Operations Manual
Model: DP2000PIP
Dual Heat Dough Press
formerly DOUGHPRO. New Name. Same Quality. Superior Service.
proluxe.com
Congratulations!
Factory in Perris, California
Your selection of the Proluxe DP2000
is a sound business decision. Whether
your intended use is to press or par bake
dough for pizzas, tortillas, mushi skins
or other appropriate dough products, rest
assured that you have made a wise
choice.
Proluxe equipment is a result of the
highest quality engineering and timetested design. Your machine, combined
with Proluxe’s reputation of
innovation in dough press equipment
manufacturing, insures the continuing
capability of delivering the bestdecorated product possible.
This manual describes installation,
operation, and maintenance procedures
for your new model DP2000.
Your model DP2000 machine will have
a long trouble-free life. Read this
manual carefully and keep it with your
machine; it’s your key to proper
operation and lasting service.
Included with your shipment:
• 5 Rubber Feet
• Platen Saver **If your unit has
polished platens**
Installation
DOMESTIC
Use a separate 30 amp AC
circuit. Only industrial extension
cords with proper wire size
should be used; size 16/3 wire for
distance up to 25 feet, and size
14/3 for distance up to 50 feet.
INTERNATIONAL
Use a designated 30 amp AC
circuit. Only industrial extension
cords with proper wire size (2.5
sq. mm) shall be used.
Make sure there is a proper electrical
wall outlet located within reach of the
cord and plug attached to the press.
Then place the press in an area that
allows for “swing clearance”. Note that
the upper platen rotates up to 90°, in a
backward rotation, to facilitate removal
of the dough product after the press
cycle has been completed. Also note
that the machine requires a vertical, clear
space of 33” from the bottom of the
machine to the top of the pull handle.
Limited Machine Warranty
Proluxe warrants this dough press
machine, when operated under normal
conditions, to be free from
manufacturing defects in material and
workmanship for a period of one year on
parts and labor from the invoice date.
This warranty will be effective only
when Proluxe authorizes the original
purchaser to return the product to the
-1- DP2000-1725-7/04
prepaid and only when the product, upon
examination, has proven to be defective.
This warranty does not apply to any
machine that has been subjected to
misuse, negligence or accident.
Proluxe shall not be liable for the
injury, loss or damage, direct or
consequential, arising out of the use or
the inability to use the product.
No claim of any kind shall be greater in
amount than the sale price of the product
or part to which claim is made.
This is the sole warranty given by the company, it is in
lieu of any other warranties, expressed or implied, in
law or in fact, including the warranties of
merchantability and fitness for a particular use, and is
accepted such by the purchaser in taking delivery of
this product.
Specifications
Electrical:
208V/50-60Hz/4600W/22.11Amps
Requires 30 AMP outlet
Includes 72” NEMA 6-30P approved
cord and plug.
Shipping Weight:
180lbs. (82kg)
Familiarize yourself with controls and
operating mechanisms before attempting
to use the DP2000. These are as
follows:
(A) Pull Pressing Handle for raising
and lowering the upper platen.
This action forces the mating of
the platens.
(B) Thickness Control Dial.
(C) On/Off Button. The green light
above the button will illuminate
when turned on to indicate
power is in the press.
(D) Control Panel (see Control
Board Operations)
(E) Handle for swing-out platen.
(F) Upper platen
(G) Lower platen
(H) Handle adjustments (see
Tightening the Pull-Down
Handle)
Safety Summary
-2- DP2000-1725-7/04
WARNING
In case of power cord damage,
do not attempt to repair or
replace the power cord. Contact
the manufacturer or the local
distributor.
WARNING
Avoid touching hot surfaces
while operating the machine.
CAUTION
During normal operation, the
base of the machine must be
installed or placed above the wall
socket.
CAUTION
When servicing or cleaning the
machine, make sure that the
power cord is removed from the
wall socket.
Control Board Operations
Solid State Controller
This controller has three (3) control
features:
1. Temperature – Temperature may
be set from 0°-450°F (0°232°C). The factory default
setting is 240°. If you would like
to change this setting, simply
follow the Controller Operation
directions.
2. Counter – Cycle counter counts
the number of applications from
1 to 9999 (see additional Notes –
Counter).
3. Timer – A timer mode is
available upon special request. If
you would like to have the timer
function installed, please call
1-800-624-6717
Controller Operation
Temperature Control
1. Press the MODE button until
temperature is displayed.
2. Push and hold SET button and
simultaneously push UP (V) or
DOWN (W) arrow buttons to the
desired temperature setting.
For the DP2000, both the upper
and lower platens may be set to
different temperatures.
• Upper Platen: Simply
push the MODE button
until the “upper” light is
illuminated. Adjust the
temperature as noted
above.
• Lower platen: Simply
push the MODE button
until the “lower” light is
illuminated. Adjust the
temperature as noted
above.
-3- DP2000-1725-7/04
Dough Pressing Operations
SETTING CRUST THICKNESS
CONTROL:
*The thickness is determined by dough
weight and temperature setting on each
platen. Setting crust thickness is as
simple as the twist of a dial. The
thickness adjustment dial can be located
on the top of the DP2000. By means of
trial and error, rotate the dial until
desired thickness is obtained. **If your
platens are polished they have been
coated with Platen Saver. This product
will prevent dough from sticking and
make cleanup much easier. A sample
bottle has been included along with an
order sheet for your convenience. Note:
Never force the dial past its stop
position or damage could occur.
PRESSING DOUGH:
1. First make sure you have the
correct type electrical current or
serious damage could occur!
2. Press the Power Button in order
to turn the machine on. A green
light will illuminate above the
power button indicating that
power is in the machine.
3. Both the upper and lower platens
will heat up once you have
adjusted your digital control to
your desired setting. Note:
Different products require
different temperature settings. In
order to determine the right
temperature setting for your
product, refer to the following
table simply as a guide for
starting.
Dough
Product
Pizza
Flour
Tortilla
Corn
Tortilla
Mushi
Skin
Press Only Press & Par Bake
Temp
150°F
both
platens
N/A
No heat,
must
use wax
paper
150°F
both
platens
Press
Time
3
seconds
3
seconds
3
seconds
Temp
325°F
both
platens
350°F
both
platens
N/A
N/A
*To achieve consistent size flour
tortillas of smaller than 10” you will
need to only press 2 at a time as shown
in the pictures included with the
manual.
Note: Keep in mind that dough
formulations may differ, and that you
may have to do some trial and error
testing of different temperatures and
platen pressure to arrive at the proper
end result for your particular product.
Also note that the finished, afterpressing diameter of the finished dough
piece is determined by the weight of the
dough and the amount of pressure
applied to the platens.
For best results, your dough should be
proofed at room temperature before
pressing, but it will also press directly
out of your refrigerator. Flour is not
required to press a crust and should not
be dusted on any part of the machine.
Press
Time
7-15
seconds
1 quick
second
-4- DP2000-1725-7/04
No. DPPC1. (See our catalog
and price list for information.)
Note: This spray will not affect
the taste of your crust in any
way.
6. Place your pre-portioned ball of
dough in the approximate center
of the lower platen. Add another
dash of spray to the top of the
dough ball.
7. Close the platen and pull the “U”
shaped handle down to
commence the pressing
operation.
8. Hold the handle down for as long
as you have determined to be the
appropriate amount of time for
your particular product and then
simply pull the handle back up
when you have completed.
9. Inspect your dough. If it is too
thick, rotate the thickness control
dial, located on the top of the
machine, to the line marked
“THIN”. Reverse this procedure
if your product presses too thin.
Experiment with temperature,
dough weight, time, and pressure
until you arrive at the desired
result.
10. Remove the finished product by
rotating the upper platen out of
the way until you have sufficient
space to do so. Place the dough
on a screen or in a pan. Since the
shape of the dough may be
altered slightly in the transfer
process, some hand fitting may
be required. Add toppings, if
desired, and now you are ready
to bake.
ADDITIONAL NOTES:
Temperature
Note
Fahrenheit/Centigrade (Celsius)
Conversion
The temperature controller can
be programmed to display either
°F or °C. To change: Press the
MODE button until the
temperature is displayed, then
push and hold the SET button for
10 seconds.
Counter
The controller has a built in cycle
counter.
• Press MODE button until the
counter is displayed.
• Counter display range is 0000 to
9999.
• To reset the cycle counter,
display the counter reading, then
push and hold both UP (V) and
DOWN (W) arrow buttons for 3
seconds until the counter resets
to zero (0000) on the display.
Tightening the Pull-Down Handle
The pull-down pressing handle requires
adjustment periodically to prevent it
from free falling. Whenever the handle
seems too loose or is falling by itself, the
problem can be corrected easily and
quickly as follows:
1. Using a 3/16” hex shaped Allen
wrench, insert in key slot located
on the right beneath the upper
shroud.
2. Tighten until the press action of
the handle becomes firm but not
too tight.
-5- DP2000-1725-7/04
International Symbols
Serial Tags
Preventative Maintenance Suggestions
The Proluxe DP2000 machines are
relatively maintenance free. For a long
and trouble-free life, the following
preventative maintenance should be
followed:
Daily Care:
1. Platens: These platens should
only be cleaned with mild soap
and warm water then wiped off
with a clean, soft cloth or soft
sponge. Never use steel wool or
harsh abrasives or you will
cause costly damage.
2. All other exterior surfaces:
Here again a daily wipe down
with mild soap and warm water
will do the job quite nicely.
Never use steel wool or harsh
abrasives or you will cause
costly damage.
-6- DP2000-1725-7/04
Piston Maintenance:
In order to ensure proper and trouble
free operation of the press piston, it is
important that the machine be lubricated
once every three (3) months, under
normal operation. High volume users
may require more frequent lubrication.
The lubricant used must be USDA H-1
authorized for food machinery. This
lubricant can be ordered through
Proluxe as part number # 110-002.
Please follow these simple instructions:
1. Locate the grease port on the
machine. Machines with pull
down arms have a single grease
port located below the upper
head on the right side of the
vertical post. Machines with
swing-away upper heads have
two grease ports; one on the right
side of the vertical post and one
on the back of the vertical post.
All other machines have a single
port. (refer to illustration)
2. Place grease gun head against
grease port and apply enough
pressure to allow gun head to
engage the grease port.
3. Squeeze handle of grease gun
which forces the grease into the
piston. One squeeze is all it
takes.
Service Problems:
Contact our factory or approved service
agency (U.S. only). Note: When
contacting factory for information, parts
or service instructions, it is of the utmost
importance that the serial number of the
machine be provided. This number can
be found on the serial plate located on
the rear of the machine.
-7- DP2000-1725-7/04
DOUGHPRO
DP2000 Trouble Shooting Guide
Symptom Probable Cause Action to be Taken
Power Button on Digital Controller
face is depressed but doesn’t turn
on.
Power Cord is not plugged in.
Plug power cord into wall 's receptacle
and depress power button on
controller
Circuit Breaker is tripped off in the
site's breaker box
Reset circuit breaker that the Grill is
plugged into. Depress Power Button to
turn on.
Transformer has taken a electrical
surge and is damaged
Replace Transformer after you check
secondary side of transformer. If
working properly, you should receive
12vdc.
Check voltage on the secondary side
of the Transformer. If you read
12VDC then you are receiving voltage
to the Controller.
Replace Controller. Controller should
be on once the power button is
depressed.
Possibly blown Fuse Replace fuse.
Digital Controller's LED's are
scrambled or randomly irratic. If
when turning on, the display will
first go to segment check
Possibly a componet on the Digital
Controller is damaged
Replace Digital Controller
Possibly control needs to reset
While unit is on (controller lit up)
Unplug unit, wait for 1 min. then plug
machine on and depress power button.
Digital Controller on startup goes
through LED segment check (8888)
then to version # and then loops
back to to the above reboot.
The relay driver on the digital control
may be blown.
Replace Digital Controller.
Digital display shows PROB. No
heat on Upper Platen or Lower
Platen.
Sensor lost it's continuity as shown
on a muti-meter.
Disconnect prob that is open (no
continuity as shown on a multi-meter.
Must replace Sensor (RTD). Do not cut
and splice new sensor. Install new
2000 ohm RTD sensor to under side of
Heat Platen and reconnect to
Controller.
When depressing the tactile button
on Digital Controller, nothing
happens.
The tactile buttons under the overlay
may be not close enough to activate.
Same goes if the buttons are already
pressed by overlay without
depressing button.
Carefully (no too much at one time to
avoid fracturing the traces on the
Controller) tighten the nuts on the
back of the Controller until button
activate. Same goes in reverse if
buttons are held down by the overlay.
Digital display shows Relay and
Particular zone is over heating or
outer zone).
The Relay on the switched side is not
opening to regulate temperture.
Replace the Relay.
Beeper not functioning or
intermitten beeper sound.
Beeper on Digital Control board
failed.
Replace Digital Controller board
If setpoint is reached but slighty off
in temperature.
Offset may need to be calibrated and
adjusted.
confidential instructions.
Must call (800) 624-6717 for
DOUGHPRO
DP2000 Trouble Shooting Guide
Symptom Probable Cause Action to be Taken
Heater Platen overheating
If the Relay (depending the year of
the model) on the coil side are
receiving 12vdc indicates the
Controller is functioning properly. On
the switching side of the relay, is
there 120 vac going to the heater in
question . If there is no voltage on
the to the switching side of the relay
to the heaters, the Relay is not
working properly. It has been seen
on remote cases, the Sensor (2M
ohm) can give a false reading as well.
Replace Relay If the Controller's heaton LED is not lit indicating the
controller is working properly. If this is
not the issue, replace sensor.
Dough not having same thickness
across the press dough.
To adjust upper platen for level press
Underneath the arm resting on the
Upper Platen Shroud you will find 4,
stacked hex bolts sitting over the upper
platen attach to the arm. The top bolts
are called locking bolts. The 4 larger
Hex Bolts below are Adjustment Bolts.
Break free the 4 Locking blts. With a
open end wrench adjust the A. bolts
(1/8 turn at a time where needed and
test with dough. After satisfied,
tighten the Locking bolts making sure
not to move the larger Adustment
Bolts.
PROLUXE
PARTSLISTFORDP2000PIP
REF. # DESCRIPTION
1 PLUG 110200013
2 HOUSING, INSTRUMENT 11011812201
3 CABLE STRAIN RELIEF 3231
4 SCREW, HOUSING SF142034
5 HANDLE SOCKET 11016650
6 BRACKET, HOUSING 110144130
7 CAM RAMP 1109312
8 SCREW, BUTTON HEAD SST 1/2"-20 X 2" SB12202S 1
9 SET SCREW, GEAR BAR ASSEMBLY SST142038
10 GEAR RACK 1109380
11 PISTON ASSEMBLY 11020004
12 LOCKING BOLT ADJUSTMENT BH51618134G5
13 BOLT, LEVEL ADJUSTMENT 1109367
14 SHROUD, UPPER PLATEN 1109336
16 KNOB (SWING) 110017
17 HANDLE SWING 11028821001
18 CAP VINYL (ADJUSTMENT SCREWS) SC0687
19 SPRING DIE YELLOW 11023006
21 BASE ASSEMBLY WITH POST 110200011
23 SHIM, GEAR RACK 110144120
24 COVER PLATE, BASE 11010954
25 BOLT, SHOULDER 3/8" X 1 3/4 11020003
26 POWER CORD 110573175
27 SET SCREW, BASE GROUND SST8321
28 TENSION STRAP ASSEMBLY 11041663
29 HANDLE, PRESSURE 1109390
30 ARM 1109842101
31 SCREW, BASE COVER PLATE SP83214
32 GEAR BAR 1109361
33 COLLAR, GEAR BAR 11013183
35 CLAMP, CABLE CC12
36 SCREW, CLAMP, CABLE SP83238
37 SCREW, TENSION STRAP ADJUSTMENT SSH1420314
38 SCREW, GROUND SP8321
39 TRANSFORMER 11096975
41 SCREW, HANDLE SWING SB142034
42 SCREW, HANDLE SWING SSH142012
43 SENSOR ASSEMBLY BLUE 110949110
44 SET SCREW, SENSOR SST381638
45 TERMINAL BLOCK 11098414
46 SCREW, TERMINAL BLOCK SP83212
47 SOLID STATE RELAY MPR90217
48 SCREW, RELAY & TRANSFORMER SP83214
49 MICRO SWITCH 110969044
50 SCREW, MICRO SWITCH SR44034
51 WIRE HARNESS 110589050
52 SCREW, GEAR RACK SSH381634
53 CONTROL PANEL OVERLAY ODP2300PI
54 CONTROL FACIA 11086027
55 DIGITAL CONTROL 11096905220
56 SPACER, NYLON 110969111
57 NUT, DIGITAL CONTROL NH632
DP2000PIPE QTY,
208 ~ AC
1
1
1
1
2
1
1
6
1
1
4
4
2
1
1
4
4
1
1
1
4
1
1
1
1
1
6
1
2
2
2
1
1
1
4
1
2
2
1
4
2
8
1
2
1
2
1
1
1
4
4
PLDP2000PIPRB30000061214
PROLUXE
PARTSLISTFORDP2000PIP
REF. # DESCRIPTION
58 WASHER LOCK INT, DIGITAL CONTROL WLIT6
59 POWER DIST CABLE 110200067
60 WASHER, GROUND WSAE8
61 WASHER LOCK INTERNAL, GROUND WLIT8
62 NUT, GROUND NH832
63 TERMINAL BLOCK #6 6016
65 SCREW, HANDLE SWING SSH142058
66 SCREW, COLLAR SSH516181D
67 SCREW, COLLAR SST142034
68 ORING, COLLAR MPSS062
69 SCREW, COLLAR SST5161834
70 COLLAR 11041323
71 BUSHING, BRASS (TENSION STRAP) 11018966
72 MICROSWITCH BRACKET 1101021213
73 WOODRUFF KEY KW931634
75 ZERK FITTING B792
76 ARM RETAINING PLATE 11056858
77 PIN, ROLL PR18516
78 SCREW, ARM RETAINING PLATE SSH1213112
79 BUSHING, INSULATING 1/2" 110966022
81 ZERK, FITTING B610
82 SET SCREW, HANDLE SOCKET SST14201
84 MARKER STRIP MS6016
85 WASHER, SAE 1/2" WSAE12
86 TUBE, WIRE SUPPORT 110200020
87 FIBERGLASS INSULATION 1101171251
88 FUSE HOLDER 1 AMP MPPF708
89 FUSE BUSS 1 AMP MPPF701R
90 SCREW PHILLIPS PAN 2-56 x 1/4 SP25614
91 NUT, HEX SELF LOCKING 1/2"-20 NHSL1220
92 COVER, LEVELING SPRING 110200016
93 DETENT, PLUNGER SPRING 3/8-16 MPSP134
95 TENSION STRAP SPACER 11024369
96 MARKER STRIP MS6992
A1 UPPER PLATEN WIRE ONLY 1101141474208K
A2 UPPER PLATEN COMPLETE ASSEMBLY 1101141474208AK
A3 LOWER PLATEN WIRE ONLY 1101141432208K
A4 LOWER PLATEN COMPLETE ASSEMBLY 1101141432208AK
A5 KITTED, PINION GEAR ASSEMBLY 1109360K
A6 FEET, RUBBER RF209
DP2000PIPE QTY,
208 ~ AC
4
1
6
4
5
1
2
2
1
1
1
1
1
1
4
1
1
1
1
1
1
3
1
2
1
2
1
1
1
1
1
1
1
1
1
1
1
1
1
5
PLDP2000PIPRB30000061214
Rev 12916
Warranty & Return Policy
Proluxe warrants all products manufactured by it against defects in workmanship or materials from the date of purchase for a period of
(1) year on parts and labor. This warranty applies to only equipment purchased and used in the United States. Warranty period
shall begin when equipment ships. Warranty travel shall only be covered for 60 miles. Limited lifetime warranty on heating
elements.
ALL WARRANTY SERVICE CALLS MUST BE APPROVED BY PROLUXE. IF THIS PROCEDURE IS NOT FOLLOWED,
WARRANTY SERVICE WILL NOT BE COVERED. WARRANTY SERVICE WILL BE PAID ON STRAIGHT TIME, OVERTIME WILL
NOT BE COVERED.
Exclusions:
1. WOOD / GAS FIRED OVENS: PROLUXE warranty applies to the main body of the oven being steel / refractory and insulation shall
be free from defects in materials and workmanship for a period of four years from the date of purchase. The gas equipment shall be
free from defects in materials and workmanship for a period of one (1) year
from the date of purchase. Lifetime warranty against cracks on oven floor.
2. Air compressors are excluded from this warranty, but PROLUXE may act as a warranty expeditor in certain instances regarding
these compressors. The air compressor manufacturer provides a limited warranty
and a copy of this warranty is furnished with all compressors sold by PROLUXE. For prompt handling of compressor warranty claims
the instructions of the compressor manufacturer must be adhered to.
3. Equipment built to special order as well as accessories cannot be canceled and are not returnable unless defective within the
terms of this warranty.
4. In no event shall PROLUXE be liable for consequential damages arising out of the failure of any of its products if operated
improperly or caused by normal wear or damage by operator abuse.
5. BC2325 pedestal warranty disclaimer: Pedestals shall only be covered under warranty if they have been cleaned using the factory
approved cleaning method. cracked or damaged pedestals must be inspected by the factory before warranty is authorized.
6. Limited lifetime warranty on heating elements: If replacement is needed, Proluxe will send the new part at no charge but labor will
not be covered unless the unit is still under the 1 year manufacture warranty.
Returned Merchandise Policy:
Should it become necessary to return any of the company’s products, the following instructions must be adhered to: First,
contact our customer service department for approval and a return authorization number. Please have the serial number
of your item available at that time. All merchandise must be shipped freight prepaid by customer or service agency.
Subject to the inspection of the product by the company, a restocking charge of 20% of the Net purchased price paid to
PROLUXE will be assessed. Merchandise may not be returned for credit without prior written approval of PROLUXE. Collect shipments
will not be accepted. No returns after 60 days of original shipment date on machines. Purchased parts may not be returned after 30
days.
If upon inspection by PROLUXE or its authorized agent it is determined the equipment has not been used in an appropriate manner,
has been modified, or has not been properly maintained, or has been subject to misuse,
misapplication, neglect, abuse, accident, unauthorized modification, damage during transit, delivery, fire, flood, act or war,
riot or act of God, then this warranty shall be deemed null and void.
Terms & Conditions:
1. Prices indicated in the PRICE LIST are suggested retail prices and are shown in U.S. DOLLARS.
2. Terms of Payment: 1% 10 days, NET 30 days.
3. NEW ACCOUNTS: Satisfactory credit information must be provided before open account status can be extended.
Unless agreed otherwise, all shipments will be made C.O.D., CASH IN ADVANCE.
4. PRICING: Prices, specifications, model numbers, capacities and accessories are subject to change without notice.
5. FREIGHT / ROUTING: Method of shipment will be determined by PROLUXE unless otherwise
advised by PURCHASER.
6. DAMAGED CLAIMS: All merchandise shipped at purchaser’s risk. Inspection must be made by purchaser at time
goods are received. If goods are damaged, the PURCHASER shall request that the agent of the transportation
company make a written notation on the proper shipping documents immediately and then file a claim for damage.
GOODS DAMAGED IN SHIPMENT ARE NOT RETURNABLE.
7. RETURNS: Machines may not be returned after 60 days. Purchased parts may not be returned after 30 days. A
restocking fee of 20% will be assessed on non-warranty returns.
8. TAXES: Prices indicated herein DO NOT include State, Federal, Local or foreign taxes or duties, nor do they include
fees, permits, insurance or other levies, all of which are the responsibility of the purchaser.
9. All orders are subject to acceptance by PROLUXE.
10. Possession of this price list shall not be considered an offer to sell.
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