DoorKing Series 9500 Installation And Owner's Manual

Installation/Owner’s Manual

Series 9500

Maximum Security Heavy-Duty Vehicular Slide Gate Operator

Series 9500

Series 9500

Use this manual for circuit board 4404-010 Revision A or higher.

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9510-065-L-3-13

Date Installed:

Installer/Company Name:

Phone Number:

Leave Manual with Owner

UL 325 Compliant

Circuit Board
Serial Number
and Revision Letter:

Copyright 2013 DoorKing, Inc. All rights reserved.

TM

Copyright 2009 DoorKing, Inc. All rights reserved.

SPECIFICATIONS

Use this manual for the 9500 series operators with circuit board 4404-010 Rev A or higher ONLY.

40:1

40:1

Heavy

Duty

10:1

10:1

40:1

Heavy

Duty

Mechanical Disc

Brake

No

No

Yes

Yes

No

Gate

Speed

2 ft/sec

Adjustable

1 ft/sec

Adjustable

4 ft/sec

Adjustable

4 ft/sec

Adjustable

2 ft/sec

Adjustable

Horse
Power

95309550955595569575

7.5

3

5

5

5

Volt/Phase

208 / 3
230 / 3
460 / 3
208 / 3
230 / 3
460 / 3
208 / 3
230 / 3
460 / 3
208 / 1
230 / 1
208 / 3
230 / 3
460 / 3

GearboxAmps Chain #

9.8

9.6

4.8

12.9

12.8

6.4

15.9

15.8

7.9

15.9

15.8

22.6

20.5

10.2

Class of Operation Series 9500 - UL 325 Class III, IV
Type of Gate Vehicular Slide Gates Only
Max Gate Length 160 Ft (Installed Level)
Cycles Continuous
Operating Temperature 10° F to 140° F (-12° C to 62° C)

“Optional” heater kit recommended
for colder temperatures.

Entrapment Protection Provision for connection of a
non-contact sensor (Type B1)
and/or a contact sensor (Type B2).

Slow

Down

Yes

Yes

Yes

Yes

Yes

26”

80

100

80

80

100

Max Gate

Weight - lbs.

10,000

20,000

10,000

10,000

25,000

54”

AC

Module

10 HP

15 HP

15 HP

15 HP

15 HP

Electronic

Brake

Yes

No

Yes

Yes

Yes

WARNING

MOVING GATE CAN CAUSE

Operate gate only when gate area is in sight

and free of people and obstructions.

Do not allow children to play in gate area

or operate gate.

Do not stand in gate path or walk through

path while gate is moving.

Read owner’s manual and safety instructions.

SERIOUS INJURY OR DEATH

WARNING

MOVING GATE CAN CAUSE
SERIOUS INJURY OR DEATH

Operate gate only when gate area is in sight
and free of people and obstructions.

Do not allow children to play in gate area
or operate gate.

Do not stand in gate path or walk through
path while gate is moving.

Read owner’s manual and safety instructions.

39”

59”

Padlock
Not Provided

23.5”

DoorKing, Inc. reserves the right to make changes in the products described in this manual without notice and without obligation of DoorKing, Inc. to notify any persons
of any such revisions or changes. Additionally, DoorKing, Inc. makes no representations or warranties with respect to this manual. This manual is copyrighted, all rights
reserved. No portion of this manual may be copied, reproduced, translated, or reduced to any electronic medium without prior written consent from DoorKing, Inc.

9510-065-L-3-13

20”

Chain Height

15”

44”

1

TABLE OF CONTENTS

SPECIFICATIONS 1

Slide Gate Requirements

Safety Information for Slide Gate Operators

Gate Construction

Important Safety Instructions

Instructions regarding intended installation:

Important Notices

UL325 Entrapment Protection

Glossary

SECTION 1 - INSTALLATION 10

1.1 Gate Hardware

1.2 Removing Cover

10

10

4

5

6

6

6

7

8

9

1.3 Underground Conduit Requirements

1.4 Concrete Pad Description, Gate Types

1.5 Mounting Operator and Chain

1.6 Installation of Chain Tray

1.7 Installation of Warning Signs

10

11-12

13

14

14

SECTION 2 - AC POWER TO OPERATOR(S) 15

2.1 High Voltage Wire Runs

2.2 High Voltage Terminal Connection

15

16

SECTION 3 - ADJUSTMENTS 17

3.1 4404 Circuit Board Description and Adjustments

3.2 DIP-Switch SW 1 and SW 2 Settings

17

18-19

3.3 Limit Switches

2

20

9510-065-L-3-13

TABLE OF CONTENTS

3.4 Inherent Reverse Sensor Adjustment

3.5 9530 - 208/230 VAC Current Sensor Adjustment

3.6 AC Module Adjustment

21

21

22

SECTION 4 - ENTRAPMENT AND SAFETY PROTECTION 23

4.1 UL 325 Terminal Description

4.2 Secondary Entrapment Protection Device Locations

4.3 Loop Detector Wiring

23

24-25

26

SECTION 5 - MAIN TERMINAL WIRING 27

5.1 Main Terminal Description

5.2 Control Wiring for Single/Primary Operator

5.3 Auxiliary Device Wiring

27

28

29

5.4 Bi-Parting Gates Wiring - Dual Gate Operators

30

SECTION 6 - OPERATING INSTRUCTIONS 31

6.1 Built-In Controls and Reset Button Description

6.2 Shutdown Conditions

Soft Shutdown
Hard Shutdown

6.3 Manual Gate Operation 33

31

32

SECTION 7 - MAINTENANCE AND TROUBLESHOOTING 34

7.1 Maintenance

7.2 Built-In Diagnostic Tests

7.3 Troubleshooting

34

35

35-36

9510-065-L-3-13

7.4 Accessory Items

37

3

Slide Gate Requirements

The operator is intended for installation only on gates used for vehicles. Pedestrians must be supplied with a separate

access opening. The pedestrian access opening shall be designed to promote pedestrian usage. Locate the gate such that
persons will not come in contact with the vehicular gate during the entire path of travel of the vehicular gate.
(ref. UL 325 56.8.4.b)

Adjacent fence that covers open gate position.

X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X

High Risk of Entrapment Area

X X X

All openings of a horizontal slide gate are guarded or
screened from the bottom of the gate to a minimum
of six (6) feet (1.83 m) above the ground to prevent
a 2 1/4 inch (57.2 mm) diameter sphere from
passing through the openings anywhere in the gate
and in that portion of the adjacent fence that the
gate covers in the open position.
(ref. ASTM F2200-11a, 6.1.2)

Fence

X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X

SERIOUS INJURY OR DEATH

Operate gate only when gate area is in sight and free of people and obstructions. Do not allow children to play in gate area

or operate gate. Do not stand in gate path or walk through

path while gate is moving. Read owner’s manual and safety instructions.

MOVING GATE CAN CAUSE

WARNING

Closed Gate

Fall Over Bracket

Compliant openings less than 2 1/4”.

X X XX X XX X XX X XX X XX X X X X XX X X

Gate Frame and Adjacent Fence Area

Drawings NOT to scale.

Non-compliant openings wider than 2 1/4”.

Less than 2 1/4”

Screened Wire Mesh.

Gate Frame and Adjacent Fence Area

Gates shall be designed, constructed and

installed to not fall over more than 45

degrees from the vertical plane, when a gate

is detatched from the supporting hardware.

6 ft. minimum

A gap, measured in the horizontal plane parallel to

the roadway, between a fixed stationary object

nearest the roadway (such as a gate support post)

and the gate frame when the gate is in either the

fully open position or the fully closed position, shall

not exceed 2 1/4 inch (57.2 mm).

(ref. ASTM F2200 6.1.4)

Note: A filler
post or barrier
may need to be
installed in the

Note: Install
screened wire
mesh to an
existing
non-compliant
gate and the
adjacent fence
that covers

72” (6 ft) minimum

open gate
position
(See above).

gap area to
reduce the
distance to 2
1/4 inches or
less.

A contact
sensor
should be
installed in
this area
for safety.
(See

A

on next
page).

Guide

Rollers

Gate Frame

Gate Support Post

High Risk of Entrapment Area

2 1/4” maximum gap area

4

9510-065-L-3-13

Safety Information for Slide Gate Operators

Entrapment protection devices are required to reduce the risk of injury.
Install sensors where the risk of entrapment or obstruction exists while
gate is moving. Individual requirements will vary. See pages 23-26 for
more information on typical layout locations and setup.

Non-Contact Sensors (Photo Sensors)

Minimizes the potential of the gate closing on vehicular or

1

other traffic that loops cannot sense. It can be installed on the
secure OR non-secure side of gate.

Helps minimize the potential of entrapment during the back

2

travel of the gate.

Contact Sensor (Reversing Edges)

Installed on the fence to help minimize the potential of

A

entrapment between the gate and fence. A filler post or
barrier MAY need to be installed between fence and gate.

Helps minimize the potential of entrapment during the

B

back travel of the gate.

Minimizes the potential of the gate closing on vehicular

C

or other traffic that loops cannot sense.

22

B

High Risk of Entrapment Area

Read owner’s manual and safety instructions.

path while gate is moving.
Do not stand in gate path or walk through

or operate gate.
Do not allow children to play in gate area

and free of people and obstructions.
Operate gate only when gate area is in sight

SERIOUS INJURY OR DEATH

MOVING GATE CAN CAUSE

WARNING

X X X X X X X X X

Illustration not to scale.

Physical Stops

Positive stops shall be required
to limit travel to the designed
fully open and fully closed
positions. These stops shall be
installed either at the top of the
gate, or at the bottom of the
gate where such stops shall
horizontally or vertically project
no more than is required to
perform their intended function.

Screened

Fence

Wire Mesh

May be necessary on part
of fence AND entire gate.
See previous page for more

X X X X X X X X X

information.

Warning Sign

Automatic

Exit Loop

(Optional) will
provide an open
command to the
gate operator(s)
when a vehicle is
exiting the property.

visible from either side of the gate.

Separate

Pedestrian

Walkway

Located so pedestrians
cannot come in contact
with the vehicular gate.

See previous page for more information.

Secure Side of Gate

Warning Signs

Permanently mounted and easily

Guide Rollers

Reverse

Loop

Minimizes the potential
of the gate closing
when a vehicle is
present. Number and
placement of loops is
dependent on the
application.

Moving Gate Can Cause
Serious Injury or Death

KEEP CLEAR! Gate may move at any time
without prior warning.
Do not let children operate the gate or play
in the gate area.
This entrance is for vehicles only.
Pedestrians must use separate entrance.

C

Physical Stop

A

Closed Gate

11

Fence

Moving Gate Can Cause
Serious Injury or Death

KEEP CLEAR! Gate may move at any time
without prior warning.
Do not let children operate the gate or play
in the gate area.
This entrance is for vehicles only.
Pedestrians must use separate entrance.

Reverse

Loop

Minimizes the potential
of the gate closing
when a vehicle is
present. Number and
placement of loops is
dependent on the
application.

Non-Secure Side of Gate

9510-065-L-3-13

5

ASTM F2200 Standard for Gate Construction

Vehicular gates should be constructed and installed in accordance with ASTM F2200; Standard Specification for Automated
Vehicular Gate Construction. For a copy of this standard, contact ASTM directly at 610-832-9585; [e-mail]; or

www.astm.org.

Important Safety Instructions

WARNING - To reduce the risk of injury or death:

1. READ AND FOLLOW ALL INSTRUCTIONS.

2. Never let children operate or play with gate controls. Keep the remote control away from children.

3. Always keep people and objects away from gate. NO ONE SHOULD CROSS THE PATH OF THE MOVING GATE.

4. Test the operator monthly. The gate MUST reverse on contact with a rigid object or stop or reverse when an object
activates the non-contact sensors. After adjusting the force or the limit of travel, retest the gate operator. Failure to adjust
and retest the gate operator properly can increase the risk of injury or death.

5. Use the emergency release only when the gate is not moving.

6. KEEP GATES PROPERLY MAINTAINED. Read the owner's manual. Have a qualified service person make repairs to gate
hardware.

7. The entrance is for vehicles only. Pedestrians must use separate entrance.

8. SAVE THESE INSTRUCTIONS!

Instructions regarding intended installation:

• Install the gate operator only if:

1. The operator is appropriate for the construction of the gate and the usage class of the gate.

2. All openings of a horizontal slide gate are guarded or screened from the bottom of the gate to a minimum of 6 feet
(1.83 m) above the ground to prevent a 2 ¼ inch (57.2 mm) diameter sphere from passing through the openings
anywhere in the gate, and in that portion of the adjacent fence that the gate covers in the open position.

3. All exposed pinch points are eliminated or guarded.

4. Guarding is supplied for exposed rollers.

• The operator is intended for installation only on gates used for vehicles. Pedestrians must be supplied with a separate

access opening. The pedestrian access opening shall be designed to promote pedestrian usage. Locate the gate such that
persons will not come in contact with the vehicular gate during the entire path of travel of the vehicular gate.

• The gate must be installed in a location so that enough clearance is supplied between the gate and adjacent structures

when opening and closing to reduce the risk of entrapment. Swinging gates should not open into public access areas.

• The gate must be properly installed and work freely in both directions prior to the installation of the gate operator. Do not

over-tighten the operator clutch, pressure relief valve or reduce reversing sensitivity to compensate for a damaged gate.

• For gate operators utilizing Type D protection:

1. The gate operator controls must be placed so that the user has full view of the gate area when the gate is moving.

2. A warning placard shall be placed adjacent to the controls.

3. An automatic closing device (such as a timer, loop sensor, or similar device) shall not be employed.

4. No other activation device shall be connected.

• Controls intended for user activation must be located at least ten feet (10’) away from any moving part of the gate and

where the user is prevented from reaching over, under, around or through the gate to operate the controls. Outdoor or
easily accessible controls should have a security feature to prevent unauthorized use.

• The Stop and/or Reset button must be located in the line-of-sight of the gate. Activation of the reset control shall not

cause the operator to start.

• A minimum of two (2) WARNING SIGNS shall be installed, one on each side of the gate where easily visible.

• For gate operators utilizing a non-contact sensor:

1. See the instructions on the placement of non-contact sensors for each type of application.

2. Care shall be exercised to reduce the risk of nuisance tripping, such as when a vehicle trips the sensor while the gate
is still moving in the opening direction.

3. One or more non-contact sensors shall be located where the risk of entrapment or obstruction exist, such as the
perimeter reachable by a moving gate or barrier.

6

9510-065-L-3-13

• For gate operators utilizing contact sensors:

1. One or more contact sensors shall be located where the risk of entrapment or obstruction exist, such as at the
leading edge, trailing edge, and post mounted both inside and outside of a vehicular horizontal slide gate.

2. One or more contact sensors shall be located at the bottom edge of a vehicular vertical lift gate.

3. One or more contact sensors shall be located at the pinch point of a vehicular vertical pivot gate.

4. A hardwired contact sensor shall be located and its wiring arranged so that the communication between the sensor
and the gate operator is not subjected to mechanical damage.

5. A wireless contact sensor such as one that transmits radio frequency (RF) signals to the gate operator for
entrapment protection functions shall be located where the transmission of the signals are not obstructed or
impeded by building structures, natural landscaping or similar obstructions. A wireless contact sensor shall function
under the intended end-use conditions.

6. One or more contact sensors shall be located at the bottom edge of a vertical barrier (arm).

Important Notices

Vehicular gate operator products provide convenience and security. However, gate operators must use high levels of force
to move gates and most people underestimate the power of these systems and do not realize the potential hazards associ­ated with an incorrectly designed or installed system. These hazards may include:

• Pinch points

• Entrapment areas

• Reach through hazards

• Absence of entrapment protection devices

• Improperly located access controls

• Absence of vehicle protection devices

• Absence of controlled pedestrian access
In addition to these potential hazards, automated vehicular gate systems must be installed in accordance with the UL 325

Safety Standard and the ASTM F2200 Construction Standard. Most lay persons are unaware of, or are not familiar with,
these standards. If an automated vehicular gate system is not properly designed, installed, used and maintained, serious
injuries or death can result. Be sure that the installer has instructed you on the proper operation of the gate and gate
operator system.
Be sure that the installer has trained you about the basic functions of the required reversing systems associated with your
gate operating system and how to test them. These include reversing loops, inherent reversing system, electric edges,
photoelectric cells, or other external devices.

• This Owner’s Manual is your property. Keep it in a safe place for future reference.

• Be sure that all access control devices are installed a minimum distance of 10 feet away from the gate and gate

operator, or in such a way that a person cannot touch the gate or gate operator while using the device. If access
control devices are installed in violation of these restrictions, immediately remove the gate operator from service
and contact your installing dealer.

• Loops and loop detectors, photo-cells or other equivalent devices must be installed to prevent the gate from

closing on vehicular traffic.

• The speed limit for vehicular traffic through the gate area is 5 MPH. Install speed bumps and signs to keep

vehicular traffic from speeding through the gate area. Failure to adhere to posted speed limits can result in
damage to the gate, gate operator, and to the vehicle.

• Be sure that all persons who will use the gate system are familiar with the proper use of the gate and gate

operator and are familiar with the possible hazards associated with the gate system.

• Be sure that warning signs are permanently installed on both sides of the gate in an area where they are fully

visible to traffic.

• It is your responsibility to periodically check all entrapment protection devices. If any of these devices are

observed to function improperly, remove the operator from service immediately and contact your installing or
servicing dealer.

• Follow the recommended maintenance schedule.

• Do not allow children to play in the area of the operator or to play with any gate-operating device.

• To remove the gate operator from service, operate the gate to the full open position and then shut off power to

the operator at the service panel.

9510-065-L-3-13

7

UL325 Entrapment Protection

Class I

A vehicular gate operator (or system) intended for use in a
home of one-to four single family dwelling, or a garage or
parking area associated therewith.

Class II

A vehicular gate operator (or system) intended for use in a
commercial location or building such as a multi-family
housing unit (five or more single family units) hotel,
garages, retail store or other building servicing the general
public.

Class III Class IV

A vehicular gate operator (or system) intended for use in a
industrial location or building such as a factory or loading
dock area or other locations not intended to service the
general public.

A vehicular gate operator (or system) intended for use in a
guarded industrial location or building such as an airport
security area or other restricted access locations not
servicing the general public, in which unauthorized access
is prevented via supervision by security personnel.

STATE PRISON

This table illustrates the entrapment protection requirements for each of the four UL325 classes.

UL325

Classifications

Class I and II

Class III

Class IV

A - Inherent entrapment protection system.
B1 - Provision for connection of, or supplied with, a non-contact sensor (photoelectric sensor or the equivalent).

When used as the PRIMARY device, must be monitored.
B2 - Provision for connection of, or supplied with, a contact sensor (edge device or the equivalent).

When used as the PRIMARY device, must be monitored.

C - Inherent adjustable clutch or pressure relief device.
D - Provision for connection of, or supplied with, an actuating device requiring continuous pressure to maintain

opening or closing motion of the gate.

E - An inherent audio alarm.

8

Horizontal Slide, Vertical Lift, Vertical Pivot Swing and Vertical Barrier (arm)

Primary Protection

A B1, B2 or D A, B1, B2, C or D A or C

A, B1 or B2 A, B1, B2, D or E A, B1, B2, C or D A, B1, B2 or C

A, B1, B2 or D A, B1, B2, D or E A, B1, B2, C, D or E A, B1, B2, C or D

Secondary Protection Primary Protection Secondary Protection

9510-065-L-3-13

Glossary

GATE - A moving barrier such as a swinging, sliding, raising, lowering, or the like, barrier, that is a stand-alone passage

barrier or is that portion of a wall or fence system that controls entrance and/or egress by persons or vehicles and
completes the perimeter of a defined area.

RESIDENTIAL VEHICULAR GATE OPERATOR – CLASS I - A vehicular gate operator (or system) intended for use in a home

of one-to four single family dwelling, or garage or parking area associated therewith.

COMMERCIAL / GENERAL ACCESS VEHICULAR GATE OPERATOR - CLASS II - A vehicular gate operator (or system)

intended for use in a commercial location or building such as a multi-family housing unit (five or more single family units),
hotels, garages, retail store, or other building servicing the general public.

INDUSTRIAL / LIMITED ACCESS VEHICULAR GATE OPERATOR - CLASS III - A vehicular gate operator (or system)

intended for use in an industrial location or building such as a factory or loading dock area or other locations not intended
to service the general public.

RESTRICTED ACCESS VEHICULAR GATE OPERATOR - CLASS IV - A vehicular gate operator (or system) intended for use in

a guarded industrial location or building such as an airport security area or other restricted access locations not servicing
the general public, in which unauthorized access is prevented via supervision by security personnel.

VEHICULAR BARRIER (ARM) OPERATOR (OR SYSTEM) - An operator (or system) that controls a cantilever type device (or

system), consisting of a mechanical arm or barrier that moves in a vertical arc, intended for vehicular traffic flow at
entrances or exits to areas such as parking garages, lots or toll areas.

VEHICULAR HORIZONTAL SLIDE-GATE OPERATOR (OR SYSTEM) - A vehicular gate operator (or system) that controls a

gate which slides in a horizontal direction that is intended for use for vehicular entrance and exit to a drive, parking lot, or
the like.

VEHICULAR SWING-GATE OPERATOR (OR SYSTEM) - A vehicular gate operator (or system) that controls a gate which

moves in an arc in a horizontal plane that is intended for use for vehicular entrance and exit to a drive, parking lot, or the
like.

SYSTEM - In the context of these requirements, a system refers to a group of interacting devices intended to perform a

common function.

WIRED CONTROL - A control implemented in a form of fixed physical interconnections between the control, the associated

devices, and an operator to perform predetermined functions in response to input signals.

WIRELESS CONTROL - A control implemented in means other than fixed physical interconnections (such as radio waves or

infrared beams) between the control, the associated devices, and an operator to perform predetermined functions in
response to input signals.

INHERENT ENTRAPMENT PROTECTION SYSTEM - A system, examples being a motor current or speed sensing system,

which provides protection against entrapment upon sensing an object and is incorporated as a permanent and integral part
of the operator.

EXTERNAL ENTRAPMENT PROTECTION DEVICE - A device, examples being an edge sensor, a photoelectric sensor, or

similar entrapment protection device, which provides protection against entrapment when activated and is not incorporated
as a permanent part of an operator.

ENTRAPMENT - The condition when an object is caught or held in a position that increases the risk of injury.

9510-065-L-3-13

9

SECTION 1 - INSTALLATION

Prior to beginning the installation of the slide gate operator, we suggest that you become familiar with the
instructions, illustrations, and wiring guide-lines in this manual. This will help insure that your installation is
performed in an efficient and professional manner compliant with UL 325 safety and ASTM F2200 construction
standards.
The proper installation of the vehicular slide gate operator is an extremely important and integral part of the
overall access control system. Check all local building ordinances and building codes prior to installing this
operator. Be sure your installation is in compliance with local codes.

1.1 Gate Hardware

DoorKing has a full line of tandem V-wheels
that are ideal for heavy gates and will ensure
safe, reliable and long lasting gate operation.
The gate must be properly installed and roll
smoothly in both directions.

1.2 Removing Cover

Inside
Cover
Catch

Chassis
Cover
Catch

Idler Wheels

1.3 Underground Conduit Requirements

Primary

Operator

Position

3

1. Lift cover on padlock bracket

end a few inches.

2. Slide cover horizontal to free

cover from chassis cover catch.

3. Lift cover off vertical.

BE CAREFUL not to hit internal
components with cover!

2

1

Padlock Bracket

Padlock

Not Provided

Padlock Bracket

Secondary

Operator

Position

Primary/Secondary Interconnection Cable (Dual Operator Application Only)

Control and/or P.A.M.S. Wires (Low Voltage wire insulation)

Concrete Pad

Sweeps

3/4 Inch Minimum

• The conduit requirements are for a typical slide gate operator installation (the secondary operator is shown for

those applications where a secondary operator may be used). The conduit requirements for your application may

vary from this depending on your specific needs.

• Use only sweeps for conduit bends. Do not use 90° elbows as this will make wire pulls very difficult and can cause

damage to wire insulation.

• DoorKing recommends using 3/4-inch conduit.

• Be sure that all conduits are installed in accordance with local codes.

• Never run low voltage rated wire insulation in the same conduit as high voltage rated wire insulation.

10

Loop Lead-In Wires (Low Voltage wire insulation)

AC Input Power (High Voltage wire insulation)

AC Input Power (High Voltage wire insulation)

Sweep

YES

Concrete Pad

Elbow

NO

9510-065-L-3-13