Drager Vitalert 3000 Service manual

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North American
Vitalert3000ServiceManualTableofContents
Dräger
Summary of what's new in Revision L
DESCRIPTION PAGE
SECTION1:
Introduction........................................................1-1
SECTION2:
Diagnostics.........................................................2-1
2.2 PMSSchedule............................................2-3
SECTION3:
Troubleshooting......................................................3-1
3.2 TroubleshootingGuides.....................................3-2
SECTION4:
ReplacementProcedures...............................................4-1
4.1 VITALERT3000Cover.....................................4-2
4.3 PowerSupply.............................................4-7
4.4 FrontBezelAssembly......................................4-9
4.5 SpO
Assembly...........................................4-11
2
4.6 NIBPModule............................................4-13
4.7 GasAnalyzerAssembly....................................4-15
4.8 SamplePump............................................4-17
4.9 Firmware...............................................4-19
SECTION5:
AdjustmentandCalibrationProcedures...................................5-1
5.1 SpO
MonitorCalibrationCheck..............................5-2
2
5.3 GasSampleLineFlowCalibration.............................5-6
5.4 GasAnalyzerSpanCalibration...............................5-8
5.5 TiltBezelFrictionAdjustment...............................5-11
SECTION6:
PMSProcedure......................................................6-1
6.1 SafetyandElectricalTesting.................................6-2
6.2 ServiceScreen............................................6-3
6.3 SpO
/Pulse...............................................6-4
2
6.5 CO
/SampleLine..........................................6-6
2
Rev.H
i
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CONTENTS (continued) VA3000
DESCRIPTION PAGE
6.7 System Configuration ............................................ 6-8
6.8 Reset/PMS Criteria ............................................. 6-9
6.9 Accessory Attachments ...................................... 6-9
6.10 Visual Inspection .......................................... 6-9
6.11 Operator Manual .......................................... 6-9
SECTION 7: Spare and Replacement Parts
ASSEMBLY/PART PAGE
Cabinet Assembly (Cover), Water Trap & Air Filter ...................... 7-2, 7-3
Front Bezel and Related Items ...................................... 7-4, 7-5
NIBP Pump, Bracket, Interface Panel ................................. 7-6, 7-7
Assembly (incl. Bracket and Modules), Interface Panel ................ 7-8, 7-9
SpO
2
Processor Assembly, Speakers, Mains Filter, Circuit Breaker ..............7-10, 7-11
Gas Analyzer Assembly and Sample Pump ............................7-12, 7-13
Power Supply, Input and Output Wire Harnesses,
Touch-up paint: Euro white, Euro blue ..........................7-14, 7-15
ii
Rev. L
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VITALERT 3000 SERIES MONITORING SYSTEM
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MAIN KEY
PANEL
WATER TRAP
AIR FILTER
SAMPLE LINE
NIBP INTERFACE PANEL
PULSE OXIMETE R
INTERFACE PANEL
MONITOR
ALARM
LIMITS
MONITOR
SETUP
SYSTEM CONFIG
DATA
ALARMS
STBY
NIBP CONTROL
KEYS
CONTROL
NIBP
START
LOG
NIBP
DATA
STOP
NIBP
AUTOSET
STAT
KEYS
SELECTION
DIAL
LOG
ON
STBY
SV30123
1-0 Rev. C
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VA3000 INTRODUCTION

1.0 Recommendations

Because of the sophisticated nature of Draeger Medical, Inc. monitoring equipment and its critical importance in the operating room setting, it is highly recommended that only appropriately trained and experienced professionals be permitted to service and maintain this equipment. Please contact DrägerService at (800) 543-5047 for service of this equipment.
Draeger Medical, Inc. also recommends that its monitoring equipment be serviced at three-month intervals. Periodic Manufacturer’s Service Agreements are available for equipment manufactured by Draeger Medical, Inc.. For further information concerning these agreements, please contact us at (800) 543-5047.
Draeger Medical, Inc. products/material in need of factory repair shall be sent to:
DrägerService 3124 Commerce Drive Telford, PA 18969 (Include RMA Number)
HOW TO USE THIS MANUAL
The manual is divided into several sections. The DIAGNOSTICS section describes self-test and service diagnostics for checking the system functions. An understanding of the on-board service capabilities is necessary before any attempt is made to troubleshoot the unit. The TROUBLESHOOTING section provides troubleshooting guides to assist the TSR in locating the source of a problem. The REPLACEMENT PROCEDURES section contains instructions for removal and replacement of the assemblies that are considered field-replaceable. The ADJUSTMENT AND CALIBRATION PROCEDURES section contains the field procedures needed to restore original system specifications. The Periodic Manufacturer’s Service (PMS) PROCEDURE section outlines the steps required to verify the electrical, mechanical and pneumatic safety of the unit and also identifies components requiring periodic replacement.
GENERAL TROUBLESHOOTING GUIDELINES
Troubleshooting the VITALERT 3000 should always begin by communicating with those who observed or experienced the problem with the unit. This may eliminate unnecessary troubleshooting steps. Once a general problem is identified, refer to the troubleshooting flow charts in Section 3 of this manual to determine proper corrective action.
After a component is replaced, verify that the unit is operating properly by running the appropriate diagnostic procedure. The PMS PROCEDURE in Section 6 must also be performed after any component has been replaced, removed, calibrated or adjusted.
The general arrangement of a VITALERT 3200 Monitor is shown on the opposite page.
WARNINGS are used in this manual before procedures which if not performed correctly could
result in personal injury.
CAUTIONS are used in this manual to alert service personnel to the possibility of damage to the
equipment if a procedure is not performed correctly.
EQUIPMENT CLASS: IEC 601 Class 1, Type BF, continuous
Rev. H
1-1
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INTRODUCTION (continued) VA3000
Copyright
Copyright © 1999 by Draeger Medical, Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, or stored in a retrieval system in any form or by any means, electronic or mechanical, including photocopying and recording, without the written permission of Draeger Medical, Inc.
Trademark Notices
CliniDAS, Datagrip, NAD Information Systems, NAD Logo, Narkomed, O.R. Data Manager, O.R. Link, ORM, PC Prep/View, Quality Service For Life, Vigilance Audit, Vitalert, and Vitalink are registered trademarks of Draeger Medical, Inc. Trademark application has been made for NMGS and registration is pending. All other products or name brands are trademarks of their respective owners.
Disclaimer
The content of this manual is furnished for informational use only and is subject to change without notice. Draeger Medical, Inc. assumes no responsibility or liability for any errors or inaccuracies that may appear in this manual.
1-2
Rev. H
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VA3000 DIAGNOSTICS

2.0 DIAGNOSTICS

The VITALERT 3000 Series contains a diagnostic system that monitors certain system functions and records their operational status. A series of tests is performed when the instrument is powered up and the results are displayed on the diagnostics screen shown in Figure 2-1. If any of these tests fail, consult Section 3 for proper corrective action.
The operational status of the VITALERT 3000 Series is shown at the end of the power-up self-diagnostics and will be one of the following:
FUNCTIONAL: All self-diagnostic tests pass, and the instrument begins normal
monitoring operation.
CONDITIONALLY A non-critical fault has been detected, and the MONITOR key FUNCTIONAL must be pressed to continue operation. The instrument may
continue to be used in this situation, but steps shall be taken to eliminate the problem.
NON-FUNCTIONAL: The self-diagnostic tests reveal a problem in the instrument. A
summary of the diagnostic results is posted and normal operation is inhibited. The instrument cannot be operated until the problem is corrected.
Further diagnostic functions are available through service screens that can be accessed as described on the following pages. If no display is present upon system power-up, refer to Section 3 of this manual for troubleshooting assistance.
DIAGNOSTIC TESTS
FIRMWARE
VIDEO
MEMORY TIMER
AUDIO - PRI MARY
BACK UP
SpO2 SERIAL I/O CLOCK NVRAM
PASS PASS PASS PASS PASS
PASS
PASS PASS
PASS
PASS
VITALERT 3000 COPYRIGHT 1993, NAD INC. VERSION 1.03
Rev. H
FUNCTIONAL
SV30101
Figure 2-1: POWER-UP DIAGNOSTICS SCREEN
2-1
SYSTEM CONFIG
MONITOR
3
MAIN
PMS
SCHEDULE
MONITORS
KEYS
SERVICE
RESET
HOURS
ROTATE DIAL TO MOVE CURSOR PRESS TO ACTIVATE FEATURE
3 3 3
SV30104
MACHINE SERIAL NUMBER LAST SERVICE DATE HOURS RUN SINCE LAST SERVICE TOTAL HOURS RUN
VA3:14900 07-14-93 97 3383
OXIM SW VERSION: GAI SW VERSION: GAS BENCH SW VERSION:
V 1.0.7 V 1.2.3 V 1.0.1
SERVICE PERSON IDENTIFICATION
SERVICE TYPE
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DIAGNOSTICS (continued) VA3000

2.1 Main Service Screen

The VITALERT 3000 Series monitors include a maintenance mode that allows the setting of gas sample flow rates, gas analyzer calibration, diagnostic testing of the NIBP and SpO
monitors. A Preventive Maintenance Schedule (PMS)
2
screen is also provided for setting the next PMS due date. These maintenance functions are represented by a series of screens described on following pages, that can be accessed from the Main Service Screen shown in Figure 2-2. In addition to these functions, a series of Secondary Service screens allows viewing of the machine’s service log and making service entries.
The Main Service Screen displays the serial number, the date that the instrument was last serviced, the hours since last service, total hours on the instrument and the version number for each software set in the instrument.
To access the Main Service Screen, simultaneously press and hold the
MONITOR
and keys. While holding the keys, press the rotary dial.
With the rotary dial, set the cursor to the Service Person Identification box and press the dial. Scroll to the first character of your Service I.D., then enter the selection by pressing the dial. Enter the three remaining I.D. characters in the same manner.
Use the rotary dial to select the service screens described in the following paragraphs. Selecting RESET and pressing the dial will set the last service date to the current date, and the hours run since last service to zero. Pressing the key on the front panel will return the instrument to normal operation.
Figure 2-2: MAIN SERVICE SCREEN
2-2
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VA3000 DIAGNOSTICS (continued)

2.2 PMS Schedule

To enter the PMS Screen from the Main Service Screen:
- Use the rotary dial to position the cursor at PMS SCHEDULE, and press the dial. The cursor will then move to the Month function as shown in Figure 2-3.
- Press the dial to highlight the function.
- Rotate the dial to select the desired month for the next PMS reminder, and press the dial to save the setting.
The recommended PMS interval for the Vitalert 3000 Series monitors is three months. If the current date exceeds that which has been selected and entered, a Preventive Maintenance Due message will appear on the power-up diagnostics screen.
Following the PMS month selection:
- Use the rotary dial to set the cursor on MONITORS to proceed with other maintenance screens . (Selecting MAIN will return you to the Main Service Screen.)
- Press the dial to enter the selected screen.
SELECT MONTH OF NEXT SCHEDULED PMS
MAR
1993
MAIN
PMS
SCHEDULE
MONITORS
KEYS
Rev. H
ROTATE DIAL TO MOVE CURSOR PRESS TO ACTIVATE FEATURE
SV30041
Figure 2-3: PMS SCHEDULE SCREEN
2-3
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DIAGNOSTICS (continued) VA3000

2.3 Monitors

When the cursor is set to MONITORS and the dial is pressed, a second column of selections is displayed. These are used to select specific monitors as described in the following paragraphs.

2.3.1 SpO2Service Screen

While still in the Main Service Screen, note the "OXIM SW VERSION" number. It should be of the form "V x.x.x" or "Vx.x.x.x". The former indicates that a Nellcor MP-202 is installed. The latter indicates a MP-
203.
Set the cursor to SPO2 and press the dial. A typical SpO
service screen
2
is shown in Figure 2-4.
This screen displays the current values for SpO
and Pulse to verify
2
that the pulse oximeter is operational. A calibration check can be made by disconnecting the SpO
sensor prior to power up, and connecting a
2
Nellcor® model PT-2500 Pocket Tester. The screen should then display an SpO
value of 81 ± 1, and a Pulse value of 61 ± 1 for a MP-202, 40
2
± 1 for a MP-203. Connection details are illustrated in Section 5.
To enter another service screen, set the cursor to the desired selection, and press the dial. (Selecting MAIN and pressing the dial will return you to the Main Service Screen.)
SPO2 VALUE: 81
PULSE VALUE: 61
SPO2
MAIN
SV30042
Figure 2-4: SpO2SERVICE SCREEN
2-4
NIBP
SAMPLE
LINE
GAS
ANALYZER
ROTATE DIAL TO MOVE CURSOR PRESS TO ACTIVATE FEATURE
PMS
SCHEDULE
MONITORS
KEYS
Rev. A
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VA3000 DIAGNOSTICS (continued)

2.3.2 NIBP Service Screen

Set the cursor to NIBP and press the dial. A typical NIBP service screen is shown in Figure 2-5.
This screen indicates the cuff inflation pressure and also provides a timing period after inflation for leak testing. On-screen instructions provide a method of checking pressure calibration with an external gauge. Connection details are illustrated in Section 5.
- Connect a BP cuff to the patient interface panel on the left side of the
instrument, and wrap the cuff around a cylindrical object.
- Use the rotary dial to position the cursor at TEST, and press the dial
to begin cuff inflation.
- Wait one minute, then compare the test gauge reading with the
displayed CUFF PRESSURE VALUE. The readings should agree within±5mmHg.
The Cuff Pressure Value will be displayed until the cuff deflates (approximately four minutes after the start of inflation). The STATUS line will then display the result of the test.
NOTE: With software version 1.05 the sensitivity of the automatic test may be too high. If a "FAIL" message appears, perform the leak test described in Section 5 before making repairs.
To enter another service screen, set the cursor to the desired selection, and press the dial. (Selecting MAIN and pressing the dial will return you to the Main Service Screen.)
CUFF PRESSURE VALUE: 300
NIBP CUFF PRESSURE CHECK PROCEDURE:
-PLACE T FITTING INLINE WITH THE BP CUFF
-CONNECT A CALIBRATED PRESSURE GAUGE TO T
-SELECT 'TEST' KEY AND PRESS THE ROTARY DIAL TO INFLATE CUFF
-VERIFY THAT THE CUFF INFLATES TO 300 MM HG
-WAIT FOR STATUS MESSAGE TO APPEAR BELOW
STATUS: PASS
SPO2
NIBP
SAMPLE
LINE
GAS
ANALYZER
MAIN
PMS
SCHEDULE
MONITORS
KEYS
Rev. A
TEST
SV30043
Figure 2-5: NIBP SERVICE SCREEN
2-5
ROTATE DIAL TO MOVE CURSOR PRESS TO ACTIVATE FEATURE
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DIAGNOSTICS (continued) VA3000

2.3.3 Sample Line Flow Service Screen

Set the cursor to SAMPLE LINE and press the dial. A typical Sample Line service screen is shown in Figure 2-6.
This screen allows gas sample flow rates (100 ml/min. and 200 ml/min.) to be set using an external flow meter connected to the exhaust port on the rear panel of the instrument.
A calibration procedure for the Low Flow and High Flow is displayed on-screen. A more complete calibration procedure for the low and high flow rates is given in Section 5 along with a calibration verification and line block alarm test.
To enter another service screen, set the cursor to the desired selection, and press the dial. (Selecting MAIN and pressing the dial will return you to the Main Service Screen.)
ALLOW UNIT TO WARM UP FOR 10 MINUTES
LOW FLOW CALIBRATION PROCEDURE
-PLACE A FLOW METER AT THE EXHAUST PORT
-SELECT 'ADJUST FLOW' KEY AND PRESS DIAL
-ADJUST FLOW WITH DIAL UNTIL FLOW METER
INDICATES DESIRED FLOW THEN PRESS DIAL
-BLOCK SAMPLE LINE THEN SELECT 'STORE LOW'
KEY. PRESS THE ROTARY DIAL TO CALIBRATE
HIGH FLOW CALIBRATION PROCEDURE
-PLACE A FLOWMETER AT THE EXHAUST PORT
-SELECT 'ADJUST FLOW' KEY AND PRESS DIAL
-ADJUST FLOW WITH DIAL UNTIL FLOW METER
INDICATES DESIRED FLOW THEN PRESS DIAL
-BLOCK SAMPLE LINE THEN SELECT 'STORE HIGH'
KEY. PRESS THE ROTARY DIAL TO CALIBRATE
ADJUST
FLOW
SV30044
STORE
LOW
STORE
HIGH
SPO2
NIBP
SAMPLE
LINE
GAS
ANALYZER
ROTATE DIAL TO MOVE CURSOR PRESS TO ACTIVATE FEATURE
Figure 2-6: SAMPLE LINE FLOW SERVICE SCREEN
2-6
MAIN
PMS
SCHEDULE
MONITORS
KEYS
MAIN
PMS
SCHEDULE
MONITORS
KEYS
ROTATE DIAL TO MOVE CURSOR PRESS TO START CALIBRATION
SV30102
SPAN
SPO2
NIBP
SAMPLE
LINE
GAS
ANALYZER
-IN MONITOR SETUP SET FLOW TO MAXIMUM
-MEASURE THE FLOW RATE AT EXHAUST
-WAIT FOR MODE = 'READY'
-ATTACH GAS SAMPLE LINE TO CAL GAS BOTTLE
-SET FLOW ON BOTTLE EQUAL TO EXHAUST FLOW
-SELECT THE 'SPAN' KEY AND PRESS THE ROTARY DIAL
-MESSAGES APPEAR AS PROCEDURE IS PERFORMED BY THE MONITOR
CURRENT CO2: 0.0 CURRENT N2O: 0 CURRENT AGENT:
SPAN CALIBRATION PROCEDURE
MODE: READY STATUS: IDLE
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VA3000 DIAGNOSTICS (continued)

2.3.4 Gas Analyzer Service Screen

Set the cursor to GAS ANALYZER and press the dial. A typical Gas Analyzer service screen is shown in Figure 2-7.
This screen displays current values for CO
O and anesthetic agent,
2,N2
along with a procedure for performing a span calibration of the gas analyzer using a certified gas sample of known accuracy.
Before performing a span calibration, an accuracy test should be performed to determine whether a span calibration is needed.
Refer to Section 5 for the complete calibration procedure, including an accuracy test, equipment required and test connections.
To enter another service screen, set the cursor to the desired selection, and press the dial. (Selecting MAIN and pressing the dial will return you to the Main Service Screen.)
Figure 2-7: GAS ANALYZER SERVICE SCREEN
Rev. A
2-7
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DIAGNOSTICS (continued) VA3000

2.4 Keys

At the time of this writing, the software has not yet been implemented for producing the test pattern to verify operation of the front panel keys.
Figure 2-8: KEY TEST SCREEN
2-8
MAIN
PMS
SCHEDULE
MONITORS
KEYS
SERVICE
RESET
HOURS
ROTATE DIAL TO MOVE CURSOR PRESS TO ACTIVATE FEATURE
SV30103
MACHINE SERIAL NUMBER LAST SERVICE DATE HOURS RUN SINCE LAST SERVICE TOTAL HOURS RUN
VA3:00004 07-14-93 97 3383
OXIM SW VERSION: GAI SW VERSION: GAS BENCH SW VERSION:
V 1.0.7 V 1.2.3 V 1.0.1
SERVICE PERSON IDENTIFICATION
SERVICE TYPE
2
33 3 3
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VA3000 DIAGNOSTICS (continued)

2.5 Secondary Service Screens

The secondary service screens are described on the following pages. These screens allow viewing and making entries into the service log, and include a setup screen to turn monitoring functions on or off.
To enter the Secondary Service screens from the Main Service Screen:
- A Service Person Identification must be entered as described under Paragraph 2.1.
- Using the rotary dial, set the cursor to MAIN, and press the dial to illuminate the box.
- Slowly turn the dial clockwise until a numeral
2appears at the bottom
of the screen as shown in Figure 2-9.
- Slowly turn the dial counter-clockwise until the numeral
- Slowly turn the dial clockwise until the numeral
6 appears.
5 appears.
- Press the dial to bring up the Service Log Screen (described on the next page).
Figure 2-9: MAIN SERVICE SCREEN -
SECONDARY SERVICE SCREEN ENTRY
2-9
MAIN
SERVICE
LOG
CODES
SETUP
SCROLL
ROTATE DIAL TO MOVE CURSOR PRESS TO ACTIVATE FEATURE
SV30105
DATE TIME PARAMETER CODE EVENT 06-07-93
06-07-93 06-07-93 06-11-93 06-14-93 06-14-93
11:47 11:50 11:50 15:26 06:57 06:57
1234 00000000 00000820 00000021 00000021 1234
S002 PMS NIBP MONITOR ERROR "ENTERING FULL ACCURACY" "GASBENCH STATUS REPORT" "GASBENCH STATUS REPORT" S004 SECONDARY SRVC SCREEN ENTRY
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DIAGNOSTICS (continued) VA3000

2.5.1 Service Log Screen

Set the cursor to SERVICE LOG and press the dial to enter the Service Log Screen.
The Service Log Screen presents a chronological listing of operational and service events as shown in Figure 2-10. When this screen appears, the most recent entries are displayed.
To scroll through the complete list, set the cursor to SCROLL and press the dial. Turning the dial clockwise or counter-clockwise will allow you to scroll backward or forward through the list.
To add a service entry to the log, refer to the Codes screen described on the next page.
To enter another secondary service screen, set the cursor to the desired selection, and press the dial. (Selecting MAIN and pressing the dial will return you to the Main Service Screen.)
Figure 2-10: SERVICE LOG SCREEN
2-10
MAIN
SERVICE
LOG
CODES
SETUP
ENTER INTO LOG? YES NO
ROTATE DIAL TO MOVE CURSOR PRESS TO ACTIVATE FEATURE
SV30106
EVENTCODE
R001 R002 R003 R004 R005 R006 R007 R008 R009 R010 R011 R012 R013 R014 R015 R016
PRESSED MASTER RESET REPLACE CORD SET REPLACE BREAKER REPLACE POWER SUPPLY REPAIR POWER SUPPLY REPLACE MAIN CPU REPAIR MAIN CPU UPDATE MAIN SW REPLACE BEZEL ASM REPLACE KEYBOARD REPAIR KEYBOARD REPLACE DISPLAY PANEL REPLACE SPO2/ISO ASM REPLACE SPO2 PCB REPLACE ISO PCB REPLACE GAS SUB ASM
EVENTCODE
R017 R018 R019 R020 R021 R022 R023 R024 R025 R026 R027
REPLACE ANALYZER REPAIR ANALYZER REPLACE GAI PCB REPAIR GAI PCB REPLACE FAN REPLACE SOLENOID REPLACE HOSE(S) REPLACE NIBP ASM REPLACE CABLE(S) REPLACE COVER REPLACE BEZEL
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VA3000 DIAGNOSTICS (continued)

2.5.2 Codes Screen

Set the cursor to CODES and press the dial to enter the Codes screen.
The Codes Screen presents a list of service codes and related events that can be selected and entered into the service log. See Figure 2-11.
To place an entry into the service log:
- Turn the dial to scroll through the list, and set the cursor in
front of the selected entry.
- Press the dial.
- Position the cursor at YES or NO, as desired, and press the dial.
If YES is chosen, the selected entry will be placed in the service log. If NO is chosen, the selected entry will be cancelled and another selection can be made.
To enter another secondary service screen, set the cursor to the desired selection, and press the dial. (Selecting MAIN and pressing the dial will return you to the Main Service Screen.)
Figure 2-11: CODES SCREEN
2-11
MAIN
SERVICE
LOG
CODES
KEYS
FACTORY
RESET
ROTATE DIAL TO MOVE CURSOR PRESS TO ACTIVATE FEATURE
SV30107
MACHINE SERIAL NUMBER: VA3
WARNING:
THE FACTORY RESET IS TO BE DONE ONLY BY NORTH AMERICAN DRAGER. ALL SETTINGS AND CALIBRATIONS MUST BE REDONE FOLLOWING A FACTORY RESET. IMPORTANT SERVICE DATA WILL BE LOST.
MONITORING FUNCTIONS
NIBP SPO2 SEVO DES
ON ON ON ON
914 0
0
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DIAGNOSTICS (continued) VA3000

2.5.3 Setup Screen

Set the cursor to SETUP and press the dial to enter the Setup screen.
The Setup screen, shown in Figure 2-12, provides the following functions:
- Allows entry of the machine serial number (for display on the
Main Service Screen). This needs to be done when a processor board is replaced, and may also need to be done when software is updated.
- Allows monitoring functions to be turned OFF or ON.
- Allows Factory Reset to delete the calibration settings and clear
the service log.
WARNING: The factory reset is to be done only by Drägerservice. All
settings and calibrations must be redone following a factory reset. Important service data will be lost.
To enter another secondary service screen, set the cursor to the desired selection, and press the dial. (Selecting MAIN and pressing the dial will return you to the Main Service Screen.)
Figure 2-12: SETUP SCREEN
2-12
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VA3000 TROUBLESHOOTING GUIDE

3.0 TROUBLESHOOTING

This section contains information to assist the Technical Service Representative (TSR) in locating electrical faults affecting the VITALERT 3000 Series monitors. Since most troubleshooting efforts begin with verifying power supply voltages, the following paragraph outlines the voltage distribution scheme within the instrument along with cable connector identification.

3.1 Power Supply and Voltage Distribution

Figure 3-1 shows a block diagram of the voltage distribution within the VITALERT 3000 from the power supply. J7 on the Gas Analyzer Interface PCB (see Figure 3-2) provides the safest, most convenient point to measure power supply voltages. The voltages are given in Table 3-1 along with their allowable tolerances. Refer to Section 4 of this manual for appropriate removal and replacement procedures.
J7
J12
J3
MAINS
SPO2
ASM
NIBP
DISPLAY
FILTER
GAS
ANALYZER
J1
J5
J4
J14
CB1
J1
PROCESSOR
POWER SUPPLY
Figure 3-1: VITALERT 3000 VOLTAGE DISTRIBUTION
Rev. G

3.2 Troubleshooting Guides

Table 3-2 lists common failure modes and symptoms (excluding simultaneous multiple faults) for the Vitalert 3000 Series monitors. Each failure mode or symptom is keyed to a troubleshooting guide flow chart on the following pages to assist the TSR in locating a problem.These flow charts assume that the instrument is plugged into an AC outlet with the correct voltage. If a problem occurs that cannot be corrected by following these guides, call DrägerService for support.
3-1
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TROUBLESHOOTING GUIDE (continued) VA3000
TABLE 3-1: POWER SUPPLY VOLTAGES AND TOLERANCES
GAS IF PCB, PWR SUPP
VOLTAGE ACCEPTABLE RANGE
WIRE HARNESS
J7-5 (Pur) + 5 VDC 4.85 to 5.15 VDC J7-3 (Yel) +12VDC 11.76 to 12.24 VDC
J7-1 (Yel/Wht) -12VDC -11.76 to -12.24 VDC
J7-4 (Blk) Common
TOP VIEW OF VITALERT 3000
WITH COVER REMOVED
J4
J8
J14
J1
J6
J2
U3
J3
J12
J5
J11
J16
J18
J15
J10
J13
J7
J9
POWER
SUPPLY
GAS ANALYZER INTERFACE BOARD
TEST POINTS
FOR POWER
SUPPLY VOLTAGE
SV30130
Figure 3-2: POWER SUPPLY TEST POINTS
3-2
54321
(YEL/ WH) - 12 VDC
(YEL) + 12 VDC
(BLK) COMMON
(PUR) + 5 VDC
Rev. G
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VA3000 TROUBLESHOOTING GUIDE (continued)
TABLE 3-2: VITALERT 3000 TROUBLESHOOTING GUIDES
FAILURE MODE / SYMPTOM CORRECTIVE ACTION
Display blank upon system power-up Guide 1 Firmware Test fails upon system power-up Guide 2 Video Test fails upon system power-up Guide 3 Memory Test fails upon system power-up Guide 4 Timer Test fails upon system power up Guide 5 Audio Test - Primary fails upon system power-up Guide 6 Audio Test - Backup fails upon system power-up Guide 7 Audio Test - SpO2fails upon power-up Guide 8 Serial I/O Test fails upon system power-up Guide 9 Clock Test fails upon system power-up Guide 10 NVRAM Test fails upon system power-up Guide 11 "SERVICE GAS MON" Advisory error Guide 12 "SERVICE NIBP MON" Advisory error Guide 13 "SERVICE SPO2 MON" Advisory error Guide 14 Vitalink failure Guide 15 Low or No Flow at CO2exhaust port Guide 16 Line Block message displayed Guide 17 Instrument will not power-up Guide 18 Front Keys and/or Rotary Dial not functional Guide 19 NIBP readings inacurate Guide 20 Instrument is performing intermittent resets Guide 21 Analyzer fails Span Cal Guide 22
3-3
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TROUBLESHOOTING GUIDE (continued) VA3000
GUIDE 1: Display blank upon system power-up
START
ENABLE
CIRCUIT
BREAKER
PLUG VA3000
INTO A LIVE
AC RECEPTACLE
CONNECT
CABLES
SECURELY
IS
DISPLAY
BLANK?
DISPLAY
N
CIRCUIT BREAKER
ENABLED?
N
PLUGGED INTO LIVE
AC RECEPTACLE?
REMOVE COVER AS OUTLINED IN PROCEDURE 4.1
N
ALL INTERNAL CABLES
CONNECTED?
Y
CHECK POWER
SUPPLY VOLTAGES
AS OUTLINED IN
SECTION 3.1
IS
BLANK?
Y
IS
Y
IS
VA3000
Y
ARE
Y
N
REINSTALL ORIGINAL
MONITOR BEZEL
------------------------------­REPLACE
PROCESSOR ASSEMBLY
AS OUTLINED IN PROCEDURE 4.2
Y
IS DISPLAY BLANK?
REPLACE MONITOR BEZEL AS OUTLINED IN PROCEDURE 4.4
REINSTALL ORIGINAL
POWER SUPPLY
ASSEMBLY
N
Y
IS
DISPLAY
BLANK?
REINSTALL ORIGINAL
PROCESSOR ASSEMBLY
AND COVER
CONTACT NAD
SERVICE DEPT.
REINSTALL COVER
AS OUTLINED IN PROCEDURE 4.1
PERFORM A
COMPLETE PMS
N
Y
N
ARE
VOLTAGES WITHIN
SPEC?
N
Y
IS DISPLAY BLANK?
REPLACE POWER
SUPPLY ASSEMBLY
AS OUTLINED IN PROCEDURE 4.3
N
DOES
UNIT PASS
PMS?
CONTACT NAD
SERVICE DEPT.
Y
N
UNIT IS
FUNCTIONAL
3-4
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VA3000 TROUBLESHOOTING GUIDE (continued)
GUIDE 2: Firmware Test fails upon system power-up
START
CONNECT ALL
PROCESSOR BOARD
AND INTERNAL CABLES
DOES
FIRMWARE TEST
FAIL UPON SYSTEM
POWER-UP?
N
N
Y
DOES
FIRMWARE TEST
FAIL UPON SYSTEM
POWER-UP?
Y
REMOVE COVER
AS OUTLINED IN PROCEDURE 4.1
ARE
ALL CABLES
CONNECTED TO
PROCESSOR
BOARD?
Y
REPLACE
FIRMWARE AS OUTLINED IN PROCEDURE 4.9
DOES
FIRMWARE TEST
FAIL UPON SYSTEM
POWER-UP?
N
DOES
FIRMWARE TEST
FAIL UPON SYSTEM
POWER-UP?
Y
REINSTALL ORIGINAL
PROCESSOR BOARD
AND COVER
CONTACT NAD
SERVICE DEPT.
REINSTALL ORIGINAL
FIRMWARE
----------------------------------
Y
REPLACE
PROCESSOR BOARD
AS OUTLINED IN PROCEDURE 4.2
N
REINSTALL COVER
AS OUTLINED IN PROCEDURE 4.1
PERFORM A
COMPLETE PMS
ON UNIT
N
DOES
UNIT PASS
PMS?
UNIT IS
FUNCTIONAL
Y
N
3-5
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TROUBLESHOOTING GUIDE (continued) VA3000
GUIDE 3: Video Test fails upon system power-up
START
CONNECT ALL
PROCESSOR BOARD
AND INTERNAL CABLES
DOES
VIDEO TEST
FAIL UPON SYSTEM
POWER-UP?
N
N
Y
DOES
VIDEO TEST
FAIL UPON SYSTEM
POWER-UP?
Y
REMOVE COVER
AS OUTLINED IN PROCEDURE 4.1
ARE
ALL CABLES
CONNECTED TO
PROCESSOR
BOARD?
Y
REPLACE
PROCESSOR BOARD
AS OUTLINED IN PROCEDURE 4.2
N
DOES
VIDEO TEST
FAIL UPON SYSTEM
POWER-UP?
Y
REINSTALL ORIGINAL
PROCESSOR BOARD
AND COVER
CONTACT NAD
SERVICE DEPT.
N
REINSTALL COVER
AS OUTLINED IN PROCEDURE 4.1
PERFORM A
COMPLETE PMS
ON UNIT
N
DOES
UNIT PASS
PMS?
UNIT IS
FUNCTIONAL
Y
3-6
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VA3000 TROUBLESHOOTING GUIDE (continued)
GUIDE 4: Memory Test fails upon system power-up
START
CONNECT ALL
PROCESSOR BOARD
AND INTERNAL CABLES
DOES
MEMORY TEST
FAIL UPON SYSTEM
POWER-UP?
N
N
Y
DOES
MEMORY TEST
FAIL UPON SYSTEM
POWER-UP?
Y
REMOVE COVER
AS OUTLINED IN PROCEDURE 4.1
ARE
ALL CABLES
CONNECTED TO
PROCESSOR
BOARD?
Y
REPLACE
PROCESSOR BOARD
AS OUTLINED IN PROCEDURE 4.2
N
DOES
MEMORY TEST
FAIL UPON SYSTEM
POWER-UP?
Y
REINSTALL ORIGINAL
PROCESSOR BOARD
AND COVER
CONTACT NAD
SERVICE DEPT.
N
REINSTALL COVER
AS OUTLINED IN PROCEDURE 4.1
PERFORM A
COMPLETE PMS
ON UNIT
N
DOES
UNIT PASS
PMS?
UNIT IS
FUNCTIONAL
Y
3-7
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TROUBLESHOOTING GUIDE (continued) VA3000
GUIDE 5: Timer Test fails upon system power up
START
CONNECT ALL
PROCESSOR BOARD
AND INTERNAL CABLES
DOES
TIMER TEST
FAIL UPON SYSTEM
POWER-UP?
N
N
Y
DOES
TIMER TEST
FAIL UPON SYSTEM
POWER-UP?
Y
REMOVE COVER
AS OUTLINED IN PROCEDURE 4.1
ARE
ALL CABLES
CONNECTED TO
PROCESSOR
BOARD?
Y
REPLACE
PROCESSOR BOARD
AS OUTLINED IN PROCEDURE 4.2
N
DOES
TIMER TEST
FAIL UPON SYSTEM
POWER-UP?
Y
REINSTALL ORIGINAL
PROCESSOR BOARD
AND COVER
CONTACT NAD
SERVICE DEPT.
N
REINSTALL COVER
AS OUTLINED IN PROCEDURE 4.1
PERFORM A
COMPLETE PMS
ON UNIT
N
DOES
UNIT PASS
PMS?
UNIT IS
FUNCTIONAL
Y
3-8
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VA3000 TROUBLESHOOTING GUIDE (continued)
GUIDE 6: Audio Test - Primary fails upon system power-up
START
CONNECT PRIMARY SPEAKER CABLE TO
J15 ON PROCESSOR
BOARD
N
DOES
AUDIO TEST-PRIMARY
FAIL UPON SYSTEM
POWER-UP?
Y
REPLACE PRIMARY
SPEAKER (TOP) AS OUTLINED IN PROCEDURE 4.2
DOES
AUDIO TEST-PRIMARY
FAIL UPON SYSTEM
POWER-UP?
REMOVE COVER
AS OUTLINED IN PROCEDURE 4.1
N
IS
PRIMARY SPEAKER
CABLE CONNECTED TO
J15 ON PROCESSOR
BOARD?
N
Y
Y
REPLACE
PROCESSOR BOARD
AS OUTLINED IN
PROCEDURE 4.2
Y
DOES
AUDIO TEST-PRIMARY
FAIL UPON SYSTEM
POWER-UP?
DOES
AUDIO TEST-PRIMARY
FAIL UPON SYSTEM
POWER-UP?
Y
REINSTALL ORIGINAL
PROCESSOR BOARD
AND COVER
CONTACT NAD
SERVICE DEPT.
N
N
REINSTALL COVER
AS OUTLINED IN PROCEDURE 4.1
PERFORM A
COMPLETE PMS
ON UNIT
N
DOES
UNIT PASS
PMS?
UNIT IS
FUNCTIONAL
Y
3-9
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TROUBLESHOOTING GUIDE (continued) VA3000
GUIDE 7: Audio Test - Backup fails upon system power-up
START
CONNECT ALL
PROCESSOR BOARD
AND INTERNAL CABLES
DOES
AUDIO BACKUP TEST
FAIL UPON SYSTEM
POWER-UP?
N
AUDIO BACKUP TEST
N
Y
PROCESSOR BOARD
DOES
FAIL UPON SYSTEM
POWER-UP?
Y
REMOVE COVER
AS OUTLINED IN PROCEDURE 4.1
ARE
ALL CABLES
CONNECTED TO
PROCESSOR
BOARD?
Y
REPLACE
AS OUTLINED IN PROCEDURE 4.2
N
DOES
AUDIO BACKUP TEST
FAIL UPON SYSTEM
POWER-UP?
Y
REINSTALL ORIGINAL
PROCESSOR BOARD
AND COVER
CONTACT NAD
SERVICE DEPT.
N
REINSTALL COVER
AS OUTLINED IN PROCEDURE 4.1
PERFORM A
COMPLETE PMS
ON UNIT
N
DOES
UNIT PASS
PMS?
UNIT IS
FUNCTIONAL
Y
3-10
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VA3000 TROUBLESHOOTING GUIDE (continued)
CONNECT SPO2
SPEAKER CABLE TO
J16 ON PROCESSOR
BOARD
START
DOES
AUDIO TEST-SPO2
FAIL UPON SYSTEM
POWER-UP?
REMOVE COVER
AS OUTLINED IN PROCEDURE 4.1
N
IS
SPO2 SPEAKER
CABLE CONNECTED TO
J16 ON PROCESSOR
BOARD?
GUIDE 8: Audio Test - SpO
N
Y
DOES
AUDIO TEST-SPO2
FAIL UPON SYSTEM
POWER-UP?
Y
REINSTALL ORIGINAL
PROCESSOR BOARD
AND COVER
Y
N
fails upon power-up
2
REINSTALL COVER
AS OUTLINED IN PROCEDURE 4.1
PERFORM A
COMPLETE PMS
ON UNIT
N
DOES
AUDIO TEST-SPO2
FAIL UPON SYSTEM
POWER-UP?
REPLACE SPO2
SPEAKER (BOTTOM)
AS OUTLINED IN PROCEDURE 4.2
REPLACE
PROCESSOR BOARD
AS OUTLINED IN PROCEDURE 4.2
Y
Y
DOES
AUDIO TEST-SPO2
FAIL UPON SYSTEM
POWER-UP?
CONTACT NAD
SERVICE DEPT.
N
N
DOES
UNIT PASS
PMS?
Y
UNIT IS
FUNCTIONAL
3-11
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TROUBLESHOOTING GUIDE (continued) VA3000
GUIDE 9: Serial I/O Test fails upon system power-up
START
CONNECT ALL
PROCESSOR BOARD
AND INTERNAL CABLES
DOES
SERIAL I/O TEST
FAIL UPON SYSTEM
POWER-UP?
N
N
Y
DOES
SERIAL I/O TEST
FAIL UPON SYSTEM
POWER-UP?
Y
REMOVE COVER
AS OUTLINED IN PROCEDURE 4.1
ARE
ALL CABLES
CONNECTED TO
PROCESSOR
BOARD?
Y
REPLACE
PROCESSOR BOARD
AS OUTLINED IN PROCEDURE 4.2
N
DOES
SERIAL I/O TEST
FAIL UPON SYSTEM
POWER-UP?
Y
REINSTALL ORIGINAL
PROCESSOR BOARD
AND COVER
CONTACT NAD
SERVICE DEPT.
N
REINSTALL COVER
AS OUTLINED IN PROCEDURE 4.1
PERFORM A
COMPLETE PMS
ON UNIT
N
DOES
UNIT PASS
PMS?
UNIT IS
FUNCTIONAL
Y
3-12
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