D-Link BEFCMU10 User Manual

Instant BroadbandTMSeries
EtherFast
®
Cable
Modem
Model No.: BEFCMU10
User Guide
with
USB and Ethernet Connection
COPYRIGHT & TRADEMARKS Copyright© 2001 Linksys, All Rights Reserved. Instant Broadband is a registered trade-
mark of Linksys. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation. All other trademarks and brand names are the property of their respective proprietors.
LIMITED WARRANTY Linksys guarantees that every Instant Broadband EtherFast
®
Cable Modem with USB is free from physical defects in material and workmanship under normal use for one year from the date of purchase. If the product proves defective during this warranty period, call Linksys Customer Support in order to obtain a Return Authorization Number. BE SURE TO HAVE YOUR PROOF OF PURCHASE AND A BARCODE FROM THE PROD­UCT'S PACKAGING ON HAND WHEN CALLING. RETURN REQUESTS CANNOT BE PROCESSED WITHOUT PROOF OF PURCHASE. When returning a product, mark the Return Authorization Number clearly on the outside of the package and include your original proof of purchase. All customers located outside of the United States of America and Canada shall be held responsible for shipping and handling charges.
IN NO EVENT SHALL LINKSYS’ LIABILITY EXCEED THE PRICE PAID FOR THE PROD­UCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAM­AGES RESULTING FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFT­WARE, OR ITS DOCUMENTATION. LINKSYS DOES NOT OFFER REFUNDS FOR ANY PRODUCT. Linksys makes no warranty or representation, expressed, implied, or statuto­ry, with respect to its products or the contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, mer­chantability, or fitness for any particular purpose. Linksys reserves the right to revise or update its products, software, or documentation without obligation to notify any individ­ual or entity. Please direct all inquiries to:
Linksys P.O. Box 18558, Irvine, CA 92623. FCC STATEMENT This product has been tested and complies with the specifications for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These rules are designed to provide rea­sonable protection against harmful interference in a residential installation. This equip­ment generates, uses, and can radiate radio frequency energy and, if not installed and used according to the instructions, may cause harmful interference to radio communi­cations. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which is found by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment or device
• Connect the equipment to an outlet other than the receiver’s
• Consult a dealer or an experienced radio/TV technician for assistance
UG-BEFCM10-10802NC DG
EtherFast®Cable Modem with USB and Ethernet Connection
Introduction
The Instant BroadbandTMCable Modem with USB and Ethernet Connection
Congratulations on the purchase of your new Instant Broadband
TM
Cable Modem with USB and Ethernet Connection. With cable’s high-speed Internet access, now you can enjoy the full potential of Internet applications.
Now you can mak e the most of the Internet and cruise the Web at speeds you ne v er imagined possible. Cable Modem Internet service means no more waiting for lag­ging downloads—even the most graphic-intensive Web pages load in seconds.
And if you’re looking for convenience and affordability, the EtherFast
®
Cable Modem with USB and Ethernet Connection really delivers! Installation is quick and easy. The Plug-and-Play EtherFast®Cable Modem with USB and Ethernet Connection connects directly to any USB-ready PC—just plug it in and you’re ready to surf the Internet. Or connect it to your LAN using a Linksys router and share that speed with everyone on your network.
So if you’re ready to enjoy broadband Internet speed, then you’re ready for the EtherFast®Cable Modem with USB and Ethernet Connection from Linksys. It’s the easiest and most affordable way to harness the full potential of the Internet.
Features
• Ethernet or USB Interface for Easy Installation
• Up to 42.88 Mbps Downstream and Up to 10.24 Mbps Upstream, Two-way
Cable Modem
• Remote Monitoring (using SNMP) Allows Your MSO/Cable Internet
Service Provider Access to Your Cable Modem Across the Internet
• Ver tical Footprint Makes Positioning an Ease
• Clear LED Display
• Free Technical Support—24 Hours a Day, 7 Days a Week for Nor th
America Only
• 1-Year Limited Warranty
Table of Contents
Introduction 1
The Instant Broadband
TM
Cable Modem with USB and Ethernet Connection 1 Features 1 Package Contents 2 System Requirements 2
Getting to Know the USB Cable Modem 3
Overview 3 The Rear Panel 4 The USB Icon 5 The Front Panel 6
Connecting the Cable Modem with USB to Your PC 7
Connecting Using the Ethernet Port 7 Connecting Using the USB Port 8 Installing the USB Driver for Windows 98 9 Installing the USB Driver for Windows Millennium 12 Installing the USB Driver for Windows 2000 14
Troubleshooting 18
Common Problems and Solutions 18
Appendix 20
Installing the TCP/IP Protocol 20 Renewing Your PC’s IP Address 22
Specifications 25
Environmental 25
Warranty Information 26
Contact Information 27
1
Instant BroadbandTMSeries
UG-USBDSL1-01220A DG
Instant BroadbandTMSeries
Package Contents
• One EtherFast
®
Cable Modem with USB and Ethernet Connection
• One AC Adapter
• One Power Cord
• One USB Cable
• One Setup Utility CD
• Electronic User Guide (on Setup Utility CD)
• One Registration Card
System Requirements
• CD-ROM drive
• PC running Windows 98, Millennium or 2000 equipped with USB port (to use the USB connection)
or
• 10/100Mbps RJ-45 Ethernet Network Interface Card
• DOCSIS 1.0 compliant headend or DOCSIS 1.0 compliant MSO network (Cable Internet Service Provider)
2
Getting to Know the Cable Modem with USB and Ethernet Connection
Overview
A "Cable Modem" is a device that allo ws high-speed data access (such as to the Internet) via a cable TV network. A cable modem will typically have two con­nections, one to the cable wall outlet and the other to a computer (PC). The fact that the word "modem" is used to describe this device can be a little mislead­ing only in that it conjures up images of a typical telephone dial-up modem. Yes, it is a modem in the true sense of the word since it MOdulates and DEModulates signals. However, the similarity ends there, as these devices are much more complicated than telephone modems. Cable modems can be part modem, part tuner, part encryption/decryption device, part bridge, part router, part network interface card, part SNMP agent, and part Ether net hub.
Cable modem speeds vary, depending on the cable modem system, cable net­work architecture, and traffic load. In the downstream direction (from the net­work to the computer), network speeds can reach 27 Mbps, an aggregate amount of bandwidth that is shared by users. Few computers will be capable of connecting at such high speeds, so a more realistic number is 1 to 3 Mbps. In the upstream direction (from computer to network), speeds can be up to 10 Mbps. However, most modem producers have selected a more optimum speed between 500 Kbps and 2.5 Mbps. Some service providers limit upstream access speeds to 256 Kbps or less. Check with your Cable Internet Service Provider for more information about upload (upstream) and download (downstream) access speeds for more specific infor mation.
In addition to speed, there's no need to dial in to an Internet service provider (ISP) when you are using your Cable Modem. Simply click on your browser and you're on the Internet. No more waiting, no more busy signals.
Overview
EtherFast®Cable Modem with USB and Ethernet Connection
3
EtherFast®Cable Modem with USB and Ethernet Connection
54
The Cable Modem with USB and Ethernet Connection’s
Rear Panel
Cable Port The cable from your Internet Service
Provider connects here. It is a round coaxial cable, exactly like the one that connects to the back of your cable box (if you have one), or like the one that probably connects your VCR to your tel­evision.
USB Port This port allows you to connect your
Cable Modem to your PC using the included USB cable. Not all computers are able to use USB connections. For more information concerning USB and compatibility with your computer, see the next section.
Ethernet Port This port allows you to connect your
Cable Modem to your PC or other Ethernet network device using a UTP Category 5 (or better) network cable.
Reset Button Briefly pressing and holding in the
Reset button allows you to clear the Cable Modem’s connections if there are any data “jams” and resets the Modem to the factory defaults. Continued or repeated pressing of this button is not recommended.
Powe r Port The Power port is where the included
power adapter is connected to the Cable Modem.
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The Rear Panel
The USB CABLE Icon
The USB icon shown below marks a USB port on a PC or device.
To use this USB device, you must have Windows 98, 2000, or Millennium installed on your PC. If you do not have Windows 98, 2000, or Millennium, this device will not work.
Also, this device requires that a USB port is installed and enabled on your PC. Some PCs have a disabled USB port. If your port doesn’t seem to be working, there may be motherboard jumpers or a BIOS menu option that will enable the USB port. See your PC’s user guide for details.
Some motherboards have USB interfaces, but no ports. You should be able to install your own USB port and attach it to your PC’s motherboard using hard­ware purchased at most computer stores.
Your Cable Modem with USB and Ethernet Connection comes with a USB cable that has two different types of connectors. Type A, the master connector, is shaped like a rectangle and plugs into your PC’s USB port. Type B, the slave connector, resembles a square and connects to the USB port on the rear panel of your Cable Modem.
USB Type A
USB Type B
There is no USB Support on PCs run-
ning Windows 95 or Windows NT.
7
EtherFast®Cable Modem with USB and Ethernet Connection
Connecting the Cable Modem with USB to Your PC
Connecting Using the Ethernet Port
1. Make sure that you have TCP/IP installed on your computer. If you don’ t
know what TCP/IP is or you don’t have it installed, refer to the section in the Appendix called Installing the TCP/IPProtocol.
2. Connect the coaxial cable from your Internet Service Provider/Cable Company to the Cable Port on the back of the Cable Modem. The other end of the coaxial cable should be connected in the manner proscribed by your Internet Service Provider/Cable Company.
3. Connect a UTP Category 5 (or better) Ethernet cable to the Ethernet Port on the back of the Cable Modem. Connect the other end of the cable to the RJ-45 port on your computer’s Ethernet adapter or your hub/switch/router.
4. With your PC turned off, connect the power adapter included in your package to the Power P ort on the back of the Cable Modem. Plug the power cord into the pow er adapter. Plug the other end of the power cord into a stan­dard electrical wall socket. The Power LED on the front of the Cable Modem should light up and remain on.
5. Contact your Cable Internet Service Provider to activate your account. Usually, your Cable Internet Service Provider will need what is called a MAC Address for your Cable Modem in order to set up your account. The MAC address is printed on a bar code label on the bottom of the Cable Modem. Once you have given them this number, your Cable Internet Service Provider should be able to activate your account.
The Hardware Installation is now complete.
Your Cable Modem is ready to use.
Power (Green) When this LED is on, it indi-
cates that the Cable Modem is correctly supplied with power. The LED should remain lighted constantly.
Activity (Green) When this LED is on, it indi-
cates that the Cable Modem is properly connected to your PC or other Ethernet device, either through the USB or Ethernet Port on the back of the Cable Modem. The LED flashes when data is being transmitted to or from your PC (or other Ethernet device) through the Cable Modem.
Cable (Green) This LED will blink to indicate
that data is being transmitted to or from your Cable Modem to the Internet con­nection.
Status (Green) This LED will go through a
series of flashes as the Cable Modem goes through its start up process. Once the process is complete, the LED will remain lighted to show a successful con­nection to your Internet Service Provider. The Cable Modem will go through this process every time power is taken away from and restored to the it, or when the Reset button is pressed. This process can be fairly quick or prolonged, depending on your Provider, Inter net traffic in your area, etc. If this LED is still blinking 10 minutes after the Cable Modem has been powered up or reset, it is an indication of a connection problem. Recheck your physical connections and call your ISP for more information.
The Front Panel
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