Dish 21, 20 User Guide

Remote User Guide

Safety Instructions

You must keep safety in mind while using this device. Keep
these and any other instructions for future reference.
Observe Warnings: Carefully follow all warnings on the device
and in the operating instructions.
Heat: Do NOT place the device near heat sources such as
radiators, stoves, heat registers, or other appliances that
produce heat.

Care and Use

Cleaning: Do NOT use liquid, abrasive, solvent, or aerosol
cleaners. Use a damp cloth for cleaning.

When Not in Use: Remove the batteries if this device is to be
left unattended or unused for a long period of time.

Refer servicing to qualifi ed personnel when a
solid object or liquid has fallen onto or into the
device.

Do NOT attempt to service this device. Refer all
servicing to qualifi ed personnel. Opening covers
other than the battery cover will void the warranty.

Publishing Information

Copyright © 2010. EchoStar Technologies L.L.C., Englewood,
Colorado 80112. All rights reserved.
The information in this User Guide may change without notice.
Revisions may be issued to tell you about such changes.

Address comments or questions about this User Guide to
[e-mail] or
Technical Publications, EchoStar Technologies L.L.C, 90
Inverness Drive Circle East, Englewood, Colorado 80112.

Document Number: 177526

Printed in

DISH Network is a trademark and service mark of DISH
Network.

All product names, trade names, or corporate names

mentioned in this User Guide are acknowledged to be the

proprietary property of the registered owners.

Confi guring the 20.0 Remote

The 20.0 remote does not require any

confi guration. Go to Insert the Batteries (page 3).

Confi guring the 21.0 Remote

Complete the following steps if you
are using the 21.0 remote with TV1.

1
2

3

4

Pull the remote battery
cover off.

Separate the key from
the remote by inserting
your thumbnail or a coin
in the crease. Remove
the key by grasping at
the bottom.

Insert the key face up
and slide into place.

Decide whether to use
IR or UHF signals for the
remote. Use UHF signals
if you do not have a clear
line of sight between the
remote and the receiver
for TV1.

Set UHF/IR SWITCH
to either UHF or IR.

1

Confi guring the 21.0 Remote

Complete the following steps if you
are using the 21.0 remote with TV2.

Pull the remote battery

1
2

cover off.

If the blue 2 key is not
showing on the remote,
separate the key from the
remote by inserting your
thumbnail or a coin in the
crease. Remove the key
by grasping at the bottom.

3

4

Insert the key face up and
slide into place.

Decide whether to use
IR or UHF signals for the
remote. The standard
setting for TV2 operation
is UHF. If you wish to use
IR signals, you need an
optional accessory, TV2
IR Converter, available
through DISH Network.

Set UHF/IR SWITCH
to either UHF or IR.

2

Insert the Batteries

1

2

Pull the remote battery
cover off.

Insert 4 AAA batteries,
making sure to match the
plus (+) ends with the plus
markings on the battery
case.

3

Replace the remote
battery cover.

3

Using System Wizard

Note: Not all receivers support System Wizard. If System

Wizard does not appear, continue with pages 5-6 to make
your remote work with your receiver.

Use System Wizard initially to set up the remote to
work with the receiver. System Wizard can also store/

restore your remote settings. Note: If your batteries are

low, replace them before beginning.

1

2

3

4

Press and hold 0 until
System Wizard message
appears. Make sure the
remote and receiver are
in line of sight.

If fi rst time in System
Wizard, follow
instructions provided.

When green checkmark
displays, select

Advanced to store/

restore remote settings.

Follow the on-screen
options.

Select Continue to

return to Live TV.

4

Making 20.0 and 21.0 IR
Remote Work with Receiver

For 20.0 and 21.0 IR, TV1

Use the following instructions to
confi gure your remote while using
IR signals for TV1.

Note: Use these instructions if

your receiver does not support
System Wizard.

1

2

3

4

RECORD

Turn your receiver and
TV on, and press
SYSTEM INFO on the
front of the receiver.

Confi rm that you
see the System
Info screen.

1

Press RECORD on
your remote. The
receiver then matches
the remote’s address.

Confi rm that your remote
operates your receiver by
pressing remote buttons.

If this is not working, go
back to step 3.

5

Making 21.0 UHF Remote
Work with Receiver

For 21.0 UHF, TV1 or TV2

Use the following instructions if you
have confi gured your remote to use
UHF signals for either TV1 or TV2.

Note: Use these instructions if your

receiver does not support System Wizard.

1
2

3

4

5

RECORD

Verify the UHF antenna
is installed on the back
of the receiver.

Turn your receiver and
TV on, and press
SYSTEM INFO on the
front of the receiver.

Confi rm that you
see the System
Info screen.

1

1

Press RECORD on
your remote. The remote
address will probably
change on the screen.

Confi rm that your remote
operates your receiver
by pressing remote
buttons.

6

SAT Mode

To use the features described in this section, make sure
you are in SAT mode by pressing the SAT Mode button.

Note: Some features may not be available depending on your

receiver model.

SAT

7

TV Mode

TV

8

DVD Mode

DVD

9

DVR Functions

Press twice to go to the list of recorded
programs.

Plays a live or recorded program.

Pauses a live or recorded program.

Stops recording a program.

Records a program.

Press BACK once to reverse the
program four times as fast as normal
play. Press BACK twice to reverse at
15 times normal speed, three times
to reverse at 60 times normal speed,
and four times to reverse at 300 times
normal speed. The on-screen bar
shows how far you’ve gone. For a live
program, you can only reverse back to
the last channel change or back one
hour, whichever occurs fi rst.
Press SKIP BACK to skip back about
10 seconds in a program.

Press FWD (Forward) once to fast
forward through the program four
times normal speed. Press FWD
twice to forward at 15 times normal
speed, three times to forward at 60
times normal speed, and four times to
forward at 300 times normal speed.

10

DVR Functions, continued

The on-screen bar shows how far
you’ve gone. Of course, you cannot
forward into the part of a live program
that hasn’t been broadcast yet.
Press and release to skip forward
through recorded programs. Press and
hold before releasing to fast-forward
quickly (x4). If pressed and released
once in fast forward mode, forwarding
video increases to second speed (x60).
Press SKIP FWD to skip ahead about
30 seconds in the program.

Press PAUSE and then press BACK
to reverse the program in slow motion
at 1/4 the speed of normal play. Press
BACK again to reverse at normal speed.

Press PAUSE and then press FWD to
forward the program in slow motion at
1/15 the speed of normal play. Press
FWD twice to forward at 1/4 as fast as
normal play. Press FWD three times to
play the program. Of course, you cannot
forward a live program that has not
been broadcast yet.

Press PAUSE and then press SKIP
BACK to reverse the recording frame­by-frame.

Press PAUSE and then press SKIP
FWD to advance the recording frame­by-frame.

11

Programming Remote to
Control Another Device

Scanning the Remote Database

1
2

3

4

Turn the device on.

Press and hold the correct
Mode button for the device until
all Mode buttons light up.

Skip this step if programming
TV or DVD Mode buttons.

For AUX Mode only. Press

0 for second TV.
1 for second DVD/VCR.
2 for tuner, amplifi er, or audio receiver.
Press the STAR (*) button.

Press either UP ARROW or
DOWN ARROW on the remote
repeatedly (one press per
second) until device turns off.

If the device turns off, continue to the
next step. If the device remains on,
keep pressing UP ARROW or DOWN
ARROW. When all codes have been
tried, the Mode button fl ashes eight

times. Try Learning From Another
Device’s Remote on page 25.

5
6

Press POUND (#). The Mode
button fl ashes three times.

Turn the device on and try other
buttons to make sure the device
responds the way you expect.
If you want to try another code,
begin from Step 1 again.

12

Programming Remote to
Control Another Device

Entering a Code

1
2

3

Turn the device on.

Find the brand name of the
device listed in the code
tables that start on page 30.

Press and hold the Mode
button until all the other
Mode buttons light up. Once
Mode buttons are lit, release
the button.

For AUX Mode only. Press

0 for second TV.
1 for a second DVD/VCR.
2 for a tuner, amplifi er, or audio
receiver.

4

Enter one of the three-digit
device codes from the table
using buttons on the number
pad, such as device code

560.

If you want to program

Limited Mode, see Placing
Remote in Limited Mode on

page 16.

13

Programming Remote to
Control Another Device

Entering a Code, continued

5
6

7

8

Press POUND (#). The
mode button fl ashes three
times.

Turn device on and try other
buttons to make sure the
device responds the way
you expect. If you want to
try another code, begin from
Step 1 again.

Turn off the device.

If you are unable to fi nd a
code that works or if all the
keys are not supported, go

to Learning From Another
Device’s Remote on page

25 to teach the key to the
DISH Network remote.

If you are unable to fi nd
a code that works, try the

instructions for Scanning
the Remote Database on

page 12.

14

Displaying Device Code

To identify the device code that your remote control
is using, complete the following steps:

1

2
3

Press and hold the Mode
button until all the Mode
buttons light up and then
release it. When you
release the Mode button,
the selected Mode button
fl ashes.

Press and release POUND
(#) twice.

The Mode button fl ashes
a number of times
corresponding to the value of
the stored device code. For
example, if the stored device
code is 593, the mode button

fl ashes fi ve times, pauses,
fl ashes nine times, pauses,

and fl ashes three times. A
quick fl ash is for zero.

For AUX mode: The fi rst group

of fl ashes tells you what the AUX
mode controls, then the following
fl ashes tell you each digit of the
device’s code.

4

Record the stored device
code in the Reference Table
on the inside back cover.

15

Placing Remote in Limited
Mode

Limited Mode locks out all the device mode
operations except for the device’s power, Mute,
and Volume. This prevents you from accidentally
tuning away from satellite programming.

Note: Limited Mode cannot be used with audio

amplifi ers.

1

2

3

Press and hold the TV, DVD,
or AUX Mode button until all
Mode buttons light up.

Press PAGE UP to activate.

Press PAGE DOWN to take
the remote out of Limited
Mode.

Press POUND (#).

16

SAT Auto-Tune

Most snowy, blue, or black screen issues occur
because the TV is set to the wrong channel. Using
the SAT Auto-Tune feature helps prevent that issue
from occurring on TVs connected to the receiver’s
modulated output (usually TV2). Use SAT Auto-Tune
to program the correct TV channel for satellite viewing
into the remote control. When the SAT button is
pressed, the remote sends that channel to the TV.

This feature is enabled by default; however, if you want
to use this feature, the channel must be programmed
by following these steps.

Setting SAT Auto-Tune Channel

1
2

3
4

5

6

SAT

Make sure the remote control
operates your TV.

Press and hold TV for three
seconds until all four Mode
buttons are lit.

Press STAR (*).

Enter the channel used for
viewing (up to three digits
in range of 002 to 125), for
example channel “010.”

Press POUND (#). The Mode
button fl ashes three times to
indicate programming was
successful.

Press SAT. The channel
changes.

17

Enabling and Disabling SAT
Auto-Tune

Note: SAT Auto-Tune is enabled by default; however,
the channel must be set (see Setting SAT Auto-Tune
Channel on page 17).

SAT

1
2

3

4

Removing SAT Auto-Tune Channel

1

TV

2

Press and hold SAT for three
seconds until all four Mode
buttons are lit.

Press STAR (*).

Press VOLUME UP to enable
SAT Auto-Tune or VOLUME
DOWN to disable.

Press POUND (#).

Press and hold the TV mode
button until it stays lit.

Press STAR (*).

3
4

Enter 00 or 000.

Press POUND (#).

18

Setting Auto-Tune for
DVD/VCR

You can set Auto-Tune for your DVD and/or
VCR. Auto-Tune allows you to return to the
channel for your DVD/VCR output when you
accidentally change the channel or video input.

1
2

3
4

5

Make sure the remote control
operates your DVD/VCR.

Press and hold DVD for three
seconds until all four Mode
buttons are lit.

Press STAR (*).

Enter the channel used for
viewing (up to three digits
in range of 002 to 125), for
example channel “003” or
“004.”

Press POUND (#). The Mode
button fl ashes three times to
indicate programming was
successful.

19

Removing Auto-Tune for
DVD/VCR

If you want to remove Auto-Tune for your DVD
and/or VCR, follow the steps below.

Press and hold DVD until it

1

stays lit.

2
3

4

Press STAR (*).

Enter 00 or 000.

Press POUND (#).

20

Recovering Your Picture

Use the RECOVER button to get back to
watching satellite programming if you accidentally
change channels or inputs on your TV, DVD, and/
or VCR. To use this feature, you must set up
Auto-Tune for your TV (see page 17) and for your
DVD/VCR (see page 19).

Note: RECOVER only works if the remote control has been

set up to control the TV and/or DVD/VCR, if connected. If
the RECOVER button is used, the TV channel programmed
for SAT Auto-Tune is also the channel that is sent to the
TV. RECOVER fi rst tries to tune your TV to channel 3, then
channel 4, and then other video inputs with each press of the
RECOVER button. You may need to press the RECOVER
button up to 30 times to recover your satellite TV video.

Press and hold RECOVER

1

2

until all Mode buttons light up.

If you see the System Info
screen, proceed to step 4.
Otherwise, continue to step 3.

3

4

Press RECOVER again and
wait until the mode lights
stop fl ashing. If you see the
System Info screen, go to
step 4. If not, repeat this step
until you see the screen.

Press SELECT to resume
watching TV.

21

Control Amplifi er Volume

When the remote control is set up to operate your
TV, the MUTE and VOLUME buttons adjust your
TV volume when in SAT mode. To use the remote
to adjust the volume of a remote-controllable audio
receiver or amplifi er instead of adjusting the TV’s
volume setting, use the steps on this page.

Press and hold AUX until all

1

Mode buttons are lit, then
release it. The AUX mode
button blinks.

2
3

4
5

Make sure the remote controls the amplifi er’s
volume in other modes:

6

SAT

7
8

Press POUND (#).

Press the plus (+) side of the
VOLUME button.

Press the 0 number button.

Press POUND (#). The AUX
mode button fl ashes three
times.

Press SAT.

Press the plus (+) and minus
(-) sides of the VOLUME
button.

Your tuner/amplifi er’s volume
changes, and the AUX mode
button lights instead of the TV
mode button.

22

Control TV Volume

When the remote control has been set up to operate
a remote-controllable audio receiver or amplifi er
instead of your TV’s volume setting, the MUTE and
VOLUME buttons adjust your AUX device’s volume
when in SAT mode. To use the remote to adjust your
TV’s volume again, use the steps on this page.

Press and hold TV until all

1

Mode buttons are lit, then
release it. The TV mode
button blinks.

2
3

4
5

Make sure the remote controls the TV’s
volume in other modes:

6

SAT

7
8

Press POUND (#).

Press the plus (+) side of the
VOLUME button.

Press the 0 number button.

Press POUND (#). The TV
mode button fl ashes three
times.

Press SAT.

Press the plus (+) and minus
(-) sides of the VOLUME
button.

Your TV’s volume changes,
and the TV mode button lights
instead of the AUX mode
button.

23

Programming Remote to Control
Second Receiver in AUX Mode

If you have another DISH Network receiver
installed, you can use this remote control in AUX
mode to operate your new receiver. AUX mode
uses only IR signals, so the line of sight to the
second receiver must be unobstructed. You can
program the remote control to operate any other
DISH Network receiver except where UHF is
used, such as TV2 on DISH Network receivers.

1

2
3

4

5

Turn on the second receiver
and open System Info
screen.

Write down the TV2 address
shown.

Press and hold AUX until all
Mode buttons light up, then
release the button. AUX
fl ashes.

Use the Number Pad on the
remote control to enter a 3,
followed by the address in
step 2.

Press POUND (#). AUX
fl ashes three times.

6

Press RECORD to verify
that the address in the
remote control now matches
the address for the receiver.

24

Learning From Another
Device’s Remote

Use this procedure if you are unable to fi nd a code
that allows your DISH Network remote to control
your device. This procedure is also applicable if, after
you have programmed your DISH Network remote
to control your device (in TV, DVD, or AUX modes),
some of the commands are not functioning as you
expect. The learning function of your DISH Network
remote control can support these commands.

The remote control can learn commands in two ways:

• You can follow the instructions for using
equipment codes to program a specifi c mode,
and then learn commands that add new or
overwrite existing functions of the remote
control’s buttons in this mode. For this type
of learning, any button without a learned
command keeps the previous command (if any)
for that equipment code.

• Each button on this remote learns a command
from the equipment’s original remote control.
For this type of learning, any button without
a learned command keeps the previous
command (if any) for that equipment code.

To teach your DISH Network remote control specifi c
commands for your equipment, complete the
following steps.

Ensure the DISH Network remote control is

1

programmed to the desired remote address (see
page 5 or 6).

25

Learning from Another
Device’s Remote, continued

Place both your DISH Network remote and the
original equipment’s remote control on a fl at,

2

stable surface.

• If you’ve found a code for that device, fi rst
program the code using the instructions for

Entering a Code on page 13 or Scanning
the Remote Database on page 12. If

the device code has been programmed,
press and release RECALL, then hold the
RECORD button for about three seconds
until the Mode button is lit again. The button
remains lit while learning.

• If the device code has not been
programmed for that device or if you are
unable to fi nd a code, press and hold the
RECORD button for about three seconds
until the Mode button is lit. The button
remains lit while learning.

On the DISH Network remote, press and hold

3

the Mode button for your equipment for about
three seconds until all the Mode buttons light up,
and then release it. Your selected Mode button
blinks.

Point the front of the original device’s remote to

4

face the small square (IR window) on the front,
left-hand side of your DISH Network remote, as
shown above.

26

Learning from Another
Device’s Remote, continued

On your DISH Network remote, press the button
you want to teach.

5

On the original device’s remote control, press

6

and hold the button you want learned. If the DISH
Network remote learns the command, the Mode
light blinks off and then back on. If the Mode
light blinks three times or remains lit, the DISH
Network remote did not learn the command.
You may need to press the button on the original
remote several times for the DISH Network
remote to learn the command.

After a button has learned a command

7

successfully, repeat step 5 and step 6 until all
commands you want have been learned.

Press one of the Mode buttons on the DISH
Network remote to end the learning sequence.

8

This saves all the commands for that mode and
exits learning to return to normal remote control
operation.

To cancel learning, do not press any buttons on
either remote control for at least 30 seconds.
The DISH Network remote control times out and
returns to normal operations.

Note: If the remote control batteries are too low

for learning, all the Mode buttons blink quickly
eight times. Learning ends without saving learned
commands, and the remote returns to normal
operation. Change the batteries.

Note: No learned commands are saved if the

DISH Network remote controls times out before
completion.

27

Discrete Codes

Discrete On and Off IR-only remote-control
commands are used by installers when
programming macro commands into universal
remotes. Using an On-only or Off-only command
is more effective than a toggle On/Off command
when trying to ensure the receiver is reliably in
one state or the other.

1

2

3
4

SAT

Program the DISH Network
remote to the desired
remote address (see

Changing the Remote and
Receiver Address, page

29).

Hold SAT until all Mode
buttons light, then release
the button.

Press POWER (not TV
POWER).

Press VOLUME UP for
discrete power on. Press
VOLUME DOWN for
discrete power off.

5

Press any other button
when done to end this
procedure.

28

Changing the Remote and
Receiver Address

If you notice that your receiver is changing
channels or opening menus, but you’re not
using the remote control, changing the address
should fi x the problem.

Press SYSTEM INFO on

1

the receiver’s front panel.

Write down the TV2
remote address shown on
the System Info screen.

2

3

4
5

6

SAT

Press and hold SAT on
your remote control for
about three seconds, until
all the Mode buttons light
up, and then release SAT.

Add one to the address
that you wrote down
in step 1, and use the
NUMBER PAD to enter
that number (between 1
and 28).

Press POUND (#).

Press RECORD.

Press several buttons on
the remote to make sure
it is working as expected.

29

TV Codes

This table contains the manufacturer codes for programming
the remote control to operate your TV. If your equipment
brand is not listed or if the codes do not work, the remote
may not control your equipment. In some cases, codes may

operate some, but not all buttons, shown in this guide. Note:

If programming a second TV in AUX mode, press 0 before
entering the TV code.

Abex 658 730
Acer 511
Action 662
Admiral 521 572 675 739 834

835

Advent 653 842 912
Adventura 840
Aiko 727 778
Aiwa 667
Akai 570 573 592 612 627 652

754 795 807 808 906 907 908

Alaron 534
Albatron 692 804
Alleron 534
A-Mark 620 804
Ambassador 686
America Action 682
Ampro 691
Amtron 657
Anam 682
Anam National 509 541 620

651 657 662
AOC 505 506 519 520 573 582
620 627 653 654
Apex 552 595 743 744 745
757 771 802 815

Archer 620 804
Astar 594
Audiovox 528 565 620 623

624 657 662 682 778 832

Aventura 733
Axion 636
Bang & Olufsen 514 665
Baycraft 536
Baysonic 682
Belcor 627 773
Bell & Howell 590 675 683
Benq 511 535

Bradford 657 682
Brillian 558
Brockwood 627
Broksonic 682 748 750 752

754 834 899 908

ByD:sign 792
Candle 506 523 525 536 627

654 840

Candle/Citizen 573
Capehart 519 627
Carnivale 627
Carver 761
CCE 528 816
Celebrity 652 795 797 798 807
Celera 744 745
Changhong 744 745
Cineral 697
Circuit City 627
Citizen 506 516 523 524 525

590 627 654 657 658 664 680
727 778

Clairtone 698
Clarion 682
Coby 626 633
Colortyme 573 627 654
Colt 660
Commercial Solutions 645 650
Concerto 523 627 654
Contec 682
Contec/Cony 541 655 657

658 662

Craig 536 541 657 662 682 694
Crosley 761
Crown 536 656 657 682 761
CTX 804

Table continued on next page

30

TV Codes, continued

Curtis Mathes 503 506 516
528 572 573 590 627 641 645
650 654 658 680 683 739 761
830 832

CXC 541 657 662 682
Cytron 903 904
Daewoo 505 524 528 530 531

573 627 630 653 654 658 664
684 719 727 778 816 832

Daytron 627 654 658
Dell 518 676 772 773 774
Denon 786
DiamondVision 546 643 659
Dimensia 503 645 830
Dixi 566 620 761 897
Dumont 501 627 711 813
Durabrand 533 627 682 733

834 843

Dwin 572 739
EchoStar 742 763
Electroband 652 795 797 798

807

Electrograph 507
Electrohome 573 627 651 652

654 709 728 795 807

Element 591 669
Emerson 528 534 536 541 573

590 618 627 642 646 654 655
657 658 662 664 668 682 683
733 777 816 832 834 846 899

Emprex 597
Envision 506 573 627 654
Epson 708
ESA 733
Fisher 542 590 595 683 802
Fortress 573
Fujitsu 534 602 603 694
Funai 534 541 587 657 662

682 694 733 756
Futuretech 541 657 662 682
694

Gateway 507 511 710
General Electric 503 508 509

528 543 544 627 645 650 651
654 661 690 728 742 749 779

830 832 857 859

Gibralter 501 627 711 813
Go Video 696
Goldstar 505 523 545 566 573

627 653 654 655 658 693 720
730 761 897

Gradiente 540
Granada 627
Grand 627
Grunpy 534 657 682
Haier 515 843
Hallmark 627 654
Harley Davidson 756
Harman/Kardon 561 627 761
Harvard 657 682
Havermy 572 739
Helios 901
Hello Kitty 528 832
Hewlett Packard 712 911
Hinari 534
Hisense 759
Hitachi 523 549 554 585 627

638 654 655 658 756 786 788
789 790 791

HP 599 712 721 911
Hyundai 695
iLo 559 596 625
IMA 657
Infi nity 566 656 761 897
InFocus 616
Initial 625
Insignia 538 539 751
Inteq 501 711 813
Janeil 840
JBL 566 656 761 897
JC Penney see Penney
JCB 652 795 797 798 807
Jensen 502 537 556 573 627

653 654 842 912
JVC 508 557 642 649 655 658
713 714 715 735 736 737 812 817
Kawasho 561 573 627 652
654 795 807

Table continued on next page

31

TV Codes, continued

Kaypani 519
KEC 682
Kenwood 506 573 627 654 716
KLH 595 744 745 802
Kloss 561 627
Kloss Novabeam 657 723

724 840

Konka 510
KTV 541 573 627 657 658 662

682
LG 553 627 653 654 693 718
766 773 804

Lloyd’s 627 756
Lloytron 658
Loewe 566 656 761 897
Logik 675
Luce 699
Luxman 523 627 654
LXI 503 566 590 595 627 631

635 645 650 654 656 683 744
761 771 802 830 897

M. Wards see Wards
Magnasonic 573 664
Magnavox 506 520 525 536

550 560 566 567 568 573 625
627 646 654 656 723 724 756
761 762 777 818 827 828 829
838 839 887 888 891 892 893
894 897

Magnin 661
Majestic 675
Marantz 506 566 573 604 627

654 656 761 897

Matsushita 689
Maxent 507 581
Media Center 721
Megapower 804
Megatron 627 654
MEI 698
Memorex 529 590 627 648

653 654 675 683 834
MGA 504 505 506 542 571 573
627 653 654 661 728
Midland 501 508 645 650 658
711 730 813

Mintek 625
Minutz 857
Mitsubishi 504 505 542 570

571 572 573 613 614 627 653
654 725 728 739 787 799

Mitsui 769
Monivision 692 804
Montgomery Wards see
Wards
Motorola 521 572 651 739 835
MTC 505 506 516 523 573 627

653 654 680

Multitech 657 682
Multivision 810
NAD 595 627 631 635 637 654

744 771 802

National 509
NEC 505 506 517 523 573 608

627 651 653 654 731 732 904

Net-TV 507 586 609 801
Nikkai 613
Nikko 627 654 727 778
Norcent 579
Normandic 717

681

Noshi
Novabeam 561 627
NTC 727 778
Nyon 627
Olevia 564 578 580 910
Onwa 541 657 662 682
Optimus 590 637 689
Optonica 521 572 607 739 835
Orion 694 726 834 899
Osaki 687
Panasonic 508 509 512 566

577 619 634 644 647 651 656
662 685 689 700 729 734 761
765 780 784 811 819 820 821
822 823 860 861 862 867 868
869 870 871 872 873 874 875
876 877 878 879 880 881 882
883 884 885 886 889 890 895
896 897 900

Table continued on next page

32

TV Codes, continued

Panavision 734 811
Penney 503 505 506 508 516

525 543 595 627 631 645 650
653 654 658 661 680 690 728
730 744 771 802 830 857
Philco 505 506 525 532 536
568 573 627 651 653 654 655
656 658 723 724 761
Philips 525 527 548 550 563
566 621 625 627 651 655 656
658 690 723 724 747 761 770
782 824 825 826 827 828 839
887 888 891 892 893 894 897
Philips Magnavox 527 550
761 782 826 827 828

Pilot 627 658
Pioneer 547 576 627 637 654
PlasmSync 610
Polaroid 591 627 669 670 671

678 744 745 751 766 773 814
Portland 505 573 627 653 654
658 727 778

Price Club 680
Prima 653 673 674 842 912
Princeton 562 804
Prism 508
Proscan 503 645 650 742 749

830
Proton 513 519 536 585 627
654 655 658

Protron 589
Proview 902
Pulsar 501 627 711 813
Quasar 508 509 651 689 700

784 860 861 862 867 868 869
870 871 872 873 874 875 876
877 878 879 880 881 882 883
884 885 886 889 890 895 896
Radio Shack 503 541 590 607
627 645 650 654 655 657 658
662 682 683 730 756 830
RCA 503 505 522 627 630 636
641 645 650 651 653 654 661
742 749 776 779 805 830 831
863 864 902

Realistic 503 590 607 627 645
654 655 657 658 682 683 730
830

Rhapsody 701
Runco 501 627 711 813
Sampo 506 507 519 627 654

658 730 746 753 763
Samsung 505 506 516 523
566 573 601 627 653 654 655
658 680 707 717 730 738 755
761 794 833 858 897

Samsux 702
Samwon 620
Sansei 697
Sansui 726 754 756 834 899

908

Sanyo 590 611 627 661 683
SBR 566 761 897
Sceptre 677
Schneider 566 761 897
Scimitsu 773
Scotch 627 654
Scott 534 541 627 654 655

657 658 662 682
Sears 503 523 534 542 558
590 595 627 631 635 645 650
654 658 683 733 744 756 761
771 802 830 841 846

Seimitsu 627
Semivox 682
Semp 595 771
Sharp 521 572 585 605 607

627 628 629 654 655 658 663
739 740 803 835 836 898

Sharper Image 703
Sheng Chia 572 739
Shogun 627
Signature 675
Silver 573
Simpson 525
Solavox 613

Table continued on next page

33

TV Codes, continued

Sony 500 640 652 756 758
781 783 795 796 797 798 806
807 837 844 845
Soundesign 525 534 536 541
627 654 657 662 682

Spectricon 520 620 627
Squareview 694 733 841 846
SSS 505 541 573 627 657 662

682

Starlite 657 682
Studio Experience 692
Superscan 572 646 739 741

767 777

Supra 523 627
Supre-Macy 840
Supreme 652 795 797 798 807
Susumu 687
SVA 515 901 905
Sylvania 506 525 536 566 568

569 573 618 627 646 654 656
672 679 723 724 733 756 761
764 777 897
Symphonic 632 657 662 679
682 694 733 756 841 846

Syntax 564
Syntax-Brillian 558 564
Tandy 521 572 739 835
Tatung 509 588 651
Technics 508 689
Technol ACE 534
Techview 590 683
Techwood 508 523 573 627 654
Teco 704
Teknika 504 505 512 516 523

524 525 534 536 541 573 627
644 653 654 655 657 658 662
675 680 682 685 727 761 778

Telecaption 688
Telefunken 794
Tera 513
Thomas 627 756
Thompson 709
Thomson 705
TMK 523 573 627 654
TNCi 501 711 813

Toshiba 516 526 590 595 617

622 631 635 666 680 683 688
744 750 754 755 768 771 785
793 800 802 847 848 849 850
851 852 854 855 865 866 908
909

Tosonic 698
Totevision 658
Toyomenko 627
Trical 706
Trutech 584
TVS 834
Universal 543 690 857
Universum 687
V Inc. 562 575
Vector Research 506 627
Victor 557
Video Concepts 570
Vidikron 761
Vidtech 505 573 627 653 654
Viewsonic 507 551 562 575

583 600 606 760 796
Viking 840

907

Viore
Vizio 511 535 562 575 593

598 773
Wards 500 503 505 506 534
536 543 567 568 573 595 607
627 645 653 654 656 675 690
723 724 761 795 802 807 830
857

Waycon 595 744 771 802
Westinghouse 528 562 574

575 795 797 798 807 809 832
856
White Westinghouse 528 816
832 834
Yamaha 505 506 573 627 653
654

York 627
Zenith 501 553 555 615 627

639 675 693 711 748 752 756
766 773 775 778 813 834 853
899
Zonda 620 804

34

VCR Codes

This table contains the manufacturer codes for programming
the remote control to operate your VCR. If your equipment
brand is not listed or if the codes do not work, the remote
may not control your equipment. In some cases, codes may

operate some, but not all, buttons shown in this guide. Note:

If programming your VCR in AUX mode, press 1 before
entering the VCR code.

ABS 792
Adventura 588 594
Aiwa 501 588 594 676 678
Akai 513 518 568 682 772
Alienware 792
American High 554
Americast 917
Apex 517
ASA 556 801
Asha 675
Audio Dynamics 592
Audiovox 676 678
Bang & Olufsen 537 794
Beaumark 675
Bell & Howell 581
Broksonic 511 515 516 525 559
Calix 676 678
Candle 534 592 594 675 676

678

Candle/Citizen 675 676
Canon 554
CineVision 529
Citizen 534 536 591 592 594

678

Colortyme 592
Colt 535
Craig 591 676 678 789
Curtis Mathes 554 585 592

594 605 607 649

Cybernex 675
Cyberpower 792
Daewoo 534 536 559 588 796
Davidson 594
DBX 592
Dell 792
DiamondVision 532
Dimensia 585 607 649

DIRECTV 649
Dumont 549
Durabrand 533
Dynatech 588 594
Electrohome 512 676 678
Electrophonic 676 678
Emerson 508 512 518 534 536

554 559 568 588 594 676 678
798 804

ESA 502
Finlandia 549
Finlux 549 556 801
Fisher 549 581 789
Fuji 554 772
Funai 588 594 804
Garrard 588 594
Gateway 792
General Electric 541 554 585

591 605 607 649 675

Go Video 522 524
Goldstar 592 594 676 678
Goodmans 585
Gradiente 588 594
Granada 549
Grundig 556 801
Harley Davidson 588 594
Harman/Kardon 568 592
Headquarter 581
Hewlett Packard/HP 792
Hi-Q 789
Hitachi 514 539 540 594 595

682 776

Howard Computers 792
Hush 792
iBuyPower 792
Insignia 507

Table continued on next page

35

VCR Codes, continued

Instant Replay 554
ITT 675
JC Penney see Penney
JCL 554
Jensen 595 682 776
JVC 503 504 523 526 527 545

561 562 581 592 594 682 795

KEC 676 678
Kenwood
Kodak 554 676 678
LG 507 676 678
Linksys 792
Lloyd’s 588 594
Luxor 567
LXI 676 678
M. Wards see Wards
Magnasonic 536
Magnavox 533 554 556 594

797 798 801 803 804

Magnin 675 676 678
Marantz 554 556 581 585 592

594 801

Marta 676 678
Matsushita 554
Media Center PC/Microsoft 792
MEI 554
Memorex 515 516 533 549

550 554 581 585 588 594 676
678 786 789

MGA 512 567 568 675
MGN Technology 675
Microsoft 792
Midland 591
Mind 792
Minolta 595 776
Mitsubishi 512 562 567 568

595 607 776

Montgomery Wards see
Wards
Motorola 554
MTC 544 594
Multitech 588 591 594
NEC 562 581 592 594 682
Nikko 676 678
Niveus Media 792

562 581 592 594 682

Noblex 675
Northgate 792
Olympus 554
Optimus 676 678 786
Optonica 585
Orion 550
Panasonic 554 614 628 770

777 780 781 782 783 784 786
787 788 799 809 810
Penney 554 581 591 592 595
675 676 678 776

Pentax 595 776
Pentex Research 592 594
Philco 554
Philips 554 556 585 801 803

804

Philips Magnavox 801
Pilot 676 678
Pioneer 562 776
Polaroid 517 530
Presidian 804
Proscan 585 605 607 649
Pulsar 533
Quarter 581
Quartz 581
Quasar 554 770 771 786 806
Radio Shack 512 554 581 588

594 676 678 789

Radix 676 678
Randex 676 678
RCA 518 528 541 554 585 591

595 605 607 649 675 773 774
775 776
Realistic 534 549 554 581 585
588 594 676 678 789

Ricavision 792
Ricoh 791
Runco 533
Salora 567
Samsung 506 524 534 591

755 807

Sanky 533
Sansui 515 516 544 550 562

594 682

Table continued on next page

36

VCR Codes, continued

Sanyo 549 581 675 789
SBR 556 801
Scott 534 559
Sears 549 554 581 594 595

676 678 776 789

Sharp 512 585 607 918
Shintom 595 772
Shogun 675
Singer 554 791
Sony 500 594 768 772 778

790 791 792 919

Stack 792
Stack 9 792
STS 554
Superscan 531 798 804
Sylvania 519 554 556 567 588

594 756 798 801 804

Symphonic 588 594 804
Systemax 792
Tagar Systems 792
Tandy 581
Tashiko 676 678
Tatung 682
Teac 588 594 682
Technics 554
Teknika 554 588 594 676 678
Thomas 594
TMK 675
Toshiba 534 538 542 543 567

769 776 783 792

Totevision 591 676 678
Touch 792
UltimateTV 649
Unitech 675
Vector Research 534 592
Victor 561 562
Video Concepts 534 568 592
Videomagic 676 678
Videosonic 591
Viewsonic 792
Villain 594
Voodoo 792

Wards 512 534 554 585 588

591 594 595 676 678 776 789

White Westinghouse 588
XR-1000 554 588 594
Yamaha 581 592 594 682
Zenith 500 507 533 594 772

779 791
ZT Group 792

37

DVD Player Codes

This table contains the manufacturer codes for programming
the remote control to operate your DVD Player. If your
equipment brand is not listed or if the codes do not work,
the remote may not control your equipment. In some cases,
codes may operate some, but not all, buttons shown in this

guide. Note: If programming a DVD Player in AUX mode,

press 1 before entering the DVD Player code.

Accurian 602
Advent 572
Aiwa 694
Akai 656 752 815
Alco 765
Allegro 683
Alpine 653
Amphion MediaWorks 586
AMW 586
Anaba 687
Anam 688
Apex 654 655 744 757 835

839 851

Apple 642
Archos 885
Arrgo 833
Aspire 558
Astar 612
Audiologic 698
Audiovox 580 630 765 826 837
Axion 867
B&K 701
Bang & Olufsen 569 580
Bel Canto Design 719
Blaupunkt 835
Blue Parade 719
BOSE 758 811
BOSS 576
Broksonic 656 752 815
California Audio Labs 699 716
Cambridge SoundWorks 870
CAVS 708
CineVision 626
Clarion 696
Classic 695 826 882
Coby 557 634
Criterion 712
Curtis 685

Curtis Mathes 684
CyberHome 833
Cytron 904
Daewoo 626 657 859
Denon 578 697 699 700 716

737 892

Desay 598
DiamondVision 637 641
Disney 617
Dual 871
Durabrand 826
DVD2000 699 716
Eclipse 574
Eltax 685
Emerson
Enterprise 824
ESA 570 587
Farenheit 713
Fisher 659
Flex Vision 717
Fun TV 718
Funai 570 617 658 829
Gateway 610
General Electric 702 703 720

749 816 835

Go Video 610 692 693 822 826
Goldstar 611 673 824
GPX 704 826 882
Gradiente 699 716
Greenhill 835
Grundig 565 577
Harman/Kardon 715
Hitachi 606 660 668 705 706

707 823 860

Hiteker 654 655 744
Honda 721

570 617 658

Table continued on next page

38

DVD Player Codes,
continued

Honyas 726
iLive 856
iLo 837
Ingelen 876
Initial 835
Insignia 570 673 824 871
Integra 551 779
Irradio 608
Jamo 728
Jaton 738
JBL 715
Jeken 878
Jensen 557
JMB 656 815
JVC 553 603 604 620 621 622

623 625 689 850 861 862 863
872 898

Jwin 742
Karcher 864
Kawasaki 765
Kendo 848
Kenwood 579 699 700 716 737
KLH 765 835
Konka 753
Koss 564 723 745 873
Lasonic 593
Lenoxx 560 826
Lexia 857
Lexicon 743
LG 615 673 824 899
Lifetec 634
Limit 857
Liquid Video 564
LiteOn 602 610
Loewe 746
LogicLab 857
Logix 852
Lumatron 673 824
Luxman 844
Luxor 848
Magnavox

650 658 661 672 674 679 854

Malata 747
Marantz 565 577
Memorex 656 658 709 815

565 570 577 601 617

Microsoft 703 720 749 816
Mintek 710 835
Mitsubishi 767
Momitsu 748
NAD 673 824
Nakamichi 596
Nesa 835
Next Base 680
Nexxtech 599
Niro 750
Nissoho Iwai 718
Norcent 634 711
Onkyo 551 672
Oppo 566
Optiview 687
Oritron 564 723
Panasonic 624 627 638 662

663 672 699 714 716 734 737
813 840 841 855

Philco 686
Philips 565 572 577 617 672

764 766 873 874
Pioneer 665 719 812 877 879
880
Polaroid 586 617 635 636 640
647 651 677 851

Polk Audio 565 577
Portland 751
Presidian 617
Prima 759
Princeton 760
Proceed 654 655 744
Proscan 703 720 749 816
Provision 761
Pye 674
Qwestar 723
RCA 616 666 690 703 719 720

749 765 816 835 842 901

Regent 560
Rio 683
Rotel 553 850 861
Rowa 555
Saba 762
Sampo 724

Table continued on next page

39

DVD Player Codes,
continued

Samsung 571 606 643 644
652 667 668 691 699 716 740
741 805 820 821 844 845 849
866 869 875 881 895 896 900

Sansui 656 725 754 815
Sanyo 609 656 659 815
Sensory Science 610

573 617 669 727 865 903

Sharp
Sharper Image 763
Sherwood 870
Shinco 589
Shinsonic 731
Sigma Designs 760
SonicBlue 683
Sony 582 613 618 632 670

671 729 730 731 817 818 827
830 831 832 836 838 843 846
847 858 868 883 884 902

Sungale 597
Superscan 570
SVA 800
Sylvania 570 617 619 631 639

645 658 764 829

Symphonic 617 658

Teac 732 765
Technics 699 716 733
Technosonic 886
Techwood 664
Terapin 887
Theta Digital 719
TiVo 888
Toshiba 575 583 584 646 648

656 672 735 736 814 815 819
825 828 834 893 894

Tredex 889
Trutech 833
TView 687
Urban Concepts 672
US Logic 681
Venturer 765
Vizio 897
Vocopro 890
Westinghouse 629
Xbox 703 720 749 816
Xwave 891
Yamaha 565 577 699 716 737

739 853
Zenith 611 672 673 824

Tuner/Amplifi er Codes

This table contains the manufacturer codes for programming
the remote control to operate your tuner/amplifi er. If your
equipment brand is not listed or if the codes do not work,
the remote may not control your equipment. In some cases,
codes may operate some, but not all, buttons shown in this

guide. Note: If programming a tuner/amplifi er in AUX mode,

press 2 before entering the Tuner/Amplifi er code.

Accuphase 690
Acoustic Research 703 853
Acurus 691
ADC 652
Adcom 644 673
Admiral 747
ADS 748
Aiwa 636 667 681 685 718

720 725 730 839

Akai 740
Alco 659
Alpine 749
Altec Lansing 738
AMC 855
Amphion Media Works 660
Amplifi er Technologies 710
AMW 660

Table continued on next page

40

Tuner/Amplifi er Codes,
continued

Anam 653
Angstrom 692
Anthem 750
Apex 812
Aragon 691
Arcam 726
Atlantic Technology 712
Audio Research 751
Audio Source 693
Audiotronic 685
Audiovox 659 826
B&K 752
Bang & Olufsen 676
Bel Canto Design 694
Biamp 695
Blaupunkt 854
BOSE 639 656 761
Boston Acoustics 713
Brix 744
Brumester 647
California Audio Labs 686
Cambridge SoundWorks 831
Capetronic 652
Carver 685 725
Cary Audio Design 689
Casio 717
CCE 802
Chase Technologies 687
Cinema Sound 696
Clarinette 717
Clarion 753
Classe 697
Classic 819
Coby 811
Counterpoint 754
Craig 856
Creative 723
Criterion 734
Crown 857
Curtis 815
Curtis Mathes 772
Daewoo 727
Dell 729
Delphi 755
Denon 669 670 680 759 760

762 809

Digital Audio Control 688
Durabrand 698
Dynalab 858
EAD 756
Eclipse 665
Elan 699
Emerson 820
ESA 757
Fisher 850
Fosgate 700
Garrard 851
Gateway 743
General Electric 638
Glory Horse 728
Go Video 742
Goldstar 814
GPX 834
Gradiente 682
Halfer 758
Harman/Kardon 640 685 725
Hitachi 850
Honyas 770
iLive 835
Initial 735
Inkel 714
Insignia 825
Integra 650
Jamo 837
JBL 642
JC Penney see Penney
Jensen 775
JVC 637 663 786 827 848
Kenwood 658 662 668 774

795 828 829 830 840

KLH 659
Knoll Systems 701
Koss 739
Lasonic 746
Left Coast 640
Lenoxx 736
Lexicon 724
LG 836
Linn 685 725
Liquid Video 739

Table continued on next page

41

Tuner/Amplifi er Codes,
continued

Lloyds 717
Logitech 702
Luxman 704
LXI 716
M. Wards see Wards
Magnadyne 776
Magnavox 652 654 685 725
Marantz 640 645 685 725 764
Mark Levinson 705
McIntosh 706
MCS 719
Memorex 777
Midland 707
Mitsubishi 859
Modulaire 717
Motorola 737
NAD 648
Nakamichi 649
NEC 641
Nexxtech 711
Nikko 708
Niro 779
Norcent 731
Nova 780
Omnifi 745
Onkyo 671 785 788 790 791 838
Optimus 635 652 653 772 845
Oritron 739
Panasonic 643 677 678 783

797 799 808 810 817 818 821

Parasound 647
Penney 717
Philco 781
Philips 640 685 725
Philips Magnavox 860
Pioneer 635 652 664 666 767

772 806 813 844 845

Polaroid 679
Polk Audio 640 645 685 764
Proscan 703 853
Proton 654
Pyle 782
Quasar 799
Radio Shack 717 728
RCA 635 652 653 659 675 703

772 842 845 852 853

RCA & Dimensia 703 853
Realistic 717
Regent 736
Rio 661
Rotel 674

741

Saba
Samsung 807
Sansui 685 725
Sanyo 824 850
Schneider 787
Scientifi c Atlanta 721
Scott 715
Sharp 832
Sharper Image 728
Sherwood 833
Shinsonic 789
Shure 641
Sonic Blue 661
Sony

683 730 765 766 769 771

773 778 784 793 794 803 846

Soundesign 638
Soundmatters 763
Soundstream 709
Stereophonics 635 845
STS 792
Sunfi re 658 840
Symphonic 747
TAG McLaren 796
Teac 653 659
Technics 643 672 768 804

805 808

Techwood 798
Thomson 800
Thorens 685
Toshiba 822
Vector Research 801
Venturer 659
Victor 637 827
Wards 635 638 685 725
Yamaha 646 650 651 655 657

663 684 732 733 786 823 841
847 848 849

Yorx 717
Zenith 814

42

DVR Codes

This table contains the manufacturer codes for programming
the remote control to operate your DVR. If your equipment
brand is not listed or if the codes do not work, the remote
may not control your equipment. In some cases, codes
may operate some, but not all, buttons shown in this guide.

Note: If programming a DVR in AUX mode, press 1 before

entering the DVR code.

ABS 792
Alienware 792
Americast 917
Bang & Olufsen 794
BellSouth 917
CyberPower 792
Dell 792
Director 913
DIRECTV 521 910 911 916
Gateway 792
General Instrument 913
GOI 722
Hewlett Packard 792
HNS 521
Howard Computers 792
HP 792
HTS 722
Hughes Network Systems

521 910

Humax 910
Hush 792
iBUYPOWER 792
Jerrold 913
JVC 722
Linksys 792
Media Center PC 792
Microsoft 792
Mind 792
Motorola 913
Niveus Media 792
Northgate 792
Pace 914
Panasonic 907
Philips 521 548 906 910
Pioneer 914
Proscan 916
RCA 521 911 916

ReplayTV 907 912
Samsung 521
Scientifi c Atlanta 914
Sharp 573
Sonic Blue 907
Sony 510 792 905 908 909
Stack 9 792
Supercable 915
Systemax 792
Tagar Systems 792
TiVo 510 520 548 905 906 908

909 910 911

Toshiba 792
Touch 792
UltimateTV 916
Viewsonic 792
Voodoo 792
Zenith 917
ZT Group 792

43

Combo Codes

This following tables contain the manufacturer codes
for programming the remote control to operate your
TV/VCR. If your equipment brand is not listed or if
the codes do not work, the remote may not control
your equipment. In some cases, codes may operate
some, but not all, buttons shown in this guide.

TV/VCR Codes

Note: Program the remote control in TV mode

using the TV code and then in DVD mode (or in
AUX─press 1 before entering the VCR code) using
the VCR code.

TV Code VCR Code

Aiwa 667 501
Bang & Olufsen 665 537
Colt 660 535
GE 661 675
Magnin 661 675
MGA 661 675
Magnavox 887 797

888 797

Panasonic 765 799

Penney 661 675
Philips 887 801
Quasar 860 770

860 771
860 806
868 770
870 770

RCA 503 649

661 675
749 775
830 649

Samsung 755 807
Sanyo 661 675
Sylvania 756 519

44

Combo Codes, continued

TV/DVD Codes

Note: Program the remote control in TV mode

using the TV code and then in DVD mode (or in

AUX─press 1 before entering the DVD code) using

the DVD code.

TV Code DVD Code
Apex 757 757
Audiovox 624 630
Axion 636 867
Broksonic 750 752
Cytron 904 904
Magnavox 838 679

839 650

Panasonic 811 734
Polaroid 671 647

678 677
745 635

RCA 830 749

830 816
830 703

Sansui 754 754
Sharp 605 573

898 573

Sylvania 672 645

764 764
777 639
733 764

Toshiba 622 815

750 815
800 646
865 814
866 815
908 815

45

Combo Codes, continued

TV/DVD/Tuner Codes

Note: Program the remote control in TV mode using the

TV code and then in DVD mode and then in AUX mode
(press 2 before entering the tuner code) using the tuner
code.

TV Code DVD Code Tuner Code
Panasonic 811 734 678

DVD/VCR Codes

Note: Program the remote control in DVD mode using

one of the listed DVD codes, and then in AUX mode,
fi rst pressing 1 and then using the listed VCR code.

DVD Code VCR Code
GoVideo 693 522

822 524

Panasonic 734 780

734 777

RCA 690 528
Sansui 815 515
Sony 817 778

TV/DVD/VCR Codes

Note: Program the remote control in TV mode using

the TV code and then in DVD mode using the DVD
code, and then in AUX mode (press 1 before entering
the VCR code) using the VCR code.

TV Code DVD Code VCR Code
DiamondVision 659 532 641

46

Troubleshooting

Use this information if you have a problem using
the remote. To solve a particular problem, do the
following:

• Find the information that relates to the problem
you are experiencing. Try the suggested solution
for that problem.

• Make sure your remote control has fresh
batteries. If you see the Remote Battery Low
warning on your TV screen, it is time to change
the batteries. Follow the instructions on page 3.

• Make sure you have a direct line of sight between
the remote and the receiver.

• Visit www.dishnetwork.com.

While performing a remote control procedure, the
remote control stops working.

What to do: Start over again. If you don’t press a

button for 20-30 seconds in a programming sequence,
the remote shuts off its programming function.

When you press a button on the remote control,
the equipment doesn’t do what you expect.

What to do: Point the remote control directly at the

TV, with no objects blocking the signal path. The
remote control uses IR signals to control the receiver.
IR signals travel less than 40 feet, and cannot go
through walls or other solid objects.

If the batteries are missing or dead, replace them
with fresh AAA-size batteries. If the remote has fresh
batteries, check whether you put them in correctly.
If you didn’t, take them out and put them in the right
way.

When you try to enter TV programming mode, all
the mode LEDs fl ash.

What to do: Replace the batteries (see page 3).

47

Troubleshooting, continued

Your remote control does not work well.

What to do: Move your receiver to different

locations. For best results, place the receiver as
high as possible, above all other equipment in your
entertainment center. There may be IR interference
from objects near the receiver.

Your picture is snowy (or black or blue).

What to do: Make sure your TV is tuned to the

correct channel. You may have accidentally changed
the channel on your TV. Check the Reference Table to
see what channel your TV is tuned to. Program SAT

Auto-Tune to avoid this in the future (see SAT Auto-
Tune on page 17).

When you press the remote control MUTE or
VOLUME button, nothing happens.

What to do: Program the remote to control your TV.

See Programming Remote to Control TV.

The receiver does things even though you haven’t
pressed any remote control buttons.

What to do: See Changing the Remote and Receiver

Address on page 29 for instructions to correct the

possibility of UHF signals from a neighbor’s remote
controlling your receiver.

Your remote control isn’t working.

What to do: Make sure the remote control is in the

correct mode (SAT, TV, DVD, or AUX).

Make sure you are using the correct remote control
(TV1 or TV2) for your locations (applicable to multi­room receivers only).

Change the batteries as described on page 3.

Check the UHF/IR switch setting as described on
pages 1-2.

48

Troubleshooting, continued

Your UHF Pro remote control does not work well
from far away.

What to do: Make sure the UHF antenna is

connected to the receiver and not touching anything
else.

Vary the title angle of the receiver’s UHF antenna.
Locate the UHF antenna tip away from other
electronics equipment or metal surfaces, even if
separated by wooden shelving.

Move the receiver to different locations. For best
results, place the receiver as high as possible, above
all other equipment in your entertainment center.

Place the UHF antenna outside the entertainment
center by using a coaxial cable to connect it to the
receiver.

Move any nearby off-air antenna away from the UHF
remote antenna. Do not place an off-air antenna on
your receiver.

Your PIP (Picture-In-Picture) button isn’t working.

What to do: If your receiver isn’t in Single Mode,

press the MODE button on the front panel (if
available).

Verify your receiver has the PIP feature. If your
receiver is not PIP capable, contact DISH Network
about upgrading to a receiver with the PIP feature.

49

Limited Warranty

This Limited Warranty is a legal document. Keep it in a
safe place. Remember to keep your Sales Receipt for
warranty service. We will consider any items you return
without a copy of the Proof of Purchase to be out of
warranty.

This warranty extends only to the original user (“you,” “your”) of the DISH
Network remote control and is limited to the purchase price of the remote
control. EchoStar Technologies L.L.C., formerly known as EchoStar
Technologies Corporation, and its affi liated companies (“we,” “our,” “us”)
warrant this remote control against defects in materials or workmanship as
follows.
For one year from the original date of purchase, if we fi nd the remote control
is defective subject to the limits of this warranty, we will replace the remote at
no charge for parts or labor. We warrant any such work done against defects
in materials or workmanship for the remaining part of the original warranty
period.
This warranty does not cover installation of the DISH Network System;
consumer instruction; physical set up or adjustment of any consumer
electronic equipment; remote control batteries; signal reception problems;
loss of use of the equipment; unused programming charges due to equipment
malfunction; cosmetic damage; damage due to lightning, electrical or
telephone line surges, fi re, fl ood, or other acts of Nature; accident; misuse;
abuse; repair or alteration by other than our factory service; negligence;
commercial or institutional use; improper or neglected maintenance;
equipment sold AS IS or WITH ALL FAULTS; equipment removal or
reinstallation; shipping damage if the equipment was not packed and shipped
in the manner we prescribe; nor equipment purchased, serviced, or operated
outside the contiguous United States of America.
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR
EXCLUSIVE REMEDY. WE SHALL NOT BE HELD LIABLE FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY
EXPRESSED OR IMPLIED WARRANTY ON THIS DEVICE, NOR FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGE RESULTING FROM THE USE
OF, OR INABILITY TO USE, THIS DEVICE. UNDER NO CIRCUMSTANCES
SHALL OUR LIABILITY, IF ANY, EXCEED THE PURCHASE PRICE
PAID FOR THIS DEVICE. EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE ON THIS DEVICE IS LIMITED IN
DURATION TO THE DURATION OF THIS WARRANTY. WE RESERVE THE
RIGHT TO REFUSE TO HONOR THIS WARRANTY IF WE DETERMINE
ANY OF THE ABOVE EXCEPTIONS TO HAVE CAUSED THIS DEVICE NOT
TO HAVE PERFORMED PROPERLY. THIS WARRANTY SHALL BE VOID IF
ANY FACTORY-APPLIED IDENTIFICATION MARK, INCLUDING BUT NOT
LIMITED TO SERIAL OR CONDITIONAL ACCESS NUMBERS, HAS BEEN
ALTERED OR REMOVED. THIS WARRANTY SHALL ALSO BE VOID IF THE
DEVICE HAS BEEN OPENED BY AN UNAUTHORIZED PERSON (with the
exception of opening the battery cover).
This warranty gives you specifi c legal rights which may vary from state to
state. Some states do not allow the exclusion or limitations of incidental or
consequential damages, or allow limitations on the duration of an implied
warranty, so those limitations may not apply to you.

50

Accessory Warranty

An accessory is any DISH Network branded
equipment, displaying the DISH Network logo,
excluding the receiver, Smart Card, cables and
hookups, and non-mechanical components. A one­year warranty becomes effective upon the activation
of the DISH system or date of purchase, if bought
separately. A proof of purchase is required to verify
the purchase date. If an accessory has an expired
warranty, no exchange will be issued. You may
purchase replacement accessories from DISH Network
or your local retailer.

If You Need Help

1. Review this User Guide.

2. See Troubleshooting on page 47.

3. Visit www.dishnetwork.com/chat for 24/7

support.

4. Call the Customer Service Center at

1-800-894-9131.

51

Regulatory Factors

This device complies with Part 15 of FCC Rules.
Operation is subject to the following two conditions:

1. This device may not cause harmful
interference,

and

2. This device must accept any interference
received, including interference that may
cause undesired operation.

Changes or modifi cations to this device may void
your authority to operate this equipment.

This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide protection against harmful
interference in a residential installation. This
equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However,
there is no guarantee that interference will not occur
in a particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to try
to correct the interference by following one or more
of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment
and receiver.

52

Reference Table

Write down your remote address, channel numbers/
inputs, TV, VCR, DVD player, and stereo equipment
codes as you program them for future reference.

If you enter a “1” as the last number of your code, your
remote is in Limited Mode (see page 16 for more details).

To read out your remote codes, see page 15 for instructions.

53

For all your customer needs,

go to www.dishnetwork.com/chat

or call the Customer Service center

at 1-800-894-9131

177526