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iotega WS910
Reference Manual
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Table of contents
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DSC iotega WS910, iotega WS912 Reference Manual

Wireless Security and Automation System
V1.0 Reference Manual
Models: WS910/ WS912
WARNING: This manual contains information on limitations regarding product use and function and information on the lim­itations as to liability of the manufacturer. The entire manual should be carefully read.
Table of Contents
Section 1: Introduction 2
1.1 About the System 2
1.2 Compatible Devices List 2
1.3 Specifications 4
Section 2: Installation 6
2.1 Alarm Controller Installation 6
2.2 Controls and Indicators 9
Section 3: Operation 13
3.1.1 Key Functions 13
3.1.2 Emergency Keys 13
3.1.3 WPS Mode ([*][8]) 14
3.1.4 Local Webpage ([*][8]) 14
3.2.1 Away Arming 14
3.2.2 Stay Arming 14
3.2.3 Quick Arming 15
3.2.4 Disarming 15
Section 4: Programming Options 16
4.2.1 Reporting Configuration Options 22
4.2.2 Network Configuration Options 23
4.2.3 User Configuration Options 24
4.3.1 Other Communicator Related Options 28
4.7.1 Wirefree Keypad Configuration Options 31
4.7.2 Wireless Siren Configuration Options 32
4.7.3 Wireless Key Configuration Options 33
4.7.4 Wireless Smoke and CO Configuration Options 34
4.7.5 Wireless Glassbreak Configuration Options 34
4.7.6 Wireless Temperature Configuration Options 35
4.7.7 Wireless Flood Configurations 36
4.7.8 Wireless PIR CAM Configurations 36
4.7.9 Wireless PIR (NO CAM) Configurations 38
4.7.10 Wireless Door Window Configurations 39
4.7.11 Wireless Shock Sensor Configurations 39
4.7.12 Repeater Configuration Options 40
4.11.1 Network 45
Section 5: Troubleshooting 46
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Appendix 1: Guidelines for Locating Smoke Detectors and CO Detectors 49 Appendix 2: Reporting Codes 52 Appendix 3: Regulatory Information 58 Appendix 3: EULA 61 Appendix 4: Limited Warranty 62
- 3 -
iotega Wireless Security and Automation System
Safety Instructions for Skilled Persons
Warning: When using equipment connected to the telephone network, always follow the basic safety instructions provided with this product. Save these instructions f or future reference. Inform the end-user of the safety precautions t hat must be observed when operating t his equipment.
Before Installing The Equipment
Ensure your package includes the following items :
l Installation and User manuals, including the SAFETY INSTRUCTI ONS.
READ and SAVE these instructions! Follow all WARNINGS AND INSTRUCTIONS specified within this doc­ument and/or on the equipment.
l iotega alarm controller with mounting plate l Ethernet cable l Mounting hardware
Selecting A Suitable Location For The Alarm Controller
Use the following list as a guide to find a suitable location to install this equipment:
l Locate near a power outlet. l Select a location free from vibration and shock. l Place alarm controller on a flat, stable surface and follow the installation
instructions. Do NOT locate this product where peoplemay walk on the secondary circuit cable(s). Do NOT connect alarm controller to electrical the same circuit as large appliances. Do NOT select a location that exposes y our alarm controller to direct sunlight, excess­ive heat, moisture, v apors, chemicals or dust. Do NOT install this equipment near water. (e.g., bath tub, kitchen/laundry sink, wet basement, near a swimming pool). Do NOT install this equipment and accessories in areas where risk of explosion exists. Do NOT connect this equipment to electrical outlets controlled by wall switches or automatic timers. AVOID interference sources. AVOID installing equipment near heaters, air conditioners, ventilators, and refri­gerators. AVOID locating equipment close to or on top of large metal objects (e.g., wall studs). See "Locating Detectors and Escape Plan" on page49for information on locating smoke and CO detectors.
SAFETY Precautions Required During Installation
l NEVER inst all this equipment during a lightning s torm. l Position c ables so that accidents can not occ ur. Connected cables must
NOT be s ubject to excessive mechanical strain.
IMPORTANT NOTE FORINTERNATIONALMARKET (EU, AUS, NZ)!
This equipment is stationary-fixed and must be installed by skilled persons only (skilled person is defined as a person with relevant education or experience t o enable him or her to identify hazards and to take appropriate actions to reduce the risks of injury to themselves and others). It must be installed and used within an environment that provides the pollution degree max 2, over voltages category II, in non-hazardous, indoorlocations only. When using equipment connected to the mains and/or to the telecommunication net­work, there are basic safety instructions that should always be f ollowed. Refer to the safety instructions providedwith this product and save them for future reference. To reduce the risk of fire, electric shock and/or injury, observe t he following: Do not attempt t o service this product yourself. Openingor removing the cover may expose you t o dangerous v oltage or other risk. Refer servicing to skilled persons. Use authorized accessories only with this equipment. DO NOT leave and/or deposit ANY object on the top of the cabinet of this equipment! The cabinet as it is installed on the wall is not designedto support any supplementary weight! Do not spill any liquids on t he cabinet or equipment. Do not touch the equipment and its connected cables during an electrical storm; there may be a risk of electric shock. Never touch uninsulated wires or terminals unless the equipment has been dis­connected from the mains supply and from the t elecommunication network! Ensure that c ables are positioned s o that accidents cannot occur. Connected cables must not be subject to excessive mechanical strain. Do not use the Alarm system t o report a gas leak if the system is near a leak.
These safety instructions should not prevent you from contact ing t he distributor and/or the manufact urer to obtain any further clarification and/or answers to your con­cerns.
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Section 1: Introduction

Section 1: Introduction

1.1 About the System

The iotega is an easy to use, wireless security and home automation panel. iotega supports a range of wireless devices via PowerG or Z-Wave. Installers set up and configure the panel through a smartphone app or cloud-based portal. End users also interact with the iotega using an intuitive smartphone app, web portal or optional wirefree and touchscreen keypads.

1.2 Compatible Devices List

The following table lists all devices compatible with the iotega.
Note: Only models with
Note: 'x' refers to detector frequency: 4 = 433MHz, 8 = 868MHz, 9 = 915MHz
Product Type Model
Modules
Touchscreen Keypad* WS9TCHW
Wirefree LCD Keypad WS9LCDWF
Cellular Communicator 3G7090E-EU
PowerG
Wireless vanishing door/window contact PGx975
Wireless door/window contact w/ AUX PGx945
Wireless smoke detector PGx926
Wireless smoke and heat detector PGx916
Wireless CO detector PGx913
PIR/Pet Immune Motion Detector PGx914
Wireless PIR motion detector PGx904(P)
Wireless PIR + camera motion detector PGx934(P)
Wireless Outdoor PG PIR + camera motion detector PGx944
Wireless curtain motion detector PGx924
Wireless dual tech motion detector PGx984(P)
Wireless mirror motion detector PGx974(P)
Wireless outdoor motion detector PGx994
Wireless glass break detector PGx912, PGx922
Wireless shock detector PGx935
Wireless flood detector PGx985
Wireless temperature detector (indoor use) PGx905
Wireless 4-button key PGx939ULPGx929
Wireless panic key PGx938
Wireless 2-button key PGx949
Wireless indoor siren PGx901
Wireless outdoor siren PGx911
UL
are UL/ULC listed. For UL/ULC certified installations use only UL/ULC listed devices.
UL
UL
UL
UL
UL
UL
UL
UL
UL
UL
UL
UL**
UL**
UL
UL
UL
UL
UL
- 2 -
Section 1: Introduction
Product Type Model
Wireless repeater PGx920
UL
IP Devices
Camera Wi-Fi IP Camera See the Smarttech portal for available models Touchpad Wi-Fi Touchscreen (dedicated as a system keypad) WS9TCHW Phone Cellular Phone w/Wi-Fi iOS/Android based
Z-Wave Devices
See the portal for a complete list of supported Z-Wave devices.
Central Monitoring Station Receivers
Receiver Sur-Gard System I-IP Receiver SG-System I-IP Receiver Sur-Gard System II Receiver SG-System II Receiver Sur-Gard System III Receiver SG-System III Receiver Sur-Gard System IV Receiver SG-System IV Receiver Sur-Gard System 5 Receiver SG-System 5
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Section 1: Introduction

1.3 Specifications

Zone Configuration
l 128 wireless zones l 18 zone types and 4 programmable zone attributes l 4 touchscreen keypads supported l 4 wirefree keypads l 16 wireless sirens l 32 wireless keys supported l 8 wireless repeaters. Note that more than one wireless repeater shall be installed in a given fire alarm signaling sys-
tem to provide a redundant RF transmission path.
Access Codes
l Up to 100 access codes: 98 (level 2-EN), one system master code (level 2-EN), one installer code (level 3-EN), and
one duress code
l Programmable access levels and partition assignments for each user code l 1,000,000 access code variations (using 6-digit codes). When using 6-digit access codes, the minimum number of
variations of access codes are 10,000 for each user
l Up to 100 access codes, plus one installer code and one duress code l Programmable user access levels and partition assignment for each user code
Warning Device Output
l Integral sounder capable of 85 dB @ 3m l 2 remote, wireless indoor/outdoor warning devices supported: models PGx901 (indoor), PGx911 (outdoor) l Programmable as steady, pulsed, temporal three (as per ISO8201) or temporal four (CO alarm) l Warning device sounds alarms in the following priority: Fire, CO, Burglary
Memory
l 128MB RAM l 4GB eMMC solid-state drive l 128MB embedded FLASH memory
Power Supply - Europe
Transformer: ADP1214-EU Primary: 220-240VAC, 0.35A, 50Hz Class II Secondary: 12DC, 1.16A Quiescent current: 170mA Maximum current in alarm mode: 240mA Current consumption during the set and unset procedures: 200mA Power supply/panel is suitable only for use in dry, indoor applications. Not suitable for use outside the supervised premises.
Standard Battery
l Model: DSC model 17000178, 7.4V,1.0Ah lithium-Ion, rechargeable l Backup time: 4 hours l Recharging time to 85%: 24 hours
l Low battery threshold: 7.3V l Low battery restore: 7.4V l Battery Critical Shutdown: 6.5V l Battery lifespan: 3-5 years
Extended Battery
Note: Only this battery shall be used for EN50131 Grade 2 certified installations.
l Model: DSC model 17000179, 7.4V, 4.5Ah, lithium-Ion, rechargeable l Backup time: 24 hours l Recharging time to 85%: 24 hours
l Low battery threshold: 7.3V l Low battery restore: 7.4V l Battery Critical Shutdown: 6.5V l Battery lifespan: 3-5 years
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Section 1: Introduction
Operating Environmental Conditions
l Temperature range: -10°C to 55°C (50°F-131°F) l Relative humidity: <93% non condensing
Alarm Transmitter Equipment (ATE) Specification
l Communications over cellular or Ethernet l Supports SIA and Contact ID l Complies with TS203 021-1, -2, -3 Telecom equipment requirements l Compliant with EN50136-1-1, EN50136-2, EN50131-10 Grade 2, SP2, DP2 requirements
System Supervision Features
The iotega continuously monitors a number of possible trouble conditions and provides audible and visual indication at the keypad if a trouble is present. Trouble conditions include:
l AC power failure l Zone trouble l Fire trouble l Communicator trouble l Low battery condition l RF jam l Failure to communicate l Module fault (supervisory or tamper)
Additional Features
l Quick arming l User, partition, module, zone and system labels l Z-WAVE-based home automation support*
* Not evaluated by UL.
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Section 2: Installation

Section 2: Installation

2.1 Alarm Controller Installation

A typical installation includes the following steps:
1. Set up the customer account using the SmartTech Dealer portal
2. Connect the panel
3. Enroll sensors and other devices
4. Connect to WiFi router (optional)
5. Install devices
6. Wall mount the panel
Account Setup
Before powering up the panel, you will need to create an account for the panel, assign a service plan, add a gateway and create a master contact. The following steps are applicable for all panel types. Create a new customer/end user account:
1. Sign in to the SmartTech Dealer portal (cloud.secure.direct/smarttec/h) using the dealer credentials provided by SecureNet Technologies.
2. Create an Account by expanding the “Accounts” section in the left side bar. Select “Search Accounts” to access all accounts.
3. Select “Add Account” in the top right corner of the main “Accounts” list panel.
4. From the “Add Account“screen, assign an Account ID and enter the basic account information. To assign an account, choose one of two options:
l Auto Assign - assigns the next available Account ID within your dedicated account range. l Manually Enter ID - enter the preferred account number in the “Account ID” field.
5. Set the Panel Type to “iotega”.
Note: All fields marked with an asterisk (*) are required. All details should be of the property and master account contact. Site Phone may be set as a mobile.
Assign a service plan:
1. Select a service plan that corresponds with the panel gateway type you are installing (GSM, LTE, IP or WIFI).
Note: If more than one gateway is installed on the panel, select the service plan based on cellular communication (GSM or LTE).
Otherwise, select the service plan based on the services provided:
l Managed Alarm Transport (includes alarm signal forwarding only) l Interactive/Direct Alarm Transport (includes alarm signal forwarding, remote arm/disarm, notifications, zone
status, event history, panel offline supervision)
l Complete Interactive (includes all direct alarm transport features, plus Z-Wave device support, scenes, event
schedules, system sabotage protection)
l Direct Alarm Transport + Video l Complete Interactive + Video l Stand Alone Video (Up to 4 cameras, 250 event storage & notifications) l Stand Alone Video Plus (Up to 8 cameras, 500 event storage & notifications)
2. Once the service plan is chosen, select “Next”. If all required fields are complete, a “Complete” confirmation mes-
sage is displayed.
3. Press “Finish” to add the account.
4. On the “Account Summary” page, select “Go Live!” to start services. This activates the service functionality and starts
billing. Note: If you are creating the account in advance or wish to start services at a later date, do not select “Go Live“at
this point. You can select “Go Live” at any time to begin services.
Add a Gateway:
1. Select “System” in the left side bar.
2. On the “System” page, select “Add Gateway” to bring up the “Add Gateway” panel.
3. Set the Panel Type to “iotega”.
4. Enter the 10-digit ID number found on the bottom of the panel. Press “Done” to add the gateway.
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Section 2: Installation
54
3
2
1
6
Create a Master Contact:
1. Select “Contacts” in the left side bar.
2. From the “Contacts” page, select “Add Contact” and complete the form. All fields marked with an asterisk (*) are required.
3. Assign a unique username and passcode for the customer to access both the end-user website and mobile applic-
ation. The username must be between 3–32 characters long and can include alpha, numeric or the ‘@’ (at), ‘_’ (under­score), ‘.’(period) characters. The passcode must be between 6–16 characters and can contain only alpha or numeric characters.
4. In the “Alarm User” section, set “User ID” to “Master” and enter the panel master code.
Note: If you are installing a new panel, the default master panel access code is “1234”.
5. Select “Done” to create the master contact. Following the initial system activation, the contact information and panel
codes can be edited from the “Contacts” page in both the dealer portal and end-user customer web portals. Note that only the master contact is created from the dealer portal. Additional user contacts are created by the mas­ter account in the user portal.
Connect the Panel
To connect the panel:
1. Locate the panel near the WiFi router during initial setup, as direct connection via Ethernet cable is required.
1. Ethernet Cable Release 4. Ethernet Link Speed LED
2. Ethernet Link Act ivity LED 5. Power Connector
3. Ethernet Port 6. Case Tamper
Figure 2-1 Panel Co nn ections
2. Connect the Ethernet cable to the port on the back of the panel.
3. Connect the barrel jack of the plug-in adapter to the power connector on the back of the iotega.
4. Plug the other end of the Ethernet cable into the wireless router. Plug the AC adapter into an electrical outlet.
The iotega powers up in the following sequence once connected to AC power:
l The integrated keypad numbers illuminate in sequence until the iotega is powered up. l After approximately 40 seconds the Power LED illuminates. l The Ethernet Link Speed LED illuminates steady green and the Ethernet Link Activity LED flashes rapidly to
indicate that a connection is being made to the network. After several minutes, depending on network speed, the Remote Connection LED illuminates steady green,
indicating that a connection has been established. If the Remote Connection Status LED flashes red, the panel may be having difficulty connecting to the remote serv­ers. Restarting the panel may remedy the issue. The following UDP ports must be open: 1234, 1235, and 1236. If the problem persists, contact technical support.
5. Verify communications by reviewing the LED lights on the iotega.
6. Verify the Online Status of the Panel from the SmartTech dealer portal. In the left side bar, navigate to the “System” page, ensuring the panel is connected and powered up. The “System” page displays the current Online/Offline status of the panel.
7. (optional) To connect to a local WiFi router, enter the WLAN SSID, encryption type and key for the site WiFi router.
This is done on the Panel Configuration tab under Network Configuration > Panel Settings.
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Section 2: Installation
2
4
5
1
1
3
Enroll Sensors and Devices
To Enroll Sensors (Zones) and Peripheral Devices:
1. On the “Panel Settings” page, select “Add Device”. Devices can be enrolled in two ways, either through Auto Enrollment or by entering the serial number of the device into the “Add Device by Serial Number” form.
l To add by serial number,
a. Select the “Add Device” tool and enter the serial number of the device in the serial number field.
Once a valid serial number has been entered, additional options specific to the device are displayed.
b. Rename the Zone by entering the desired zone name into the “Label” field.
c. Select additional zone or device options as required.
d. Once all options are selected, “Submit” the form.
l To add by Auto Enrollment,
a. Select the “Add Device” tool and turn the Auto Enroll option ON. b. Once Device Auto Enroll is ON, press and hold the device enroll button until the LED lights steady and
then release while the LED is still lit.
c. Continue enrolling zones and peripheral devices until all devices have been enrolled. Devices are enrolled directly under the respective panel settings sub-sections (zones, wireless keys, wire-free keypads, sirens).
2. Navigate to each sub-section to customize the device/zone names and options as required.
To wall-mount the Panel:
1. Select a permanent location near a power outlet. The wall should be flat and free from vibration and shock.
2. If cables are to be surface run, remove the two breakaway tabs from the bottom of the mounting plate. Otherwise, pass the Ethernet and AC cables through the opening in the back of the mounting plate.
1. Mounting Location
2. Orientation Guide
3. Tamper Bracket
4. Cable Opening
5. Breakaway T abs
Figure 2-2 Mounting Bracket
3. Position the mounting plate on the wall then mark the 4 screw locations.
4. Fasten the mounting plate to the wall using the supplied hardware.
5. If necessary, remove the battery access cover on the back of the iotega and insert the battery. See Battery Replace­ment for details.
6. Connect the Ethernet cable and AC adapter to the ports on the back of the panel.
7. Insert the bottom of the iotega into the mounting bracket, then press the top in until it clicks into place. If surface-run­ning the cables, ensure they are channeled through the knock-out openings on the mounting plate.
Battery Replacement
Note: When replacing the battery, use battery pack suitable for the application. Refer to on page4.
To remove the battery:
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Section 2: Installation
Push tab
to
release
1
2
3
4
5
6
7
8
9
1. Detach the iotega from the mounting plate by inserting a flat blade screwdriver into the slots on top of the plate and gently prying. Disconnect the AC and Ethernet cables from the iotega.
2. Remove the access cover from the back of the panel.
3. Push the battery retention tab in the direction of the arrow in Figure 2-3 .
4. Lift the battery from the front, then pull up and slide out.
Figure 2-3 Batt ery Removal
To Install a new battery:
1. Insert the battery, back end first.
2. Press the front of the battery down until the retention tab clicks into place.
3. Replace the back cover of the panel.

2.2 Controls and Indicators

The iotega provides a series of LED indicators to notify users of system status.
Figure 2-4 LED Indicators
1. Microphone
2. Siren
3. Remote Connection LED
4. Cellular Signal Strength LED
5. WiFi Signal Strength LED
6. Trouble LED
7. Armed LED
8. Ready to Arm LED
Table 2-1 LED Indicator Operation
9. Power LED
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Section 2: Installation
LED Indicator Description
Power ON Steady
[Green]
OFF · System is not powered On
Flashing System test in progress (Ready, Trouble and Arm LED’s flashing at same time)
Ready ON Steady
[Green]
OFF Partition is not ready to arm. Not all zones are secure or an alarm is present.
Flashing [Green] Installer Walk Test (Ready, Trouble and Arm LED’s flashing at same time) or sys-
Armed ON Steady
[Red]
Flashing [Red]
Flashing [Red]
OFF Partition is disarmed or audible alarm annunciation is deactivated
Trouble ON Steady
[Amber]
Single flash [Amber]
Two flashes [Amber]
Three Flashes [Amber]
Flashing [Amber]
OFF No system troubles
Wi-Fi Signal
Strength
ON Steady [Green] Strong Signal Connection
ON Flashing [Green]
ON Steady [Amber]
ON Flashing [Amber]
On Steady [Red] No Signal
Flashing [Amber]
OFF WiFi disabled
AC power is connected to the system
· NO AC connected, and system is operating on backup battery
· NO AC connected and backup battery is discharged
Partition is ready to arm
tem test in progress (Ready, Trouble and Arm LED’s flashing at same time)
Partition is armed
System in Alarm. [Note: this LED does not flash for silent alarms or panic alarms]
Installer Walk Test (Ready, Trouble and Arm LED’s flashing at same time) or sys­tem test in progress (Ready, Trouble and Arm LED’s flashing at same time)
System trouble is present
[*][2] System Trouble menu level 1
[*][2] System Trouble menu 2
[*][2] System Trouble menu 3
Access code is required to view Trouble menu, Installer Walk Test (Ready, Trouble and Arm LED’s flashing at same time) or a system test is in progress ( Ready, Trouble and Arm LED’s flashing at same time)
Wi-Fi active in WSA mode (for AP mode)
Radio active with weak signal connection
Z-Wave is active in learn pair mode
System Test (AC, Ready, Trouble, Arm LED’s, WiFi Trouble, Cellular Trouble & System Remote Status flashing at same time)
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Section 2: Installation
LED Indicator Description
Cellular Sig-
ON Steady [Green] Strong signal connection
nal Strength
Remote Con-
nection Status
Note: During a system test, all LEDs flash.
ON Steady [Amber]
ON Steady [Red]
Flashing [Amber]
ON Steady [Green] Link to remote server is active
ON Flash [Red]
OFF Link to remote server is not active or
Flashing [Amber]
Weak signal connection
No Signal or no connection
System Test (AC, Ready, Trouble, Arm LED’s, WiFi Trouble, Cellular Trouble & System remote status flashing at same time)
Link to remote server is active but has failed to communicate
System Test (AC, Ready, Trouble, Arm LED’s, WiFi Trouble, Cellular Trouble & System Remote Status flashing at same time)
Note: If the Remote Connection status LED flashes red, the panel may be having difficulty connecting to the remote server. Restarting the panel may remedy the issue. If the problem persists, contact technical support
Reset Button
Pressing and holding the Reset button, located under the battery cover (see figure 3-3), for a minimum of 10 seconds per­forms a vendor reset. WiFi configurations (client mode) are returned to default settings. Pressing and holding the Reset button for a minimum of 20 seconds returns the following options to their default settings: SSID, security key, security type and reconnection to DHCP.
Note: The system must be disarmed with no alarms in memory in order for the Reset button to function as described above.
Tamper Switch
The panel includes a tamper switch under the back battery cover. If the battery cover is removed while the system is dis­armed, the tamper condition must be cleared before arming is permitted. If the battery cover is removed while the system is armed, the bell sounds, a system tamper is logged and communicated to the central monitoring station, and a system tem­per trouble is displayed in the Trouble menu.
Low Power Operation
In the event of an AC power outage, all Wi-Fi and home automation functions are discontinued. The panel uses battery power to communicate alarms or critical conditions.

2.3 Enrolling Wireless PowerG Security Devices

Device enrollment and configuration is done using the installer portal. Wireless devices are enrolled using one of the following methods:
l Manually entering a device-specific serial number then configuring the available options. l Using auto enrollment.
To auto enroll:
1. Enable auto enroll using the installer portal.
2. Power up the wireless device and press the Enroll button until the on-board LED lights steady. The serial number is
displayed.
3. Confirm you want to enroll the device then configure the available options.
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Section 2: Installation
4. Submit the settings to finish enrollment.
5. Continue the above process until all devices are enrolled.
To manually enroll:
1. Enable manual enrollment using the installer portal or app
2. Add the device zone type, partition, name, and electronic serial number (ESN).
3. When on site, power up the device. Note that some devices need to be tampered to complete enrollment. Refer to the installation instructions provided with the device for more information.
The wireless devices in the table below each have a dedicated Enroll button, located on the circuit board inside the plastic casing. A Phillips screw must be removed on most devices to gain access. Refer to the installation instructions provided with the device for more information.
PGx901 Indoor siren PGx924 Curtain motion detector
PGx904 PIR/Pet I mmune motion detector PGx926 Smoke detector
PGx914 PIR/Pet I mmune motion detector PGx935 Shock detector and magnetic c ontact
PGx905 Temperature detect or PGx944 Tower Cam motion detector
PGx911 Outdoor siren PGx945 Magnetic contact with Aux.
PGx913 CarbonMonoxide detect or
Note: enrolls automatically on power-up
PGx912 Glassbreak detector PGx975 Magnetic contact (vanishing)
PGx916 Smoke and heat detector PGx984 Mirror PIR motion detector
PGx920 Wireless repeater
Note: hold Enrollbutton until red and green LEDs light steady
PGx922 Glassbreak detector PGx994 Outdoor PIR motion detector
PGx974 Mirror PIR with anti-masking
PGx985 Flood detect or
To enroll wireless keys:
PGx929/PGx9394-button wireless key Press and hold [*] button until LED lights s teady then release.
PGx949 2-button wireless key Press and hold unlock button until LED lights steady then release.
PGx938 Panic key Press and hold button until LED lights steady then release.
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Section 3: Operation

Section 3: Operation
This section describes how to use the iotega‘s integrated keypad.

3.1 Using the Integrated Keypad

The iotega includes a built-in, touch sensitive keypad that activates by proximity. From the keypad, users can arm and dis­arm the system, view system troubles, and activate the Fire (F), Auxiliary (A) and Panic (P) keys. The integrated keypad can be configured to work on any partition.
Figure 3-1 Keypad - Normal Operating Mode Figure 3-2 Keypad - Shift Mode

3.1.1 Key Functions

The following keys are enabled during normal operating mode:
Key Description
(0-9)numeric entry (access code)
# clear entries, return to previous screen
* [*] 2 for Troubles, see "Viewing Troubles from the Integrated Keypad" on page 46.
[*] 8 to enable WiFi access point (to add IP devices, i.e.,touchscreen keypad). See "WPS Mode ([*]8)" for more inform­ation.
↑ Shift mode switches between numeric and Emergency keys

3.1.2 Emergency Keys

The Fire, Auxiliary and Panic keys can be enabled independently by the installer. All three are enabled by default. The Emergency keys behave as follows:
Key Alarm Type Indication Reporting Code
Fire Keypad beeps 3 times. Siren sounds. Signal sent to monitoring station Fire Alarm (if pro-
grammed)
Auxiliary Keypad beeps 3 times when activated and 10 times when the event is suc-
cessfully received by the central monitoring station.
Auxiliary alarm
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Section 3: Operation
Panic Keypad beeps three times and a signal is sent to the monitoring station.
Can be configured as audible or silent
To use the Emergency keys:
1. Press the Shift key (↑). The Emergencykeys are illuminated (if enabled ). If an Emergency key is not pressed within 10 seconds, the keypad returns to normal operating mode.
2. Press and hold an Emergency key for 2 seconds to activate the alarm.
Panic alarm

3.1.3 WPS Mode ([*][8])

WPS (WiFi Protected Setup) mode activates iotega's WiFi access point to facilitate connection with IP devices, such as the touchscreen keypad and IP cameras. To enable WPS mode:
1. At the installation site, tap [*] 8 on the integrated kaypad.
2. Enter a valid installer code. The WiFi signal strength LED flashes for two minutes to indicate the system is in WPS mode.
The WPS window expires after 2 minutes.

3.1.4 Local Webpage ([*][8])

This mode is used to connect the iotega to the local WiFi router, configure static/dynamic ip address, configure WiFi settings and to view panel, cellular status/information and firmware versions.
Note: WLAN Client Mode and Access Point must be enabled to use this feature. The access window expires after 10 minutes.
To enable Local Webpage mode:
1. At the installation site, tap [*] 8 on the integrated kaypad.
2. Enter a valid installer code. The WiFi signal strength LED flashes for two minutes to indicate the system is in local webpage mode.
To access the local webpage:
1. On your local device (mobile/laptop), locate the Guest AP network and join.
2. Enter your password (installer code twice. e.g., 55555555).
3. Use a web browser to access http://iotega.
Note: The access window timer can be restarted by pressing [*][8][installer code] again.

3.2 Arming and Disarming Methods

This section describes the arming methods available on the iotega.

3.2.1 Away Arming

Away Arming arms the entire system, including the perimeter and interior devices. The Ready light must be on to arm the system. If the Ready light is off, ensure all protected doors and windows are secure or bypassed. To arm the system, enter a valid access code. To disarm, enter a valid access code. During exit delay, the Armed and Ready indicators turn on and the keypad beeps once every second during the exit delay (and three times a second during the last 10 seconds) to alert the user to leave via a delay zone. The Ready light turns off when the Exit Delay ends. When the exit delay has expired, the system is armed as indicated by the following conditions:
l the Ready indicator turns off. l the Armed indicator stays on. l the panel is silent.
Note: In Away Arming mode, bypassed zones are logged and communicated to the central monitoring station.

3.2.2 Stay Arming

Note: Requires at least one zone defined as Interior Stay/Away or Delay Stay/Away for this function to work.
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Section 3: Operation
Stay Arming is intended to arm the perimeter of the premises while permitting movement within. The Ready light must be on to arm the system. If the Ready light is off, ensure all protected doors and windows are secure or bypassed. To Stay arm the system, enter a valid user code and stay within the premises (do NOT violate a zone programmed as Delay). The Armed light turns on once a function key is pressed or an access code is entered. The Ready indicator turns off and the Armed indicator turns on when the exit delay ends.
Note: In Stay Arming mode, all bypassed stay/away zones are logged and communicated to the central monitoring station.

3.2.3 Quick Arming

Quick arming enables users to arm the system via touchscreen or wirefree keypad without entering an access code. This provides a fast method of arming for regular users and allows users without an access code to arm the system. The Quick Arming feature must be enabled in order for this function to operate. See "Quick Arm" on page 30.

3.2.4 Disarming

The user must enter through a door programmed as Delay. Upon entering, the panel emits a steady entry delay tone (and a pulsing tone during the last 10 seconds of entry delay) to alert the user to disarm the system. To disarm the system, enter a valid user code or use a wireless key. If an alarm occurred while the panel was armed, the keypad numbers corresponding to the violated zones are illuminated. If the system is disarmed using a method other than the keypad (e.g., wireless key), the panel emits three squawks to indicate alarm in memory.
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Section 4: Programming Options

Section 4: Programming
Options
This section provides descriptions of all alarm controller options, both programmable and read-only. Programming options are accessed through the Installer portal.

4.1 Integrated Keypad Options

This section describes programmable options for the iotega’s integrated keypad.
Keypad Lockout Attempt
Keypad Lockout is a security measure designed to prevent unauthorized attempts to access the security system by lim­iting the number of attempts to enter a valid access code. Once the maximum number of attempts is reached, no func­tions can be performed on the keypad for 5 minutes (Lock­out Duration). If the maximum number of invalid attempts is not reached within one hour, or if a valid access code is entered, the counter is reset.
Default: 0 (disabled)
Valid range: 0 t o 255
Keypad Partition Assignment
This section is used to select the partition that the built-in keypad will operate on.
Default: 1
Valid range: 1-2
Fire Button Options
This function is used to enable or disable the Fire [F] button on the integrated keypad. When enabled, pressing and hold­ing the [F] button for 2 seconds triggers a Fire alarm. The sys­tem sounds 3 beeps to acknowledge the valid alarm and the siren sounds with a pulsing tone. An alarm reporting code is transmitted to the central monitoring station.
Default: Enabled
Valid range: Enabled, Disabled
Auxiliary Button Options
This function is used to enable or disable the Auxiliary [A] button on the integrated keypad. When enabled, pressing and holding the [A] button for 2 seconds sends an emer­gency alarm reporting code to the central monitoring station. When the emergency reporting code is received, the keypad beeps 10 times.
Default: Enabled
Valid range: Enabled, Disabled
Panic Button
This function is used to enable or disable the Panic [P] but­ton on the integrated keypad. When enabled, pressing and holding the [P] button for 2 seconds sends an emergency alarm reporting code to the central monitoring station.
Default: Enabled
Valid range: Enabled, Disabled
Internal Buzzer Control
This option is used to set the tone of the internal buzzer. The tnoe ranges from lowest (1) to highest (15). Programming (0) turns off the buzzer.
Default: 7
Valid range: 0-15
Keypad Lockout Duration
This section displays the length of time that the integrated keypad remains locked after the programmed number of access code attempts has been exceeded.
Default: 5 minutes
Valid range: Read-only
Quick Arming /Function Key
When this option is enabled, [*][0] arming and Stay/Away function keys may be used to arm the system without enter­ing a valid access code. When this option is disabled, [*][0] arming is not permitted. All arming functions require the entry of an access code to activate (including Stay/Away keys).
Default: Enabled
Valid range: Enabled/Disabled
Keypad Blanking
When this option is enabled, if no keys are pressed for 30 seconds, all keypad lights except backlighting (if enabled) are shut off until the next keypress, entry delay, audible alarm or keypad buzzer condition. Keypad function keys still operate when the keypad is blank, unless the function key is programmed to require an access code. Keypad Blanking While Armed overrides this feature. When a partition is armed and in alarm, entering a code to remove blanking silences the alarm and disarms the system. When this option is disabled, the keypad lights remain on at all times.
Default: Enabled
Valid range: Enabled/Disabled
Ready LED Flashes for Force Arm
When this option is enabled, if a force arm capable zone is tripped, partition keypads flash the ready LED in the dis­armed state instead of illuminating it steadily. If a non-force arm-capable zone is tripped, the ready LED turns off.
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Section 4: Programming Options
When this option is disabled, if a force arm capable zone is tripped, the Ready LED is illuminated steadily. If a non-force arm capable zone is tripped, the Ready LED turns off.
Default: Enabled
Valid range: Enabled/Disabled
Temperature in Celsius
When this option is enabled, temperature is displayed in Celsius on LCD keypads. When this option is enabled, temperature is displayed in Fahrenheit on LCD keypads.
Default: Celsius
Valid range: Celsius/Fahrenheit

4.2 System Configuration Options

This section describes programmable options for the alarm controller.
System Area Label
Use this option to program a custom label for the security system. This label is used in the event buffer when system events occur.
Default: System Area
Valid range: 32 Characters
System Account Number
The system account number is used to identify the alarm sys­tem when communicating system events to the central mon­itoring station. The system account number can be either 4 or 6 digits long. Program a 6-digit code only when using the SIA reporting format. SIA uses this account number for all partitions and system events. All other reporting formats use a 4-digit system account number to report system main­tenance (e.g., low battery, zone fault) and test transmission events. To program a 4-digit system account number, enter 4 digits followed by FF.
Note: This field is mandatory for communication with the central monitoring station.
Default: F FFFFF (disabled)
Valid range: 000001 t o FFFFFF (Hexadecimal)
Event Reporting Format
This programming option is used to assign a communicator format for transmitting zone alarms, tampers, faults and other signals to the central monitoring station. The following communicator formats are available:
Con tact ID
Each of the digits indicate specific information about the sig­nal. For example, if zone 1 is an entry/exit point, the event
code contains [34]. The central monitoring station would receive the following: *BURG - ENTRY/EXIT - 1 where the “1” indicates which zone went into alarm.
SIA Format - Level 2 (Hard Co ded )
The SIA communication format used in this product follows the level 2 specifications of the SIA Digital Communication Standard - October 1997. This format sends the account code along with its data transmission. The transmission appears similar to the following at the receiver: N ri1 BA 01 N = New Event ri1 = Partition /Area Identifier BA = Burglary Alarm 01 = Zone 1 A system event uses the Area Identifier ri00.
Default: SIA
Valid range: SIA, CID
Bell Squawk on Arming
With this option enabled, the iotega chirps the sirens briefly at full volume when the system is successfully armed. The following options are provided to customize this option: None: Sirens do not chirp when the system is armed. All RF: Sirens chirp when armed by any wireless device. RF Wireless Key: Sirens chirp only when armed by a wire­less key. RF Keypad: Sirens chirp only when armed by a wirefree keypad.
Default: RF Wireless Key
Valid range: None, All RF, RF Wireless Key, RF Keypad
Chime on Zone Opening
When this option is enabled, the door chime sounds each time an appropriately configured zone is opened. The Door Chime attribute must be set to ON for every zone that requires a chime on opening.
Default: Enabled
Valid range: Enabled, Disabled
Chime on Zone Closing
When this option is enabled, the door chime sounds each time an appropriately configured zone is closed. The Door Chime attribute must be set to ON for every zone that requires a chime on opening.
Default: Disabled
Valid range: Enabled, Disabled
Trouble Beeps (Audible/ Auto-silent)
When this option is enabled, trouble beeps are not sounded for any trouble condition except Fire/CO. For these, trouble beeps sound every 10 seconds for the duration of the trouble. When this option is disabled, the system announces
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Section 4: Programming Options
troubles through the keypad buzzer every 10 seconds. Pressing any key on the keypad silences the trouble beeps; however, new troubles will restart trouble beeps. For troubles that have been silenced but are still present, trouble beeps restart daily at 7AM.
Default: Enabled
Valid range: Enabled, Disabled
Burglary Bell Time-out
This option determines the length of time the system siren sounds for. System tampers follow this timer, but Fire alarms and keypad buzzers do not.
Default: 4 Minutes
Valid range: 0 t o 255 Minutes
Fire Bell Time-Out
This option determines the maximum activation time for fire alarm sirens. Each partition has a dedicated Fire Bell Time­out timer. Fire Bell Time-out takes priority over Burglary Bell Time-out.
Default: 5 Minutes
Valid range: 0 t o 255 Minutes
Audible Wireless Device Fault
When this option is enabled and the system is armed, wire­less zone faults cause the siren to sound. The following zone types do not generate an alarm when in fault during stay arm mode: interior stay away zone, delay stay away zone, instant stay away zone, night zone. The following zone types do not generate an audible alarm in any armed mode (stay, away, or night): 24-hour supervisory, 24-hour non-alarm, 24-hour CO, delayed 24-hour Fire, standard 24­hour fire, Auto-verified fire. When the partition is armed, wireless supervisory troubles from sirens, keypads and repeaters generate audible alarm conditions. If Tamper/Fault Detection is enabled, these events start the burglary verified timer and affect the burglary verified counter. OFF: Wireless zone faults do not sound the siren.
Default: Disabled
Valid range: Enabled/Disabled
Audible Panic
This option is used to set internal buzzer behavior when the Panic key is pressed. When set to Audible, pressing the Panic key causes the buzzer to sound a series of 3 beeps to acknowledge the alarm. The buzzer then sounds a steady tone for the length of the bell time-out or until an access code is entered. When set to Silent, pressing the Panic key causes the buzzer and the bell output to remain silent, but the alarm is still transmitted (if programmed).
Default: Silent
Valid range: Audible, Silent
Remote Reset
When this option is enabled, if an alarm occurs on a burg­lary zone, the system is locked out after disarming. It remains locked until a 5-digit reset code, provided by the installer/central station, is keyed in. If a duress code is used to disarm the partition, the system is not locked out. In the disarmed state, only Audible 24 Hour Burglary zones, Audible 24 Hour Latching Tamper zones, and Audible 24 Hour zone cause lockout. To obtain the reset code, the user must provide a cor­responding system lock code, displayed on the keypad when one of the following conditions occurs:
l the system has been disarmed (Duress Code
excluded)
l the bell has timed out (24Hr zones) l an access code has been entered (24Hr zones)
On an LCD keypad, the message “REMOTE RESET RQD” is displayed on the top line and “CODE” along with the actual code is displayed across the bottom line. On an LED keypad, the reset number is scrolled across the screen. While the system is locked out, only [*][3], [*][6], [*][7], and [*] [8] are available. Accessing [*][8] Installer Programming unlocks the alarm system. The system continues to function (alarms, tampers, etc) while the system is locked out. Lock­out follows both transmission and bell delays. When this option is disabled, the system is not locked out after an alarm occurs.
Note: EU Entry Procedure takes priority over bell delay. If an alarm occurs during entry delay when EU Entry Procedure is enabled, the bell sounds immediately.
Default: Enabled
Valid range: Enabled/Disabled
Remote Reset Follows Sequential Detection
When this option is enabled, remote reset is only required after disarming if a sequential detection alarm was gen­erated and logged in the previous armed state. When disabled, any burglary alarm requires remote reset after disarming the partition.
Default: Disabled
Valid range: Enabled/Disabled
EU Entry Procedure
When this option is enabled, if an alarm occurs on a zone when entry delay is not active, the siren activates and the alarm is communicated immediately, depending on the zone type tripped. When entry delay is active, all burglary type alarms activate the siren, but communication of the alarm is delayed by 30 seconds. When entry delay expires, the alarm is not
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