DrayTek VigorPro 5300, VigorPro 5300Vn, VigorPro 5300n, VigorPro 5300VSn Quick Install Guide

VigorPro 5300 Series
Unified Security Firewall
Quick Start Guide
For
Anti-Intrusion
Anti-Spam
Service
Please visit www.draytek.com to get the newly updated manual at any time.
VigorPro 5300 Series Quick Start Guide
Version: 2.0
Date: 2008/03/26
i
Copyright Information
Copyright Declarations
Trademarks
Copyright 2008 All rights reserved. This publication contains information that is protected by copyright. No part may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language without written permission from the copyright holders. The scope of delivery and other details are subject to change without prior notice.
The following trademarks are used in this document:
z Microsoft is a registered trademark of Microsoft Corp. z Windows, Windows 95, 98, Me, NT, 2000, XP, Vista and Explorer are
trademarks of Microsoft Corp.
z Apple and Mac OS are registered trademarks of Apple Inc. z Other products may be trademarks or registered trademarks of their
respective manufacturers.
Safety Instructions and Approval
Safety Instructions
Warranty
z Read the installation guide thoroughly before you set up the router. z The router is a complicated electronic unit that may be repaired only be
authorized and qualified personnel. Do not try to open or repair the router yourself.
z Do not place the router in a damp or humid place, e.g. a bathroom. z The router should be used in a sheltered area, within a temperature range
of +5 to +40 Celsius.
z Do not expose the router to direct sunlight or other heat sources. The
housing and electronic components may be damaged by direct sunlight or heat sources.
z Do not deploy the cable for LAN connection outdoor to prevent electronic
shock hazards.
z Keep the package out of reach of children. z When you want to dispose of the router, please follow local regulations on
conservation of the environment. We warrant to the original end user (purchaser) that the router will be free from any defects in workmanship or materials for a period of two (2) years from the date of purchase from the dealer. Please keep your purchase receipt in a safe place as it serves as proof of date of purchase. During the warranty period, and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, we will, at our discretion, repair or replace the defective products or components, without charge for either parts or labor, to whatever extent we deem necessary tore-store the product to pro per o perating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal value, and will be offered solely at our discretion. This warranty will not apply if the product is modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working conditions. The warranty does not cover the bundled or licensed software of other vendors. Defects which do not significantly affect the usability of the product will not be covered by the warranty. We reserve the right to revise the manual and online documentation and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes.
Be a Registered Owner
Firmware & Tools Updates
ii
Web registration is preferred. You can register your Vigor router via http://www.draytek.com.
Please consult the DrayTek web site for more information on newest firmware, tools and documents. For more detailed information, please refer to http://www.draytek.com.
Parts of the anti-virus features are powered by Kaspersky Lab ZAO. For more detailed information, please refer to http://www.kaspersky.com.
VigorPro 5300 Series Quick Start Guide
European Community Declarations
Manufacturer: DrayTek Corp.
Address: No. 26, Fu Shing Road, HuKou County, HsinChu Industrial Park, Hsin-Chu, Taiwan 303
Product: VigorPro 5300 Series DrayTek Corp. declares that VigorPro 5300 Series is in compliance with the following essential
requirements and other relevant provisions of R&TTE Directive 1999/5/EEC. The product conforms to the requirements of Electro-Magnetic Compatibility (EMC) Directive
2004/108/EC by complying with the requirements set forth in EN55022/Class A and EN55024/Class B. The product conforms to the requirements of Low Voltage (LVD) Directive 2006/95/EC by complying
with the requirements set forth in EN60950-1.
Regulatory Information
Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the use is encouraged to try to correct the interference by one of the following measures:
z Reorient or relocate the receiving antenna. z Increase the separation between the equipment and receiver. z Connect the equipment into an outlet on a circuit different form that to which the receiver is
connected.
z Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device may accept any interference received, including interference that may cause undesired
operation.
Taiwanese BSMI (Bureau of Standards, Metrology and Inspection) A Warning:
Warning: This device might cause interference of radio frequency under the environment of dwelling. In such condition, the users might be asked to adopt some proper strategies.
Please visit www.draytek.com/about_us/R_TTE_Certification.php.
This product is designed for the ISDN and 2.4GHz WLAN network throughout the EC region and Switzerland with restrictions in France. Please see the user manual for the applicable networks on your product.
VigorPro 5300 Series Quick Start Guide
iii
TTaabbllee ooff CCoonntteennttss
1. Introduction........................................................................................................... 1
1.1 Panel Explanation ......................................................................................................................2
1.1.1 For VigorPro5300........................................................................................................... 2
1.1.2 For VigorPro5300n.........................................................................................................4
1.1.3 For VigorPro5300Vn....................................................................................................... 6
1.1.4 For VigorPro5300VS ...................................................................................................... 8
1.1.5 For VigorPro5300VSn .................................................................................................. 10
1.2 Package Content...................................................................................................................... 12
2. Installing Your Vigor Router............................................................................... 13
2.1 Hardware Installation................................................................................................................13
2.2 ISDN Phone Adapter Installation.............................................................................................. 14
3. Configuring Web Pages..................................................................................... 15
4. Registration for the Router................................................................................ 19
4.1 Creating and Activating an Account from VigorPro Website....................................................19
4.2 Creating and Activating an Account from Router Web Configurator........................................ 23
4.3 Registering Your Vigor Router..................................................................................................28
4.4 Activating Anti-Virus/Anti-Intrusion/Anti-Sp am Service............................................................ 31
4.4.1 For Anti-Virus and Anti-Intrusion Service.....................................................................31
4.4.2 For Anti-Spam Service ................................................................................................. 35
4.5 Backup and Upgrade Signature for Anti-Intrusion/Anti-Virus.................................................................. 44
4.6 Enabling Anti-Virus/Anti-Intrusion/Anti-Spam........................................................................... 45
5. T rouble Shooting................................................................................................ 47
5.1 Checking If the Hardware Status Is OK or Not......................................................................... 47
5.2 Checking If the Network Connection Settings on Your Computer Is OK or Not ...................... 47
5.3 Pinging the Router from Your Computer..................................................................................50
5.4 Checking If the ISP Settings are OK or Not.............................................................................51
5.5 Backing to Factory Default Setting If Necessary...................................................................... 53
5.6 Contacting Your Dealer ............................................................................................................54
iv
VigorPro 5300 Series Quick Start Guide
11.. IInnttrroodduuccttiioonn
VigorPro 5300 Series is an all-in-one Anti-Virus, Anti-Intrusion and Anti-Spam security appliance for SOHO and branch office. VigorPro 5300 Series provides real-time network
protection against viruses, worms and malicious programs via e-mail, FTP and web browser. The rule-based website content filtering blocks improper connection to internet in flexible way. With DrayTek’s DrayOS™ as kernel, VigorPro 5300 Series provides robust and stable VPN, firewall and routing functionality as well.
Unlike legacy proxy-based anti-virus anti-intrusion solution, which stores data in files format prior to scan the content in streaming, the VigorPro 5300 equips with hardware-based scan engine. VigorPro 5300 Series scans packet stream go through it in real-time before those specious content get into the network without performance downgrade. Thus provides a protection of whole network against any intrusion and malicious program in real-time.
DrayTek provides customer free access to the latest virus/hacker signature for and information update for a period of time. Considering customer’s needs to minimize supporting effort, DrayTek support team also provides service for VigorPro 5300 Series to get the latest signature updated from DrayTek’s server automatically. The all-in-one design makes network management simple and easy.
FFeeaattuurreess ffoorr VViiggoorrPPrroo 55330000 SSeerriieess
y Easy Internet-sharing of your broadband connection y Unified Security Firewall to help protect your network from external viruses and intrusions y Real-time virus/intrusion signature scanning with hardware-based scan engine to protect
your network
VigorPro 5300 Series Quick Start Guide
1
11..11 PPaanneell EExxppllaannaattiioonn
11..11..11 FFoorr VViiggoorrPPrroo55330000
LED Status Explanation
Blinking The ro ut er is powe red on and running normally. ACT (Activity) Off The router is powered off.
IDP (Intrusion Detection and Prevention)
Virus On
CSM On The profile of CSM (Content Security
QoS
On (Yellow)
(Yellow)
On The WAN1 or WAN2 port is connected. WAN1/2 Blinking It will blink while transmitting data. On The router is managed by Telnet. MGMT Blinking It will blink while being managed by IE browser. On The VPN tunnel is launched. VPN Off The VPN tunnel is closed. On The QoS function is active.
The anti-intrusion function is enabled.
The anti-virus function is enabled.
Management) for IM/P2P, URL content filter and/or Web content filter application is enabled from Firewall >> General Setup or Filter Setup. (Such profile is established under CSM menu).
LED on Connector
On The port is connected. Off The port is disconnected. Blinking The data is transmitting. On The port is connected with 100Mbps. Off The port is connected with 10Mbps On The port is connected. Off The port is disconnected. Blinking The data is transmitting. On The port is connected with 100Mbps. Off The port is connected with 10Mbps
WAN 1/2
LAN 1/2/3/4
Left LED
Right LED
Left LED
Right LED
2
VigorPro 5300 Series Quick Start Guide
Interface Description
Factory Reset Restore the default settings.
Usage: Turn on the router (ACT LED is blinking). Press the hole and keep for more than 5 seconds. When you see the ACT LED begins to blink rapidly than usual, release the button. Then the router will restart with the factory default
configuration. Restart Restart the router forcefully. WAN(1/2) Connecters for remote networked devices. LAN (1-4) Connecters for local networked devices.
PWR ON/OFF
Connecter for a power adapter.
Power Switch.
VigorPro 5300 Series Quick Start Guide
3
11..11..22 FFoorr VViiggoorrPPrroo55330000nn
LED Status Explanation
Blinking The ro ut er is powe red on and running normally. ACT (Activity) Off The router is powered off.
IDP (Intrusion Detection and Prevention)
Virus On
WLAN
VPN On The VPN tunnel is active. QoS
On (Yellow)
(Yellow) On
Blinking
On The WAN1 or WAN2 connection is ready. WAN1/2 Blinking It will blink while transmitting data. On The router is managed (handled) by Telnet. MGMT
Blinking
On The QoS function is active.
The anti-intrusion function is enabled.
The anti-virus function is enabled.
Wireless access point is ready. It will blink slowly while wireless traffic goes
through. If ACT and WLAN LEDs blink quickly and simultaneously when WPS is working, and it will return to normal condition after two minutes. (You need to setup WPS within 2 minutes.)
It will blink while being managed by IE browser.
LED on Connector
On The port is connected. Off The port is disconnected. Blinking The data is transmitting. On The port is connected with 100Mbps. Off The port is connected with 10Mbps. On The port is connected. Off The port is disconnected. Blinking The data is transmitting. On The port is connected with 100Mbps. Off The port is connected with 10Mbps.
WAN 1/2
LAN 1/2/3/4
Left LED (Green)
Right LED (Green)
Left LED (Green)
Right LED (Green)
4
VigorPro 5300 Series Quick Start Guide
Interface Description
Wireless LAN ON/OFF/WPS
Factory Reset
Restart Restart the router forcefully. Phone (1/2) Connecters for PSTN phones. WAN (1/2) Connecters for remote networked devices. LAN (1-4) Connecters for local networked devices.
Press "Wireless LAN ON/OFF/WPS" button for 2 seconds to wait for client
device making network connection through WPS.
Press "Wireless LAN ON/OFF/WPS" button once to enable (WLAN LED on) or
disable (WLAN LED off) wireless connection.
Restore the default settings. Usage: Turn on the router (ACT LED is blinking).
Press the hole and keep for more than 5 seconds. When you see the ACT LED
begins to blink rapidly than usual, release the button. Then the router will restart
with the factory default configuration.
PWR Connecter for a power adapter. ON/OFF
Power Switch.
VigorPro 5300 Series Quick Start Guide
5
11..11..33 FFoorr VViiggoorrPPrroo55330000VVnn
LED Status Explanation
Blinking The ro ut er is powe red on and running normally. ACT (Activity) Off The router is powered off.
IDP (Intrusion Detection and Prevention)
Virus On
WLAN
Phone 1/2
On (Yellow)
(Yellow) On
Blinking
On The WAN1 or WAN2 connection is ready. WAN1/2 Blinking It will blink while transmitting data. On The router is managed by Telnet. MGMT Blinking It will blink while being managed by IE browser. On The phone connected to this port is off-hook. Off The phone connected to this port is on-hook. Blinking A phone call comes.
The anti-intrusion function is enabled.
The anti-virus function is enabled.
Wireless access point is ready. It will blink slowly while wireless traffic goes
through. If ACT and WLAN LEDs blink quickly and simultaneously when WPS is working, and it will return to normal condition after two minutes. (You need to setup WPS within 2 minutes.)
LED on Connector
On The port is connected. Off The port is disconnected. Blinking The data is transmitting. On The port is connected with 100Mbps. Off The port is connected with 10Mbps. On The port is connected. Off The port is disconnected. Blinking The data is transmitting. On The port is connected with 100Mbps. Off The port is connected with 10Mbps.
WAN 1/2
LAN 1/2/3/4
Left LED (Green)
Right LED (Green)
Left LED (Green)
Right LED (Green)
6
VigorPro 5300 Series Quick Start Guide
Interface Description
Wireless LAN ON/OFF/WPS
Factory Reset
Restart Restart the router forcefully. Phone (1/2) Connecters for PSTN phones. WAN (1/2) Connecters for remote networked devices. LAN (1-4) Connecters for local networked devices.
PWR ON/OFF
Press "Wireless LAN ON/OFF/WPS" button for 2 seconds to wait for client
device making network connection through WPS.
Press "Wireless LAN ON/OFF/WPS" button once to enable (WLAN LED on) or
disable (WLAN LED off) wireless connection.
Restore the default settings. Usage: Turn on the router (ACT LED is blinking).
Press the hole and keep for more than 5 seconds. When you see the ACT LED
begins to blink rapidly than usual, release the button. Then the router will restart
with the factory default configuration.
Connecter for a power adapter.
Power Switch.
VigorPro 5300 Series Quick Start Guide
7
11..11..44 FFoorr VViiggoorrPPrroo55330000VVSS
LED Status Explanation
Blinking The ro ut er is powe red on and running normally. ACT (Activity) Off The router is powered off.
IDP (Intrusion Detection and Prevention)
Virus On
CSM On The profile of CSM (Content Security
Phone 1/2
On (Yellow)
(Yellow)
On The WAN1 or WAN2 connection is ready. WAN1/2 Blinking It will blink while transmitting data. On The router is managed by Telnet. MGMT Blinking It will blink while being managed by IE browser. On The phone connected to this port is off-hook. Off The phone connected to this port is on-hook. Blinking A phone call comes.
The anti-intrusion function is enabled.
The anti-virus function is enabled.
Management) for IM/P2P, URL content filter and/or Web content filter application is enabled from Firewall >> General Setup or Filter Setup. (Such profile is established under CSM menu).
LED on Connector
On ISDN NT (ISDN S0 intern) mode is active and an
ISDN S0 1
ISDN S0 2
WAN 1/2
Left LED (Orange)
Right LED (Green)
Left LED (Orange)
Right LED (Green)
Left LED (Green)
ISDN phone adapter is connected.
Blinking ISDN NT (ISDN S0 intern) mode is active and an
ISDN phone adapter is not connected.
On A phone has been connected. If not, green LED will
be off. Blinking An ISDN phone is off-hook or a phone call comes. On ISDN NT (ISDN S0 intern) mode is active
configured from VoIP>>Phone Settings and an
ISDN phone adapter is connected. Blinking ISDN NT (ISDN S0 intern) mode configured from
VoIP>>Phone Settings is active and an ISDN
phone adapter is not connected. Off It means ISDN TE mode is active which is
configured from VoIP>>Phone Settings. On A phone adapter with phone set has been connected
(ISDN S0 intern mode) or ISDN line has been
connected (ISDN S0 extern mode). It will be off if
there is nothing connected. Blinking In ISDN NT (ISDN S0 intern) mode, it means an
ISDN phone is off-hook or a phone call comes.
In ISDN TE mode, it means data, fax or voice
(phone call) is transmitting. On The port is connected. Off The port is disconnected. Blinking The data is transmitting.
8
VigorPro 5300 Series Quick Start Guide
On The port is connected with 100Mbps. Right LED
LAN 1/2/3/4
(Green) Left LED
(Green)
Right LED (Green)
Off The port is connected with 10Mbps. On The port is connected. Off The port is disconnected. Blinking The data is transmitting. On The port is connected with 100Mbps. Off The port is connected with 10Mbps.
Interface Description
Factory Reset Restore the default settings.
Usage: Turn on the router (ACT LED is blinking). Press the hole and keep for more than 5 seconds. When you see the ACT LED begins to blink rapidly than usual, release the button. Then the router will restart with the factory default
configuration. Restart Restart the router forcefully. Phone (1/2) Connecters for PSTN phones. ISDN S0 1 Connecter for ISDN phone(s) only via ISDN phone adapter. Do not connect any
other device to such port or connect ISDN line, otherwise the router might be
damaged. ISDN S0 2 Connecter for ISDN line or ISDN phone adapter in particular condition. Refer to
section 2.2 for more details. WAN (1/2) Connecters for remote networked devices. LAN (1-4) Connecters for local networked devices.
PWR ON/OFF
Connecter for a power adapter.
Power Switch.
VigorPro 5300 Series Quick Start Guide
9
11..11..55 FFoorr VViiggoorrPPrroo55330000VVSSnn
LED Status Explanation
Blinking The router is powered on and running normal l y. ACT (Activity) Off The router is powered off.
IDP (Intrusion Detection and Prevention)
Virus On
WLAN
Phone 1/2
On (Yellow)
(Yellow) On
Blinking
On The WAN1 or WAN2 connection is ready. WAN1/2 Blinking It will blink while transmitting data. On The router is managed by Telnet. MGMT Blinking It will blink while being managed by IE browser. On The phone connected to this port is off-hook. Off The phone connected to this port is on-hook. Blinking A phone call comes.
The anti-intrusion function is enabled.
The anti-virus function is enabled.
Wireless access point is ready. It will blink slowly while wireless traffic goes
through. If ACT and WLAN LEDs blink quickly and simultaneously when WPS is working, and it will return to normal condition after two minutes. (You need to setup WPS within 2 minutes.)
LED on Connector
On ISDN NT (ISDN S0 intern) mode is active and an
ISDN S0 1
ISDN S0 2
WAN 1/2
Left LED (Orange)
Right LED (Green)
Left LED (Orange)
Right LED (Green)
Left LED (Green)
ISDN phone adapter is connected.
Blinking ISDN NT (ISDN S0 intern) mode is active and an
ISDN phone adapter is not connected.
On A phone has been connected. If not, green LED will
be off. Blinking An ISDN phone is off-hook or a phone call comes. On ISDN NT (ISDN S0 intern) mode is active
configured from VoIP>>Phone Settings and an
ISDN phone adapter is connected. Blinking ISDN NT (ISDN S0 intern) mode configured from
VoIP>>Phone Settings is active and an ISDN
phone adapter is not connected. Off It means ISDN TE mode is active which is
configured from VoIP>>Phone Settings. On A phone adapter with phone set has been connected
(ISDN S0 intern mode) or ISDN line has been
connected (ISDN S0 extern mode). It will be off if
there is nothing connected. Blinking In ISDN NT (ISDN S0 intern) mode, it means an
ISDN phone is off-hook or a phone call comes.
In ISDN TE mode, it means data, fax or voice
(phone call) is transmitting. On The port is connected. Off The port is disconnected.
10
VigorPro 5300 Series Quick Start Guide
Blinking The data is transmitting. On The port is connected with 100Mbps. Right LED
LAN 1/2/3/4
(Green) Left LED
(Green)
Right LED (Green)
Off The port is connected with 10Mbps. On The port is connected. Off The port is disconnected. Blinking The data is transmitting. On The port is connected with 100Mbps. Off The port is connected with 10Mbps.
Interface Description
Wireless LAN ON/OFF/WPS
Factory Reset
Restart Restart the router forcefully. Phone (1/2) Connecters for PSTN phones. ISDN S0 1 Connecter for ISDN phone(s) only via ISDN phone adapter. Do not connect any
ISDN S0 2 Connecter for ISDN line or ISDN phone adapter in particular condition. Refer to
WAN (1/2) Connecters for remote networked devices. LAN (1-4) Connecters for local networked devices.
PWR ON/OFF
Press "Wireless LAN ON/OFF/WPS" button for 2 seconds to wait for client device making network connection through WPS. Press "Wireless LAN ON/OFF/WPS" button once to enable (WLAN LED on) or disable (WLAN LED off) wireless connection. Restore the default settings. Usage: Turn on the router (ACT LED is blinking). Press the hole and keep for more than 5 seconds. When you see the ACT LED begins to blink rapidly than usual, release the button. Then the router will restart with the factory default configuration.
other device to such port or connect ISDN line, otherwise the router might be damaged.
section 2.2 for more details.
Connecter for a power adapter. Power Switch.
VigorPro 5300 Series Quick Start Guide
11
11..22 PPaacckkaaggee CCoonntteenntt
nQuick Start Guide &
qCD
o Readme p License Key
r RJ-45 Cable (Ethernet) sISDN Phone Adapter (VS
models)
^
Antenna (n models)
The type of the power cord depends on the country that the router will be installed:
u
UK-type Power Adapter
USA/Taiwan-type Power Adapter
* The maximum power consumption is 17-23 Watt.
EU-type Power Adapter
AU/NZ-type Power Adapter
12
VigorPro 5300 Series Quick Start Guide
22.. IInnssttaalllliinngg YYoouurr VViiggoorr RRoouutteerr
This section will guide you to install the router through hardware connection and configure the router’s settings through web browser.
22..11 HHaarrddwwaarree IInnssttaallllaattiioonn
Before starting to configure the router, you have to connect your devices correctly.
1. Connect a cable Modem/DSL Modem/Media Converter (depends on your requirement) to
any WAN port of router with Ethernet cable (RJ-45). The WAN1/WAN2 LED (Right) will light up according to the network speed (100 or 10) of the device that it connected.
2. Connect one end of an Ethernet cable (RJ-45) to one of the LAN ports of the router and the
other end of the cable (RJ-45) into the Ethernet port on your computer.
3. Connect the telephone sets with phone lines (for using VoIP function). For the model
without phone ports, skip this step.
4. Connect one end of the power adapter to the router’s power port on the rear panel, and the
other side into a wall outlet.
5. Power on the device by pressing down the power switch on the rear panel.
6. The system starts to initiate. After completing the system test, the ACT LED will light up
and start blinking.
(For the detailed information of LED status, please refer to section 1.1.)
Caution: Each of the Phone ports can be connected to an analog phone only. Do not connect the phone ports to the telephone wall jack. Such connection might damage your router.
VigorPro 5300 Series Quick Start Guide
13
22..22 IISSDDNN PPhhoonnee AAddaapptteerr IInnssttaallllaattiioonn
Such information is provided for Vigor5300 S models (e.g., Vigor5300VS/VSn). ISDN S0 1 is always fixed to connect ISDN phone. However, ISDN S0 2 is configurable as NT
(ISDN S0 intern) or TE (ISDN S0 extern) mode. When the user configures ISDN S0 2 as NT mode in VoIP>> Phone Settings, the orange LED will light on to indicate ISDN2-S0 is selected. And by using ISDN phone adapters (coming from the router package), the user can connect several phones to Vigor5300VS for communication. Refer to the following figure for reference.
Yet, if the user configures ISDN S0 2 as TE Mode in VoIP>> Phone Settings, the green LED will light on to indicate ISDN2-TE is selected. Then, the port is specified for ISDN line only. Refer to the following figure for reference.
14
VigorPro 5300 Series Quick Start Guide
Loading...
+ 40 hidden pages