Operations Manual
Model: TW2023FTBEB
Tortilla Warming Flat Grill
formerly DOUGHPRO. New Name. Same Quality. Superior Service.
proluxe.com
CLEANING
Use only cleaners which are safe for ALUMINUM. DO NOT use caustic cleaners,
ice or cold water to clean the grill. Turn grill down or OFF during idle periods to
prevent carbon buildup.
1. Turn power off and unplug, allow grill to cool.
2. Remove particles by using a spatula with rounded corners.
3. Wipe down all surfaces using a warm damp cloth and mild detergent.
CARBON CLEANING
When carbon buildup occurs, use a carbon removal agent which is safe for
aluminum, follow the instructions provided with the product. When this process is
complete, you must re-season your grill.
INITIAL START UP
Before using the unit for the first time, wipe down the exterior and platen area
with a damp cloth.
Heat for approximately 30 minutes. The warmer may emit a small amount of
smoke as the cooking surface reaches its operating temperature. This is normal,
as the smoke is caused by oils associated with the manufacturing process and
will stop when the burn off is complete. Brush off any debris from the warming
surface.
SEASONING THE TORTILLA GRILL HEATING SURFACE
FIRST TIME SEASONING
Follow your company/corporate guidelines for seasoning cooking surfaces or
perform the following:
1. Bring the grill to 300°F (148°C) and leave it on while performing the next three
steps.
2. Brush the cooking surfaces with a release agent. If using an aerosol agent,
first apply into a cup and then brush onto cooking surface.
3. Let sit for 20 minutes.
4. Wipe the cooking surface clean, using a warm damp cloth.
*Warning*
DO NOT SUBMERGE IN WATER OR ALLOW WATER TO SPILL INTO THE
ELECTRICAL HOUSING. AS THIS WILL VOID WARRANTY AND DAMAGE
THE UNIT.
*Caution - To reduce the risk of fire, the appliance is to be installed in non-combustible surroundings
only, with no combustible material within 18 inches of the sides, front, or rear of the appliance or within
40 inches above the appliance. The appliance is to be mounted on floors of noncombustible
construction with noncombustible flooring and surface finish and with no combustible material against
the underside, or on noncombustible slabs or arches have no combustible material against the
underside. Such construction shall in all cases extend not less than 12 inches beyond the equipment on
all sides.
20281 Harvill Ave
Perris, CA 92570
Tel: (800) 624-6717
Fax: (951) 657-4594
TW2023&TW2540 Recommended Cleaning Procedures
DO NOT use ice or cold water to cool unit down.
This causes the platens to warp.
TOOLS REQUIRED: 1. Spatula w/ rounded corners 2. Damp Washcloth 3. Griddle cleaner
1. Turn off grill and 2. Apply small amount of
allow to cool down. cleaner to grill surface
3. Use spatula w/ round edges 4. Use warm damp cloth to
to remove particles wipe grill surface.
TW2023FTBEB
1
5
4X
42
4X
A2
A1
26
25
23
1
12
2X
11
2X
9
2
5
4X
3
4X
4
4X
8
7
13
18X
14
15
2X
31
A4
43
10
27
38
39
33
2X
17
6
41
40
2X
18
20
19
32
21
A3
37
4X
35
36
34
4X
31
2X
22
16
44
15
8X
A5
A4
29
28
2X
2X
23
4X
30
EXPTW2023FTBEB RE 061819
CUSTOMER MANUAL
PARTSLISTFORMODELTW2023FTBEB
K
Y
K
K
K
K
ITEM
NO.
1 BURN GUARD ASSEMBLY 110108642 1
2 UNIVERSAL MOUNTING BRACKET 110108671 1
3 BOLT, HEX 5/16-18 X1 BH516181 4
4 WASHER, 5/16" SPLIT LOCK WL516 4
5 WASHER, CUT 5/16 WC516 8
6 HEYCO STRAIN RELIEF 3231 1
7 TW2023 FLEX SHROUD ASSY TP12081 1
8 TW2023 1" INSULATION 1101086258 1
9 TW2023 FIBERGLASS INSULATION (15"X23") TP16958 1
10 WIRE, RED 18 GA. 16 STRAND WR1816 0.42 FT
11 INSULATION STRIP FLEX WRAP 23" TW2023 1101086256 2
12 INSULATION STRIP FLEX WRAP 20" TW2023 1101086257 2
13 SCREW, PAN HEAD PHILLIPS 10-24 X 3/8 STAINLESS SP102438S 18
14 ACCESS PANEL COVER 110108651 1
15 SCREW, PHILLIPS PAN HEAD 8-32 X 3/8 S.S SP83238S 10
16 SINK HEAT ALUMINUM PAD 11057322 1
17 TRANSFORMER 11096975 1
18 TERMINAL BLOCK 2 STAGE DOUBLE 6012 1
19 FUSE BUSS 1 AMP MPPF701R 1
20 MARKER STRIP 2 STAGE DOUBLE MS6012 1
21 FUSE HOLDER MPPF708 1
22 RELAY, SOLID STATE MPR90217 1
23 WASHER, SAE #6 WSAE6 5
24 SCREW, PHILLIPS PAN HEAD. 6-32 X 1/4 SP63214 2
25 HOLDER, SENSOR 110108881 1
26 RTD SENSOR 45.5" WITH TERMINALS 1108881101 1
27 TERMINAL, #6 X 18-22 GA, RED MOLEX 2202 1
28 WASHER, #6 INTERNAL TOOTH LOCK WLIT6 2
29 NUT, HEX 6-32 NH632 2
30 FLEX HOUSING, ELECTRICAL ASSEMBLY TP121052 1
31 SCREW, PHILLIPS PAN HEAD. 8-32 X 1/2 SP83212 4
32 SCREW, PHILLIPS PAN HEAD 2-56 X 1/4 SP25614 1
33 SCREW, PHILLIPS PAN HEAD. 8-32 X 1/4 SP83214 2
34 WIRE HARNESS 1101151050 1
35 PCB CONTROLLER 16988052 1
36 SPACER, NYLON 110969111 4
37 NUT, HEX 4-40 NH440 4
38 SWITCH, CARLING TOGGLE, 20 AMP 110901411 1
39 BOOT, SILICON (BLACK) HEX, CARLING 110901412 1
40 SWITCH GUARD, CARLING 110901413 1
41 GASKET, SWITCH 110901414 1
42 SCREW, BUTTON HEAD 3/8-16 X 1/2 STAINLESS STEEL SB381612S 4
43 TERMINAL, QD 3/16 X 18/22 GA INS 2280 1
44 GASKET, ELECTRICAL BOX TP121140 1
45 MANUAL TW2023 FLEX TACO BELL MTW2023FTBEB 1
DESCRIPTION PART NUMBER QTY.
A1 PLATEN WIRING ONLY TP12081
A2 PLATEN SHROUD ASSEMBL
A3 PBC CONTROLLER ASSEMBLY 110169388052
A4 FLEX ELECTRICAL HOUSING ASSEMBLY TP121052
A5 POWER CORD WITH L6-15 TWIST LOCK TP120175
TP12081A
PLTW2023FTBEBRE061819CUSTOMERMANUAL
1
1
1
1
1
D
POWER SPECIFICATION:
VAC: 208/240
AMPS: 6.73/7.76
WATTS: 1400/1863
50/60Hz
SET POINT: 430
10 F - 440 FF, RANGE: 420
F
BURN GUARD
14.19
12345678
ZONE ECO REV. DESCRIPTION DATE APPR
- - A INITIAL RELEASE 08/29/17 G.R.
21.79
19.64
PLATEN
REVISIONS
D
C
12 GA 6FT POWER CORD
15 AMP TWIST LOCK
B
A
NOTE: (UNLESS OTHERWISE SPECIFIED)
INTERPRET DIMENSIONS AND TOLERANCES PER ANSI Y 14.5 - 2009.1.
PLATEN WILL BE WIRED TO THE ELECTRICAL COMPONENTS DURING INSTALLATION ON SITE.2.
ALL WIRE TERMINATION WILL BE COMPLETED PRIOR TO SHIPPING.
3. 3/8 STAINLESS STEEL ROD BURN GUARD.
4. THREE 14 GAUGE HIGH TEM WIRES AND 24 GAUGE HIGH TEMP SENSOR WIRES.
5. HIGH TEMPERATURE LIMITER.
6. USING TWIST LOCK ON ELECTRICAL BOX FOR 12 GA 6FT POWER CORD.
7. ELECTRICAL BOX WILL BE INSTALLED ON SITE. BOX WILL BE PLACED UNDER GRILL DOWN CENTER LINE.
24.78
9.88
23.60
STAINLESS STEEL ELECTRICAL BOX
PLACED ON CENTER LINE
TOWARDS BACK
3.25
TOGGLE SWITCH
WITH ON/OFF LABEL
07/25/17
A
23.25
PLATEN
ELECTRICAL HOUSING
TERMINAL BLOCK
TRANSFORMER
10.38
MOUNTING HOLES
FUSE
DETAIL
1 : 2
SCALE
A
GROUND
CONTROLLER
RELAY
3.36
CANTILEVER BRACKET
2.56
G. RODRIGUEZ
DR:
CHK:
G. RODRIGUEZ 08/29/17
DSGN:
THIRD ANGLE PROJECTION
CALCULATED WEIGHT: BLANK SIZE:
DATEBY
08/29/17
64.326 LBS
TITLE
B
SIZE
DWG. NO.
10.25
6.60
2.26
4.38
TW2023 FLEX LINE
TW2023FTBEB
SCALE:
1.00
1:12
QC:
12345678
20281 Harvill Ave
Perris, CA 92570
Tel. (951)657-0379
Fax (951)657-4594
REV
SHEET 4 OF 4
C
DWG. NO.
B
SIZE
A
A
Rev 12916
Warranty & Return Policy
Proluxe warrants all products manufactured by it against defects in workmanship or materials from the date of purchase for a period of
(1) year on parts and labor. This warranty applies to only equipment purchased and used in the United States. Warranty period
shall begin when equipment ships. Warranty travel shall only be covered for 60 miles. Limited lifetime warranty on heating
elements.
ALL WARRANTY SERVICE CALLS MUST BE APPROVED BY PROLUXE. IF THIS PROCEDURE IS NOT FOLLOWED,
WARRANTY SERVICE WILL NOT BE COVERED. WARRANTY SERVICE WILL BE PAID ON STRAIGHT TIME, OVERTIME WILL
NOT BE COVERED.
Exclusions:
1. WOOD / GAS FIRED OVENS: PROLUXE warranty applies to the main body of the oven being steel / refractory and insulation shall
be free from defects in materials and workmanship for a period of four years from the date of purchase. The gas equipment shall be
free from defects in materials and workmanship for a period of one (1) year
from the date of purchase. Lifetime warranty against cracks on oven floor.
2. Air compressors are excluded from this warranty, but PROLUXE may act as a warranty expeditor in certain instances regarding
these compressors. The air compressor manufacturer provides a limited warranty
and a copy of this warranty is furnished with all compressors sold by PROLUXE. For prompt handling of compressor warranty claims
the instructions of the compressor manufacturer must be adhered to.
3. Equipment built to special order as well as accessories cannot be canceled and are not returnable unless defective within the
terms of this warranty.
4. In no event shall PROLUXE be liable for consequential damages arising out of the failure of any of its products if operated
improperly or caused by normal wear or damage by operator abuse.
5. BC2325 pedestal warranty disclaimer: Pedestals shall only be covered under warranty if they have been cleaned using the factory
approved cleaning method. cracked or damaged pedestals must be inspected by the factory before warranty is authorized.
6. Limited lifetime warranty on heating elements: If replacement is needed, Proluxe will send the new part at no charge but labor will
not be covered unless the unit is still under the 1 year manufacture warranty.
Returned Merchandise Policy:
Should it become necessary to return any of the company’s products, the following instructions must be adhered to: First,
contact our customer service department for approval and a return authorization number. Please have the serial number
of your item available at that time. All merchandise must be shipped freight prepaid by customer or service agency.
Subject to the inspection of the product by the company, a restocking charge of 20% of the Net purchased price paid to
PROLUXE will be assessed. Merchandise may not be returned for credit without prior written approval of PROLUXE. Collect shipments
will not be accepted. No returns after 60 days of original shipment date on machines. Purchased parts may not be returned after 30
days.
If upon inspection by PROLUXE or its authorized agent it is determined the equipment has not been used in an appropriate manner,
has been modified, or has not been properly maintained, or has been subject to misuse,
misapplication, neglect, abuse, accident, unauthorized modification, damage during transit, delivery, fire, flood, act or war,
riot or act of God, then this warranty shall be deemed null and void.
Terms & Conditions:
1. Prices indicated in the PRICE LIST are suggested retail prices and are shown in U.S. DOLLARS.
2. Terms of Payment: 1% 10 days, NET 30 days.
3. NEW ACCOUNTS: Satisfactory credit information must be provided before open account status can be extended.
Unless agreed otherwise, all shipments will be made C.O.D., CASH IN ADVANCE.
4. PRICING: Prices, specifications, model numbers, capacities and accessories are subject to change without notice.
5. FREIGHT / ROUTING: Method of shipment will be determined by PROLUXE unless otherwise
advised by PURCHASER.
6. DAMAGED CLAIMS: All merchandise shipped at purchaser’s risk. Inspection must be made by purchaser at time
goods are received. If goods are damaged, the PURCHASER shall request that the agent of the transportation
company make a written notation on the proper shipping documents immediately and then file a claim for damage.
GOODS DAMAGED IN SHIPMENT ARE NOT RETURNABLE.
7. RETURNS: Machines may not be returned after 60 days. Purchased parts may not be returned after 30 days. A
restocking fee of 20% will be assessed on non-warranty returns.
8. TAXES: Prices indicated herein DO NOT include State, Federal, Local or foreign taxes or duties, nor do they include
fees, permits, insurance or other levies, all of which are the responsibility of the purchaser.
9. All orders are subject to acceptance by PROLUXE.
10. Possession of this price list shall not be considered an offer to sell.
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