DSC HS2TCHP v1.2, HS2TCHP v1.0 User Manual

HS2TCHP v1.2 Touchscreen User Manual
Ecran tactile HS2TCHP v1.2 Manuel de l'utilisateur
HS2TCHP v1.2 Gebruiksaanwijzing aanraakscherm
HS2TCHP v1.2 Touchscreen Bedienungsanleitung
WARNING: This manual contains information on limitations regarding product use, function and information
on the limitation as to liabili ty of the manufacturer. The entire manual should be carefully read.
MISE EN GARDE: Ce manuel contient des informations sur les limit ations concernant l’utilisation et le fonc-
tionnement du produit ainsi que des informations sur les limitations et les obligations du fabricant Lisez att ent­ivement le guide compl et.
WAARSCHUWING: Deze handleiding bevat informatie over beperkingen wat betreft productgebrui k, functie en
informatie over de beperking van aansprakelijkheid van de fabrikant.
WARNHINWEIS: Dieses Handbuch enthält Informationen hi nsichtlich der Einschränkungen bei der Verwendung des Produkts und der Funktionen und Informationen zu den Einschränkungen bezüglich der Haftung des Her­stellers.

Table of Contents

Table of Contents 2 Safety Notes 4
Important Safety Instructions 4 Regular Maintenance and Troubleshooting 4 Handling Precautions 4 Cleaning 4 Troubleshooting 4
Introduction 5
General System Operation 5 About Your Security System 5
Carbon Monoxide Detection (must be enabled by your Installer) 5 Fire Detection (must be enabled by your Installer) 5 Testing 5 Monitoring 5 Maintenance 6
Important Notice 6
Specifications and Features 7
Welcome Screen 7
Emergency Keys 8
Arming and Disarming the System 9
Stay Arm (Arming the Perimeter) 9 Silent Exit Delay 9 Disarm 10 Away Arm 10 Exit Delay Time Restart 10 Alarm Cancel Window 10 Bell/Siren Sounds After Away Arming 11
Audible Exit Fault 11 Arming Error 11 Remote Arming and Disarming 11 When Alarm Sounds 11 Intrusion (Burglary) Alarm Continuous Siren 11
If the Intrusion Alarm was Accidental 12 Fire Alarm Pulsed Siren 12 Wireless Carbon Monoxide Alarm 12
Additional Options 13
Photos 13 Quick Exit 13 Time & Date Programming 13 Keypad Mode 13 Door Chime (Chime enable/disable) 13 Zone Status 13
Zone Status Indicators 14 Bypassed Zones 14 Bypassing Zones with a HS2TCHP 14
Troubles 15
Alarm Memory 15 Sensor Reset 16 Outputs 16 Options 17
Access Codes 18
Assign Proximity Tags 18 Delete Proximity Tags 18 User Code Attributes 18
Inherent Attributes (all codes except installer and maintenance) 18 Programmable Attributes 19 Bell Squawk Attribute 19 Partition Assignment 19 Erasing an Access Code 19
Installer Menu 19
User Functions 20
Time and Date 20 Auto-Arm Time 20 Enable DLS/Allow System Service 20 Event Buffer 20 System Test 20
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Auto-Arm/Disarm Control 21 User Call-up 21 Engineer's Reset 21
Managing Partitions 22
Partitions 22
Single Partition Operation 22 Loaning a Keypad to Another Partition 22 Global Keypad Operation 22
Fire and CO Zone Types 23
SMS Command and Control 24
Looking up t he Number to Call for SMS Commands 24 Authorizing User Phones to Send SMS Commands 24
Sending SMS Commands to your System 24 SMS Commands 24
Keypad Configuration 26
Chime Enabled/Disabled 27 Arming 27 Partition Status 27 Keypad Mode 27
Reference Sheets 28
System InformationEnabled? 28 For Service 28
Central Station Information: 28 Installer Information: 28 Battery Installation / Service Date: 28 Access Codes 29 Sensor / Zone Information (copy as needed) 30
Testing Your System 31
Testing Your Keypad Sounder and Siren 31 Testing Your Entire Syst em 31 Walk Test Mode 31 Allowing Computer Access To Your System 31
Guidelines for Locating Smoke Detectors and CO Detectors 32
Smoke Detectors 32 Carbon Monoxide Detectors 33 Household Fire Safety Audit 34 Fire Escape Planning 34
License Agreement 35
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Safety Notes

Safety Notes
This manual shall be used in conjunction with the applicable Neo 1.1 User Manual, for the compatible alarm control panel models: HS2016, HS2032, HS2064, HS2128. Refer to part #: 29008610R001 (International) or to part #: 29009034R001 (North American).
Always ensure you obtain the latest version of the User Guide. Updated versions of this User Guide are available by contacting your distributor.
Warning: Read and save these instructions! Follow all warnings and instructi ons specified wi thin this doc­ument and/or on the equipment.

Important Safety Instructions

To reduce the risk of fire, electric shock and/or injury, observe the following:
l Do not spill any type of liquid on the equipment. l Do not attempt to service this product yourself. Opening or removing the cover may expose you
to dangerous voltage or other risk. Refer servicing to qualified service personnel. Never open the device yourself.
l Do not touch the equipment and its connected cables during an electrical storm; there may be a
risk of electric shock.
l Do not use the Alarm System to report a gas leak if the system is near a leak.

Regular Maintenance and Troubleshooting

Keep your HS2TCHP Touchscreen keypad in opt imal condition by following all the instructions that are included withi n this manual and/or marked on the product.

Handling Precautions

Do not apply excessive force to the display surface or the adjoining areas since this may cause the color tone to vary.

Cleaning

l If the display surface is contaminated, breathe on t he surface and gently wipe it with a soft, dry
cloth. If still not completely clean, moisten cloth with isopropyl alcohol .
l Do not use abrasives, water, thinners, solvents or aerosol cleaners (spray polish), any aromatic
solvents, ketones etc. that may enter through holes in the HS2TCHP Touchscreen keypad and cause damage.

Troubleshooting

Occasionally, you may have a probl em with your system. If this happens, your Alarm Controller will dis­play an error message. Refer to t he provided list when you see an error message on the display. If addit ional help is required, contact your distribut or for service.
Warning: This equipment, HS2TCHP Touchscreen keypad shall be installed and used within an envir­onment that provides the pollution degree max 2 and over-voltages category II non-hazardous locati ons, indoor only. It is designed to be installed, serviced and/or repaired by service persons only [service person is defined as a person having the appropriate technical training and experience necessary to be aware of haz­ards to which that person may be exposed in performing a task and of measures to minimize the risks to that person or other persons]. There are no parts replaceable by the end-user within this equipment.
Warning: Never obstruct the access to the Alarm controller to which this equi pment is connected. These safety instructions should not prevent you from contacting the distributor and/or the manufacturer to obtain any further clarification and/or answers to your concerns.
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Introduction

Introduction
The HS2TCHP Touchscreen is an interactive touch-sensitive color LCD that can be used on any PowerSeries Neo control panel. Due to the custom requirements of individual installations, some of the features described here may perform differently than described. Refer to your Installer's Instructions for the details of your specific installation and to t he User Manual for general security system information.

General System Operation

Your security system is made up of a DSC control panel, one or more keypads and various sensors and detectors. The control panel will be mounted out of the way in a util ity closet or in a basement. The metal cabinet contains the system electronics, fuses and standby battery.
Note: Only the installer or service professional shall have access to the control panel.
All the keypads have an audible indicator and command entry keys. The keypad is used to send commands to the system and to display the current system status. The keypad(s) will be mounted in a convenient loc­ation inside the protected premises close to the entry/exit door(s).
The security system has several zones of protection, each connected to one or more sensors (motion detect­ors, glassbreak detectors, door contacts, etc.). "Alarm Memory" on page 15 for information on sensors in alarm for this Touchscreen keypad.

About Your Security System

Your DSC Security System has been designed to provide you with the greatest possible flexibilit y and con­venience. Read this manual carefully and have your installer instruct you on your system's operation and on which features have been implemented in your system. All users of this system should be equally instructed in its use. Fill out the “System Information” page with all of your zone information and access codes and store this manual in a safe pl ace for future reference.
Note: The PowerSeries security system includes specific false alarm reduction features and is classified in accordance with ANSI/SIA CP-01-2010 Control Panel Standard - Features for False Alarm Reduction. Please consult your installer for further information regarding the false alarm reduction features built into your sys­tem as all are not covered in thi s manual.
Carbon Monoxide Detection (must be enabled by your Installer)
This equipment is capable of moni toring carbon monoxide detectors and providing a warning if carbon monoxide is detected. Please read the Family Escape Planning guidelines in this manual and instructions that are available with the carbon monoxide detector.
Fire Detection (must be enabled by your Installer)
This equipment is capable of moni toring fire detection devices such as smoke detectors and providing a warning if a fire condition is detected. Good fire detection depends on having adequate number of detectors placed in appropriate locations. This equipment should be installed in accordance wit h NFPA 72 (N.F.P.A., Batterymarch Park, Quincey MA 02269). Carefully review the Family Escape Planning guidelines in this manual.
Testing
To ensure that your system continues t o function as intended, you must test your system weekly. Please refer to the “Testing your System” section in this manual. If your system does not function properly, call your installing company for service.
Monitoring
This system is capable of transmitting alarms, troubles and emergency information to a central station. If you initiate an alarm by mistake, immediately call the central station t o prevent an unnecessary response.
Note: The monitoring function must be enabled by the installer before it becomes functional.
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Introduction
Note: There is a communicator delay of 30 seconds in this control panel. It can be removed, or it can be increased up to 45 seconds, at the option of the end-user by consulting with the installer.
Note: For CP-01 systems, the monitoring function must be enabled by the installer before it becomes func­tional.
Maintenance
With normal use, the system requires minimum maintenance. Note the following points:
l Use the system test described in “Testing Your System” to check the battery conditi on. We recom-
mend, however that the standby batteries be replaced every 3 - 5 years.
l For other system devices such as smoke detectors, passive infrared, ultrasonic or microwave
motion detectors, or glassbreak detectors, consult the manufacturer's literature for testing and main­tenance instructions.

Important Notice

A security system cannot prevent emergencies. It i s only i ntended to alert you and, if included, your central station of an emergency sit uation. Security systems are very reliable but they may not work under all con­ditions, and they are not a substit ute for prudent security practices or life and property insurance. Your secur­ity system should be installed and serviced by qualified security professionals who should instruct you on the l evel of protection that has been provided and on system operations.
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Specifications and Features

Specifications and Features
Display 7" TFT (800 x 480) pixel) Color Touchscreen
Home button Home/Calibration/Reset
LED indicators 4 (Ready, Armed, Trouble, AC)
Dimensions (mounting) 8.5" x 5.1" x 0.8" [127.9 mm (L) x 195 mm (W) x 20.35 mm (D)]
Horizontal viewing angle 70°
Vertical viewing angle 70° (top), 50° (bottom)
Brightness 280 cd/m²
Operating environment
SD card slot Holds any standard Secure Digital (SD) card* (32 x 24 x 2.1 mm)
*If necessary, the SD card can be formatted to file syst em FAT16 or 32 using a PC. The maximum size SD card supported is 32GB.

Welcome Screen

The date and ti me are displayed i n the upper right corner of the screen. The system status (i.e., Ready, Armed, Exit Delay etc.) is displayed at the top of the screen.
Figure 1- Welcome Screen
0°C to +49°C (32°F to 120°F)
93% (max) relative humidity non-condensing
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Specifications and Features
Emergency Keys
Figure 2- Emergency Screen
When the emergency key is pressed, a new screen is displayed with:
Fire Fire Assistance Required. Press and hol d for 2 seconds to activate.
Medical Medical Assistance Required. Press and hold for 2 seconds to activate.
Panic Police Assistance Required. Press and hold for 2 seconds to activate.
Important: The Medical and Panic keys are ON by default. The Fire key will not function unless pro­grammed by the Installer. Please ask your installer if the Fire, Medical and Panic keys are enabled.
Note: These events are recorded in the log.
Figure 3- Controls and Indicators
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Arming and Disarming the System

Arming and Disarming the System

Stay Arm (Arming the Perimeter)

Ask your alarm company if this function is available on your system.
Stay arming bypasses the i nterior protection (i.e., motion sensors) and arms the perimeter of the system (i.e.,
doors and windows). Close all sensors (i.e., stop motion and close doors). The Ready ( ) indicator should be on. Press the Stay Arm button and/ or enter your Access Code and do not leave the premises (if your
installer has programmed this button). During exit delay, the Armed ( ) and Ready( )indicators turn on to visually indicate that the system is arming.
When the exit delay expires, the Ready LED turns off, the Armed LED remains on and the keypad stops sounding to indicate that the alarm system is armed.
Note: For SIA FAR listed panels, the Stay Arming exit delay will be twice as long as the Away Arming exit delay.

Silent Exit Delay

If the system is armed using the Stay Arm butt on or using the "No Entry" Arming method ([*][9][access code], the audible progress annunciation (keypad buzzer) is silenced and the exit time doubled for that exit period only (CP-01 versions only).
Note: For non CP-01 versions, Standard exit time is used.
When Stay Arm is selected from the Home screen:
l The display indicates “Exit Delay in Progress,” and the pre-programmed exit delay begins.
l The Armed LED Indicator turns on.
If Quick Arm is not enabled by the installer, then a numerical keypad is displayed (see following figure). Enter a valid access code to proceed.
Figure 4- Keypad
If Disarm is selected during the exit delay, a numeric keypad is displayed.
l Enter (tap) your access code.
l The arming sequence is aborted and the system returns to the Home screen.
l The Armed LED turns OFF.
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Arming and Disarming the System
At the end of the pre-programmed exit delay:
l The Disarm screen is displayed.
l The Ready Indicator turns OFF.
l “Stay Armed-Bypass” is displayed in the Status Bar.
Note: This screen will go into stand-by mode after 15 minutes. Tap the screen to restore t he display.

Disarm

If Disarm is selected:
l A numerical keypad is displayed.
l Enter your Access Code in the keypad.
l The system returns to the Home screen and the red Armed indicator turns OFF.
l The alarm status is momentarily displayed in t he status bar, then "Ready" is displayed.
l The green Ready indicator turns ON.
Note: If your code is invalid, the system will not disarm and a 2-second error tone will sound. If this hap­pens, press # and try again.

Away Arm

When Away Arm is selected:
l Enter a valid access code to proceed.
l The Armed LED Indicator turns ON.
l "Exit Delay in Progress" is displayed in the Status Bar. The pre-programmed exit delay begins.
l The touchscreen "beeps" at a 1-second urgency int erval during the exit delay. Then 3 beeps sound
in the last 10 seconds.
Note: If Quick Arm is not enabled by the installer, a numerical keypad is displayed.
If Disarm is selected during the exit delay:
l A numeric keypad is displayed. Tap your access code.
l The Arming sequence is aborted and the system returns to t he Home screen.
l The Armed LED turns OFF.
At the end of the pre-programmed exit delay:
l The Disarm screen is displayed.
l The Ready Indicator turns OFF.
l "Away Armed" is displayed in t he Status Bar.

Exit Delay Time Restart

The control panel provides an option where if an entry/exit zone is tripped, a second time prior to the end of the exit delay, the exit delay time restarts. The exit delay timer can only be restarted once.

Alarm Cancel Window

The control panel provides a period of time in which the user can cancel the alarm transmission. The min­imum duration of this time is five minutes. If the programmed alarm transmission delay has expired, can­celing an alarm sends a message to the monitoring station. Upon a successful transmission of the cancelation message, the keypad will beep 6 times.
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Arming and Disarming the System

Bell/Siren Sounds After Away Arming

Audible Exit Fault
In an attempt to reduce false alarms, the Audible Exit Fault is designed to notify you of an improper exit when arming the system in the Away mode. In the event that you fail to exit the premises during the allot­ted exit delay period, or if you do not securely close the Exit/ Entry door, the system will notify you that it was improperly armed in two ways: the keypad will emit one continuous beep and the bell or siren will sound.
Your installer will tell you if this feature has been enabled on your syst em. If this occurs:
1. Re-enter the premises.
2. Enter your access code to disarm the system. You must do this before the entry delay timer expires.
3. Follow the Away arming procedure again, making sure to close the entry/exit door properly.
Arming Error
An error tone will sound if the system is unable to arm. This will happen if the system is not ready to arm (i.e., sensors are open), or if an incorrect user code has been entered. If this happens, ensure all sensors are secure. Press [#] and try again, ensuring that a valid access code is entered. Please check with your installer to determine if arming is inhibi ted by any other means.
Remote Arming and Disarming
The system can be armed and/or disarmed using the remote wireless key or proximity tag. When arming the system by using the Arm button on the wireless key, the system will acknowledge the command by sound­ing a single bell squawk (if bell squawk is enabled). When disarming using the Disarm button on the wire­less key, the system will acknowledge the command by sounding two bell squawks (if bell squawk is enabled) that can be heard from the exterior of the premises.
To arm the system with a proximity tag:
l Present your proximity tag to a keypad equipped with a proximity sensor anytime the system
Ready indicator is on.
l If configured by your installer, enter your access code.
To disarm the system with a proximity tag:
l Present your proximity tag to a keypad equipped with a proximity sensor anytime the system is
armed. (Armed indicator is on) and if configured as required, enter your access code.
l If you walk through the entry door the keypad will beep. Present your Proximity tag within ____
seconds to avoid an alarm condition.
When Alarm Sounds
The system can generate 3 different alarm sounds:
l Temporal/pulsed siren = Fire Alarm
l 4 beeps, 5-second pause, 4 beeps = Carbon Monoxide Alarm
l Conti nuous siren = Intrusion (Burglary Alarm)
Note: The priority of signals is fire alarm, carbon monoxide alarm and medical alarm, then burglary alarm.
Note: Medical alarm is silent. It only results in an alarm transmission to the monitoring station.
Intrusion (Burglary) Alarm Continuous Siren
If you are unsure of the source of the alarm, approach with caution! If the alarm was accident al, enter your Access Code to silence the alarm. Call your central station to avoid a di spatch.
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Arming and Disarming the System
If the Intrusion Alarm was Accidental
1. Enter your Access Code to silence the alarm. If the code is entered within 30s (or the programmed value of the alarm transmission delay) the transmission of the alarm to the monitoring station will be can­celed.
2. Call your central station to avoid a dispatch.
Fire Alarm Pulsed Siren
Follow your emergency evacuation plan immediately!
If the fire alarm was accidental (e.g., burned toast, bathroom steam, etc.), enter your Access Code to silence the alarm. Call your central station to avoid a dispatch. Ask your alarm company if your system has been equipped with fire detection. To reset the detectors, see the Sensor Reset section.
Wireless Carbon Monoxide Alarm
Activation of your CO alarm indicates the presence of carbon monoxide (CO), which can be fatal. During an alarm, the red LED on the CO detector flashes rapidly and the buzzer sounds with a repeating cadence of: 4 quick beeps, 5-second pause, 4 quick beeps. Also, during an alarm, the siren connected to the control panel produces a repeating cadence of 4 quick beeps, 5-second pause, 4 quick beeps. The keypad will also provide audible and visual indication of the CO alarm.
If an Alarm Sounds:
1. Operate silence button.
2. Call emergency services or your fire department.
3. Immediately move outdoors or to an open door/window.
Warning: Carefully review your Carbon Monoxide Installation/User Guide to determine the necessary actions required to ensure your safety and ensure that the equipment is operating correctly. Incorporate the steps outlined in the guide into your evacuation plan.
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Additi onal Options

Additional Options

Photos

You can create a slideshow of photos to View on the keypad. Photos are added using an SD card (32x24x2.1 mm. Not supplied).
The phot os must be .jpg format and can be up to 1280 x 720 in size. For best results, use 800 x 480 res­olution. Use photo editing software to adjust the size of your photos.
To start the slideshow, press the Photos button on the Home page. The slideshow plays aut omatically until the t imeout i s reached or the screen is touched again.
To add phot os:
1. Press Options, User Functions, Keypad Config, Picture Frame, Select Photos. Thumbnail images of the photos on your SD card are displ ayed.
2. Touch an image to add it to the slideshow. Touch it a second time to remove it.
Use the Transition Time slider to program the amount of time each photo is on screen, from 5 seconds to 1 minute.
Use the Photo Frame Timeout slider to control how long your slideshow plays for, from 1 minute to 2 hours. Select Never to keep the slideshow running until the screen is touched.

Quick Exit

If the system is armed and you need to exit, use the quick exit function to avoid disarming and rearming the system. To activate this function, tap the Quick Exit icon. You have 2 minutes to leave the premises through your exi t door. When the door is closed again the remaining exit time is canceled.

Time & Date Programming

Tap on Options. Select User Functions [Master Code] and then select Time & Date. Tap on the section you would like to change and use the up/down arrows to change time/date. Once done, press Save.

Keypad Mode

This option allows the HS2TCHP Touchscreen to function as a traditional DSC keypad.

Door Chime (Chime enable/disable)

The keypad indicates the current state of the door chime function (Enabled or Disabled). To choose the opposite function, tap the 'Chime' icon. Three beeps indi cate that the chime is ON (Enabled). One long beep indicates that chime is OFF (Disabled).
Note: The door chime feature should be used in Disarmed mode only.

Zone Status

This screen allows you to view the status of the zones on the system.
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Additi onal Options
Figure 5- Zone Closed
Zone Status Indicators
Ready Zone is closed
Open The zone is open and needs to be closed

Bypassed Zones

Use the zone bypass feature when a zone is open but the system needs to be armed. Bypassed zones will not cause an alarm when opened. Bypassing zones reduces the l evel of security. If you are bypassing a zone because it is not functioning, call a service technician immediately so that the problem can be resolved and your system returned to proper working order.
Ensure that no zones are unintentionally bypassed when arming your system. Zone bypassing can only be performed while the system is disarmed. Bypassed zones are automatically canceled each time the system is disarmed and must be bypassed again, if requi red, before t he next arming.
Note: 24-hour zones can only be unbypassed manually.
Note: For security reasons, your installer has programmed the system to prevent certain zones from being
bypassed. (e.g., smoke detectors).

Bypassing Zones with a HS2TCHP

When in the Zone Status page, scroll up/down through the desired zones, and tap on the bypass icon to bypass the zone. To unbypass a zone, tap the unbypass icon.
Note: For UL listed installations, zones can only be bypassed manually.
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Troubles

Troubles
When a trouble condition is detected, the Trouble ( ) or System indicator will turn on, and the keypad
will beep every 10 seconds. Press the ( ) key to silence the beeps. Press ( ) to view the trouble con-
dition. The Trouble ( ) or System indicator will flash. The corresponding trouble will light up.
Troubles Comments Action
Service Required (Press for more details)
AC Loss
Phone Trouble The system has detected that the t elephone line is disconnected.
Communication
Failure
Zone Fault
Zone Tamper
Wireless Low Battery
Loss of Clock
Low Battery General System Supervision
Bell Circuit RF Jam Detected
General System Trouble Panel Low Batt ery
General System Tamper Panel AC Loss
If the building and/or neighborhood has lost electrical power, the system will continue to operate on battery for several hours.
The system attempted to communicate with the monitoring station, but failed. This may be due to Telephone Line Fault.
The system is experiencing difficulties with one or more sensors on the system. Press to display the zone.
The system has detected a tamper condition with one or more sensors on the system. Press to display the zone.
The system has detected a low battery condition with one or more mod­ules/sensors on the system. Press to displ ay t he zone, keypad, wireless key (s) and RF Delinquency low battery conditions. Press again to see zone troubles.
If complete power was lost (AC and Battery), the time and date will need to be reprogrammed.
Call for service
Call for service
Call for service
Call for service
Call for service
Call for service
Call for service
Reprogram Time & Date

Alarm Memory

When an alarm occurs, the Alarm indicator flashes.
To view which sensor(s) generated the alarm, press Alarms.
The sensor number where the alarm occurred will be displayed (e.g., zone 3). Use the [<][>] scroll keys to view the sensors in alarm memory. Press Back or Home to exit. To clear the memory, arm and disarm the sys­tem. If an alarm sounded while armed, the keypad will automatically go to alarm memory when you disarm the system. In this instance, you should approach with caution, as the intruder may still be within the build­ing/premises.
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Troubles
Figure 6- Alarms in Memory

Sensor Reset

Certain sensors, after having detected an alarm condition, require a reset to exit the alarm conditi on (e.g., glass break sensors, smoke detectors, etc.). Ask your alarm company if this function is required on your sys­tem.
To reset the detectors, press the Reset (Command Output 2 if the installer did not program a label) button on the Outputs screen. If a sensor fails to reset, it may still be detecting an alarm condition. If the sensor reset is successful, the alarm is canceled. If unsuccessful, the alarm will reactivate or continue.

Outputs

Your installer may have programmed these keys to perform various functions (reset smoke detector after an alarm, open your garage door, etc.) To activate t hese functions, press Output and then press the appropriate option. For additional i nformation, refer to the section: Sensor reset.
Figure 7- Outputs
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Troubles

Options

From the Options menu on the right side of the Touchscreen, the following can be accessed:
l Access Codes
l Installer Menu
l User Functions
l Chime Enabled/Disabled
l Partition Status
l Keypad Mode
Figure 8- Options
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Access Codes

Access Codes
When Access Codes is selected from the Options menu, the keypad prompts for a Master Code. When a valid Master Code is entered, a numeric keypad is displayed with arrows to scroll through the list of users. Press the Select button to enter the user options.
Set Access Code: adds/edits the 4-digit code
Set Partitions: assigns the user to parti tions
User Options: enables/disables different options for the user
Delete User: deletes the user from the system
The access codes have programmable attributes which all ow zone bypassing, or one-time use activation.
Master Code (Access Code 01): The master code, if programmed, can only be changed by the installer.
Supervisor Codes: These codes can be used to program additional codes which have equal or lesser attrib-
utes. Once programmed, the supervisor codes receive the master code’s attributes. These attributes are change­able. Any user code can be made a supervisor code by enabling User Code Attribute 1 (see the following for details).
Duress Codes: Duress codes are standard user codes that transmit the Duress Reporting Code when
entered to perform any function on the system. Any user code can be made a duress code by enabling User Code Attribute 2 (see the following for details).
Note: Duress codes are not valid when entering User Programming, Master Functions or Installer’s sections.
Note: Access codes cannot be programmed as a duplicate or as a “Code +/- 1”.

Assign Proximity Tags

Depending on how your keypad is programmed, proximity tags can be used to either arm/disarm the system or to perform a programmed function (e.g. unlock a cabinet or storeroom door). Present the tag to the tag reader.
1. Press [*][5]Master/Supervisor Code].
2. Enter a 4-digit user code.
3. Press 2.
4. Pass the enrolled tag near the tag reader.

Delete Proximity Tags

To delete a proximity t ag:
1. Select Options, Access Codes [enter Master code].
2. Select a user to delete.
3. Select Prox Tag Prog then delete.

User Code Attributes

1. The default attributes of a new code will be the attributes of the code used to enter User Pro­gramming whether it is a new code or an existing code being programmed.
2. System Master Code 01 has partition access for all partitions, as well as attributes 3-4 ON by default.
Note: These att ributes are not changeable.
Inherent Attributes (all codes except installer and maintenance)
Arm/Disarm: Any access code with partition access enabled will be valid for arming and disarming that
partition.
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Access Codes
Command Outputs ([*][7][1], [*][7][2], [*][7][3], and [*][7][4]): If these outputs require access
code entry, any Access Code with partition access will be valid for performing the command output func­tions on that partition.
Programmable Attributes
1. Supervisor Code 5. For Future Use
2. Duress Code 6. For Future Use
3. Zone Bypassing Enabled 7. Bell Squawk upon Arming/Di sarming
4. Remote Access 8. One Time Use Code
Bell Squawk Attribute
This attribute is used to determine whether an access code should generate an arming/disarming Bell Squawk upon entry of the code for Away arming. The wireless keys with access codes associated with them may generate Arming/Disarming Bell squawks. If desired, this option may be used wit h codes that are manu­ally entered. Please contact your installer to have this programmed.
Note: The Master Code cannot use the Bell Squawk attribute, but is required to enable it for other codes.
Note: This feature cannot prevent the Arming/Disarming squawks from being generated if an access code
assigned to a wireless key is manually entered at a keypad.
Note: This feature is used to annunciate fire trouble signals and also trouble conditions for medical applic­ations.
Partition Assignment
1. This secti on is used to assign users to available partitions. To assign partitions:
2. Select Options > Access Codes.
3. Enter the master code.
4. Select a user.
5. Select Partiti on Attributes.
6. Select the partition(s) to assign to the user.
Notes on Access Codes and Programming
l The master code’s attributes cannot be changed. l When a new code is programmed in User Programming it will be checked against all other codes
in the system. If a duplicate code is found, an error tone is given and the code is returned to what it was before it was changed. This applies to both 4 and 6-digit codes.
Erasing an Access Code
To erase a code, select the code and choose Delete User. The system will delete the code immediately and the user will be returned to select another code.

Installer Menu

These functions are for the installer’s use only.
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User Functions

User Functions
First disarm the system then enter Options, User Functi ons, then Master Code. This command is used to gain access to the following list of master functions of the system:

Time and Date

Enter desired time and date.

Auto-Arm Time

The system can be programmed to arm at a programmed time each day, per partition. Upon entry of this sec­tion, enter the desired Auto-Arm time for each day of the week.
At the selected Auto-Arm time, the keypad buzzers will sound for a programmed amount of time (pro­grammable by the installer only) to warn that an auto-arm is in progress. The bell can also be programmed to squawk once every 10 seconds during this warning period. When the warning period is complete, the sys­tem will arm with no exit delay and in Away mode.
Auto-Arming can be canceled or postponed by entering a valid access code only during the programmed warning period. Auto-Arming will be attempted at the same time the next day. When the Auto-Arming pro­cess is canceled or postponed, the Auto-arm Cancelation Reporting Code will be transmitted (if pro­grammed).
If arming i s inhibited by one of the following, the Auto-Arm Cancelation transmission will be com­municated:
l AC / DC Inhibit Arm
l Latching System Tampers
l Zone Expander Supervisory Fault
Note: For UL/ULC listed i nstallations, the auto-arm feature shall be canceled when there are zones in an off­normal condition.

Enable DLS/Allow System Service

If enabled, the installer will be able to access Installer Programming via remote (DLS). In case of DLS access this provides a window where rings will be detected by the panel. The DLS window will remain open for 6 hrs, during which time the installer will be able to enter DLS an unlimited number of times. After the 6-hr window has expired, Installer’s Programming wi ll be unavailable again until the window is re-opened.

Event Buffer

l Displays the date, time and the full description of the event
l The Log is organized from the most recent event (Top) to past event s (Down)
l The Left arrow scrolls forward in time
l The Right arrow scrolls back in time
l The Back returns you to t he Home screen
l This screen will time out to the Home screen after 30 seconds of inactivity

System Test

The system’s Bell Output (2s), Keypad Lights and Communicator are tested. This test will also measure the panel’s standby battery.
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User Functions
Important:
l To ensure that your system continues t o function as intended, you must test your system weekly.
l For UL HOME HEALTH CARE listed applications, the system shall also be tested weekly
without AC power. To remove AC from the control unit, remove the screw from the restraining tab of the plug in adapter and remove the adapter from the AC outlet. After completing the test of the unit using only the battery backup source, reconnect the plug in adapter and attach the screw through the restraining tab, so that the adapter is securely attached to the outlet.
l Should your system fail to function properly, contact your installation company immediately. l All smoke detectors must be t ested by your smoke detector installer once a year to ensure proper
operation.

Auto-Arm/Disarm Control

Pressing Auto-Arm while in the User Function menu will enable (three beeps) or disable (one long beep) the Auto-Arm and Auto-Disarm feature, by partition. With this feature enabled, the panel will aut omatically arm in Away mode (Stay/Away zones acti ve) or disarm at the same time each day. The Auto-Arm time is pro­grammed with the Auto-Arm time but ton. Auto-Disarm must be programmed by the system installer.

User Call-up

If enabled by the installer, the panel wi ll make 1 attempt to call the downloading computer. The down­loading computer must be waiting for the panel to call before downloading can be performed.

Engineer's Reset

If an alarm has occurred on your system, the system will not allow you to rearm (Ready li ght is OFF). You will need to contact your installer. They will check and reset the system for you. This may involve a visit to check your system. After the reset is performed, your system will function properly again.
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Managing Partitions

Managing Partitions
A partition is a limited area of the premises whi ch operates independentl y from the other areas. Partitioning a system can be beneficial if the property has outbuildings that need to be secured independently of a main area or if the home has a separate apartment. Each partition can have its own keypad, or a keypad can have access to all partitions. User access to partitions is controlled via access code. A master code can access the entire system and partitions, while a user code is limited to assigned partitions.

Partitions

Keypads can be configured to control an individual partition or all partitions.
Note: Access to this feature must be configured by installer.
Single Partition Operation
Single partition keypads provide access to alarm functi onality for an assigned partition.
Single partition keypads behave as follows:
l Displays the armedset st ate of the partition. l Displays open zones, if assigned to the partition t he keypad is on. l Displays bypassed zones and allows zone bypassing or creating bypass groups of zones assigned
to the keypad partiti on.
l Displays system troubles (system low battery, system component fault s/tampers). l Displays alarms in memory that occurred on the partition. l Allows the door chime to be Enabled/disabled. l System test (sounds bells/PGMs assigned to the partition). l Label programming (zone, partition and user labels for the partition). l Command output controls (outputs assigned to the partition, or global out puts such as smoke
detector reset).
l Temperatures.
Loaning a Keypad to Another Partition
The HS2TCHP Touchscreen Keypad can be loaned to operate on other partitions. When a keypad is loaned to another partition, it will behave on the loaned partition as if it was originally assigned there. An access code must be entered before loani ng a keypad to another partition. An access code is also required to per­form any function on that partition.
To Loan a Keypad to Another Partition:
1. Select Options > Partiti on Status.
2. Enter your access code.
3. Select the partition to loan the keypad to. If the keypad is inactive for more than 30 seconds, it will return to its original partition.
Global Keypad Operation
Once a valid access code is entered, a gl obal keypad will display the status of any partitions that you have permissions to. From this overview, you can loan the global keypad to a partition, arm all parti tions or dis­arm all partitions. The status of each partition will be identified by a partition status icon. For an explan­ation of partition status icons, see the tabl e below. The global arm and global disarm buttons will arm or disarm all displayed partitions.
To Loan a Global Keypad to Another Partition:
1. Select Partiti on Status.
2. Select the partition to loan the keypad to.
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Managing Partitions
Figure 9- Global Keypad Mode
Partition
Status Icon
Description
GREEN BACKGROUND Partition is ready to be armed
Partition is in exit delay
GRAY BACKGROUND Partition is not ready to be armed
Partition is in alarm
Partition is in entry delay
Partition is armed

Fire and CO Zone Types

l If a Fire zone generates an alarm only the partition the fire zone is assigned to will go into alarm.
Other partitions retain their current state.
l If the [F] key on a global keypad is used to generate an alarm all enabled partitions will go into
alarm.
l One or more fire keypads may be located on any partition. l On alarm, the fire auto-scroll di splay appears on all partition keypads and on all global keypads.
Fire alarm silence and fire system reset may be done directly on any partition keypad. To silence a fire or CO alarm from a global keypad requires that the global keypad be loaned to one of the par­titions.
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SMS Command and Control

SMS Command and Control
SMS Command and Control allows you to send text messages to your system, enabling the system to per­form certain actions. For a list of commands and how to send them see the following table. As a security measure, only authorized phone numbers can interact with your system. Messages from all other phone num­bers will be rejected.
Note: This is a supplementary feature that has not been investigated by UL/ULC. Must be enabled and con­figured by your installer.

Looking up the Number to Call for SMS Commands

The phone number of the system is set at the time of installation. To quickly find the phone number per­form the following steps.
1. Select User Functions > SMS Programming
2. Using the downward pointing arrow, scroll to Phone #9
3. The number programmed in Phone #9 is the phone number of the system. Send SMS commands to this number to interact with your system.

Authorizing User Phones to Send SMS Commands

You can authorize up to eight phone numbers to interact with your system with SMS. Before the system will accept an i ncoming SMS command, you must enter the sending phone number.
To authorize a phone for SMS Commands:
1. Select User Functions > SMS Programming
2. Using the up and down pointing arrows, scroll to an empty phone number and select it
3. Using the numerical pad, enter the phone number of t he phone you want to authorize and press Save.

Sending SMS Commands to your System

In order to successfully send commands to your system from your cellphone, you must send SMS messages in the proper format. If configured, commands require the inclusion of a User Access Code in your message. The access code will be verified by the system before executing any commands.
Additi onal information about sendi ng SMS commands:
l Text messages are not case sensiti ve and extra spaces are ignored. l In multi-partition systems and if the User has rights to manage the desired partitions, commands
can be sent to specific partitions by including the partition number. For more information on par­titions see: "Managing Partitions".
l If the panel is configured to require an Access Code and the code is not sent or is invalid, the
panel will send a notification to the user advising the command was unsuccessful.
The following table lists all available SMS commands with examples of how to enter the Partition number and access codes. The format for entering commands is as follows:
Note: Verify with your inst aller that the Partition number and access code are required in your SMS mes­sage. If one or both are not required, do not enter them in your SMS message.
Note: Responses to Status and Alarm Memory requests may require more than 1 SMS message, depending on status of the system. There is a 10 second delay between transmission of SMS messages.

SMS Commands

Commands Notes Stay ArmSet Stay armssets the system Away ArmSet Away armssets the system Night ArmSet Night armssets the system
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SMS Command and Control
DisarmUnset DisarmsUnsets the system Activate Command Output 1 Activates Output 1 Activate Command Output 2 Activates Output 2 Activate Command Output 3 Activates Output 3 Activate Command Output 4 Activates Output 4 Deactivate Command Output 1 Deactivates Output 1 Deactivate Command Output 2 Deactivates Output 2 Deactivate Command Output 3 Deactivates Output 3 Deactivate Command Output 4 Deactivates Output 4 Bypass 001 Bypasses specified zone number
Unbypass 001
Clears the bypass from the specified zone number
Omitting the partition number causes the sys-
Status Request
tem to send a status report for all partitions. To request a st atus report for a specific par­tition enter the appropriate partition number.
Omitting the partition number causes the sys-
Alarm Memory Request
tem to send a status report for all partitions. To request a st atus report for a specific par­tition enter the appropriate partition number.
The Help command generates an SMS
Help
response listing all Interactive commands that can be sent to the module. Access Code is not required.
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Keypad Configuration

Keypad Configuration
Figure 10- Keypad Configuration
Display Options: sets the brightness and screen timeout of t he Touchscreen, as well as screen saver
options.
Buzzer Control: sets the buzzer volume of the Touchscreen. Note: For SIA CP-01, the buzzer volume
shall not be placed at the minimum setting.
Note: For UL/ULC installations, the buzzer level shall not be changed from t he default level.
Picture Frame: selects the pictures that will be displayed on the slideshow.
Calibration: calibrates the Touchscreen.
Clock Mode: displ ays the digit al clock.
Clean Mode: allows the user to touch (i.e., clean) the screen without enabling or disabling any functions.
The screen will remain in this mode for 30 seconds, then return to the Keypad Configuration screen.
Figure 11- Clean Mode
Home Page: can be configured in one of two different views, Classic (square buttons) and Contemporary
(rondel).
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Keypad Configuration

Chime Enabled/Disabled

Door chime: To turn the door chime function On/ Off, tap the Chime icon. There are 3 beeps t o indicate
that the chime is ON, 1 long beep to indicate the chime is OFF.

Arming

Stay Arm: arms the system in Stay mode
Away Arm: arms the system in Away mode
Night Arm: To fully arm the system when it has been armed in Stay Mode, press Night Arm button. All
interior zones will now be armed except for devices programmed as Night Zones. Night zones are only armed in Away mode. This permits limited movement wi thin the premises when the system is fully armed. Ensure that your installer has provided you with a list identifying zones programmed as night 18 zones. When the interior zones have been activated (i.e., Night Arm), you must enter your access code to disarm the system to gain access to interior areas that have not been programmed as night zones.
Quick Exit: refer to the section: Quick Exit
Global Away Arm: arms all partitions to which the User Code is assigned, in Away mode.
Global Stay Arm: arms all partitions to which the User Code is assigned, in Stay mode.
No Entry Arm: arms the system with no entry.

Partition Status

To view the partition status, press Options, User Functions, then Partition Status. The keypad shows basic status for up to 8 parti tions, depending on the configuration of your system. Each partition is identified along with its current status.
Figure 12- Partition Status

Keypad Mode

This option allows the HS2TCHP Touchscreen to function as a traditional DSC keypad.
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Reference Sheets

Reference Sheets
Fill out the following information for future reference and store this guide in a safe place.

System Information Enabled?

[F] FIRE [+] Medical [P] PANIC
The Exit Delay Time is ___ seconds
The Entry Delay Time is ___ seconds

For Service

Central Station Information:
Account #: ________________ Telephone #: ________________
Installer Information:
Company #: ________________ Telephone #: ________________
Battery Installation / Service Date:
__________________________
__________________________
__________________________
If you suspect a false alarm signal has been sent to the central monitoring station, call the sta­tion to avoid an unnecessary response.
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Reference Sheets
Access Codes
HS2016/HS2032/HS2064/HS2128 MASTER CODE [01]: ________________________
Code Access Code Code Access Code Code
01 33 65 02 34 66 03 35 67 04 36 68 05 37 69 06 38 70 07 39 71 08 40 72 09 41 73 10 42 74 11 43 75 12 44 76 13 45 77 14 46 78 15 47 79 16 48 80 17 49 81 18 50 82 19 51 83 20 52 84 21 53 85 22 54 86 23 55 87 24 56 88 25 57 89 26 58 90 27 59 91 28 60 92 29 61 93 30 62 94 31 63 95 32 64
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Reference Sheets
Sensor / Zone Information (copy as needed)
Sensor Protected Area Sensor Type
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