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PowerSeries Neo Alarm Control Installation Guide
Quick Setup
Plan
1
MountDecide on a location for the alarm panel and secure it to the
2
WireComplete all wiring including modules, zones, bells/sirens,
3
PowerConnect the battery and power up the system. The battery
4
Enroll
5
First
Keypad
Enroll
6
modules
Enroll
7
wireless
devices
ProgramBasic programming: [*][8][installer code] [ 001]/[002]> Zone
8
TestTest the panel completely to ensure that all features and
9
Plan the installation including all alarm detection devices,
zone expanders, keypads and other required modules.
wall using suitable mounting hardware.
telephone line connections and ground connections. Record
module serial numbers on page 19.
must be connected.
Hardwired: Wire the keypad to the Corbus, power up the
alarm panel then press any button on the keypad. Wireless:
Wire the HSM2Host to the Corbus, then power up the alarm
panel and a wireless keypad. Pr ess any button on the keypad to
enroll it. The HSM2Host is then enrolled on the alarm panel.
Alternately, enroll an RF keypad.
[*][8][Installer Code][902] subsection [000]. Pr ess [ *] to
begin auto-enrollment. Module slots are automatically
assigned. Use scroll keys to view slots. Change slot by typing a
2-digit number.
[*][8][Installer Code][804] subsection [000]. Note: An
HSM2HOST or RF keypad must be enrolled f irst.
Wire less PG PIR + camer a motion dete ctorPGx934(P)
Wire less PG cur tain motion detectorPGx924
Wire less PG dual tech motion de tectorPGx984(P)
Wire less PG mirror motion de tec torPGx974(P)
Wire less PG outdoor motion dete ctorPGx994
Wire less PG glass brea k detector:PGx912, PGx922
Wire less PG shock dete ctor:PGx935
Wire less PG flood detec tor:PGx985
Wire less PG temper ature de tector (indoor use):PGx905
Outdoor tempera ture probe ( require s PGx905)PGTEMP-PROBE
Wire less PG keys:PGx939
Wire less PG panic ke yPGx938
Wire less PG 2-button keyPGx949
Wire less PG sirens:PGx901
Wire less PG re pea ter:PGx920
Wire less PG door/window conta cts:PGx975
Wire less PG door/window conta ct w/ A UXPGx945
PGx929
PGx911
Central Station Receivers
SG-System I, II, III, IV, 5
Enclosures
PC5003C, PC4050CR, PC4050CAR, CMC-1, PC4051C. Othe r enclosures are a vailable to suit a variety
of system c onfigura tions.
WARNING: This manual contains information on limitations regarding product use and function and information on
the limitations as to liability of the manufacturer. The entire manual should be carefully read.
Page 2
PowerSeries Neo Installation Guide
Safety Instructions for Service Personnel
Warning: When using equ ipment con nected to th e telepho ne network, always follow the
basic safety inst ructions provid ed with this product. Save t hese ins truction s for fut ure
reference. Inform the end-user o f the s afety precautions th at must be observed wh en
operati ng this equi pment.
Before Installing The Equipment
Ensure your package includes the following items:
l Installation and User manuals, including the SAFETY INSTRUCTIONS.
READ and SAVE these in structions!
Follow all WARNINGS AND INSTRUCTIONS specified with in this
document and /or on the equ ipment.
l HS2016/H S2016/2032/2064/ 212 8 alarm cont roll er
l Power Sup ply, di rect p lug-in
l Mount ing hardware
Selecting A Suitable Location For The Alarm Controller
Use the following list as a gui de to find a suit able location t o ins tall t his equ ipment:
l Locate near a teleph one socket and power outlet.
l Select a location free from vibration and shock.
l Place alarm controller on a flat, stable surface and fol low t he inst allation
ins truction s.
Do NOT locate this pro duct where peop le may walk on t he secondary circuit
cable(s).
Do NOT conn ect al arm cont roll er to el ectrical the same circuit as large
appliances.
Do NOT select a locati on that exposes y our alarm controller t o direct
sunlig ht, excessi ve heat, moistu re, vapors, chemicals o r dust.
Do NOT install this equip ment near water. (e.g., bath tub, kitchen/ laundry
sin k, wet b asement, n ear a s wimming pool ).
Do NOT install this equip ment and accessories in areas where risk of
explosion exis ts.
Do NOT conn ect t his equipment to electrical outlet s controlled by wall
switches or automatic t imers.
AVOID in terference so urces.
AVOID in stalling equipment near heaters, air conditi oners, vent ilators, and
refrigerators.
AVOID lo cating equipment close to or on top of large metal o bjects (e.g., wall
stu ds).
See "Locating Det ectors and Escape Plan" on page 20 for info rmation on locating smoke
and CO det ectors.
SAFETY Precautions Required During Installation
l NEVER install th is equipment and/or telephone wiring du ring a lightning
sto rm.
l NEVER touch un insulated teleph one wires or terminals u nless the telephone
lin e has been disconnected at the network int erface.
l Positio n cables so that accidents can not occur. Connected cables must NOT
be s ubj ect to excessive mechani cal strain.
l Use only the power supply provided w ith t his equipment. Use of un au-
thorized power suppli es may cause damage.
l For direct plug -in versi ons , us e the t ransformer s upp lied with the d evice.
WARNING: THIS EQUIPMENT HAS NO MAINS ON/ OFF SWITCH. THE PLUG OF
THE DIRECT PLUG-IN POWER SUPPLY IS INTENDED TO SERVE AS THE
DISCONNECTING DEVICE IF THE EQ UIPMENT MUST BE QUICKLY
DISCONNECTED. IT IS IMPERATIVE TH AT ACCESS TO THE MAINS PLUG AND
ASSOCIATED MAINS SOCKET/OUTL ET IS NEVER OBSTRUCTED.
IMPORTANT NOTE FORINTERNATIONALMARKET (EU,
AUS, NZ)!
This equipment is stationary-fixed and must be installed by Service
Persons only (Service Person is defined as a person having the appropriate
technical training and experience necessary to be aware of hazards to
which that person may be exposed in performing a task and of measures to
minimize the risks to that person or other persons). It must be installed and
used within an environment that provides the pollution degree max 2, over
voltages category II, in non-hazardous, indoor locations only. When using
equipment connected to the mains and/or to the telecommunication
network, there are basic safety instructions that should always be
followed. Refer to the safety instructions provided with this product and
save them for future reference. To reduce the risk of fire, electric shock
and/or injury, observe the following: Do not attempt to service this product
yourself. Opening or removing the cover may expose you to dangerous
voltage or other risk. Refer servicing to qualified service persons. Never
open the device yourself. Use authorized accessories only with this
equipment. DO NOT leave and/or deposit ANY object on the top of the
cabinet of this equipment! The cabinet as it is installed on the wall is not
designed to support any supplementary weight! Do not spill any liquids on
the cabinet. Do not touch the equipment and its connected cables during an
electrical storm; there may be a risk of electric shock. Never touch
uninsulated wires or terminals unless the equipment has been disconnected
from the mains supply and from the telecommunication network! Ensure
that cables are positioned so that accidents cannot occur. Connected cables
must not be subject to excessive mechanical strain. Do not spill any type of
liquid on the equipment. Do not use the Alarm system to report a gas leak
if the system is near a leak. Do not subject the connected cables to an
excessive mechanical strain. These safety instructions should not prevent
you from contacting the distributor and/or the manufacturer to obtain any
further clarification and/or answers to your concerns.
Installation
Mounting the Enclosure
Locate the panel in a dry area, preferably near an unswitched AC power
source and the incoming telephone line. Complete all wiring before
applying AC or connecting the battery.
Terminal Descriptions
The following terminals are available on the PowerSeries Neo alarm
controller.
Terminal Description
BAT+,
BAT-
ACPower t erminals.
AUX+,
AUX-
BELL+,
BELL-
RED, BLK,
YEL, GRN
PGM1 to
PGM4
Z1 to Z8
COM
EGNDEarth g round connection.
TIP, RING,
T-1, R-1
PCLINK_1 DLS/SA
PCLINK_2 DLS/SA, Alternate Communicator
Corbus Wiring
The RED and BLK Corbus terminals are used to provide power while
YEL and GRN are used for data communications. The 4 Corbus terminals
of the alarm controller must be connected to the 4 Corbus terminals or
wires of each module.
The following conditions apply:
Battery terminals. Us e to provide b ackup power and additi onal current
when system d emands exceed t he power output of th e transformer, such
as when the sys tem i s in alarm.
Do not connect the battery unti l all oth er wi ring is complete.
Connect th e bat tery before connecti ng the AC. Do not conn ect t he battery
or t ransformer u ntil all other wiring is complete.
Auxili ary t erminals . Use to power modules, detectors, relays, L EDs , etc.
(700mA MAX). Connect the posit ive si de of device t o AUX+, t he
negati ve side to AUX-.
Bell/Siren p ower (700mA MAX). Connect the positi ve side of any alarm
warnin g device to BELL+, t he negative s ide to BELL-.
Corbus termin als. Use to provi de communicati on between t he alarm
controller and conn ected modules. Each module has four Corbus
terminals t hat must be connected to the Corbus.
Programmable output terminals. Use t o activate devices such as LEDs.
(PGM1, PGM3, and PGM4: 50 mA PGM2: 300mA or can be config ured
as an in put )
Zone in put terminals. Ideally, each zone s hould have one detection
device; however, mul ti ple detection devices can be wired to th e same
zone.
Teleph one line terminals.
l Corbus should be run with minimum 22 gauge quad, two pair
twisted preferred.
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PowerSeries Neo Installation Guide
l The modules can be home run to the panel, connected in series or
can be T-tapped.
l Do not use shielded wire for Corbus wiring.
Note: Any module can be connected anywhere along the Corbus. Separate
wire runs for keypads, zone expanders etc. are not necessary.
Note: No module can be more than 1,000'/305m (in wire length) from the
panel. Do not use shielded wire for Corbus wiring.
Figure 1-1 Corbus Wiring
Module (A) is wired correctly as it is within 1,000'/305m of the panel, in
wire distance. Module (B) is wired correctly as it is within 1,000'/305m of
the panel, in wire distance. Module (C) is NOT wired correctly as it is
farther than 1,000'/305m from the panel.
Current Ratings
In order for the system to operate properly, the power output of the alarm
controller and power supply modules cannot be exceeded. Use the
following data to ensure that the available current is not exceeded.
Table 1-1 System Output Ratings
Device Output Rating (12VDC)
HS2016
HS2032
HS2064
HS2064 E
HS2128
HS2128 E
HSM2208 AUX:250mA. Continuous ratin g. Sub tract for each device con-
HSM2108 AUX:100mA. Subtract for each devi ce connected. Subtract the to tal
Alarm Control Panel
AUX - 700mA available for devices connected to the AUX and PGM
terminals, and modules connected to Corbus terminals. At least 100mA
must be reserved for the Corbus.
AUX:700mA. Subtract the li sted rating for each keypad, expansi on
modul e and accessory connected to AUX or Corbus. At least
100mA must be reserved for the Corbus.
BELL:700mA. Cont inu ous rati ng. 2.0A. short term. Available only
wit h stand by batt ery connected. Not for UL/ULC or EN certifi ed appli cations.
nected. Subtract the total load on this termin al from the alarm
panel AUX/Corbu s output.
load on th is terminal from the panel AUX/Corbus ou tpu t.
Alarm Controller Current Calculation
Panel Calculation
Maximum (Standby or Alarm)
AUX (700 mA max. i nclu ding PGMs 1-4)
Corbus (700mA max.)***
PCLink+ (Alt . Com.:12 5mA)
Total (must not exceed 700mA)
***See Corbus Current Calculation Chart.
For UL, ULC and Commercial Listed applications, the total standby and
alarmcurrent cannot exceed700mA.
Table 1-2 Corbus Current Calculation Chart
ItemCurrent
(mA)
HS2016/HS2032/HS2064/HS2064
E/HS2128 /HS2128 E
HS2LCD105x
HS2ICN105x
HS2LED105x
HS2LCDP105x
HS2ICNP105x
HS2LCDRF105x
HS2ICNRF105x
HS2ICNRFP105x
HS2TCHP160x
Current required for connected devices =
HSM2108 *30x
AUX ou tpu t current of H SM2108
HSM2208 *40x
AUX ou tpu t current of H SM2208
HSM2300 /22 04*35x
HSM2HOSTx35x
HSM2955 **x
3G2080(R)/TL28 03G (R)/TL280(R)125
Total Corbus Current =
85x185
(PCLINK)
*These units draw current from the Corbus to power devices external to
the module. This current must be added to the total Corbus current. See
manufacturer's specifications for the current draw of each device.
** For HSM2955 current draw refer to HSM2955 installation manual.
xQuantity Total
(mA)
x
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PowerSeries Neo Installation Guide
Capacitance Limits
An increase in capacitance on the Corbus affects data transmission and
causes the system to slow down. Capacitance increases for every foot of
wire added to the Corbus. The capacitance rating of the wire used will
determine the maximum length of the Corbus.
Table 1-3 Wire Capacitance
Wire Capacitance per 1000’
(300m)
15nF5300’/1616m
20nF4000’/1220m
25nF32 00’/ 976 m
30nF26 66’/ 810 m
35nF22 80’/ 693 m
40nF20 00’/ 608 m
AC (International Installations)
Primary: 220V-240Vac, 50/60Hz, 200mA
Secondary: 16.5VAC/40VA
Warning: Do not connect the battery or transformer until all other
wiring is complete.
Batt eries
Connect the RED battery lead to the positive battery terminal and the
BLACK battery lead to the negative battery terminal.
Note: Refer to "Aux Loading and Battery Selection" on page 21.
Total Corbus Wire Length
terminal, the negative side to GND. The AUX output is protected; if too
much current is drawn from these terminals (wiring short) the output is
temporarily shut off until the problem is corrected.
Note: If using a 12V, 14Ah battery, maximum AUX capacity for 24-hour
standby is 470mA.
PGM Wiring
Min/max operating voltages for devices, sensors and modules is 9.5VDC
- 14VDC.
PGMs switch to ground when activated from the alarm controller. Connect
the positive side of the device to the AUX+ terminal and the negative side
to a PGM terminal.
PGM 1, 3, 4 supply up to 50mA; PGM 2 supplies up to 300mA.
A relay is required for current levels greater than 50mA or 300mA. PGM2
can also be used for 2-wire smoke detectors, 24-hr burglary input alarm.
Note: Use SEOL resistors on Fire zones only.
Additional Wiring
Zone Wiring
Power down the alarm controller and complete all zone wiring.
Zones can be wired to supervise normally open devices (e.g., smoke
detectors) or normally closed devices (e.g., door contacts). The alarm panel
can also be programmed for single end-of-line or double end-of-line
resistors.
Zone programming is done using the following programming sections:
l [001] selects zone definition
l [013] Opt [1] for normally closed or EOL; Opt [2] for SEOL or
DEOL
l [201 - 208] partition assignment.
Observe the following guidelines when wiring zones:
l For UL listed installations use SEOL or DEOL only
l Minimum 22 AWG wire, maximum 18 AWG
l Do not use shielded wire
l
Do not exceed 100Ω wire resistance. Refer to the following table:
Table 1-4 Burglary Zone Wiring Chart
Wire GaugeMaximum Length to EOL Resistor (ft/-
meters)
223000 / 914
204900 / 1493
196200 / 1889
187800 / 2377
Figures are b ased on maximum wirin g resist ance of 10 0Ω.
Figure 1-2 LED Output with Current Limiting Resistor and
Optional Relay Driver Output.
Single End-of- Lin e (SEOL) Resistor
When SEOL resistors are installed at the end of a zone loop, the alarm
panel detects if the circuit is secure, open, or shorted. The SEOL resistor
must be installed at the end of the loop for proper supervision.
To enable SEOL supervision, program section [013], options [1] and [2]
to OFF.
Note: This option should be selected if either normally closed or normally
open detection devices or contacts are used.
Aux Power Wiring
These terminals provide 11.3-12.5VDC/700mA of current (shared with
PGM outputs). Connect the positive side of any device to the AUX+
Figure 1-3 SEOL Wiring
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PowerSeries Neo Installation Guide
Dou ble End of Line (DEOL) Resist ors
When double end-of-line (DEOL) resistors are installed at the end of a
zone loop, the second resistor enables the panel to determine if the zone is
in open, closed, tampered or faulted.
Note: Any zone programmed for Fire or 24-hr Supervisory must be wired
with a SEOL resistor regardless of the type of zone wiring supervision
selected for the panel. If you change the zone supervision options from
DEOL to SEOL or from NC to DEOL, power the system down
completely, then power it back up for correct operation.
To enable DEOL supervision, program section [013], option [1] to OFF
and option [2] to ON.
Figure 1-4 DEOL Wiring
Bell Wiring
These terminals supply 700mA of current at 10.4 - 12.5VDC for
commercial/ residential installations. To comply with NFPA 72 Temporal
Three Pattern requirements, section [013] Opt [8] must be ON. Note that
steady, pulsed alarms are also supported.
Figure 1-5 Bell Wiring
The Bell output is supervised and power limited by 2A thermistor. If
unused, connect a 1000Ω resistor across Bell+ and Bell- to prevent the
panel from displaying a trouble.
Telephone Line Wiring
Wire the telephone connection terminals (TIP, Ring, T-1, R-1) to an RJ31x connector as indicated in the following diagram. For connection of
multiple devices to the telephone line, wire in the sequence indicated. Use
26 AWG wire minimum for wiring.
Figure 1-6 Telephone Line Wiring
Telephone format is programmed in option [350]. Telephone call
directions are programmed in options [311]- [318].
Ground Wiring
Figure 1-7 Ground Installation
Note: Using an insulated green wire (minimum 22AWG), connect the
EGND terminal on the Corbus and the grounding wire from the building
electrical installation to any of the available holes on the back or side of the
metal cabinet. See the diagram attached to the cabinet for suggested GND
point location and hardware recommendations.
Note: Wire and installation hardware not included.
Enrollment
All optional modules and devices must be enrolled on the system. During
enrollment, the electronic serial number (ESN) of each device is identified
to the control panel and zones are assigned. A wireless transceiver
HSM2HOST or an RF keypad must be enrolled first before wireless
devices can be enrolled.
Enrolling Modules
During automatic and manual enrollment, if an attempt is made to enroll
more than the maximum number of modules, an error tone sounds and a
message is displayed on LCD keypads.
Table 1-5 Module Capacity
ModuleHS2016 HS2032 HS2064/
HS2064 E
HSM2108 8 Zone exp ander 13715
HSM2208 8 Out put expander 24816
Wireless Keypad:
HS2LCDRF(P)4
HS2ICNRF(P)4
HS2LCDWF(P)(V)4
HS2TCHP Touchscreen
Keypad
HSM2300 Power Supply 1A 3334
HSM2204 4 High-current
Output
HSM2HOSTx Transceiver1111
HSM29551111
88816
88816
1134
HS2128/HS2128 E
Modules can be enrolled automatically or manually using section [902] of
Installer programming.
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PowerSeries Neo Installation Guide
To confirm that a module has been successfully enrolled, use Installer
Programming section [903].
Enroll Wireless Devices
Wireless devices are enrolled via the wireless transceiver module and
Installer Programming section [804][000].
Auto Enrollment
To enroll a wireless device using this method, press and hold the Enroll
button on the device for 2-5 seconds until the LED lights then release the
button. The alarm panel automatically recognizes the device and the keypad
displays a confirmation message. The device ID and next available zone
number are displayed. Press [*] to accept or scroll to another available
zone number. Batteries must be installed in the wireless device in order to
enroll.
Pre-Enrollment
Pre-enrollment is a two step process. The first step requires entering each
device ID ([804][001]-[716]). Every wireless device has an ID printed on
the sticker attached to the device. The format is XXX-YYYY where:
l XXX identifies the type or model of the device
l YYYY is a short encrypted ID used by the system to identify the
specific device
Pre-enrollment can be done at a remote location and using DLS/SA. The
second step is to press the enrollment button on the device, usually done
on location. Installer Programming does not have to be entered at this step.
Both steps must be performed in order to complete the enrollment.
Programming Methods
The alarm system can be programmed using the following methods:
Table 1-6 Programming Methods
MethodDescriptionProcedure
Template
programming
DLS
programming
Installer
programming
Viewing Programming
Programming sections can be viewed from any system keypad. The
method for viewing and selecting programming options using LCD, LED
and ICON keypads depends on the keypad type used. See below for
specific instructions on programming with each keypad type.
Generally, programming options are accessed in the following way:
1. Enter Installer Programming mode ([*][8]).
2. Navigate to a specific programming section.
Use pre-defined templates to
quickly apply basic programming
and to set up DLS downloading.
Download and apply programming
using DLS 5 v1.3 for Neo v1.0
panels and DLS 5 v1.4+ for Neo
v1.0 and up products.
Manually program all alarm system
and device options.
Press [899] at the
“Enter Section”
screen.
See Template
Programming below
for details.
For local DLS, use a
PC-Link cable and
laptop with DLS-5
software installed.
For remote DLS, use
a telephone line,
cellular network or the
Internet.
Press [*][8][installer
code] while the
system is disarmed.
3. Select an option to view or change its programming.
All programming options are numbered and can be accessed by navigating
through the menu (LCD) or by keying in the program section number. For
toggle options, the name of the option is displayed (LCD) or LEDs 1-8 are
illuminated (LED and ICON).
Use the keypad numbers to toggle options on or off. Sections requiring
data input, such as phone numbers, display the full data in fields up to 32
characters long (LCD). To input data, use the scroll keys to select a
character then press the keypad button corresponding to the number/letter
required. Scroll to the next character and repeat the procedure as needed.
Press the [#] key to save changes and exit the program section.
Minimum Required Programming
Once basic installation of the alarm panel is complete, the following
general configuration options can be set.
[000] Language Selection
(LCD keypads only)
Use this section to set the language displayed by LCD keypads. To select a
language:
1. Enter Installer Programming: [*][8][Installer Code].
2. Enter programming section [000]>[000].
3. Key in the 2-digit number corresponding to the language required. See
below:
01 = Engli sh11 = Swedish22 = Bul garian
02 = Spani sh12 = Norwegian23 = Latvian
03 = Portu guese13 = Danish24 = Li thu anian
04 = French14 = Hebrew25 = Ukrainian
05 = Italian15 = Greek26 = Slovakian
06 = Dutch16 = Turkish27 = Serbi an
07 = Polish18 = Croat ian28 = Esto nian
08 = Czech19 = Hungarian29 = Slovenian
09 = Finnish20 = Romanian
10 = German21 = Russi an
Time and Date
Use this section to program the alarm system clock.
Menu: [*][6][Master Code] > Time and Date
Keypad: [*][6][Master Code] + 01
Enter time and date using the following format: (HH:MM); (MM-DDYY). Valid time entries are 00-23 hours, 00-59 minutes. Valid date entries
are 01-12 months, 01-31 days.
Setting Up a Partition
Partitions are added or removed from the system by applying or removing
a partition mask via Installer Programming section [200]. The number of
available partitions depends on the alarm panel model.
Bell/Siren Operation
Each partition must have a siren. The system siren connected to the bell
output of the alarm controller can be mounted in a central location within
hearing range of all partitions. Each partition can also have wireless sirens
activated only on the assigned partition.
Keypad Partition Setup
Keypads can be configured to control an individual partition or all
partitions. In general, a partition keypad controls the partition it is assigned
to. A Global keypad controls all partitions. Global keypads should be
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PowerSeries Neo Installation Guide
placed in common areas of the premises, such as points of entry or
reception areas, where the ability to arm and disarm more than one
partition at a time is required.
Partition keypads can also be temporarily loaned to other partitions.
To select a keypad operating mode:
1. Enter Installer Programming: [*][8][installer code].
2. Select [861]-[876] to program keypads 1-16.
l Press [000] for partition assignment.
l For Global operation, key in 00.
l To assign a keypad to a partition, key in 01-08 for partition 1-8.
3. Press the [#] and reapeat step 2 for next keypad. When finished
programming all keypads, press the [#] key twice to exit
programming.
Users are assigned partition access rights via the [*][5] menu.
Assign sirens to partitions:
[804]>[000]>[551]-[556]>[000]
Set up partition account codes:
[310]>[001]-[008]
Set up partition timers:
l Entry/exit delay, settle delay – [005]>[001]-[008]
l Automatic arming/disarming schedule – [151]-[158]>[001]/[002]
l Auto disarming holiday schedule – [151]-[158]>[003]
l No activity arming – [151]-[158]>[006]
l Automatic clock adjust – [005]>[000], option 6
l Delay between dialing attempts – [377]>[012]
Assign Zon e Types
A zone type defines how a zone operates within the system and how it
responds when triggered.
000 - Null Zone040 - 24-Hour Gas
001 - Delay 1041 - 24-Hour CO
002 - Delay 2042 - 24-Hour Holdup*
003 - Instant043 - 24-Hour Panic
004 - Interior045 - 24-Hour Heat
005 - Interior Stay/Away046 - 24-Hour Medical*
006 - Delay Stay/Away047 - 24-Hour Emergency
007 - Delayed 24-Hour Fire048 - 24-Hour Sprinkler*
008 - Standard 24-Hour Fire049 - 24-Hour Flood
009 - Instant Stay/Away051 - 24-Hour Latching Tamper
010 - Interior Delay052 - 24-Hour Non-Alarm
011 - Day Zone056 - 24-Hour High Temperature
012 - Night Zone057 - 24 Hour Low Temperature
016 - Final Door Set060 - 24-Hour Non-Latching Tamper
017 - 24-Hour Burglary066 - Momentary Keyswitch Arm
018 - 24-Hour Bell/Buzzer067 - Maintained Keyswitch Arm
023 - 24-Hour Supervisory068 - Momentary Keyswitch Disarm
024 - 24-Hour Supervisory Buzzer 069 - Maintained Keyswitch Disarm
025 - Auto Verified Fire071 - Door Bell
027 - Fire Supervisory072 - Push to Set
* Not UL evaluated
Assign zone attribut es:
[002]>[001]-[128]>Select one of the following zone attributes:
1 – Bell Audible
2 – Bell Steady
3 – Chime Function
4 – Bypass Enabled
5 – Force Arm
6 – Swinger Shutdown
7 – Transmission Delay
8 – Burglary Verification
9 – Normally Closed EOL
10 – Single EOL
11 – Double EOL
12 – Fast/Normal Loop Response
13 – Zone 2-way Audio Activation
14 – Hold Up Verification
Create labels:
[000]>[001]-[821] 2 x 14 ASCII characters.
Add access codes:
To program an access code: [006] then one of the following:
[001] – Installer code
[002] – Master code
[003] – Maintenance code
Access codes are either 4, 6 or 8 digits in length, depending on the setting
of programming section [041]. Duplicate codes are not valid.
Alternate Communicator Setup
The alternate communicator is an optional wireless or ethernet
communications device that can be used as a backup to the PSTN
connection or as a primary means of communication between the alarm
panel and the central monitoring station. The alternate communicator
communicates via 3G (HSPA) or Ethernet.
The following configuration steps are required to set up the alternate
communicator:
l Install the alternate communicator and wire it to the alarm panel
(use PCLINK_2 header)
l Enroll the alternate cellular communicator with Connect 24
l Set the communication path: [300]
l Enable the alternate communicator: [382] option 5
l Enable event reporting: [307]/[308]
l Program communication delay timer: [377]
l Program DLS access: [401] option 07
Refer to the 3G2080(R)/ TL2803G(R)/ TL280(R) installation manual for
details.
[300] Panel/Receiver Communication Paths
This section is used to select the path of communications between the
alarm system and the central station.
To use PSTN as the communications path, program section [300] options
001 through 004 as [01] PSTN 1.
To use the alternate communicator to establish a communications path,
program two of the receivers (section [300] options 001, 002, 003 or 004)
as [03] and [04] for Ethernet, and two of the receivers as [05] and [06] for
cellular.
Testing the System
Installer Walk Test
Walk test enables the installer to test the operation of each detector by
tripping zones, causing an actual alarm. Enter section [901] to initiate a
walk test. When a zone is tripped, all system sirens emit a tone to indicate
that the zone is working correctly.
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PowerSeries Neo Installation Guide
After 15 minutes without zone activity, the walk test terminates
automatically. To manually exit walk test mode, enter [901] again.
Viewing the Event Buffer
The event buffer contains logs of events that have occurred on the alarm
system beginning with the most recent. The capacity of the event buffer is
scalable and can hold 500/1000 events (depending on panel model) before
rolling over. The buffer displays events according to their time stamp,
beginning with the most recent. The event buffer can be uploaded using
DLS.
Each event displays the time and date, a description of the event, the zone
label, access code number or any other pertinent information. To view the
event buffer, press [*][6][Master Code][*].
Troubleshooting
LCD programmable-message keypad:
l Press [*][2] followed by access code if required to view a trouble
condition
l The trouble light flashes and the LCD displays the first trouble
condition
l Use the arrow keys to scroll through all trouble conditions present
on the system
Note: When additional information is available for a specific trouble
condition, a [*] is displayed. Press the [*] key to view the additional
information.
LED and ICON keypads:
l Press [*][2] to view a trouble condition
l The trouble light flashes
l Refer to the trouble summary list below to determine the trouble
condition(s) present on the system
[*][2] Trouble Display
This feature is used to view system troubles. If a trouble is present, the
keypad Trouble indicator illuminates and an audible indication is emitted
(two short beeps every 10 seconds, except while in AC failure). Silence
the audible indicator by pressing [#].
Troubles may be viewed while the system is armed or disarmed. The
system may be programmed to show all troubles while armed or only fire
troubles.
The system can be configured to require a user code to view [*][2] system
troubles. See section [023] option 5.
To view trouble conditions:
l Press [*][2] to enter the Trouble menu.
l On an LCD keypad, scroll to a trouble type then press [*] to view
the specific trouble. The zone name and trouble condition for each
trouble are displayed on the screen.
l On LED/ICON keypads, zone indicator lights illuminate to
identify existing trouble types (e.g., Zone light 1 represents Service Required trouble type). Press the number key corresponding
to a zone light to view the specific trouble. Lights 1-12 illuminate
to indicate the trouble as follows:
Table 1-7 : Trouble Indications
Trouble 01 – Service Required:
[01] Bell Circuit Trou ble: The b ell circuit is open.
[02] RF Jam: The HSM2HOSTx has detected an RF Jam conditi on.
[03] Aux Supply Trouble: Th e alarm controller, HSM2204 or HSM2300 has an
overcurrent condit ion o n Aux.
[04] Loss of Clock: System time and date require programming.
[05] Outp ut 1 Fault: An HSM2204 modu le has detected an open conditi on on outpu t
#1.
Trouble 02 – Battery Trouble:
[01] Panel Low Battery Trouble: The battery voltage (under load) is below 11.5V.
Restores at 12.5V.
[02] Panel No Battery: No battery connected to alarm controll er.
[04] HSM2204 01 - 04 Low Battery: An HSM2204 has a battery vol tage less than
11.5V.
[05] HSM2204 01 - 04 No Battery: No battery connected to HSM2204.
[07] HSM2300 01 - 04 Low Battery: An HSM2300 has a battery vol tage less than
11.5V
[08] HSM2300 01 - 04 No Battery: No battery connected to HSM2300.
Trouble 03 – Bus Voltage:
[01] HSM2HOSTx Bus Low Volt age: The HSM2HOSTx module has measured l ess
than 6.3V on it s Aux in put .
[02] Keypad 01 - 1 6 Bus Low Vol tage: A hardwi red keypad has a bus vol tage of less
than 6.9V for ICON/LCD (RF versi on) and 7.7V for non-RF models.
[04] HSM2108 01 - 15 Bus Low Vol tage: A zone expander has a bus vol tage of less
than 5.9V.
[05] HSM2300 01 - 04 Bus Low Vol tage: A power suppl y has a bus volt age of less
than 6.9V.
[06] HSM2204 01 - 04 Bus Low Vol tage: A hig h current output module has a bu s
voltage of l ess than 6.9V.
[08] HSM2208 01 - 16 Bus Low Vol tage: Th e low current output module has detected
a voltage less than 5.9V on it s aux inp ut.
[09] HSM2955 Bus Low Volt age: The audio module has detected a voltage less than
9.65V on it s aux inp ut.
Trouble 04 – AC Troubles:
[01] Zone 001 - 128 AC T rouble: An AC t roub le has been d etected on a PGX934 PIR
+ Camera.
[03] Siren 01 - 16 AC: A siren has an AC troubl e.
[04] Repeater 01 - 0 8 AC: A wireless repeater has an AC trouble.
[05] HSM2300 01 - 04 AC: An HSM2300 has an AC troubl e.
[06] HSM2204 01 - 04 AC: An HSM2204 has an AC troubl e.
[07] Panel AC: The alarm cont roll er has an AC fail ure conditio n.
Trouble 05 – Device Faults:
[01] Zone 001 - 128: A zone is in fault. Addi tional in formation displayed on LCD
keypads for the follo win g troub les: Fire Trouble (2-W Smoke, PGX91 6, PGX926),
Freeze (PGX905), Self Test (PGX984 ), CO (PGX913), and Probe Disconnected
(PGX905). Also generated by a s hort on hardwired zon es when DEOL is used or b y a
wireless superviso ry fault.
[02] Keypad 01 - 1 6: A wireless or hardwired keyp ad is in fault.
[03] Siren 01 - 16: A siren is in fault .
[04] Repeater 01 - 0 8: A wireles s repeater is in fault (sup ervisory or l oss of AC/DC).
Trouble 06 – Device Low Battery:
[01] Zone 001 - 128: Wireless zone has a lo w battery.
[02] Keypad 01-16: Keyp ad has a low battery.
[03] Siren 01 - 16: Siren has a low bat tery.
[04] Repeater 01 - 0 8: Repeater h as a low b attery.
[05] User 0 1 - 1000: Wi reless Key has a low battery.
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PowerSeries Neo Installation Guide
Trouble 07 – Device Tampers:
[01] Zone 001 - 128 Tamper: A wireless o r hardwired zone configured for DEOL
operati on is in tamper.
[02] Keypad 01 - 1 6 Tamper: A hardwired or wireless k eypad is in t amper.
[03] Siren 01 - 16 Tamper: A wireless siren is in tamper.
[04] Repeater 01 - 0 8 Tamper: A wi reless repeater is in tamper.
[05] Audi o Station 01 - 04 Tamper: An aud io st atio n connected to an HSM2955 is in
tamper.
Trouble 08 – RF Delinquency Trouble:
[01] Zone 001 - 128 RF Delinquency: No response from a wi reless zone for 1 3
minut es. This troubl e prevents arming un til acknowl edged or cleared u sin g [*][2].
[02] Keypad 01 - 1 6 RF Delinquency: No response from a wireless keypad for 1 3
minut es.
[03] Siren 01 - 16 RF Delinq uency: No response from a wireless si ren for 13 minutes.
[04] Repeater 01 - 1 6 RF Delinquency: No respo nse from a wireless repeater for 13
minut es.
Trouble 09 – Module Supervisory Trouble:
[01] HSM2HOSTx not respondin g.
[02] Keypad 01 - 1 6 not respo ndi ng.
[04] HSM2108 01 - 15 not respo ndi ng.
[05] HSM2300 01 - 04 not respo ndi ng.
[06] HSM2204 01 - 04 not respo ndi ng.
[08] HSM2208 01 - 16 not respo ndi ng.
[09] HSM2955 is not responding.
Trouble 10 – Module Tamper:
[01] HSM2HOSTx Tamper.
[02] Keypad 01 - 1 6 Tamper.
[04] HSM2108 01 - 15 Tamper.
[05] HSM2300 01 - 04 Tamper.
[06] HSM2204 01 - 04 Tamper.
[08] HSM2208 01 - 16 Tamper.
[09] HSM2955 Tamper
Trouble 11 – Communications:
[01] TLM: Teleph one line disconnected from control panel.
[02] Receiver 01-04 FTC Trouble: Failure to communicate us ing programmed receiver
paths.
[03] Alt. Comm SIM Lock: SIM card has in correct or un recogni zed PIN.
[04] Alt. Comm Cellu lar: Radio or SIM card failure, lo w signal streng th detected, or
cellular network fault.
[05] Alt. Comm Ethernet: Ethernet connection unavai labl e. A valid IP address is either
not programmed or the modul e was unable to get an IP with DHCP.
[06] Receiver 01-04 Absent: Alternate communicator u nabl e to i nitial ize a receiver.
[07] Receiver 01-04 Supervision: Alternate communicator unable to communicate with
a receiver.
[09] Alt. Comm Fault : The alternate communi cator has sto pped responding.
[10] Alt Comm FTC Trouble: The alternate communicator has failed to communicate
an i nternal event not generated by the panel.
Trouble 12 – Not Networked Troubles:
[01] Zone 001 -128 Not Networked Trouble: Generated when a zone becomes out of
sync wi th the wi reless network or has not been syn chronized with t he netwo rk after
enroll ment.
[02] Keypad 01-16 Not Networked Trouble: Generated when a keypad becomes out of
sync wi th the wi reless network or has not been syn chronized with t he netwo rk after
enroll ment.
[03] Siren 01-16 Not Networked Trouble: Generated when a siren becomes out of sync
wit h the wireless network or has no t been synchronized with the network after
enroll ment.
[04] Repeater 01-08 Not Networked Trouble: G enerated when a repeater becomes out
of s ync wit h the wireless network o r has n ot been syn chroni zed with the n etwork after
enroll ment.
[05] User 0 1 - 1000 Not Networked Troubl e: Generated when a wireless key becomes
out of syn c wi th th e wi reless net work or has not been synchron ized wit h the netwo rk
after enrollment .
IMPORTANT!
Ensure you have the following information available before contacting
Customer Support :
l Alarm controller type and version, (e.g., HSM2064 1.0):
Note: Version number can be accessed by entering [*][Installer Code]
[900] on any LCD keypad. This information is also located on a sticker on
the printed circuit board.
l List of modules connected to control panel, (e.g., HSM2108,
HSM2HOSTx etc.) .
Zone Configuration
l 16, 32, 64, or 128 wireless zones supported and up to 8 hard-
wired zones available on the controller
l 40 zone types and 14 programmable zone attributes
l Zone configurations available: normally closed, single EOL and
DEOL supervised
l Hardwired zone expansion (fully supervised) available using the
model HSM2108 (eight zone expander module)
l Wireless zone expansion (fully supervised) available using the
HSM2Host 2-way wireless integration module operating at
915MHz (North America), 433MHz (Europe) and 868MHz (international)
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PowerSeries Neo Installation Guide
Access Codes
l Up to 1002 access codes: 1000 (level 2-EN), one installer code
(level 3-EN), and one maintenance code
l Programmable attributes for each user code
l When using 8-digit access codes, the minimum number of vari-
ations are:
HS2016: 2083333
HS2032: 1388888
HS2064/HS2128: 1052631
HS2064 E: 200000
HS2128 E: 100000
Warning Device Output
l Integral sounder capable of 85 dB @ 3m, self-powered type Z
l 2 remote, wireless indoor/outdoor warning devices supported:
models PGX901 (indoor), PGX911 (outdoor) (X=4, 8, or 9)
l Programmable as steady, pulsed or temporal three (as per
ISO8201) and temporal four (CO alarm) output
l Warning device sounds alarms in the following priority: fire, CO,
burg
Memory
l CMOS EEPROM memory
l Retains programming and system status on AC or battery failure
for 20 years min.
Power Supply - International
l Input ratings: 220V-240Vac, 50/60Hz, 200mA
l Transformer required, mounted in the same enclosure,
permanently connected
l Transformer secondary ratings: 16.5Vac, 40VA min.
Note: For installations using the transformer mounted inside the cabinet,
replace fuse only with the same type (20mm) rated 250V/315mA.
Regulated power supply:
l 1.7A regulated, supervised and integral to the control unit
l Type A as per EN50131-6 Standard
l 700mA auxiliary supply, 12V DC
l Positive temperature coefficient (PTC) for Bell, Aux+ and Battery
terminals
l Reverse battery detection/protection
l Supervision for AC power and low battery
l Normal and high current battery charge options
l Supervised battery charging circuit
Current draw (panel):
l 85mA (nominal) 2A(Max)
Bell Output:
l 12V, 700mA supervised (1k Ohm) bell output (current limited at
2 amps)
l Steady, Pulsed, Temporal 3 fire, Temporal 4 CO alarm cadences
l Bell short detection (software + hardware)
Aux+:
l Voltage range = 9.6V - 13.8V DC
l Current = 700mA (shared with Corbus R(ed))
l Output ripple voltage: 270mVp-p max.
l Onboard programmable outputs:
l PGM 1 - 50mA switched programmable output
l PGM 2 - 300mA current-limited switched programmable
output. 2-Wire smoke detectors (90mA current limited)
are supported using this PGM
l PGM 3 - 50mA switched programmable output
l PGM 4 - 50mA switched programmable output
l Hardware PGM over current protection
Battery
l 12V sealed lead acid, rechargeable
l Battery capacity:
l 12 hours (EN50131),
l 24 hours INCERT [Belgium]
Note: For T 014 compliance (INCERT certification), only 14Ah
(2x7Ah) batteries were tested and are accepted for INCERT
certified systems.
l Maximum standby time: 24 hours (with 14Ah battery and Aux
current limited to 470mA)
l Recharging time to 80% 72 hours
l Recharging rate: 240mA (12 hours max.), 480mA (24 hour
backup)
l Backup time: 24 hours
l Battery lifespan: 3-5 years
l Low battery trouble indication threshold 11.5VDC
l Battery restore voltage 12.5V
l Main board current draw (battery only):
l HS2016/32/64/128 (no alternate communicator) standby
85mA DC
l HS2016/32/64/128, (including alternate communicator)
standby 190mA DC
l Transmit (alternate communicator module) 195mA DC
l Resettable fuses (PTC) used on circuit board
l Supervision for loss of primary power source (AC fail), battery
loss or battery low voltage (battery trouble) with indication
provided on the keypad
l Internal clock locked to AC power frequency
Operating Environmental Conditions
l Temperature range: EN= -10°C to 55°C (50°F-131°F)
l Relative humidity: <93% non condensing
Alarm Transmitter Equipment (ATE) Specification
l Digital dialer integral to the main control board
l Supports SIA and Contact ID
l Complies with TS203 021-1, -2, -3 Telecom equipment require-
ments and EN50136-1-1, EN50136-2-1, EN50136-2-3 ATS 2
l Optional Dual IP/Cellular communicators (3G2080(R)/ TL2803G
(R)/ TL280(R)) can be installed in the same enclosure and configured as primary or back-up, with AES 128-bit encryption
l Compliant with EN50136-1-1, EN50136-2-1 ATS2 requirements
System Supervision Features
The PowerSeries Neo continuously monitors a number of possible trouble
conditions and provides audible and visual indication at the keypad.
Trouble conditions include:
l AC power failure
l Zone trouble
l Fire trouble
l Telephone line trouble
l Communicator trouble
l Low battery condition
l RF jam
l AUX power supply fault
l Failure to communicate
l Module fault (supervisory or tamper)
Additional Features
l 2-way wireless device support
l Visual verification (images + audio)
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PowerSeries Neo Installation Guide
l Proximity tag support
l PGM scheduling
l Quick arming
l User, partition, module, zone and system labels
l Soak test
l Programmable system loop response
l Keypad and panel software versions viewable through keypad
l Doorbell zone type
l Low battery PGM type
- 11 -
Page 12
Programming Directory
This section provides a list of all available programming options in numerical order. To program, access Installer Programming mode by keying in [*][8]
[Installer Code]. Use the scroll keys < > to navigate through the menus or jump directly to a specific section by keying in a section number and pressing
[*]. Programming consists of toggling on and off options in each section or by populating data fields. Press [*] to select options and [#] to exit to the
previous menu. For descriptions of all programming options and programming worksheets, refer to the PowerSeries Neo Reference Manual.✔= Default
Label Programming
000 Label Programming
000 – Language Selection (01)
001 – Zone Labels
001-128 – Zone L abels 1-128
051 – Zone Tamper L abel
052 – Zone Fault Label
064 – CO Alarm Message
065 – Fire Alarm Message
066 – Fail to Arm E vent Message
067 – Alarm When Armed Event
Message
100 – System Label
101-108 – Partition 1-8 Labels
201- 208 – Partition 1-8 Command
Output Labels
1 – Bell Squawk
2 – Bell Squawk Auto-Arm
3 – Bell Squawk on Exit
4 – Bell Squawk on Entry
5 – Bell Squawk on Trouble
6 – Not Used
7 – Exit Delay Termination
8 – Fire Bell Continues
5 – Not Used
6 – Master Code Not User
Changeable
7 – Telephone Line Monitor
Enable ✔
8 – TLM Audible When Armed
016 System Options 4
1 – AC Trouble Display ✔
2 – AC Trouble Light Flashes
3 – Keypad Blanking
4 – Keypad Blanking Requires
Code
5 – Keypad Backlighting ✔
6 – Power Save Mode
7 – Bypass Display When Armed
8 – Keypad Tampers Enabled
017 System Options 5
- 13 -
1 – Chime On Opening
2 – Chime On Closing
3 – RF Jam Audible
4 – Multi-Hit
5 – Late to Close
6 – Daylight Savings Time
7 – Silence Chime During Quick
Exit Delay
8 – Bell Squawk on Away
Arm/Disarm Only
018 System Options 6
1 – Test Transmission Exception
2 – Real-Time Bypass Reporting
3 – Armed State PGM ON at End
of Exit Delay
4 – Not Used
5 – Keypad Buzzer Alarm
6 – Not Used
7 – Exit Delay Restart (CP-01
✔ )
8 – AC Fail Trouble Beeps ✔
019 System Options 7
1 – Audible Wireless Zone Fault
2 – Latching Troubles (UK ✔ )
3 – Not Used
4 – R-Button
5 – Audible Bus Fault (UK ✔ )
6 – Duress Codes
7 – Temperature in Celsius ✔
8 – Reset After Zone Activation
020 System Options 8
1 – Access Code E ntry During
Entry Delay
2 – EU E ntry Procedure (UK ✔ )
3 – [*][8] Access While Armed
4 – Remote Reset
5 – Engineer's Reset
6 – Keyswitch Disar ming During
Entry Delay
7 – Installer Access and DL S
8 – Troubles Inhibits Arming (UK
✔ )
1 – [F] Key Option
2 – Not Used
3 – Not Used
4 – Test Transmission Counter in
Hours
5 – Away to Stay Toggle
6 – 2-Way Full Duration ✔
7 – Trouble Beeps Are Silent
8 – Keyswitch Arms in Away
Mode (UK ✔ )
023 System Options 11
✔= Default
Page 14
PowerSeries Neo Installation Guide
1 – Ready L ED Flash for Force
Arm
2 – Not Used
3 – Tamper/Fault Detection
4 – Access Code Required for [*]
[1]
5 – Access Code Required for [*]
[2]
6 – Access Code Required for [*]
[3]
7 – Access Code Required for [*]
[4]
8 – [*][6] Accessibility
024 System Options 12
1– 50Hz AC / 60 Hz AC (EN ✔ )
(AUS ✔ )(NZ ✔ )(CHN ✔ )(SA
✔ )(CE✔ )(FRA ✔ )(UK ✔ )
2 – Crystal Timebase
3 – AC/DC Inhibits Arming(UK
✔ )
4 – Tamper I nhibit Arm
5 – Real Time Clock Option
6 – Not Used
7 – Option 7 (AC Brownout
Detection) This option must be
enabled for UL/ULC Commercial
Fire Installations.
8 – DLS Disconnect
025 System Options 13
1 – European Dial(EN ✔ )(AUS
✔ )(BRAZI L ✔ )(SA ✔ )
(CE✔ )
2 – Force Dial ✔
3 – Test Transmission Counter in
Minutes
4 – Not Used
5 – ID Tone
6 – Tone Generated-2100Hz
7 – 1 Hour DLS Window
8 – FTC Audible Bell
01 – Bell Circuit Trouble ✔
02 – Bell Circuit Restore ✔
03 – Telephone Line Trouble
✔
04 – Telephone Line Trouble
Restore ✔
05 – Auxiliary T rouble ✔
06 – Auxiliary T rouble
Restore ✔
305 – Panel Events 5
03 – PGM 2 2-Wir e Trouble
✔
04 – PGM 2 2-Wir e Restore
✔
311 – Maintenance Events 1
01 – RF Jam Trouble ✔
02 – RF Jam Trouble Restore
✔
03 – Fire Tr ouble ✔
04 – Fire Tr ouble Restore ✔
05 – Cold Start ✔
06 – Delinquency ✔
07 – Self Test Trouble ✔
08 – Self Test Trouble
Restore ✔
312 – Maintenance Events 2
01 – Installer Lead I N ✔
02 – Installer Lead OUT ✔
03 – DLS Lead IN ✔
04 – DLS Lead OUT ✔
05 – SA Lead IN
06 – SA Lead OUT
07 – Event Buff er 75% Full
001 – Partition Burglary
Alarm/Restore Call Direction
1 – Receiver 1 ✔
2 – Receiver 2
3 – Receiver 3
4 – Receiver 4
002 – Partition Tamper/Restore
Call Direction
1 – Receiver 1 ✔
2 – Receiver 2
3 – Receiver 3
4 – Receiver 4
003 – Partition Opening/Closing
Call Direction
1 – Receiver 1 ✔
2 – Receiver 2
3 – Receiver 3
4 – Receiver 4
350 Communicator F ormats ( 04 SIA)
001– Communicator Format Receiver 1
002– Communicator Format Receiver 2
003– Communicator Format Receiver 3
004– Communicator Format Receiver 4
377 Communication Variables
001 – Swinger Shutdown Attempts
– Alar ms and Restore (003)
(CP-01 002 sec.)
– Tampers and Restore (003)
– Maintenance and Restore
(003)
002 – Communication Delays
– Zone Delay (000 sec.)(CP-
01 030 sec.)
– AC Failure Communication
Delay (030 min./hrs.)
– TLM Trouble Delay (010
sec. x 3)
– WLS Zone L ow Battery
Transmission Delay (007
days)
– Delinquency Transmission
Delay (030 hours/days)
– Communications Cancel
Window (000 (CP-01 005
min.)
003 – Periodic T est Transmission
Cycle (030 hrs./days)
004 – Periodic T est Transmission
Time of Day (9999)
011 – Maximum Dialing Attempts
(005)
012 – PSTN Delay (003 sec.)
013 – Delay Between Force
Attempts (020 sec.)
014 – Post Dial Wait f or
Handshake (040 sec.)
015 – T-Link Wait for Ack (060
sec.)
016 – IP/Cellular Fault Check
Timer (010 )
1 – Local Clock Display ✔
2 – Local Clock Display 24 Hour
3 – Auto Alarm Scroll ✔
5 – Power LED Option ✔
6 – Power LED AC Present ✔
7 – Alarms Displayed if Armed ✔
8 – Auto Scroll Open Zones ✔
023 – Keypad Option 3
1 – Armed LE D Power Save*
2 – Keypad Show Arm Mode ✔ *
3 – 5th Terminal is PGM
Output/Zone
4 – Prox Tag Arm/Disarm
7 – Local Display of T emp.
8 – Low Temperature Warning
030 – LCD Message (16 x 2 hex )
031 – Download LCD Message
Duration (000)
041 – Indoor Temperature Zone
Entry (000)
042 – Outdoor Temperature Zone
Entry (000)
101-228 – Door Chime Sound-Zone
1-128
00 – Disabled
01 – 6 beeps ✔
02 – "Bing-Bong" Sound
03 – "Ding-Dong" Sound
04 – Alarm Tone
05 – Zone Name
899 Template P rogramming
– 5-Digit Template Code (5-digit
decimal)
– Central Station Telephone
Number (32-digit decimal)
– Central Station Account Code
(4/6-digit decimal)
– Partition Account Code (4-digit
decimal)
000 – Control Panel Version
001- 016 – Keypad 1-16 Version
Info
101-116 – 8-HSM2108 1-16
Version Info
201-216 – HSM2208 Version
Information
460 – Alternate Communicator
461 – HSM2HOST Version Info
481 – HSM2955 Version Info
501 – 504 HSM2300 1-4 Version
Info
521 – 524 HSM2204 1-4 Version
Info
Module TypeSlotSerial NumberModule TypeSlotSerial Number
Wireless Device Record
Device TypeZoneSerial NumberDevice TypeZoneSerial Number
Installer-Defined Access Codes
001 – Inst aller Code:
002 – Master Code:
003 – Maintenance Code:
System Account Code
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Page 20
PowerSeries Neo Installation Guide
Locating Detectors and Escape Plan
The following information is for general guidance on ly and it is recommended that local
fire cod es and regulati ons be consul ted when lo cating and installing smoke and CO
alarms.
Smoke Detectors
Research has sh own th at all hostil e fires i n homes generate smoke to a greater or l esser
extent . Ex periments with typi cal fi res i n homes ind icate that detectable quantit ies of
smoke precede detectable levels of heat i n most cases. For th ese reaso ns, smoke alarms
should be installed out sid e of each sleeping area and on each storey of the home.
The following information is for general guidance on ly and it is recommended that local
fire cod es and regulati ons be consul ted when lo cating and installing smoke alarms.
It i s recommended t hat addi tional smok e alarms beyo nd those required for minimum
protection be in stalled. Addi tional areas t hat shoul d be protected in clude: the basement;
bedroo ms, especially wh ere smok ers s leep; di ning rooms; furn ace and utili ty rooms; and
any hallways not p rotected b y the required units . On smoo th ceili ngs, det ectors may b e
spaced 9.1m (30 feet) apart as a gui de. Ot her s pacing may be required dependin g on
ceiling height, air movement, th e presence of jo ists, unin sul ated ceili ngs , etc. Consult
National Fire A larm Code NFPA 72, CAN/UL C-S553-02 or ot her appropri ate n ational
standards for i nstall atio n recommendations.
l Do not locate s moke detectors at the t op of peaked or gabled ceili ngs ; the
dead air space in these locati ons may prevent th e unit from detecting smoke.
l Avoid areas wi th tu rbulent air fl ow, such as near doors, fans o r wi ndows.
Rapid air movement around th e detector may prevent smoke from ent ering th e
unit.
l Do not locate d etectors i n areas of high humidity .
l Do not locate d etectors i n areas where the temperature rises above 38ºC
(100ºF) or falls below 5ºC (41ºF).
l Smoke detectors sh oul d always be ins talled in USA in accordance with
Chapter 11 of NFPA 72 , th e Nation al Fire Al arm Code: 11.5.1.1.
Where requ ired by appl icable laws, cod es, or st andards for a sp ecific type of occupancy,
approv ed s ingle- and multi ple-stati on smoke alarms shall be inst alled as foll ows :
1. In all sleepi ng rooms and guest rooms.
2. Outsid e of each s eparate d well ing u nit sleeping area, with in 6.4 m (21 ft) of any
door to a sleepi ng room, t he distance measured along a p ath of travel.
3. On every l evel of a dwel ling uni t, i nclu din g basements .
4. On every l evel of a resid enti al board and care occupancy (small facilit y), including
basements and excludi ng crawl spaces and unfinished atti cs.
5. In t he living area(s) of a g uest suit e.
6. In t he living area(s) of a residential bo ard and care occupancy (small facility ).
Figure 2
Figure 1
Figure 3
l Make sure th at all border doors and wind ows are easi ly opened. Ensure that
they are no t painted shut, and t hat their l ocking mechanisms operate s moothly.
l If opening o r using the exit is too difficult for children, the el derly or han-
dicapp ed, plans for rescue should be developed. This includ es making sure
that th ose who are to perform the rescue can promptly hear t he fi re warni ng
sig nal.
l If the exi t is above th e ground level, an appro ved fire l adder or rop e should be
provided as well as traini ng in its use.
l Exits on th e ground level shou ld be kept clear. Be sure t o remove sn ow from
exterio r patio doors in win ter; outdoor furniture or equipment should not
block exits .
l Each person shoul d know the predetermined assembly poi nt where everyone
can be accounted for (e.g., across th e street or at a n eighbor's h ous e). Once
everyone is out of t he buildi ng, call the fire department.
l A g ood plan emphasizes quick escape. Do no t inv esti gate or at tempt to fig ht
the fire, and do not gather belongings as thi s can waste valuable time. Once
outsid e, do not re-enter th e house. Wait for the fire department.
l Write th e fire escape plan down and rehearse it frequently s o that sh oul d an
emergency aris e, everyone will know what t o do. Revi se the plan as condit ions change, s uch as the number of people in the ho me, or i f there are
changes to the buil ding’s cons truct ion.
l Make sure your fi re warni ng system is operati onal by con ducting weekly test s.
If you are unsure abo ut system operation, contact your i nstaller.
l We recommend that yo u contact yo ur l ocal fire d epartment and request further
information on fire safety and escape p lann ing . If availabl e, have you r local
fire prevention officer conduct an in-hou se fire safety inspection.
Figure 5
Carbon Monoxide Detectors
Carbon monoxide is colorless , odorless, tasteles s, and v ery t oxi c, it also moves freely in
the air. CO detectors can measure t he concentration and so und a loud al arm before a
potenti ally harmful level is reached. The hu man body is most vulnerable to the effects o f
CO gas during sleeping hou rs; therefore, CO detectors should be located in or as near as
possib le to sleepi ng areas o f the home. For maxi mum protecti on, a CO alarm sho uld b e
located outs ide primary sleeping areas o r on each level of you r home. Figure 5 ind icates
the suggested l ocati ons in the home.
Do NOT place the CO alarm in the fol low ing areas:
l Where t he t emperature may drop below -10ºC or exceed 40ºC
l Near paint thinner fumes
l Within 5 feet (1 .5m) of open flame app liances s uch as furnaces, st oves and fire-
places
l In exhaust s treams from gas engi nes, vents , flues o r chi mneys
l In close proximity t o an automob ile exhaust pipe; thi s wil l damage the
detecto r
PLEASE REFER T O THE CO DETECTOR INSTA LLATION AND OPERATING
INSTRUCTION SHEET FOR SAFETY INSTRUCTION S AND E MERGENCY
INFORMATION.
Figure 3a
Figure 4
Fire Escape Planning
There i s often very littl e time between the detecti on of a fire and the time i t becomes
deadly . It is thus very import ant that a family escape p lan be developed and rehearsed.
1. Ev ery famil y member should participate in developing the escape plan.
2. Study the pos sible escape routes from each location wi thin the house. Since
many fi res o ccur at ni ght , sp ecial attent ion shou ld be given t o the escape
routes from sleeping quarters.
3. Es cape from a bedroom mus t be p oss ible without o peni ng the in terior do or.
Consi der the follo win g when making your escape plans:
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PowerSeries Neo Installation Guide
Aux Loading and Battery Selection
HS2128/HS2064/
HS2032/H S2016
Board current draw mA
Max AUX (NSC) current
loading
Max BELL (Al arm) current
loading
UL/ULC List ed enclosure
Transformer requirements
Battery Capacity requi rements7Ah7A h
Standb y Time
Alarm t ime4 minut es15 minutes
Recharging current set tingmA, 700 mAmA, 700mAmA, 700mA480 mA, 70 0mA480mA, 70 0mA
UL Residential Burg
ULC Resident ial Burg
0.7A0.7A0.5A0.5A480 mA
0.7A0.7A0.7A
PC500C
PC5003C
16.5V/40VA (plug i n type)
PTC1640U (USA)
PTC1640CG (CAN)
UL: 4 hou rs
ULC: 24 hours
UL Commercial Burg
CMC-1
PC4050CAR
4 h ours2 4 hours24 hours12 hours
EU Compliance Statement
This Product (HS218 /HS2064/HS20 32/ HS2016) is in Conformity with EMC Di rective 2004/ 108 /EC based on resul ts us ing h armonized
standards in accordance with article 10(5), R&TTE Directive 1 999 /5/ EC based on Following Ann ex III of t he directive and L VD directi ve 2006/95/EC based on result s using
Harmonized st andards .
This product meets the requ irements of Class II, Grade 2 equipment as per EN5 013 1-1: 2006+A1:2009, EN5 013 1-3: 200 9, EN50131-6:2008 (Type A), EN50136-1-1: 199 7,
EN50136-2-1, EN50136-2-3 (ATS2) Standards.
This device is sui tabl e for us e in s ystems w ith t he following not ification op tions.
A (use o f two warnin g devices and internal dialer required
B (self-powered warning device and internal dialer required
C (use of DSC compatibl e alt ernate communicato r in back-up or redundant mode)
D (use o f DSC compatib le alternate communi cator with encrypti on enabl ed required.)
For EN501 31 compliant in stallations only the i ntrusion portion of the alarm syst em has been investigated. Fire Alarm and Auxil iary (Medical) Alarm fun ctio ns were not included i n
the evaluat ion of th is product under the requ irements of the above mention ed s tand ards.
Additi onal features implemented for EN 50131 Grade 2 :
Fire alarm and CO alarm annunciation
Auxili ary (medical) alarm annunciati on
Option al feature implemented for EN 5013 1 Grade 2:
Removal from mountin g tamper det ection for no n wire-free components
The model HS212 8, HS2064, HS2032, HS2016 Control Panel has been certified b y Teleficati on accordin g to EN50131-1:2006 +A1 :2009, EN5 013 1-3: 200 9, EN50131-6:20 08
(Type A) and EN50136-1:1997 (ATS2) for Grade 2 , Class II.
UL Resi Fire
UL Home Health Care
ULC Resi Fire
ULC Com Burg
PC5003C
14Ah (2 x 7Ah in
parallel)
4 min (UL resi fire)
5 min (Home Healt h
Care and ULC Resi Fire)
ULC Fire Moni tori ng
0.7A (no local alarm
notification all owed, onl y
remote t ransmissio n to SRC)
PC5003C
PC4050CR (red/transfomer
mount ed inside)
FTC1637 (cUL list ed)
16.5V/37VA (Hardwired
type, mounted inside the
enclos ure o r outside usi ng
electrical box)
14Ah (2 x 7Ah in p arallel)7Ah
5 minut es (Alarm
Transmission onl y)
EN50131
Grade 2 /Class II
0.7A
PC5003C
Power UC1
16.5V/40VA (hardwired
type, mounted inside the
cabinet )
N/A
Europe
This product is in conformity with: EMC Directive 2004/108/EC based on results using harmonized standards in accordance with article 10(5), R&TTE
Directive 1999/5/EC based on following Annex III of the directive and LVD Directive 2006/95/EC based on results using harmonized standards. The
product is labelled with the CE mark as proof of compliance with the above mentioned European Directives. Also a CE declaration of conformity (DoC)
for this product can be found at www.dsc.com under Agency Listings section.
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PowerSeries Neo Installation Guide
This Digital Security
Controls HS2128 Security
System may be connected
to the Telecom Network
PTC 211 / 13 / 055
TELEPERMIT
RN = 0.5
This Digital Security
Controls HS064 Security
System may be connected
to the Telecom Network
PTC 211 / 13 / 056
TELEPERMIT
RN = 0.5
This Digital Security
Controls HS2032 Security
System may be connected
to the Telecom Network
PTC 211 / 13 / 057
TELEPERMIT
RN = 0.5
This Digital Security
Controls HS2016 Security
System may be connected
to the Telecom Network
PTC 211 / 13 / 058
TELEPERMIT
RN = 0.5
Australia / New Zealand Regulatory Compliance Mark
New Zealand Telepermit Grant
UK Compliance Statement
In t he UK this p roduct is sui tabl e for use in systems installed to conform to PD 6662 :20 10 at Grade 2 and environmental class 2 wit h the following not ification opti ons : A, B, C,
D, X.
The CIE and notificatio n equip ment should be located and s upervised to minimize the risk of vandalism or s abot age. It is preferable for the CIE, signaling and network equipment
to be located in an area where a confirmed activation wil l be g enerated.
HS2128, HS2064, HS2032, HS2016 are compliant with criteria for sequentiall y confirmed int ruder alarm systems as per Stand ard BS82 43: 201 0.
For an alarm condit ion to be regarded as sequentially confirmed:
a) The HS21 28, HS2064, HS2032, HS201 6 should be configured so that at least two separate alarm conditio ns are reported, each originating from an independent detector within th e
confirmati on ti me; Section [042] op tion 003 (Sequential Detection), secti on [005]>[000], Burglary Verification Ti mer set to a value between 30 and 60.
b) The t wo detectors sho uld eit her be of:
1) d ifferent technologies which are permitted to have overlapping areas of coverage; or
2) t he same single technology and no t have overlapp ing areas of coverage.
To be regarded as in depend ent, each detector shou ld be config ured to report alarm con ditio ns separatel y to the HS212 8, HS2064 , HS20 32, HS2016.
The HS2128, HS2064, HS2032, H S2016 are capable of supporting the complet ion of th e ful l sett ing procedure by one of the follo win g methods:
a) push but ton s wit ch mounted o utside th e supervi sed premises. Inst ructi ons to be provid ed for the zon e type to be programmed for th e key arming ; or
b) p rotective switch (i.e., door contact) fitted to the final exit do or of the alarmed premises or area. Use zone type 01 6 (Final Door Set) for the final exit do or.
In t his case th e setting procedure is a two-stage process of initi atin g the setting procedure w ithin th e supervi sed premises (e.g., usi ng wireless key PG892 9,PG8939, PG8938,
PG8949 or user cod e) fol low ed by completi on of setting by one of the two method s described above.
This prohi bits the use of a timed exi t procedure.
If a p rotecti ve switch (i.e. door contact) is used as the method of completio n of setti ng, then the keypad should be sit ed near to the final exit do or so that th e IAS can be unset
promptly. Where app ropriate, additi onal internal audibl e indi cations (PG891 1 indoor sirens ) should be provi ded so that p ersons w ithin a b uildi ng are in formed t hat the HS21 28,
HS2064, HS2032, HS2016 are due to be set. Addi tional keypads should be provided, where appropriat e, so th at if the al arm panel is set t here are means available lo cally wi thin the
supervised premises to uns et the system.
HS2128, HS2064, HS2032, HS2016 are capable o f supporti ng the following un sett ing methods in accordance wi th BS8243:
6.4.2 Prevention of ent ry to the supervised premises before t he HS2128 , HS20 64, HS2032, HS2016 are un set. Unsetting usi ng PG8929,PG89 39, PG8938, PG8949 wireless key
before entering the s upervised premises caus es or permits the ini ti al entry door to b e unlocked. Program PGM1 or PGM2 in Section [009] to activate when system is disarmed and
release t he mag-l ock on the entry door.
Compliance labelin g should be removed or adj usted if n on-compliant config urations are selected.
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PowerSeries Neo Installation Guide
SIA False Alarm Reduction Installations: Quick Reference
Minimum required system consists of one Control unit model HS2128 or HS2064 or HS2032 or HS2016 and any one of the compatible listed keypads:
HS2LCDRF9, HS2LCDRFP9, HS2ICNRF9, HS2ICNRFP9, HS2LCD, HS2LCDP, HS2ICN, HS2ICNP, HS2LED HS2TCHP.
The following wireless keys can also be used in SIA compatible installations: PG9929, PG9939,PG9949.
Note: For models PG9929 and PG9939, the panic/emergency key shall be disabled for SIA compliant installations.
For a list of the default values programmed when the unit is shipped from the factory, and for other programming information, refer to the following
table.
The following optional subassembly modules also bear the SIA CP-01-2010 classification and may be used if desired: HSM2108 zone expander,
HSM2208 PGM output module, HSM2300 auxiliary power supply, HSM2204 output module, HSM2HOST9 2-way wireless transceiver, PG9901
indoor siren, PG9911 outdoor siren, and 3G2080(R)/ TL2803G(R)/ TL280(R) cellular and PSDN communication module.
Caution
l For SIA FAR installations use only modules/devices that are listed on this page.
l Fire Alarm Verification feature (Auto Verified Fire Zone type [025]) is not supported on 2-wire smoke detectors zones, model FSA-210B(T)
(S)(ST)(LST)(R)(RT)(RD)(RST)(LRST). This feature may be enabled for 4-wire smoke detectors only (FSA-410B(T)(S)(ST)(LST)(R)(RT)
(RST)(LRST) and wireless detectors PG9916/PG9926). The fire alarm delay is 60s.
l Call Waiting Cancel (Section [382], option 4) on a non-Call Waiting line will prevent successful communication to the supervising station.
l All system smoke detectors must be tested annually by conducting an Installer Walk Test. Prior to exiting Walk Test mode, a sensor reset must
be done on the system, [*][7][2], to reset all latching 4-wire smoke detectors. Refer to the installation instructions supplied with the detector for
details.
Notes
l Programming at installation may be subordinate to other UL requirements for the intended application.
l Cross zones have the ability to individually protect the intended area (e.g. motion detectors which overlap).
l Cross zoning is not recommended for line security Installations nor is it to be implemented on exit/entry zones.
l This control panel has a communication delay of 30 seconds. It can be removed or increased up to 45 seconds by the end user with installer con-
sultation.
l The system shall be installed with the sounding device activated and the communicator enabled for transmission using SIA or CID format.
l ULC commercial burglary installations require DEOL resistors.
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PowerSeries Neo Installation Guide
SIA F eature Programming
Section
Exit Time
[005]>[001], op tion 3
Exit Delay Restart
[018], opt ion 7
Auto Stay Arm on Un-v acated
Premises
[001]>[001]-[128 ] Zo ne type 05,
06,09
Exit Time and Progress
Annunciat ion/Disable o r Remote
Arming
[861]>[001]-[005 ], option 4
Entry d elay(s)
[005]>[001]-[008 ], options 1 and
2
Abort Window for Non-Fire zones
[002]>[001]-[128 ], option 7 ON
Abort Window Time - for NonFire zones
[377]>[002], op tion 1
Abort AnnunciationAn aud ible t one is generated wh en an alarm i s aborted du ring the abort window.Hard-coded ONRequired
Duress Feature
[*][5]> master code> user 2 -95>
5> 2
Cancel Wi ndow
[377]>[002], op tion 6
Cancel Annunciati on
[308]>[001], op tion 8
Cross Zon ing
[042]>Selection 3, o ption 00 2
Burglary Verification T imer
[005]>[000], op tion 3
Swing er Shutdown for Alarms
[377]>[001], op tion 1
Swing er Shutdown Enable
[002]>[001] - [128], opt ion 6 ON
24-Hr. Auto -verified Fire
[001]>[001]-[128 ], Zon e type 025
ON
Call Waiti ng Cancel
[382], opt ion 4 OFF
System Test:
[*][6] Mast er Code, option 04
Walk Test Mode:
[*][8][Inst aller code][901 ]
Walk Test Communicatio ns
[382], opt ion 2
Walk Test Start/ End Reporti ng
Codes
[308][401], o pti ons 1 and 2
CommentsRange/DefaultRequirement
Range:45- 255
Access to Ent ry and Exit d elays and Bell Time Out for the system.
Openi ng a Delay zone d oor after it has already been o pened and clos ed durin g an exit delay restarts the
exit delay t imer.
Functi on key: Forces the system to arm in Stay mode if t he o ccupant does not exit the premises after
pressi ng the Away function key.
System times and audibl e exi t beeps can b e disabl ed when usi ng th e wi reless key to st ay arm the
system. When away arming, audib le exit beeps can not be dis abled.
Access to entry and exit delays and bell time o ut for the system
Note: Combined entry d elay and communications delay (abort win dow ) shall no t exceed 60s.
Access to zone attribut es, i.e., s win ger s hutdown, t ransmis sion delay and cross zone. May be di sabl ed
by zone or zon e type.
Access to the programmable del ay before communicatin g alarms
Note: Combined entry d elay and communications delay (abort win dow ) shall no t exceed 60 s econds.
When this feature i s enabled, selected u ser codes send a duress reporting cod e to t he central station
when used t o perform any funct ion o n the system. Section [019], o ption [6] must be enabled.
Access to the communi cations cancel wind ow. Minimum durati on must be 5 minutes.
Access to the reporting cod e for Alarm Canceled.
Enabl es cross zoni ng for entire system. Zo nes can b e enabled for cros s zonin g via zone attrib ute optio n
8 i n sections [002][101 ] - [128].
Access to the programmable Cross Z one timer.
Access to the swinger sh utd own limit for zone al arms
For all non-fire zones, shut down at 1 to 6 trips.
Access to swi nger shutdown, transmission delay and cross zone attrib utes. Zone attrib ute opt ion 6
(Swinger Shut down enabled) is ON .
Access to 24-Hr. Aut o-verifi ed Fire
Activates if Not restored with in th e specified ti me.
Access to the di alin g sequence used t o disable call waiti ng. Call waiting string can be programmed i n
[304]
The system acti vates all keypad sounders, bells or sirens for 2 seconds and all keypad lights turn on.
Refer to user manual (part n o. 29008365).
This mode i s used to test each zone on the sy stem for p roper functionality .
Enabl es communicati on of zone alarms wh ile walk t est is active.Default: Disabled
Access to the reporting cod es for walk test start and end times.
second s
Default: 60 sec.
Default: Enabl edRequired
If no exit after full
arm
Default: Enabl ed
Default: Enabl edAllowed
Range: 30 sec. to 4
min.
Default: 30 sec.
Default: Enabl ed
Range: 00 - 45 sec.
Default: 30 sees
Default: NRequired
Range: 005-255
Default: 005
A Cancel was
transmitted
Default: Enabl ed
Programming
required
Default: Disabled
Range: 000-255 sec.
Default: 60 seconds
Default: 2 t rips
Non-police
respon se zones
Default: Enabl ed
Must choo se zone
type for application
Depends on user
phone l ine
Default: Disabled
Required
(programmable)
Required
Required
(programmable)
Required
Required
(programmable)
Required
Required
All owed
Required
(programmable)
All owed
Required
Required
- 24 -
Page 25
PowerSeries Neo Installation Guide
Digital Securit y Controls warrants the original purchas er th at for a period of twelve
month s from th e dat e of purchase, th e product shall be free of d efects in materials and
workmans hip under normal use. During the warranty period, Di gital Security Cont rols
shall, at it s option , repair or repl ace any defective p roduct upon return o f the product t o
its factory, at no charge for labour and materials. Any replacement and/ or repaired p arts
are warranted for the remainder of th e original warranty or ninety (90) days, whichever i s
longer. The ori gin al purchaser must promptly notify D igi tal Security Control s in writ ing
that th ere is defect in material or workmanship, such writt en notice t o be received in all
events prior to expiration o f the warranty period. Th ere is absolu tely no warranty on
software and all software products are sold as a user li cense under the terms of the
software li cense agreement i nclu ded wit h the produ ct. The Cus tomer assumes all
respon sibility for the proper s election, installation, operatio n and maintenance of any
products purchased from DSC. Custom products are only warranted to th e ext ent that
they do no t functi on upon delivery. In su ch cases, DSC can replace or credit at its
option .
International Warranty
The warranty for i nternatio nal cust omers is the same as for any customer wit hin Canada
and the United States, with t he exception that Di gital Security Cont rols s hall not be
respon sible for any cus toms fees, t axes, o r VAT that may b e due.
Warranty Procedure
To obt ain service under this warrant y, please return the item(s) in ques tion to the point
of p urchase. A ll authorized dist ribu tors and dealers have a warranty program. Anyone
returni ng goods to Di gital Security Cont rols must first obtain an authorization n umber.
Digital Securit y Controls wil l not accept any shipment whatsoever for whi ch p rior
authorizati on has not b een o btained.
Conditions to Void Warranty
This warranty applies onl y to defects in parts and wo rkmanship relati ng to normal us e.
It d oes not cov er:
ll
damage incurred in shi ppi ng or handling;
l
damage caused b y disaster such as fire, flood, wi nd, earthqu ake o r ligh tni ng;
l
damage due to causes beyon d the control of Digi tal Security Control s such as
excessive v oltage, mechanical s hock or water damage;
l
damage caused b y unaut hori zed attachment, alterati ons , modi fications or
foreign ob jects;
l
damage caused b y peripherals (unless such peripherals were supplied by
Digital Securit y Controls Ltd.);
l
defects caused by failu re to provid e a suitable installation environment for the
products;
l
damage caused b y use of the p roducts for p urposes oth er th an thos e for which
it was desi gned;
l
damage from improper maintenance;
l
damage aris ing out of any o ther abus e, mish andling or improper appli cation o f
the products.
Items Not Covered by Warranty
In addit ion t o the items whi ch void t he Warranty, t he following items sh all not be
covered by Warranty: (i) freigh t cost to the repair centre; (ii) products which are not
identified w ith D SC's product l abel and lot number o r serial number; (iii ) products
dis assembled o r repaired in such a manner as t o adversely affect performance or prevent
adequate in spection or test ing to verify any warranty claim. A ccess cards o r tags
returned for replacement under warranty will be credited or replaced at DSC's op tion.
Products not covered by this warranty , or otherwise out of warranty d ue to age, misu se,
or d amage shall be evaluated, and a repair est imate shall be provid ed. No repair work
wil l be performed until a vali d purchase order is received from t he Customer and a
Return Merchandise Autho rization number (RMA) is is sued by DSC's Customer Servi ce.
Digital Securit y Controls Ltd.’s l iabi lity for failure to repair the product under thi s
warranty after a reasonable n umber o f att empts wi ll be limited to a repl acement of th e
product, as th e exclusi ve remedy for breach of warranty. Un der no circumstances shall
Digital Securit y Controls be liabl e for any special, incidental, or consequenti al damages
based upo n breach of warranty, breach of contract, negli gence, strict liabilit y, or any
other legal t heory. Such damages inclu de, but are not limit ed to, l oss o f profits, loss of
the product or any associated equipment, cost of capital, cost of su bst it ute or
replacement equip ment, facil ities or services, down time, purchaser’s t ime, th e claims o f
thi rd parties, includi ng customers, and injury to property. The l aws of some
jurisdi ctio ns li mit or do not all ow the disclaimer of consequential d amages. If t he laws
of s uch a jurisdiction apply to any claim by or against DSC, the limitations and
dis claimers contained here shall be to the greatest extent permitted by law. Some st ates
do not all ow the exclusion or limit ation of i ncid ental or consequent ial damages, so that
the above may n ot appl y to you .
Disclaimer of Warranties
This warranty contains the ent ire warranty and shall be i n lieu of any and all other
warranties, whether expressed or implied (including all impl ied warranti es of
merchantabilit y or fitness for a particul ar purpos e) and of all other obli gati ons or
liabili ti es on the part of Di gital Security Controls. Di gital Security Controls neith er
assumes responsibi lity for, no r aut horizes any other person purporting to act on its
behalf to modi fy or to change this warranty, nor to assume for it any other warranty or
liabili ty concerning th is product. Thi s dis claimer of warranties and limited warranty are
governed b y the laws of the provi nce of On tario, Canada.
WARNING: Digi tal Security Controls recommends that th e ent ire s ystem be complet ely
tested o n a regul ar basis. However, despi te frequent testin g, and d ue to, but not l imit ed
to, criminal tampering or electrical disruption , it is poss ible for th is product to fail to
perform as expected.
Out of Warranty Repairs
Digital Securit y Controls wil l at its op tion repair o r repl ace out-of-warranty p roducts
which are returned to it s factory according to the following condi ti ons . Anyone
returni ng goods to Di gital Security Cont rols must first obtain an authorization n umber.
Digital Securit y Controls wil l not accept any shipment whatsoever for whi ch p rior
authorizati on has not b een o btained.
Products which Digit al Security Cont rols determines to be repairable wil l be repai red
and returned. A s et fee which Digi tal Security Controls has predetermin ed and which
may be revised from time to time, will be charged for each unit repaired.
Products which Digit al Security Cont rols determines not to be repairable w ill be
replaced by the nearest equivalent product available at that t ime. The current market
price of the repl acement p roduct w ill be charged for each replacement un it.
WARNING - READ CAREFULLY
Note to Installers
This warning contains vital information. As the on ly indiv idual in contact with syst em
users, it is your responsibility to b ring each item i n thi s warnin g to the attentio n of the
users of this system.
System Failures
This system has been carefully designed to be as effective as pos sible. There are
circumstances, ho wever, involvi ng fire, bu rglary, or other typ es of emergencies where it
may no t provide protection . Any al arm system o f any type may be compromis ed
deliberately or may fail to operate as expected for a variety of reasons. Some but not all
of t hese reasons may be:
Inadequate Installation
A s ecurity s ystem must be inst alled properly in order to provid e adequate protection.
Every installation sho uld b e evaluated by a s ecurity p rofessional t o ensure that al l
access p oin ts and areas are covered. Lo cks and latches o n wind ows and doors must be
secure and o perate as intended. Windows, doors, walls, ceili ngs and other bui ldi ng
materials must be of suffici ent strength and constructio n to provide the level of
protection exp ected. A reevaluation must be d one during and after any con stru ctio n
activity. An evalu atio n by the fire and /or police department is h ighly recommended if
thi s service is available.
Criminal Knowledge
This system contains security features w hich were known to be effective at th e time of
manufacture. It is possibl e for persons wit h criminal intent to develop techniques whi ch
reduce t he effecti veness of th ese featu res. It is important t hat a security sy stem be
reviewed perio dically to ensure that its features remain effective and that it be up dated
or repl aced i f it is found t hat it does not provide th e protecti on expected.
Access by Intruders
Intrud ers may enter through an unprotected access poi nt, circumvent a sensi ng device,
evade d etection by moving through an area of insufficient coverage, di sconnect a
warnin g device, o r interfere wi th or prevent the proper o peration of t he system.
Power Failure
Contro l units, intrusion detectors, s moke detectors and many ot her security d evices
require an adequate power suppl y for pro per operatio n. If a device operates from
batteries, it is pos sible for the b atteries t o fail. E ven if the batteries h ave n ot failed, they
must be charged, in good condit ion and installed correctly. If a device o perates onl y by
AC power, any in terruptio n, however brief, wi ll render that d evice inoperativ e wh ile it
does not have p ower. Pow er in terruptions of any lengt h are often accompanied by
voltage fluctuations which may damage electronic equipment such as a security system.
After a pow er in terruption has occurred, immediately cond uct a compl ete system test to
ensure that t he system op erates as intended.
Failure of Replaceable Batteries
This system’s wireless transmit ters have been d esig ned to prov ide several years of
battery l ife u nder normal condi ti ons . The expected battery li fe is a functi on of the device
environment, usage and typ e. Ambient conditi ons such as h igh humidi ty, high or l ow
temperatures, or l arge temperature fluctuations may reduce th e expected battery li fe.
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PowerSeries Neo Installation Guide
While each transmitting device h as a low battery moni tor whi ch ident ifies wh en the
batteries need t o be repl aced, th is moni tor may fail to operate as expected. Regu lar
testing and maint enance will keep t he syst em in good operating con dit ion.
Compromise of Radio Frequency (Wireless) Devices
Signals may no t reach th e receiver under all circumst ances which could includ e metal
objects placed on or near th e radio path or delib erate jamming or other inadvertent radio
sig nal interference.
System Users
A u ser may not be able to o perate a pani c or emergency switch possib ly due to
permanent or t emporary physical disabilit y, i nabi lity to reach t he device in time, or
unfamiliarity with the correct op eration. It is important that all sys tem u sers be t rained
in the correct operation of t he alarm system and t hat they k now ho w to respon d when
the sys tem i ndi cates an alarm.
Smoke Detectors
Smoke detectors th at are a part of thi s system may not pro perly alert occupants of a fire
for a number of reasons, some of which foll ow. The s moke detectors may have been
improperly ins tall ed or positioned. Smoke may not be able to reach th e smoke d etectors,
such as when the fire is in a chi mney, walls or roofs, or on the other si de of clo sed
doors. Smoke detecto rs may not detect smoke from fires on another level of the residence
or b uil ding.
Every fire i s different in th e amount of s moke produ ced and the rate of burning. Smoke
detecto rs cannot sense all types of fires equal ly well . Smoke detecto rs may not provi de
timely warning of fires caused by carelessness or s afety hazards such as smoking in bed,
violent explos ions, es caping g as, improper storage of flammable materials, overloaded
electrical circui ts, children playi ng with matches or arson.
Even if the smoke detecto r operates as i ntended, there may be ci rcumstances wh en there
is insuffici ent warning to allow all occupants to escape in time to avoi d inj ury or death.
Motion Detectors
Motio n detectors can only detect moti on withi n the designated areas as s hown in their
respective i nstallation instructi ons. Th ey cannot di scrimin ate b etween intruders and
int ended occupants. Moti on detectors do not provide volumetric area protecti on. They
have multi ple beams of detectio n and motio n can on ly be detected in unobstructed areas
covered by these beams. T hey cannot detect motion which occurs behind wal ls, ceili ngs ,
floor, closed d oors , glass partitio ns, glass doors or win dows. An y type of tampering
wheth er intentional or u nintentional such as maskin g, painting , or sprayi ng of any
material on the lenses, mirrors, windows or any o ther part of the detection sys tem will
impair its p roper operation.
Passiv e infrared mot ion detectors op erate by s ensi ng changes i n temperature. However
their effectiveness can b e reduced when the ambient temperature rises n ear or above bod y
temperature or i f there are intentio nal or unintentional sou rces of heat in or near t he
detecti on area. Some of these heat sources could be heaters, radiators, st oves, barbeques,
fireplaces, sunlight, steam vents, li ght ing and so on.
Warning Devices
Warning devices such as si rens, b ells , ho rns, or strobes may not warn people or waken
someone sl eeping if there is an intervening wall or door. If warning devices are lo cated
on a di fferent level of the residence or premise, then it is less likely that th e occupants
wil l be alerted or awakened. Audib le warning d evices may b e interfered with b y other
noise s ources su ch as stereos, radios, televisions, air conditi oners or ot her appli ances, or
passing traffic. Audi ble warning devices, however l oud , may n ot be heard b y a hearingimpaired person.
Telephone Lines
If telephone lines are used to transmit alarms, th ey may be out of service or busy for
certain periods of t ime. Al so an intruder may cut th e telephone l ine or defeat i ts
operati on by more sophist icated means which may be difficult to detect.
Insufficient Time
There may be circumstances wh en the system wi ll operate as intended, yet th e occupants
wil l not be protected from the emergency due to their inabil it y to respon d to the
warnin gs in a t imely manner. If the system is monitored, t he response may not occur in
time to protect t he o ccupant s or t heir belo ngi ngs .
Component Failure
Alt hou gh every effort has b een made to make this system as reliable as pos sible, t he
system may fail to function as intended due t o the failure of a component.
Inadequate Testing
Most prob lems that would prevent an alarm sys tem from operati ng as intended can b e
found b y regular testing and maint enance. Th e complete system should be t ested weekly
and immediately after a break-in, an att empted break-in , a fire, a st orm, an earthqu ake, an
accident, or any kind of construction activi ty in sid e or ou tsi de the premises. The testing
should include all sensi ng devi ces, keypads, consoles, alarm indi cating devices and any
other operation al devices th at are part of t he s ystem.
Security and Insurance
Regardless of its capabili ti es, an alarm system is not a subst itute for property or life
ins urance. An alarm s ystem als o is not a substi tute for property own ers, renters, or oth er
occupants to act prudently to p revent or minimize the harmful effects of an emergency
sit uati on.
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PowerSeries Neo Installation Guide
IMPORTANT - R EAD CAREFULLY: DSC Software purchased with or without P roducts and Components is copyrighted and is
purchasedunder the following li cense terms:
This End-User License Agreement (“EULA”) is a legal agreement between You (the company, individual or entity who a cquired
the S oftware and any related Hardware) and Digital Security Controls, a divis ion of Tyco Safety P roducts Canada Ltd. (“DSC”), the
manufacturer of t he integrated security s ystems and the developer of t he s oftware and any related products or components
(“HARDWARE”) which Y ou acquired.
If the DSC software product (“SOFTWARE P RODUCT” or “SOFTWARE”) is intended to be accompanied by HA RDWARE, and
is NOT accompanied by new HARDWARE, You may not us e, copy or instal l the SO FTWARE PRODU CT. The SOFTWARE
PRODUCT includes computer software, and may include ass ociated media, printed materials, and “online” or electronic
documentation.
Any s oftware provideda long with the S OFTWARE P RODUCT that is ass ociated with a separate end-user license agreement is
licensed to You under the terms of that license agreement.
By install ing, copying, downloading, storing, accessi ng or otherwise using the SOFTWARE PRODUCT, Y ou agree unconditionally
to be bound by the terms of this EULA, even if this EULA is deemed to be a modification of any previous arrangement or contract.
If You do not agree to the terms of this EULA, DSC is unwilling to licens e the SOF TWARE PRODUCT to Y ou, and You have no
right to use it.
SOFTWARE PRODUCT LICENSE
The S OFTWARE P RODUCT is protected by c opyright laws and international copyright treaties, as well as other intel lectual
property laws and treati es. The SOFTWARE PRODU CT is licensed, not sold.
1. GRANT OF LICENSE This EULA grants You the following rights:
(a) S oftware Install ation and Use - For each lic ense You acquire, Y ou may have only one copy of the S OFTWARE
PRODUCT installed.
(b) Storage/Network Us e - The SOFTWARE PRODUCT may not be installe d, a ccesse d, displayed, run, shared or used
concurrently on or from different computers, including a workstation, t erminal or other digital electronic device (“Device”). In
other words, if Y ou have s everal workstations, You wi ll have to acquire a lic ense for eac h workstation where the
SOFTWARE will be used.
(c) Backup Copy- You may make back-upcopies of t he S OFTWARE P RODUCT, but You may only have one copy per
license installed at any given time. You may use the back-up copy s olely for archival purposes. Except as expressly provided
in t his EULA, You may not otherwis e make copies of the SOFTWARE PRODUCT, including the printed materials
accompanying the SOFTWARE.
2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS
(a) Limitat ions onReverse Engineering, Decompilation andD isas sembly - You may not reverse engineer, decompile, or
disass emble t he S OFTWARE P RODUCT, except and only to the extent that s uch activity is expressly permitted by
applicable law notwithstanding this limitati on. You may not make any changes or modifications to the Software, without the
written permissi on of an officer of D SC. You may not remove any proprietary notices , marks or labels from the Software
Product. You s hall institute reasonable measures t o ensure compliance with the terms and conditions of this EULA.
(b) Separation of Components - The S OFTWARE PRODUCT is licensed as a single product. Its component parts may not
be s eparated for use on more than one HARDWARE unit.
(c) S ingle INTEGRATED PRODUCT - If Y ou acquired this SOF TWARE with HARDWARE, t hen the SOFTWARE
PRODUCT is licensed w ith t he H ARDWARE as a single integrated product. In this case, the SOFTWARE PRODU CT
may only be used w ith t he H ARDWARE as set forth in this EULA.
(d) Rental - You may not rent, lea se or lend the SOF TWARE PRODUCT. You may not make it available to others or post it
on a server or web s ite.
(e) S oftware Product Transfer - You may transfer al l of Your rights under this EULA only as part of a permanent s ale or
transfer of the HARDWARE, provided You retain no copies, You transfer all of the SOFTWARE P RODUCT (including all
component parts, the media and printed mate rials, any upgrades and this EULA), a nd provided the recipient agrees to the
terms of this EULA. If t he S OFTWARE P RODUCT is an upgrade, anyt ransfer must also include all prior versions of the
SOFTWARE PRODUCT.
(f) Termination - Without prejudice to any other rights, DSC may terminate this EULA if You fail to comply with the terms
and conditions of this EULA. In such e vent, Y ou must destroy all copies of the SOFTWARE P RODUCT and all of its
component parts.
(g) Trademarks - This EULA does not grant You any rights in connection wi th any trademarks or service marks of DSC or
its suppliers.
3. COPYRIGHT - Al l title and intellectual property rights in and to the SOFTWARE PRODUCT (including but not limited to any
images, photographs, and text incorporated i nto the SOFTWARE PRODUCT), the accompanying printed materials, and any copies
of the SOFTWARE PRODUCT, are owned by DS C or its suppliers. You may not copy the printed materials accompanying the
SOFTWARE PRODUCT. A ll title and intellec tual property rights in a nd to the content w hich may be acces sed throughuse of the
SOFTWARE PRODUCT are the property of the respective content owner and may be protected by applicable copyright or other
intellectual property laws and treati es. This EULA grants You no rights to use s uch content. All rights not expressly granted under
this EULA are reserved byD SC andi ts suppliers.
4. EXPORT RESTRICTIONS - Y ou agree that You will not export or re-export the SOF TWARE PRODUCT to any country,
person, or entity subject to Canadian export res trictions.
5. CHOICE OF LAW - This S oftware License Agreement is governed by the laws of t he P rovince of Ontario, Canada.
6. ARBITRATION - All disputes arising i n connection with this Agreement shall be determined by final and binding arbitration in
accordance with the Arbitration Act, andt he parties agree to be bound by the arbitrator’s decision. The place of arbitration shall be
Toronto, Canada, and the installation manual of the arbitration shall be English.
7. LIMITED WARRANTY
(a) NO WARRANTY - DSC PROVIDES THE SO FTWARE “AS IS” WITHOUT WARRANTY. DSC DOES NOT
WARRANT THAT THE S OFTWARE WILL MEET YOU R REQUIREMENTS OR THAT OPERATION OF THE
SOFTWARE WILL BE U NINTERRUPTED OR ERROR-FREE.
(b) CHANGES IN OPERATING ENVIRONMENT - DSC shall not be responsible for problems caus ed by changes in the
operatingcharacteris tics of t he HA RDWARE, or for problems i n the interaction of the SOF TWARE PRODUCT with non-DSCSOFTWARE or HARDWARE PRODU CTS.
(c) LIMITATION OF LIABILITY; WARRANTY REFLECTS ALLOCATION OF RISK - IN ANY EVENT, IF ANY
STATUTE IMPLIES WARRANTIES O R CONDITIONS NOT STATED IN THIS LICENSE AGREEMENT, D SC’S
ENTIRE LIABILITY UND ER ANY PROVISION OF THIS LICENSE AGREEMENT S HALL BE LIMITED TO THE
GREATER OF THE AMOUNT ACTUALLY PAID BY YO U TO LICENSE THE SOFTWARE P RODUCT AN D FIVE
CANADIAN DOLLARS (CAD$5.00). BECAUSE SOME JURISDICTIONS D O NOT ALLOW THE EXCLUSION OR
LIMITATION O F LIABILITY F OR CONS EQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION
MAY NOT APPLY TO YOU.
(d) DISCLAIMER OF WARRANTIES - THIS WARRANTY CONTAINS THE ENTIRE WARRANTY AN D SHALL BE IN
LIEU O F ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED (INCLUDING ALL IMP LIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PU RPOSE) AND OF ALL O THER
OBLIGATIONS OR LIABILITIES ON THE P ART O F DSC. DSC MA KES NO OTHER WARRANTIES. DSC N EITHER
ASSU MES NOR A UTHORIZES A NY OTHER P ERSON PURPORTING TO ACT ON ITS BEHALF TO MODIFY OR TO
CHANGE THIS WARRANTY, NOR TO ASS UME FOR IT ANY OTHER WARRANTY OR LIABILITY CONCERNING
THIS SOFTWARE P RODUCT.
(e) EXCLUSIVE REMEDY AND LIMITATION OF WARRANTY - UN DER NO CIRCUMSTANCES SHALL DSC BE
LIABLE FOR ANY SPECIAL, INCIDENTAL, CONS EQUENTIAL OR INDIRECT DAM AGES BASED UPON BREACH
OF WARRANTY, BREACH OF CONTRACT, N EGLIGENCE, S TRICT LIABILITY, OR ANY OTHER LEGAL THEORY.
SUCH DAMAGES INCLUDE, BUT ARE NOT LIMITED TO, LOSS OF P ROFITS, LOSS OF THE SOFTWARE
PRODUCT OR ANY ASS OCIATED EQ UIPMENT, COST OF CAPITAL, COST OF SUBSTITUTE OR REPLACEMENT
EQUIPMENT, FACILITIES O R SERVICES, DOWN TIME, P URCHASERS TIME, THE CLAIMS OF THIRD P ARTIES,
INCLUDING CUSTOMERS, AND INJU RY TO PROPERTY.
WARNING: DSC recommends that the entire system be completely tested ona regular basis . However, despite frequent tes ting,
and due t o, but not limited to, criminal tampering or elect rical disruption, i t is possible for this SOFTWARE PRODUCT to fail to
perform as expected.
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Page 28
The trademarks, logos, and service marks displayed on this document are registered in the United States [or other countries]. Any misuse of the
trademarks is strictly prohibited and Tyco will aggressively enforce its intellectual property rights to the fullest extent of the law, including pursuit
of criminal prosecution wherever necessary. All trademarks not owned by Tyco are the property of their respective owners, and are used with
permission or allowed under applicable laws.
Product offerings and specifications are subject to change without notice. Actual products may vary from photos. Not all products include all
features. Availability varies by region; contact your sales representative.