Dometic RM3762, RM3962 User Manual

USER MANUAL

®

®

WARNING

!

AVERTISSEMENT

!

RM3762

RM3962

FOR YOUR SAFETY

If you smell gas:

1. Open windows.

2. Don’t touch electrical switches.

3. Extinguish any open ame.

4. Immediately call your gas supplier.

FOR YOUR SAFETY

Do not store or use gasoline or other

ammable vapors and liquids in the

vicinity of this or any other appliance.

REFRIGERATOR FOR LP-GAS
& ELECTRIC OPERATION

POUR VOTRE SÉCURITÉ

Si vous sentez une odeur de gaz:

1. Ouvrez les fenêtres.

2. Ne touchez à aucun interrupteur.

3. Éteignez toute amme nue.

4. Avertissez immédiatement votre
fournisseur de gaz.

POUR VOTRE SÉCURITÉ

Ne pas entreposer ni utiliser de l’essence

ni d’autres vapeurs ou liquides inamma­bles à proximité de cet appareil ou de tout

autre appareil.

Improper installation, adjustment, altera­tion, service or maintenance can cause
injury or property damage. Refer to this
manual. For assistance or additional infor­mation consult a qualied installer, serv­ice agency or the gas supplier.

USA Corporate Ofce CANADA
Service Ofce 2320 Industrial Parkway Elkhart, IN 46515 Dometic Corporation
Dometic Corporation 46 Zatonski, Unit 3
2320 Industrial Pkwy. Brantford, ON N3T 5L8
Elkhart, IN 46516 For Service Center Assistance CANADA
Phone: [phone] Call: 800-544-4881 Phone: [phone]

Une installation, un réglage, une modi­cation, une réparation ou un entretien non
conforme aux normes peut entraîner des
blessures ou des dommages matériels.
Lisez attentivement le mode d’emploi

fourni avec l’appareil. Pour obtenir de

l’aide ou des renseignements supplémen­taires, consultez un installateur ou un
service d’entretien qualié ou le fournis­seur de gaz.

825125601

(French 825125651)
©2006-2007 Dometic Corporation
LaGrange, IN 46761

MO-M 0710

INTRODUCTION

CAUTION

!

WARNING

!

CAUTION

Thank you for entrusting us to supply your new quality-guaranteed refrigerator which is to be used as a recreational device
designed for storage of foods, frozen foods and making ice. Please, when the refrigerator is not in use as a recreational device,
turn the system off and open the door(s).

In this user manual you will find information about how to operate and care for RM3762 and RM3962. The manual should be kept
and stay with the refrigerator if it is ever moved or change owners. Read it carefully to ensure that you know how to operate the
refrigerator safely and correctly. Be aware of possible safety hazards when seeing alert symbols on the refrigerator as well as in
this manual. Plese note that installation and service should be performed by qualified personnel only. For installation instructions,
refer to the INSTALLATION MANUAL (825125501).

CONTENTS

CERTIFICATION AND CODE REQUIREMENTS ______ 3

REFRIGERATOR OVERVIEW ____________________

OPERATING THE REFRIGERATOR _______________

STORAGE COMPARTMENTS ____________________

PRODUCT CARE ______________________________

MAINTENANCE & SERVICE _____________________

3

TROUBLESHOOTING & DIAGNOSTIC TEST _______

6

APPENDIX A - SPARE PARTS ___________________

6

APPENDIX B - CONSUMER SUPPORT ___________

9

APPENDIX C - DOMETIC WARRANTY &
MAINTENANCE SCHEDULE _____________________16

SYMBOLS

The following symbols are used throughout the manual:

Indicates a potentially hazardous situation, which, if not avoided, could result
in death or serious injury.

9

11

14

15

Indicates a potentially hazardous situation, which, if not avoided, may result in
minor or moderate injury.

Used without the safety alert symbol indicates, a potentially hazardous situation which, if not avoided
may result in property damage.

Information

Step-by-step instructions

- 2 -

CERTIFICATION AND CODE REQUIREMENTS

This appliance is certified under the latest edition of ANSI Z21.19•CSA 1.4 Refrigerators using gas fuel. The installation
must conform with local codes, or in absence of local codes, the following standards as applicable.

In the U.S. the installation must conform with:

National Fuel Gas Code, ANSI Z223.1/NFPA 54

•
(latest edition).

Recreational Vehicles Code, ANSI A119.2 (latest edition).

•

Manufactured Home Construction and Safety Standard, Title

•
24 CFR, Part 3280.

If an external electrical source is utilized, the refrigerator, when
installed, must be electrically grounded in accordance with
local codes or, in the absence of local codes, the National Elec­trical Code, ANSI/NFPA 70 - (latest edition).

REFRIGERATOR OVERVIEW

In CANADA, the installation must conform with:

Natural Gas and Propane Installation Code, CSA B149.1

•

CSA Z240 RV Series, Recreational Vehicles.

•

Current CSA Z240.4, Gas-equipped Recreational Vehicles

•
and Mobile Housing.

If an external electrical source is utilized, the refrigerator,
when installed, must be electrically grounded in accordance
with local codes or, in the absence of local codes, the Canadian
Electrical Code, CSA C22.1, Parts I and II - (latest edition).

Top decor

Wire shelf

Finned plate

Drip protection

Draining pipe

Wire shelves

Plastic shelf

Crispers

Control panel LED display panel

Model shown: RM3762.
The number of shelves and door compartments
may vary according to model.

Ice box

Retainer

Door compartments

Features:

2-way operation (LP/120V AC)

•

Stand-by operation mode which keeps

•
the refrigerator operating in case of
malfunction.

Eye-level electronic controls automati-

•
cally adjust the temperature inside to
maintain consistent cooling, regardless
of the temperature outside.

Versatile racking system. Adjustable

•
shelves and door bins, large bottle stor­age and dual crispers.

Travel latch

•

Defrost water drain system

•

Doors open 180 degrees

•

- 3 -

REFRIGERATOR OVERVIEW

06

l P

3

4

3

4

3

CONTROL PANEL

1 32

ON/OFF button (main power)

1.

Press the button to turn the refrigerator on or off.

AUTO/GAS mode selector button

2.

Press the button to turn the AUTO mode on or off.

TEMP. SET button

3.

The thermostat has 5 settings where 1 indicates the
warmest and 5 the coldest temperature setting.

Press the button repeatedly until the desired setting,

e.g. 3, is shown in the LED display. This value is

shown for about 5 seconds and then the temperature

is displayed again, e.g. 43.

LED DISPLAY PANEL

The LED display panel provides
a quick visual indicator of the
temperature of the food in the
fresh food cabinet, modes of
operation, status messages and
alarm conditions.

LED panel indications Status information

Display is on Refrigerator on

Display is off Refrigerator off

The AUTO
indication
dot is lit.

The AUTO
and LP
indication
dots are lit.

The LP
indication
dot is lit.

AUTO mode and
AC operation

AUTO mode and
GAS operation

Manual gas operation
mode.

Digits

Message indications:

60 is

displayed.

LP is flashing

(The message
alternates

between LP

and the temperature.)

E.g.

Fresh food temperature.

Thermostat range setting
indication (1 - 5).
Temporary during setting.
The thermostat settings
are stored automatically
after 5 sec. of inactivity.

Temperature is above
measurement range

Gas operation lock out.
(Check gas.)

- 4 -

REFRIGERATOR OVERVIEW

WARNING

!

WARNING

!

INLET FITTING

NUT

MANUAL SHUTOFF VALVE .
Shown in open position

PRESSURE TEST PORT .

BURNER JET .

BURNER MOUNTING SCREW

BURNER TUBE

SPARK ELECTRODE

THERMOCOUPLE

SOLENOID VALVE .

ABSORPTION COOLING SYSTEM

In an absorption refrigerator system, ammonia is liquefied in
the finned condenser coil at the top rear of the refrigerator.
The liquid ammonia then flows into the evaporator (inside the
freezer section) and is exposed to a circulating flow of hydro­gen gas, which causes the ammonia to evaporate, creating a
cold condition in the freezer.

When starting this refrigerator for the very first time, the cool­ing cycle may require up to four hours of running time before
the cooling unit is fully operational. The tubing in the evapora­tor section is specifically sloped to provide a continuous move­ment of liquid ammonia, flowing downward by gravity through
this section.

Leveling the refrigerator

Leveling is one of the requirements for proper operation with
absorption refrigerators. To ensure proper leveling the vehicle
needs to be leveled so it is comfortable to live in (no noticeable
sloping of floor or walls).

Any time the vehicle is parked for several hours with the refrig
erator operating, the vehicle should be leveled to prevent this
loss of cooling.

If the refrigerator is operated when it is not level and the vehi­cle is not moving, liquid ammonia will accumulate in sections
of the evaporator tubing. This will slow the circulation of hy­drogen and ammonia gas, or in severe cases, completely block
it, resulting in a loss of cooling.

AUTOMATIC ENERGY SELECTOR
CONTROL SYSTEM

The refrigerator is equipped with an automatic energy selector
control system. The user turns the refrigerator on, selects the
desired temperature and then, the refrigerator automatically
selects the most suitable energy source available (either 120 V
AC or LP gas operation). The system can be set by the user to
be fully automatic (AUTO mode is selected) or to operate on
LP gas only (AUTO mode is off).

The refrigerator controls will work down to 9.6 volt DC.

MODES OF OPERATION - AUTO AND GAS

AUTO mode

When the refrigerator is in AUTO mode, it automatically uses
the most efficient energy source that is available for operation.
Should a more efficient energy source become available during
operation, the refrigerator controls change from the current
energy source to the more efficient energy source as follows:

-

AC operation (if 120V AC is available). AC operation is

1.
only possible in AUTO mode.

GAS operation (if 120V AC is not available).

2.

GAS mode (manual LP gas operation)

When AUTO mode is turned off, the refrigerator uses gas as
energy source - even if AC is available.

When the vehicle is moving, the leveling is not critical, as the
rolling and pitching movement of the vehicle will pass to either
side of level, keeping the liquid ammonia from accumulating in
the evaporator tubing.

OPERATING THE REFRIGERATOR

FIRE HAZARD. Before lighting the gas burner,
after that the RV has not been used for some
time, please check that the gas path between
the burner jet and the burner tube has not been
obstructed. Failure to heed this warning could
cause a fire resulting in personal injury

FIRE OR EXPLOSION HAZARD. When refu­eling or parked near gasoline pumps, shut off all
LP gas appliances. Failure to heed this warning
could cause a fire or explosion resulting in death
or severe personal injury.

- 5 -

WARNING

!

OPERATING THE REFRIGERATOR

STARTUP

Before starting the refrigerator:

Check that all the manual gas valves are in the ON position.

•

Make sure that a continuous 12V DC supply is available for

•
the electronic control to function.

To start the refrigerator:

Press the ON/OFF button.

1.

2.

Select operation mode:

AUTO mode (AC and GAS)

•

Press the AUTO/GAS mode selector button
(if not already on).

GAS mode (gas operation only)

•

Press the AUTO/GAS mode selector button to turn
off the AUTO mode (if not already off).

STORAGE COMPARTMENTS

ADJUSTING THE THERMOSTAT

The thermostat controls both the gas and electric operation.
Thus it is not necessary to reset each time a different energy
source is employed. The adjustable thermostat ranges from
1 - 5 where 5 signifies the coldest temperature setting. After
the initial start-up, adjust the thermostat by pressing the TEMP.
SET button repeatedly until the desired setting is displayed.

TURNING OFF THE REFRIGERATOR

The refrigerator may be shut off while in any mode of opera­tion by pressing the main power ON/OFF button (OFF
position). This shuts off all DC power to the refrigerator, in­cluding the interior light.

If the refrigerator will not be in operation for a period of weeks,
it should be emptied, defrosted, cleaned and the doors left ajar.
The ice trays should also be dried and kept outside the cabinet.

EXPLOSION HAZARD. Never store explosive
substances in the refrigerator, such as cigarette
lighter fuel, gasoline, ether or the like. Failure
to heed this warning could cause an explosion
resulting in death or severe personal injury.

REFRIGERATOR VOLUME

Refrigerator model Total refrigerated volume

(cu.ft)

RM3762 7

RM3962 9

FOOD STORAGE COMPARTMENT

Cool the refrigerator before placing any food inside. Never

•
put hot food or drinks into the refrigerator - cool them first.

The food storage compartment is completely closed and

•
unventilated, which is necessary to maintain the required
low temperature for food storage. Consequently, foods hav­ing a strong odor or those that absorb odors easily should be
covered.

Vegetables, salads etc. should be covered to retain their

•
crispness.

The coldest positions in the refrigerator are under the cool-

•
ing fins and at the bottom of the refrigerator. The warmer ar­eas are on the upper door shelves. This should be considered
when placing different types of food in the refrigerator.

Arrange all food in the unit to allow for free air circulation.

•
Do not overpack because a stuffed refrigerator must work
harder and will have higher cabinet temperatures.

Do not leave the unit’s door open any longer than necessary.

•
This will reduce frost formation and increase the efficiency
of the refrigerator.

FROZEN FOOD STORAGE COMPARTMENT

This compartment is not designed for deep or quick freezing
of food.

To prevent food from drying out, keep it in covered dishes,

•
containers, plastic bags or wrapped in aluminum foil.

Meat or fish, whether raw or prepared, can be stored in the

•
frozen food storage compartment provided they are pre­cooled first in the refrigerator. They can be stored about
three times longer in the frozen food compartment as com­pared to the fresh food compartment.

Quick frozen soft fruits and ice cream should be placed in

•
the coldest part of the compartment, which is at the bottom
of the aluminum liner.

Frozen vegetables, may be stored in any part of the compart-

•
ment.

To prevent frost buildup, which can reduce the efficiency,

•
wipe excess moisture off items being placed in the compart­ment.

Ice cubes

Ice cubes can be made in the freezer compartment. Place the
trays in direct contact with the bottom of the freezer compart­ment. Ice will be made more rapidly if f the thermostat is set at
its highest position, but be sure to move the thermostat back
to normal setting when the ice is formed; the refrigerator might
otherwise become too cold.

- 6 -

STORAGE COMPARTMENTS

2

3LIDETHEWIRESHELFTOTHELEFT

4HERIGHTHANDSIDEOFTHESHELFWILLCOME

LOOSE

3LIDETHESHELFINTOTHEHOLESONTHERIGHT

HANDSIDE

3LIDETHEPLASTICPLUGSINTOTHEHOLESOFTHE

ANDLETTHELEFTHANDSIDESLIDEOUTOFTHEHOLES

)NSERTTHEENDSOFTHEWIRESHELFONTHE

LEFTHANDSIDEATTHEDESIREDPOSITION

4

POSITIONING THE SHELVES

A general description of how to remove and replace the shelves. The number of shelves and positions may vary between
refrigerator models.

- 7 -

STORAGE COMPARTMENTS

AIRING POSITION CARD

Use the Airing Position Card to keep the doors ajar if the refrigerator will not be in use for an extended period of time
or put into storage.

1

Use the card as a slidable spacer in door compartments. Press firmly until it snaps into place. To remove, tilt the card and detach.

32 4

1 2 3

- 8 -

PRODUCT CARE

CAUTION

CAUTION

CLEANING

Always keep the refrigerator clean. Cleaning the refrigerator
is usually done after it is defrosted or put into storage. Use
lukewarm weak soda solution to clean the interior liner of the
refrigerator. Use warm water only to clean the finned evapora­tor, gasket, ice tray and shelves.

NOTE!

parts, as the protective surfaces will be damaged. Do not spray
liquids near electrical outlets, connections or the refrigerator
components.

To keep the refrigerator operating efficiently and safely, peri­odic inspection and cleaning of several components once or
twice a year is recommended:

Never use strong chemicals or abrasives to clean these

Check the lower vent, upper vent and area between these

•
openings for any obstructions such as bird/insect nests,
spider webs, etc.

Make sure the refrigerator area is free from combustible

•
material, gasoline and other flammable vapors or liquids.

Clean the coils on the back of the refrigerator. Use a soft

•
bristled brush to dust off the coils.

DEFROSTING

Shut off the refrigerator by pressing the main power

1.
ON/OFF button (OFF position).

Empty the refrigerator.

2.

Leave the cabinet and freezer doors open and place

3.
the drip tray under the finned evaporator.
Defrosting time can be reduced by filling the ice
trays with hot water and placing them in the freezer
compartment.

Do not use:

A knife or an ice pick, or other sharp tools to

•
remove frost from the freezer shelves. It can
create a leak in the ammonia system.
A hot air blower. Permanent damage could result

•
from warping the metal or plastic parts.

When all the frost has melted, dry the interior with a

4.
clean cloth.

Replace the food. Set the thermostat to the coldest

5.
setting for a few hours. Then, reset the thermostat to
the desired setting, usually at mid setting.

MAINTENANCE & SERVICE

In order to keep the refrigerator working properly it is important that service is performed on a regu­lar schedule. Please note that this service should be performed by qualified service personnel only! The
information in this section is intended for service personnel.

If your refrigerator stops cooling, immediately turn the refrigerator off and see a Dometic dealer.

Fit the new heater into the pocket.

ELECTRIC EQUIPMENT

Heater

The heat necessary for the operation of an absorption cooling
unit is supplied by an electric heater mounted in a pocket of the
boiler system. The refrigerator is equipped with one electrical
heater for 120 V AC.

Replacing the heater

To replace the heater, follow these steps:

Turn off the refrigerator. Unplug the power cord and

1.
disconnect the 12V DC power.

Remove the power module cover.

2.

Disconnect the heater leads.

3.

With a pair of pliers, unfold the lug holding the lid of

4.
the boiler casing and then, open the lid.

Remove some insulation wool for the heater to be

5.
accessible.

Turn and lift the heater out of its pocket.

6.

7.

Connect the leads and refit the power module cover.

8.

Put the insulation wool back in place.

9.

Close the lid of the boiler.

10.

Fuses

The refrigerator is equipped with 2 fuses - one for the refrig­erator control system (3 A) and one for the AC heater (5 A).

Replacing the fuses

To replace the fuses, follow these steps:

Tun off the refrigerator.

1.

Unplug the power cord and disconnect the

2.
12V wires.

Remove the power module cover.

3.

Snap the fuse out of the fuse holder.

4.

Fit the new fuse in to the fuse holder.

5.

Put back the power module cover.

6.

- 9 -

MAINTENANCE & SERVICE

INLET FITTING

NUT

MANUAL SHUTOFF VALVE .
Shown in open position

PRESSURE TEST PORT .

BURNER JET .

BURNER MOUNTING SCREW

BURNER TUBE

SPARK ELECTRODE

THERMOCOUPLE

SOLENOID VALVE .

"ESURETOCHECKTHEBURNER
FLAMEFORPROPERAPPEARANCE
4HEFLAMESHOULDBELIGHTBLUE
)FITHASAYELLOWTIPITMEANS
THATITISBURNINGINCORRECTLY



%LECTRODE

"URNER

TUBE

vTOv
MM

WARNING

!

WARNING

!

CHECKING THE CONNECTIONS

LP gas is a flammable gas which has the potential to create a
hazard. Do not smoke or create sparks when working on or
near the LP gas system.

EXPLOSION HAZARD. Never use an open
flame to check for gas leaks. Failure to heed this
warning could cause an explosion resulting in
death or severe personal injury.

Check all connections in the LP gas system for gas

1.
leaks. The LP gas supply must be turned on.

Apply a non-corrosive bubble solution to all LP gas

2.
connections. The appearance of bubbles indicates a
leak and should be repaired immediately!

3.

Remove the cover from the burner housing. Remove
the burner mounting screws and then the burner as­sembly.

Remove the wire and flue baffle from the top of the

4.
flue tube. Using a flue brush, clean the flue from the
top. (Blowing compressed air into the flue will not
properly clean soot and scale out of the flue tube.)

5.

Put back the flue baffle.

Clean the burner tube with a brush. Blow out the

6.
burner with compressed air.

Before removing the burner jet:

7.

Clean burner area of soot and scale that fell out of

-

flue tube.
Remove the burner jet.

-

Soak the jet in wood alcohol and blow it out with

-

compressed air.
Reinstall and tighten the burner jet.

-

CHECKING THE CONTROL SYSTEM

Check the control system by connecting/disconnecting the
120V AC power, starting/stopping the engine, etc.

CHECKING THE LP GAS PRESSURE

The LP gas pressure should be checked and the main regulator
readjusted if the pressure is incorrect. The correct operating
pressure is 11 inches of water column. Measure the LP gas
pressure at the test port, just ahead of the burner jet.

CLEANING THE FLUE BAFFLE AND BURNER

Inspect the flue baffle. It should be reasonably clean and free of
soot. Heavy soot formation indicates improper functioning

of the burner.

The flue and burner require cleaning in the following manner:

Gas equipment assembly

Turn off the refrigerator. Unplug the power cord

1.
from the 120V AC outlet. Disconnect the wires or
shut off the 12V DC power supply to the refrigerator.

Turn off the manual shutoff valve.

2.

- 10 -

FIRE HAZARD. Do not use a wire or pin when
cleaning the burner jet as damage can occur to
the precision opening. Failure to heed this warn-

ing could cause fire resulting in personal injury.

Reinstall the burner. Ensure that the end of the

8.
burner fits into the slot on the burner bracket. Verify
that the slots are centered under the flue tube and the
thermocouple is positioned properly (tip of thermo­couple extends over two slots of burner).

Check the electrode for proper location and gap.

9.

Turn on the manual gas shutoff valve.

10.
Examine all fittings for leaks. (Use a solution of

11.
liquid detergent and water.)
Connect the 120V power cord. Reconnect/turn on

12.
the 12V DC power.
Check the LP gas safety shutoff.

13.

TROUBLESHOOTING & DIAGNOSTIC TEST

TROUBLESHOOTING

Troubleshooting table

If you run into a problem, refer to the troubleshooting table below.

Symptom Check/Remedial action

The refrigerator has stopped
cooling.

Immediately turn the refrigerator off and see a Dometic dealer.•

Refrigerator or freezer is not
cold enough

Is the plug firmly connected to the socket? Is the socket switched on? Check the socket by

•
plugging in another appliance.

•

The refrigerator does not work on 120V AC.
for the AC supply and control system?

Is the thermostat properly set?

•

Is the refrigerator level? Because of its operation it is important to keep an

•
absorption refrigerator level.

Heavy frost build-up on evaporator fins? To prevent frost buildup, which can reduce

•
efficiency, do not leave the unit’s door open longer than necessary.

Has the overheating protection been triggered or not? (Must be checked by an authorized

•
service technician.)

Door closing properly? Check the door gasket.

•

Overpacked refrigerator? The unit will have to work harder if the refrigerator is stuffed

•
and results in higher cabinet temperatures. Arrange the food in the unit to allow for free
air circulation.

Is the burner dirty, damaged or not properly located under the flue tube?

•

Is the burner jet clogged?

•

Is the flue baffle inserted properly in the flue tube?

•

Is the LP gas pressure low at burner?

•
Set the main regulator to regulate the pressure so it does not drop below 11 inches water
column at pressure tap.

Is there a power failure? Are the fuses intact

Odors from fumes Dislocated burner

The refrigerator does not work in
gas operation mode

If the problem persists and the refrigerator is still not working properly, contact your nearest Service Center. State the problem,
model, product- and serial-number. These details are stated on the data label inside the compartment.

•

Damaged burner

•

Dirty flue tube

•

Gas bottle empty?

•
Change the gas bottle

Air in the gas pipe?

•
Remove the air by switching the refrigerator on and off 3-4 times.

- 11 -

TROUBLESHOOTING & DIAGNOSTIC TEST

Warnings

For information about warnings, refer to the following table. The messages are displayed flashing (alternating between
temperature and the message).

Warnings Information

LP

Gas ignition failed. Gas bottle empty or burner jet clogged.

Error codes

For information about error codes, refer to the following table. The codes are displayed flashing (alternating between temperature
and message).

Error code Information

E 0

E 1
E 2

No communication between display and power modules.
The control system will revert to full automatic operation selecting the best energy source available with AC,
GAS priority. The temperature setting will be maintained at the mid positions. The power module will con­tinually attempt to reestablish operation of the display module.

Hardware fault in the gas operation system.

A failure of the temperature sensor device or associated electronic circuitry has occurred.
If the connection to the temperature sensor is faulty, the cooling unit runs continuously after 30 seconds delay
at power on.

- 12 -

TROUBLESHOOTING & DIAGNOSTIC TEST

DIAGNOSTIC TEST

This section is intended for service personnel.

To perform a diagnostic test:

Turn off the refrigerator. (Press the ON/OFF button.)

1.

Press and hold the TEMP. SET button and then,

2.
press the ON/OFF button.

Release the TEMP. SET button. Press it again

3.
to toggle the list of functions step by step.

For information about test functions and indications, refer to the following table.
The messages are displayed flashing - alternating between “Test indication” and “Test result indication”.

No Test function Test indication Test result indication

1 All outputs off

2 Turn LAC heater on

3 Turn AC heater on

4 D+ status (if D+ is connected)

Not available on all models

5 Run gas

(one attempt only)

F

L H

A C

d P

L P

E 0 ➛
E 2 ➛

“Unfiltered temperature in F”

E 0 ➛
O N ➛

E 0 ➛
O N ➛

“ ” ➛

E 0 ➛
O N ➛

“ ” ➛

E 0 ➛
E 1 ➛
O N ➛
F L ➛

“ ” ➛

Communication fault

Temperature sensor fault

Communication fault

LAC heater on
Press the lamp switch. The lamp should still be on.

Communication fault

AC heater on

AC heater off, AC not available

Communication fault

D+ high

D+ low

Communication fault

Igniter and valve off, gas hardware fault

Igniter and valve on

Igniter off and valve on, flame detected

Igniter and valve off, gas problem (check gas)
(If flame is not ignited within 45 seconds)

- 13 -

APPENDIX A - SPARE PARTS

The following table displays commonly used parts which should be available from your Dometic Service Center.

SPARE PARTS PART NO

Baffle

Burner 293069707/9

Crisper, small 385099201/1

Crisper, big 385099301/9

Door reversing kit, right-left (door panels) 385104401/0

Door reversing kit, left-right (door panels) 385104402/8

Door shelf, lower 385097501/6

Door shelf 385097401/9

Door shelf, freezer 385097301/1

Electrode 293278101/2

293266703/9 RM3762

293266704/7 RM3962

Heater (325W, 120V) 385064442/2

Lamp (12V, 10W) 200729000/6

Spark ignition device

Thermocouple 293205201/8

293113202/7

- 14 -

APPENDIX B - CONSUMER SUPPORT

Dometic website www.dometicusa.com

Please visit the website for information and news about Dometic products. You can obtain information about how to get in contact,
learn about product care, download manuals, leaflets and warranties.

Service and spare parts

For service, please contact the Service Center Assistance, see the front page of this manual - or - visit the Dometic website to find
the location of the nearest Dometic Service Center.

Commonly used spare parts are listed in this manual, see APPENDIX A - SPARE PARTS. These should be available from your
Dometic Service Center.

Contact us

For contact information, please see the frontpage of this manual - or - visit the Dometic website.

Register the appliance www.edometic.com

Timely registration will allow for enhanced communication and service under the terms of the warranty, see APPENDIX C -

DOMETIC WARRANTY & MAINTENANCE SCHEDULE.

To register the appliance, fill in the pre-printed registration card on the last page of this manual or register on-line at the Dometic
website www.edometic.com.

To register on-line, follow these steps:

At www.edometic.com, click

1.

Warranty Registration.

Click Register your new Dometic product here.

2.

Complete the information and then, click the Submit Registration button.

3.

The model number (e.g. RM3762) and
serial number ( e.g. 012 34567) are
stated on the data label in the refrigerator
compartment.

- 15 -

APPENDIX C - DOMETIC WARRANTY & MAINTENANCE SCHEDULE

IMPORTANT!

Valuable Dometic Refrigerator Warranty

&

Maintenance Schedule

Congratulations, and Thank You for purchasing the industry’s
best built and best backed RV Refrigerator. Enclosed you
will find important warranty and maintenance information on
Dometic’s exclusive three (3) year warranty. Please take a few
moments and familiarize yourself with the program. We at
Dometic appreciate your business and are confident that you
will have many years of trouble-free RV enjoyment.

- 16 -

LIMITED THREE-YEAR WARRANTY

DOMETIC REFRIGERATORS

THE SELLER NAMED BELOW MAKES THE FOLLOWING WARRANTY WITH

RESPECT TO THE DOMETIC PRODUCT:

This warranty is made only to the first purchaser (herein after referred to as the “Original Purchaser”) who acquires the product

1.
for his own use and is installed and operated within the continental United States and Canada.

This warranty will be in effect for three years on parts and freight and two years on labor from the date of purchase by the Origi-

2.
nal Purchaser. It is suggested that the original purchaser retain a copy of the dated bill of sale as evidence of the date of purchase.

This warranty covers only specified parts, which shall be free from defects in material and workmanship under normal use.

3.
This warranty does not cover conditions unrelated to the material and workmanship of the product. Such unrelated conditions
include, but are not limited to: (a) damage not reported within the first 7 days of ownership; (b) faulty installation or installation
that does not comply with RVIA standards, and any damage resulting from such; (c) the need for normal maintenance and any
damage resulting from the failure to provide such maintenance; (d) failure to follow Sellers instructions for use of product; (e)
any accident to or misuse of any part of this product and any alteration by anyone other than the Seller or its authorized repre­sentative; (f) any non-Dometic parts that are installed as replacement parts will void any warranty (implied or written);
(g) blow out conditions; (h) radio frequency interference and electromagnetic interference; (i) 12V system chassis ground decay
and corrosion; (j) puncture of foam cabinet or vacuum insulated panels after acknowledged receipt; (k) animal or insect infiltra­tion which damages unit or inhibits performance; (l) abuse or misuse of electrical components.

The specified parts covered by this warranty are as follows: Major components (cooling unit, LP gas valve, burner, burner hous-

4.
ing, electronic display, electronic module, evaporator fins, foam integrity, frame, thermister, spark probe, ignition wire, icemaker
compressor, second absorption loop, display escutcheon, lower toe plate, humidity switch, frame heater mullion, icemaker mul­lion) are covered for parts and freight for three years and labor for two years from date of purchase. All other components that
fail must be reported within the first 90 days of ownership in order to receive coverage of parts, freight and labor under warranty.

This warranty requires the Original Purchaser to provide preventative maintenance on a yearly basis, starting at the

5.
anniversary of his date of purchase. The Original Purchaser must keep a record of the preventative maintenance to keep the
warranty in effect. Failure of the Original Purchaser in providing this annual maintenance may void the warranty. The preventa­tive maintenance must be performed at a Dometic Authorized Service Center/Dealer. The preventative maintenance required is
an inspection, cleaning and full diagnostics performed on the entire electronic system, burner assembly, wiring and cooling unit.
A copy of the receipt covering the maintenance checks must accompany the warranty claim during the second and third year of
ownership. The cost of this preventative maintenance is the Original Purchaser’s responsibility and should take about one hour.

In order to obtain the benefits of this warranty, the original purchaser must return the product which is found defective to the

6.
Seller named below or to a Dometic Authorized Service Center during the period that this warranty is in effect. The original
purchaser is responsible for all charges incurred in delivery of the product to the Seller or Dometic Authorized Service Center,
and in pick up after the warranty service has been completed. To obtain the location of the nearest Authorized Service Center,
please call 1-800-544-4881 or in Canada call 1-519-720-9578.

Any item returned in the manner described in paragraph 6 will be examined by the Seller or the Authorized Dometic Service

7.
Center. If it is found that the returned item was defective in material and workmanship, the Seller or the Authorized Dometic
Service Center will repair the product per the terms outlined in paragraph 4. CONFIRM THE SERVICE AGENCY IS AN
AUTHORIZED DOMETIC SERVICE CENTER. DO NOT PAY THE SERVICE AGENCY FOR WARRANTY REPAIRS.
SUCH PAYMENTS WILL NOT BE REIMBURSED.

The Seller does not authorize any person or company to create any warranty obligations or liability on their behalf. This war

8.
ranty is not extended by the length of time which you are deprived of the use of the product. Repairs and replacement parts
provided under the terms of this warranty shall carry only the non-expired portion of this warranty.

In no event shall either seller be liable for incidental or consequential damages. This includes any damage to another product or

9.
products resulting from such a defect. Some states do not allow the exclusion or limitation of incidental or consequential dam­ages, so the above limitations may not apply.

Any implied warranty, including the implied warranty of merchantability and fitness for any purpose, is limited to the duration

10.
of this limited warranty. Some states do not allow limitations on how long an implied warranty can last, so the above limitation
may not apply.
THIS WARRANTY GIVE SPECIFIC LEGAL RIGHTS, YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM

11.
STATE TO STATE. No action to enforce this warranty shall be commenced later than ninety (90) days after the expiration of
the warranty period. Claims must be submitted in writing to the Dometic Warranty Department for arbitration.
All products (except those specifically built for commercial use) are warranted only when installed on vehicles built to R.V.I.A

12.
and C.R.V.A, Z-240 Standards.
The Seller reserves the right to change the design of any product without notice and with no obligation to make corresponding

13.
changes in products previously manufactured.

-

DOMETIC CORPORATION

Warranty Department

2320 Industrial Parkway

Elkhart, IN 46516

Phone: [phone]

Fax: [phone]

- 17 -

REFRIGERATOR OWNER MAINTENANCE YEARLY RECORD

#USTOMER .AME -ODEL .O $ATEOF0URCHASE
!DDRESS 3ERIAL.O

3TATE#ITY :IP#ODE

0HONE

&)2349%!2

Date

:

Dealership:

Address:

City:

State: Zip:

Phone:

Technician:

Cleaned Burner Assembly: Yes / No

Cleaned/Check All Terminals Connections: Yes / No

Cleaned/Inspect All Ground Connections: Yes / No

Inspect and Test Door Seals: Yes / No

Inspect and Tighten LP Lines: Yes / No

Power Ventilator Installed: Yes / No

*Gas Safety Shutdown in 45 seconds: Yes / No

!#45!, 30%#2!.'%

Electrode Gap 3/16"

Thermiste

r Reading 7-10,000 ohms @ 32°

*D/C Voltage 9.5 to 15 volts D/C

*A/

C Voltage 120 Volts ± 10%

Thermocouple Reading 25-35 Millivolts

*Delay

Between Modes Approx. 5 seconds

* Use PAL RV Diagnostic Tool for these tests.

)#%-!+%2-/$%,3

Inspec

t Water Valve and All Connections: Yes / No

Inspect Heat Tape Switch for Proper

Operatio

n: Yes / No

3%#/.$9%!2

Date

:

Dealership

:

Address:

City:

State: Zip:

Phone:

Technician:

Cleaned Burner Assembly: Yes / No

Cleaned/Check All Terminals Connections: Yes / No

Cleaned/Inspect All Ground Connections: Yes / No

Inspect and Test Door Seals: Yes / No

Inspect and Tighten LP Lines: Yes / No

Power Ventilator Installed: Yes / No

*Gas Safety Shutdown in 45 seconds: Yes / No

!#45!, 30%#2!.'%

Electrode Gap 3/16"

Thermiste

r Reading 7-10,000 ohms @ 32°

*D/C Voltage 9.5 to 15 volts D/C

*A/C Voltage 120 Volts ± 10%

Thermocouple Reading 25-35 Millivolts

*Delay Between Modes Approx. 5 seconds

* Use PAL RV Diagnostic Tool for these tests.

)#%-!+%2-/$%,3

Inspect Water Valve and All Connections: Yes / No

Inspect

Heat Tape Switch for Proper

Operation : Yes / No

- 18 -

PROTECTION FOR YOUR NEW INVESTMENT

®

We truly appreciate that you have chosen to purchase a Dometic product for your
recreational vehicle and we want to help you protect this wise investment.

We at Dometic back our products with one of the most comprehensive warranties
in the industry. Complete the registration card below and mail to us or register your
Product on-line at www.edometic.com.



TIME-DATED

MATERIAL

Please Process

Promptly!

here
Tape

FIRST

CLASS

POSTAGE

REQUIRED

Dometic Processing Center
2320 Industrial Parkway
Elkhart, IN 46516

Tape
here

WARRANTY VERIFICATION

®

■ OWNER CONFIRMATION

Your prompt registration records your right to protection
under the terms and conditions of your warranty.

FACTORY COMMUNICATION

■ 3 PLUS 3 SERVICE CONTRACT

Returning your card of registering on-line guarantees
you will receive product information and specials.
Leaving your email address below will allow us to
communicate with you quickly and efficiently.

■

Your completed Owner’s registration card serves as
confirmation of ownership in the event of product
damage or theft.

■

Returning the card below or registering on-line assures
you of an invitation to take advantage of an Optional 3
Plus 3 Full Service Contract which allows you to add
up to 3 years of additional warranty coverage.



Return the card within 10 days to ensure your:

WARRANTY VERIFICATION

■

IMPORTANT:

10 days

Return Within

■

FACTORY COMMUNICATION

■

OWNER CONFIRMATION

■

3 PLUS 3 SERVICE CONTRACT

Fold here. Close with tape.

Owner’s Registration Card

Registering your product is an essential step to ensure that you receive all the benefits you are
entitled to as a DOMETIC customer. Complete the information below and mail to us or register
on-line at www.edometic.com.

Be sure to include your email address so that we can communicate with you quickly and
efficiently. Your address will remain confidential and will not be distribute to third parties

PLEASE RETAIN THESE INSTRUCTIONS

FOR FUTURE REFERENCE

TO THE CONSUMER

PLEASE AFFIX THESE INSTRUCTIONS

TO THE REFRIGERATOR

TO THE INSTALLER

—

.

Name

Address

City

Email Address

REFRIGERATOR MODEL NUMBER

MO DAY YEAR

Stat/Prov.

Zip/Postal CodeDate of Purchase

SERIAL NUMBER