Draytek Vigor2830N Quick Start Manual

Vigor2830n V2 Quick Start Guide

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Vigor2830n V2 Quick Start Guide

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Vigor2830n V2 Quick Start Guide

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Vigor2830n V2

ADSL2+ Security Firewall

Quick Start Guide

Version: 1.0

Firmware Version: V3.7.4

(For future update, please visit DrayTek web site)

Date: September 03, 2014

Vigor2830n V2 Quick Start Guide

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Copyright Information

Copyright
Declarations

© 2014 All rights reserved. This publication contains information that is
protected by copyright. No part may be reproduced, transmitted, transcribed,
stored in a retrieval system, or translated into any language without written
permission from the copyright holders.

Trademarks

The following trademarks are used in this document:

 Microsoft is a registered trademark of Microsoft Corp.
 Windows, Windows 95, 98, Me, NT, 2000, XP and Explorer are

trademarks of Microsoft Corp.

 Apple and Mac OS are registered trademarks of Apple Computer Inc.
 Other products may be trademarks or registered trademarks of their

respective manufacturers.

Safety Instructions and Approval

Safety Instructions

 Read the installation guide thoroughly before you set up the router.
 The router is a complicated electronic unit that may be repaired only be

authorized and qualified personnel. Do not try to open or repair the router
yourself.

 Do not place the router in a damp or humid place, e.g. a bathroom.
 Do not stack the routers.
 The router should be used in a sheltered area, within a temperature range

of +5 to +40 Celsius.

 Do not expose the router to direct sunlight or other heat sources. The

housing and electronic components may be damaged by direct sunlight or
heat sources.

 Do not deploy the cable for LAN connection outdoor to prevent electronic

shock hazards.

 Keep the package out of reach of children.
 When you want to dispose of the router, please follow local regulations on

conservation of the environment.

W

arranty

We warrant to the original end user (purchaser) that the router will be free from
any defects in workmanship or materials for a period of two (2) years from the
date of purchase from the dealer. Please keep your purchase receipt in a safe
place as it serves as proof of date of purchase. During the warranty period, and
upon proof of purchase, should the product have indications of failure due to
faulty workmanship and/or materials, we will, at our discretion, repair or replace
the defective products or components, without charge for either parts or labor, to
whatever extent we deem necessary tore-store the product to proper o perating
condition. Any replacement will consist of a new or re-manufactured
functionally equivalent product of equal value, and will be offered solely at our
discretion. This warranty will not apply if the product is modified, misused,
tampered with, damaged by an act of God, or subjected to abnormal working
conditions. The warranty does not cover the bundled or licensed software of
other vendors. Defects which do not significantly affect the usability of the
product will not be covered by the warranty. We reserve the right to revise the
manual and online documentation and to make changes from time to time in th e
contents hereof without obligation to notify any person of such revision or
changes.

Be a Registered
Owne

r

Web registration is preferred. You can register your Vigor router via
http://www.draytek.com.

Firmware & Tools
Updates

Due to the continuous evolution of DrayTek technology, all routers will be
regularly upgraded. Please consult the DrayTek web site for more information on
newest firmware, tools and documents.

http://www.draytek.com

Vigor2830n V2 Quick Start Guide

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European Community Declarations

Manufacturer: DrayTek Corp.
Address: No. 26, Fu Shing Road, HuKou County, HsinChu Industrial Park, Hsin-Chu, Taiwan 303
Product: Vigor2830n V2 Router

DrayTek Corp. declares that Vigor2830n V2 router is in compliance with the following essential
requirements and other relevant provisions of R&TTE Directive 1999/5/EC.

The product conforms to the requirements of Electro-Magnetic Compatibility (EMC) Directive
2004/108/EC by complying with the requirements set forth in EN55022/Class B and EN55024/Class B.

The product conforms to the requirements of Low Voltage (LVD) Directive 2006/95/EC by complying
with the requirements set forth in EN60950-1.

This product is designed for the DSL, 2.4GHz WLAN network throughout the EC region and Switzerland
with restrictions in France. Please see the user manual for the applicable networks on your product.

Regulatory Information

Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant

to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one of the following measures:

 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

 Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device may accept any interference received, including interference that may cause undesired

operation.

The antenna/transmitter should be kept at least 20 cm away from human body.

Please visit http://www.draytek.com for more detailed information.

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Vigor2830n V2 Quick Start Guide

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TTaabbllee ooff CCoonntteennttss

1. Introduction ........................................................................................1

1.1 Panel Explanation........................................................................................... 2

1.2 Package Content............................................................................................ 4

2. Installing Your Router ........................................................................5

2.1 Hardware Installation...................................................................................... 5

2.2 Printer Installation........................................................................................... 6

3. Configuring Web Pages...................................................................15

3.1 Accessing Web Page.................................................................................... 15

3.2 Basic Configuration....................................................................................... 17

3.3 Wireless Configuration.................................................................................. 24

3.3.1 Basic Wireless LAN Concept.......................................................... 24

3.3.2 General Setup................................................................................. 25

3.3.3 Security Settings............................................................................. 26

3.4 Registering Vigor Router .............................................................................. 27

4. Trouble Shooting..............................................................................31

4.1 Checking If the Hardware Status Is OK or Not.............................................. 31

4.2 Checking If the Network Connection Settings on Your Computer Is OK or Not

........................................................................................................................... 32

4.3 Pinging the Router from Your Computer....................................................... 36

4.4 Checking If the ISP Settings are OK or Not.................................................. 37

4.5 Backing to Factory Default Setting If Necessary........................................... 38

4.6 Contacting DrayTek ...................................................................................... 39

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Vigor2830n V2 Quick Start Guide

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11.. IInnttrroodduuccttiioonn

Vigor2830n is an ADSL2+ router. It integrates IP layer QoS, NAT
session/bandwidth management to help users control works well with large
bandwidth.

By adopting hardware-based VPN platform and hardware encryption of
AES/DES/3DES, and hardware key hash of SHA-1/MD5, the router
increases the performance of VPN greatly, and offers several protocols (such
as IPSec/PPTP/L2TP) with up to 32 VPN tunnels.

The object-based design used in SPI (Stateful Packet Inspection) firewall
allows users to set firewall policy with ease. CSM (Content Security
Management) provides users control and management in IM (Instant
Messenger) and P2P (Peer to Peer) more efficiency than before. By the way,
DoS/DDoS prevention and URL/Web content filter strengthen the security
outside and control inside.

In addition, Vigor2830n supports USB interface for connecting USB printer
to share printer or USB storage device for sharing files.

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11..11 PPaanneell EExxppllaannaattiioonn

LED Status Explanation

Blinking The router is powered on and running normally.ACT

(Activity)

Off The router is powered off.
On USB device is connected and ready for use. USB
Blinking The data is transmitting.

CSM On The profile(s) of CSM (Content Security

Management) for IM/P2P, URL/Web Content
Filter application can be enabled from Firewall
>>General Setup. (Such profile must be
established under CSM menu).

On

Wireless access point is ready.

WLAN

Blinking

It will blink slowly while wireless traffic goes
through.

ACT and WLAN LEDs blink quickly and
simultaneously when WPS is working, and will
return to normal condition after two minutes.
(You need to setup WPS within 2 minutes.)

On The router is ready to access Internet through

DSL link.

DSL

Blinking Slowly: The DSL connection is ready.

Quickly: The connection is training.
On The WAN2 connection is ready. WAN2
Blinking It will blink while transmitting data.
On The DoS/DDoS function is active. DoS
Blinking It will blink while detecting an attack.

VPN On The VPN tunnel is active.
QoS

On The QoS function is active.

LED on Connector

On The port is connected.

Off The port is disconnected.

Left LED
(Green)

Blinking The data is transmitting.

GigaLAN
1/2/3/4

Right LED
(Green)

On The port is connected with

1000Mbps.

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Off The port is disconnected with

10/100Mbps when left LED is on.
On The port is connected.
Off The port is disconnected.

Left LED
(Green)

Blinking The data is transmitting.
On The port is connected with

1000Mbps.

WAN2
(Giga)

Right LED
(Green)

Off The port is disconnected with

10/100Mbps when left LED is on.

Interface Description

Wireless LAN
ON/OFF/WPS

Press "Wireless LAN ON/OFF/WPS" button once to
wait for client device making network connection
through WPS.
Press "Wireless LAN ON/OFF/WPS" button twice to
enable (WLAN LED on) or disable (WLAN LED off)
wireless connection.

Factory Reset Restore the default settings. Usage: Turn on the router

(ACT LED is blinking). Press the hole and keep for
more than 5 seconds. When you see the ACT LED
begins to blink rapidly than usual, release the button.
Then the router will restart with the factory default
configuration.

USB Connecter for a USB device (for 3G/4G USB Modem or

printer).
DSL Connecter for accessing the Internet through ADSL2/2+.
WAN2(Giga) Connecter for remote network devices.
GigaLAN

(1-4)

Connecters for local network devices.

PWR

Connecter for a power adapter.
ON/OFF

Power Switch.

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11..22 PPaacckkaaggee CCoonntteenntt

Quick Start Guide

CD



RJ-45 Cable (Ethernet)

 Antenna (n models)



The type of the cable depends on the country that the router will be installed:

Or Or

RJ-11 to RJ-11 Cable

(Annex A)

RJ-11 to RJ-45 Cable

(Annex B)

RJ-45 to RJ-45 Cable

(Annex B)

 The type of the power adapter depends on the country that the router will

be installed:

UK-type Power Adapter

EU-type Power Adapter

USA/Taiwan-type Power Adapter

AU/NZ-type Power Adapter

* The maximum power consumption is 20 Watt.

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22.. IInnssttaalllliinngg YYoouurr RRoouutteerr

This section will guide you to install the router through hardware connection
and configure the router’s settings through web browser.

22..11 HHaarrddwwaarree IInnssttaallllaattiioonn

Before starting to configure the router, you have to connect your devices
correctly.

1. Use one end of the DSL line cable to DSL port on the router to the land

line jack on the wall for accessing Internet.

2. Or, you can connect the WAN1 interface to the Cable/DSL Modem or

media converter for accessing Internet.

3. Connect one end of an Ethernet cable (RJ-45) to one of the LAN ports

of the router and the other end of the cable (RJ-45) into the Ethernet
port on your computer.

4. Connect one end of the power adapter to the router’s power port on the

rear panel, and the other side into a wall outlet.

5. Power on the device by pressing down the power switch on the rear

panel.

6. The system starts to initiate. After completing the system test, the ACT

LED will light up and start blinking.

.

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22..22 PPrriinntteerr IInnssttaallllaattiioonn

You can install a printer onto the router for sharing printing. All the PCs
connected this router can print documents via the router. The example
provided here is made based on Windows 7. For installation on other
Windows systems, please visit www.DrayTek.com.

Before using it, please follow the steps below to configure settings for
connected computers (or wireless clients).

1. Connect the printer with the router through USB/parallel port.

2. Open All Programs>>Getting Started>>Devices and Printers.

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3. Click Add a printer.

4. A dialog will appear. Click Add a local printer and click Next.

5. In this dialog, choose Create a new port. In the field of Type of port,

use the drop down list to select Standard TCP/IP Port. Then, click
Next.

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6. In the following dialog, type 192.168.1.1 (router’s LAN IP) in the field

of Hostname or IP Address and type 192.168.1.1 as the Port name.
Then, click Next.

7. Click Standard and choose Generic Network Card.

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8. Now, your system will ask you to choose right name of the printer that

you installed onto the router. Such step can make correct driver loaded
onto your PC. When you finish the selection, click Next.

9. Type a name for the chosen printer. Click Next.

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10. Choose Do not share this printer and click Next.

11. Then, in the following dialog, click Finish.

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12. The new printer has been added and displayed under Printers and

Faxes. Click the new printer icon and click Printer server properties.

13. Edit the property of the new printer you have added by clicking

Configure Port.

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14. Select "LPR" on Protocol, type p1 (number 1) as Queue Name. Then

click OK. Next please refer to the red rectangle for choosing the correct
protocol and LPR name.

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The printer can be used for printing now. Most of the printers with
different manufacturers are compatible with vigor router.

Note 1: Some printers with the fax/scanning or other additional

functions are not supported. If you do not know whether your printer
is supported or not, please visit www.draytek.com to find out the
printer list. Open Support >FAQ/Application Notes; find out the
link of USB>>Printer Server and click it; then click the What

types of printers are compatible with Vigor router? link.

Note 2: Vigor router supports printing request from computers via

LAN ports but not WAN port.

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This page is left blank.

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33.. CCoonnffiigguurriinngg WWeebb PPaaggeess

To access Internet, please finish basic configuration after completing the
hardware installation.

33..11 AAcccceessssiinngg WWeebb PPaaggee

1. Make sure your PC connects to the router correctly.

Notice: You may either simply set up your computer to get IP
dynamically from the router or set up the IP address of the
computer to be the same subnet as the default IP address of
Vigor router 192.168.1.1. For the detailed information, please
refer to the later section - Trouble Shooting of the guide.

2. Open a web browser on your PC and type http://192.168.1.1. The

following window will be open to ask for username and password.

3. Please type “admin/admin” as the Username/Password and click Login.

Notice: If you fail to access to the web configuration, please go
to “Trouble Shooting” for detecting and solving your problem.

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4. Now, the Main Screen will appear.

Note: The home page will be different slightly in accordance
with the type of the router you have.

5. The web page can be logged out according to the chosen condition. The

default setting is Auto Logout, which means the web configuration
system will logout after five minutes without any operation. Change the
setting for your necessity.

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33..22 BBaassiicc CCoonnffiigguurraattiioonn

The Quick Start Wizard is designed for you to easily set up your router for
Internet access. You can directly access the Quick Start Wizard via Web
User Interface.

1. Click Quick Start Wizard.

2. Enter the login password on the field of New Password and retype it on

the field of Confirm Password. Then click Next to continue.

3. On the next page as shown below, please select the WAN interface that

you use. If DSL interface is used, please choose WAN1; if Ethernet
interface is used, please choose WAN2; if 3G/4G USB modem is used,
please choose WAN3. Then click Next for next step.

WAN1, WAN2 and WAN3 will bring up different configuration page.
Refer to the following for detailed information.

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FFoorr WWAANN11

Choose WAN1 and click Next to display the following page. Please
select the appropriate Internet access type according to the
information from your ISP. For example, you should select PPPoE
mode if the ISP provides you PPPoE interface. Then click Next for
next step.

PPPoE/PPPoA: if you click PPPoE or PPPoA as the protocol, please
manually enter the Username/Password provided by your ISP. Then
click Next.

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1483 Bridged IP /1483 Routed IP: if you choose 1483 Bridged IP /
1483 Routed IP as the protocol, you will get the following page. Please
type in the IP address information originally provided by your ISP. Then
click Next for next step.

Now you can see the following screen. It indicates that the setup is
complete. Different types of connection modes will have different
summary. Click Finish and then restart the router. Afterward, you will
enjoy surfing on the Internet.

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FFoorr WWAANN22

If you choose WAN2, you have to choose physical mode and specify
physical type. Then, click Next.

On the next page as shown below, please select the appropriate Internet
access type according to the information from your ISP. For example,
you should select PPPoE mode if the ISP provides you PPPoE interface.
Then click Next for next step.

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PPPoE: if you click PPPoE as the protocol, please manually enter the
Username/Password provided by your ISP. Then click Next.

PPTP/L2TP: if you click PPTP/L2TP, you will get the following page.
Please type in all the information originally provided by your ISP. Then
click Next for next step.

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Static IP: if you click Static IP, you will get the following page. Please
type in the IP address information originally provided by your ISP. Then
click Next for next step.

DHCP: if you click DHCP, you will get the following page. Simply
click Next to continue.

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Now you can see the following screen. It indicates that the setup is
complete. Different types of connection modes will have different
summary. Click Finish and then restart the router. Afterward, you will
enjoy surfing on the Internet.

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33..33 WWiirreelleessss CCoonnffiigguurraattiioon

n

For operating Vigor2830n well, it is necessary for you to set the wireless
LAN settings for using wireless function. Please read the following section
carefully for configuring the settings for this router.

(The default value of Frequency Domain was set by factory depends on the
reselling region.)

33..33..11 BBaassiicc WWiirreelleessss LLAANN CCoonncceepptt

In an Infrastructure Mode of wireless network, Vigor wireless router plays a
role as an Access Point (AP) connecting to lots of wireless clients or
Stations (STA). All the STAs (clients) will share the same Internet
connection with other wired hosts via Vigor wireless router.

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33..33..22 GGeenneerraall SSeettuupp

1. On the Wireless LAN group, select General Setup. The following page

will be shown.

2. Check Enable Wireless LAN to enable the wireless function.

3. At present, the router can connect to IEEE802.11b, IEEE802.11g and

IEEE802.11n stations simultaneously. Simply choose Mixed
(11b+11g+11n) mode.

4. Type in the name of the SSID. The default name for SSID is DrayTek.

We suggest you change it to a particular name for your necessity.

5. Click OK to save settings.

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33..33..33 SSeeccuurriittyy SSeettttiinnggss

For the wireless client who wants to access into Internet through such router,
please input the default PSK value for connection.

1. On the Wireless LAN group, select Security to open the following

page.

2. The default security mode is Mixed (WPA+WPA2)/PSK.

Default Pre-Shared Key (PSK) with 13 ASCII characters is
provided and stated on the label pasted on the bottom of the router.

3. Click OK to save settings.
Note that for the communication, all wireless devices must support the same

encryption bit length and share the same key. If WEP mode is selected, only
one of four preset keys can be selected at one time.

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33..44 RReeggiisstteerriinngg VViiggoorr RRoouutteerr

You have finished the configuration of Quick Start Wizard and you can surf
the Internet at any time. Now it is the time to register your Vigor router to
MyVigor website for getting more service. Please follow the steps below to
finish the router registration.

1. Please login the web configuration interface of Vigor router by typing

“admin/admin” as User Name / Password.

2. Click Support Area>>Production Registration from the home page.

3. A Login page will be shown on the screen. Please type the account and

password that you created previously. And click Login.

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Notice: If you haven’t an accessing account, please refer to
section 4.13 Creating an Account for MyVigor on User’s
Guide to create your own one.

Please read the articles on

the Agreement regarding user rights carefully while
creating a user account.

4. The following page will be displayed after you logging in MyVigor.

From this page, please click Add or Product Registration.

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5. When the following page appears, please type in Nickname (for the

router) and choose the right registration date from the popup calendar (it
appears when you click on the box of Registration Date). After adding
the basic information for the router, please click Submit.

6. When the following page appears, your router information has been

added to the database.

7. Now, you have finished the product registration.

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8. After clicking OK, you will see the following page. Your router has

been registered to myvigor website successfully.

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44.. TTrroouubbllee SShhoooottiinngg

This section will guide you to solve abnormal situations if you cannot access
into the Internet after installing the router and finishing the web
configuration. Please follow sections below to check your basic installation
status stage by stage.

 Checking if the hardware status is OK or not.
 Checking if the network connection se ttings on your computer are OK or

not.

 Pinging the router from your computer.
 Checking if the ISP settings are OK or not.
 Backing to factory default setting if necessary.

If all above stages are done and the router still cannot run normally, it is the
time for you to contact your dealer for advanced help.

44..11 CChheecckkiinngg IIff tthhee HHaarrddwwaarree SSttaattuuss IIss OOKK oorr NNoott

Follow the steps below to verify the hardware status.

1. Check the power line and LAN cable connections. Refer to “2.1

Hardware Installation” for details.

2. Turn on the router. Make sure the ACT LED blink once per second and

the correspondent LAN LED is bright.

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3. If not, it means that there is something wrong with the hardware status.

Simply back to “2.1 Hardware Installation” to execute the hardware
installation again. And then, try again.

44..22 CChheecckkiinngg IIff tthhee NNeettwwoorrkk CCoonnnneeccttiioonn SSeettttiinnggss oonn
YYoouurr CCoommppuutteerr IIss OOKK oorr NNoott

Sometimes the link failure occurs due to the wrong network connection
settings. After trying the above section, if the link is stilled failed, please do
the steps listed below to make sure the network connection settings is OK.

FFoorr WWiinnddoowwss



The example is based on

Windows 7 (Professional Edition). As

to the examples for other operation systems, please refer to the
similar steps or find support notes in www.draytek.com.

1. Open All Programs>>Getting Started>>Control Panel. Click

Network and Sharing Center.

2. In the following window, click Change adapter settings.

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3. Icons of network connection will be shown on the window. Right-click

on Local Area Connection and click on Properties.

4. Select Internet Protocol Version 4 (TCP/IP) and then click

Properties.

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5. Select Obtain an IP address automatically and Obtain DNS server

address automatically. Finally, click OK.

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FFoorr MMaacc OOSS

1. Double click on the current used Mac OS on the desktop.

2. Open the Application folder and get into Network.

3. On the Network screen, select Using DHCP from the drop down list of

Configure IPv4.

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44..33 PPiinnggiinngg tthhee RRoouutteerr ffrroomm YYoouurr CCoommppuutteerr

The default gateway IP address of the router is 192.168.1.1. For some reason,
you might need to use “ping” command to check the link status of the router.

The most important thing is that the computer will receive a reply from

192.168.1.1. If not, please check the IP address of your computer. We

suggest you setting the network connection as get IP automatically. (Please
refer to the section 4.2)

Please follow the steps below to ping the router correctly.

FFoorr WWiinnddoowwss

1. Open the Command Prompt window (from Start menu> Run).

2. Type command (for Windows 95/98/ME) or cmd (for Windows NT/

2000/XP/Vista/7). The DOS command dialog will appear.

3. Type ping 192.168.1.1 and press [Enter]. If the link is OK, the line of

“Reply from 192.168.1.1:bytes=32 time<1ms TTL=255” will appear.

4. If the line does not appear, please check the IP address setting of your

computer.

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FFoorr MMaacc OOSS ((TTeerrmmiinnaall))

1. Double click on the current used Mac OS on the desktop.

2. Open the Application folder and get into Utilities.

3. Double click Terminal. The Terminal window will appear.

4. Type ping 192.168.1.1 and press [Enter]. If the link is OK, the line of

“64 bytes from 192.168.1.1: icmp_seq=0 ttl=255 time=xxxx ms” will
appear.

44..44 CChheecckkiinngg IIff tthhee IISSPP SSeettttiinnggss aarree OOKK oorr NNoot

t

Open WAN >> Internet Access page and then check whether the ISP
settings are set correctly. Click Details Page of WAN1/WAN2/WAN3 to
review the settings that you configured previously.

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44..55 BBaacckkiinngg ttoo FFaaccttoorryy DDeeffaauulltt SSeettttiinngg IIff NNeecceessssaarryy

Sometimes, a wrong connection can be improved by returning to the default
settings. Try to reset the router by software or hardware only.

Warning: After pressing factory default setting, you will loose
all settings you did before. Make sure you have recorded all
useful settings before you pressing. The password of factory
default is null.

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Go to System Maintenance and choose Reboot System on the web page.
The following screen will appear. Choose Using factory default
configuration and click Reboot Now. After few seconds, the router will
return all the settings to the factory settings.

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While the router is running (ACT LED blinking), press the RST button and
hold for more than 5 seconds. When you see the ACT LED blinks rapidly,
please release the button. Then, the router will restart with the default
configuration.

Vigor2830n V2 Quick Start Guide

39

After restore the factory default setting, you can configure the settings for
the router again to fit your personal request.

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If the router still cannot work correctly after trying many efforts, please
contact your dealer for further help right away. For any questions, please feel
free to send e-mail to [e-mail].