with the local service provider that the LTE(4G)/HSPA(3G) network

isavailable and active in the area where the communicator willbe installed, and that radio signal
strength (CSQ) is adequate.

Panel Mounting

The following communicators are compatible with HS2016, HS2016-4, HS2032, HS2064, and HS2128
panels:

l 3G2080(R)E (HSPA(3G)/GPRS only)
l TL2803G(R)E (Ethernet/Internet + HSPA(3G)/GPRS dual-path)
l TL280(R)E (Ethernet/Internet only)
l LE2080(R) (LTE(4)/HSPA(3G) only)
l TL280LE(R) (Ethernet/Internet + LTE(4)/HSPA(3G))

Features

l 128-bit AES encryption via cellular and Ethernet/Internet (NIST validation cert. number 2645).
l Backup or primary cellular alarm communication.
l Automatically switches to 2G (EDGE/GPRS) if HSPA(3G) service is not available.
l Ethernet LAN/WAN 10/100 BASE-T (TL2803G(R)E and TL280(R)E only).
l Fully redundant Ethernet/Internet and cellular dual-path alarm communication (TL2803G(R)E only).
l Full event reporting to central station.
l Individual Internet and/or cellular periodictest transmission.
l Integrated call routing.
l Visual Verification (Requires Sur-Gard System 5 Receiver)
l Remote firmware upgrade capability of the communicator and panel firmware via Ethernet and/or cel-

lular.

l Panel remote uploading/downloading support via cellular and Ethernet/Internet.
l PC-LINK connection.
l Programmable labels.
l SIA and Contact ID (CID) formats supported.
l Signal strength and trouble display LEDs.
l Supervision heartbeats sent via cellular and Ethernet/Internet.
l Third party integration over cellular/IP. The product supports third party application via serial (R-mod-

els only), cellular and, Ethernet. Refer to third-party application documentation for more information.

Technical Specifications

The TL2803G(R) E is also suitable to be used with a compatible control unit listed for dual line security
transmission when used in conjunction with a DACT or a Public Switched Data Network (PSDN) trans­mitter, where the PSDN provides the line security and is the primary line. In this mode, alarm signals are
to be sent simultaneously over both communication methods.

6

Ratings Compatibility

Table 1: Communicator Ratings

Model

3G2080(R)E /LE2080

(R)

Cellular only

TL280(R)E

Internet only

TL2803G(R)E/TL280LE

(R)

Internet and Cellular

Power Supply Ratings

Input Voltage

10.8-12.5 VDC
Power is supplied from the panel’s PC-Link header or PCL-422 module in remote
cabinet installations. In remote cabinet installations, the PCL-422 module located
with the communicator is powered by an HSM2204 or an HSM2300. Refer to the
PCL-422 installation sheet for details.

Current Consumption

Standby Current 90mA @ 13.66V 120mA @ 13.66V

Alarm (Transmitting)
Current

400mA @ 12V

Operating
Frequency

850MHz, 1900MHz

Typical Antenna
Gain

2dBi

Environmental Specifications

Operating
Temperature

-10°C to 55°C

Humidity 5% ~ 93% relative humidity, non-condensing

Mechanical Specifications

Board Dimensions
(mm)

100 × 150 × 15 100 × 150 × 15

Weight (grams) with
bracket

310 320

Table 2: Compatible Receivers and Panels

Communicator Receiver/Panel Description

3G2080(R)E
LE2080(R)
TL2803G(R)E
TL280LE(R)
TL280(R)E

Receiver

l Sur-Gard System I-IP Receiver, version 1.13+
l Sur-Gard System II Receiver, version 2.10+
l Sur-Gard SG-DRL3-IP, version 2.30+ (for Sur-Gard System III

Receiver)

l Sur-Gard SG-DRL4-IP version 1.20+ (for Sur-Gard System IV

Receiver)

l Sur-Gard SG-DRL5-IP version 1.00+ (for Sur-Gard System 5

Receiver)

Panel

l HS2016
l HS2016-4
l HS2032
l HS2064
l HS2128

NOTE: Enter [*][8][Installer Code][900] at keypad to view the panel version number.

Pre Installation Configuration

Encryption

The communicator uses128 Bit AES encryption. Encryption can only be enabled from the monitoring sta­tion receiver. Each receiver (Ethernet 1 and 2, cellular 1 and 2) can independently have encryption

7

enabled or disabled. When encryption is enabled, the central station will configure the device to encrypt
communications the next time the communicator module performs a communication to that receiver.
NOTE: Packets will start being encrypted only after the next event is sent to that receiver, or if the unit is

restarted.

Before leaving the installation site, the communicator TL2803G(R)E Ethernet line shall be
connected via an APPROVED (acceptable to the local authorities) Network Interface Device
(NID). All wiring shall be performed according to the local electrical codes.

Communicator Installation Configuration

This HSPA(3G)/dual-path alarm communicator shall be installed by service persons only (service person
isdefined asa person having the appropriate technicaltraining and experience necessary to be aware of
hazards to which that person may be exposed to in performing a taskand can also take measures to min­imize the risks to that person or other persons). The Communicator shall be installed and used within an
environment that provides the pollution degree max 2, overvoltages category II, in non- hazardous,
indoor locations only. This manual shall be used with the installation manual of the panel which is con­nected to the communicator. Allinstructions specified within the panel manual must be observed.
Allthe local rules imposed by local electrical codes shall be observed and respected during installation.

Installing the Ethernet Cable (TLXXXX Models Only)

A Category 5 (CAT 5) Ethernet cable must be run from a source with Internet connectivity to the com­municator module, inside the panel. The communicator end of the cable must be terminated with an
RJ45 plug, which will connect to the communicator’s RJ45 jack after the communicator is installed. All
requirements for installation of CAT5 Ethernet cable must be observed for correct operation of the com­municator, including, but not limited to, the following:

l Do NOT strip off cable sheathing more than required for proper termination.
l Do NOT kink/knot cable.
l Do NOT crush cable with cable ties.
l Do NOT untwist CAT5 pairs more than ½ in. (1.2cm).
l Do NOT splice cable.
l Do NOT bend cable at right angles or make any other sharp bends.

NOTE: CAT5 specification requires that any cable bend must have a minimum 2 in. (5 cm) bend radius.

Maximum length of CAT 5 cable is 328 ft. (100 m).

Inserting and Removing the SIM Card

1. Remove the front cover of the panel to accessSIM holder.

2. Remove power from the panel and disconnect the battery and telephone line.

3. On the SIM card holder push gently to slide the cover downwards to OPEN. Thiswill unlatch the SIM
card holder on the top edge of the communicator PCB. (See Figure 3).

4. Tilt the top of the SIM card holder downwards to access the SIM card.

NOTE: The SIM can be damaged by bending or scratching contacts. Use caution when handling SIM

cards.

5. Insert or remove the SIM card, noting the orientation of the notches on the SIM card and the SIM
card holder.

6. When inserting a SIM card, insert the card in the proper orientation and gentlypush the SIM card
holder down and slide the holder as indicated bythe arrow on SIM holder, to LOCK.

7. Reconnect the backup battery and telephone line, apply AC power to panel, and replace the panel
cover.

Running the RS-232 Cable (R models only)

When installing the communicator for use with 3rd party applications an RS- 232 cable must be con­nected between the 3rd party device and the communicator module.
NOTE: Maximum cable length for RS-232 cable is 8 ft. (2.4 m).
Please refer to the installation manual for the 3rd party device for wiring instructions.

Installing Communicator in Panel

Installing Communicator with HS2016, HS2032, HS2064, and HS2128 Panel

NOTE: Before installing communicator or inserting/removing SIM, ensure that system power is OFF and

telephone line isdisconnected.

1. To assemble supplied mounting bracket, perform the following: (See Figure 1).

a. Remove the 4 white plasticstandoffs from the bag provided with the communicator kit.
b. Insert the 4 standoffs through the backof the mounting bracket, into the holesat each corner.

(The antenna mounting tab should be facing away from you).

8

c. Place the bracket on a flat, solid surface. Hold the communicator component side up and orient

the 4 holes on the communicator with the 4 standoffs protruding from the bracket. Push the com­municator firmly and evenly onto the standoffs until it issecurely attached to the mounting

bracket.
d. Remove the panel front cover.
e. Remove and discard the circular knockout located in the top-right section of the panel. (This hole

willbe used for connection of the supplied radio antenna).

f. Connect the supplied 5” (12.7 cm) antenna cable to the radio, by passing the connector through

the hole on backof the mounting bracket to the communicator board. Push the antenna con-

nector firmly into the socket on the cellular radio. (See Figure 3).

Figure 1: Communicator Mounting Bracket

10

4

1

2

8

3

7

6

5

11

9

9

8

Item Description

1 External Antenna Screw Thread

2 Brass Nut

3 Brass Washer

4 Nylon Washer (flat)

5 Antenna Mounting Tab

6 Nylon Washer with bushing (thicker flat washer)

7 Antenna Cable

8 Mounting Holes

9 Mounting Plate

10 Communicator Board

11 Stand Off

2. Installthe Communicator into the panel:
a. Attach one end of the PC-LINK cable to the panel PCLINK_2 header on the panel (red wire

goes on the right-hand pin of the panel PCLINK_2 header (see Figure 3)).

b. Insert the assembled communicator into the panel.

NOTE: Ensure that the threaded antenna connection point is visible through the knockout hole

at the top right of the panel.

c. Place the nylon washer with bushing (thick flat washer) onto the threaded section of the antenna

cable. Insert the threaded section through the antenna mounting knockout hole at top right of
panel.

d. Place the second nylon washer (flat), followed by the brasswasher and the brass nut, onto the

threaded section of the cable, outside the panel. Tighten the assembly by hand only (finger
tight only- do not over tighten the antenna assembly).

e. Locate the screw hole on the right side wall of the panel. See Figure 2 "screw". Line up the

assembled communicator with the right side wall of the panel and, using the screw provided,

9

secure the mounting bracket to the panel.

f. Attach the other end of the PC-LINK cable to the communicator (red wire goes on the right-

hand pin of the communicator PC-LINK header (See Figure 3)).

g. Using light pressure (finger tight only), attach the supplied white quad band whip antenna to the

threaded antenna connection point at top of the panel.

Figure 2: HS2016/2032/2064/2128 Control Panel

HS2016/2032/2064/2128

1 2

3

Item Description

1 PC-Link Cable Connector

2

Quad Band Whip Antenna - Use light pressure to attach antenna finger tight only

3 Screw

WARNING! - 3G2080(R) E/TL2803G(R) E/LE2080 (R)/TL280LE(R) modules are power limited.
Do not route any wiring over the circuit board. Maintain at least 1in. (25.4mm) separation
between circuit board and wiring. A minimum of ¼ in. (7mm) separation must be maintained
at all points between non-power limited wiring and power limited wiring.

3. To electrically connect the communicator to the panel, perform the following steps (See Figure 3).
a. Disconnect both AC power and battery connections from the panel, and disconnect telephone

line.

b. Confirm that the SIM card is inserted in the holder and locked.

4. InstallNetwork Cable (TLXXXX models only). Route the CAT 5 Ethernet cable through backof the

panel and plug it into the communicator’s RJ45 jack.

NOTE: Before leaving the premises the Ethernet communication lines must first be connected to an

approved (acceptable to local authorities) type NID. Allwiring shallbe performed according to the
localelectricalcodes.

10

Figure 3: Communicator Wiring Diagram

AUDIO/DEFAULT

DSC

UA685

PC-LINK

PCLINK_2

COM

TL2803G(R)E
3G2080(R)E
TL280(R)E
TL280LE(R)
LE2080(R)

AC

AC

Z1 COM Z2 Z3 COM Z4 Z5 COM Z6 Z7 COM Z8

AUX+

BELL +

PGM1 PGM3

RING

T-1

HS2016/2032/2064/2128

3G/LTE Radio

UA621

L
o
c
k

1

RJ-45

GRN

YEL

TIP

R-1

BLK

RED

AUX -

BELL -

EGND

TX+

GND

TX-

RX+

RX-

SHLD

SIM

PGM2 PGM4

4

1 2

3

5

6

Item Description

1 To External Antenna

2

AUDIO/DEFAULT
Jumper pins 4 and 5 to reset

3 Network Link -Yellow

4

From NID use only CAT5 supervised
maximum cable length 100m (328 feet)

5 RS-232 to third party device

6 RED Wire

Input Ratings:

l +10.8V ~ +12.5VDC
l 90mA(3G2080(R)E)/120mA(TL2803G(R)E) standby;
l 90mA (3G2080(R)E/ LE2080(R)
l 120mA (TL2803G(R)E/TL280LE(R).
l 400mA alarm

DSC Panel minimum power requirements:

l 16.5 VAC 40 VA transformer
l 12 VDC 7Ah battery

5. Installthe RS-232 connections (R modelsonly). If using the communicator with a 3rd party device,

wire the connections as per the table below:

Table 3: RS-232 Connections

3rd Party Device Communicator

TX RX+

Unused RX-

RX TX+

Unused TX-

GND GND

6. Perform the following steps for initial power on of the panel with communicator installed:
a. Reconnect the AC power, telephone line, and battery + connector to the panel.

(The communicator and panel willpower up together).

b. Observe that the communicator’s red and yellow LEDs are flashing together while it initializes.

The red and yellow LEDs will continue to flash until the communicator hassuccessfully

11

communicated to all programmed receivers. If this is the first time the communicator has been
powered up in the panel, the module will initiate communicationsto C24 Communications to
request remote programming.

NOTE: During radio reset, the two green LEDs willflash alternately.
NOTE: Initialization may take several minutes to complete. Red and yellow LEDs will flash together dur-

ing initialization. Do not continue to next step until the red and yellow LEDs have stopped flashing.
(If only the yellow LED is flashing, there is a communicator trouble and the green LEDs are not
valid for communicator placement test). Correct trouble indicated by flashes on yellow LED before
continuing. (See Table 8 for troubleshooting assistance).

7. Perform the communicator placement test below.

8. Mount the panel in final location indicated by placement test.

Communicator Placement Test

Cellular Communicators Models Only

To confirm that the cellular antenna location is suitable for radio operation, perform the placement test as
follows:
NOTE: It might be necessary to relocate the panel or install an optional extension antenna during this pro-

cedure, if the radio signal strength istoo low.

1. Confirm that the yellow LED on the communicator is not flashing. A flashing yellow LED indicates

trouble on the communicator. See Table 8 to troubleshoot and correct the cause of this trouble
before continuing to the next step.

2. Confirm that the strength of the radio signal on the yellow LED and the 2 green LEDs on the com-

municator meet or exceed the minimum signal level requirement. Minimum signal level: The yellow
LED is OFF and the green LED 1
(furthest from the yellow LED) isON (i.e., not flashing) for the panel location to be acceptable. For
interpretation of receiver strength on LEDs, refer to the table “Radio Signal Strength” on page

10.

Cellular Signal Strength Display - LCD Keypad only

The cellular network signal strength can be checked on the keypad LCD screen by entering installer pro­gramming section [850]. The LCD will indicate the SIM card activation status followed byup to five bars of
signal strength. This displaywill automatically update every three seconds. For the relationship between
signal strength bars, CSQ level, and signal level in dBm, refer to “Radio Signal Strength” on page

10.

Table 4: Signal Strength Display

Description Display

SIM card active and current signal strength

SIM card inactive and current signal strength

Radio not registered

OR AND

NOTE: If the required signal strength is too low with the panel in its current location, the panel must be

relocated or an external antenna is required.

If required, the following cellular extension antenna kits are available to the installer:

l GS-15ANTQ - 4.57m (15’) internal antenna extension kit (suitable for interior mounting).
l GS-25ANTQ - 7.62m (25’) external antenna extension kit (suitable for interior/exterior mounting).
l GS-50ANTQ - 15.24m(50’) external antenna extension kit (suitable for interior/exterior mounting).

Specific instructions for the installation of the extension antenna are included with the kit. Observe all the
electrical safety instructions regarding the installation of the antenna. All the wiring of the equipment shall
be fully compliant with the local rules and regulations.

3. If required, installthe antenna extension and perform the following stepsto determine the best loc-

ation for placement of the antenna:
a. Disconnect the white whip antenna from the panel.
b. Attach one end of the antenna extension cable to the threaded antenna connector on the panel

and the other end to the external antenna.

12

4. Move the extension antenna to various locations while observing the two green LEDson the panel.
a. Continue to reposition the extension antenna until it receives an acceptable (minimum one

green LED ON solid) signalstrength.
NOTE: Minimum strength is: green LED 1 flashing and yellow LED off. If green LED 1 is

flashing, relocation should be considered.

b. Mount the supplied antenna extension bracket at the location that provides the best signal

strength.

5. Alternately, reposition the panel to improve signal strength. Dismount the panel and move it to

another location to achieve the required signal strength. If the panel is relocated to improve signal
strength, mount it in the new location.

6. When final panel/antenna location isdetermined, continue at the Initial Panel Programming sec-

tion.

NOTE: If the SIM card is not activated, placement test will indicate the signalstrength of the nearest cel-

lular tower.

NOTE: In between displaying signal strength, the signal strength LEDs will flash alternately if an inactive

SIM card is used. The flashing indicates that the module is attempting to attach to the cellular net­work and will onlylast briefly.

Initial Panel Programming

Keypad Data Display

l Section-Toggle Options: The number is displayed when toggle isON and the number is not dis-

played when toggle is OFF. (e.g., toggle optionsdisplays: [--3--6--]. Options 3 and 6 are ON, all oth­ers are OFF). Pressing keys 1 through 8 willalternately turn the toggle ON and OFF.

l HEX/Decimal Data: Values that are provided with two defaults, separated bya “/” character, use the

format: hexadecimalfollowed bydecimal equivalent (e.g., default [0BF5/3061]). Hexadecimal num­bers are shown, with allleading zeroes, to the full field length defined for the number.

Entering HEX values at keypad

To enter HEX values at the keypad, press the * key before entering the HEX value. (e.g., to enter “C” at
the keypad, press[*][3])

Entering ASCII Characters at keypad

1. Press [*] and use scroll buttons [<] [>] to display“ASCII Entry” on the LCD screen.

2. Press [*] to select ASCII entry mode.

3. Use the [<] [>] scroll keys to displaythe desired character and press [*] to save and exit ASCII.

4. Repeat the steps above to enter another ASCII character.

HS2016/2032/2064/2128 Initial Programming

For detailed information, refer to panel manual section ‘Alternate Communicator Set-up’. These sections
must be programmed at the panel keypad. Enter [*][8] [Installer Code] [Section Number]. Record
any values that are modified from their default, in the appropriate worksheets for the panel or com­municator.

1. In panel section [377] ‘Communication Variables’, subsection [002] ‘Communication Delays’, sub-

subsection [1] ‘Communication Delay’, program 060 (seconds).

2. In panel section [382] ‘Communicator Option 3’ set option [5] ON

NOTE: If this option is OFF, the yellow status LED on the communicator will indicate ‘Panel Supervision

Trouble’ (2 flashes) and the unit can not be programmed via the PC-LINK cable.

Activating the Communicator with C24 Communications

Installation of the 3G2080(R)E / LE2080(R) or TL2803G(R)E / TL280LE(R) requires activation with C24
Communications in order to operate. Please contact the central station (C24 Communications Master
Reseller) to confirm the required steps to activate/program the communicator.
NOTE: NOTE: The SIM activation with the carrier can take several hours to complete. It is recom-

mended the activation be completed prior to arrival on the customer site to avoid possible install-

ation delays.
Once the SIM activation is complete, the communicator will automatically connect and download its pro­gramming from C24 Communications.

SMS Command and Control

Certain functions can be performed on the alarm panel by remote, using SMS text messages. In addi­tion, the system sends SMS messages to confirm commands. SMS programming options are accessed

13

through programming section [851].
The security system only responds to SMS messages sent from designated phone numbers (pro­grammed in section [851]>[311]-[328]).

SMS Commands

l Stay arm the system
l Away arm the system
l Night arm the system
l Disarm the system
l Activate command output 1
l Activate command output 2
l Activate command output 3
l Activate command output 4
l Deactivate command output 1
l Deactivate command output 2
l Deactivate command output 3
l Deactivate command output 4
l System status request
l Alarm memory request
l Zone bypass
l Zone unbypass

SMS text messages must be formatted asfollows:
<function name><space><partition #><space><access code>
(e.g., Stay Arm partition 1 1234). Once the command is received and executed by the alarm system, a
confirmation text message is received.
NOTE: For more information about SMS commands and control functions, refer to the Neo 1.1 User

Manual.

Communicator Status LEDs

The communicator has four on-board LED indicators. These include one yellow trouble LED, one red
network connection status LED and two green signal strength LEDs. The LED meaning is described in
this section.

Yellow Trouble LED

This yellow LED will flash to indicate a trouble on the unit. The number of flashes indicates the type of
trouble. See the table below for the coded flashes and the conditionswhich will activate the trouble status
LED.

Table 5: Yellow Trouble Status LED

# of

Flashes

Trouble

# of

Flashes

Trouble

2 Panel Supervision Trouble 8 Receiver Supervision Trouble

4 Not Applicable 9 FTC Trouble

5 Cellular Trouble 10 C24 Communications Configuration Failure

6 Ethernet Trouble 12 Module Configuration Trouble

7 Receiver Not Available Trouble

NOTE: Only the highest priority trouble (2 flashes isthe highest priority trouble) is indicated. When this

trouble is restored, the next highest trouble will indicate, if present. This will continue until all

troubleshave been cleared (yellow LED isnot flashing).
The following paragraphs describe the conditions associated with the trouble indicated:

Panel Supervision Trouble (2 Flashes)

This trouble will be indicated when communication between the communicator module and the panel
fails. If the module can not communicate with the panel (e.g., loss of power to the panel) the com­municator will send the ‘Panel Absent Trouble Event’ message to the central station receiver. When com­munication returns, a ‘Panel Absent Restore Event’ is sent by the communicator to the central station
receiver. The reporting codes are ET0001 for trouble and ER0001 for restore. The panel absent event
always uses the primary receiver account code when communicating to the central station.

14

NOTE: The panel supervision trouble/restore are internally generated events by the communicator.

Trouble is generated if the communicator misses 6 polls. Trouble is restored on receipt of first poll

from the panel.

SIM Lock Trouble (4 Flashes)

This trouble occurs when the SIM lock feature has been enabled and the unit has been programmed
with the wrong PIN for the SIM card.

Cellular Trouble (5 Flashes)

This trouble isindicated for anyof the following 4 conditions:

1. Radio Failure: Trouble is indicated after 8 failed attempts to communicate with the cellular radio.

2. SIM Failure: Trouble isindicated after 10 failed attempts to communicate with the SIM.

3. Cellular Network Trouble: Trouble isindicated for lossof the registration to the network provider.

4. Insufficient Signal Strength: Trouble is indicated if calculated average signal strength is too low.
(Both green LEDs are OFF). Trouble willclear when the calculated average signal strength is
above minimum (i.e., >CSQ 5).

NOTE: If Option [851][005] Bit 8 is Off, CSQ lessthan or equal to 4 willnot trigger Cellular Trouble

Ethernet Trouble (6 Flashes)

This trouble is indicated when an Ethernet link between the transmitter and the local switch or router is
absent. Thistrouble willalso be indicated if the unit fails to get Dynamic Host Control Protocol (DHCP) set­tings from the DHCP server. (Not active if Ethernet receivers are not programmed).

Receiver Not Available (7 Flashes)

This trouble is indicated if the unit is not able to successfully initialize with any of the programmed receiv­ers. Unprogrammed receivers are excluded. This trouble is also indicated if the cellular receiver APNs
have not been programmed in sections [205] and [215].

Receiver Supervision Trouble (8 Flashes)

This trouble is indicated when receiver supervision is enabled and communication between the com­municator module and the receiver fails. Trouble is indicated if Ethernet 1 and/or cellular 1 is supervised
and does not receive a heartbeat from the receiver or if cellular is supervised and the unit does not
receive an acknowledgment to 4 heartbeats sent to the receiver.

FTC Trouble (9 Flashes)

This trouble isindicated when the unit fails to communicate module events to the central station. Trouble
is displayed after the unit has exhausted all communications attempts to all programmed receivers for
events generated by the communicator.

Module Configuration Trouble (12 Flashes)

This trouble is indicated when the system account code or the receiver account have not been pro­grammed. Disabled receivers are excluded.

Red Network Connection Status LED

TL280(R)E / TL280LE(R) / TL2803G(R)E only

BLINKING: Indicates communications in progress.

l Once quicklyfor outgoing Ethernet transmission.
l Twice quickly to indicate incoming Ethernet ACK/NACK.

OFF: This is the normal state of the red network connection status LED. There are no network con­nection issues present.

ON: There is a problem with the Ethernet or the cellular network connection. LED will be ON if any of the
following occur: Ethernet cable is not connected, DHCP configuration times out, unit fails to get an IP
addressfrom the cellular network, or Cellular connection has been reset.

(Green LED 1) (Green LED 2) and (Yellow LED) Signal Strength

NOTE: If the yellow LED isflashing, signal strength in table below is not valid.
See Table 8 for troubleshooting flashing yellow LED.

15

Table 6: Radio Signal Strength

Signal

Strength

CSQ

Level

Yellow

LED

Green

LED 2

Green

LED 1

Signal

Level

dBm

Action Required

Radio Not

Ready

N/A N/A

Alternate

Flashing

Alternate

Flashing

N/A

If this status persists and the yellow
LED shows 5 flashes, confirm that the
SIM card is active.
Confirm cellular service is active in
area.
Relocate panel or install external
antenna.

No Signal 0 ON OFF OFF -108.8 Check all antenna connections.

1 Bar 1 - 4

Flashing

See
Note

OFF Flashing

-108 ~ ­103

Relocate panel or install external
antenna if yellow trouble LED shows
five flashes.

2 Bars 5 - 6 OFF OFF Flashing

-102 ~ -

99

3 Bars 7 - 10 OFF OFF ON

-98 ~ ­91

Location is OK. Cellular signal strength
is greater than CSQ 7.

4 Bars 11-13 OFF Flashing ON

-90 ~ ­85

5 Bars 14 + OFF ON ON

-84 and
higher

NOTE: The communicator will indicate cellular trouble (yellow LED = 5 flashes) if the calculated average

CSQ Level is4 or less. The communicator signalstrength can be viewed remotely with C24 Com­munications.

Network Activity LEDs - Red and Green(TL2803G(R)E / TL280LE(R) only)

l Ethernet Activity: Red LED will blink quickly once for transmit, or twice for receive.
l Cellular Activity: Green LED 2 will blink quickly once for transmit, or twice for receive

Communicator Troubleshooting

NOTE: For additional details:

l Refer to section [983] for troubleshooting the firmware updates
l Refer to section [984] to view the trouble status
l Refer to section [985] for troubleshooting radio initialization

Table 7: Trouble Indications

Trouble

indication

Trouble

Indicator

Digit

Possible

Causes

Trouble Possible Solution

No

Indication

N/A No Power

l Check the power connections between the panel and

the communicator.

l Confirm PC-LINK cable is properly installed between

communicator and panel.

Yellow LED

– ON Solid

N/A No Signal

l Confirm that cellular network service is active in the

area.

l Ensure the antenna is securelyconnected to the radio.

Check antenna stub cable is securely connected to the
radio.

l If an external antenna is used, ensure the antenna is

securelyscrewed on to the antenna cable connector.
Check external antenna for damage or open/short.

Trouble

02

Panel

l Check section [382] toggle option[5] is ON (Alternate

16

Trouble

indication

Trouble

Indicator

Digit

Possible

Causes

Trouble Possible Solution

LED – 2
Flashes

Supervision

Trouble

Communicator Enabled).

l Ensure the PC-LINK cable between the panel and

communicator is connected properly (not reversed) and
issecurely in place.

Yellow LED
– 5 Flashes

05

Cellular

Trouble

l Confirm that cellular service is available and active in the

area.

l Check allantenna connections.
l Ensure average radio signal strength is CSQ 5 or

higher. (See Table 7 ).

l Ensure the SIM card is properly inserted into the SIM

card holder.

l Ensure the SIM card has been activated (could take up

to 24 hrs after install).

l If this trouble persists, relocate the panel (and

communicator) or installan external antenna extension
kit.

Yellow LED
– 6 Flashes

06

Ethernet

Trouble

l Check with the ISPto confirm Internet service isactive in

the area.

l Ensure the Ethernet cable issecurely inserted into the

RJ45 jack of the communicator and the
hub/router/switch.

l Check the link light on the hub/router/switch isON. If link

light is OFF, start the hub/router/switch.

l If DHCP is used, ensure that the unit has an assigned IP

addressfrom the server. In Section [851] [992] verify a
valid IP address is programmed. If not, contact the
network administrator.

l If problem persists, replace the Ethernet cable and

RJ45 connector.

Yellow LED
– 7 Flashes

07

Receiver Not

Available

l Ensure that the Ethernet path hasInternet connectivity.
l If using a static IP address, confirm that the gateway

and subnet mask are entered correctly.

l If the network has a firewall, ensure the network has the

programmed outgoing ports open (default UDP port
3060 and port 3065).

l Ensure that allthe receivers are programmed for

DHCP or have the proper IP address and port number.

l Ensure the cellular receiver APNs have been

programmed with the accesspoint name provided by
the cellular provider.

l If Common Mode isused, and onlyone path isinitialized

while the other path is not successful, generate a
manual test transmission over both paths or power
cycle the communicator to recover the ‘Receiver Not
Available’trouble.

Yellow LED
– 8 Flashes

08

Receiver

Supervision

Trouble

l This trouble isindicated when supervision is enabled

and the unit is not able to successfully communicate with
the receiver.

l If this trouble persists, contact the central station.

Yellow LED

- 9 Flashes

09 FTC Trouble

l The unit has exhausted allcommunicationsattempts to

all programmed receivers for events generated by the
communicator.

l Restart the system, if trouble persists, contact the

dealer.

Yellow LED

– 12

0C

Module

Configuration

l This indication appears when section [021] system

account code or sections[101]; [111]; [201]; and [211]
receiver account code have not been programmed.

17

Trouble

indication

Trouble

Indicator

Digit

Possible

Causes

Trouble Possible Solution

Flashes Trouble

Ensure that a valid account code has been entered in
these sections.

All LEDs
flashing
together

N/A

Boot Loader

Failed

l Disconnect power, then reconnect power to the

communicator module.

Red and

Yellow

LEDs
flashing
together

N/A

Initialization

Sequence

l The unit is still initializing please wait while the unit gets

its programming and establishes a connection to all
programmed receivers.

NOTE: This process may take several minutes to

complete.

Only Green

LEDs
flashing

N/A

Hardware

Default
Jumper

l The hardware default jumper isinstalled and must be

removed. See Figure 3.

Green

LEDs

alternating

N/A

Radio Reset or

Radio

Initialization

l If this status persistsand the yellow LED shows 5

flashes, confirm that the SIM card is active.

Ethernet/Cellular Programming Options

The programming sections described in this document can be viewed at the keypad LCD. To start pro­gramming enter: [*][8][installer code] [851] [section number], where section number is the 3- digit
section number referenced in this section. The programming worksheets at the end of this document can
be used to record the new values when programming changes have been made from the default values.
Installers may review/record programming options at the panelkeypad.

System Options

[001] Ethernet IP Address

Default (000.000.000.000)
Enter the IP address of the communicator. Ensure that the IP address is unique to the communicator on
the local network. Format is 4 fields, each field is a 3 digit decimal number. Valid range: 000-255. If an IP
addressis programmed in this section, the unit will operate with static IP (DHCP disabled). Sections [002]
and [003] must also be programmed when using staticIP addresses.
NOTE: Default for thissection is DynamicHost Configuration Protocol (DHCP) enabled. When enabled,

the DHCP server will set valuesfor: IP address [001], subnet mask [002], and gateway [003]. Pro­gramming an IP address in thissection willdisable DHCP (StaticIP).

[002] Ethernet IP Subnet Mask

Default (255.255.255.000)
Enter the Ethernet IP subnet mask of the communicator. Format is 4 fields, each field is 3 digits. Valid
range: 000-255.
NOTE: If DHCP is enabled, the DHCP server will assign the subnet mask for this section and the pro-

grammed value willbe ignored.

[003] Ethernet Gateway IP Address

Default (000.000.000.000)
Enter the Ethernet gateway IP address of the communicator. The gateway IP address is required when
a router is used on the local network to reach the destination IP address specified in section [001].
Format is 4 fields, each field isa 3 digit decimal number. Valid range: 000-255.
NOTE: If DHCP is enabled, the DHCP server will assign the gateway IP address for this section and the

programmed value will be ignored.

[004] Receiver Supervision Interval

Default (0087/135)
When receiver supervision is enabled (ON) in section [005] toggle option [3], the unit sends heartbeats to
Ethernet receiver 1 or cellular receiver 1 to test the communications path. Use this section to set the inter­val time (in seconds) when heartbeats will be sent to the receivers. Valid range 000A-FFFF seconds. If
the programmed value is less than (000A/10) seconds, supervision is disabled.

18