Doughpro Proluxe DP2000LB Operators Manual

Operations Manual

Model: DP2000PB
Dual Heat Tortilla Press

formerly DOUGHPRO. New Name. Same Quality. Superior Service.

proluxe.com

Congratulations!

Factory in Perris, California

Your selection of the Proluxe DP2000
is a sound business decision. Whether
your intended use is to press or par bake
dough for pizzas, tortillas, mushi skins
or other appropriate dough products, rest
assured that you have made a wise
choice.

Proluxe equipment is a result of the
highest quality engineering and time­tested design. Your machine, combined
with Proluxe’s reputation of
innovation in dough press equipment
manufacturing, insures the continuing
capability of delivering the best­decorated product possible.

This manual describes installation,
operation, and maintenance procedures
for your new model DP2000.

Your model DP2000 machine will have
a long trouble-free life. Read this
manual carefully and keep it with your
machine; it’s your key to proper
operation and lasting service.

Included with your shipment:

• 5 Rubber Feet

• Platen Saver **If your unit has

polished platens**

Installation

DOMESTIC

Use a separate 15 amp AC
circuit. Only industrial extension
cords with proper wire size
should be used; size 16/3 wire for
distance up to 25 feet, and size
14/3 for distance up to 50 feet.

INTERNATIONAL

Use a designated 16 amp AC
circuit. Only industrial extension
cords with proper wire size (2.5
sq. mm) shall be used.

Make sure there is a proper electrical
wall outlet located within reach of the
cord and plug attached to the press.
Then place the press in an area that
allows for “swing clearance”. Note that
the upper platen rotates up to 90°, in a
backward rotation, to facilitate removal
of the dough product after the press
cycle has been completed. Also note
that the machine requires a vertical, clear
space of 33” from the bottom of the
machine to the top of the pull handle.

Limited Machine Warranty

Proluxe warrants this dough press
machine, when operated under normal
conditions, to be free from
manufacturing defects in material and
workmanship for a period of one year on
parts and labor from the invoice date.

This warranty will be effective only
when Proluxe authorizes the original
purchaser to return the product to the

-1- DP2000-1725-7/04

prepaid and only when the product, upon
examination, has proven to be defective.

This warranty does not apply to any
machine that has been subjected to
misuse, negligence or accident.

Proluxe shall not be liable for the
injury, loss or damage, direct or
consequential, arising out of the use or
the inability to use the product.

No claim of any kind shall be greater in
amount than the sale price of the product
or part to which claim is made.

This is the sole warranty given by the company, it is in
lieu of any other warranties, expressed or implied, in
law or in fact, including the warranties of
merchantability and fitness for a particular use, and is
accepted such by the purchaser in taking delivery of
this product.

Specifications

Electrical:
240V/50-60Hz/2800W/11.66Amps
Requires 30 AMP outlet

Includes 72” NEMA 6-15P approved
cord and plug.

Shipping Weight:

180lbs. (82kg)

Familiarize yourself with controls and
operating mechanisms before attempting
to use the DP2000. These are as
follows:

(A) Pull Pressing Handle for raising

and lowering the upper platen.
This action forces the mating of
the platens.

(B) Thickness Control Dial.

(C) On/Off Button. The green light

above the button will illuminate
when turned on to indicate
power is in the press.

(D) Control Panel (see Control

Board Operations)

(E) Handle for swing-out platen.

(F) Upper platen

(G) Lower platen

(H) Handle adjustments (see

Tightening the Pull-Down
Handle)

Safety Summary

-2- DP2000-1725-7/04

WARNING

In case of power cord damage,
do not attempt to repair or
replace the power cord. Contact
the manufacturer or the local
distributor.

WARNING

Avoid touching hot surfaces
while operating the machine.

CAUTION

During normal operation, the
base of the machine must be
installed or placed above the wall
socket.

CAUTION

When servicing or cleaning the
machine, make sure that the
power cord is removed from the
wall socket.

Control Board Operations

Solid State Controller

This controller has three (3) control
features:

1. Temperature – Temperature may
be set from 225°-450°F (107°­232°C). The factory default
setting is 200°. If you would like
to change this setting, simply
follow the Controller Operation
directions.

2. Counter – Cycle counter counts
the number of applications from
1 to 9999 (see additional Notes –
Counter).

3. Timer – A timer mode is
available upon special request. If
you would like to have the timer
function installed, please call
1-800-624-6717

Controller Operation

Temperature Control

1. Press the MODE button until
temperature is displayed.

2. Push and hold SET button and
simultaneously push UP (V) or
DOWN (W) arrow buttons to the
desired temperature setting.

For the DP2000, both the upper
and lower platens may be set to
different temperatures.

• Upper Platen: Simply
push the MODE button
until the “upper” light is
illuminated. Adjust the
temperature as noted
above.

• Lower platen: Simply
push the MODE button
until the “lower” light is
illuminated. Adjust the
temperature as noted
above.

-3- DP2000-1725-7/04

Dough Pressing Operations

SETTING CRUST THICKNESS
CONTROL:

*The thickness is determined by dough
weight and temperature setting on each
platen. Setting crust thickness is as
simple as the twist of a dial. The
thickness adjustment dial can be located
on the top of the DP2000. By means of
trial and error, rotate the dial until
desired thickness is obtained. **If your
platens are polished they have been
coated with Platen Saver. This product
will prevent dough from sticking and
make cleanup much easier. A sample
bottle has been included along with an
order sheet for your convenience. Note:

Never force the dial past its stop
position or damage could occur.

PRESSING DOUGH:

1. First make sure you have the
correct type electrical current or
serious damage could occur!

2. Press the Power Button in order
to turn the machine on. A green
light will illuminate above the
power button indicating that
power is in the machine.

3. Both the upper and lower platens
will heat up once you have
adjusted your digital control to
your desired setting. Note:

Different products require
different temperature settings. In
order to determine the right
temperature setting for your
product, refer to the following
table simply as a guide for
starting.

Dough

Product

Pizza

Flour

Tortilla

Corn

Tortilla

Mushi

Skin

Press Only Press & Par Bake

Temp

150°F

both

platens

N/A

No heat,

must

use wax

paper
150°F

both

platens

Press
Time

3

seconds

3

seconds

3

seconds

Temp

325°F

both

platens

350°F

both

platens

N/A

N/A

*To achieve consistent size flour
tortillas of smaller than 10” you will
need to only press 2 at a time as shown
in the pictures included with the
manual.

Note: Keep in mind that dough
formulations may differ, and that you
may have to do some trial and error
testing of different temperatures and
platen pressure to arrive at the proper
end result for your particular product.

Also note that the finished, after­pressing diameter of the finished dough
piece is determined by the weight of the
dough and the amount of pressure
applied to the platens.

For best results, your dough should be
proofed at room temperature before
pressing, but it will also press directly
out of your refrigerator. Flour is not

required to press a crust and should not
be dusted on any part of the machine.

Press
Time

7-15

seconds

1 quick

second

-4- DP2000-1725-7/04

No. DPPC1. (See our catalog
and price list for information.)

Note: This spray will not affect
the taste of your crust in any
way.

6. Place your pre-portioned ball of
dough in the approximate center
of the lower platen. Add another
dash of spray to the top of the
dough ball.

7. Close the platen and pull the “U”
shaped handle down to
commence the pressing
operation.

8. Hold the handle down for as long
as you have determined to be the
appropriate amount of time for
your particular product and then
simply pull the handle back up
when you have completed.

9. Inspect your dough. If it is too
thick, rotate the thickness control
dial, located on the top of the
machine, to the line marked
“THIN”. Reverse this procedure
if your product presses too thin.
Experiment with temperature,
dough weight, time, and pressure
until you arrive at the desired
result.

10. Remove the finished product by
rotating the upper platen out of
the way until you have sufficient
space to do so. Place the dough
on a screen or in a pan. Since the
shape of the dough may be
altered slightly in the transfer
process, some hand fitting may
be required. Add toppings, if
desired, and now you are ready
to bake.

ADDITIONAL NOTES:

Temperature

Note

Fahrenheit/Centigrade (Celsius)
Conversion

The temperature controller can
be programmed to display either
°F or °C. To change: Press the
MODE button until the
temperature is displayed, then
push and hold the SET button for
10 seconds.

Counter

The controller has a built in cycle
counter.

• Press MODE button until the
counter is displayed.

• Counter display range is 0000 to

9999.

• To reset the cycle counter,
display the counter reading, then
push and hold both UP (V) and
DOWN (W) arrow buttons for 3
seconds until the counter resets
to zero (0000) on the display.

Tightening the Pull-Down Handle

The pull-down pressing handle requires
adjustment periodically to prevent it
from free falling. Whenever the handle
seems too loose or is falling by itself, the
problem can be corrected easily and
quickly as follows:

1. Using a 3/16” hex shaped Allen
wrench, insert in key slot located
on the right beneath the upper
shroud.

2. Tighten until the press action of
the handle becomes firm but not
too tight.

-5- DP2000-1725-7/04

International Symbols

Serial Tags

Preventative Maintenance Suggestions

The Proluxe DP2000 machines are
relatively maintenance free. For a long
and trouble-free life, the following
preventative maintenance should be
followed:

Daily Care:

1. Platens: These platens should
only be cleaned with mild soap
and warm water then wiped off
with a clean, soft cloth or soft
sponge. Never use steel wool or

harsh abrasives or you will
cause costly damage.

2. All other exterior surfaces:
Here again a daily wipe down
with mild soap and warm water
will do the job quite nicely.

Never use steel wool or harsh
abrasives or you will cause
costly damage.

-6- DP2000-1725-7/04

Piston Maintenance:

In order to ensure proper and trouble
free operation of the press piston, it is
important that the machine be lubricated
once every three (3) months, under
normal operation. High volume users
may require more frequent lubrication.

The lubricant used must be USDA H-1
authorized for food machinery. This
lubricant can be ordered through
Proluxe as part number # 110-002.
Please follow these simple instructions:

1. Locate the grease port on the
machine. Machines with pull
down arms have a single grease
port located below the upper
head on the right side of the
vertical post. Machines with
swing-away upper heads have
two grease ports; one on the right
side of the vertical post and one
on the back of the vertical post.
All other machines have a single
port. (refer to illustration)

2. Place grease gun head against
grease port and apply enough
pressure to allow gun head to
engage the grease port.

3. Squeeze handle of grease gun
which forces the grease into the
piston. One squeeze is all it

takes.

Service Problems:

Contact our factory or approved service
agency (U.S. only). Note: When

contacting factory for information, parts
or service instructions, it is of the utmost
importance that the serial number of the
machine be provided. This number can
be found on the serial plate located on
the rear of the machine.

-7- DP2000-1725-7/04

DOUGHPRO

DP2000 Trouble Shooting Guide

Symptom Probable Cause Action to be Taken

Power Button on Digital Controller

face is depressed but doesn’t turn

on.

Power Cord is not plugged in.

Plug power cord into wall 's receptacle
and depress power button on
controller

Circuit Breaker is tripped off in the
site's breaker box

Reset circuit breaker that the Grill is
plugged into. Depress Power Button to
turn on.

Transformer has taken a electrical
surge and is damaged

Replace Transformer after you check
secondary side of transformer. If
working properly, you should receive
12vdc.

Check voltage on the secondary side
of the Transformer. If you read
12VDC then you are receiving voltage
to the Controller.

Replace Controller. Controller should
be on once the power button is
depressed.

Possibly blown Fuse Replace fuse.

Digital Controller's LED's are
scrambled or randomly irratic. If
when turning on, the display will
first go to segment check

Possibly a componet on the Digital
Controller is damaged

Replace Digital Controller

Possibly control needs to reset

While unit is on (controller lit up)
Unplug unit, wait for 1 min. then plug
machine on and depress power button.

Digital Controller on startup goes

through LED segment check (8888)

then to version # and then loops
back to to the above reboot.

The relay driver on the digital control
may be blown.

Replace Digital Controller.

Digital display shows PROB. No

heat on Upper Platen or Lower
Platen.

Sensor lost it's continuity as shown
on a muti-meter.

Disconnect prob that is open (no
continuity as shown on a multi-meter.
Must replace Sensor (RTD). Do not cut
and splice new sensor. Install new
2000 ohm RTD sensor to under side of
Heat Platen and reconnect to
Controller.

When depressing the tactile button
on Digital Controller, nothing
happens.

The tactile buttons under the overlay
may be not close enough to activate.
Same goes if the buttons are already
pressed by overlay without
depressing button.

Carefully (no too much at one time to
avoid fracturing the traces on the
Controller) tighten the nuts on the
back of the Controller until button
activate. Same goes in reverse if
buttons are held down by the overlay.

Digital display shows Relay and

Particular zone is over heating or
outer zone).

The Relay on the switched side is not
opening to regulate temperture.

Replace the Relay.

Beeper not functioning or
intermitten beeper sound.

Beeper on Digital Control board
failed.

Replace Digital Controller board

If setpoint is reached but slighty off
in temperature.

Offset may need to be calibrated and
adjusted.

Must call [phone] ext. 129 for
confidential instructions.

DOUGHPRO

DP2000 Trouble Shooting Guide

Symptom Probable Cause Action to be Taken

Heater Platen overheating

If the Relay (depending the year of
the model) on the coil side are
receiving 12vdc indicates the
Controller is functioning properly. On
the switching side of the relay, is
there 120 vac going to the heater in
question . If there is no voltage on
the to the switching side of the relay
to the heaters, the Relay is not
working properly. It has been seen
on remote cases, the Sensor (2M
ohm) can give a false reading as well.

Replace Relay If the Controller's heat­on LED is not lit indicating the
controller is working properly. If this is
not the issue, replace sensor.

Dough not having same thickness
across the press dough.

To adjust upper platen for level press

Underneath the arm resting on the
Upper Platen Shroud you will find 4,
stacked hex bolts sitting over the upper
platen attach to the arm. The top bolts
are called locking bolts. The 4 larger
Hex Bolts below are Adjustment Bolts.
Break free the 4 Locking blts. With a
open end wrench adjust the A. bolts
(1/8 turn at a time where needed and
test with dough. After satisfied,
tighten the Locking bolts making sure
not to move the larger Adustment
Bolts.

PROLUXE

PARTSLISTDP2000

REF. # DESCRIPTION

1 KNOB, THICK / THIN 1109309 1109309 1109309 1109309
2 HOUSING, INSTRUMENT 110118122 110118122 110118122 110118122
3 CABLE STRAIN RELIEF 3231 3231 3231 3231
4 SCREW, HOUSING SF142034 SF142034 SF142034 SF142034
5 HANDLE SOCKET 11016650 11016650 11016650 11016650
6 BRACKET, HOUSING 110144130 110144130 110144130 110144130
7 CAM RAMP ASSEMBLY 1109310 1109310 1109310 1109310
8 RETAINING CLIP (CAM RAMP) MPSC240 MPSC240 MPSC240 MPSC240

9 SET SCREW, GEAR BAR ASSEMBLY SST142038 SST142038 SST142038 SST142038
10 GEAR RACK 1109380 1109380 1109380 1109380
11 PISTON ASSEMBLY 11018974 11018974 11018974 11018974
12 LOCKING BOLT, ADJUSTMENT BH51618134G5 BH51618134G5 BH51618134G5 BH51618134G5
13 BOLT, LEVEL ADJUSTMENT 1109367 1109367 1109367 1109367
14 SHROUD, UPPER PLATEN 1109336 1109336 1109336 1109336
15 LEFT HAND SWING ASSEMBLY
16 KNOB (SWING) 110017 110017 110017 110017
17 HANDLE SWING 110288210 110288210 110288210 110288210
18 CAP, VINYL (ADJUSTMENT SCREWS) SC0687 SC0687 SC0687 SC0687
20 SCREW, PAN HEAD N/A SP142012 N/A SP142012
21 BASE ASSEMBLY WITH POST 11061911 11061911 11061911 11061911
23 SHIM, GEAR RACK 110144120 110144120 110144120 110144120
24 COVER PLATE, BASE 11010954 11010954 11010954 11010954
25 SCREW, LOWER PLATEN SSH51618214 SSH51618214 SSH51618214 SSH51618214
26 POWER CORD 110969175 110969175 110969175 110969175
27 SET SCREW, BASE GROUND SST8321 SST8321 SST8321 SST8321
28 TENSION STRAP ASSEMBLY 11041663 11041663 11041663 11041663
29 HANDLE, PRESSURE 1109390 1109390 1109390 1109390
30 ARM 11098421 11098421 11098421 11098421
31 SCREW, BASE COVER PLATE SP83214 SP83214 SP83214 SP83214
32 GEAR BAR 1109361 1109361 1109361 1109361
33 COLLAR, GEAR BAR 11013183 11013183 11013183 11013183
34 PINION GEAR 1109360A 1109360A 1109360A 1109360A
35 CLAMP, CABLE CC12 CC12 CC12 CC12
36 SCREW, CLAMP, CABLE SP83238 SP83238 SP83238 SP83238
37 SCREW, TENSION STRAP ADJUSTMENT SSH1420314 SSH1420314 SSH1420314 SSH1420314
38 SCREW, GROUND SP8321 SP8321 SP8321 SP8321
39 TRANSFORMER 11096975 11096975 11096975 11096975
40 WASHER, CLAMP, CABLE WSAE8 WSAE8 WSAE8 WSAE8
41 SCREW, HANDLE SWING SB142034 SB142034 SB142034 SB142034
42 SCREW, HANDLE SWING SSH142012 SSH142012 SSH142012 SSH142012
43 SENSOR ASSEMBLY BLUE 110949110 110949110 110949110 110949110

DP2000B DP2000LB DP2000PB DP2000PLB
240 ~ AC 240 ~ AC 240 ~ AC 240 ~ AC

N/A

11058901

N/A

11058901

PLDP2000R93293123113.DOC

PROLUXE

PARTLISTDP2000

REF. # DESCRIPTION

44 SET SCREW, SENSOR SST381638 SST381638 SST381638 SST381638
45 TERMINAL BLOCK 11098414 11098414 11098414 11098414
46 SCREW, TERMINAL BLOCK SP83212 SP83212 SP83212 SP83212
47 SOLID STATE RELAY MPR90217 MPR90217 MPR90217 MPR90217
48 SCREW, RELAY & TRANSFORMER SP83214 SP83214 SP83214 SP83214
49 MICRO SWITCH 110969044 110969044 110969044 110969044
50 SCREW, MICRO SWITCH SR44034 SR44034 SR44034 SR44034
51 WIRE HARNESS 110589050 110589050 110589050 110589050
52 SCREW, GEAR RACK SSH381634 SSH381634 SSH381634 SSH381634
53 CONTROL PANEL OVERLAY OPRODP1100 OPRODP1100 OPRODP1100 OPRODP1100
54 CONTROL FACIA 11086027 11086027 11086027 11086027
55 DIGITAL CONTROL 11096905220 11096905220 11096905220 11096905220
56 SPACER, NYLON 110969111 110969111 110969111 110969111
57 NUT, DIGITAL CONTROL NH632 NH632 NH632 NH632
58 WASHER LOCK INT, DIGITAL CONTROL WLIT6 WLIT6 WLIT6 WLIT6
59 POWER DIST CABLE 110589067 110589067 110589067 110589067
60 WASHER, GROUND WSAE8 WSAE8 WSAE8 WSAE8
61 WASHER LOCK INTERNAL, GROUND WLIT8 WLIT8 WLIT8 WLIT8
62 NUT, GROUND NH832 NH832 NH832 NH832
63 TERMINAL BLOCK #6 6016 6016 6016 6016
64 NUT, HEX JAM N/A NHJ51618 N/A NHJ51618
65 SCREW, HANDLE SWING SSH142058 SSH142058 SSH142058 SSH142058
66 SCREW, COLLAR SSH516181D SSH516181D SSH516181D SSH516181D
67 SCREW, COLLAR SST142034 SST142034 SST142034 SST142034
68 ORING, COLLAR MPSS062 MPSS062 MPSS062 MPSS062
69 SCREW, COLLAR SST5161834 SST5161834 SST5161834 SST5161834
70 COLLAR 11041323 11041323 11041323 11041323
71 BUSHING, BRASS (TENSION STRAP) 11018966 11018966 11018966 11018966
72 MICROSWITCH BRACKET 1101021213 1101021213 1101021213 1101021213
73 WOODRUFF KEY KW931634 KW931634 KW931634 KW931634
74 RUBBER LEG N/A 110288204 N/A 110288204
75 ZERK FITTING B792 B792 B792 B792
76 ARM RETAINING PLATE 11056858 11056858 11056858 11056858
77 PIN, ROLL PR18516 PR18516 PR18516 PR18516
78 SCREW, ARM RETAINING PLATE SSH1213112 SSH1213112 SSH1213112 SSH1213112
80 BUSHING, INSTRUMENT HOUSING 212NN01420000 212NN01420000 212NN01420000 212NN01420000
81 ZERK, FITTING B610 B610 B610 B610
82 SET SCREW, HANDLE SOCKET SST14201 SST14201 SST14201 SST14201
83 WAVE WASHER 5806282 5806282 5806282 5806282
84 MARKER STRIP MS6016 MS6016 MS6016 MS6016
85 WASHER, ARM RETAINING PLATE WSAE12 WSAE12 WSAE12 WSAE12
87 FIBERGLASS INSULATION MPSP251 MPSP251 MPSP251 MPSP251
88 FUSE HOLDER 1 AMP MPPF708 MPPF708 MPPF708 MPPF708

DP2000B DP2000LB DP2000PB DP2000PLB
240 ~ AC 240 ~ AC 240 ~ AC 240 ~ AC

PROLUXE

PARTSLISTDP2000

REF. # DESCRIPTION

89 FUSE BUSS 1 AMP MPPF701R MPPF701R MPPF701R MPPF701R
90 SCREW PHILLIPS PAN 2-56 x 1/4 SP25614 SP25614 SP25614 SP25614
A1 UPPER PLATEN WIRE ONLY 1101021101 1101021101 11098431100 11098431100
A2 UPPER PLATEN COMPLETE ASSEMBLY 1101021101K 1101021101K 11098431200 11098431200
A3 LOWER PLATEN WIRE ONLY 1101021100 1101021100 11098432100 11098432100
A4 LOWER PLATEN COMPLETE ASSEMBLY 1101021100K 1101021100K 11098432200 11098432200
A5 PINION GEAR ASSEMBLY 1109360A 1109360A 1109360A 1109360A
A6 FEET, RUBBER (5 EACH) RF209 RF209 RF209 RF209

DP2000B DP2000LB DP2000PB DP2000PLB
240 ~ AC 240 ~ AC 240 ~ AC 240 ~ AC

PLDP2000R93293123113.DOC

Warranty & Return Policy

Proluxe warrants all products manufactured by it against defects in workmanship or materials from the date of purchase for a period of

(1) year on parts and labor. This warranty applies to only equipment purchased and used in the United States. Warranty period

shall begin when equipment ships and will not exceed 90 days past the original shipment date. Warranty travel shall only
be covered for 60 miles.

ALL WARRANTY SERVICE CALLS MUST BE APPROVED BY PROLUXE. IF THIS PROCEDURE IS NOT FOLLOWED,
WARRANTY SERVICE WILL NOT BE COVERED. WARRANTY SERVICE WILL BE PAID ON STRAIGHT TIME, OVERTIME WILL
NOT BE COVERED.

Exclusions:

1. WOOD / GAS FIRED OVENS: PROLUXE warranty applies to the main body of the oven being steel / refractory and insulation shall
be free from defects in materials and workmanship for a period of four years from the date of purchase. The gas equipment shall be
free from defects in materials and workmanship for a period of one (1) year
from the date of purchase. This warranty excludes the tandoori and home oven. Lifetime warranty against cracks on oven floor.

2. TANDOORI & HOME OVENS: PROLUXE warrants the Tandoori & Home Oven including gas equipment shall be free from defects
in materials and workmanship for a period of one (1) year from the date of purchase.

3. Air compressors are excluded from this warranty, but PROLUXE may act as a warranty expeditor in certain instances regarding
these compressors. The air compressor manufacturer provides a limited warranty
and a copy of this warranty is furnished with all compressors sold by PROLUXE. For prompt handling of compressor warranty claims
the instructions of the compressor manufacturer must be adhered to.

4. Equipment built to special order as well as accessories are not returnable unless defective within the terms of this warranty.

5. In no event shall PROLUXE be liable for consequential damages arising out of the failure of any of its products if operated
improperly or caused by normal wear or damage by operator abuse.

6. BC2325 pedestal warranty disclaimer: Pedestals shall only be covered under warranty if they have been cleaned using the factory

approved cleaning method. cracked or damaged pedestals must be inspected by the factory before warranty is authorized.

Returned Merchandise Policy:

Should it become necessary to return any of the company’s products, the following instructions must be adhered to: First,
contact our customer service department for approval and a return authorization number. Please have the serial number
of your item available at that time. All merchandise must be shipped freight prepaid by customer or service agency.
Subject to the inspection of the product by the company, a restocking charge of 20% of the Net purchased price paid to

PROLUXE will be assessed. Merchandise may not be returned for credit without prior written approval of PROLUXE. Collect shipments
will not be accepted. No returns after 60 days of original shipment date on machines. Purchased parts may not be returned after 30

days.
If upon inspection by PROLUXE or its authorized agent it is determined the equipment has not been used in an appropriate manner,
has been modified, or has not been properly maintained, or has been subject to misuse,
misapplication, neglect, abuse, accident, unauthorized modification, damage during transit, delivery, fire, flood, act or war,
riot or act of God, then this warranty shall be deemed null and void.

Terms & Conditions:

1. Prices indicated in the PRICE LIST are suggested retail prices and are shown in U.S. DOLLARS.

2. Terms of Payment: 1% 10 days, NET 30 days.

3. NEW ACCOUNTS: Satisfactory credit information must be provided before open account status can be extended.
Unless agreed otherwise, all shipments will be made C.O.D., CASH IN ADVANCE.

4. PRICING: Prices, specifications, model numbers, capacities and accessories are subject to change without notice.

5. FREIGHT / ROUTING: Method of shipment will be determined by PROLUXE unless otherwise
advised by PURCHASER.

6. DAMAGED CLAIMS: All merchandise shipped at purchaser’s risk. Inspection must be made by purchaser at time
goods are received. If goods are damaged, the PURCHASER shall request that the agent of the transportation
company make a written notation on the proper shipping documents immediately and then file a claim for damage.
GOODS DAMAGED IN SHIPMENT ARE NOT RETURNABLE.

7. RETURNS: Machines may not be returned after 60 days. Purchased parts may not be returned after 30 days. A
restocking fee of 20% will be assessed on non-warranty returns.

8. TAXES: Prices indicated herein DO NOT include State, Federal, Local or foreign taxes or duties, nor do they include
fees, permits, insurance or other levies, all of which are the responsibility of the purchaser.

9. All orders are subject to acceptance by PROLUXE.

10. Possession of this price list shall not be considered an offer to sell.