
DOUGHPRO
DP1100 Trouble Shooting Guide
Symptom Probable Cause Action to be Taken
Power Button on Digital Controller
face is depressed but doesn’t turn
on.
Power Cord is not plugged in.
Plug power cord into wall 's receptacle
and depress power button on
controller
Circuit Breaker is tripped off in the
site's breaker box
Reset circuit breaker that the Grill is
plugged into. Depress Power Button to
turn on.
Transformer has taken a electrical
surge and is damaged
Replace Transformer after you check
secondary side of transformer. If
working properly, you should receive
12vdc.
Check voltage on the secondary side
of the Transformer. If you read
12VDC then you are receiving voltage
to the Controller.
Replace Controller. Controller should
be on once the power button is
depressed.
Possibly blown Fuse Replace fuse.
Digital Controller's LED's are
scrambled or randomly irratic. If
when turning on, the display will
first go to segment check
Possibly a componet on the Digital
Controller is damaged
Replace Digital Controller
Possibly control needs to reset
While unit is on (controller lit up)
Unplug unit, wait for 1 min. then plug
machine on and depress power button.
Digital Controller on startup goes
through LED segment check (8888)
then to version # and then loops
back to to the above reboot.
The relay driver on the digital control
may be blown.
Replace Digital Controller.
Digital display shows PROB. No
heat on Upper Platen.
Sensor lost it's continuity as shown
on a muti-meter.
Disconnect prob that is open (no
continuity as shown on a multi-meter.
Must replace Sensor (RTD). Do not cut
and splice new sensor. Install new
2000 ohm RTD sensor to under side of
Heat Platen and reconnect to
Controller.
When depressing the tactile button
on Digital Controller, nothing
happens.
The tactile buttons under the overlay
may be not close enough to activate.
Same goes if the buttons are already
pressed by overlay without
depressing button.
Carefully (no too much at one time to
avoid fracturing the traces on the
Controller) tighten the nuts on the
back of the Controller until button
activate. Same goes in reverse if
buttons are held down by the overlay.
Digital display shows Relay and
Particular zone is over heating or
outer zone).
The Relay on the switched side is not
opening to regulate temperture.
Beeper not functioning or
intermitten beeper sound.
Beeper on Digital Control board
failed.
Replace Digital Controller board
If setpoint is reached but slighty off
in temperature.
Offset may need to be calibrated and
adjusted.
Must call (800) 624-6717 ext. 129 for
confidential instructions.

DOUGHPRO
DP1100 Trouble Shooting Guide
Symptom Probable Cause Action to be Taken
Heater Platen overheating
If the Relay (depending the year of
the model) on the coil side are
receiving 12vdc indicates the
Controller is functioning properly. On
the switching side of the relay, is
there 120 vac going to the heater in
question . If there is no voltage on
the to the switching side of the relay
to the heaters, the Relay is not
working properly
Replace Relay If the Controller's heaton LED is not lit indicating the
controller is working properly.
Dough not having same thickness
across the press dough.
To adjust upper platen for level press
Underneath the arm resting on the
Upper Platen Shroud you will find 4,
stacked hex bolts sitting over the upper
platen attach to the arm. The top bolts
are called locking bolts. The 4 larger
Hex Bolts below are Adjustment Bolts.
Break free the 4 Locking blts. With a
open end wrench adjust the A. bolts
(1/8 turn at a time where needed and
test with dough. After satisfied,
tighten the Locking bolts making sure
not to move the larger Adustment
Bolts.

PROLUXE PARTS LIST FOR MODEL
DP1100AU
1 BASE ASSEMBLY 110931101 110931101 110931101 1
2 ARM MACHINED 11010212101 11010212101 11010212101 1
3 LOWER PLATEN STOP, ASSEMBLY 110102130 110102130 110102130 1
4 NUT, HEX 3/8-16 NH3816 NH3816 NH3816 1
5 GEAR BAR 1109361 1109361 1109361 1
6 HANDLE SOCKET 11016650 11016650 11016650 2
7 HANDLE, PRESSURE 1109390 1109390 1109390 1
8 RELAY, SOLID STATE MPR90217 MPR90217 MPR90217 1
9 MICROSWITCH BRACKET 1101021213 1101021213 1101021213 1
10 MICRO SWITCH V15G31C25K V15G31C25K V15G31C25K 1
11 MARKER STRIP #2 MS6992 MS6992 MS6992 1
12 BLOCK, TERMINAL ASSY 2 STAGE 11096914 11096914 11096914 1
13 FUSE HOLDER 1 AMP MPPF708 MPPF708 MPPF708 1
14 FUSE BUSS 1 AMP MPPF701R MPPF701R MPPF701R 1
15 TRANSFORMER 11096975 11096975 11096975 1
16 COLLAR, GEAR BAR 11013183 11013183 11013183 2
17 ASSEMBLY, TENSION STRAP 11041663 11041663 11041663 1
18 RACK, GEAR 1109380 1109380 1109380 1
19 ASSEMBLY, PISTON 11018974 11018974 11018974 1
20 SHIM, GEAR RACK 110144120 110144120 110144120 1
21 BOLT, LEVEL ADJUSTMENT 1109367 1109367 1109367 4
22 BOLT, HEX 5/16-18 X 1 3/4" GR5 BH51618134G5 BH51618134G5 BH51618134G5 4
23 CAP, VINYL (ADJUSTMENT SCREWS) SC0687 SC0687 SC0687 4
24 SCREW, SOCKET HEAD 3/8-16 X 3/4 SSH381634 SSH381634 SSH381634 2
25 CLAMP, CABLE 3/8 CC38 CC38 CC38 1
26 WASHER, SAE #8 WSAE8 WSAE8 WSAE8 5
27 SCREW, PHILLIPS PAN HEAD 8-32 X 3/8 SP83238 SP83238 SP83238 3
28 CAM RAMP ASSEMBLY 1109310 1109310 1109310 1
29 WASHER, WAVE .505 I.DX.750 O.D, X .045 5806282 5806282 5806282 1
30 CLIP "E" RETAINING 1/2 MPSC240 MPSC240 MPSC240 1
31 BRACKET, HOUSING ASSEMLBY 110144130 110144130 110144130 1
32 SCREW, SOCKET HEAD 1/4-20 X 3 1/4 SSH1420314 SSH1420314 SSH1420314 1
33 NUT, HEX 1/4-20 NH1420 NH1420 NH1420 3
34 BUSHING, TENSION STRAP 11018966 11018966 11018966 1
35 BUSHING, SPACER 11024369 11024369 11024369 1
36 SCREW, SET 1/4-20 X 3/8 SST142038 SST142038 SST142038 6
37 SCREW, SET SOCKET HEAD 1/4-20 X 7/8 SST142078 SST142078 SST142078 2
38 SCREW, PHILLIPS PAN 2-56 X 1/4 SP25614 SP25614 SP25614 1
PLDP1100AU RC 050218 CUSTOMER MANUAL

PROLUXE PARTS LIST FOR MODEL
DP1100AU
39 SCREW, BUTTON HEAD 1/4-20X3/4 SB142034 SB142034 SB142034 3
40 FITTING, ZERK 1/4-28 B792 B792 B792 1
41 SCREW, ROUND HEAD 4-40 X 5/8 SLOTTED SR44058 SR44058 SR44058 2
42 SCREW, PAN HEAD 8-32 X 1 SP8321 SP8321 SP8321 1
43 SCREW, PAN HEAD PHILLIPS 8-32 X 1/2 SP83212 SP83212 SP83212 2
44 WASHER, INTERNAL TOOTH LOCK #8 WLIT8 WLIT8 WLIT8 2
45 NUT, HEX 8-32 NH832 NH832 NH832 2
46 HOUSING MACHINED 1101781542201 1101781542201 1101781542201 1
47 DIGITAL CONTROL 11096905211 11096905211 11096905211 1
48 ASSEMBLY, CONTROL FACIA 11086027 11086027 11086027 1
49 NUT, HEX 6-32 NH632 NH632 NH632 8
50 WASHER, INTERNAL TOOTH LOCK #6 WLIT6 WLIT6 WLIT6 8
51 WASHER, STEEL 311150019 311150019 311150019 4
52 NYLON SPACER, 1/4 X .141 X 9/32 LONG 110969111 110969111 110969111 4
53 KNOB, THICK/THIN MACHINED 1109309 1109309 1109309 1
54 SCREW, SOCKET FLAT HEAD 1/4-20 X 3/4 SF142034 SF142034 SF142034 1
55 SHIM WASHER WS12031 WS12031 WS12031 1
56 BUSHING, FLANGE 212NN01420000 212NN01420000 212NN01420000 1
57 SHIM, LOWER PLATEN 110379322055 110379322055 110379322055 1
58 OVERLAY, DIGITAL CONTROL PANEL ODP1100 ODP1100 ODP1100 1
59 COVER PLATE, BASE 11010954 11010954 11010954 1
60 FEET, RUBBER RF209 RF209 RF209 4
61 BOLT, HEX 8-32 X 1/4 BH83214 BH83214 BH83214 6
62 POST, LOWER PLATEN 11015960 11015960 11015960 1
63 CABLE STRAIN RELIEF MPSS168 MPSS168 MPSS168 1
64 POWER CORD 15AMP 250 VOLT AUSTRALIA 110172772177 110172772177 110172772177 1
65 SCREW, SOCKET HEAD 3/8-16 X 1 SSH38161 SSH38161 SSH38161 1
66 SCREW, PHILLIPS PAN HEAD 8-32 X 1/4 SP83214 SP83214 SP83214 4
67 DETENT, PLUNGER SPRING 3/8-16 MPSP134 MPSP134 MPSP134 1
68 DECAL USA STICKER DPROUSA DPROUSA DPROUSA 1
69 ORING, #2-28 N-70, PISTON 238N70 238N70 238N70 1
70 WIRE HARNESS 110560051 110560051 110560051 1
71 WIRE, TGGT, 14GA. (HEATER) 110069 110069 110069 7 FT.
72 TFE SHRINK TUBING 110131 110131 110131 .33 FT.
73
SENSOR ASSEMLBY 110949110 110949110 110949110 1
74
TERMINAL, RING #8 1604 1604 1604 1
75 14-16 GA #10 FORK TERMINAL INSUL. 1626 1626 1626 1
76
TERMINAL Q.D. 3/16 X 18/22GA. 2280 2280 2280 2
PLDP1100AU RC 050218 CUSTOMER MANUAL

PROLUXE PARTS LIST FOR MODEL
DP1100AU
77
SCREW, PAN HEAD 6-32 X 1/4 SP63214 SP63214 SP63214 1
78
WASHER, SAE 5/16 WSAE516 WSAE516 WSAE516 4
79
WASHER, SAE #6 WSAE6 WSAE6 WSAE6 1
80
WIRE, TFE 14GA. GREEN WTFE14G WTFE14G WTFE14G 3.08 FT.
81
SCREW, SET 3/8-16 X 1/2 SST381612 SST381612 SST381612 1
82
SLEEVING, PVC WIRE OPVC1050 OPVC1050 OPVC1050 1.33 FT.
83
TERMINAL, FEMALE MOLEX MPSQ100 MPSQ100 MPSQ100 1
84
TERMINAL, RING #6 1601HT 1601HT 1601HT 1
86
SHROUD, UPPER PLATEN 1109336 1109336 1109336 1
87
KNOB, SWING AWAY 110017 110017 110017 1
88
FLANGED BUSHING MACHINED 110102167 110102167 110102167 1
90
PLATE, LOWER PLATEN LOCK ASSEMBLY 11030623 11030623 11030623 1
91
HANDLE LOWER PLATEN 1106301 1106301 1106301 1
92
SCREW, BUTTON HEAD 1/4-20 X 3/4 SB142034 SB142034 SB142034 2
93
SCREW, BUTTON HEAD 1/4-20 X 5/8 SB142058 SB142058 SB142058 1
94
SCREW, BUTTON HEAD 5/16-18 X 3/4 SB5161834 SB5161834 SB5161834 3
95
PINION GEAR ASSEMBLY 1109360 1109360 1109360 1
96
KEYWAY, #9 3/16 X 3/4 KW931634 KW931634 KW931634 4
97
BRACKET, MICRO SWITCH 110200019 110200019 110200019 1
98
WASHER, SPLIT LOCK, 1/4 WL14 WL14 WL14 1
99
SCREW, SET 1/4‐20 X 3/4 CONE POINT SST142034CP SST142034CP SST142034CP 1
100
WASHER, SAE 3/8 WSAE38 WSAE38 WSAE38 1
101
SCREW, SET 1/4-20 X 1/4" SST142014 SST142014 SST142014 3
102
MANUAL DP1100AU MDP1100AU MDP1100AU MDP1100AU 1
A1 UPPER PLATEN WIRE ONLY 110074240PK 110074240K 110074220K 1
A2 UPPER PLATEN COMPLETE ASSEMBLY 110074240PAK 110074240AK 110074220AK 1
A3 LOWER PLATEN ASSEMBLY 11015932PK 11015932K 11015932K 1
A4 PINION GEAR ASSEMBLY 1109360K 1109360K 1109360K 1
A5 KIT, MICRO SWITCH BRACKET ASSEMBLY 110200019K 110200019K 110200019K 1
PLDP1100AU RC 050218 CUSTOMER MANUAL

Warranty & Return Policy
Proluxe warrants all products manufactured by it against defects in workmanship or materials from the date of purchase for a period of
(1) year on parts and labor. This warranty applies to only equipment purchased and used in the United States. Warranty period
shall begin when equipment ships. Warranty travel shall only be covered for 60 miles. Limited lifetime warranty on heating
elements.
ALL WARRANTY SERVICE CALLS MUST BE APPROVED BY PROLUXE. IF THIS PROCEDURE IS NOT FOLLOWED,
WARRANTY SERVICE WILL NOT BE COVERED. WARRANTY SERVICE WILL BE PAID ON STRAIGHT TIME, OVERTIME WILL
NOT BE COVERED.
Exclusions:
1. WOOD / GAS FIRED OVENS: PROLUXE warranty applies to the main body of the oven being steel / refractory and insulation shall
be free from defects in materials and workmanship for a period of four years from the date of purchase. The gas equipment shall be
free from defects in materials and workmanship for a period of one (1) year
from the date of purchase. Lifetime warranty against cracks on oven floor.
2. Air compressors are excluded from this warranty, but PROLUXE may act as a warranty expeditor in certain instances regarding
these compressors. The air compressor manufacturer provides a limited warranty
and a copy of this warranty is furnished with all compressors sold by PROLUXE. For prompt handling of compressor warranty claims
the instructions of the compressor manufacturer must be adhered to.
3. Equipment built to special order as well as accessories cannot be canceled and are not returnable unless defective within the
terms of this warranty.
4. In no event shall PROLUXE be liable for consequential damages arising out of the failure of any of its products if operated
improperly, altered or caused by normal wear or damage by operator abuse.
5. BC2325 pedestal warranty disclaimer: Pedestals shall only be covered under warranty if they have been cleaned using the factory
approved cleaning method. Cracked or damaged pedestals must be inspected by the factory before warranty is authorized.
6. Limited lifetime warranty on heating elements: If replacement is needed, Proluxe will send the new part at no charge but labor will
not be covered unless the unit is still under the 1 year manufacture warranty.
Returned Merchandise Policy:
Should it become necessary to return any of the company’s products, the following instructions must be adhered to: First,
contact our customer service department for approval and a return authorization number. Please have the serial number
of your item available at that time. All merchandise must be shipped freight prepaid by customer or service agency.
Subject to the inspection of the product by the company, a restocking charge of 20% of the Net purchased price paid to
PROLUXE will be assessed. Merchandise may not be returned for credit without prior written approval of PROLUXE. Collect shipments
will not be accepted. No returns after 60 days of original shipment date on machines. Purchased parts may not be returned after 30
days.
If upon inspection by PROLUXE or its authorized agent it is determined the equipment has not been used in an appropriate manner,
has been modified, or has not been properly maintained, or has been subject to misuse,
misapplication, neglect, abuse, accident, unauthorized modification, damage during transit, delivery, fire, flood, act or war,
riot or act of God, then this warranty shall be deemed null and void.
Terms & Conditions:
1. Prices indicated in the PRICE LIST are suggested retail prices and are shown in U.S. DOLLARS.
2. Terms of Payment: NET 30 days.
3. NEW ACCOUNTS: Satisfactory credit information must be provided before open account status can be extended.
Unless agreed otherwise, all shipments will be made C.O.D., CASH IN ADVANCE.
4. PRICING: Prices, specifications, model numbers, capacities and accessories are subject to change without notice.
5. FREIGHT / ROUTING: Method of shipment will be determined by PROLUXE unless otherwise
advised by PURCHASER.
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goods are received. If goods are damaged, the PURCHASER shall request that the agent of the transportation
company make a written notation on the proper shipping documents immediately and then file a claim for damage.
GOODS DAMAGED IN SHIPMENT ARE NOT RETURNABLE.
7. RETURNS: Machines may not be returned after 60 days. Purchased parts may not be returned after 30 days. A
restocking fee of 20% will be assessed on non-warranty returns.
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