AV 500
Version 1.10 | 08/12/2014
User Manual
Powerline AV 500 Wireless N Mini Extender
DHP-W310AV
Preface
D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any person or organization
of such revisions or changes.
Manual Revisions
Revision Date Description
1.10 August 25, 2014 • Trademarks and power usage revision
Trademarks
D-Link and the D-Link logo are trademarks or registered trademarks of D-Link Corporation or its subsidiaries in the United States or other countries.
All other company or product names mentioned herein are trademarks or registered trademarks of their respective companies.
Apple®, Apple logo®, Safari®, iPhone®, iPad®, iPod touch® and Macintosh® are trademarks of Apple Inc., registered in the U.S. and other countries. App
StoreSM is a service mark of Apple Inc. Chrome™ browser, Google Play™ and Android™ are trademarks of Google Inc. Internet Explorer®, Windows®
and the Windows logo are trademarks of the Microsoft group of companies.
Copyright © 2014 by D-Link Corporation, Inc. All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed
written permission from D-Link Corporation, Inc.
Power Usage
This device is an Energy Related Product (ErP) with High Network Availability (HiNA), and automatically switches to a power-saving Network Standby
mode within 1 minute of no packets being transmitted. It can also be turned o through a power switch to save energy when it is not needed.
Network Standby: 4.11 watts
Switched O: 0.27 watts
2D-Link DHP-W310AV User Manual
Table of Contents
Table of Contents
Product Overview .............................................................. 5
Package Contents .........................................................................5
System Requirements ................................................................. 6
Introduction ................................................................................... 7
Connections ........................................................................... 8
Side ............................................................................................ 9
LEDs .........................................................................................10
Hardware Installation .....................................................11
Wireless Installation Considerations ....................................12
Powerline Installation Considerations ................................13
Safety ..............................................................................................14
Conguration ................................................................... 15
Setup ...............................................................................................15
Hybrid Link Setup ...............................................................16
Wireless Settings .................................................................17
LAN Settings .........................................................................18
LAN Settings - Static IP .................................................19
PLC Settings .........................................................................20
Advanced ......................................................................................21
MAC Address Filter .............................................................21
Firmware ................................................................................26
Time .........................................................................................27
System Check .......................................................................28
Status ..............................................................................................29
Device Info ............................................................................29
Logs .........................................................................................30
Statistics .................................................................................31
Wireless ..................................................................................32
IPv6 ..........................................................................................33
Support ..........................................................................................34
Connecting to a Wireless Network .................................35
WPS Button ...................................................................................35
Windows® 8 ...................................................................................36
WPA/WPA2 ............................................................................36
Windows® 7 ...................................................................................38
WPA/WPA2 ............................................................................38
Windows Vista® ............................................................................41
WPA/WPA2 ............................................................................42
Windows® XP ................................................................................44
WPA/WPA2 ............................................................................45
Advanced Wireless .............................................................22
User Limit ...............................................................................23
Tools ................................................................................................24
Admin .....................................................................................24
System ....................................................................................25
Troubleshooting .............................................................. 47
Wireless Basics ................................................................49
What is Wireless? .........................................................................50
Tips ...................................................................................................52
Wireless Modes ............................................................................53
3D-Link DHP-W310AV User Manual
Table of Contents
Networking Basics ........................................................... 54
Check your IP address ...............................................................54
Statically Assign an IP address ...............................................55
Technical Specications .................................................. 56
4D-Link DHP-W310AV User Manual
Section 1 - Product Overview
D-Link DHP-W310AV Powerline AV 500 Wireless N Mini Extender
CAT5 Ethernet Cable
CD-ROM with Software and User Manual
Product Overview
Package Contents
Wi-Fi Conguration Note
Wi-Fi Conguration Card
5D-Link DHP-W310AV User Manual
Section 1 - Product Overview
Network Requirements
Web-based Conguration
Utility Requirements
System Requirements
• An Ethernet-based cable or DSL modem
• IEEE 802.11n or 802.11g wireless clients
• 10/100 Ethernet clients
Computer with the following:
• Windows®, Macintosh, or Linux-based operating system
• An installed Ethernet adapter
Browser Requirements:
• Internet Explorer 7.0 or higher
• Firefox 3.5 or higher
• Safari 4.0 or higher
• Chrome 8.0 or higher
CD Installation Wizard
Requirements
Windows
installed. Visit www.java.com to download the latest version.
• Windows® 7 / Vista® /XP
• An Ethernet port or wireless interface
• CD-ROM drive
• PC with 1.5 Ghz processor
• 1 GB memory
®
Users: Make sure you have the latest version of Java
6D-Link DHP-W310AV User Manual
Section 1 - Product Overview
Introduction
The DHP-W310AV allows you to connect both wired and wireless computers, high-denition TVs, networking devices, and gaming consoles using
the most pervasive medium in your home - the electrical wiring. Share Internet connections and experience smooth le transfers, streaming
multimedia, online gaming and more. The Powerline AV Wireless N Mini Extender features easy plug-and-play installation and can be connected to
any Ethernet-enabled device. The DHP-W310AV incorporates the latest technology to improve on the AV technology’s data speeds over a home’s
existing electrical wiring. This fast transmission speed provides ample bandwidth suitable for streaming high-quality video HDTV signals while
simultaneously providing high-speed Internet access throughout the home. With Quality of Service (QoS) support, the performance of applications
which require real-time communication, such as VoIP phonecalls and multiplayer online games, will not be compromised even while streaming
Internet TV and music.
Data Transmission Over electrical Wiring
The D-Link DHP-W310AV Powerline AV 500 Wireless N Mini Extender, compliant with the HomePlug AV standard, uses your home’s existing electrical
wiring1 to create a network or extend your existing network. It turns every power outlet into a potential network connection to access digital media
devices, game consoles, print servers, computers, and network storage devices throughout your home. Additionally, Wireless N provides high speed
transfers without the need for unsightly network cables.
Faster Wireless Speeds & Wider Operational Range
The Wireless N technology incorporated into the DHP-W310AV oers increased speed and range beyond standard 802.11g technology. Initial wireless
setup can be accomplished quickly, thanks to a convenient setup wizard. WPA and WPA2 encryption keep your network trac safe and secure.
Ideal For Bandwidth-Intensive Applications
The DHP-W310AV is capable of delivering Powerline AV data transfer rates even higher than the old AV standard. This rapid transmission speed makes
it ideal for bandwidth-intensive applications, guaranteeing smooth HD video streaming, clear VoIP calls, and lag-free online gaming experiences.
In addition, it prioritizes Internet trac, ensuring that multimedia applications do not experience glitches while web surng and downloads are in
progress. This device provides ample network bandwidth, enabling digital home consumers to tap into existing electrical wiring for high-quality
multimedia streaming.
Convenient Setup and Secure Operation
The DHP-W310AV plugs directly into a power outlet, and does not require any additional cables. Extend your home network by connecting multiple
devices in the farthest corners of your home via Ethernet cable or Wireless N. For convenient setup, wired or wireless encryption keys can be quickly
congured with the push of a button on top of the device. The adapter implements 128-bit AES data encryption to protect the network from
unauthorized wiretapping. With hassle-free plug and play installation, the DHP-W310AV is an ideal solution to create a wall-to-wall home network.
1
Power outlets and electrical wiring must all be part of the same electrical system. Certain electrical conditions in your home, such as wiring condition and conguration, may aect the performance of this product.
Additional D-Link Powerline AV adapters are required to add new devices to the network. A minimum of two D-Link Powerline AV Network Adapters are required to create a network. Connecting this product to a power
strip with a surge protector may adversely aect the performance of this product. For best results, plug the adapter directly into a wall outlet.
7D-Link DHP-W310AV User Manual
Section 1 - Product Overview
Hardware Overview
Connections
1
2
1
RJ-45 10/100BASE-TX Ethernet Port
2
ON/OFF Switch Turns the device ON or OFF.
1
Use an Ethernet cable to connect to to PCs, game consoles, and network storage
Devices.
8D-Link DHP-W310AV User Manual
Section 1 - Product Overview
Hardware Overview
Side
1
2
1 Reset Button Press and hold the button for 5 seconds to reset the device to factory default settings.
Common Connect
2
Button
Push this button to create a secure Powerline connection with another adapter. It can also be used
to connect using Wi-Fi Protected Setup (WPS). To connect using WPS, press this button, then press
the WPS button on your wireless client.
9D-Link DHP-W310AV User Manual
Section 1 - Product Overview
2
4
Hardware Overview
LEDs
1
3
2
1 Power LED
2 Wireless LED A solid light indicates that the wireless segment is ready.
3 Powerline LED A solid light indicates that a Powerline connection is established.
4 Ethernet LED A solid light indicates a connection to an Ethernet-enabled device.
A solid light indicates a proper connection to the power supply. A blinking light indicates it is in
sleep mode or seeking a Powerline connection.
10D-Link DHP-W310AV User Manual
Section 2 - Installation
Hardware Installation
Note: A minimum of two Powerline devices (your DHP-W310AV and another pre-existing device) are required to create a Powerline network.
Power
Plug the DHP-W310AV into an AC wall outlet where you want to extend your network. The Power LED on the DHP-W310AV will turn on to indicate
it is receiving power. This may take up to 60 seconds.
Plug in the Ethernet Cable
Connect one end of the supplied CAT5 Ethernet cable to the Ethernet port on the DHP-W310AV and the other end of the cable to the device’s
Ethernet interface.
Connect to Existing Network
Press the Common Connect Button on the existing Powerline AV device for 3 seconds. Then, press the Common Connect Button on the DHP-W310AV
Powerline AV 500 Wireless N Mini Extender for 3 seconds. This must be done within two minutes after pressing the Common Connect Button on
the rst device. The Powerline devices will reboot. Read the Wi-Fi advice on the next page, and continue to Conguration.
Note: Network connectivity is conrmed when the Powerline LEDs indicators on both Powerline devices are steadily lit. This will indicate that your network
is now secure.
ROOM A ROOM B ROOM C
DHP-308AV
iPad iPad
RouterInternet
DHP-W310AV DHP-W310AV
Notebook Notebook
11D-Link DHP-W310AV User Manual
Section 2 - Installation
Wireless Installation Considerations
The DHP-W310AV lets you access your network using a wireless connection from anywhere within the operating range of your wireless network.
Keep in mind that the number, thickness and location of walls, ceilings, or other objects that the wireless signals must pass through may limit the
range. Typical ranges vary depending on the types of materials and background RF (radio frequency) noise in your home or business. The key to
maximizing wireless range is to follow these basic guidelines:
1. Keep the number of walls and ceilings between the DHP-W310AV and other network devices to a minimum. Each wall or ceiling can reduce your
adapter’s range by 3-90 feet (1-30 meters.) Position your devices so that the number of walls or ceilings is minimized.
2. Be aware of the direct line between network devices. A wall that is 1.5 feet thick (.5 meters) at a 45-degree angle appears to be almost 3 feet (1
meter) thick. At a 2-degree angle it looks over 42 feet (14 meters) thick! Position devices so that the signal will travel straight through a wall or
ceiling (instead of at an angle) for better reception.
3. Building materials make a dierence. A solid metal door or aluminum studs may have a negative eect on range. Try to position the wireless
DHP-W310AV and computers so that the signal passes through drywall or open doorways. Materials and objects such as glass, steel, metal, walls
with insulation, water (sh tanks), mirrors, le cabinets, brick, and concrete will degrade your wireless signal.
4. Keep your product away (at least 3-6 feet or 1-2 meters) from electrical devices or appliances that generate RF noise.
5. If you are using 2.4 GHz cordless phones or wireless products such as ceiling fans, lights, and home security systems, your wireless connection
may degrade dramatically or drop completely. Make sure your 2.4 GHz phone base is as far away from your wireless devices as possible. The base
transmits a signal even if the phone is not in use.
12D-Link DHP-W310AV User Manual
Section 2 - Installation
Powerline Installation Considerations
Plan the location of your Powerline devices:
1. Connect Powerline devices to electrical outlets that are not controlled by a wall switch to avoid accidentally turning o
power to the device.
2. Do not connect the Powerline devices to an extension cord, surge protector, or
power strip as this might prevent it from working correctly, or negatively impact
network performance.
3. Avoid using the Powerline devices in an electrical outlet that is located near an
appliance that uses a lot of power, such as a washer or dryer, or a refrigerator. This
may prevent the adapter from working correctly, or negatively impact network
performance.
4. Verify that your Powerline devices are electrically rated to operate with the power
available in your location.
5. To help prevent against electrical shock, be sure to plug the power cables into properly grounded electrical outlets.
13D-Link DHP-W310AV User Manual
Section 2 - Installation
Safety
Please read all of the safety and operating instructions before using your device:
1. Do not open the device or attempt to repair or service the device.
2. Ensure that the device is plugged into the wall in a vertical position.
3. Use the device in a dry location, and avoid placing it in humid environments.
4. Do not submerge the device in liquid or attempt to clean it with liquids or solvents. To clean the device, disconnect it
from the power outlet and use a damp towel.
5. Keep the device out of direct sunlight.
6. Do not cover or block the vents on the device.
7. Make sure that the device has adequate room for ventilation.
8. Avoid placing the device near a heater or radiator.
14D-Link DHP-W310AV User Manual
Section 3 - Conguration
Conguration
Setup
If you wish to change the default settings or optimize the performance
of the DHP-W310AV, you may use the web-based conguration utility.
To access the conguration utility, open a web browser such as Internet
Explorer and enter either http://dlinkapWXYZ.local. (this is on the Wi-Fi
Conguration Card) or http://192.168.0.50 in the address eld.
By default, Admin will be the User Name . Leave the password blank.
If you receive a “Page Cannot be Displayed” error, please refer to
Troubleshooting on page 47 for assistance.
You will automatically proceed to the Setup heading after logging in.
15D-Link DHP-W310AV User Manual
Section 3 - Conguration
Hybrid Link Setup
Use the wizard’s on-screen incstructions to conveniently set up your network if you have not yet. You can also manually congure your network.
Wi-Fi settings are covered at Wireless Settings on page 17 and Powerline settings are at PLC Settings on page 20.
16D-Link DHP-W310AV User Manual
Section 3 - Conguration
Wireless Settings
The DHP-W310AV lets you customize your wireless settings for your access point. This device allows you to extend your current network so you can
roam about the house while staying connected the entire time.
Hybrid Router WiFi Network Name:
Extended Wi-Fi
Network Name:
Wireless Security &
WPA:
If you are connected to a hybrid Powerline
router that also broadcasts Wi-Fi, you will
see that router’s network name (SSID) here.
When you are browsing for available wireless
networks, this is the name that will appear
in the list. You can choose to extend the
same network that your hybrid router is
broadcasting (listed above) for convenient
whole-home access. As you walk from one
area of coverage to another, your device will
detect the stronger signal and automatically
keep you connected. You may also put the
DHP-W310AV on a dierent network.
WPA/WPA2 is more secure than WEP. WEP
should only be used if you have older devices
that are unable to use WPA. Use of TKIP/AES
security framework provides the optimum
mix of security and compatibility. Please refer
to Wireless Basics on page 49 for more
information.
Password:
Choose a password that is strong. A good
password uses both letters and numbers in unpredictable places. Example bad passwords could be password or 12345678.
17D-Link DHP-W310AV User Manual
Section 3 - Conguration
LAN Settings
This section will allow you to change the local network settings of the DHP-W310AV and to congure the DHCP settings.
Device Name:
LAN Connection
Type:
IPv6 Connection
Type:
LAN IPv6 Address
Settings:
Save Settings:
Enter the Device Name of this DHP-W310AV.
You will use this name to connect to it
through a web browser. The default name
is listed on your Wi-Fi Conguration Card.
Use the drop-down menu to select Dynamic
IP (DHCP) to automatically obtain an IP
address on the LAN/private network. For
Static IP setup, see the next page.
Your Internet Service Provider (ISP) may
require this to be set a certain way for
Internet access. Contact your ISP regarding
such requirements.
This shows the current IPv6 address of the
DHP-W310AV on your network.
Click Save Settings to save and activate the
new changes.
18D-Link DHP-W310AV User Manual
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