Congrats on purchasing your new REACH MAXTM
Lithium Cordless Vacuum. Inside, you’ll find
everything you want to know from tools to how to.
So what are you waiting for? LET’S GO.
™
PRODUCT
REGISTRATION
Warranty Registration
Be sure to register your product online at www.DirtDevil.com or
call 1-800-321-1134 to register by phone.
Hint: Attach your sales receipt to this Owner’s manual. Verification of date of purchase may be
required for warranty service of your Dirt Devil® product.
For quick reference, please record your product information below.
Model #:
Mfg. Code:
(Mfg. code located on the back or bottom of product)
Find GENUINE Replacement Parts at www.dirtdevil.com
This product uses the following parts:
PRE-MOTOR FILTER F109
2
TABLE OF
CONTENTS
Quick Start Assembly 6-7
How to Use
How to Empty the Dirt Cup
How to Clean the Rinsable Filter
How to Clean the Cyclonic Filter
How to Clean the Brushroll & Stair Tool
8
9
10
11
12
Tools 13-14
Troubleshooting
15-16
Limited Warranty
17
3
WARNING
IMPORTANT: READ CAREFULLY BEFORE ASSEMBLY AND USE.
THIS PRODUCT IS INTENDED FOR HOUSEHOLD USE ONLY. IF
USED COM MERCIALLY WARRANTY IS VOID.
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should always be followed, including
the following:
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE.
WARNING: TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK OR INJURY:
• Do not use the unit, store, or charge battery outdoors or on wet surfaces. Do not allow to get wet.
• Do not allow to be used as a toy. Not intended for use by children age 12 and under. Close
supervision is necessary when used by or near children. To avoid injury or damage, keep children
away from product, and do not allow children to place fingers or other objects into any openings.
• Use only as described in this manual. Use only manufacturer’s recommended attachments.
• Do not use charger with damaged cord or plug. If appliance or charger is not working as it should,
has been dropped, damaged, left outdoors, or dropped into water, take it to a service center prior to
continuing use.
• Do not pull or carry charger by cord, use cord as handle, close a door on cord, or pull cord around
sharp edges or corners. Do not place product on cord. Do not run appliance over cord. Keep cord
away from heated surfaces.
• Do not unplug charger by pulling on cord. To unplug charger, grasp the charger, not the cord.
• Do not handle charger, including charger plug, and charger terminals with wet hands.
• Do not put any objects into openings. Do not use with any opening blocked; keep free
of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and
moving parts.
• Use extra care when cleaning on stairs. Do not place cleaner on stairs or furniture, as it may result in
injury or damage.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they
may be present.
• Turn power switch off before removing or installing powered nozzle.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or
hot ashes.
• Do not use without filters and/or dirt cup in place.
• WARNING: This product contains chemicals known to the State of California to cause cancer, birth
defects or reproductive harm.
• Do not incinerate the charger, battery, or appliance even if it is severely damaged. The batteries can
explode in a fire.
• This product includes rechargeable lithium-ion batteries. Do not expose batteries to high
temperatures, as they may catch fire and/or explode.
• Do not expose battery to crushing, incineration or similar actions.
• Do not dispose of battery in a fire or trash compactor. See battery disposal section for directions.
• Do not attempt to disassemble battery.
• Unplug the charger from the outlet before any routine cleaning or maintenance.
• Leaks from battery cells can occur under extreme conditions. If any liquid gets on the skin wash
quickly with soap and water. If any liquid gets into the eyes, immediately flush them with clean water
continuously for a minimum of 15 minutes. Seek medical attention immediately.
• Use only the charger supplied by Royal Appliance to recharge.
• Do not attempt to short circuit the battery or charger terminals.
• The charger is for indoor use only. Be sure to always keep the battery and charger in a dry place.
WASH HANDS AFTER USING.
4
• Put product away after use to prevent tripping accidents.
• CAUTION: Not to be used for grooming a pet.
CAUTION: TO REDUCE THE RISK OF DAMAGE:
• Avoid picking up hard, sharp objects with this product, as they may cause damage.
• Store appropriately indoors in a dry place. Do not expose machine to freezing temperatures.
SAVE THESE INSTRUCTIONS
BATTERY DISPOSAL WARNING:
RISK OF EXPLOSION OR EXPOSURE TO TOXIC MATERIAL.
1-800-822-8837
CAUTION:
chemical burn if mistreated. Do not disassemble, heat above manufacturer’s maximum
temperature limit (60°C/140°F), or incinerate. Dispose of battery promptly. Keep away from
children. Do not disassemble and do not dispose of in fire. Do not attempt to disassemble
the battery or remove any component projecting from the battery terminals. The battery and
charger have no user serviceable parts. Fire or injury may result. Prior to disposal, protect
exposed terminals with heavy insulating tape to prevent shorting.
LITHIUMION BATTERIES
The battery must be collected, recycled or disposed of in an environmentally sound
manner. The EPA certified RBRC Battery Recycling Seal on the lithium-ion
(Li-ion) battery indicated Techtronic Industries, a corporate affiliate of Dirt Devil., is
voluntarily participating in an industry program to collect and recycle these batteries
at the end of their useful life, when taken out of service in the United States or
Canada. The RBRC program provides a convenient alternative to placing used
Li-ion batteries into the trash or the municipal waste stream, which may be illegal in
your area. Please visit www.rbrc.org/call2recycle/ for information on Li-ion battery
recycling and disposal bans/restrictions in your area. Dirt Devil, involvement in this
program is part of our commitment to preserving our environment and conserving our
natural resources.
The battery used in this device may present a risk of fire or
NOTICE
A THERMAL PROTECTOR HAS BEEN DESIGNED INTO YOUR
CLEANER TO PROTECT IT FROM OVERHEATING. WHEN THE
THERMAL PROTECTOR ACTIVATES THE CLEANER WILL STOP
RUNNING.
If this happens proceed as follows:
1. Turn cleaner OFF.
2. Empty dirt cup.
3. Inspect the nozzle opening, dirt cup inlet and filter. Clear obstructions if present.
4. When cleaner is turned off and motor cools for 30 minutes, the thermal protector
will deactivate and cleaning may continue.
If the thermal protector continues to activate after following the above
steps, your cleaner needs servicing.
5
QUICK START
REMOVE ALL COMPONENTS
FROM PACKAGE AND
REVIEW INSTRUCTIONS.
CHARGE
IND ICATOR
LIGHTS
CLICK
PLUG IN AND CHARGE THE UNIT
UNTIL ALL THREE LIGHTS ARE
OFF. CHARGE FULLY FOR BEST
PERFORMANCE.
MAY TAKE UP TO THREE HOURS
INSERT POWERED WAND INTO
HANDHELD AND ATTACH THE
CARPET NOZZLE.
6
POP THE DIRT CUP IN AT AN
ANGLE, BOTTOM END FIRST
UNTIL IT CLICKS IN PLACE.
- OR -
REMOVE CREVICE TOOL FROM
END OF HANDLE THEN SLIDE IT
IN HANDLE OF THE HANDHELD.
SEE OTHER TOOLS ON PAGE 13.
WAND
RELEASE
CHARGE
IND ICATOR
LIGHTS
POWER
PRESS THE POWER BUTTON
ONCE TO TURN ON. PRESS
AGAIN FOR BOOST AND A
THIRD TIME TO POWER OFF.
PLUG IN AND CHARGE THE
UNIT UNTIL ALL THREE LIGHTS
ARE OFF, WHICH INDICATES
THE UNIT IS FULLY CHARGED.
TM
YOUR REACH MAX
LITHIUM CORDLESS
VACUUM
IS READY TO
CLEAN!
NEED HELP?
Go to dirtdevil.com/support or
contact our Customer Service
Department at (800) 321-1134
8:00 a.m. - 7:00 p.m. EST Mon. - Fri.
Pick up the conversation on...
Facebook.com/DirtDevil
Twitter@DirtDevil
7
7
1X - NORMAL MODE
2X - BOOST MODE
GREEN = NORMAL MODE
BLUE = BOOST MODE
NOTE: Empty dirt cup after each use or
until full. Check the filter to see if it needs
cleaned. Refer to page 10 for filter details.
TIP: The power must be
OFF for the unit to charge.
PRESS THE POWER SWITCH
ONCE TO TURN ON THE HAND
VAC IN NORMAL MODE. PRESS
AGAIN FOR BOOST MODE.
NOTE: Use only the charger supplied by the manufacturer to recharge.
TIP: For a better experience, fully charge the unit before first use.
NOTE: If the unit is running and the charger
plug is connected to the unit, the unit will
shut off to prevent damage to the charger
or unit.
PLUG IN CHARGER. POWER MUST
BE OFF IN ORDER TO RECHARGE.
AFTER USE, PRESS THE
POWER SWITCH A THIRD
TIME TO POWER OFF
THE HAND VAC.
THE INDICATORS WILL ALL
PULSE WHEN CHARGING
AND TURN OFF WHEN FULLY
CHARGED.
NOTE: The charge indicator will pulse
while charging. The charger will be
warm while charging.
NOTE: The unit will charge only for as
long as needed. It may take up to 3 hours
for full charge.
8
PRESS
WARNING
To reduce the risk of personal injury -
Turn off before cleaning or servicing. Do
not use vacuum without dirt cup or filters
in place.
PRESS THE DIRT CUP LID
LATCH.
CLICK
REMEMBER TO CLEAN THE
FILTER AND CLOSE THE LID
UNTIL THE LATCH CLICKS.
DITCH THE DIRT. GIVE IT
A SHAKE TO REMOVE
ANY DEBRIS.
This would be a good time to check the
condition of your filter. Dirty?
Check out page 10 for cleaning steps.
Any other servicing should be done by an
authorized service representative. If the
appliance is not working as it should,
has been dropped, damaged, left outdoors
or dropped into water, take it to a service
center prior to continuing use.
79
WARNING
To reduce the risk of personal injury - Turn off before
cleaning or servicing.
TOP VIEW OF
F109 FILTER
PRESS THE DIRT CUP RELEASE
BUTTON.
RINSE FILTER WITH WATER
UNTIL THE DIRT DISAPPEARS.
SHAKE IT OUT AND THEN LET
IT DRY FOR 24 HOURS OR
UNTIL COMPLETELY DRY.
10
PULL THE FILTER FRAME AND
PAD OUT.
PUT THE DRY FILTER BACK IN
PLACE.
TOP VIEW OF
F109 FILTER
PRESS THE DIRT CUP RELEASE
BUTTON.
PULL OUT THE RED CYCLONIC
FILTER
AND WIPE IT CLEAN.
PULL THE FILTER FRAME AND
PAD OUT.
PLACE THE
AND
FILTER BACK INTO THE DIRT
CYCLONIC FILTER
CU P.
711
WARNING
To reduce the risk of personal injury from moving
parts, disconnect all accessories before servicing.
CAUTION
Not to be used for grooming a pet.
POWERED CARPET NOZZLE:
TURN THE CARPET NOZZLE OVER.
REPLACE BRUSHROLL
INSERT BRUSHROLL BACK IN THE
NOZZLE BY ALIGNING BRUSHROLL TO
FIT INTO HEXAGON IN THE NOZZLE.
PRESS DOWN UNTIL YOU HEAR A CLICK.
12
BRUSHROLL RELEASE:
RETRACT BRUSH ROLL RELEASE BUTTON
TO RELEASE BRUSH ROLL. PULL BRUSH
ROLL UP AND OUT. REMOVE ANY HAIR
AND DEBRIS FROM THE BRUSHROLL.
*
STAIR TOOL:
TURN THE STAIR TOOL OVER.
HAIR AND DEBRIS
*NOT ALL MODELS WILL HAVE THIS TOOL
FROM THE BRUSHROLL.
REMOVE ANY
POWERED CARPET NOZZLE:
GREAT FOR CARPET AND HARD FLOORS.
POWERED STAIR AND
UPHOLSTERY TOOL:*
USE ON CARPETED STAIRS,
UPHOLSTERY AND IN YOUR CAR. IT
SWIVELS 180° FOR CONVENIENT
CLEANING.
*NOT ALL MODELS WILL HAVE THIS TOOL
CAUTION
To avoid injury, particularly to face and head, keep
hair, loose clothing, fingers, and all parts of the
body away from revolving brush.
TOOLS
CAUTION
Not to be used for grooming a pet.
WARNING
Turn off before connecting any powered accessories.
WARNING
To reduce the risk of personal injury from moving
parts, disconnect all accessories before servicing.
CREVICE TOOL:
USE IN TIGHT SPACES, CORNERS, CARS
AND ALONG EDGES IN SUCH PLACES AS
DRAWERS, UPHOLSTERED FURNITURE,
STAIRS AND BASEBOARDS.
VERTICAL CLEANING
FOR VERTICAL CLEANING, ROTATE THE
BRUSHROLL WINDOW DOWN UNTIL IT
SNAPS INTO PLACE.
LUBRICATION:
The motor and brushroll are equipped with bearings which contain
lifetime lubrication. The addition of lubricant could cause damage.
Do not add lubricant to motor or brushroll.
POWERED WAND:
PROVIDES POWER TO CARPET NOZZLE
AND EXTENDED REACH FOR ABOVE AND
HARD FLOOR CLEANING.
13
THE TOOLS INCLUDED WITH YOUR
VACUUM MAY VARY BY MODEL.*
HARD FLOOR SWIPE*
FAN TOOL*
ABOVE FLOOR TOOL*
ARTICULATING HAND*
SUPPORT BRACKET*
1. THE SUPPORT BRACKET SHOULD BE INSTALLED NEAR A PLUG WHERE THE CHARGER
CORD CAN EXTEND FROM THE SUPPORT BRACKET DOWN TO THE PLUG IN THE WALL.
2. PLACE SUPPORT BRACKET ON THE UNIT AND USE PROVIDED DOUBLE SIDED TAPE TO
ADHERE THE SUPPORT BRACKET TO THE WALL AT THE HEIGHT OF THE CORDLESS
STICK VAC. APPLY EVEN PRESSURE WHEN ADHERING THE SUPPORT BRACKET TO
THE WALL.
14
Any other servicing should be done by an authorized service representative. If appliance is not
working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it
to a service center prior to continuing use.
WARNING
PROBLEMPOSSIBLE CAUSEPOSSIBLE SOLUTION
Dust escaping
from vacuum
Smokey/burning
smell detected
Vacuum tools
won't pick up
Poor suction
1. Dirt cup full.1. Empty dirt cup. (see page 9)
2. Dirt cup not installed
correctly.
3. Rinsable and/or
Cyclonic Filter not
installed completely.
1. Belt broken or stretched.1. Call Customer Service: 1-800-321-1134.
2. Brushroll is clogged.2. Clear/remove debris from brushroll.
1. Dirt cup full.1. Empty dirt cup. (see page 9)
2. One or both filters are
clogged.
3. Stair + upholstery tool
not spinning.
4. Power carpet nozzle not
spinning.
1. Dirt cup not seated
completely.
2. One or both filters
clogged.
3. Dirt Cup not installed
correctly.
4. Battery charge is getting
weak.
5. Filter is dirty.5. Clean or replace filter. (see page 10 & 11)
To reduce the risk of personal injury - Turn off before cleaning or servicing.
2. Review Dirt Cup removal & replacement.
(see page 6)
3. Review Filter Removal and Cleaning.
(see page 10 & 11)
2. Remove both filters and clean.
(see page 10 & 11)
3. Remove and reattach. (see page 12)
4. Remove and reattach. (see page 12)
1. Reinstall dirt cup make sure lid is closed
completely. (see page 6)
2. Remove both filters and clean.
(see page 10 & 11)
3. Review Filter Removal & Replacement
(see page 6)
4. Charge battery. (see page 8)
TROUBLESHOOTING
Vacuum running
warm
6. Clogged filter.6. Remove filter and clean. (see page 10)
7. Nozzle/dirt passage
clogged.
1. Dirty filter (s)1. Clean filter, rinse, dry and re-assemble.
2. Low suction.2. Locate clog and remove.
7. Turn off the unit and then disconnect the
nozzle to remove debris. (see page 12)
(see page 10)
15
Any other servicing should be done by an authorized service representative. If appliance is not
working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it
to a service center prior to continuing use.
WARNING
PROBLEMPOSSIBLE CAUSEPOSSIBLE SOLUTION
Vacuum won't run
Charger indicator
flashes and then
goes out
1. Battery not charged.1. Charge battery for up to 3 hours. The
To reduce the risk of personal injury - Turn off before cleaning or servicing.
indicator lights will pulse while charging and
turn off once fully charged.
2. Contact customer service. Visit our website
at www.dirtdevil.com or
call 1-800-321-1134.
at www.dirtdevil.com or
call 1-800-321-1134..
1. Contact customer service. Visit our website
at www.dirtdevil.com or
call 1-800-321-1134.
LED Illumination
Slow Pulse = Charging
(Continuous during charge cycle)
Fast Blink = Error
(15 seconds duration for error code)
716
LIMITED
WARRANTY
WHAT THIS WARRANTY COVERS
When used and maintained in normal household use and in accordance with the Owner’s Manual, your
®
Dirt Devil
product is warranted against original defects in material and workmanship. During the
Warranty Period, We will provide labor and parts, at no cost to you, to correct any such defect in
products purchased in the United States, U.S. Military Exchanges and Canada.
HOW TO MAKE A WARRANTY CLAIM
If this product is not as warranted, take or send the product to a Dirt Devil® Authorized Warranty Service
Dealer along with proof of purchase. For an automated referral to authorized service outlets in the U.S.A.,
phone: 1-800-321-1134 OR visit Dirt Devil
information concerning this Warranty or the availability of warranty service outlets, phone the Dirt Devil
®
online at www.DirtDevil.com. For additional assistance or
®
Consumer Response Center, Phone 1-800-321-1134, Mon-Fri 8am-7pm EST.
WHAT THIS WARRANTY DOES NOT COVER
This Warranty does not cover: use of the product in a commercial operation (such as maid, janitorial
and equipment rental services), brushroll, belt, bags, filters, improper maintenance of the product,
damage due to misuse, acts of God, nature, vandalism or other acts beyond the control of Royal
Appliance Mfg. Co. (“Royal”, “we”), owner’s acts or omissions, use outside the country in which the
product was initially purchased and resales of the product by the original owner. This warranty does not
cover pick up, delivery, transportation or house calls.
This warranty does not apply to products purchased outside the United States, including its territories
and possessions, outside a U.S. Military Exchange and outside of Canada. This warranty does not
cover products purchased from a party that is not an authorized retailer, dealer, or distributor of
Royal products.
OTHER IMPORTANT TERMS
This Warranty is not transferable and may not be assigned. This Warranty shall be governed and
construed under the laws of the state of Ohio. The Warranty Period will not be extended by any
replacement or repair performed under this Warranty. THIS WARRANTY IS THE EXCLUSIVE
WARRANTY AND REMEDY PROVIDED BY ROYAL. ALL OTHER WARRANTIES, EXPRESSED OR
IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR
PURPOSE, ARE DISCLAIMED. IN NO EVENT WILL ROYAL BE LIABLE FOR ANY SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO OWNER OR ANY PARTY
CLAIMING THROUGH OWNER, WHETHER BASED IN CONTRACT, NEGLIGENCE, TORT OR STRICT
PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER. Some states do not allow the
exclusion of consequential damages, so the above exclusion may not apply to you. This warranty gives
you specific rights; you may also have others that vary from
state to state.
LIMITED WARRANTY
17
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