DMP XR150, XR550 User Manual

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SYSTEM USER GUIDE

XR SERIES CONTROL PANEL

HOW TO HANDLE AN ALARM

Enter your user code or present your credential to the keypad if it has a built-in proximity reader. You will see:

IS THIS A FALSE ALARM? YES NO or CANCEL VERIFY

Real Alarm

Press NO or VERIFY to notify to the emergency monitoring station.

Your system will remain armed.

False Alarm

Press YES or CANCEL to cancel the alarm.

Your system will disarm.

TABLE OF CONTENTS

Get to Know Your System .........................................1

Use Your Keypad ....................................................... 3

LCD Keypad ................................................................................ 3

Graphic Touchscreen Keypad ..............................................4

Type in Your Keypad ................................................. 7

Standard Keyboard .................................................................. 7

Number Pad................................................................................8

Know Your System Type ........................................... 9

Area (A) .......................................................................................9

All/Perimeter (All Perim) ......................................................9

Home/Sleep/Away (with Guest) ..................................................10

Arm Your System ...................................................... 11

Area (A) ...................................................................................... 11

All/Perimeter (All Perim) ..................................................... 11

Home/Sleep/Away (H S A) .................................................. 11

More Arming Options ........................................................... 12

Disarm Your System ................................................ 14

How to Handle an Alarm ..................................................... 14

Disarm Your System .............................................................. 14

User Menu ..................................................................15

Alarm Silence ........................................................................... 15

Sensor Reset ............................................................................ 16

Lockdown .................................................................................. 16

Door Lock/Unlock ...................................................................17

Door Access ..............................................................................17

Armed Areas .............................................................................17

Outputs On/O ....................................................................... 18

Favorites ....................................................................................18

Z-Wave Setup ......................................................................... 20

Wi-Fi Setup ...............................................................................22

Zone Status .............................................................................. 23

Bypass Zones .......................................................................... 24

Zone Monitor ........................................................................... 24

System Status ......................................................................... 25

System Test .............................................................................. 25

User Proﬁles ............................................................................ 26

User Codes ...............................................................................30

Ambush Code .......................................................................... 31

Schedules ................................................................................. 32

Time ............................................................................................ 35

Display Events ........................................................................ 35

Service Request ..................................................................... 36

Fire Drill ..................................................................................... 36

Appendix ..................................................................38

User Authority Descriptions.............................................. 38

Add a User Code ...................................................................40

Change a User Code ............................................................. 41

Common Keypad Displays ................................................. 42

Glossary ................................................................... 44

Notes .........................................................................45

GET TO KNOW YOUR SYSTEM

Your system may not include all of the equipment and functions found in this guide.

Control Panel

The control panel acts as your system’s brain. It communicates with the keypad and all the other system devices throughout the building.

Keypad

FRI 2:52 PM

1 2 3 4

5 6 7 8

9 0 CMD

CURRENT

HI LO

TODAY

98 77

HI LO

98 77

TUESDAY

DISARMED

Panic

Chime

Reset

Favorites

The keypad allows you to control your system from one place. You can use it to arm and disarm your system, add user codes, verify alarms, and many other functions.

Prox Key

A prox key is an impact resistant credential that ﬁts on a standard key ring. It allows for codeless arming, disarming, and door access when it is presented to a reader.

Sensor

Sensors are small devices that monitor motion, temperature, ﬂooding, breaking glass, and know when windows and doors have been opened.

Key Fob Remote

Depending on how your key fob remote is set up, it provides an easy way to arm and disarm your system or send a panic alarm.

System User Guide | XR150/XR550 1

Siren

The siren emits sound when your system goes into alarm.

Smoke and Carbon Monoxide (CO) Detector

These detectors notify you when smoke or carbon monoxide is present. Some detectors have an integrated synchronized sounder. If they are installed in groups, they will all sound simultaneously.

Z-Wave

Z-Wave devices allow you to control the lights, small appliances, garage doors, thermostats, and locks from the keypad, Virtual KeypadTM App, and VirtualKeypad.com™.

SecureComTM Video

SecureCom Video allows you to add wired or wireless cameras inside or outside the building. You can easily record clips or view live video feed at any time using the Virtual Keypad App or VirtualKeypad.com.

Virtual Keypad App and VirtualKeypad.com

The Virtual Keypad App and VirtualKeypad.com allow you to control and monitor your system on the go. The app is available for Apple® and Android™ devices.

2 XR150/XR550 | System User Guide

USE YOUR KEYPAD

LCD Keypad

Power/Armed

LEDs

Proximity

Card Reader

Proximity Card Reader

The keypad may have a built-in proximity card reader that allows you to arm or disarm your system when you present a credential.

Power and Armed LEDs

The AC Power and Armed LEDs indicate your system’s power and armed status.

Select Keys

Use the select keys to type and navigate in the keypad. See Type in Your Keypad for more information.

FRI 2:52 PM

1 2 3 4

5 6 7 8

9 0 CMD

Select Keys

7/0 Panic Feature (Hardwired systems only)

Press and hold the 7 and 0 keys at the same time to send a ﬁre, emergency, or panic report to the emergency monitoring station.

System User Guide | XR150/XR550 3

Graphic Touchscreen Keypad

Power/Armed LEDs

Interactive

Shield

Local

Weather

TODAY

TUESDAY

CURRENT

HI LO

98 77

HI LO

98 77

DISARMED

Panic

Chime

Reset

Favorites

Proximity Card Reader

Navigation Arrows

Carousel Menu

Options

On the LCD keypad, press and hold the CMD and back arrow keys at the same time to access the Options Menu. On the Graphic Touchscreen Keypad, press Options in the carousel menu. From here, you can adjust the keypad brightness, tone, and volume.

If the keypad brightness is set to 0, the keypad and LED will turn o when not in use. Brightness level 1 turns o the keypad when not in use but the LED remains on.

Interactive Shield

On the Graphic Touchscreen Keypad, press the shield to display your arming options. Disarm your system by pressing the shield and entering your user code.

Carousel Menu

On the Graphic Touchscreen Keypad, use the navigation arrows or press and drag to scroll through the carousel menu options.

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Carousel Menu Options for Graphic Touchscreen Keypads

Panic

Chime

Reset

Favorites

Easy Exit

Options

Keypad

Press Police, Emergency, or Fire to send a panic report to the emergency monitoring station.

Press Chime to turn the chime feature on and o. If chime is on, the keypad will sound an alert and display a notiﬁcation when external doors and windows (with sensors installed) are opened.

Press Reset to reset ﬁre and panic sensors after they have triggered an alarm.

Favorites displays a list of your Z-Wave favorites. Press a Favorite to activate it.

When your system is armed, press Easy Exit to allow you to leave through an exit door without triggering the alarm or needing to disarm and re-arm your system.

Press Options to display the Setting Options screen. From here, you can adjust the keypad screen brightness, tone, and volume. You can also choose what you want to display in the carousel menu.

Press Keypad to display a standard DMP keypad. Use this option to access the User Menu. See Type In Your Keypad for more information.

System User Guide | XR150/XR550 5

Carousel Menu Options for Graphic Touchscreen Keypads

User Codes Press User Codes to add, edit, or delete user codes in your system.

Press Schedules to add, edit, or delete schedules. You can also use it

Schedules

to assign schedules to outputs and favorites, as well as auto-arming and auto-disarming.

Events

Thermostats

Doors

Lights Press Lights to turn ON, turn OFF, or DIM Z-Wave lights.

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Events allows you to view up to 12,000 past events that occurred on

your system over the last 45 days.

Press Thermostats to display the Z-Wave thermostats screen. From here, you can adjust the temperature or select ON, OFF, HEAT, COOL, or FAN .

Press Doors to lock or unlock Z-Wave locks. You can also open and close Z-Wave-equipped garage doors.

TYPE IN YOUR KEYPAD

Both keypads oer the number pad, but only the Graphic Touchscreen Keypad oers the standard keyboard. Use the table and the keypad select areas that are shown in the graphics below to enter characters using the number pad. Follow the directions to enter characters using the standard keyboard.

Standard Keyboard

▸ Press ABC to access uppercase letters. ▸ Press abc to access lowercase letters.

Area1Area2Area 3Area

123

1 2 3 4

ABC DEF GHI JKL

Q W E R T Y U I O P

MNO PQR STU VWX

5 6 7 8

A S D F G H J K L

9 0

X C V B N M

Standard Keyboard and Select Areas

System User Guide | XR150/XR550 7

▸ Press !@# to access symbols. ▸ Press 123 to access the number pad.

abc

!@#

CMD

Number Pad

1. Choose a character from the table.

2. Identify the Number the character correlates with and press that character on the number pad.

3. Identify the Select Key or Area for that character and press that select key or area on the keypad. To access the lowercase letter, press that select key or area again.

4. When the desired character displays on the keypad, return to Step 1 to enter another character or press CMD if ﬁnished.

Key

Key2Key 3Key

NUMBER

SELECT AREA

1 2 3 4

1 A B C ( [ {

2 D E F ) ] }

3 G H I ! ^ ~

4 J K L ? “ |

5 M N O / \ `

6 P Q R & $

7 S T U @ %

8 V W X , =

9 Y Z Space : _ ;

0 - + . ‘ * < # >

1 2 3 4

5 6 7 8

9 0 CMD

Number Pad and

Select Keys

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KNOW YOUR SYSTEM TYPE

Your system operates in one of the following ways: Area, All/Perimeter, Home/Sleep/Away, or Home/ Sleep/Away with Guest. Regardless of which system type you have, much of the operation is similar. The best way to identify your system type, is to arm it.

On an LCD Keypad, press CMD until ARM DISARM display, then press the select key under ARM. The arming options display. Identify your system type, then press the back arrow to exit the arming screen.

On a Graphic Touchscreen Keypad, touch the interactive shield and the arming options display. Identify your system type, then press the shield at the top of the keypad to exit the arming screen.

Area (A)

Your system can have up to 32 separate areas for an XR550 control panel and up to 8 separate areas for an XR150 control panel. Each area can do the following:

▸ It can have a custom name. ▸ It can arm or disarm independently of other areas. ▸ It can limit access to users.

All/Perimeter (All Perim)

The building is divided into 2 main areas:

All

▸ Arms both the perimeter and the interior of the building. ▸ Use when you’re leaving the building and no one remains inside.

Perimeter

▸ Arms just the perimeter of the building. ▸ Use when you’re staying inside the building.

System User Guide | XR150/XR550 9

Home/Sleep/Away (with Guest)

The building is divided into 2 or 3 areas: perimeter, interior, and bedrooms. For guest systems, you can have up to 2 guest areas.

Home

▸ Arms the perimeter of the building. ▸ Use when you’re staying in the building.

Sleep

▸ Arms the perimeter and a portion of the interior. ▸ Use to leave the bedroom areas of the building unarmed.

Away

▸ Arms the perimeter, interior, and bedrooms. ▸ Is used when you’re leaving the building and no one remains inside.

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ARM YOUR SYSTEM

Area (A)

1. Press and release the shield on a Graphic Touchscreen Keypad to open the arming options screen or press CMD on an LCD Keypad until ARM DISARM displays.

2. Select ARM. The keypad displays ALL? NO YES.

3. To arm all areas, select YES. To arm selected areas, select NO. The keypad displays each area you have access to. Select YES to arm the areas and NO to leave the area disarmed.

All/Perimeter (All Perim)

1. Enter your user code and the keypad displays PERIM ALL.

2. Select ALL to arm all areas. The keypad displays ALL SYSTEM ON. Select PERIM to arm only the

perimeter. The keypad displays PERIMETER ON.

Home/Sleep/Away (H S A)

1. Enter your user code and the keypad displays H S A.

2. Select HOME if you’re staying inside the building, leaving the interior disarmed and arming the exterior. Select SLEEP to leave the bedroom areas disarmed, arming the interior and exterior areas. Select AWAY if no one will remain inside the building. Select GUEST to arm the guest areas.

System User Guide | XR150/XR550 11

More Arming Options

Instantly Arm Your System

1. Press and release the shield on a Graphic Touchscreen Keypad to open the arming options screen or press CMD on an LCD keypad until ARM DISARM displays.

2. Select INSTANT. This overrides the entry and exit delay, instantly arming your system.

Use the Keypad Shortcut Keys

The LCD Keypad and the Graphic Touchscreen Keypad provides one-button shortcut keys. Press the key for two seconds until a tone sounds.

KEY OPERATION

Arm Away for Home/Sleep/Away systems

Arm Away for Home/Sleep/Away with Guest systems

Arm All for All/Perimeter systems

2 Fire and Panic Sensor Reset on all systems

Arm Home for Home/Sleep/Away systems

Arm Home for Home/Sleep/Away with Guest systems

5 Monitor (Chime) on all systems

6 Arm Perimeter for All/Perimeter systems

Arm Sleep for Home/Sleep/Away systems

Arm Sleep for Home/Sleep/Away with Guest systems

8 Easy Exit for Home/Sleep/Away systems

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Bypass Zones

If a problem exists on any zone, the zone name and problem display, followed by OK BYPASS STOP.

▸ Press OK to force arm the zone. The zone will re-arm when it’s restored. ▸ Press BYPASS to ignore the zone before arming. Panic, emergency, ﬁre, ﬂood detector, and

temperature sensor zones cannot be bypassed.

▸ Press STOP to stop your system from arming. This allows you to correct the zone, return to the

keypad, and restart the arming process.

Extend Schedules

When a schedule is active, you can extend the schedule to a later time. When arming your system, the keypad displays LATE or CLOSING TIME!.

1. Press any select key or area. The keypad displays ENTER CODE:-.

2. Enter your user code and press CMD or present your credential to a card reader.

3. The keypad displays 2HR 4HR 6HR 8HR. Select the number of hours to extend the schedule.

System User Guide | XR150/XR550 13

DISARM YOUR SYSTEM

How to Handle an Alarm

Enter your user code or present your credential to the keypad if it has a built-in proximity reader. You will see:

IS THIS A FALSE ALARM? YES NO or CANCEL VERIFY

Real Alarm

Press NO or VERIFY to notify the emergency monitoring station. Your system will remain armed.

False Alarm

Press YES or CANCEL to cancel the alarm. Your system will disarm.

Disarm Your System

1. Press the shield on the Graphic Touchscreen Keypad and enter your user code to disarm your system or press CMD on the LCD Keypad until ARM DISARM displays.

2. Select DISARM. The keypad displays ALL? NO YES.

3. Select YES to disarm all areas. Select NO to disarm individual areas and select YES to disarm the area or NO to leave the area armed.

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USER MENU

You have access to many functions in the User Menu that can be accessed from the keypad. Enter your user code and the functions you have access to, display. The User Menu allows you to create user proﬁles, add, change, and delete user codes, create favorites with your Z-Wave devices, and more.

Below are the User Menu functions and their processes as you will see them on the keypad. Before using a function, you will need to access the User Menu. See Access the User Menu below.

Access the User Menu

1. Press CMD until MENU? NO YES displays.

2. Select YES.

3. Enter your user code and press CMD.

Alarm Silence

Alarm silence turns o your bells and sirens when your system is in alarm. It does not stop a report from being sent to the emergency monitoring station.

Silence an Alarm:

1. Access the User Menu.

2. At ALARM SILENCE?, press any select key or area to silence the bells or sirens.

System User Guide | XR150/XR550 15

Sensor Reset

Sensor Reset resets panic and ﬁre sensors after they have been tripped. They must be reset before they can detect any additional alarm conditions.

Reset All Sensors

1. Access the User Menu.

2. Press CMD until SENSOR RESET? displays.

3. Press a top row select key or area. The keypad displays SENSORS OFF followed by SENSORS ON.

Reset Your Fire Sensor

Press 2 for two seconds then enter your user code.

Lockdown

Activate a lockdown to immediately lock all public doors connected to your system. Deactivate a lockdown by allowing an authorized user to perform a Sensor Reset at the keypad.

Activate a Lockdown

1. Access the User Menu.

2. Press CMD until LOCKDOWN? displays.

3. Press any select key or area to lock all public doors.

Deactivate a Lockdown

1. Access the User Menu if Sensor Reset and Lockdown Override are enabled in your proﬁle.

2. Press CMD until SENSOR RESET? displays.

3. Press a top row select key or area. The keypad displays SENSORS OFF followed by SENSORS ON, returning all public doors back to their previous state.

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Door Lock/Unlock

Lock or Unlock Your Doors

1. Access the User Menu.

2. Press CMD until DOOR LOCK/UNLOCK? displays.

3. Press a top row select key or area. Enter the door number and press CMD or select LIST to browse doors.

4. Press the select key or area over the desired option.

Door Access

Door access is granted when an authorized credential is presented to a door access reader. The door momentarily unlocks, allowing the user to enter, then re-locks.

Enable Door Access:

1. Access the User Menu.

2. Press CMD until DOOR ACCESS? displays.

3. Press any select key or area to allow momentary access.

Armed Areas

Use this function to list your system’s areas that are currently armed.

Display Armed Areas

1. Access the User Menu.

2. Press CMD until ARMED AREAS? displays.

3. Press any select key or area. Press CMD to advance through the list of armed areas.

System User Guide | XR150/XR550 17

Outputs On/Off

Use this function to individually turn your system’s outputs on and o. Your system may use outputs to control door access, interior and exterior lighting, heating, air conditioning, and other appliances.

Turn Outputs On and O

1. Access the User Menu.

2. Press CMD until OUTPUTS ON/OFF displays.

3. Press any select key or area.

4. Enter the output number, then select ON or OFF.

Favorites

Favorites are preset combinations that allow you to quickly activate multiple Z-Wave devices at once. You can create a Favorite that turns down your thermostat, turns o your lights, and locks your front door when you leave the building. You can add up to 25 devices to a Favorite.

Begin Here

1. Access the User Menu.

2. Press CMD until ZWAVE SETUP? displays.

3. Press any select key or area. The keypad displays ADD LIST REMOVE. Press CMD to display FAV XFER OPT.

4. Select FAV. At FAVORITE NUMBER:, enter a number between 1 and 20 and press CMD. ADD EDIT REMOVE display.

Add Devices to a Favorite

1. Select ADD.

2. Press CMD to browse your Z-Wave devices.

3. Press any select key or area to assign a device to a Favorite.

18 XR150/XR550 | System User Guide

Edit Devices in a Favorite

1. Select EDIT.

2. Press CMD to browse your Z-Wave devices.

3. Press any select key or area to view a device’s settings. Refer to the Lights, Doors, and Thermostat sections on this page to edit your devices.

Lights

Press the select key or area for the desired setting when SETTING: ON OFF DIM displays.

▸ Select ON or OFF to turn a device on or o. ▸ Select DIM, enter the dim level (1-10) of the device, and press CMD.

Doors

▸ Doors: Press the select key or area for the desired setting when SETTING: LOCK UNLOCK

displays

▸ Garage Doors: Press the select key or area for the desired setting when SETTING: OPEN

CLOSE displays.

Thermostats

Press the select key or area for the desired setting when SETTING: OFF CL HT displays.

O

1. Select OFF to display FAN SETTING:.

2. Press any select key or area. When ON AUTO displays, press the select key for the desired option.

Cool

1. Select CL and press any select key or area.

2. Enter the new temperature and press CMD.

Heat

1. Select HT then press any select key or area.

2. Enter the new temperature and press CMD.

System User Guide | XR150/XR550 19

Remove Devices in a Favorite

1. Select REMOVE then press CMD to view your devices.

2. When the desired device displays, press any select key or area to remove that device.

3. Select YES when REMOVE DEVICE FROM FAV? NO YES displays.

Z-Wave Setup

Z-Wave technology adds home automation to your system. Using Z-Wave, you can control lights, locks, small appliances, and thermostats from your keypad, Virtual Keypad App, or VirtualKeypad.com. You can add up to 140 Z-Wave devices to your system.

Begin Here

1. Access the User Menu.

2. Press CMD until ZWAVE SETUP? displays.

3. Press any select key or area. The keypad displays ADD LIST REMOVE. Press CMD to display FAV XFER OPT.

Add a Z-Wave Device

1. Select ADD.

2. Press the button on the Z-Wave device when PRESS BUTTON ON DEVICE TO ADD displays on the keypad.

3. Press CMD when DEVICE FOUND displays.

4. Press any top row select key or area and name the device.

5. Press CMD to save the device.

List Z-Wave Devices

1. Select LIST and DEVICE LIST displays.

2. Press CMD to advance through the list of Z-Wave devices.

3. Press any select key or area to display DEVICE RENAME STATUS.

4. Select RENAME and name the device then press CMD.

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Remove a Z-Wave Device

1. Select REMOVE.

2. Press the button on the Z-Wave device when PRESS BUTTON ON DEVICE TO REMOVE displays on the keypad.

Status of a Z-Wave Device

1. Select LIST and DEVICE LIST displays.

2. Press CMD to advance through the list of Z-Wave devices.

3. Press any select key or area to display DEVICE RENAME STATUS.

4. Select STAT US. The device name and OKAY display when the device communicates. The device name and FAILED display if the device stored in the system does not communicate.

5. Press CMD and REMOVE FAILED DEVICE displays.

6. Select YES to remove the failed device from your system. Select NO to leave the device in your system.

Transfer Controller Operation

Use this function to transfer and replace your existing Z-Wave device information with information from another system.

1. Select XFER. The keypad warns you that transferring Z-Wave device information deletes all your Z-Wave devices connected to your system.

2. Select YES to proceed.

3. Initiate the transfer at the other manufacturer’s Z-Wave portable controller. ZWAVE SETUP? displays.

Optimize Z- devices

Select OPT. The keypad displays OPTIMIZE SUCCESS when communication with a Z-Wave device is established.

System User Guide | XR150/XR550 21

Wi-Fi Setup

Use this function if your system is connected through Wi-Fi.

Begin Here

1. Access the User Menu.

2. Press CMD until WIFI SETUP? displays.

3. Press any select key or area and the keypad displays WPS LIST MANUAL. Press CMD to display TEST.

Use WPS to Connect Your System

1. Press the WPS button on your Wi-Fi router.

2. Select WPS on your keypad and SEARCHING displays.

3. When WPS is successful, CONNECTED displays on your keypad. If WPS was not successful, WPS FAILED RETRY? NO YES displays.

4. Press YES to retry. Press NO and WPS LIST MANUAL displays.

List the Available Networks

1. Select LIST and SEARCHING displays.

2. Press CMD to view the available Wi-Fi networks.

3. When the desired network displays, press any select key or area to connect. W/L KEY:**************** displays.

4. If the system is unable to detect the security type, press any select key or area on the keypad and WEP WPA NONE displays. Select the desired security type and enter your network password. See

Type In Your Keypad.

22 XR150/XR550 | System User Guide

Manually Connect Your System

1. Select MANUAL.

2. Enter the name of your Wi-Fi network and press CMD. W/L KEY:**************** displays.

3. If the system is unable to detect the security type, press any select key or area on the keypad and WEP WPA NONE display. Select the desired security type then enter your network password. See Type In Your Keypad.

Test the Network Connection

Select TEST. When the test is successful, CONNECTED displays. If the test is unsuccessful, NOT CONNECTED displays.

Zone Status

Zone status allows you to check the status of each zone, displaying a list of armed, bypassed, and alarmed zones.

Check Zone Status

1. Access the User Menu.

2. Press CMD until ZONE STATUS? displays.

3. Press any select key or area to display ARM BYPS ALR NBR.

▸ Select ARM for a list of currently armed zones. ▸ Select BYPS for a list of currently bypassed zones. ▸ Select ALR for a list of currently alarmed zones. ▸ Select NBR to ﬁnd a speciﬁc zone number.

4. Select the desired option and the zones related to that option display with a zone status of OKAY ,

BYPS, or BAD.

System User Guide | XR150/XR550 23

Bypass Zones

Follow these steps to bypass a zone from the User Menu. Fire, panic, emergency, supervisory, and 24hour zones cannot be bypassed.

1. Access the User Menu.

2. Press CMD until BYPASS ZONES? displays.

3. Press any select key or area. The keypad displays ZONE: - RST BYPS.

4. To bypass a zone, enter the zone number and select BYPS. The zone number automatically disappears and a new zone number can be entered. Refer back to step 3. Conﬁrmation will be given when the zone has been bypassed.

5. To reset a zone, enter the zone number and select RST. Conﬁrmation will be given when the zone is reset.

Zone Monitor

If a door or window is opened when the system is disarmed, the keypad sounds a chime and displays the zone on the keypad.

Activate/Deactivate Chime

On a graphic touch keypad, select Chime in the carousel menu. On an LCD keypad, press and hold 5.

Activate Zone Monitor

1. Access the User Menu.

2. Press CMD until ZONE MONITOR? displays.

3. Press any select key or area and the keypad displays ALL NBR or PERIM ALL NBR. Select the desired option.

▸ Select ALL to add or remove devices from zone monitor. ▸ Select NBR to enter a speciﬁc zone number. ▸ Select PERIM to monitor all Night and Exit zones.

24 XR150/XR550 | System User Guide

System Status

This option allows you to check the current status of your system.

Check Your System’s Status

1. Access the User Menu.

2. Press CMD until SYSTEM STATUS? displays.

3. Press any select key or area. Press CMD to advance through the system status list. If TRBL displays, call your service department for assistance.

System Test

Test Your System

1. Access the User Menu.

2. Press CMD until SYSTEM TEST? displays and press any select key or area.

3. At SYSTEM ZONES, select SYSTEM. The system test automatically begins.

Test Your Zones

Burglary Zones

1. Select ZONES. The keypad displays BURG.

2. Select BURG and manually trip each burglary zone.

3. Select END to stop the test. BURG TEST OKAY displays when the test is complete and all zones tested okay.

Panic Zones (XR550N & XR550E only)

1. Select ZONES. The keypad displays BURG PANICS.

2. Select PANICS and the manually trip each burglary zone.

3. Select END to stop the test. PANIC TEST OKAY displays when the test is complete and all zones tested okay.

System User Guide | XR150/XR550 25

User Profiles

Proﬁles deﬁne the authorities for each user code in the system. Each user can be assigned up to four proﬁles. Ensure at least one administrator on your system has a proﬁle assigned with all authorities and all areas.

User Proﬁle Options Table

Use the User Proﬁle Options table below to familiarize yourself on how to create a user proﬁle.

User Proﬁle Options

Proﬁle Number Assign each proﬁle a speciﬁc number from 1-99.

Proﬁle Name Assign each proﬁle a name.

Arm/Disarm Areas

Access Areas Assign each proﬁle door access assignments.

Output Group Assign each proﬁle an output group number from 1-10.

User Menu Assignments

Predeﬁned User Proﬁles Table

The Predeﬁned User Proﬁles table oers predeﬁned proﬁles, making it easier for you to create proﬁles for your users. Each proﬁle can be tailored to your speciﬁc needs. Navigate to the Appendix for descriptions of each user authority.

Assign each proﬁle speciﬁc areas to arm and disarm.

Assign each proﬁle speciﬁc authorities. See the User Proﬁles Chart.

26 XR150/XR550 | System User Guide

PREDEFINED USER PROFILES

AUTHORITY MENU DISPLAY

Arm/Disarm ARM/DISARM - - - - - - - - - - - All

Alarm Silence ALM SLNC N Y Y Y Y Y Y Y Y N N Y

Sensor Reset SNSR RST Y Y Y Y Y Y Y Y Y N N Y

Lockdown LOCKDOWN Y Y Y Y Y Y Y Y Y Y N Y

Door Lock/Unlock DR UNLOCK Y Y Y Y Y Y Y Y Y Y N Y

Door Access DOOR ACS Y Y Y Y Y Y Y Y Y Y Y Y

Armed Areas ARM AREA Y Y Y Y Y Y Y Y Y N N Y

Outputs On/O OUTPUTS N N N N Y Y Y Y Y N N Y

Zone Status ZN STAT S Y Y Y Y Y Y Y Y Y N N Y

Bypass Zones BYPAS ZN N N N N N Y Y Y Y N N Y

Zone Monitor ZONE MON N N N Y Y Y Y Y Y N N Y

System Status SY S STAT Y Y Y Y Y Y Y Y Y N N Y

System Test SYS TEST N N N Y Y Y Y Y Y N N Y

User Proﬁles PROFILES N N N N N N N N Y N N Y

User Codes USR CODE N N N N N N N N Y N N Y

Extend Schedules EXTEND N N N N N Y Y Y Y N N Y

Schedules SCHEDULS N N N N N N Y Y Y N N Y

Time TIME N N N N N N N Y Y N N Y

1 2 3 4 5 6 7 8 9 10 11-98 99

PREDEFINED PROFILE NUMBER

System User Guide | XR150/XR550 27

AUTHORITY MENU DISPLAY

Display Events DIS EVNT Y Y Y Y Y Y Y Y Y N N Y

Service Request SERV REQ N N N N N N N Y Y N N Y

Fire Drill FIRE DRIL N N N N N N N Y Y N N Y

Anti-Passback ANTI PASS N N N N N N N N N N N N

Access Time ACCESS SCHEDULES - - - - - - - - - - - -

Re-Arm Delay RE ARM DELAY (0-720) N N N N N N Y Y Y N N Y

Easy Arm/Disarm EASY ARM/DISARM N N N N N N N N N N N N

Preferred Language SEC LANGUAGE N N N N N N N N N N N N

Card Plus Pin CARD PLUS PIN N N N N N N N N N N N N

Wi-Fi Setup WIFI SETUP N N N N N N N N Y N N Y

Technician User TECHNICIAN USER N N N N N N N N N N N N

Inactive User

Audit Days

Lockdown Override LOCKDOWN OVERRIDE - - - - - - - - - - - -

Dual Authority DUAL AUTHORITY Y Y Y Y Y Y Y Y Y Y Y Y

Private Door PRIVATE DOOR - - - - - - - - - - - -

INACTIVE USER AUDIT - - - - - - - - - - - -

1 2 3 4 5 6 7 8 9 10 11-98 99

PREDEFINED PROFILE NUMBER

28 XR150/XR550 | System User Guide

Begin Here

1. Access the User Menu.

2. Press CMD until USER PROFILES? displays.

3. Press any select key or area. The keypad displays ADD DEL CHG.

Add a User Proﬁle

1. Select ADD.

2. Enter an unused PROFILE NO: and press CMD.

3. Press any select key or area and enter a PROFILE NAME, then press CMD.

4. At ARM/DIS AREAS:, select the area numbers the user can arm and disarm and press CMD.

5. At ACCESS AREAS:, select the area numbers the user can access and press CMD.

6. At OUTPUT GROUP:, enter the number for the Output Group assigned to this proﬁle and press CMD.

7. The keypad displays each menu option that is shown in the Predeﬁned User Proﬁles table. Select

YES (fourth select key or area) or NO (third select key or area) for each menu option, then press CMD to advance through the menu options. The keypad displays PROFILE ## ADDED when the

user proﬁle has been successfully added.

Delete a User Proﬁle

1. Select DEL.

2. Enter a PROFILE NO: and press CMD. The keypad displays PROFILE DELTD when a user proﬁle is successfully deleted.

Change a User Proﬁle

1. Select CHG.

2. Enter a PROFILE NO:, and press CMD twice. The keypad displays each menu option that is shown in the Predeﬁned User Proﬁles table. Select YES or NO for each menu item, then press CMD to advance through the menu options. The keypad displays PROFILE CHNGD when the proﬁle is successfully changed.

XR Series panels support a three to six digit code that allows you to do several things from the keypad, Virtual Keypad App, or VirtualKeypad.com. Every user in the system should be assigned a user code. A user code is made up of the following elements: User Number, User Code, User Name, and Authority Level.

System User Guide | XR150/XR550 29

User Codes

Begin Here

1. Access the User Menu.

2. Press CMD until USER CODES? displays. Press any select key or area. The keypad displays ADD DEL CHG BAT. Press CMD to display FRGV SEND.

Add a User Code

1. Select ADD.

2. Enter a USER NUMBER and press CMD.

3. When ACTIVE? displays, select YES to make the user code active, or select NO to make the user code inactive. Press CMD.

4. When TEMP CODE? displays, select YES to make the temporary code active, or select NO to make it inactive. If YES is selected, you will be prompted to enter a start date and an expiration date for the temporary user code.

5. Enter a USER CODE and press CMD. If you are using an access card, present the card to the reader instead of entering a code.

6. Press a top row select key or area and enter a USER NAME. Press CMD.

7. Enter a PROFILE NO:, and press CMD. The keypad displays USER # ADDED when the user code has been successfully added.

Change a User Code

1. Select CHG.

2. Enter the current USER NUMBER and press CMD.

3. When ACTIVE? displays, select YES to make the user code active, or select NO to make the user code inactive. Press CMD.

30 XR150/XR550 | System User Guide

5. Press any select key or area and enter the new USER CODE. Press CMD.

6. Press any select key or area to clear the displayed name and enter a new name, if desired. Press CMD. See Type In your Keypad.

7. Enter a PROFILE NO: and press CMD. The keypad displays USER # CHNGD when the user code is successfully changed.

Delete a User Code

1. Select DEL.

2. Enter the USER NUMBER you want to delete and press CMD. The keypad displays USER # DELTD when the user code is successfully deleted.

Forgive Failure to Exit

Failure to exit is a violation that occurs when a user has attempted to re-enter an area that he or she did not exit through, primarily used in access control systems. Forgive failure to exit removes this violation and allows the user to re-enter the area.

1. Select FRGV and press CMD.

2. Enter the USER NUMBER to be forgiven and press CMD. The keypad displays USER FORGVN.

Send User Codes to Z-Wave Locks

Select SEND. When user codes 2-20 are successfully sent to your compatible Z-Wave locks, the keypad exits the User Menu. If a user code is not received, the keypad displays CODES NOT SENT TO

ALL DOORS.

Ambush Code

If your system was programmed to allow user number 1 to be used as an Ambush code and when this code is entered at the keypad, a silent alarm is sent to your monitoring station. This silent alarm alerts the operator to a duress situation at the premises and prompts immediate notiﬁcation of authorities.

System User Guide | XR150/XR550 31

Schedules

Schedules allow you to set recurring times when your system arms or disarms. You can also set schedules for when you want your Z-Wave devices to turn on and o.

Begin Here

1. Access the User Menu.

2. Press CMD until SCHEDULES? displays. Press any select key or area.

3. At ALL TEMP, select ALL to add, change, or delete a schedule. Select TEMP to add a temporary schedule. The keypad displays TIMES AREAS DOORS. Press CMD to display OUTPUT HOLIDAYS. Press CMD to display FAVORITES.

Add a Schedule

1. Select TIMES. The keypad displays ADD DEL CHG.

2. Select ADD.

3. Enter the new SCHEDULE NUMBER (1-99) and press CMD.

4. Press a top row select key or area and enter a SCHEDULE NAME. Press CMD.

5. Select the day you want to add a schedule to. Press CMD to display THU FRI SAT HOL.

6. At ENTER BEGIN TIME -:, enter the opening time and select AM or PM. Enter all times using a 12hour clock.

7. At ENTER END TIME -:, enter the end time and select AM or PM.

Delete a Schedule

1. Select TIMES, then select DELETE.

2. Enter the schedule number (1-99) and press CMD.

3. At DELETE SCHEDULE SURE? YES NO, select YES.

Change a Schedule

1. Select TIMES, then select CHG.

2. Enter the SCHEDULE NUMBER that’s changing and press CMD.

32 XR150/XR550 | System User Guide

3. The keypad displays ENTER SCHEDULE and the schedule name. Press any select key or area to change the schedule name and press CMD.

4. Select the day you want the schedule to begin. Press CMD to display to display THU FRI SAT HOL.

5. At ENTER BEGIN TIME -:, enter the opening time and select AM or PM. Enter all times using a 12hour clock.

6. At ENTER END TIME -:, enter the end time and select AM or PM.

Add Area, Door, and Output Schedules

1. Select either AREAS, DOOR, or OUTPUT.

2. At ENTER area/door/output NUMBER:-, enter the number you want to assign that schedule and press CMD.

3. At SCHEDULE NO:-, press any select key or area and enter the number. Press CMD.

Add a Holiday Schedule

Adding Holiday Dates provide the system with dates in the year when the normal opening and closing schedules are not used and replaced by one of the Holiday Schedules A or B or C. Up to forty dierent holiday dates can be entered. For holidays that fall on a dierent date each year, be sure to update their programmed Holiday Dates annually.

1. Select HOLIDAY.

2. At HOL:, press the fourth select key or area to access HOL B and HOL C.

3. Press CMD to advance through your list of holidays.

Activate a Favorite Schedule

1. Select FAVORITES.

2. Press any select key or area.

3. Enter a FAVORITE NUMBER or select LIST to browse the list of existing favorite numbers.

4. Press CMD when the desired favorite number displays. The keypad displays FAVORITE

ACTIVATED when a Favorites schedule is successfully activated.

System User Guide | XR150/XR550 33

Add a Temporary Schedule

1. Select TEMP.

2. Select the type of temporary schedule you are creating: area, door, output, or favorite. (Press CMD to display FAVORITE)

▸ Area or Door

At NUM: ALL NONE, enter a speciﬁc area or door number. Select ALL to create a schedule for all areas or doors.

▸ Output or Favorite

At NUM: LIST, enter a speciﬁc output or favorites number, or select LIST to view a list of available areas or doors.

3. After selecting an option from above, select the day you want the schedule to begin. Press CMD to display to display THU FRI SAT HOL.

4. At ENTER BEGIN TIME -:, enter the opening time and select AM or PM. Enter all times using a 12 hour clock. Press CMD.

5. At ENTER END TIME -:, enter the end time and select AM or PM, and press CMD.

6. At ENTER START DATE, enter the month and day you want the schedule to start on and press CMD.

7. At ENTER END DATE, enter the month and day you want to the schedule to end on and press CMD.

8. Press CMD to save the temporary schedule.

34 XR150/XR550 | System User Guide

Time

Adjust the Time and Date on Your Keypad

1. Access the User Menu.

2. Press CMD until TIME? displays. Press any select key or area.

3. The keypad displays the current day and time. Press CMD.

4. The keypad displays the current date. Press CMD.

5. At TIME DAY DATE, select TIME to change the time. The keypad displays -: AM PM. Enter the current time and select AM or PM. Enter the time using a 12-hour clock. Pres CMD.

6. Select DAY to change the day of the week. Press CMD.

7. Select DAT E to change the date. Press CMD.

8. At MONTH:-, enter up to 2 digits for the month and press CMD.

9. At D AY: - , enter up to 2 digits for the day and press CMD.

10. At YEAR:-, enter up to 2 digits for the year and press CMD.

Display Events

The system memory holds a maximum of 12,000 events that occurred over the last 45 days. Events older than 45 days are automatically deleted. If an action denied event has occurred

View Invalid Code Reporting with EasyEnroll

1. Access the User Menu.

2. Press CMD until DISPLAY EVENTS? displays.

3. Press any select key. The keypad displays DISPLAY EVENTS? FRST LST SRT.

▸ FRST: View the oldest to newest events. ▸ LST: View the newest to oldest events. ▸ SRT: Sort through the events log.

System User Guide | XR150/XR550 35

4. The keypad displays the user code connected to that event and displays ADD CODE? NO YES.

5. Select YES and the keypad displays USER CODES? Select NO to exit the User Menu.

6. Enter an available user number or press the fourth select key or area to automatically assign a user number. Press CMD.

7. Press any top row select key or area to clear the default name and enter a new name.

8. Enter a PROFILE NO:. The keypad displays USER ADDED.

Service Request

At SERVICE REQUEST?, press any select key or area. When REQUEST MADE displays, the request was successful.

Fire Drill

Fire Drill tests your system’s bells and sirens, and does not send a message to your monitoring station.

Start a Fire Drill Test

1. Access the User Menu.

2. Press CMD until FIRE DRILL? displays, then press any select key or area.

3. Select YES to start the test. Enter your user code and press CMD to end the test.

36 XR150/XR550 | System User Guide

System User Guide | XR150/XR550 37

APPENDIX

AUTHORITY DESCRIPTION

Alarm Silence

Sensor Reset

Lockdown

Door Lock/Unlock

Door Access

Armed Areas

Outputs ON/OFF

Zone Status

Bypass Zones

Zone Monitor

System Status

System Test

User Proﬁles

User Codes

Extend Schedules

Schedules

Time

Display Events

Service Request

Fire Drill

USER AUTHORITY DESCRIPTIONS

These authorities are described in the User Menu section.

38 XR150/XR550 | System User Guide

USER AUTHORITY DESCRIPTIONS

AUTHORITY DESCRIPTION

Temp User Code

Anti-Passback

Access Time

Re-Arm Delay

Easy Arm/Disarm

Secondary Language Apply a secondary language to a user’s credentials.

Card Plus Pin

Wi-Fi Setup

Technician User

Inactive User Audit

Dual Authority

Apply an expiration date and time to a user code.

Properly exit an area that was previously accessed.

Assign up to eight schedules of door access to a proﬁle.

Delay automatic re-arming when the user disarms an area outside of a schedule.

Automatically arm or disarm areas assigned to your code.

Access control feature that requires a card read and PIN entry for arming/ disarming and access for all areas.

Add, remove, or test Wi-Fi on your system.

Cannot disarm a system that has been armed by a standard user. If the system is armed by a Test User, that person can disarm it. This is used for test purposes only.

This option allows you to choose the number of days a user code can remain unused before the panel sends an Inactive User Code message to the receiver and changes the user code to inactive. The range is 0-425 days. The default is 0 (zero). This feature is only available for XR550 panels.

Dual Authority requires two user codes to be entered at a system keypad to disarm and/or arm a speciﬁc area. Dual Authority must be enabled in Area Information programming by an installer to use this feature. Selecting DIS (Disarm) also enables Dual Authority for Access Control. When a user presents a user code to a keypad requesting to disarm or arm this area, 2ND CODE displays and requires the entry of a dierent user code with at least the same authority. The second user code must be entered within 30 seconds.

System User Guide | XR150/XR550 39

ADD A USER CODE

Access the User Menu. Press

USER CODES?

CMD until USER CODES? displays.

Enter a new user number.

USER NUMBER: 12

1 2 3 4

Press CMD.

CMD

ADD DEL CHG

USER NUMBER:

CODE NO: -

1 2 3 4

CODE NO: 1 2 3 4

USER 012

Select ADD.

Here you can enter a new user number or scroll through the available user numbers.

View available user numbers

Press any select key/area.

USER NUMBER: 012

Enter the new user code.

Verify the number and press CMD. In this example, the number is 1234.

CMD

The default user name appears. Press any select key/area to clear this name.

See the User Codes section for entering User Names.

The ﬁrst available user number displays.

CMD

Press CMD.

40 XR150/XR550 | System User Guide

CHANGE A USER CODE

USER CODES?

Access the User Menu. Press CMD until USER CODES? displays.

Select CHG.

At this prompt, you can enter a user number or scroll through the list of user names

View current user names

Press any select key/area.

MIKE JONES

KATIE SMITH

USER NUMBER: 013

The ﬁrst available user name displays.

CMD

Press CMD.

The next available user name displays.

If this is the user you want to change, press any select key/area.

Verify the user number.

CMD

Press CMD.

Enter a user number

USER NUMBER: 12

1 2 3 4

Press CMD.

CODE NO: * * * * *

Press any select key/area to clear the present code.

CODE NO:

1 2 3 4

Enter a new code and press

CMD.

KATIE SMITH

CMD

ADD DEL CHG

USER NUMBER:

Follow the prompts to complete the code change. You can also press any select key/area here to clear a custom user name and use the data entry keys to enter a new user name.

System User Guide | XR150/XR550 41

COMMON KEYPAD DISPLAYS

DISPLAY DESCRIPTION

LOBAT The battery in a transmitter is low.

MISNG Periodic reports from wireless transmitters are not being received by the panel.

WIRELESS TRBL A device in your wireless system is not working correctly.

WIRELESS RECEIVER JAMMED TRBL

WIRELESS RECEIVER JAMMED ALARM

ALARM A burglary zone has been tripped.

TRBL There is a problem with a protection device or other system component.

ALARM NOT SENT The alarm was aborted and a message was not sent to your monitoring station.

ALARM CANCELED The alarm message sent to your monitoring station was aborted.

ALARM VERIFIED A valid burglar alarm was manually veriﬁed by the user.

ENTER CODE OR PRESENT CARD

TRY AGAIN

INVALID CODE The code is not recognized.

Your wireless receiver has detected a jamming signal while disarmed.

Your wireless receiver has detected a jamming signal while armed.

The system requires a user code or credential.

The system does not recognize the user code, card, or pin or is not authorized for that user.

INVALID PROFILE Attempted function that a user is not assigned.

42 XR150/XR550 | System User Guide

COMMON KEYPAD DISPLAYS

DISPLAY DESCRIPTION

INVALID AREA Attempted door access to an area that a user is not assigned.

INVALID TIME Attempted access by a user outside of an assigned schedule.

FAILED TO EXIT A user has attempted to re-enter an area that they did not exit properly.

SYSTEM TROUBLE There is a problem with one or more of your system components.

SYSTEM BUSY Your system is performing another task of higher priority.

TEST IN PROGRESS

HOME SYSTEM ON

PERIMETER ON

ALL SYSTEM ON

SLEEP SYSTEM ON

HOME GUEST 1 ON

SLEEP GUEST 1 ON

ALL GUEST 1 ON

Your system is currently being tested.

The perimeter is armed.

All areas and perimeter are armed.

The perimeter and interior areas are armed, excluding the bedroom area.

The ﬁrst guest house perimeter is armed.

The ﬁrst guest house perimeter and interior are armed, excluding the bedroom area.

All ﬁrst guest house areas are armed.

System User Guide | XR150/XR550 43

GLOSSARY

Armed

A condition in which a system can be placed. When a system is armed, a tripped sensor will cause the panel to activate an alarm.

Card Reader

A device that reads a credential. The reader veriﬁes the credential and grants access if authorized.

Hardwired Systems

All devices, sensors, and detectors in your system are connected with wire.

Monitoring Station

A remote monitoring location that receives alarms from alarmed systems. Your monitoring station informs the authorities of the emergency.

Credential

A device (access card, prox key, key fob) that allows for arming, disarming, and door access.

Disarmed

An unarmed condition in which a tripped zone will not activate an alarm.

Outputs

Outputs are devices that react to a device or sensor’s state.

Restored

A zone returns to its normal state.

System

False Alarm

An alarm signal initiated without the presence of an emergency and canceled by someone with an authorized user code. A false alarm report is sent to the emergency monitoring station.

Force Arm

An action that allows your system to arm, ignoring all faulted zones. If a faulted zone restores to normal condition, it will cause the system to report an alarm if tripped.

44 XR150/XR550 | System User Guide

A compilation of devices such as a panel, keypad, sensors, etc. that make an integrated security system.

Tripped

A device that faults during an armed state, causing an alarm.

NOTES

System User Guide | XR150/XR550 45

DESIGNED, ENGINEERED, AND MANUFACTURED IN SPRINGFIELD, MISSOURI USING U.S. AND GLOBAL COMPONENTS.

INTRUSION • FIRE • ACCESS • NETWORKS

DMP XR150, XR550 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

GET TO KNOW YOUR SYSTEM

USE YOUR KEYPAD

LCD Keypad

Graphic Touchscreen Keypad

TYPE IN YOUR KEYPAD

Standard Keyboard

Number Pad

KNOW YOUR SYSTEM TYPE

Area (A)

All/Perimeter (All Perim)

Home/Sleep/Away (with Guest)

ARM YOUR SYSTEM

Area (A)

All/Perimeter (All Perim)

Home/Sleep/Away (H S A)

More Arming Options

DISARM YOUR SYSTEM

How to Handle an Alarm

Disarm Your System

USER MENU

Alarm Silence

Sensor Reset

Lockdown

Door Lock/Unlock

Door Access

Armed Areas

Outputs On/Off

Favorites

Z-Wave Setup

Wi-Fi Setup

Zone Status

Bypass Zones

Zone Monitor

System Status

System Test

User Profiles

User Codes

Ambush Code

Schedules

Time

Display Events

Service Request

Fire Drill

APPENDIX

USER AUTHORITY DESCRIPTIONS

ADD A USER CODE

CHANGE A USER CODE

COMMON KEYPAD DISPLAYS

GLOSSARY

NOTES