Dodge RAM PROMASTER 2018, RAM PROMASTER 2017 Diesel Supplement

2018
PROMASTER
VEHICLES SOLD IN CANADA
With respect to any Vehicles Sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of accidents.
Your driving ability can be seriously impaired with blood alcohol levels far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non­drinking driver, call a cab, a friend, or use public trans­portation.
WARNING!
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower, and your judgment is impaired when you have been drinking. Never drink and then drive.
This manual illustrates and describes the operation of features and equipment that are either standard or op­tional on this vehicle. This manual may also include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equipment described in this manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in design and specifications, and/or make additions to or improve­ments to its products without imposing any obligation upon itself to install them on products previously manu­factured.
Copyright © 2017 FCA US LLC
SECTION PAGE
INTRODUCTION ...................................................................3
1
GETTING TO KNOW YOUR VEHICLE ....................................................5
2
GETTING TO KNOW YOUR INSTRUMENT PANEL ...........................................9
3
STARTINGANDOPERATING .........................................................17
4
SERVICING AND MAINTENANCE ......................................................49
5
TABLE OF CONTENTS
1 2 3 4 5
TECHNICAL SPECIFICATIONS .........................................................69
6
INDEX ..........................................................................79
7
6 7

INTRODUCTION

CONTENTS
A MESSAGE FROM FCA US LLC ..............4
1
4 INTRODUCTION

A MESSAGE FROM FCA US LLC

FCA US LLC welcomes you as a turbocharged diesel­powered vehicle owner. Your diesel vehicle will sound, feel, drive and operate differently from a gasoline-powered vehicle. It is important that you read and understand this manual.
Almost 100% of the heavy trucks in the United States and Canada are diesel-powered because of the fuel economy, rugged durability, and high torque which permits pulling heavy loads.
You may find that some of the starting, operating, and maintenance procedures are different. However, they are simple to follow and careful adherence to them will ensure that you take full advantage of the features of this engine.
NOTE:
Some aftermarket products may cause severe engine/ transmission and/or exhaust system damage. Your ve­hicle’s powertrain control systems can detect and store information about vehicle modifications that increase horsepower and torque output such as whether or not performance-enhancing powertrain components, com­monly referred to as downloaders, power boxes, or performance chips have been used.
Any chassis/suspension or tire size modifications to the vehicle will effect the performance of the Adaptive Cruise Control and Forward Collision Warning System.
This information cannot be erased and will stay in the system’s memory even if the modification is removed. This information can be retrieved by FCA US LLC, and service and repair facilities, when servicing your vehicle. This information may be used to determine if repair will be covered by New Vehicle Limited Warranty.
There is a probability that the use of a “performance chip” will prohibit the engine from starting. In this instance, the vehicle will need to be serviced by a authorized dealer in order to return the vehicle to it’s factory settings.
When it comes to service, remember that your authorized dealer knows your vehicle best, has factory-trained techni­cians and genuine MOPAR® parts, and cares about your satisfaction.

GETTING TO KNOW YOUR VEHICLE

CONTENTS
SEATS..................................6 Swivel Seat — If Equipped ..................6
2
6 GETTING TO KNOW YOUR VEHICLE
SEATS Swivel Seat — If Equipped
The swivel seat lever is located at the lower front inboard side of the seat. The seat may be turned through 180° toward the seat on the opposite side and approximately 35° toward the door. The seat may be locked in the driving position or at the 180° position. To swivel the seat, pull the swivel seat lever outward, turn the seat to the desired position and release the lever. The swivel seat back lever is located at the lower front outboard side of the seat, to tilt the seat back forward or rearward.
If the vehicle is equipped with interlocking swivel seats, the seats must be locked in facing forward position while driving. If the seats are not in the correct position, a warning will appear in the instrument cluster display.
If the driver or the passenger seats are not locked in facing forward position before the first vehicle movement, the transmission is forced in NEUTRAL position until the seats are both locked in facing forward position. When the seats are not in the right position and the first vehicle movement after the cranking is attempted, a chime and a text message will appear in instrument cluster display. Rotate and lock the swivel seats in the correct position before trying again.
If the driver or the passenger seats are not locked in facing forward position during the first vehicle movement, a text message will be appear in the instrument cluster display and an intermittent chime will sound until key-off or until the swivel seats are locked in facing forward position. Stop and move the swivel seats in the correct position before proceeding.
Swivel Seat Lever
If a fault is present in the system and it is not possible to check the correct position of the swivel seats, a text message and the generic warning light will appear in the instrument cluster display to inform you about the failure. In these conditions, check the status of the swivel seats and do not drive the vehicle until the swivel seats are locked in facing forward position.
WARNING!
To prevent SERIOUS INJURY or DEATH:
NEVER install a driver seat cover or any other accessory on your driver seat.
NEVER make any modifications to the driver seat components, assembly, or factory installed seat cover.
NEVER place objects under the driver seat.
If your driver seat needs service for any reason, take your vehicle to your authorized dealer immediately.
GETTING TO KNOW YOUR VEHICLE 7
2

GETTING TO KNOW YOUR INSTRUMENT PANEL

CONTENTS
INSTRUMENT CLUSTER ...................10
WARNING LIGHTS AND MESSAGES ..........12
Yellow Indicator Lights ...................12
INSTRUMENT CLUSTER DISPLAY ............12
3
Diesel Messages.........................13
Electronic Park Brake (EPB) Messages .........15
10 GETTING TO KNOW YOUR INSTRUMENT PANEL

INSTRUMENT CLUSTER

1. Speedometer
Indicates vehicle speed.
Diesel Instrument Cluster
2. Instrument Cluster Display
When the appropriate conditions exist, this display shows the Instrument Cluster Display messages. Refer to “Instrument Cluster Display” in “Getting To Know Your Instrument Panel” for further information.
Odometer/Trip Odometer Display Area
U.S. Federal regulations require that upon transfer of vehicle ownership, the seller certify to the purchaser the correct mileage that the vehicle has been driven. If your odometer needs to be repaired or serviced, the repair technician should leave the odometer reading the same as it was before the repair or service. If s/he cannot do so, then the odometer must be set at zero, and a sticker must be placed in the door jamb stating what the mileage was before the repair or service. It is a good idea for you to make a record of the odometer reading before the repair/service, so that you can be sure that it is properly reset, or that the door jamb sticker is accurate if the odometer must be reset at zero.
Gear Selector Status (PRND)
The gear selector status “P,R,N,D,1,2,3,4,5,6” is dis­played indicating the gear selector position. Telltales “1,2,3,4,5,6” indicate the manual mode has been en­gaged and the gear selected is displayed. Refer to “Automatic Manual Transmission” in “Starting And Operating” for further information on ERS.
GETTING TO KNOW YOUR INSTRUMENT PANEL 11
3. Tachometer
This gauge measures engine revolutions per minute (RPM x 1000). Before the pointer reaches the higher numbers, ease up on the accelerator to prevent engine damage.
4. Temperature Gauge
The temperature gauge shows engine coolant tem­perature. Any reading within the normal range indi­cates that the engine cooling system is operating satisfactorily.
The gauge pointer will likely indicate a higher tem­perature when driving in hot weather or up mountain grades. It should not be allowed to exceed the upper limits of the normal operating range.
WARNING!
A hot engine cooling system is dangerous. You or others could be badly burned by steam or boiling coolant. You may want to call an authorized dealer for service if your vehicle overheats. If you decide to look under the hood yourself, see “Servicing And Mainte­nance.” Follow the warnings under the Cooling System Pressure Cap paragraph.
3
12 GETTING TO KNOW YOUR INSTRUMENT PANEL
CAUTION!
Driving with a hot engine cooling system could dam­age your vehicle. If the temperature gauge reads “H,” pull over and stop the vehicle. Idle the vehicle with the air conditioner turned off until the pointer drops back into the normal range. If the pointer remains on the “H,” turn the engine off immediately and call an authorized dealer for service.
5. Fuel Gauge
The pointer shows the level of fuel in the fuel tank when the ignition switch is in the ON/RUN position
The fuel pump symbol vehicle where the fuel door is located.
WARNING LIGHTS AND MESSAGES Yellow Indicator Lights
— Glow Plug Light — If Equipped
Turning the ignition key to the ON/RUN position illumi­nates the Glow Plug Light, the light will turn off when glow plugs reach the established temperature. You can start the engine immediately after the light turns off.
points to the side of the
A blinking Glow Plug Light (together with a display message) indicates a failure on glow plugs. Please see your authorized dealer as soon as possible.
— Low Diesel Exhaust Fluid (DEF) Indicator
Light — If Equipped
The Low Diesel Exhaust Fluid (DEF) Indicator will illumi­nate if the vehicle is low on Diesel Exhaust Fluid (DEF). Refer to “Starting And Operating” for further information.
— Diesel Particulate Filter (DPF) Indicator Light
— If Equipped
When the light illuminates solid, the filter loading is above the specified range.

INSTRUMENT CLUSTER DISPLAY

Your vehicle may be equipped with an instrument cluster display, which offers useful information to the driver. With the ignition in the STOP/OFF mode, opening/closing of a door will activate the display for viewing, and display the total miles, or kilometers, in the odometer. Your instrument cluster display is designed to display important informa­tion about your vehicle’s systems and features. Using a driver interactive display located on the instrument panel,
your instrument cluster display can show you how sys­tems are working and give you warnings when they are not. The steering wheel mounted controls allow you to scroll through the main menus and submenus. You can access the specific information you want and make selec­tions and adjustments.
Diesel Messages Diesel Particulate Filter (DPF) Messages
“DPF cleaning: safely keep the vehicle moving” message in the Display + Engine emission filter lamp lighted solid indicates that the exhaust particulate filter loading is above the specified range and a regeneration is required.
Safely Drive at Highway Speeds to Remedy (the proce­dure lasts roughly 15 minutes at speed of about 40 mph (60 km/h) and with engine speed above approximately 2000 rpm).
When the exaust filter is overloaded, the MIL lamp will turn on and the “Service engine” message will be in the Instrument Cluster Display, ETC lamp blinks and the PCM limits the engine power to limit the likelihood of permanent damage to the after-treatment system. To
GETTING TO KNOW YOUR INSTRUMENT PANEL 13
correct this condition, it will be necessary to have your vehicle serviced by an authorized dealer.
CAUTION!
See your authorized dealer, as damage to the exhaust system could occur soon with continued operation.

Diesel Exhaust Fluid (DEF) Messages

First low level warning will be given at around 500 miles, which is determined by current consumption rate. DEF Low level lamp icon and display message for refill will be displayed at dashboard. DEF Low level Lamp will stay on until a DEF refill is detected (minimum 1 gallon).
To correct, this condition it will be necessary to fully refill the DEF tank.
If refill is not performed, a second low level warning will be given about 200 miles are left to empty the DEF Tank.
Display message of speed limitation with DEF Low Level lamp will be there on dashboard.
The driver will be informed about the speed restriction also when about 150 and 125 miles are left to empty the DEF Tank.
3
14 GETTING TO KNOW YOUR INSTRUMENT PANEL
When 100 miles are left to empty, the DEF Tank, a continuous message display with chimes will be there on dashboard.
When count down is over (0 mile left), continuous message Speed limited at refuel or next engine startis shown in the Display. In this case, if an engine restart or a diesel refuel action in engine-on condition is per­formed, vehicle’s speed will be limited to 5 mph and continuous message Speed limited DEF lowis shown in the Display.
The restriction becomes inactive as soon as the DEF refill event is detected (minimum quantity to be added is 1 gallon).

Transmission Messages

Refer to “Instrument Cluster Messages” under “Auto­mated Manual Transmission” in “Starting And Operating” for detailed information on transmission warning mes­sages.
Gear unavailable
Shift not allowed
Manual unavailable
Automatic unavailable
Reduce gear changes
Press brake and try again
Transmission temperature high
Press brake pedal
Press brake pedal startup delayed
Shift to neutral
Tow/Haul ON
Service transmission

Electronic Park Brake (EPB) Messages

The following EPB messages will appear in the Instrument Cluster Display.
GETTING TO KNOW YOUR INSTRUMENT PANEL 15
Message Description
Service Electronic Parking Brake This message indicates that the Electronic Parking Brake
is in fault. If the parking brake does not engage, the parked vehicle should be shifted into a gear and the wheels chocked to prevent rolling. Contact your authorized dealer if the message continues to appear.
Park Brake Temporarily Unavailable This message indicates that the Electronic Parking Brake
is temporarily unavailable (for example due to battery voltage out of range). If the parking brake does not engage , the parked vehicle should be shifted into a gear and the wheels chocked to prevent rolling. Contact your authorized dealer if the message continues to appear.
3
16 GETTING TO KNOW YOUR INSTRUMENT PANEL
Message Description
Automatic Park Brake Temporarily Unavailable This message indicates that Electronic Parking Brake au-
tomatic features are temporarily unavailable. If the parking brake does not engage , the parked vehicle should be shifted into a gear and the wheels chocked to prevent rolling. Contact your authorized dealer if the message continues to appear.
To release Park Brake Press Brake and Push Switch This message appears because to release Electronic Park-
ing Brake driver has to press brake pedal and simultane­ously act on EPB switch (release position).
Park Brake Automatically Engaged This message appears when Electronic Parking Brake has
been applied automatically.
Dynamic Brake Active This message appears when driver is requiring (acting on
EPB switch) a dynamic braking.
Park Brake Retracted This message appears when service mode has been acti-
vated. We recommend having your brakes serviced by your authorized dealer.

STARTING AND OPERATING

CONTENTS
STARTING THE ENGINE — DIESEL ENGINE ....18
Normal Starting Procedure .................18
Starting Fluids ..........................20
Extreme Cold Weather ....................20
NORMAL OPERATION ....................21
Cold Weather Precautions..................21
Engine Idling ..........................23
Stopping The Diesel Engine ................24
ENGINE BLOCK/TRANSMISSION HEATER — IF
EQUIPPED .............................25
ENGINE BREAK-IN RECOMMENDATIONS......26
ELECTRIC PARK BRAKE (EPB) — DIESEL ONLY
(IF EQUIPPED) ..........................26
Auto Park Brake ........................30
SafeHold .............................30
Loss Of Electric Power ....................30
AUTOMATED MANUAL TRANSMISSION —
DIESEL ONLY ...........................30
Gear Ranges ...........................32
Parking The Vehicle ......................35
Instrument Cluster Messages ...............37
Towing The Vehicle ......................40
SPEED CONTROL ........................41
Speed Control Operation ..................41
REFUELING THE VEHICLE — DIESEL .........42
Avoid Using Contaminated Fuel .............43
Bulk Fuel Storage — Diesel Fuel ............43
Diesel Exhaust Fluid .....................44
Diesel Exhaust Fluid Storage................45
Adding Diesel Exhaust Fluid ...............45
4
18 STARTING AND OPERATING

STARTING THE ENGINE — DIESEL ENGINE

Before starting your vehicle, adjust your seat, both inside and outside mirrors, and fasten your seat belts.
The starter is allowed to crank for up to 10-second inter­vals. Waiting a few minutes between such intervals will protect the starter from overheating.
WARNING!
Never leave children alone in a vehicle, or with access to an unlocked vehicle.
Allowing children to be in a vehicle unattended is dangerous for a number of reasons. A child or others could be seriously or fatally injured. Children should be warned not to touch the parking brake, brake pedal or the transmission gear selector.
Do not leave the key fob in or near the vehicle (or in a location accessible to children). A child could operate power windows, other controls, or move the vehicle.
NOTE: Engine start up in very low ambient temperature
could result in evident white smoke. This condition will disappear as the engine warms up.
CAUTION!
If the “Generic Warning Light” remains on and a “Service Fuel Filter” message displays, DO NOT START engine before you drain the water from the fuel filter housing to avoid engine damage. Please see your authorized dealer for draining the fuel filter/water separator and fuel filter replacement.

Normal Starting Procedure

The gear selector must be in the NEUTRAL (N) position, and the brake pedal must be pressed, to allow engine cranking. Place the gear selector in NEUTRAL (N) and apply the brake pedal BEFORE turning the key to the START/AVV position; otherwise, the engine will not crank and the key must be cycled OFF, then back on, before cranking is allowed.
Observe the instrument panel cluster lights when starting the engine.
NOTE: Normal starting of either a cold or a warm engine is obtained without pumping or pressing the accelerator pedal.
1. Press and hold the brake pedal.
STARTING AND OPERATING 19
6. Check that the oil pressure warning light has turned off.
2. Place the gear selector into the NEUTRAL (N) position while keeping the brake pedal depressed.
3. Turn the ignition switch to the ON/RUN/MAR position and watch the instrument panel cluster lights.
CAUTION!
If the “Generic Warning Light” remains on and a “Service Fuel Filter” message displays, DO NOT START engine before you drain the water from the fuel filter housing to avoid engine damage. Please see your authorized dealer for draining the fuel filter/water separator and fuel filter replacement.
4. After the Glow Plug light turns off, turn the ignition switch to the AVV (START) position to start the engine. Do not press the accelerator during starting.
5. If you wish to stop the cranking of the engine prior to the engine starting, release the ignition key so that it turns back to the ON/RUN position.
7. Release the parking brake.
To start the engine if the transmission is faulty, the “De­layed startup” procedure may be required.
NOTE: Not all Transmission Failures requires the “De­layed startup” Procedure, it depends on the type of failure. (refer to Instrument Cluster Messagesunder Automated Manual Transmissionin this section for further informa­tion):
Begin with the key in the OFF position.
Press and hold the brake pedal.
Turn the key to the START/AVV position and hold it
there for at least seven seconds with the brake de­pressed. The engine will start, and the transmission will operate in recovery mode (maximum gear permitted = 3rd, automatic mode not available). If the engine does not start, contact your authorized dealer.
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20 STARTING AND OPERATING

Starting Fluids

The engine is equipped with a glow plug preheating system. If the instructions in this manual are followed, the engine should start in all conditions and no type of starting fluid should be used.
WARNING!
Do not leave children or animals inside parked vehicles in hot weather. Interior heat build up may cause serious injury or death.
When leaving the vehicle, always remove the key fob and lock your vehicle.
Never leave children alone in a vehicle, or with access to an unlocked vehicle. Allowing children to be in a vehicle unattended is dangerous for a number of reasons. A child or others could be seriously or fatally injured. Children should be warned not to touch the parking brake, brake pedal or the gear selector. Do not leave the key fob in or near the vehicle (or in a location accessible to children), A child could operate power windows, other controls, or move the vehicle.

Extreme Cold Weather

Your vehicle may be equipped with three heating elements; one engine block heater (a resistance heater installed in the water jacket of the engine) and two transmission heaters (one resistance heater installed under the oil reservoir of the hydraulic actuation system and one on the differential cover of the transmission). To ensure reliable starting/ operating in extreme cold temperatures, use of an exter­nally powered electric engine block/transmission heater (available from your authorized dealer) is recommended. They require a 110–115 Volt AC electrical outlet with a grounded, three-wire extension cord. Their use is recom­mended for environments that routinely fall below -10°F (-23°C). They should be used when the vehicle has not been running overnight or longer periods and should be plugged in two hours prior to start. Their use is required for cold starts with temperatures under -17°F (-27°C).
NOTE: The engine is designed to work at an ambient temperature ranging from -22°F to + 122°F (-30°C to + 50C°). Rubber, pipes, timing belt cover and electronic devices are not designed to work out of this range.
In the case of LOW temperature after Starting, the Auto­mated Manual Transmission may not be able to engage first gear. In this case a message Shift not allowed appears. In this situation use the engine block heater.
NOTE: The engine and transmission block heater cord is a factory installed option. If your vehicle is not equipped, heater cords are available from your authorized Mopar dealer.
A 12 Volt heater built into the fuel filter housing aids in preventing fuel gelling. It is controlled by a built-in thermostat.
A Diesel Pre-Heat system both improves engine starting and reduces the amount of white smoke generated by a warming engine.
STARTING AND OPERATING 21

NORMAL OPERATION

Observe the following when the diesel engine is operating.
All message center lights are off.
Malfunction Indicator Light (MIL) is off.
Generic Warning Light is off.
Engine Oil Pressure telltale is not illuminated.

Cold Weather Precautions

Operation in ambient temperature below 32°F (0°C) may require special considerations. The following charts sug­gest these options:
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22 STARTING AND OPERATING
Fuel Operating Range
NOTE: Use “Ultra Low Sulfur Diesel Fuels” ONLY.
Fuel Operating Range Chart
*No. 1 Ultra Low Sulfur Diesel Fuel should only be used where extended arctic conditions (0°F/-18°C) exist.
NOTE:
Use of Climatized Ultra Low Sulfur Diesel Fuel or Number 1 Ultra Low Sulfur Diesel Fuel results in a noticeable decrease in fuel economy.
Climatized Ultra Low Sulfur Diesel Fuel is a blend of Number 2 Ultra Low Sulfur and Number 1 Ultra Low Sulfur Diesel Fuels which reduces the temperature at which wax crystals form in fuel.
The fuel grade should be clearly marked on the pump at the fuel station.
The engine requires the use of “Ultra Low Sulfur Diesel Fuel”. Use of incorrect fuel could result in engine and
exhaust system damage. Refer to “Fuel Requirements” in “Technical Specifications” for further information.
If climatized or diesel Number 1 ULSD fuel is not available, and you are operating below (20°F/-6°C), in sustained arctic conditions, Mopar Premium Diesel Fuel Treatment (or equivalent) is recommended to avoid gelling (see Fuel Operating Range Chart).
Engine Oil Usage
Refer to “Dealer Service” in “Servicing And Maintenance” for the correct engine oil viscosity.
STARTING AND OPERATING 23
Engine Warm-Up
Avoid full throttle operation when the engine is cold. When starting a cold engine, bring the engine up to operating speed slowly to allow the oil pressure to stabilize as the engine warms up.
If temperatures are below 32°F (0°C), operate the engine at moderate speeds for five minutes before full loads are applied.

Engine Idling

Avoid prolonged idling, long periods of idling may be harmful to your engine because combustion chamber tem­peratures can drop so low that the fuel may not burn completely. Incomplete combustion allows carbon and varnish to form on piston rings, cylinder head valves, and injector nozzles. Also, the unburned fuel can enter the crankcase, diluting the oil and causing rapid wear to the engine.
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24 STARTING AND OPERATING

Stopping The Diesel Engine

Idle the engine a few minutes before routine shutdown. After full load operation, idle the engine three to five minutes before shutting it down. This idle period will allow the lubricating oil and coolant to carry excess heat away from the combustion chamber, bearings, internal components, and turbocharger. This is especially important for turbocharged diesel engines.
NOTE: Refer to the following chart for proper engine shutdown.
Driving
Condition
Stop and
Go
Stop and
Turbo-
Load
charger
Tempera-
ture
Empty Cool Less than
Medium One
Idle Time (min.) Be-
fore Engine
Shutdown
One
Go
Highway
Medium Warm Two
Speeds
City Traffic Maximum
Three
GCWR
Driving
Condition
Highway
Speeds
Uphill Grade
Load
Maximum
GCWR
Maximum
GCWR
Turbo-
charger
Tempera-
ture
Hot Five
Idle Time (min.) Be-
fore Engine
Shutdown
Four
Do Not Operate The Engine With Low Oil Pressure
If the low oil pressure warning light turns on while driving, stop the vehicle and shut down the engine as soon as possible. A chime will sound when the light turns on.
NOTE: Do not operate the vehicle until the cause is corrected. This light does not show how much oil is in the engine. The engine oil level must be checked under the hood.
CAUTION!
If oil pressure falls to less than normal readings, shut the engine off immediately. Failure to do so could result in immediate and severe engine damage.
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